client services specialist ii - overnight shift

residential service coordinator (case manager) i

client services specialist ii - overnight shift Jobs in Baltimore

home support specialist Jobs in Baltimore

home support specialist

residential service coordinator (case manager) i Jobs in Baltimore

client services specialist ii overnight shift

LinQ Services

<div>Description:
<p><b>
Company Overview: LINQ Services provides comprehensive managed mobility services to corporate clients with fleet mobile device needs. LINQ works directly with carriers to help companies with field employees enhance their operational efficiencies, reduce costs, and improve employee satisfaction through superior mobile device management</b></p><p><b>
Job Description:</b></p><p>
Join LINQ as a Client Service Specialist II and be a part of a collaborative and client-focused team that aims to exceed expectations and drive positive client experiences at LINQ Services. We are currently growing our support team to serve our clients 24/7 and are looking for <b>experienced call center workers</b> who are comfortable working in a queue and delivering exceptional customer service during <b>overnight </b>shifts to help us achieve this goal.</p><p>
This is a fully remote position open to individuals eligible to work in the <b>United States of America</b> and <b>Canada</b>. Individuals who are located near our <b>Pittsburgh, PA</b> offices will be given preference.</p><p>
Our Client Services Specialist II role is our experienced, client focused specialist position. They support our clients through exceptional customer service, maintaining a positive and quality relationship, and providing support through creative problem solving. As a Client Service Specialist II at LINQ, you will be at the forefront of building strong and lasting relationships with our valued clients through email, chat and phone support tickets. Your main responsibility will be to provide exceptional support and assistance, ensuring client satisfaction and loyalty. We are seeking a dedicated and proactive professional who is passionate about delivering outstanding service and understands the importance of client-centricity.</p><p><b>
Key Responsibilities:</b></p><ul><li>Respond to client e-mail, chat and phone support requests such as questions, status checks, phone activations, phone orders, account suspensions, cancellations, and other concerns.</li><li>Use multiple online systems and support tools to effectively resolve tickets.</li><li>Resolve assigned tickets accurately and in a timely manner.</li><li>Prioritize tickets based on urgency and severity, ensuring the most critical issues are addressed promptly.</li><li>Collaborate with colleagues and escalate appropriate tickets to more advanced agents in a seamless manner when required for the best client experience.</li><li>Meet or exceed Key Performance Indicators for the role such as number of tickets handled and response times</li><li>Complete client bulk action requests as they come in or when they are assigned out by a manager or lead.</li><li>Maintain and stay current with a working knowledge of key processes and procedures of multiple vendor platforms.</li><li>Monitor and assist in team messaging platforms to assist fellow agents with inquiries.</li><li>Stay up to date with Technical and MDM (Mobile Device Management) training courses offered by LINQ.</li><li>Have knowledge of and assist clients with phone migrations.</li><li>Support as appropriate with escalated cases</li><li>Staff after hour support for on-call Holidays as needed.</li></ul><p><b>
Compensation:</b></p><p>
Hourly Wage: $20.19-22.12 plus an additional shift differential of $2 an hour</p><p>
This position is eligible for pre-approved overtime and performance based incentives</p><p><b>
Available Shifts:</b></p><p>
We are currently hiring for the following shifts:</p><p>
Thursday-Monday: 9:00PM - 6:00AM Eastern time (Tuesday/Wednesdays off)</p>
Requirements:
<p><b>
Required Qualifications-Candidates who do not meet these qualifications will not be considered:</b></p><ul><li><b>
Minimum 1 year of prior call center experience</b></li><li>
High school diploma, GED or equivalent</li><li>
Reliable, private and secure remote internet with minimum speed requirements of 20Mbps Down/10Mbps Up</li><li>
Dedicated private work location without significant background disruptions</li><li>
Basic skills in use of personal computer and use of Microsoft Office suite (Word, Excel, Outlook).</li><li>
Excellent verbal and written communication skills with a focus on active listening.</li><li>
Strong interpersonal skills, with the ability to build rapport and trust with clients.</li><li>
Problem-solving mindset and the capacity to handle challenging situations with diplomacy.</li><li>
Detail-oriented and highly organized, capable of managing multiple client interactions simultaneously.</li><li>
Customer-centric attitude with a genuine passion for providing top-notch service.</li><li>
Ability to work a flexible work schedule</li></ul><p><b>
Preferred Qualifications (Candidates meeting these qualifications will be a best match for the position)</b></p><ul><li>
Proficiency in using CRM software</li><li>
Two years of customer service experience.</li><li>
One-year prior experience with mobile or technical products.</li><li>
Prior Experience with Salesforce.</li><li>
Understanding of cellular services and markets.</li><li>
Basic knowledge of mobile devices set-up, usage and backup functions</li></ul></div>

Client Services Specialist II - Overnight Shift

<div><h2 class="jobSectionHeader"><b>What You Will Do:</b></h2><div><div><b>
GFT</b> is seeking a <b>Senior Proposal Specialist</b> to join our <b>BD&amp;M team </b>within the MidAtlantic! In this role, you will apply strategic thinking, creative problem-solving, and strong organizational skills to support pursuits for our Transportation, Construction Services, and Buildings &amp; Places teams. The position can be based in <b>Mechanicsburg, Philadelphia, Valley Forge, Towson, </b>and<b> Owings Mills</b>!</div><div></div><div><br>
Must have experience with PennDOT, MDOT (SHA, MDTA, MTA), SEPTA, Amtrak, or City of Philadelphia (or similar clients)</div><div></div><div><br>
This role blends <b>proposal leadership, capture planning, interview development, and client service</b>&mdash;and offers opportunities to mentor junior staff, contribute to process improvements, and help shape the future of our business development efforts.</div></div><p></p><div><p><br>
GFT Shared Service Services team, which includes Human Resources, Legal, Accounting &amp; Finance, IT Services and Marketing &amp; Communications, are essential for managing and supporting the company's global operations. Shared Services are part of a broader strategy to transform the business and improve efficiency. The support of this amazing team of professionals, is the backbone of our ability to deliver infrastructure consulting and design services.</p></div><p></p><div><b><br>
What you&rsquo;ll be challenged to do:</b></div><div>
The <b>Senior Proposal Specialist</b> manages proposals and presentations, provides capture support, and may assist with client management support. The position supports one or more regional business lines or a global business line.</div><div></div><div><div><br>
 <b>In this capacity, the successful candidate will be responsible for the following:</b></div><div>
The Senior Proposal Specialist will lead the planning, development, and delivery of compelling, compliant, and client-focused proposals, qualifications, and presentations. You will collaborate with technical teams, subject matter experts, and marketing resources to craft materials that win.</div><div><b>
Capture Planning</b></div><ul><li>
Lead standard- and strategic-level pursuits, driving capture kick-offs, follow-up meetings, and early positioning discussions.</li><li>
Conduct research into clients, competitors, and markets to inform win themes and pursuit strategies.</li><li>
Draft pre-RFP content to support strategic positioning.</li><li>
Determine resource needs for assigned pursuits.</li><li>
Collaborate with BD leadership to ensure consistent implementation of best practices.</li></ul><div><b>
Proposal Management</b></div><ul><li>
Lead complex proposals from initial request to final submission.</li><li>
Analyze SOQs/RFPs to prepare compliance matrices, schedules, and outlines.</li><li>
Facilitate and participate in kick-off meetings, milestone reviews, and client debriefs.</li><li>
Develop client-focused proposal sections including cover letters, executive summaries, personnel bios, project descriptions, firm overviews, and subconsultant qualifications.</li><li>
Edit technical approaches for narrative clarity, structure, and alignment with visual messaging.</li><li>
Partner with graphic designers to develop custom visuals and infographics that reinforce win themes.</li><li>
Coordinate and prepare interview teams, including scheduling, content preparation, and rehearsals.</li><li>
Track all opportunities and deliverables in CRM.</li></ul><div><b>
Client Service Team Support</b></div><ul><li>
Support Tier I client management activities in collaboration with BD Client Service Leaders; serve as BD Partner for Tier II/III clients.</li><li>
Conduct client research (contract awards, budgets, press coverage, events) to inform pursuit strategies.</li><li>
Prepare client meeting materials, capabilities briefings, and targeted marketing collateral.</li></ul><div><b>
BD Data, Processes &amp; Innovation</b></div><ul><li>
Participate in or lead working groups focused on improving BD systems, processes, and tools.</li><li>
Use approved AI tools for writing, research, and proposal efficiency; collaborate with leadership on new use cases.</li></ul><div><b>
Collaboration &amp; Mentorship</b></div><ul><li>
Manage communications, delegate tasks, and monitor progress to ensure deadlines are met.</li><li>
Mentor junior BD staff, providing feedback and coaching to support their professional growth.</li><li>
Foster a collaborative, inclusive team culture that values quality, consistency, and best practices.</li></ul></div><h2 class="jobSectionHeader"><b>
Education | Experience:</b></h2><div><div><b>
What you will bring to our firm:</b></div><ul><li>
Normally a 4-year degree required in English, marketing, journalism, communications, or applicable field is required</li><li>
Must have experience with PennDOT, MDOT (SHA, MDTA, MTA), SEPTA, Amtrak, or City of Philadelphia</li></ul><div><b>
What we prefer you bring:</b></div><ul><li>
Minimum of 5 years of combined prior proposal experience is required and preferred in the AEC industry leading, coordinating, planning, and developing proposals and qualifications, including section writing experience.</li><li>
Excellent inter-personal and communication skills</li><li>
Able to work with some degree of independence to execute proposal lifecycle</li><li>
Proficiency in Microsoft Office Suite and CRM tools; experience with Adobe InDesign preferred.</li></ul></div><div><b>
Compensation:</b></div><div>
The salary range for this role is $80,000 - $95,000. Salary is dependent upon experience and geographic location.</div><div>
</div><div><b>
Featured Benefits:</b></div><ul><li>Remote work environment.</li><li>Comprehensive benefits package including wellness programs, parental leave, and pet insurance, in addition to medical, dental, vision, disability, and life insurance.</li><li>Tax-deferred 401(k) savings plan.</li><li>Competitive paid-time-off (PTO) accrual.</li><li>Tuition reimbursement for continued education.</li><li>Commitment to professional development, access to internal and external training programs, and support of active participation in professional organizations</li><li>Incentive compensation for eligible positions.</li></ul><div></div><h2 class="jobSectionHeader"><b><br>
Company Overview:</b></h2><div>
At <b>GFT</b>, a privately held AEC firm, we innovate where transportation, water, power, and buildings converge. We call this the Infrastructure of Life. We measure our success by the strength of our relationships &ndash; that&rsquo;s why we&rsquo;re the employer of choice for 5,000+ of the industry&rsquo;s brightest engineers, planners, architects, inspectors, designers, and more.<br>
<br>
Our clients choose us for our expertise and prefer us for our nimble approach, creativity, and personal touch. Backed by over a century&rsquo;s experience, together we&rsquo;re building a lasting legacy for future generations: stronger communities, a healthier planet, and better lives. <b>GFT: Ingenuity That Shapes Lives&trade;</b></div><div></div><div><b><br>
GFT </b>is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veterans&rsquo; status or other characteristics protected by law.</div><div></div><div><i><br>
Unsolicited resumes from third party agencies will be considered the property GFT.</i></div><div><br>
Location: Mechanicsburg ; Philadelphia ; Valley Forge ; Towson ; Owings Mills</div><div>
Working Hours: 8 AM &ndash; 5 PM<br>
Employment Status: Full-time - Remote<br>
Salary Range:$80,000 - $95,000<br>
Salary dependent upon experience and geographic location</div><div></div><div><br>
GFT does require the successful completion of a criminal background check for all advertised positions.</div><div>
#LI-TM1</div><div>
#LI-Remote</div></div>

Senior Proposal Specialist - Transportation/Construction Services

Solomon's Minds Network

<p><b>Position Overview</b></p><p>The ideal candidate is trustworthy, respectful, and takes pride in delivering consistent, high-quality service in client-facing settings. ADG Consulting is hiring a reliable and detail-oriented Home Support Specialist to support a home management service for residential clients. This role involves traveling to client homes and helping with a variety of day-to-day household needs, such as organizing spaces, coordinating simple tasks, and keeping the home running smoothly. The goal is to create a comfortable, well-maintained living environment tailored to each client&rsquo;s preferences.</p><p>We&rsquo;re looking for someone who is trustworthy, respectful, and takes pride in doing things well. The right candidate is attentive to detail, dependable, and able to adapt to different households and client expectations.</p><p><b>Key Responsibilities</b></p><p><i><b>Housekeeping &amp; Home Upkeep</b></i></p><ul><li>Perform general housekeeping tasks as needed to support overall home upkeep, including:</li><li>Sweeping, vacuuming, and mopping floors</li><li>Dusting furniture and surfaces</li><li>Cleaning kitchens (counters, sinks, appliances, etc.)</li><li>Cleaning bathrooms (toilets, showers, mirrors, etc.)</li><li>Taking out trash and recycling</li><li>Maintain cleanliness and sanitation standards across all assigned spaces</li></ul><p><i><b>Household Management</b></i></p><ul><li>Support general home organization (tidying rooms, light decluttering)</li><li>Help with day-to-day household tasks, such as organizing spaces, keeping track of supplies, and supporting the overall flow of the home</li><li>Assist with coordinating household needs when needed, such as scheduling maintenance, handling deliveries, or getting the home ready for service visits</li><li>Keep an eye on the overall condition of the home and flag any maintenance issues, low supplies, or safety concerns</li></ul><p><i><b>Meal Preparation</b></i></p><ul><li>Order and coordinate the delivery of groceries and/or supplies</li><li>Chop fruits and vegetables, butcher meats, and perform general food prep that would assist the customer in full meal completion</li><li>Prepare school lunches and snacks</li></ul><p><i><b>Client Communication</b></i></p><ul><li>Follow client preferences and any customized cleaning instructions home routines to deliver a personalized and consistent experience</li><li>Communicate professionally with clients and THS team members</li></ul><p><i><b>Daily Operations</b></i></p><ul><li>Travel to client homes and arrive on time as scheduled</li><li>Report any maintenance issues or safety concerns observed in the home</li></ul><p><b>Qualifications</b></p><ul><li>Prior experience in housekeeping, cleaning services, hospitality, or a related field preferred</li><li>Strong attention to detail and time management skills</li><li>Ability to work independently and complete tasks efficiently</li><li>Reliable transportation and valid driver&rsquo;s license</li><li>Comfort working in occupied residential environments</li><li>Strong sense of professionalism, discretion, and respect for client privacy</li></ul><p><b>Preferred Qualifications (Not Required)</b></p><ul><li>Experience working in residential cleaning or hotel housekeeping</li><li>Familiarity with eco-friendly or specialized cleaning products</li><li>Customer service experience</li></ul><p><b>Physical Requirements</b></p><ul><li>Ability to stand, walk, bend, and lift for extended periods</li><li>Ability to lift and carry up to 30&ndash;40 lbs</li><li>Comfortable performing repetitive cleaning tasks</li></ul><p><b>Work Environment &amp; Expectations</b></p><ul><li>Work is performed in client homes with varying layouts and conditions</li><li>Respect for client property, privacy, and preferences is essential</li><li>Consistent quality and reliability are key to success in this role</li></ul><p><b>Why this Role?</b></p><ul><li>Full-time, consistent schedule</li><li>Reliable weekly hours</li><li>Predictable income</li><li>Work dispatched by company (no client hunting)</li><li>Clear expectations and systems</li><li>Team-based environment</li><li>Opportunity for raises, lead roles, or specialization</li><li>Skill development</li></ul><p><b>Equal Opportunity Statement</b></p><p>ADG Consulting is an equal opportunity employer and welcomes applicants of all backgrounds. We encourage individuals of all genders, races, abilities, and experiences to apply.</p><p>Pay: $45,000.00 - $70,000.00 per year</p><p>Benefits:</p><ul><li>Paid time off</li></ul><p>Work Location: In person</p>

Home Support Specialist

University of Maryland Medical System

<div><b>Job Requirements<br>
</b><br>
<p><b>Company Description</b></p><p><br>
The University of Maryland Medical System is a 14-hospital system with academic, community and specialty medical services reaching every part of Maryland and beyond. UMMS is a national and regional referral center for trauma, cancer care, Neurocare, cardiac care, women&rsquo;s and children&rsquo;s health and physical rehabilitation. UMMS is the fourth largest private employer in the Baltimore metropolitan area and one of the top 20 employers in the state of Maryland. No organization will give you the clinical variety, the support, or the opportunities for professional growth that you&rsquo;ll enjoy as a member of our team.</p><p><b><br>
Job Description</b></p><p><b><br>
I. General Summary</b></p><p>
Under general supervision assists with scheduling to meet customer needs. Assists with interviewing, selecting, and hiring qualified individuals for supplemental staffing.</p><p><b><br>
II. Principal Responsibilities and Tasks</b></p><p>
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.</p><ul><li>
Assists with coordinating the daily scheduling of supplemental staffing by ensuring adequate staff for all shifts through the development, preparation, and maintenance of staffing schedules that meet the needs of the hospital and apply to variable census conditions.</li><li>
Participates in maintaining and updating a list of personnel current with name, address, telephone number, professional classification, job title, work status, normally assigned work area, and other pertinent information. Maintains current list of supplemental staff.</li></ul><p><b><br>
III. Qualifications</b></p><ul><li>
Completion of High School or GED required. Some college preferred.</li><li>
Two (2) years related experience or an equivalent combination of education and experience.</li><li>
Demonstrated proficiency in fundamental concepts, principles, practices, and procedures of employment law and generally accepted employment practices.</li><li>
Strong interpersonal and listening skills are required to work effectively with various levels of employees and management staff.</li><li>
Highly effective verbal and written communication skills are necessary.</li></ul><p><b><br>
IV. Working Conditions</b></p><ul><li>
Weekend, shift work, holiday, on-call, and overtime may be required.</li><li>
Work is primarily performed in a standard office environment.</li></ul><p><b><br>
Additional information</b></p><p><br>
All your information will be kept confidential according to EEO guidelines.</p><p><b><br>
Compensation:</b></p><p>
Pay Range: $18.57-$25.99</p><p>
Other Compensation (if applicable):</p><p><br>
Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at careers@umms.edu.</p></div>

Supplemental Staffing Spec

University of Maryland, Baltimore

<div></div><div><div><div><b>The University of Maryland, Baltimore (UMB) School of Medicine, Department of Trauma Research Advanced Resuscitation in Combat Casualty Care Laboratory (ARC3 Lab), is seeking a full time Sr Research Project Coordinator to provide advanced support for research administration, data and account management, and laboratory logistics. This position will play a critical role in coordinating grant submissions, monitoring research funding, laboratory schedule, and ensuring accurate and compliant data collecting and reporting. The coordinator will work directly with Faculty, Research Grants Administrators, and research staff to streamline grant processes and cyclical reporting, as well as assist with the preparation of progress reports and data collection/storage.</b></div><div></div><p><br>
Accomplishes responsibilities by applying specialized and theoretical knowledge, principles, and concepts of a professional discipline normally acquired through advanced education or specialized training. Resolves issues and significant matters on behalf of management by utilizing independent judgment, discretion, creativity, and analytical thinking. Contributes to development and evaluation of goals and objectives. Creates solutions to ensure legal and policy compliance. May supervise, mentor, or coordinate work of others (positions that supervise are responsible for service delivery, quality assurance, and employee performance). May independently manage or administer programs, processes, projects, or resources.</p><div>
Applies intermediate level knowledge, concepts, principles, and skills. Decision making occurs within general guidelines and requires significant interpretation. Supervisor defines work guided by goals and objectives. Supervisor assists with unusual situations. Solutions require considerable analysis and evaluation of various alternatives. Independently anticipates needs and requirements to resolve non-routine matters.</div><div></div><div><b><br>
BENEFITS (Exempt Contingent II):</b></div><div></div><div><br>
UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development. Contingent Category II staff receive a generous leave package that includes over 2 weeks of vacation each year, paid holidays, sick time, and time for community service; subsidized comprehensive health insurance and supplemental retirement options; professional learning and development programs; limited tuition remission for employees enrolled at UMB; life insurance and long-term disability; and flexible work schedules and teleworking options (if applicable per job).</div><div></div><div><b><br>
UMB is a public university and constituent institution of the University System of Maryland. All employees are expected to work primarily physically within the State of Maryland</b>.</div><div></div><div><b><br>
PRIMARY DUTIES</b></div><ul><li>
Independently manages operations of two or more research studies or clinical trial protocols. Serves as the primary liaison to other departments, outside organizations, government agencies, and product representatives to promote effective and efficient operation and use of resources. Provide guidance and direction to personnel engaged in research studies or clinical trials to ensure compliance with protocols and overall clinical objectives.</li><li>
Develops and tracks work flow policies and progress through the duration of the research study or clinical trial. Assists Principal Investigators and regulatory staff in the preparation of new protocol submissions, protocol amendments, and renewals of ongoing research studies or clinical trials.</li><li>
Oversees subject enrollment to ensure that informed consent is properly secured and documented. Assess eligibility of potential subjects through methods such as screening interviews, reviews of medical records, and discussions with research personnel.</li><li>
Monitors activities to ensure compliance with protocols and all relevant local, federal, and state regulatory and institutional policies. Continuously educates and trains personnel on compliance and protocol. Identifies protocol problems, informs investigators, and assists in problem resolution efforts.</li><li>
Manages complex study or trial data. Develops methods for collection, database storage, tracking, analysis, and interpretation of data.</li><li>
Develops and prepares study or research related documentation such as protocol worksheets, procedural manuals, adverse event reports, case report forms, and institutional review board documents. Responsible for developing and producing custom and routine reports.</li><li>
Reviews proposed study protocols to evaluate factors such as sample collection process, data management plans, and potential subject risks. Conducts quality assurance audits on data and regulatory documentation.</li><li>
Obtains tissue and blood samples as necessary and collects information through interviews, questionnaires, test results, and charts.</li><li>
Assists in budget development, expenditure adherence, grant applications, and maintenance of inventory on equipment and supplies.</li><li>
Provides training and guidance to less experienced personnel.</li><li>
Attends research study or clinical trial related meetings, conferences and teleconferences, as well as participating in any additional planning and development related activities.</li><li>
Performs other related duties as assigned.</li></ul><div>
</div></div><div><b>
Qualifications</b><div></div><div><b><br>
MINIMUM QUALIFICATIONS</b></div><div></div><div><b><br>
Education:</b> Bachelor's degree in nursing, emergency services, chemistry, biology, public health, psychology or another scientific discipline appropriate to position required.</div><div></div><div><b><br>
Experience:</b> Two (2) years of research coordination experience with at least one (1) year in research specialization.</div><div></div><div><b><br>
Preferred Experience:</b></div><ul><li>
Experience in basic wet lab research and biology is preferred.</li></ul><br>
<div></div><ul><li>
Master&rsquo;s in Health Administration or Business Administration is preferred.</li></ul><br>
<div></div><ul><li>
Experience with R, MATLAB, and other analytical/mathematical software.</li></ul><br>
<div></div><ul><li>
Familiarity with biomedical and clinical research terminology and figure generation.</li></ul><br>
<div></div><ul><li>
Clinical experience outside of research is preferred.</li></ul><p></p><p><b><br>
Supervisory Experience: </b>N/A</p><div><b>
Certification/Licensure: </b>N/A</div><div></div><div><b><br>
Other:</b> Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 undergraduate college credits being equivalent to one year of related experience. In instances where specific education and/or experience is required only directly related education and/or experience may be substituted.</div><div></div><div><b><br>
KNOWLEDGE, SKILLS, ABILITIES</b></div><div>
Knowledge of position requirements. Knowledge of all applicable requirements, regulations, and laws. Skill in effective use of applicable technology/systems. Ability to effectively communicate both verbal and written thoughts, ideas, and facts. Ability to work cooperatively with others and independently. Ability to demonstrate, understand, apply, and adhere to the UMB Core Values of Respect and Integrity, Well-being and Sustainability, Equity and Justice, and Innovation and Discovery.</div><div></div><div><b><br>
HIRING RANGE: </b>$57,000 - $63,000,<b> </b>commensurate with education and experience.</div><div></div><div><br>
UMB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law or policy. For assistance related to employment, please contact the Staffing department at HRJobs@umaryland.edu.</div><div></div><div><br>
If you anticipate needing a reasonable accommodation for a disability under the Americans With Disabilities Act (ADA), during any part of the employment process, please submit a UMB Job Applicant Accommodation Request. You may also contact HRDiversity@umaryland.edu. Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address.</div><div>
The University of Maryland, Baltimore prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. For more information, follow this link UMB Notice of Non-Discrimination.</div><div><br>
</div></div><div><b>
Job</b><b>:</b> Reg or CII Exempt Staff - E3314D</div><div><b>
Employee Class</b> Exempt Contingent II</div><div><b>
Full Time/Part Time</b><b>:</b> Full-Time</div><div><b>
Shift</b><b>:</b> Day Job</div><div><b>
Financial Disclosure</b><b>:</b> No</div><div><b>
Organization</b><b>:</b> School of Medicine - Program in Trauma</div><div><b>
Job Posting</b><b>:</b> Apr 9, 2026</div><div><b>
Unposting Date</b><b>:</b> May 14, 2026, 10:59:00 PM</div></div>

Coordinator, Research Project Sr

Quantem Aviation Services

<div><p>Cabin Cleaner - BWI Airport</p><p>
$16.00 per hour</p><p>
This position requires reliable transportation as we work based off of Airline arrival and departure times, beyond public transportation hours of operations.</p><p></p><p><b><br>
SHIFT HOURS:</b> Vary, mostly evenings (PM) but may also be require to work mornings (AM) too! Working Weekends and Holiday's is Required!</p><p><b>
Quantem Aviation Services </b>is a premier aircraft handling provider offering cargo warehousing, mail handling, ramp handling, terminal services, and GSE fuel supply and maintenance services.</p><p></p><p><br>
Our employees receive the following, based on position and eligibility requirements:</p><p></p><ul><li><br>
Insurance - health, dental and life</li><li>401(k) retirement plan with company match</li><li>Employee Assistance Program</li><li>Employee discounts</li><li>Competitive wages</li><li>Flexible schedule</li><li>Advancement opportunities</li><li>On the job training</li><li>$300 referral bonuses - unlimited</li><li>DailyPay</li></ul><p></p><p><b><br>
Position Overview:</b></p><p>
Responsible for overseeing and assisting in the comprehensive cleaning of aircraft interiors and galley stocking per aircraft specifications. Responsible for overseeing crew, responding to client and employee needs, and addressing any issues with supervisor.</p><p></p><p><b><br>
Essential Duties and Responsibilities (Including but not limited to):</b></p><ul><li>Responsible for aircraft cabin cleaning, to include: seats, seat back pockets, floors, pantries, galleys, toilets, telephones, windows, flight deck (if specified), and passenger &amp; crew compartments; removing trash; wiping tables; and clearing waste from aircraft;</li><li>Performs cabin dressing, to include: arranging seat belts; replacing head rests, pillow covers, &amp; seat back pocket items; restocking toilet items and blankets/duvets; and disinfecting/deodorizing aircraft as stated;</li><li>Assists with cleaning of company vehicles and common areas/office space used by employees;</li><li>Assists with the lifting/carrying of cleaning supplies on/off aircraft;</li><li>Provides timely service for on-time departures;</li></ul><p></p><p><b><br>
Required Skills and Experience:</b></p><ul><li>High school diploma or equivalent preferred;</li><li>Must be at least 18 years old;</li><li>Previous custodial or cleaning experience preferred;
</li><li>Maintain and treat all information as confidential;</li><li>Possess the tact to deal with all levels of employees and client representatives;</li><li>Must be able to read, write, understand and carry out instructions in English;</li><li>Must be able to verbally direct in English.</li></ul><p></p><p><b><br>
Work Environment:</b></p><ul><li>Indoor environment which may contain small, close or confined space(s);</li><li>Periods of standing and working outside with exposure to prevalent weather and noise.</li></ul><p></p><p><b><br>
Physical Demands:</b></p><ul><li>Prolonged periods of standing, walking, bending, stooping, pushing and pulling;</li><li>Must be able to lift, carry or hold up to 50 pounds at times;</li><li>Ability to climb up/down jetway stair heights of 15 feet.</li></ul></div>

Cabin Cleaner (BWI Airport)

DAVIES

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><b><br>
Our Story</b></div><div>
Imagine being part of a team that&rsquo;s not just shaping the future but actively driving it. At <b>Davies North America</b>, we&rsquo;re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.</div><div>
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Davies Claims North America is seeking a Claims Representative I to join our team supporting the Maryland Transit Administration (MTA).<br>
</div><div>In this role, you will be responsible for managing, investigating, and resolving minor property damage and bodily injury claims arising from MTA operations. You will work under close supervision while developing foundational claims handling skills in a fast-paced, high-volume environment.</div><br>
<h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><br>
<ul>
<li>
Manage a caseload of approximately 150&ndash;175 claims, including files with multiple claimants</li>
<li>Investigate claims involving automobile property damage, bodily injury, and general liability</li>
<li>Evaluate claim details to determine liability and exposure</li>
<li>Assist in establishing and maintaining appropriate reserves (typically $10,000 or less)</li>
<li>Maintain accurate and timely documentation, diary entries, and claim notes</li>
<li>Communicate with claimants, insureds, witnesses, and internal stakeholders</li>
<li>Support the resolution of claims through investigation and settlement activities</li>
<li>Ensure compliance with client guidelines, company standards, and regulatory requirements</li>
<li>Perform additional duties as assigned to support team and operational goals</li></ul><br>
<h3 class="jobSectionHeader"><b>
Skills, knowledge &amp; expertise</b></h3><br>
<ul>
<li>
High school diploma or GED required</li>
<li>Minimum 1 year of experience handling or supporting claims involving: Automobile property damage<br>
Bodily injury<br>
General liability claims</li>
<li>Basic understanding of claims investigation and settlement processes</li>
<li>Strong attention to detail and organizational skills</li>
<li>Effective written and verbal communication skills</li>
<li>Ability to manage a high-volume workload in a fast-paced environment</li>
<li>Proficiency in Microsoft Office Suite</li></ul><br>
<h3 class="jobSectionHeader"><b>
Benefits</b></h3><div><b><br>
Benefits</b></div><div>
At Davies North America, we are dedicated to supporting the well-being and future of our qualifying employees. Our comprehensive benefits package includes:</div><ul>
<li>Medical, dental, and vision plans to ensure your health and that of your family.</li>
<li>A 401k plan with employer matching to help you build a secure financial future.</li>
<li>Our time-off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) package for non-exempt employees, reflect our commitment to promoting a healthy work environment.</li>
<li>Paid holidays.</li>
<li>Life insurance and both short-term and long-term disability plans, providing essential financial protection for you and your loved ones.</li>
</ul><div></div><div>
<b>Massachusetts Notice</b><br>
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.<br>
</div><div><b>Diversity and Inclusion</b></div><div>
Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.<br>
<br>
<b>Compensation Transparency:</b>
<br>
The salary range listed reflects the full compensation band for this role across all locations. Actual compensation will be based on factors such as skills, experience, qualifications, and geographic location, which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices.
<br>
<br>
<i>We do not use sites like Facebook, Craigslist, or Telegram to recruit or interview potential employees or contractors. If you have been asked to provide any information through any method other than our career portal, please email us at </i><i>recruitment@davies-group.com</i></div><br>
<h3 class="jobSectionHeader"><b>
About Davies</b></h3><div>
We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.<br>
<br>
We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation &amp; risk, customer experience, human capital, digital transformation &amp; change management.<br>
<br>
Our global team of more than 8,000 professionals operate across ten countries, including the UK &amp; the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research &amp; development, innovation &amp; automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.</div></div>

P & C Claim Rep 1 - MTA

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