client systems technical support administrator Jobs in Islamabad

client systems technical support administrator

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it service desk analyst Jobs in Islamabad

it service desk analyst

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customer support engineer Jobs in Islamabad

customer support engineer

helpdesk technician

NUST

<div></div><p><div><div><div><div><div><div><div><div>Last Date: Monday, December 1, 2025<br>
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<div></div><div><div><div><div><div><div>Job Detail<br>
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<div></div><div><div><div><div><div><div>Job Ref #: </div><div>Job/5929/11/17/2025
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<div><div>Age Limit: </div><div>23<li></li>45
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<div><div>Experience:
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<div></div><div><div>Posted Date: </div><div>Monday, November 17, 2025
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<div><div>Salary: </div><div>Market Competitive<br>
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<div><div><div><div><div><div><div><b>Job Description:
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<div><div><div><b>Qualification &amp; Experience:</b></div><div><br>
</div><div><b>Essential:</b></div><div><br>
</div><ul><li>ICS (Intermediate with Computer Science) or equivalent from a recognized board.</li></ul><div><br>
</div><div></div><div><b>Desirable:</b></div><div><br>
</div><ul><li>BSc Computer Science / Information Technology / Computer Engineering / Information Systems with 1 year of experience in the relevant field.</li></ul><div><br>
</div><div><b>Key Responsibilities:</b></div><div><br>
</div><ul><li>Account Management: Support users with issues related to all digital accounts i.e., E-Office, Email, and Wi-Fi; in resolving access and setup issues.</li></ul>
<ul><li>Systems and Network Support: Troubleshoot and resolve user issues related to systems and network connectivity.</li></ul>
<ul><li>Infrastructure Support: Assist in maintaining ICT infrastructure and resolving hardware/network issues.</li></ul>
<ul><li>Issue Tracking: Log, track, and resolve IT service tickets, escalating complex issues as needed.</li></ul>
<ul><li>User Support: Provide guidance and basic training on IT tools and systems.</li></ul>
<ul><li>Software Support: Provide support for installation of operating systems and other required software applications.</li></ul>
<ul><li>Collaboration: Coordinate with ICT and other departments to resolve user end issues.</li></ul>
<ul><li>System Monitoring: Monitor IT systems and report potential issues proactively.</li></ul><div><br>
</div><div><b>Knowledge/Skills/Abilities:</b></div><div><br>
</div><div><b>Essential:</b></div><div><br>
</div><ul><li>IT Troubleshooting</li></ul>
<ul><li>Computer Software Support</li></ul>
<ul><li>Computer Hardware Support</li></ul>
<ul><li>Network basic knowledge</li></ul><div><br>
</div><div><b>Desirable:</b></div><div><br>
</div><ul><li>IT Helpdesk Management</li></ul>
<ul><li>Customer Care</li></ul><div><br>
</div><div><b>Training/Certification:</b></div><div><br>
</div><div>Diploma in Computer Science / Information Technology or equivalent</div><div><br>
</div><div><b>Terms and Conditions:</b></div><div><br>
</div><ul><li>Candidates are required to attach scanned copies of their documents (Academics /Professional).</li></ul><div><br>
</div><div><b>Candidates may be considered ineligible for the post due to any of the following reasons:</b></div><div><br>
</div><ul><li>3rd Div in academic career / weak academic profile.</li></ul>
<ul><li>NUST employees with less than one year of service with NUST and / or absence of NOC from Head of Institution.</li></ul>
<ul><li>In process of pursuing a required degree.</li></ul>
<ul><li>Medically unfit.</li></ul>
<ul><li>Only selected candidates will be contacted and issued offer letter.</li></ul>
<ul><li>Candidates serving in Govt departments, Armed forces may apply after seeking NOC from their respective parent department / organizations.</li></ul>
<ul><li>Late / incomplete applications will be ignored.</li></ul>
<ul><li>Only short-listed candidates will be considered / called for test / interview and no TA / DA will be admissible.</li></ul>
<ul><li><b>NUST reserves the right to cancel, modify / terminate the recruitment program due to any reason, without notice, at any time.</b></li></ul></div></div></div></div></div></div></div></div></div></div></div></div></div></p><div></div>

ICT Helpdesk Technician

Benchmark School System

<p><b>Position Summary:</b><br/>The ICT Technician is responsible for maintaining the school&rsquo;s (or organization&rsquo;s) IT infrastructure, providing technical support, troubleshooting hardware and software issues, and ensuring smooth operation of all ICT systems. The role involves installation, configuration, repair, and maintenance of computers, networks, and related equipment.</p><p><b>Key Responsibilities:1. Hardware Maintenance &amp; Support</b></p><ul><li>Install, configure, and maintain desktops, laptops, printers, projectors, and other IT equipment.</li><li>Troubleshoot hardware issues and repair or replace faulty components.</li><li>Ensure all devices are functional and updated for daily operations.</li><li>Conduct routine inspections of ICT labs, classrooms, and offices.</li></ul><p><b>2. Software Installation &amp; Troubleshooting</b></p><ul><li>Install and update operating systems, software applications, and security tools.</li><li>Diagnose and resolve software-related issues across staff and student systems.</li><li>Maintain software licenses and ensure compliance.</li><li>Assist with configuration of educational software or learning platforms (if applicable).</li></ul><p><b>3. Network &amp; Connectivity Management</b></p><ul><li>Support the configuration and maintenance of wired and wireless networks.</li><li>Troubleshoot internet connectivity issues and coordinate with service providers when needed.</li><li>Monitor network performance and report irregularities.</li></ul><p><b>4. User Support (Helpdesk)</b></p><ul><li>Provide timely technical support to staff and students.</li><li>Maintain a log of issues, resolutions, and pending tasks.</li><li>Train staff on the use of basic ICT tools and systems when required.</li></ul><p><b>5. System Security &amp; Data Management</b></p><ul><li>Ensure antivirus and security software are active and updated.</li><li>Assist with data backup procedures and recovery when required.</li><li>Follow IT security protocols to protect organizational data.</li></ul><p><b>6. Inventory &amp; Documentation</b></p><ul><li>Maintain an updated inventory of all IT assets and equipment.</li><li>Document installations, repairs, and maintenance activities.</li><li>Recommend upgrades or replacements for outdated equipment.</li></ul><p><b>7. Coordination &amp; Support</b></p><ul><li>Coordinate with vendors for repairs, procurement, and maintenance services.</li><li>Assist in setting up ICT equipment for events, trainings, and meetings.</li><li>Support digital learning infrastructure (interactive boards, multimedia, etc., if applicable).</li></ul><p><b>Required Qualifications &amp; Skills:</b></p><ul><li>Diploma/ Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li><li>Hands-on experience in hardware repair and software troubleshooting.</li><li>Understanding of LAN/WAN, Wi-Fi configurations, and basic networking.</li><li>Familiarity with Windows OS, MS Office, and other common software tools.</li><li>Strong problem-solving and multitasking abilities.</li><li>Good communication and customer service skills.</li></ul><p><b>Core Competencies:</b></p><ul><li>Technical troubleshooting</li><li>Hardware diagnostics</li><li>Network basics</li><li>Attention to detail</li><li>Time management</li><li>Professional communication</li><li>Confidentiality and reliability</li></ul><p>Job Type: Full-time</p><p>Pay: Up to Rs50,000.00 per month</p><p>Work Location: In person</p>

ICT Technician (Hardware + Software)

Imtiaz Group (SMC Private) Ltd.

<p><b>Job Responsibilities:</b></p><ul><li>Provide technical support to end-users, troubleshooting hardware, software, and network issues.</li><li>Install, configure, and maintain computer systems, software applications, and peripherals.</li><li>Respond to helpdesk tickets and inquiries in a timely and efficient manner.</li><li>Collaborate with IT team members to resolve complex issues and escalate when necessary.</li><li>Perform routine system maintenance tasks and updates.</li></ul><p><b>Qualifications:</b></p><ul><li>Bachelor's degree in Information Technology or related field.</li><li>2 to 3 years of proven experience in IT support roles.</li><li>Strong knowledge of computer systems, hardware, and software applications.</li><li>Excellent troubleshooting and problem-solving skills.</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>What is your current designation?</li><li>What is your current salary?</li><li>Have you completed your bachelor's degree?</li></ul>

IT Support

Arthur Lawrence

<p><b>Responsibilities:</b></p><ul><li>Provide Tier 1 and Tier 2 technical support to internal users for hardware, software, network, and system-related issues.</li><li>Assist in Active Directory / Entra ID management, user provisioning, permissions, and role-based access control (RBAC).</li><li>Maintain a helpdesk ticketing system, track incidents, and ensure issues are resolved within defined SLAs.</li><li>Support deployment and maintenance of communication systems such as VOIP, SMS, and bulk email applications.</li><li>Office 365 &amp; Azure Administration.</li><li>Managing IT Infrastructure services and appliances like firewalls, Network switches, servers, VMs, etc.</li><li>Collaborate with vendors and service providers to ensure smooth implementation of technology solutions.</li><li>Maintain all aspects of the network, maintain network uptime, and monitor LAN/WAN/WIFI equipment and connections.</li><li>Apply security patches, OS updates, and software upgrades to maintain system integrity.</li><li>Managing daily backup jobs, network connectivity, and server health status.</li><li>Deployment of new services and applications whenever required.</li></ul><p><b>Job Details:</b></p><ul><li>Shift Timings: 7pm - 4am</li><li>Workday: Mon - Fri</li><li>Location: ISB (DHA PH 1)</li></ul><p>Job Type: Full-time</p><p>Pay: Rs80,000.00 - Rs150,000.00 per month</p><p>Work Location: In person</p>

Senior System & Network Engineer

MOBIZ

<div><p><b>About Mobiz</b></p>
<p>
Mobiz is an information technology firm, and we do three things exceptionally well: cloud and network automation, digital transformation, and data protection. Double-digit growth year-over-year has driven us to grow our team and ensure we stay ahead of the curve.</p><p></p><p><b><br>
What Can You Expect?</b></p>
<p>
Every day at Mobiz we work with a deep sense of purpose. We continuously innovate. Our mission is to empower our clients to do more through transformation. You&rsquo;ll work in a collaborative environment alongside highly talented people that improve client operations and exceed expectations. We strive to simplify technology challenges, and no less.</p><p></p><p><b><br>
Who Are We Looking For?</b></p>
<p>
Mobiz is hiring a Network Engineer to play a pivotal role in designing, implementing, and managing network infrastructure solutions for our clients, with a primary focus on Cisco, Palo Alto, FortiGate and Azure.</p><br>
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Key Responsibilities</b></p>
<ul>
<li>Resolve L1/L2 network support tickets related to connectivity issues, VPN problems, firewall access requests, and Wi-Fi or routing/switching issues.</li>
<li>Provide remote troubleshooting and client support through phone, email, and remote-access tools.</li>
<li>Monitor network health, alerts, and performance using tools such as Zabbix, Meraki Dashboard, Panorama, or FortiManager.</li>
<li>Assist with basic configuration and maintenance of Cisco switches/routers, Cisco Meraki devices (MX, MS, MR),Palo Alto and Fortinet firewalls.</li>
<li>Perform routine checks on VPN tunnels, wireless networks, and firewall security policies.</li>
<li>Follow SLA timelines, properly prioritize tickets, and escalate issues to senior engineers when required.</li>
<li>Update and maintain documentation including ticket notes, network diagrams, device inventory, and SOPs.</li>
<li>Support basic Azure networking tasks under guidance, including VNet/subnet checks, NSG review, and VPN gateway troubleshooting.</li>
<li>Collaborate with internal teams to assist in change requests, maintenance work, and client projects.</li>
<li>Stay updated with networking and cloud technologies to grow into advanced roles.</li></ul><br>
<p></p>
<p>
 <b>Qualifications and Skills</b></p>
<ul>
<li>Required Certification: CCNA and PCNSA</li>
<li>1&ndash;2 years of experience in networking, IT support, or helpdesk (MSP experience preferred).</li>
<li>Knowledge of routing &amp; switching fundamentals, VLANs, DHCP, DNS, TCP/IP.</li>
<li>Understanding of firewall concepts such as NAT, VPN, and security policies.</li>
<li>Familiarity with the Meraki Dashboard for monitoring and basic configuration.</li>
<li>Experience with ticketing systems (ServiceNow)</li>
<li>Experience with monitoring tools (PRTG, Zabbix, Meraki alerts).</li>
<li>Strong troubleshooting, communication, and multitasking abilities.</li></ul><br>
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<p><b>
What We Offer</b></p>
<ul>
<li>A team of bright, hard-working, and innovative people that will contribute to your growth.</li>
<li>Competitive Salary and comprehensive benefits plan.</li>
<li>A dynamic and collaborative work environment with opportunity to work with cutting-edge technology and innovative solutions.</li></ul><br>
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Other</b><br>
This is a full-time office based job in Islamabad, Pakistan.</p>
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Office Timings: 8 PM to 5 AM</p><p></p><p><b><br>
Closing</b></p>
<p>
Mobiz embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. We are an equal opportunity employer. We thank all applicants for their interest. We will contact you if you are selected to move forward in the recruiting process.</p></div><p></p>

Network Engineer

Meer Group of Investments

<p>Key Responsibilities</p><p>1. ERP &amp; Software Management</p><ul><li>Manage and support ERPNext modules (Lead DB, HR, CRM, Payroll, etc.).</li><li>Coordinate integrations with Google Sheets, Meta Ads, and WhatsApp Cloud APIs.</li><li>Troubleshoot system errors, access issues, and performance problems.</li><li>Collaborate with developers for custom scripts, automations, and module enhancements.</li></ul><p>2. Network &amp; System Administration</p><ul><li>Install, configure, and maintain systems, servers, routers, and user machines.</li><li>Manage LAN/WAN, Wi-Fi, VPN, and firewall settings.</li><li>Perform regular data backups and manage overall system security.</li></ul><p>3. IT Support &amp; Helpdesk</p><ul><li>Provide first-level support for hardware, software, and network-related issues.</li><li>Respond to user tickets and maintain incident/resolution logs.</li><li>Set up new devices, emails, and user accounts (Google Workspace, ERPNext, etc.).</li></ul><p>4. Security &amp; Data Protection</p><ul><li>Monitor cybersecurity and enforce safe IT usage policies.</li><li>Manage antivirus software, firewalls, and patch updates.</li><li>Conduct security audits and train staff on phishing awareness and password hygiene.</li></ul><p>5. Cloud, Email &amp; Collaboration Tools</p><ul><li>Administer Google Workspace (Gmail, Drive, Docs, Meet).</li><li>Maintain WhatsApp Business API and CRM communication integrations.</li><li>Oversee website hosting, domain renewals, and SSL configurations.</li></ul><p>6. E-Commerce &amp; Digital Infrastructure</p><ul><li>Support TradeGateStore.com platform and integrations with payment gateways &amp; inventory tools.</li><li>Manage product data uploads, image optimization, and system backups.</li><li>Work with marketing teams on tracking pixels and automation tools (Meta, Analytics, etc.).</li></ul><p>7. Documentation &amp; Reporting</p><ul><li>Maintain IT documentation for configurations, credentials, licenses, and asset registers.</li><li>Prepare regular system performance reports.</li><li>Recommend improvements for speed, reliability, and cost efficiency.</li></ul><p>Qualifications &amp; Skills</p><ul><li>Bachelor&rsquo;s degree in Computer Science, IT, or equivalent.</li><li>2&ndash;3 years of hands-on IT support or system administration experience.</li><li>Strong understanding of ERP systems (ERPNext preferred).</li><li>Knowledge of Google Cloud, Meta Business Suite, and API integrations.</li><li>Experience with e-commerce CMS (BigCommerce or custom platforms).</li></ul><p>Soft Skills</p><ul><li>Strong analytical and problem-solving ability.</li><li>Effective communication with technical and non-technical teams.</li><li>Ability to manage multiple tasks and deadlines independently.</li></ul><p>*Preferred Tools &amp;</p><p>Platforms*</p><ul><li>ERPNext</li><li>Google Workspace</li><li>Meta Ads Manager</li><li>WhatsApp Cloud API</li><li>Cloudflare</li><li>Hostinger</li><li>BYM Digital Cloud</li><li>Vercel</li><li>TradeGateStore CMS</li></ul><p>Job Type: Full-time</p><p>Pay: Rs80,000.00 - Rs120,000.00 per month</p>

IT Help Desk

Daztech Private Limited

<p><b>Job Description:</b></p><ul><li>Oracle storage and systems support</li><li>Oracle Linux / Solaris / Unix Support to customers</li><li>Virtualization (KVM)</li><li>Able to demonstrate high initiative and ownership of issues</li><li>Able to work at a fast pace and achieve pre-determined billable utilization goals</li><li>Able to work at a high level independently, utilizing other resources with good judgment</li><li>Responsible supporting infrastructure technology implementations in Technology Support Services</li><li>Good written, verbal and interpersonal skills</li><li>Provide subject matter expertise, advice and consultancy for assigned technology and infrastructure systems</li><li>Installing and configuring hardware and different software products as per project requirement</li><li>Troubleshoot and resolve issues when contacted by clients by providing both on-site and remote support</li><li>Managing assigned projects and program components to deliver services in accordance with established objectives.</li><li>Complete time logs in helpdesk after completing tasks to ensure accurate and timely time tracking, project management and record.</li></ul><p><b>Required Qualifications:</b></p><ul><li>Minimum 2 years of experience.</li><li>Virtualization (KVM/ VMware)</li><li>Hands on experience for Oracle systems and storages</li><li>BS &ndash; computer science or equivalent</li><li>Linux administration</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

Customer Support Engineer

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