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operations manager

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assistant restaurant manager Jobs in Riyadh

assistant restaurant manager

associate director - hospitality strategy support Jobs in Riyadh

associate director - hospitality strategy support

hospitality manager

Qiddiya | القدية

<div>
 
 About The Role
 
 
 
 Qiddiya is Saudi Arabia's future capital of entertainment, sports, and culture &mdash; a 360 km&sup2; mega-project just outside Riyadh. From F1-grade racetracks and theme parks to stadiums and performance venues, we're creating a destination like no other. This is more than a project &mdash; it's a national transformation. As construction accelerates, we're hiring ambitious talent to help shape it. If you're driven by scale, impact, and the chance to build something iconic from the ground up &mdash; Qiddiya is calling.
 
 
 
 Job Summary
 
 
 
 We are seeking a motivated and detail-oriented Hotel Asset Manager to join our growing team. This role is ideal for a candidate with at least 3 years of experience in hospitality asset management or development, who can manage hotel assets from concept and planning stages through to operations and performance optimization.
 
 
 The Asset Manager will play a key role in maximizing the value of hotel assets by overseeing operator relationships, monitoring performance, and supporting development and pre-opening activities for new hotel projects. The ideal candidate will be an Arabic and English speaker, and have a strong understanding of both the local and international hospitality landscape.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Asset Oversight
 </li>
 <ul>
 <li>
 Manage a portfolio of hotel assets across various stages - pre-development, development, pre-opening, and operations
 </li>
 <li>
 Monitor operator performance, ensuring alignment with ownership objectives and brand standards
 </li>
 <li>
 Analyze financial and operational KPIs (e.g., RevPAR, GOP, NOI, flow-through) and recommend strategies to improve performance
 </li>
 </ul>
 <li>
 Development &amp; Pre-Opening
 </li>
 <ul>
 <li>
 Support feasibility studies, brand selection, and contract negotiations (HMA, TA, LOI)
 </li>
 <li>
 Coordinate with development teams, designers, and project managers to ensure delivery aligns with brand and operational requirements
 </li>
 <li>
 Assist in pre-opening budget reviews, FF&amp;E procurement, and operational readiness activities
 </li>
 </ul>
 <li>
 Strategic Planning &amp; Reporting
 </li>
 <ul>
 <li>
 Prepare asset management reports, investment memos, and board presentations
 </li>
 <li>
 Work closely with finance, legal, and development teams to ensure smooth execution of asset strategies
 </li>
 <li>
 Assist in annual business plan and CapEx reviews with hotel operators
 </li>
 </ul>
 <li>
 Stakeholder Engagement
 </li>
 <ul>
 <li>
 Serve as a key point of contact between ownership, operators, and external consultants
 </li>
 <li>
 Conduct regular site visits and performance review meetings with hotel GMs and management teams
 </li>
 <li>
 Ensure compliance with local regulations and ownership standards
 
 
 </li>
 </ul>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in hospitality management, or related field
 </li>
 <li>
 Minimum 3 years of relevant experience in hotel asset management, development, or hospitality consulting
 </li>
 <li>
 Strong financial acumen and ability to interpret hotel operating statements and budgets
 </li>
 <li>
 In-depth understanding of financial principles, budgeting processes, and asset lifecycle management
 </li>
 <li>
 Excellent communication and negotiation skills and stakeholder management capabilities
 </li>
 <li>
 Proficient in Microsoft Excel, PowerPoint, and hospitality data tools (e.g., STR, HotStats)
 </li>
 <li>
 Bilingual in Arabic and English (preferred)
 </li>
 <li>
 Prior experience working with or for international hotel brands or operators (e.g., Marriott, Hilton, Accor)
 </li>
 <li>
 Prior experience working within the master developer organisation, developing large hospitality or mixed-use projects
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Career development opportunities within a rapidly growing hospitality investment platform
 </li>
 <li>
 Collaborative and dynamic work environment
 </li>
 <li>
 Exposure to high-profile hotel and mixed-use developments in Saudi Arabia
 </li>
 <li>
 Competitive salary and performance-based bonus
 </li>
 </ul>
</div>

Manager - Hospitality Asset Management - CDUP 2079 CDU8

Tamkeen Human Resource (THR)

<div>
 
 
 Job Summary:
 
 
 
 The Project Manager will oversee the delivery of exceptional, personalized experience service for clients. This role leads a team agent and collaborates with various departments to ensure smooth, exclusive, and Outstanding interactions that uphold the organization&rsquo;s brand image and commitment to service excellence.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Develop and implement service standards, procedures, and protocols to ensure consistent, high-quality experience.
 </li>
 <li>
 Oversee day-to-day operations, ensuring smooth and efficient client interactions.
 </li>
 <li>
 Manage all aspects of visits, including arrival coordination, itinerary management, special requests, and follow-up.
 </li>
 <li>
 Anticipate client needs and take proactive steps to exceed expectations.
 </li>
 <li>
 Handle escalated issues or complaints promptly and professionally.
 </li>
 <li>
 Supervise, train, and motivate the team to deliver premium customer experience.
 </li>
 <li>
 Work closely with internal departments (e.g., operations, logistics, finance, sales, and marketing) to ensure smooth delivery of services.
 </li>
 <li>
 Coordinate with senior management to plan and execute visits, events, or special projects.
 </li>
 <li>
 Monitor service KPIs such as client satisfaction, service quality, and response time.
 </li>
 <li>
 Improve services and process aimed at enhancing client satisfaction and fostering long-term loyalty.
 </li>
 <li>
 Maintain the highest level of confidentiality in handling information.
 </li>
 <li>
 Ensure all interactions are carried out with tact, respect, and discretion.
 </li>
 </ul>
 <li>
 </li>
 
 
 Qualifications:
 
 
 <ul>
 <li>
 
 Education:
 
 Bachelor&rsquo;s degree in hospitality management, Business Administration, or a related field (Master&rsquo;s degree preferred).
 </li>
 <li>
 
 Experience:
 
 3&ndash;5 years of experience in customer experience, Banking, hospitality, or client relations.
 </li>
 </ul>
 
 
 
 
 
 Skills:
 
 
 <ul>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Strong leadership and team management abilities.
 </li>
 <li>
 High attention to detail and exceptional organizational skills.
 </li>
 <li>
 Ability to handle high-pressure situations with professionalism.
 </li>
 <li>
 Problem Solving and Decision-Making
 </li>
 <li>
 Cultural, protocols and etiquettes Awareness
 </li>
 </ul>
 
 
</div>

Project Manger

Independent Food Company

Position Summary The Catering Operations Manager oversees the daily operations of catering services, ensuring exceptional service delivery, operational efficiency, and customer satisfaction. This role requires a balance of leadership, planning, and hands-on management to execute events seamlessly and maintain the company's high standards. Key Responsibilities 1. Operations Management<ul><li>Oversee all catering operations, from planning to execution, ensuring smooth and efficient workflows.</li><li>Manage catering logistics, including menu development, equipment, and staffing requirements.</li><li>Ensure compliance with health and safety regulations, food hygiene standards, and company policies.</li></ul>2. Team Leadership<ul><li>Supervise and manage the catering team, including chefs, servers, and support staff.</li><li>Recruit, train, and develop team members to deliver high-quality service.</li><li>Schedule and assign tasks to ensure adequate staffing for all events.</li></ul>3. Client Relationship Management<ul><li>Serve as the primary point of contact for clients during the planning and execution phases.</li><li>Collaborate with clients to understand their needs, customize menus, and provide tailored solutions.</li><li>Address and resolve client concerns promptly to ensure satisfaction.</li></ul>4. Financial Oversight<ul><li>Develop and manage catering budgets, ensuring profitability for each event.</li><li>Track expenses, negotiate vendor contracts, and optimize cost efficiencies.</li><li>Prepare reports on financial performance, event feedback, and operational metrics.</li></ul>5. Event Coordination<ul><li>Work closely with the sales and event planning teams to align catering services with client expectations.</li><li>Ensure timely delivery and setup of catering services, including food, beverages, and equipment.</li><li>Handle unexpected challenges during events, ensuring minimal disruption to service.</li></ul>6. Continuous Improvement<ul><li>Evaluate operations to identify areas for improvement in efficiency and quality.</li><li>Stay updated on industry trends and incorporate best practices into operations.</li><li>Innovate menus and service offerings to meet evolving client needs.</li></ul> Key Qualifications Education:<ul><li>Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).</li></ul>Experience:<ul><li>5+ years of experience in catering, hospitality, or food service operations, with at least 2 years in a managerial role.</li></ul>Skills:<ul><li>Strong leadership and team management abilities.</li><li>Excellent organizational and multitasking skills.</li><li>Exceptional communication and customer service skills.</li><li>Financial acumen with experience in budgeting and cost management.</li><li>Knowledge of food safety regulations and catering logistics.</li></ul>Personal Attributes:<ul><li>Attention to detail and commitment to quality.</li><li>Problem-solving mindset with the ability to work under pressure.</li><li>Passion for delivering exceptional guest experiences.</li></ul>

Catering Operations Manager

Al Ghalia Trading

Job PurposeThe Catering Manager oversees the planning, organization, and execution of catering events. The role combines operational, managerial, and customer-facing responsibilities to ensure exceptional catering experiences are delivered consistently.Key Responsibilities1. Event Planning<ul><li>Coordinate with clients to plan weddings, corporate functions, parties, and other events.</li><li>Prepare event proposals, including menu options, pricing, and service packages.</li></ul>2. Menu Development<ul><li>Develop customized menus based on client preferences, dietary needs, and event themes.</li><li>Collaborate with chefs to create innovative and appealing dishes.</li></ul>3. Vendor Management<ul><li>Coordinate with external vendors such as food suppliers, rental companies, logistics providers, and florists.</li><li>Negotiate contracts and ensure vendors meet quality and service standards.</li></ul>4. Staff Management<ul><li>Recruit, train, and supervise catering staff, including servers and bartenders.</li><li>Prepare staff schedules and ensure adequate coverage for all events.</li></ul>5. Budgeting &amp; Cost Control<ul><li>Develop and manage event budgets.</li><li>Monitor expenses to ensure events remain profitable.</li></ul>6. Customer Service<ul><li>Provide excellent customer service and maintain strong client relationships.</li><li>Address client inquiries and resolve issues promptly and professionally.</li></ul>7. Event Logistics<ul><li>Coordinate all event logistics, including setup, breakdown, and transport of equipment.</li><li>Ensure smooth execution of all event components and adherence to timelines.</li></ul>8. Food Safety &amp; Hygiene<ul><li>Ensure compliance with food safety regulations and company hygiene standards.</li><li>Maintain cleanliness in food preparation and storage areas.</li></ul>9. Quality Control<ul><li>Monitor food quality and presentation to meet company standards.</li><li>Address any issues related to food quality or consistency.</li></ul>10. Sales &amp; Marketing<ul><li>Promote catering services to attract new clients and maintain existing ones.</li><li>Participate in marketing activities such as tastings, exhibitions, and promotional events.</li></ul>11. Inventory Management<ul><li>Manage and monitor food and supply inventory to ensure availability for events.</li><li>Place orders and track stock levels as needed.</li></ul>12. Health &amp; Safety Compliance<ul><li>Ensure compliance with health and safety regulations during food preparation and service.</li><li>Train staff on safety procedures and protocols.</li></ul>Critical Skills &amp; Competencies<ul><li>Minimum 5 years&rsquo; experience in high-end food or catering operations</li><li>Strong passion for culinary and hospitality excellence</li><li>Excellent knowledge of food display, presentation, and catering d&eacute;cor</li><li>Strong customer service background</li><li>Effective leadership and team management skills</li><li>Excellent interpersonal and communication abilities</li><li>Fluent in both Arabic and English</li><li>Customer-focused mindset</li><li>Solid understanding of food safety principles</li></ul>Job Types: Full-time, ContractExperience:<ul><li>hospitality : 10 years (Required)</li></ul>

Catering Manager - Riyadh

Marriott International

<div>Additional Information 
Job Number25190562 
Job CategoryRooms &amp; Guest Services Operations 
LocationMarriott Riyadh Diplomatic Quarter, 6781 Abdullah AlSahmi Street, Riyadh, Saudi Arabia, Saudi Arabia, 12511 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul> 
CORE WORK ACTIVITIES 
Managing Guest Services and Front Desk Operations
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Supervises and manages employees. Understanding employee positions well enough to perform duties in employees' absence.</li></ul> 
Maintaining Guest Services and Front Desk Goals
<ul><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Supports handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li></ul>
<ul><li>Assists with energy conservation efforts by monitoring compliance during property tours.</li></ul> 
Supporting Projects and Policies Related to Guest Experience and Safety
<ul><li>Supports implementation of the customer recognition/service program, communicating and ensuring the process.</li></ul>
<ul><li>Supports regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.</li></ul>
<ul><li>Sends copy of MOD report to all departments on a daily basis.</li></ul>
<ul><li>Ensures compliance with all policies, standards and procedures.</li></ul>
<ul><li>Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</li></ul>
<ul><li>Understands and complies with loss prevention policies and procedures.</li></ul> 
Ensuring and Providing Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.</li></ul>
<ul><li>Serves as a leader in displaying outstanding hospitality skills.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals.</li></ul>
<ul><li>Maintains high visibility in public areas during peak times.</li></ul>
<ul><li>Provides immediate assistance to guests as requested.</li></ul>
<ul><li>Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Records guest issues in the guest response tracking system.</li></ul>
<ul><li>Reviews comment cards and guest satisfaction results with employees.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul> 
Managing and Conducting Human Resource Activities
<ul><li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li></ul>
<ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li></ul>
<ul><li>Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</li></ul> 
Additional Responsibilities
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.</li></ul>
<ul><li>Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</li></ul>
<ul><li>Communicates any variations to the established norms to the appropriate department in a timely manner.</li></ul>
<ul><li>Participates as needed in the investigation of employee and guest accidents.</li></ul>
<ul><li>Performs Front Desk duties in high demand times.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Mgr-Guest Relations

<div>Additional Information 
Job Number25195187 
Job CategoryFood and Beverage &amp; Culinary 
LocationSheraton Riyadh Hotel &amp; Towers, Junction of King Fahad and King Abdullah Road, Riyadh, Saudi Arabia, Saudi Arabia, 11623 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Managing Day-to-Day Operations
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</li></ul>
<ul><li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul> 
Leading Food and Beverage Team
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Ensures and maintains the productivity level of employees.</li></ul>
<ul><li>Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</li></ul>
<ul><li>Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</li></ul>
<ul><li>Ensures compliance with all applicable laws and regulations.</li></ul>
<ul><li>Ensures compliance with food handling and sanitation standards.</li></ul>
<ul><li>Ensures staff understands local, state and Federal liquor laws.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul>
<ul><li>Establishes guidelines so employees understand expectations and parameters.</li></ul>
<ul><li>Monitors alcohol beverage service in compliance with local laws.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</li></ul>
<ul><li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</li></ul>
<ul><li>Handles guest problems and complaints.</li></ul>
<ul><li>Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</li></ul>
<ul><li>Ensures corrective action is taken to continuously improve service results.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li></ul>
<ul><li>Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</li></ul> 
Managing and Conducting Human Resource Activities
<ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li></ul>
<ul><li>Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</li></ul>
<ul><li>Ensures employees are treated fairly and equitably. Strives to improve employee retention.</li></ul>
<ul><li>Ensures employees receive on-going training to understand guest expectations.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &quot;open door&quot; policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Ensures recognition is taking place across areas of responsibility.</li></ul> 
Additional Responsibilities
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Assists servers and hosts on the floor during meal periods and high demand times.</li></ul>
<ul><li>Recognizes good quality products and presentations.</li></ul>
<ul><li>Supervises daily shift operations in absence of Assistant Restaurant Manager.</li></ul>
<ul><li>Oversees the financial aspects of the department including purchasing and payment of invoices.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Outlet Manager

<div>Additional Information 
Job Number25195200 
Job CategoryFood and Beverage &amp; Culinary 
LocationW Riyadh - KAFD, Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, Saudi Arabia, 13519 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Assisting in Food and Beverage Operations
<ul><li>Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.</li></ul>
<ul><li>Provides excellent customer service to all employees.</li></ul>
<ul><li>Responds quickly and proactively to employee's concerns.</li></ul>
<ul><li>Uses coaching skills throughout the property.</li></ul>
<ul><li>Demonstrates self confidence, energy and enthusiasm.</li></ul>
<ul><li>Motivates and encourages staff to solve guest and employee related concerns.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides excellent customer service.</li></ul>
<ul><li>Responds quickly and proactively to guest's concerns.</li></ul>
<ul><li>Understands the brand's service culture.</li></ul>
<ul><li>Sets service expectations for all guests internally and externally.</li></ul>
<ul><li>Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.</li></ul>
<ul><li>Follows up to ensure complaints have been addressed to the guest's satisfaction.</li></ul>
<ul><li>Develops a relationship with all guests to build repeated clientele internally and externally.</li></ul> 
Additional Responsibilities as Assigned
<ul><li>Complies with all corporate accounting procedures.</li></ul>
<ul><li>Assists GM as needed with annual Quality audit.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Assistant Restaurant manager

Explore 1033+ Hospitality manager in Riyadh this December. Find roles across top companies and apply now to boost your career.