ac technician

front desk receptionist

a/c technician

electrical technician

general technician

help desk technician

Parsons

Role Summary The IT Support Technician Dubai, UAE will provide first-level IT support to end users across Parsons Corporation, handling troubleshooting, technical assistance, and issue resolution for hardware, software, and network-related problems. This role is designed for UAE Nationals looking to build their career in IT, with opportunities to gain practical experience and grow within a global engineering and technology-driven organization. Job Details Location: United Arab Emirates Location: Dubai Industry: Information Technology (IT) Function: Help Desk / Technical Support Gender: Any Candidate Nationality: UAE Nationals only Candidate Preferred Location: Any Job Type: Full-time What You ll Do * Provide first-level IT technical support remotely via phone, email, or instant messaging * Troubleshoot and resolve common hardware, software, and peripheral issues for end users * Escalate unresolved issues to senior service desk staff or relevant IT teams * Research solutions for standard software and hardware-related problems * Maintain knowledge of Parsons IT environment, workstation configurations, and associated technologies * Document service requests, resolutions, and outcomes according to company procedures * Support non-business hours operations by providing on-call service during weekends or holidays * Ensure compliance with Parsons IT policies, procedures, and security standards Ideal Profile * Bachelor s degree in IT, Computer Engineering, or a related discipline * 0 1 years of work experience in IT support, help desk, or MIS environment (fresh graduates welcome) * Certifications in Microsoft or Cisco technologies preferred * Strong knowledge of Microsoft operating systems, applications, and personal computer hardware * Familiarity with printers, peripherals, and IT service desk operations * Excellent communication and customer service skills with the ability to resolve issues effectively * Strong problem-solving and analytical abilities Why Join Us * Begin your IT career with Parsons, a global leader in engineering, infrastructure, and technology solutions * Gain valuable hands-on experience in IT support and service desk operations * Competitive salary, benefits, and opportunities for career growth * Be part of a diverse and inclusive workplace committed to employee development * Contribute to innovative projects supported by Parsons advanced IT infrastructure

IT Support Technician UAE Nationals Dubai, UAE

Zen Interactive Technologies

Systems Network Engineer 
 
 Location: UAE 
 Job Type : Full - Time 
 Note : UAE Driving License Mandatory 
 
<div> </div><div>Job Overview</div>
 We are seeking an experienced and detail-oriented Systems Engineer to support both our internal IT infrastructure and our clients' IT environments. The ideal candidate will have extensive hands-on experience with technologies such as Windows/Linux servers, firewalls, VPNs, VOIP, IP telephony, and SIP-based troubleshooting. Expertise in network analysis using Wireshark and the ability to read protocol packets is essential. 
Key Responsibilities 
 1. Manage infrastructure, servers, PCs, and peripherals for performance, reliability, and security. 
 2. Analyze and resolve incidents as per SLA; contribute to root cause analysis. 
 3. Act as liaison with vendors and technical teams for effective service delivery. 
 4. Fulfill IT service requests, including installations, reconfigurations, and relocations. 
 5. Maintain accurate documentation and reports for incidents and service reviews. 
 6. Implement regular maintenance of devices to minimize incidents. 
 7. Execute LAN/WAN/VPN/WiFi setups following technical procedures. 
 8. Implement and troubleshoot VOIP/IP telephony and SIP issues. 
 9. Perform packet analysis using Wireshark for advanced network troubleshooting. 
 10. Follow proper escalation procedures and suggest process improvements. 
Technical Experience 
 1. Experience as Technical Support, Server/Desktop Support, or Help Desk Technician. 
 2. Windows and Linux OS administration skills. 
 3. Firewall and VPN configuration knowledge. 
 4. Familiarity with VMware environments. 
 5. VOIP/IP telephony and SIP-based troubleshooting. 
 6. Packet analysis proficiency using Wireshark. 
 7. Troubleshooting systems, mobile, and other devices. 
 8. Remote desktop and help desk software familiarity. 
Skills &amp; Qualifications 
 1. Excellent problem-solving and analytical abilities. 
 2. Strong communication skills, both written and verbal. 
 3. Detail-oriented with strong organizational skills. 
 4. Bachelor's degree in IT, Computer Science, or related field. 
 5. Certifications in Microsoft, Linux, Fortinet, SonicWALL, VMware are a plus. 
 6. Minimum 5+ years of experience in a similar role. 
 7. Valid UAE driving license is mandatory. 
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Systems Network Engineer

BlackStone eIT

At BlackStone eIT, we are seeking a skilled Help Desk professional to join our dynamic team. The ideal candidate will provide excellent technical support to our clients and internal users, ensuring timely resolution of issues while delivering superior customer service. As a Help Desk team member, you will play a key role in enhancing the operational efficiency of our technology systems. Key Responsibilities <ul> <li>Respond to IT support requests via phone, email, or ticketing system in a timely manner.</li> <li>Diagnose and troubleshoot hardware and software issues; provide solutions or escalate as necessary.</li> <li>Document and track support issues, solutions, and user interactions in the help desk system.</li> <li>Assist in setting up and configuring new equipment for users.</li> <li>Provide guidance and training to users on software and tools.</li> <li>Monitor and manage support ticket backlog to ensure issues are resolved quickly.</li> <li>Stay informed on industry trends and emerging technologies to provide the best support possible.</li> <li>ser Support: Responding to user queries and issues, either via phone, video call, email, chat, or in-person.</li> <li> </li> <li>Troubleshooting: Diagnosing and resolving technical issues, which can range from simple password resets to more</li> <li> </li> <li>complex problems with network connectivity or software functionality.</li> <li> </li> <li>Hardware and Software Maintenance: Installing, configuring, and updating hardware and software, and ensuring they are functioning correctly.</li> <li> </li> <li>Documentation: Keeping records of issues and resolutions, maintaining IT inventory and documentation of processes and systems.</li> <li> </li> <li>Escalation of Issues: Recognizing when a problem needs to be escalated to a higher-level technical team or management.</li> <li> </li> <li>User Training and Guidance: Educating users on how to use various IT resources and software applications effectively.</li> <li> </li> <li>Ensuring Compliance: Making sure that IT practices adhere to organizational policies and industry standards, including security protocols.</li> <li> </li> </ul>

Help Desk

<div>About GAC
Our corporate DNA
World-class shipping, logistics, and marine services built on quality, safety, and sustainability with the human touch. GAC delivers flexible integrated portfolios to customers globally, emphasizing a long-term approach, sustainability, innovation, and ethics.
7500 + Employees around the world / 300 +Strategically located offices / 50 +Countries.
About Job
The main purpose of the IT Service Desk administrator is to provide fast, efficient, and effective IT and Communications support to the GAC Group of Companies within agreed SLAs. The IT Service Desk will provide 24x7x365 first-line support via all modern communication channels and offer remote support when required. Therefore, the Service Desk administrator must be flexible and available to work shifts during the day or night.
The job exists for an individual who will adopt ITIL Framework for Service Management. The Service Desk will log, categorize, assign, and resolve received IT requests and, where required, will use their excellent knowledge of GAC stakeholders and third-party suppliers to find solutions to Incidents and requests.
The job contributes to the smooth functioning of business operations and will demonstrate excellent knowledge of GAC&rsquo;s IT systems, Infrastructure, and service catalog.
 
Additionally, this role supports the continuous improvement of IT services through proactive monitoring, process automation, and enhancement of end-user digital experience. The administrator will also play a key role in maintaining endpoint security compliance, promoting user awareness, and collaborating with cybersecurity and infrastructure teams to strengthen the organization&rsquo;s IT resilience.
 This Position required to work on roster basis
Key Responsibilities
Provide L1 &amp; L2 support for Microsoft 365, which includes E-mail, OneDrive, SharePoint, MS Teams, including Teams Voice, Intune device management, and security compliance monitoring.
GAC Business Application administration and support.
Responsible for GAC Service Desk Support (ServiceNow).
Desktop and Applications support.
Administer GAC Monitoring systems.
Daily monitoring of Anti-virus status, Device Management, and Group IT Servers hosted on-prem and Cloud.
Monthly Patching of servers and endpoints.
Vendor Management (Suppliers/Consultants).
IT Service Desk Procedures &amp; Guidelines.
Responsible for Inventory Management. 
Requirements<ul><li>
Degree in IT or Secondary education with relevant technical qualifications.</li><li>
ITIL, Microsoft 365, Azure Administrator, and Certification in networking, Intune, Endpoint Manager, or ServiceNow certification would be an added advantage.</li><li>
Experience in ITSM platforms (ServiceNow, JIRA), automation tools, and cybersecurity awareness. Familiarity with cloud security, MFA, and zero-trust concepts.</li><li>
Minimum of 4 years&rsquo; experience in IT support within enterprise or hybrid cloud environments or in an IT administration function.</li><li>
Ability to work well under pressure with good problem-solving skills in a collaborative, team environment.</li><li>
Experience in Microsoft Device management solutions would be an advantage.</li><li>
Excellent command of the English language.</li><li>
Strong self-led, work prioritization, and strong analytical skills.</li><li>
Team-player.</li><li>
Strong influential skills when communicating inside and outside the organization with peers, vendors, and clients.</li><li>
Knowledge of service desk ticketing system &ndash; exposure to Jira on-prem would be an added advantage.</li></ul></div>

IT Service Desk Administrator

Quick Tech

Job Summary:We are looking for a skilled IT Technician to join our team and provide technical support for our company&rsquo;s computer systems, networks, and equipment. The ideal candidate should have hands-on experience in troubleshooting hardware and software issues, setting up systems, and ensuring smooth day-to-day IT operations.Key Responsibilities:<ul><li>Provide technical support and troubleshooting for hardware, software, and network issues.</li><li>Install, configure, and maintain computers, printers, and other IT equipment.</li><li>Set up new user accounts, email, and access credentials.</li><li>Perform regular system updates, backups, and security checks.</li><li>Monitor network performance and assist with internet connectivity problems.</li><li>Coordinate with vendors or service providers for IT-related purchases or repairs.</li><li>Maintain an inventory of IT assets and equipment.</li><li>Support team members with basic IT training or guidance when needed.</li></ul>Qualifications:<ul><li>Diploma or degree in Information Technology, Computer Science, or a related field.</li><li>Proven 2-3 years of experience as an IT Technician, Technical Support, or similar role.</li><li>Good knowledge of computer systems, networks, and office software.</li><li>Familiarity with Windows and/or Mac operating systems.</li><li>Strong troubleshooting and problem-solving skills.</li><li>Good communication and teamwork abilities.</li><li>Attention to detail and ability to prioritize tasks effectively.</li><li>Valid UAE driving license</li></ul>Preferred:<ul><li>Experience with CCTV, networking equipment, or server maintenance.</li><li>Knowledge of data backup systems and cybersecurity basics.</li></ul>Job Type: Full-timePay: From AED1.00 per monthApplication Question(s):<ul><li>What is your Visa status?</li><li>What is your expected salary?</li><li>What is your availability?</li></ul>License/Certification:<ul><li>UAE driving license (Preferred)</li></ul>

IT Technician

Keolis.MHI

.Coordinating with the third-party service provider for timely repair of the system under the maintenance agreement warrantyRepairing minor flaws in hardware if not covered under the sameSupporting and assisting colleagues and working with other support groups and vendors for solving level two issuesDeveloping strategies, assisting with designs and applications, software testing, development, and up gradation with level two support for preventing technical breakdown in futureMonitoring and analysing the performance of upgraded system, keeping track of its performance, reliability, risks, and benefitsHelping network technicians for creating user end informative materials like brochures and leaflets, updating themselves on the latest IP policies, and other technical controlsHelping in installation of other peripherals like printers, scanners, etc., cabling systems like local area network cables, network interface cards, wired switches, etc.KEY COMPETENCIESKnowledge RequiredGood verbal &amp; written English communication skillsGood understanding of social media &amp; should have active Social Media presence across key social media channels   TW / FB etc.Has a good understanding of computer fundamentals   Laptop/Desktop hardwareFamiliarity with Windows OS &amp; user interfaceTop notch customer focus, chat etiquette and work ethicsAbility to handle asynchronous and multiple chat sessions simultaneouslyMust be a good team player, willing to collaborate and work with peers to achieve common business objectivesAdaptable   someone who can deal with ambiguous situations and embrace changeAbility to work under pressure with calmness and composureStrong problem-solving and trouble-shooting skills using operational and diagnostic proceduresTechnically proficient to be able to understand, isolate the root cause and help resolve the issues reported on Social Media Platforms.Ability to take on shift work, holidays, weekends, and on-call responsibilitiesPerformed remote support administration via Microsoft Remote Desktop and Microsoft Management Console snap-ins.Implemented remote desktop software to multiple computer systems at different locations.MINimum QUALIFICATIONSMin.RequiredDesirableEducationBachelor s degreeMaster's degree in relevant fieldsExperienceExperience as End User SupportSkills / TrainingCertifications   CompTIA A+/ N+M365 Identity &amp; Access ManagementIntune/MDE/MS SharePoint/Patch ManagementJob Segment: Testing, User Experience, PLM, Network, Technical Support, Technology, Management

Senior End User Support Engineer

BlackStone eIT is in search of a dedicated IT Support Specialist to join our dynamic team. This position is essential for managing and resolving technical issues faced by employees and clients alike. As an IT Support Specialist, you will utilize your problem-solving skills and technical knowledge to ensure a seamless IT experience across our organization. Key Responsibilities <ul> <li>Provide first-line support to users facing hardware, software, and network issues.</li> <li>Troubleshoot and resolve incidents in a timely manner to maintain operational efficiency.</li> <li>Document all support requests and outcomes within our ticketing system.</li> <li>Set up and configure computers, printers, and other peripheral devices.</li> <li>Offer user training and guidance on software applications and IT policies.</li> <li>Collaborate with the IT team to enhance and optimize IT processes.</li> <li>Keep abreast of emerging trends in technology and support practices.</li> <li>Assist in IT projects and initiatives as required.</li> </ul>

IT Support

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