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hiring of individual consultant monitoring evaluation learning mel specialist

Karandaaz Pakistan

<div><div><div><div>Posted date</div> <div>5th March, 2026</div> <div>Last date to apply</div> <div>16th March, 2026</div>
</div> 
<div><div>Country</div> <div>Pakistan</div> <div>Locations</div> <div>Islamabad</div>
</div> 
<div><div>Category</div> <div>Monitoring &amp; Evaluation
</div></div> 
<div><div>Type</div> <div>Consultancy</div> <div>Position</div> <div>1</div></div></div></div><div></div>
 <div>The purpose of this engagement is to support KRN DI team for the Program. It is expected that the consultant onboarded will help to develop a strategy that can address the following:

1. Monitoring &amp; Evaluation
<ul>
<li>Develop and manage the M&amp;E framework for the program, aligned with program objectives and donor requirements.</li>
<li>Establish indicators, methodologies and design tools for data collection, verification, and reporting.</li>
<li>Oversee regular monitoring of program activities at field level, ensuring timeliness, accuracy, and quality of data.</li>
</ul>
2. Third-Party Monitoring &amp; Validation
<ul>
<li>Manage third-party monitoring partners, including design of TORs, quality assurance of outputs, and integration of findings into program learning.</li>
<li>Validate field-level data and reports to ensure reliability and accountability of program results.</li>
<li>Conduct spot checks and verification exercises to triangulate data sources. 3. Feedback &amp; Learning</li>
<li>Establish and manage a robust feedback loop with implementing partners, and stakeholders to incorporate learning into program design and delivery.</li>
<li>Identify gaps, risks, and implementation bottlenecks, and recommend evidence-based solutions.</li>
<li>Facilitate knowledge-sharing sessions and prepare learning briefs to strengthen program effectiveness and delivery.</li>
</ul>
4. Reporting &amp; Analysis
<ul>
<li>Prepare high-quality reports (monthly, quarterly, annual) on program performance, outcomes, and lessons learned.</li>
<li>Ensure timely submission of reports to donors, and relevant stakeholders.</li>
<li>Analyze trends in health and nutrition indicators to assess program impact and inform policy dialogue.</li>
</ul>
5. Duration and Location:

This is a 12 months consultancy position based in Islamabad. The position may be extended based on performance and program needs.

6. Currencies of Bid, Contract and Payment

The financial proposal must be submitted in PKR only. The contract will only be offered in PKR and the payments shall be made in PKR on monthly basis.

Karandaaz will pay the successful consultant upon i) receipt of the invoice ii) approval from Karandaaz of the Contractor&rsquo;s time sheet. Payment will be made in PKR, as agreed, to the account specified in the Contractor&rsquo;s invoice within 30 days after the acceptance of deliverables and submission of invoice.

All payments for deliverables will be made in PKR to a consultant local bank account.
Consultant Requirements

Type of Consultant

Karandaaz intends to solicit proposals from an individual consultant for this exercise.
<ul><li>The ideal candidate should have relevant experience in the development sector, preferably related to health and nutrition, along with strong expertise in monitoring and evaluation.</li></ul>
<ul><li>A bachelor&rsquo;s degree in finance, Economics, Business, International Development, or a related field is required; a master&rsquo;s degree is preferred. Professional certifications in MEL are highly desirable.</li></ul>
<ul><li>Strong understanding of maternal and child health and nutrition indicators, and their integration into M&amp;E frameworks.</li></ul>

&bull; Experience in designing and managing data collection tools, surveys, and field validations. &bull; Excellent skills in data analysis (qualitative and quantitative) and report writing.
<ul><li>Strong organizational, communication, and analytical skills. The role requires attention to detail, multi-tasking and dealing with a diverse range of stakeholders. Strong interpersonal skills are required.</li></ul>
<ul><li>Understanding of Karandaaz areas of work</li></ul>

&bull; Fluency in written and oral English is required; basic fluency of regional languages will be a plus. &bull; Proficiency in Excel, Word and designing presentation is a prerequisite.
<ul><li>Ability to travel to different locations in Pakistan, as required.</li></ul></div>
 <div>Apply By:

 1. A cover page/ slide deck with 3 slides covering:
<ul><li>Consultant&rsquo;s understanding of the TORs</li></ul>
&bull; Candidate&rsquo;s relevant experience and skill set to be leveraged for the assignment &bull; Updated CV/Profile of Lead Consultant and Key Experts
2. 02 references and/or details of referees (Karandaaz may seek verification from the referees) 3. Evidence of similar assignments
4. Duly filled and signed Annexures (attached with this TOR document)
Note: To gain a better understanding of the candidate's qualifications, it is recommended to submit all relevant supporting documents along with their profiles to facilitate the evaluation process.
<ul><li>Interested candidates must submit both technical proposals &amp; financial proposals on or before 5:00 pm Pakistan Standard Time on 16th March 2026.</li></ul>
<ul><li>Applicants are required to submit one hard copy of the technical and financial proposal in separate sealed envelopes marked &ldquo;Hiring of Individual Consultants for MEL Specialist&rdquo; at the address given below.</li></ul>
<ul><li>Softcopies of both technical and financial proposals (password protected) must also be submitted via email address procurement@karandaaz.com.pk</li></ul>
All terms and conditions shall be as per Karandaaz's policy. In case of any conflict, Karandaaz's decision shall be deemed final.
ADDRESS: Karandaaz Pakistan, 1 E Ali Plaza, Mezzanine Floor, Nazimuddin Road, D-Chowk, Islamabad, Pakistan Phone # 051-8449761</div>

Hiring Of Individual Consultant - Monitoring, Evaluation & Learning (MEL) Specialist

Pakistan Poverty Alleviation Fund

<div><div><div><div>Posted date</div> <div>10th March, 2026</div> <div>Last date to apply</div> <div>17th March, 2026</div>
</div> 
<div><div>Country</div> <div>Pakistan</div> <div>Locations</div> <div>Islamabad</div>
</div> 
<div><div>Category</div> <div>Others
</div></div> 
<div><div>Type</div> <div>Consultancy</div> <div>Position</div> <div>1</div>
</div> 
<div><div>Experience</div> <div>10 years</div></div></div></div>
 <div>TERMS OF REFERENCE

1. Organization:

Pakistan Poverty Alleviation Fund (PPAF) is the premier apex institution dedicated to lifting the poor out of poverty through community-driven development across Pakistan. Established in February 1997 as a not-for-profit company under Section 42 of the Companies Ordinance 1984 (now Companies Act 2017), PPAF&rsquo;s mission is to transform the lives of the impoverished, fostering a more equitable and prosperous Pakistan.

PPAF receives funding from the Government of Pakistan, prominent international donors, and also utilises its own resources to design and implement projects and initiatives that focus on climate-resilient infrastructure, green growth and energy, health, education, livelihoods, financial inclusion, and disaster resilience at the grassroots level. These interventions are implemented through PPAF's network of partner civil society organisations.

PPAF is committed to building and enhancing the capacity of its partner organisations to improve social mobilisation and to promote the values of inclusion, participation, accountability, transparency, and stewardship. Through these efforts, PPAF aims to create sustainable and empowered communities, significantly contributing to the nation&rsquo;s long-term development and stability.

For a complete profile, please visit our website at www.ppaf.org.pk

 2. Background

Over the years, the Pakistan Poverty Alleviation Fund (PPAF) has organized numerous capacity-building initiatives aimed at bridging performance gaps and enhancing the professional capabilities of its staff. In continuation of these efforts and considering the evolving fiscal landscape and recent amendments in taxation laws, PPAF intends to conduct a two-day customized training on Tax Management and Latest Changes in Tax Laws. The training will cater to staff from the Administration, Finance, Internal Audit, and Procurement Units, who are directly involved in tax-related transactions and compliance matters.

The proposed training is expected to enhance participants&rsquo; understanding of income tax and sales tax regulations and their application in PPAF&rsquo;s operational context.

3. Objectives

The overall objective of this assignment is to enhance the understanding and capacity of relevant PPAF staff on taxation systems, compliance, and management of recent amendments in tax laws.

The specific learning objectives include:
<ul>
<li>Strengthening participants&rsquo; understanding of the income tax and sales tax frameworks, including revisions and procedural requirements.</li>
<li>Enhancing the ability to apply updated tax rules in organizational financial and procurement operations.</li>
<li>Building participants&rsquo; analytical skills for evaluating and managing withholding, advance, and indirect tax obligations.</li>
<li>Ensure compliance with the latest FBR and Provincial Authorities regulations&rdquo;.</li>
</ul>
 4. Scope of Work

The scope of work for the assignment will include, but not necessarily be limited to, the following tasks:
<ul><li>To discuss with PPAF &ndash; HR unit any problematic areas (focus will be on profiling of participants, training program, and implementation plan)</li></ul>
<ul><li>Preparing training materials.</li></ul>
<ul><li>To implement the course.</li></ul>
<ul><li>To evaluate the course.</li></ul>
<ul><li>To award certificates to participants.</li></ul>

To provide PPAF with a detailed training report.

 5. Deliverables
<ul>
<li>Training Design Modules</li>
<li>Conduct Training Events for staff as per PPAF needs.</li>
<li>Training Report</li>
<li>PowerPoint presentations for all topics in English.</li>
<li>Share with HR one complete set of materials, including PowerPoint presentations, before the training.</li>
</ul>
Within 7 days after completion of the course, the consultant will submit the Evaluation report in hard and electronic copies (Microsoft Word and Excel) to PPAF &ndash; HR unit. All materials and data collected and/or produced during the training period are the property of PPAF and can only be copied and reproduced with PPAF permission. The evaluation report must include the following information points:
<ul>
<li>Final Participant list for the course</li>
<li>Detailed Training Program Agenda provided to PPAF before the course.</li>
<li>Evaluation of the participants based on their contribution, participation, and key learning&rsquo;s &amp; feedback of trainees to the course.</li>
</ul>
6. Client (PPAF) Responsibilities

PPAF shall provide the following assistance/ information to the consultant.
<ul>
<li>Provide all necessary input and documents to the consultant, helping him/her in profiling the participants.</li>
<li>The course will be conducted on PPAF&rsquo;s own premises/or maybe in any other hotel available.</li>
</ul>
 7. Target Participants

The training will target staff members from Finance, Internal Audit, Procurement, HR, and Administration sections

8. Number of Participants &amp; Duration

Approximately 20&ndash;25 participants are expected to attend the training. The training will be for two days.

9. Training Design &amp; Methodology:

The training will be a blend of both practical and theoretical sessions, including the following:
<ul>
<li>Interactive training sessions with live demonstrations.</li>
<li>Hands-on exercises with PPAF&rsquo;s real or sample datasets.</li>
<li>Group assignments and individual practice to ensure application of skills.</li>
<li>PowerPoint presentations: Brainstorming sessions and Group discussions will be included.</li>
<li>Participants will receive training materials, including handouts and exercises to support their learning during and after the course.</li>
</ul>
 10. Indicative Training Contents

The training will provide conceptual understanding as well as practical application through exercises and case studies. Tentative areas to be covered include:

a. Income Tax

b. General Sales Tax (GST) and Services Tax

c. Latest Updates and Amendments
<ul>
<li>Taxation of supplies, services, and contracts &ndash; scope, rules, exemptions, and rates</li>
<li>Income Tax Salary Slabs</li>
<li>Grossing-up mechanism</li>
<li>Advance and withholding tax rules</li>
<li>Returns and penalties</li>
<li>Cash transaction limitations</li>
<li>Tax Rebates</li>
<li>Tax Exemptions</li>
</ul><ul><li>Eligibility criteria and registration</li>
<li>Withholding rules and compliance</li>
<li>Schedule-wise applicable rates</li>
<li>Returns and penalties</li>
</ul><ul><li>Key recent changes in income tax, sales tax, and withholding rules</li>
<li>Implications for non-profit and development organizations</li>
<li>Common compliance challenges and corrective measures</li>
</ul>
 11. Qualification and Experience Requirements

The consultant should possess the following qualifications and experience: (Please provide evidence)
<ul>
<li>Minimum 10 years of experience in designing and conducting tax-related training for corporate and development sector organizations.</li>
<li>Advanced degree in Finance, Business Administration, ACCA, CA, ACMA, Law, or related discipline.</li>
<li>5 plus years&rsquo; experience in tax management and FBR regulatory compliance, advising 10 clients/organizations on tax planning and statutory requirements.</li>
<li>Facilitated 15 or more professional training sessions on taxation and compliance
 </li></ul>12. Timeframe

The assignment is expected to be completed within three (3) months from the date of signing the contract, i.e., during the period from April to June 2026. The coordinator of this assignment will be the Manager &ndash; HR.</div>

Hiring of an Individual Consultant to Conduct Customized Training for the PPAF Staff on Tax Management

Abacus Outsourcing

Position: QA Executive Location: Islamabad | Onsite, Rotational Company: Abacus Consulting Deadline to Apply: 20 February 2026 Experience Required: Minimum 3 years (including 1 year in a QA/Operations leadership role)About the RoleAbacus Consulting is hiring a QA Executive for its Islamabad-based Fintech project. The role focuses on ensuring service quality while strengthening agent capabilities through performance monitoring, coaching, and targeted training interventions.Key Responsibilities<ul><li>Monitor and evaluate agent performance through call/chat audits and quality assessments</li><li>Provide structured feedback and coaching to improve individual and team performance</li><li>Identify performance gaps and develop Performance Improvement Plans (PIPs)</li><li>Design and deliver training programs for new hires and existing employees</li><li>Conduct refresher sessions to address recurring quality and skill gaps</li><li>Develop and maintain training materials, SOPs, and quality frameworks</li><li>Track quality trends and training effectiveness using KPIs and performance data</li><li>Conduct calibration sessions to ensure evaluation consistency</li><li>Collaborate with Operations to align quality standards with business objectives</li><li>Maintain accurate documentation of audits, coaching, and training activities</li><li>Provide insights to support process improvement and service excellence</li></ul>Eligibility Criteria<ul><li>Bachelor&rsquo;s degree (required)</li><li>Minimum 3 years of relevant experience in QA, Quality Assurance, or Contact Center Operations</li><li>At least 1 year of leadership or team handling experience in QA/Operations</li><li>Experience in call center, digital support, or customer service environments preferred</li></ul>Required Skills<ul><li>Quality monitoring and evaluation</li><li>Coaching and performance management</li><li>Training design and facilitation</li><li>Strong analytical and reporting skills</li><li>Excellent communication and stakeholder management</li><li>Proficiency in MS Office (Excel, PowerPoint)</li><li>Familiarity with CRM and quality monitoring tools</li></ul>How to ApplyInterested candidates may apply through the platform.For quicker consideration, you may also share your CV via WhatsApp at: 0331-5475955Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>Do you have at least 3 years of experience in Quality Assurance or Contact Center Operations?</li><li>Have you worked in a lead or supervisory capacity (minimum 1 year) in QA or Operations?</li><li>Do you have experience in call/chat monitoring and conducting quality audits?</li></ul>Work Location: In person

QA Executive - Customer Service, Fintech Project, Islamabad

Palladium Pakistan Pvt Ltd

<div><div><div><div>Posted date</div> <div>27th February, 2026</div> <div>Last date to apply</div> <div>20th March, 2026</div>
</div> 
<div><div>Country</div> <div>Pakistan</div> <div>Locations</div> <div>Islamabad</div>
</div> 
<div><div>Category</div> <div>Artificial Intelligence
</div></div> 
<div><div>Type</div> <div>Consultancy</div> <div>Position</div> <div>1</div>
</div> 
<div><div>Experience</div> <div>10 years</div></div></div></div>
 <div>Mid National - AI / Machine Learning Specialist/Developer

E4H FED TA: Embedded Technical Support to the Ministry of National Health Services, Regulation &amp; Coordination (M/o NHSR&amp;C)

Programme Overview

Evidence for Health (E4H) is a Foreign, Commonwealth &amp; Development Office (FCDO)-funded programme aimed at strengthening Pakistan's healthcare system, thereby decreasing the burden of illness and saving lives. E4H provides technical assistance (TA) to the Federal, Khyber Pakhtunkhwa (KP), and Punjab governments, and is being implemented by Palladium along with Oxford Policy Management (OPM).

Through its flexible, embedded, and demand-driven model, E4H supports the government to achieve a resilient health system that is prepared for health emergencies, responsive to the latest evidence, and delivers equitable, quality, and efficient healthcare services. Specifically, E4H delivers TA across three outputs:

Output 1: Strengthened integrated health security, with a focus on preparing and responding to health emergencies, including pandemics.

Output 2: Strengthened evidence-based decision-making to drive health sector performance and accountability.

Output 3: Improved implementation of Universal Health Coverage, with a focus on ending preventable deaths.

Position Summary

The overall goal is to develop a National Digital Health Hub (NDHH) software and implement an integrated, scalable, and interoperable digital health information platform within a six-month timeframe

Specific Objectives

The specific objectives are to:
<div>
<ul><li>Link the remaining two provinces to NDHH through secure, standards-aligned interoperability mechanisms and validated data pipelines;</li></ul>
<ul><li>Operationalise the Practice Hub to deliver AI-enabled advanced analytics and decision support, including explainable insights and scenario-oriented outputs;</li></ul>
<ul><li>Strengthen governance, capacity, and sustainability arrangements so that NDHH is routinely usable and maintainable within Government systems (NHDC/NIH and provincial counterparts).</li></ul>
</div>
Strategic Approach

Phase II will follow the same strategic logic established in Phase 1. The focus will be on connecting/linking existing systems and datasets, support interoperability, ensure secure and ethical use of health data, strengthen capacity for routine use, and build a flexible platform aligned with global standards that can adapt to future health system needs.

Key strategic principles include:
<ul>
<li>Federated interoperability (connect and exchange rather than replace existing provincial systems)</li>
<li>Governance-led implementation (data sharing and decision rights defined up-front)</li>
<li>Incremental rollout with verification (pilot-to-scale with measurable acceptance criteria)</li>
<li>Human-centred adoption (capacity building, usability, and local operational ownership)</li>
</ul>
Scope of Work

As a part of this TA assignment, the consultant(s) will cover the following scope of work:

1 Governance, Coordination, and Data Sharing

Building on Phase 1 governance structures, the consultant(s) will:
<ul>
<li>Strengthen and operationalise national&ndash;provincial coordination mechanisms for NDHH implementation (including provincial inclusion and decision pathways).</li>
<li>Support the completion/update of data sharing instruments (e.g., MoUs/DSA) between M/o NHSR&amp;C, NIH/NHDC and the participating provinces/areas, clarifying roles, responsibilities, and permissible use.</li>
<li>Establish practical governance for AI-enabled decision support (approval workflow for use-cases, safeguards, and change control).</li>
</ul>
2 Provincial Onboarding and Integration (Remaining Two Provinces)
<ul>
<li>Conduct onboarding the two remaining provinces (systems integration, linkage, APIs, metadata alignment, connectivity, and privacy constraints).</li>
<li>Implement and validate secure data exchange pipelines (scheduled ingestion, reconciliation, error handling, and alerting), consistent with the Phase 1 approach to backend integration and validation.</li>
<li>Use and apply existing national metadata packages and indicator mappings to ensure comparability across provinces while retaining provincial context.</li>
<li>Conduct integration testing and provincial UAT with documented sign-off.</li>
</ul>
3 Practice Hub Development (AI-enabled Advanced Analytics)

The consultant(s) will design, develop, test, deploy and operationalise the Practice Hub, including AI models configured and executed in the accordance with NDHH requirements, as a controlled decision-support layer that:
<ul>
<li>Enables authorised users to query integrated datasets and receive interpretable results (trends, comparisons, alerts, &ldquo;&rdquo; what-if&rdquo; scenarios, briefs and short summaries).</li>
<li>Connects with the Knowledge Hub, so results are linked to relevant policies, guidelines, and evidence resources to support learning and consistent decision making..</li>
<li>Implements ethical and safety AI controls to protect privacy, reduce bias, ,explain how results are generated , track system use, and restrict access based on user role.</li>
<li>Uses approved AI services through secure APIs (where approved) to support advanced analysis and summarisation, while protecting sensitive information and tracking data sources.</li>
</ul>
4 Security, Identity, and Access Management
<ul>
<li>Ensure role-based access controls and permissions for new provincial users and for Practice Hub functions (including auditability).</li>
<li>Protect system and data by using encryption, multi-factor authentication, and secure operating practices with national hosting requirements.</li>
</ul>
5 Testing, Quality Assurance, and Deployment
<ul>
<li>Execute a structured test plan: unit, integration, end-to-end, performance/load, security testing, and UAT.</li>
<li>Conduct UAT in the two newly onboarded provinces and ensure the NDHH is ready to for routine use.</li>
<li>Establish monitoring and operational procedures; configure alerts and routine checks (operational sustainability).</li>
</ul>
6 Documentation, Training, Capacity Building, and Handover
<ul>
<li>Produce comprehensive technical documentation (NDHH architecture, APIs, interoperability mechanisms, and end to end data flows), user guides, and training materials and conduct structured training sessions.</li>
<li>Strengthen NIH/NHDC operational capacity through hands-on administration, supervised operations, and progressive handover.</li>
</ul>
Focal points nominated by the Director General (Health) and NIH will be actively engaged in the activity. Staff of HPSIU and the Ministry will also be engaged in the activity.

Sustainability: Capacity Building, Institutionalisation, and/or Transition Planning
Capacity Building: Targeted trainings, on-the-job mentoring, and practical guidance will strengthen NIH/NHDC and provincial capacity to operate, maintain, and routinely use NDHH, including interoperability, analytics, and decision-support functions.

Institutionalisation: NDHH to be embedded within existing government HIS structures through formal governance arrangements, standard operating procedures, data-sharing agreements, and alignment with national data and interoperability standards.

Transition Planning: A phased handover will transfer full operational ownership to NIH/NHDC and provinces, supported by complete documentation, system access transfer, and formal validation of government readiness at the end of Phase II.

Responsibilities

The AI/Machine Learning Specialist/Developer will be responsible for:
<ul>
<li>Inception Report &amp; detailed Workplan including integrated Gantt chart</li>
<li>Provincial onboarding, Governance, Integration and Go-live of the Remaining Two Provinces</li>
<li>Practice Hub V1.0 (AI-enabled advanced analytics)</li>
<li>Security Hardening, Documentation, Capacity Building, and Operational Handover</li>
<li>Final Phase II report</li>
</ul>
Timeline and Days

The level of effort (LOE) for the role is 30 days from May 2026 &ndash; Sep 2026.

Requirement

Technical Expertise
<ul>
<li>Minimum 10 years of experience in machine learning and natural language processing.</li>
<li>Experience with OpenAI, Google AI APIs, and model integration.</li>
<li>Experience applying AI in healthcare/public health data systems</li>
</ul>
Competencies
<ul>
<li>Innovative Thinking</li>
<li>Strong algorithmic and coding skills and data literacy</li>
</ul>
<ul><li>Disclaimer</li></ul>

Subject to availability of budget and approval from the donor.</div>

FED TA DigitalHub - Mid STTA AI / Machine Learning Specialist/Developer

UNDP Careers

<div>
 
 Job Description
 
 
 
 
 Tiered Approach
 
 
 
 In Line With The Commitment To Safeguard Capacity And Support Personnel Already In The Organization, a Majority Of UNDP UNCDF/UNV Vacancies Are Advertised Using a Tiered Application Process Whereby
 
 
 <ul>
 <li>
 Tier 0: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.
 </li>
 <li>
 Tier 1: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments
 </li>
 <li>
 Tier 2: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers
 </li>
 <li>
 Tier 3 or no tier indicated: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates
 
 
 
 </li>
 </ul>
 Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.
 
 
 
 Background
 
 
 
 UNDP is the leading United Nations organization fighting to end the injustice of poverty, inequality, and climate change. Working with our broad network of experts and partners in 170 countries, we help nations to build integrated, lasting solutions for people and the planet.
 
 
 In Pakistan, UNDP is working with the Government of Pakistan, civil society, national partners, and the people of Pakistan to help find solutions to persistent development challenges. Its work derives from and contributes to four outcome areas of the United Nations Sustainable Development Cooperation Framework (2023-2027) which include: governance; sustainable, inclusive and green economic transformation; climate change resilience and environment; and gender equality and women&rsquo;s empowerment. Supported by enablers, UNDP uses a portfolio approach in Pakistan, triangulating structural transformation, leaving no one behind, and building resilience.
 
 
 UNDP's country programme document for Pakistan envisions that all Pakistani people are educated and healthy, their well-being promoted and protected through economic opportunities, jobs and a climate-resilient future in a country where women and girls are safe and able to exercise their rights and to put their trust in and benefit from improved governance.
 
 
 Pakistan faces a convergence of climate and security risks that threaten lives, livelihoods, and social stability. The 2025 floods affected over 6.9 million people, displaced 3 million, and destroyed critical infrastructure, compounding the devastation of the 2022 floods. These disasters have deepened poverty, eroded institutional trust, and heightened vulnerability to exploitation by extremist actors, particularly in South Punjab. Districts like Multan and Muzaffargarh, repeatedly ranked among the most climate-vulnerable in Punjab, bore the brunt of these impacts, with thousands of homes damaged, over a million acres of farmland submerged, and entire communities uprooted. These dynamics underscore that climate shocks are not isolated events, reflecting a close intersection with human security, governance, and peacebuilding.
 
 
 The proposed project (Human Security through Youth-Led Disaster Risk Reduction and Community Resilience in Punjab Project) responds to this urgent need by shifting the focus from reactive relief to proactive resilience. Anchored in the UN human security framework and Japan&rsquo;s leadership in disaster risk reduction, the initiative adopts a youth-led, community-based preparedness model that prioritizes inclusion, trust-building, and local ownership. Over 12 months, the project will train 300 youth, women, and marginalized community members in early warning dissemination, contingency planning, and first response coordination. These individuals will form inclusive preparedness groups linked to formal disaster management systems, ensuring that local actions are integrated with institutional mechanisms.
 
 
 Embedded within UNDP&rsquo;s Flood Recovery Programme, the project leverages existing partnerships, institutional frameworks, and lessons learned to ensure cost efficiency, sustainability, and scalability. By acting during the critical early recovery window, Japan&rsquo;s Supplementary Budget provides a catalytic investment that can help bridge the gap between relief and resilience, demonstrating how early, inclusive action reduces future losses and fosters stability. Through targeted pilot efforts, the project aims to transforms recovery into an opportunity to build safer, more resilient communities, reinforce trust, and advance human security in one of Pakistan&rsquo;s most climate-vulnerable regions.
 
 
 Learn more at undp.org or follow at @UNDP.
 
 
 
 Duties And Responsibilities
 
 
 
 Under the overall supervision of the FRP Programme Manager, the Project Specialist will report to the Programme Specialist. The position will be based in Islamabad, Pakistan.
 
 
 Within this context, the Project Specialist will provide day-to-day technical and coordination support across project management, knowledge management, and applied research tasks for the &ldquo;Human Security through Youth-Led Disaster Risk Reduction and Community Resilience in Punjab Project&rdquo; under FRP. The role will contribute to effective delivery of project outputs, integration of human security principles into implementation, and systematic capture of evidence and learning to inform UNDP and partners.
 
 
 
 Specifically, The Project Specialist Will Undertake The Following Tasks
 
 
 
 
 Project Management and Coordination:
 
 
 
 <ul>
 <li>
 Lead planning, coordination, and implementation of project activities in line with approved work plans, timelines, and budgets.
 </li>
 <li>
 Liaise with implementing partners, field teams, and government counterparts to ensure timely and coherent delivery of outputs.
 
 
 
 </li>
 </ul>
 
 Technical Support On Human Security And Social Cohesion
 
 
 
 <ul>
 <li>
 Provide technical inputs to ensure that project activities integrate disaster risk reduction and preparedness principles, with a focus on inclusive community engagement, youth-led preparedness initiatives, and human security-oriented approaches to strengthening community resilience.
 
 
 
 </li>
 </ul>
 
 Knowledge Management And Documentation
 
 
 
 <ul>
 <li>
 Lead systematic documentation of project processes, lessons learned, and good practices.
 </li>
 <li>
 Contribute to development of learning briefs, case studies, and internal knowledge products aligned with the proposed project and Flood Recovery Programme.
 
 
 
 </li>
 </ul>
 
 Monitoring, Reporting, And Learning
 
 
 
 <ul>
 <li>
 Contribute to progress tracking, preparation of periodic progress updates, and synthesis of monitoring data to inform adaptive management and learning.
 
 
 
 </li>
 </ul>
 
 Applied Research And Analytical Support
 
 
 
 <ul>
 <li>
 Undertake light research and background analysis related to climate, disaster risk, human security, and community resilience to inform implementation, learning products, and donor reporting.
 
 
 
 </li>
 </ul>
 
 Stakeholder Engagement And Coordination
 
 
 
 <ul>
 <li>
 Facilitate coordination with provincial and district authorities, civil society partners, and relevant UNDP units.
 </li>
 <li>
 Lead organization of meetings, workshops, and learning events.
 
 
 
 </li>
 </ul>
 The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.
 
 
 
 Competencies
 
 
 
 
 Core Competencies
 
 
 
 <ul>
 <li>
 Achieve Results: LEVEL 3: Set and align challenging, achievable objectives for multiple projects, have lasting impact
 </li>
 <li>
 Think Innovatively: LEVEL 3: Proactively mitigate potential risks, develop new ideas to solve complex problems
 </li>
 <li>
 Learn Continuously: LEVEL 3: Create and act on opportunities to expand horizons, diversify experiences
 </li>
 <li>
 Adapt with Agility: LEVEL 3: Proactively initiate and champion change, manage multiple competing demands
 </li>
 <li>
 Act with Determination: LEVEL 3: Think beyond immediate task/barriers and take action to achieve greater results
 </li>
 <li>
 Engage and Partner: LEVEL 3: Political savvy, navigate complex landscape, champion inter-agency collaboration
 </li>
 <li>
 Enable Diversity and Inclusion: LEVEL 3: Appreciate benefits of diverse workforce and champion inclusivity
 
 
 
 </li>
 </ul>
 People Management
 
 
 <ul>
 <li>
 UNDP People Management Competencies can be found in the dedicated site
 
 
 
 </li>
 </ul>
 
 Cross-functional &amp; Technical Competencies
 
 
 
 Business management
 
 
 <ul>
 <li>
 Project Management. Ability to plan, organize, prioritize and control resources, procedures and protocols to achieve specific goals
 </li>
 <li>
 Partnerships Management. Build and maintain partnerships with wide networks of stakeholders, Governments, civil society and private sector partners, experts and others in line with UNDP strategy and policies
 </li>
 <li>
 Monitoring &amp; Evaluation. Ability to systematically monitor results of strategies, programmes, and activities with a view to make sure that they are being implemented effectively; Ability to provide managers and key stakeholders with regular feedback and reporting on the consistency or discrepancy between planned activities and programme management and results. Ability to make independent judgment of the management and results of strategies, programmes and activities based on set criteria and benchmark, keeping in mind the needs and concerns of client, current and upcoming. Knowledge and understanding of monitoring and evaluation frameworks, concepts, methodologies, systems, processes, and tools. Ability to make an independent judgement based on set criteria and benchmarks. Ability to anticipate client's upcoming needs and concerns.
 
 
 
 </li>
 </ul>
 General (across the functions)
 
 
 <ul>
 <li>
 Event planning and execution. Ability to plan, manage and execute of public and private events to ensure that they support and amplify individual communications and advocacy initiatives, as well as UNDP's overall brand and mandate.
 
 
 
 </li>
 </ul>
 Business Development
 
 
 <ul>
 <li>
 Knowledge Generation. Ability to research information and to turn it into useful knowledge, relevant for context, or responsive to a stated need. Ability to apply existing concepts to new situations, and to develop new concepts to generate workable solutions and new approaches. Knowledge of relevant concepts, conceptual models, and theories that can be useful in addressing new situations.
 
 
 
 </li>
 </ul>
 Business Direction &amp; Strategy
 
 
 <ul>
 <li>
 System Thinking. Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system.
 
 
 
 </li>
 </ul>
 Data
 
 
 <ul>
 <li>
 Data analysis. Ability to extract, analyse and visualize data to form meaningful insights and aid effective business decision making
 
 
 
 </li>
 </ul>
 
 Education
 
 
 
 
 Required Skills and Experience
 
 
 
 <ul>
 <li>
 Advanced university degree (master's degree or equivalent) in International Development, Peace and Conflict Studies, Social Sciences, International Relations, Disaster Risk Management, or a related field is required. Or
 </li>
 <li>
 A first-level university degree (bachelor&rsquo;s degree) in the fields stated above, in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.
 
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Minimum 5 years (with master&rsquo;s degree) or 7 years (with bachelor&rsquo;s degree) of progressively responsible experience at the national or international level in project support, coordination, or implementation in development, humanitarian, peacebuilding, or resilience-related programmes.
 
 
 
 </li>
 </ul>
 
 Required Skills
 
 
 
 <ul>
 <li>
 Experience with basic concepts in peacebuilding, conflict prevention, social cohesion, and human security.
 </li>
 <li>
 Experience supporting project implementation, coordination, and reporting in a UN or international development context.
 
 
 
 </li>
 </ul>
 Desired Skills in addition to the competencies covered in the Competencies section
 
 
 <ul>
 <li>
 Experience with youth-led or community-based disaster risk reduction approaches.
 </li>
 <li>
 Experience working effectively with diverse stakeholders, including government counterparts, communities, and development partners.
 </li>
 <li>
 Experience in Japan&rsquo;s Official Development Assistance (ODA) policies and approaches, particularly related to human security and disaster risk reduction.
 </li>
 <li>
 Prior experience supporting projects funded by the Government of Japan.
 
 
 
 </li>
 </ul>
 
 Required Language(s)
 
 
 
 <ul>
 <li>
 Fluency in English is required.
 </li>
 <li>
 Knowledge of Japanese language is an asset.
 
 
 
 </li>
 </ul>
 
 Equal opportunity
 
 
 
 As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.
 
 
 UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.
 
 
 
 Sexual harassment, exploitation, and abuse of authority
 
 
 
 UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.
 
 
 
 Right to select multiple candidates
 
 
 
 UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
 
 
 
 Scam alert
 
 
 
 UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.
</div>

Project Specialist

Company DescriptionAbacus has been delivering advanced business solutions for over 35 years, enabling organisations to realise their full potential. Our solutions are driven by a convergence of modern business practices and cutting-edge technologies. We strongly believe in collaborative partnerships with our clients to deliver measurable and sustainable results.Job Title: QA ExecutiveLocation: IslamabadSalary Range: 80k to 100kJob SummaryWe are seeking a competent and detail-orientated QA Executive to ensure compliance with quality standards while enhancing employee performance through structured monitoring, coaching, training, and continuous improvement initiatives.Key ResponsibilitiesMonitor and evaluate agent performance through call and chat audits in line with defined quality standardsConduct detailed quality assessments and provide structured feedback to improve individual and team performanceDesign, develop, and deliver training programs for new hires and existing employeesConduct refresher sessions to address identified quality gaps and skill deficienciesDevelop and maintain training materials, quality frameworks, SOPs, and Performance Improvement Plans (PIPs)Track and analyze quality metrics, KPIs, and training effectiveness using performance dataCollaborate closely with Operations to align quality benchmarks with business objectivesFacilitate calibration sessions to ensure consistency and fairness in performance evaluationsIdentify trends and recommend process improvement initiatives based on quality insightsMaintain accurate documentation of audits, coaching sessions, and training activitiesRequired Skills &amp; CompetenciesStrong knowledge of quality assurance methodologies and performance evaluation techniquesExpertise in training design and deliveryExcellent analytical and problem-solving abilitiesStrong communication and coaching skillsEffective stakeholder management and interpersonal skillsProficiency in MS Office (Excel, PowerPoint, Word)Hands-on experience with CRM systems and quality monitoring toolsQualifications &amp; RequirementsBachelor&rsquo;s degree (14 Years minimum)3 years of experience in quality assurance, training, or customer service operations, including at least 1 year of leadership experience in QA/operations. (BPO experience preferred)Strong understanding of call center quality frameworks and KPIsBenefits:Medical CoverageCareer Growth &amp; Development OpportunitiesProfessional Learning EnvironmentJob Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

Quality Assurance-Executive

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<div>Khan Academy Pakistan
Position Overview
The Teaching &amp; Learning Specialist drives instructional and learning transformation across federal school clusters in Islamabad. You'll coach teachers to interpret student data, design precise interventions, and ensure every student actively engages with Khan Academy tools. Your mission is to build teacher capacity that fundamentally changes how learning happens, transforming classrooms where students fall further behind into environments where every learner, regardless of their starting point, receives the targeted support they need to close gaps, master key concepts, and achieve real academic progress.
Duration: 12 months (April 2026 - March 2027) subject to extension
Location: Islamabad-based, primarily field-based in with regular school visits
Reporting to: Regional Manager Partnerships and Implementation
Department: Implementation Department
Key Responsibilities
Teacher Coaching<ul><li>Provide regular coaching on using dashboards, interpreting data, planning differentiated lessons, and using Khanmigo AI tools</li><li>Conduct classroom and lab observations to assess teaching quality and model effective practices</li><li>Coach teachers on ensuring students engage with Khan Academy tools in class and labs, helping build actionable lab session plans</li><li>Facilitate peer learning communities and work with government counterparts modeling coaching methods they'll sustain</li><li>Partner with school principals on monitoring teacher performance, student engagement, and reviewing student data</li></ul>
Data-Driven Interventions<ul><li>Analyze platform data to identify learning patterns, struggling students, and engagement gaps</li><li>Work with teachers to translate data into classroom and lab instructional decisions</li><li>Design targeted interventions: remediation for struggling learners, enrichment for advanced students, flexible grouping strategies</li><li>Track student usage, activity, and engagement levels; partner with Learning Implementation Associates and Supervisor to track intervention effectiveness</li></ul>
Student Engagement &amp; Learning Quality<ul><li>Ensure teachers effectively facilitate lab sessions where students actively engage with Khan Academy tools and stay on task</li><li>Observe how teachers support students during lab time, providing guidance to maximize individual learning and skill development</li><li>Work with teachers to identify students showing low engagement or struggling with platform usage, creating targeted support plans</li><li>Coach teachers on designing lab activities that directly address student skill gaps identified in classroom instruction</li></ul>
Who You Are<ul><li>Bachelor's in Education or related field (Master's preferred) with 5+ years teaching experience showing proven student results</li><li>2+ years in teacher coaching or instructional leadership with experience in data-driven and differentiated instruction</li><li>Proficiency in Google Workspace; Excel/Google Sheets skills preferred; familiarity with Khan Academy or online learning platforms is a plus</li><li>Strong data analysis skills to identify patterns and design targeted interventions</li><li>Proven coaching ability through observation and feedback, with strategic problem-solving for teaching challenges</li><li>Strong commitment to educational equity and belief that every teacher can grow to help every student succeed</li><li>Strong communication skills in Urdu and fluency in English, should be able to explain technical concepts simply and build effective relationships with principals and teachers</li><li>Self-driven and growth-oriented: identifies teaching quality issues early, takes action, and embraces feedback to continuously improve</li><li>Organized, accountable, and takes ownership of instructional excellence across assigned school clusters</li></ul>
Application Process
Submit CV and cover letter by March 16th, 2026. Applications reviewed on a rolling basis.
Khan Academy Pakistan is an equal opportunity employer committed to diversity, equity, and inclusion. We especially encourage applications from women, minorities, and candidates from underrepresented communities.</div>

Teaching & Learning Specialist

Explore 796+ Hiring of individual consultant monitoring evaluation learning mel specialist in Islamabad this March. Find roles across top companies and apply now to boost your career.