marketing manager

receptionist

commercial manager

operations manager

retail manager

hospitality manager

Sealy Mattress Middle East

<div>Middle East Mattress Factory Sealy is looking for a dynamic and results-oriented Hospitality Sales Manager to join our growing team. As an industry leader in high-quality mattresses for over 30 years, our commitment to excellence extends not only to retail but also to the hospitality sector. In this role, you will be responsible for driving sales initiatives specifically targeting hotels, resorts, and other hospitality venues, ensuring that our premium bedding solutions are recognized and adopted within the industry. If you are passionate about selling high-quality products and have experience in the hospitality sector, we want you to be part of our journey to enhance guest experiences in every stay.<h3 class="jobSectionHeader">
Responsibilities</h3><ul>
<li>Develop and implement tailored sales strategies for the hospitality market to achieve revenue targets.</li>
<li>Identify and pursue new business opportunities with hotels, resorts, and hospitality groups.</li>
<li>Build and maintain strong relationships with key decision-makers within the hospitality sector.</li>
<li>Conduct market analysis to understand customer needs and emerging trends in the hospitality industry.</li>
<li>Collaborate with the marketing and product development teams to create customized offerings for hospitality clients.</li>
<li>Monitor competitor activities and report on market intelligence.</li>
<li>Provide exceptional customer service and ensure client satisfaction throughout the sales process.</li>
</ul>
Requirements<ul>
<li>
Bachelor's degree in Business, Hospitality Management, or a related field.</li>
<li>Minimum of 5 years of sales experience in the hospitality sector, preferably in bedding or related industries.</li>
<li>Demonstrated ability to build strong relationships with hospitality clients and understand their unique needs.</li>
<li>Excellent communication, negotiation, and presentation skills.</li>
<li>Familiarity with market analysis and strategic planning.</li>
<li>Self-motivated with a results-driven mindset and strong organizational skills.</li>
<li>Male.</li>
<li>30 to 40 years of age.</li>
<li>Saudi or Lebanese national.</li>
</ul>
Benefits<ul>
<li>
Private Health Insurance</li>
<li>Training &amp; Development</li>
<li>Performance Bonus</li></ul></div>

Hospitality Sales Manager

Independent Food Company

Position Summary The Catering Operations Manager oversees the daily operations of catering services, ensuring exceptional service delivery, operational efficiency, and customer satisfaction. This role requires a balance of leadership, planning, and hands-on management to execute events seamlessly and maintain the company's high standards. Key Responsibilities 1. Operations Management<ul><li>Oversee all catering operations, from planning to execution, ensuring smooth and efficient workflows.</li><li>Manage catering logistics, including menu development, equipment, and staffing requirements.</li><li>Ensure compliance with health and safety regulations, food hygiene standards, and company policies.</li></ul>2. Team Leadership<ul><li>Supervise and manage the catering team, including chefs, servers, and support staff.</li><li>Recruit, train, and develop team members to deliver high-quality service.</li><li>Schedule and assign tasks to ensure adequate staffing for all events.</li></ul>3. Client Relationship Management<ul><li>Serve as the primary point of contact for clients during the planning and execution phases.</li><li>Collaborate with clients to understand their needs, customize menus, and provide tailored solutions.</li><li>Address and resolve client concerns promptly to ensure satisfaction.</li></ul>4. Financial Oversight<ul><li>Develop and manage catering budgets, ensuring profitability for each event.</li><li>Track expenses, negotiate vendor contracts, and optimize cost efficiencies.</li><li>Prepare reports on financial performance, event feedback, and operational metrics.</li></ul>5. Event Coordination<ul><li>Work closely with the sales and event planning teams to align catering services with client expectations.</li><li>Ensure timely delivery and setup of catering services, including food, beverages, and equipment.</li><li>Handle unexpected challenges during events, ensuring minimal disruption to service.</li></ul>6. Continuous Improvement<ul><li>Evaluate operations to identify areas for improvement in efficiency and quality.</li><li>Stay updated on industry trends and incorporate best practices into operations.</li><li>Innovate menus and service offerings to meet evolving client needs.</li></ul> Key Qualifications Education:<ul><li>Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).</li></ul>Experience:<ul><li>5+ years of experience in catering, hospitality, or food service operations, with at least 2 years in a managerial role.</li></ul>Skills:<ul><li>Strong leadership and team management abilities.</li><li>Excellent organizational and multitasking skills.</li><li>Exceptional communication and customer service skills.</li><li>Financial acumen with experience in budgeting and cost management.</li><li>Knowledge of food safety regulations and catering logistics.</li></ul>Personal Attributes:<ul><li>Attention to detail and commitment to quality.</li><li>Problem-solving mindset with the ability to work under pressure.</li><li>Passion for delivering exceptional guest experiences.</li></ul>

Catering Operations Manager

Saudi Entertainment Ventures | SEVEN

<div>
 
 Job title: Restaurant Manager
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Company Overview
 
 
 
 
 
 
 Through its role as an investor, developer, and operator of various Entertainment offerings Kingdom-wide, SEVEN aims to be the leader of an entertainment ecosystem in Saudi Arabia, facilitating the presence of both international &amp; local brands and unlocking the entertainment sector across Saudi Arabia with a mission to become the national entertainment champion.
 
 
 SEVEN seeks to enhance the quality of life of Saudi nationals and residents and meet their recreational expectations and needs with a wide number of entertainment projects that are planned to take place in the next 8 years.
 
 
 
 
 
 
 Role Purpose
 
 
 
 
 
 
 The Restaurant Manager is responsible for supporting the F&amp;B Operations Manager in overseeing the daily operations, guest service, and financial performance of the restaurant. This role involves managing staff, maintaining quality and service standards, and ensuring a positive guest experience. The Restaurant Manager also assists with staff training, scheduling, inventory control, and implementing strategies to achieve operational goals.
 
 
 
 
 
 
 
 
 
 Role Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Oversee day-to-day restaurant operations, ensuring a smooth and efficient service flow.
 </li>
 <li>
 Manage shift schedules, ensure adequate staffing levels, and coordinate tasks to maintain operational efficiency.
 </li>
 <li>
 Assist in recruiting, training, and developing restaurant staff to ensure they possess the skills and knowledge to perform their roles effectively.
 </li>
 <li>
 Support the F&amp;B Operations Manager in tracking and analyzing financial performance, including sales, expenses, and profitability.
 </li>
 <li>
 Assist with inventory control, monitoring stock levels, and managing costs to minimize waste and maximize profitability.
 </li>
 <li>
 Ensure compliance with cash handling, financial reporting, and budgetary guidelines
 </li>
 <li>
 Maintain a welcoming and professional environment for all guests, ensuring they receive high-quality service throughout their visit.
 </li>
 <li>
 Engage with guests to ensure satisfaction, addressing inquiries, concerns, or complaints promptly and professionally.
 </li>
 <li>
 Monitor guest satisfaction levels and implement strategies to improve guest loyalty and retention.
 </li>
 </ul>
 
 
 
 
 
 Role Minimum Qualification
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in hospitality management, Business Administration, or a related field is preferred.
 </li>
 <li>
 Certification in Food Safety or Restaurant Management is a plus.
 </li>
 <li>
 Minimum of 3-5 years of experience in a restaurant or food &amp; beverage management role, with a proven track record of achieving operational and financial goals.
 </li>
 <li>
 Experience in supervising and developing staff, managing restaurant operations, and delivering high-quality guest service.
 </li>
 <li>
 Ability to stand for extended periods, with no visual or auditory impediments.
 </li>
 </ul>
 
 
</div>

Restaurant Manager

Marriott International

<div>Additional Information 
Job Number25197569 
Job CategoryFood and Beverage &amp; Culinary 
LocationRiyadh Marriott Hotel, 8333 King Saud Road, Riyadh, Saudi Arabia, Saudi Arabia, 12622 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
 
JOB SUMMARY 
Plays a significant role in maximizing financial performance and attracting hotel and non-hotel guests by understanding the local market and partnering with the culinary leadership to effectively position the outlet. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. 
CANDIDATE PROFILE 
Education and Experience 
<ul><li>H High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul> 

CORE WORK ACTIVITIES 
Taking an Entrepreneurial Approach to Driving the Restaurant Business
<ul><li>Understands financial opportunities by surveying restaurant demand.</li></ul>
<ul><li>Partners with key individuals in the local community to assess opportunities.</li></ul>
<ul><li>Identifies and analyzes competitors.</li></ul>
<ul><li>Controls purchases and inventory by negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, and taking corrective action.</li></ul>
<ul><li>Applies sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues.</li></ul> 
Leading Significant Marketing/Public Relations/Media Activities
<ul><li>Oversees the restaurant marketing plan in partnership with the either the Hotel General Manager/ Manager or Director of Operations and Hotel/Brand Marketing teams including Destination Restaurant Chef, if applicable.</li></ul>
<ul><li>Supports on-site/off-site public relations opportunities to promote the restaurant.</li></ul>
<ul><li>Creates and executes against the restaurant-related social media posts and public event communications, monitors social media activity, responds to comments, analyzes posts/trends, and corrects deficiencies.</li></ul>
<ul><li>Serves as the primary point of contact for restaurant events.</li></ul>
<ul><li>Participates in local networking activities, which are often off-property, in support of the restaurant.</li></ul> 
Managing Day-to-Day Restaurant Operations
<ul><li>Supervises and manages employees.</li></ul>
<ul><li>Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</li></ul>
<ul><li>Conducts daily &quot;taste panels&quot; to educate, drive sales and create sales goals.</li></ul>
<ul><li>Monitors appropriateness of ambiance/atmosphere (e.g., lighting, music, table-top, etc.) restaurant concept, positioning, time of day, etc.</li></ul>
<ul><li>Monitors compliance with all applicable laws and regulations.</li></ul>
<ul><li>Monitors adherence to liquor control policies and procedures.</li></ul>
<ul><li>Maintains and monitors all collateral, menus and guest touch points such that all are pristine and free of tears, stains and noticeable wear and tear.</li></ul>
<ul><li>Monitors alcohol beverage service for compliance with local laws.</li></ul>
<ul><li>Monitors compliance with all food &amp; beverage policies, standards and procedures, including food handling and sanitation standards.</li></ul>
<ul><li>Assists servers and hosts on the floor during meal periods and high demand times.</li></ul>
<ul><li>Advocates sound financial/business decision making.</li></ul>
<ul><li>Manages day-to-day operations so that customer expectations of quality and standards are meet on a daily basis.</li></ul>
<ul><li>Recognizes good quality products and presentations.</li></ul>
<ul><li>Supervises daily shift operations in absence of Assistant Restaurant Manager.</li></ul>
<ul><li>Oversees the financial aspects of the department including purchasing and payment of invoices.</li></ul> 
Fostering an Environment that Creates Exciting and Memorable Guest Experiences
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Acts as the guest service role model for the restaurants..</li></ul>
<ul><li>Addresses guest problems and complaints.</li></ul>
<ul><li>Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</li></ul>
<ul><li>Verifies corrective action is taken to continuously improve service results.</li></ul>
<ul><li>Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</li></ul>
<ul><li>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li></ul> 
Managing and Conducting Human Resource and Talent Management Activities
<ul><li>Actively participates in the hiring process to identify the right talent to support the outlet's concept.</li></ul>
<ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li></ul>
<ul><li>Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</li></ul>
<ul><li>Facilitates the fair and equal treatment of employees.</li></ul>
<ul><li>Strives to improve employee retention.</li></ul>
<ul><li>Monitors employee attendance of on-going training to understand guest expectations.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &quot;open door&quot; policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Encourages recognition of employees across areas of responsibility.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and encourages employees do the same within the team.</li></ul>
<ul><li>Establishes guidelines so employees understand expectations and the work.</li></ul>
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others.</li></ul>
<ul><li>Demonstrates honesty/integrity and models appropriate behaviors by leading by example and serving as a role model.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish own work.</li></ul>
<ul><li>Monitors and maintains the productivity level of employees.</li></ul>
<ul><li>Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</li></ul>
<ul><li>Manages staffing levels to meet guest service standards, operational needs, guest service, and financial objectives.</li></ul>
<ul><li>Provides work-related training, supervising, follow-up and hands-on management.</li></ul> 
Additional Responsibilities
<ul><li>Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry, attending educational workshops, reviewing professional publications, establishing personal networks, and/or benchmarking state-of-the-art practices.</li></ul>
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluates results to choose the best solution and solve problems.</li></ul> 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Restaurant General Manager

<div>Additional Information 
Job Number25202917 
Job CategoryFood and Beverage &amp; Culinary 
LocationRiyadh Marriott Hotel, 8333 King Saud Road, Riyadh, Saudi Arabia, Saudi Arabia, 12622 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Developing and Maintaining Budgets
<ul><li>Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.</li></ul>
<ul><li>Maintains a positive cost management index for kitchen and restaurant operations.</li></ul>
<ul><li>Utilizes budgets to understand financial objectives.</li></ul> 
Leading Food and Beverage Team
<ul><li>Manages the Food and Beverage departments (not catering sales).</li></ul>
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Oversees all culinary, restaurant, beverage and room service operations.</li></ul>
<ul><li>Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.</li></ul>
<ul><li>Provides excellent customer service to all employees.</li></ul>
<ul><li>Responds quickly and proactively to employee's concerns.</li></ul>
<ul><li>Provides a learning atmosphere with a focus on continuous improvement.</li></ul>
<ul><li>Provides proactive coaching and counseling to team members.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Monitors and maintains the productivity level of employees.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish work.</li></ul>
<ul><li>Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</li></ul>
<ul><li>Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides excellent customer service.</li></ul>
<ul><li>Responds quickly and proactively to guest's concerns.</li></ul>
<ul><li>Understands the brand's service culture.</li></ul>
<ul><li>Drives alignment of all employees, team leaders and managers to the brand's service culture.</li></ul>
<ul><li>Sets service expectations for all guests internally and externally.</li></ul>
<ul><li>Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.</li></ul>
<ul><li>Verifies all banquet functions are up to standard and exceed guest's expectations.</li></ul>
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.</li></ul> 
Managing and Conducting Human Resource Activities
<ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li></ul>
<ul><li>Conducts performance reviews in a timely manner.</li></ul>
<ul><li>Promotes both Guarantee of Fair Treatment and Open Door policies.</li></ul>
<ul><li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li></ul>
<ul><li>Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</li></ul>
<ul><li>Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.</li></ul> 
Additional Responsibilities
<ul><li>Complies with all corporate accounting procedures.</li></ul>
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluates results to choose the best solution and solve problems.</li></ul>
<ul><li>Drives effective departmental communication and information systems through logs, department meetings and property meetings.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Food & Beverage Manager

Easy Bakery

Key Responsibilities:<ul><li>Supervise daily restaurant operations to ensure smooth workflow.</li><li>Lead, train, and motivate the restaurant team.</li><li>Monitor staff performance and schedule shifts effectively.</li><li>Ensure excellent customer service and handle customer complaints professionally.</li><li>Achieve sales targets and control operational costs.</li><li>Maintain food safety, hygiene, and quality standards.</li><li>Ensure compliance with company policies and operational procedures.</li><li>Manage inventory, place orders, and track stock levels.</li><li>Prepare daily and weekly reports for upper management.</li></ul>Qualifications &amp; Skills:<ul><li>Previous experience in restaurant or hospitality management.</li><li>Strong leadership and team-management skills.</li><li>Excellent communication and customer-service skills.</li><li>Ability to work under pressure and solve operational issues.</li><li>Good understanding of restaurant operations, food safety, and quality control.</li><li>Basic knowledge of sales reports and inventory management.</li></ul>Job Type: Full-time

Branch Manager

Accor

<div><div>Company Description</div> 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
Sofitel Riyadh Hotel &amp; Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth 
The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.<div> 
Job Description</div> 
To lead and oversee the daily operations of the Lobby Lounge, ensuring the highest level of personalized service, product excellence, and brand representation. The role focuses on creating exceptional guest experiences, driving revenue through strategic initiatives.
KEY ROLES &amp; RESPONSIBILITIES
Operational Excellence<ul><li>
Oversee and coordinate all Lobby Lounge operations to ensure smooth, efficient, and refined service delivery.</li><li>
Ensure ambience, presentation, and service consistently reflect the brand&rsquo;s luxury standards.</li><li>
Conduct regular inspections of service areas to ensure hygiene, cleanliness, and setup excellence.</li><li>
Implement and monitor SOPs in line with corporate and local F&amp;B standards.</li></ul>
Guest Experience<ul><li>
Lead by example in providing gracious, attentive, and intuitive service.</li><li>
Handle guest feedback promptly, ensuring effective service recovery and reinforcing guest loyalty.</li><li>
Maintain and update a database of guest preferences to support personalized experiences and repeat visits.</li></ul>
Team Leadership &amp; Development<ul><li>
Demonstrate superior product knowledge across all menu items, including afternoon tea, beverages, and seasonal offerings.</li><li>
Recruit, train, and develop a high-performing team that embodies the hotel&rsquo;s service philosophy.</li><li>
 Conduct daily briefings, performance evaluations, and ongoing training focused on guest engagement, product knowledge, and upselling.</li><li>
Foster creativity and initiative among team members to enhance guest experiences.</li><li>
Ensure professional grooming and behavior in line with brand standards.</li></ul>
Financial Performance<ul><li>
Manage outlet financial performance through cost control, inventory management, and revenue optimization.</li><li>
Collaborate with F&amp;B Management and Finance to review budgets, forecasts, and profit margins.</li><li>
Monitor sales trends, identify opportunities, and implement strategies to maximize profitability.</li></ul>
Collaboration &amp; Compliance<ul><li>
Liaise effectively with Kitchen, Engineering, Housekeeping, and Stewarding teams to ensure seamless operations.</li><li>
Ensure full compliance with HACCP, Municipality, and hotel sustainability, health, and safety standards.</li><li>
Oversee daily opening and closing procedures, cash handling, and reporting accuracy.</li></ul>
PERSONAL ATTRIBUTES<ul><li>
Strong sense of ownership and attention to detail, reflecting a five-star service culture.</li><li>
Exceptional communication and interpersonal skills.</li><li>
Sophisticated presentation and grooming reflective of a luxury environment.</li><li>
Strong leadership and people management abilities.</li><li>
Creative mindset with a passion for hospitality and guest engagement.</li><li>
Culturally aware and capable of managing a diverse, multicultural team.</li><li>
Excellent problem-solving and decision-making skills.</li></ul><div> 
Qualifications</div> 
<ul><li>
Advanced knowledge of luxury service standards (e.g., LQA) preferred.</li><li>
Degree or Diploma in Hospitality Management or equivalent.</li><li>
Fluent in English; additional languages are an asset.</li><li>
Minimum 3&ndash;5 years of F&amp;B management experience in a luxury hotel or upscale restaurant environment.</li><li>
Proven success in managing high-volume operations with a focus on afternoon tea, lounge, or all-day dining concepts.</li><li>
Demonstrated track record in guest satisfaction and team development.</li></ul></div>

Lobby Lounge Manager

Explore 799+ Hospitality manager in Riyadh this January. Find roles across top companies and apply now to boost your career.