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assistant operations manager Jobs in Riyadh

assistant operations manager

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hospitality manager

Trinity Hospitality

<div>
 
 
 Company Description
 
 
 
 Trinity Hospitality is a boutique consulting firm specializing in the conceptual development of hotels and restaurants, with over 20 years of experience in the Saudi market. We are currently working on a unique women only hotel, and looking for all Saudi Women management team
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role for a Hotel Operation Manager based in Riyadh, Saudi Arabia. The Hotel Operation Manager will be responsible for overseeing daily operations, ensuring customer satisfaction, and managing staff training. The role also involves implementing effective operational strategies, maintaining high standards of customer service, and communicating with both staff and guests to facilitate smooth hotel operations.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Strong skills in Operations Management and Customer Satisfaction
 </li>
 <li>
 Excellent Communication and Customer Service skills
 </li>
 <li>
 Experience in staff Training and development
 </li>
 <li>
 Ability to work on-site in Riyadh, Saudi Arabia
 </li>
 <li>
 Bachelor's degree in Hospitality Management or related field
 </li>
 <li>
 Proven experience in a managerial role within the hospitality industry
 </li>
 </ul>
</div>

Hotel Operation Manager

Coco Riki

<div><div><div><div>We&rsquo;re Hiring &ndash; Operations Manager (Iranian Restaurant | Riyadh, KSA)
 
We are looking for an experienced Operations Manager to join our team and oversee the daily operations of our Iranian restaurant in Riyadh.
 
Requirements:
 
Proven experience in restaurant or hospitality management.
 
Strong leadership and organisational skills.
 
Fluency in the Iranian (Persian) language is a must
 
Ability to manage staff, ensure high service standards, and drive operational excellence
 Location: Riyadh, Saudi Arabia
 
If you are passionate about hospitality and ready to take on this exciting role, please send us your CV via email or direct message.
 
farahmasri.97hrm@gmail.com
</div></div></div><div></div><div><div><h4 class="jobSectionHeader">Company Profile</h4></div></div></div><div></div>

Operations Manager (Iranian Restaurant)

Hilton

<div>Restaurant Manager
A Restaurant Manager is responsible for managing restaurant operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. 
 
 
What will I be doing? 
As a Restaurant Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and Member experience. A Restaurant Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Manage Restaurant operations</li>
<li>Maintain exceptional levels of customer service</li>
<li>Recruit, manage, train and develop the Restaurant team</li>
<li>Manage guest queries in a timely and efficient manner</li>
<li>Work within budgeted guidelines in relation to Food and Payroll</li>
<li>Drive sales to maximize budgeted revenue</li>
<li>Develop menus with other members of Food and Beverage team</li>
<li>Accountable for monthly stock takes</li>
<li>Incentivise team members to maximize sales and revenue</li>
<li>Set departmental targets and objectives, work schedules, budgets, and policies and procedures</li>
<li>Evaluate guest satisfaction levels with a focus on continuous improvement</li>
<li>Ensure communication meetings are conducted and post-meeting minutes generated</li>
<li>Be environmentally aware</li>
<li>Assist other departments wherever necessary and maintain good working relationships</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li></ul>
What are we looking for? 
A Restaurant Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Management and/or supervisory Food and Beverage experience</li><li>
Able to meet financial targets</li><li>
Ability to comply with all Food and Beverage brand standards
</li><li>Willingness to develop team members and self</li><li>
Flexibility to respond to a range of different work situations</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Degree in relevant area</li><li>
Passion for delivering exceptional levels of guest service</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Restaurant Manager

Empowering Energy

Job Title: Operations Manager &ndash; Coffee ShopLocation: Riyadh, KSACompany: Blumen Caf&eacute;About Us: Blumen Caf&eacute; is a specialty caf&eacute; in Riyadh, known for our premium coffee and delightful sweets. We are looking for a professional and experienced Operations Manager to oversee our daily operations, ensure excellent customer service, and support our continued growth.Key Responsibilities:<ul><li>Supervise and manage daily caf&eacute; operations and staff.</li><li>Recruit, train, and motivate employees.</li><li>Ensure top-quality customer service and satisfaction.</li><li>Manage stock, supplies, and vendor relations.</li><li>Monitor costs, sales, and profitability.</li><li>Enforce health, safety, and hygiene standards.</li><li>Develop strategies to enhance efficiency and sales growth.</li></ul>Requirements:<ul><li>Previous experience in a similar role within a coffee shop, caf&eacute;, or hospitality industry is required.</li><li>Strong leadership, organizational, and problem-solving skills.</li><li>Excellent communication skills in both Arabic and English.</li><li>Ability to work in a fast-paced environment.</li><li>Must be based in Riyadh, KSA.</li></ul>Benefits:<ul><li>Competitive salary package.</li><li>Growth and career development opportunities.</li><li>Staff discounts and performance incentives.</li></ul>To apply, please send your CV to: mehmood@empoweringeng.comJob Type: Full-time

Operations Manager – Coffee Shop

IHG Hotels & Resorts

<div>
 We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG&reg;, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality.
 
 
 We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way.With over 370,000 colleagues in nearly 100 countries sharing our values, there&rsquo;s countless opportunities at your fingertips.
 
 
 We&rsquo;re growing; grow with us.
 
 
 Exceptional design meets contemporary comfort at voco&reg; Riyadh . We&rsquo;re on King Fahad Road at the heart of the city&rsquo;s booming business district. Only 30 minutes from King Khalid International Airport . Opposite the Ministry of Interior, and steps away from other government offices.
 
 
 
 People
 
 
 
 <ul>
 <li>
 Direct daily activities, plan and assign work ensuring you always have the right staffing numbers
 </li>
 <li>
 Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance
 </li>
 <li>
 Educate and train all team members in compliance with federal, state and local laws and safety regulations. Ensure staff are properly trained and have the tools and equipment to carry out job duties
 </li>
 <li>
 May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods
 
 
 </li>
 </ul>
 
 Guest Experience
 
 
 
 <ul>
 <li>
 Make sure the quality of housekeeping and laundry services is always superb - we have standards - but it&rsquo;s down to you to make rooms special and memorable for guests
 </li>
 <li>
 Schedule routine inspections of all guest rooms and public areas to ensure furnishings, rooms, equipment, linens, public restrooms, lobby, etc. are clean and in good repair to meet guest satisfaction
 </li>
 <li>
 Carry out special requests from guests, VIPs, repeat visitors and club members
 </li>
 <li>
 Help guests with their questions and complaints to achieve complete guest satisfaction
 </li>
 <li>
 Look smart - wear your uniform with pride
 
 
 </li>
 </ul>
 
 Responsible Business
 
 
 
 <ul>
 <li>
 Maintain and order supplies and equipment whilst minimising waste and maintaining &ldquo;green&rdquo; initiatives (example: container recycling, and cleaning agents)
 </li>
 <li>
 Reunite items with owners - and log any lost and found property
 </li>
 <li>
 Perform other duties as assigned. May also serve as manager on duty
 
 
 </li>
 </ul>
 
 Financial
 
 
 
 <ul>
 <li>
 Help prepare and monitor the hotel&rsquo;s annual budget with a focus on increasing profitability
 </li>
 <li>
 Maintain proper inventory levels managing cost per room for supplies and labour Carry out the special requests from guests, VIPs, repeat visitors and club members
 
 
 </li>
 </ul>
 What We need from you:
 
 
 <ul>
 <li>
 Excellent communication and strong interpersonal strong skills
 </li>
 <li>
 Business language and tools acumen
 </li>
 <li>
 Bachelor's Degree/higher education qualification/equivalent in hospitality or related field
 </li>
 <li>
 3+ years total experience in a catering setting or related field
 </li>
 <li>
 Direct supervisory experience over a sales/catering team, or an equivalent combination of education and work experience
 </li>
 <li>
 Must speak local language(s)
 </li>
 <li>
 Position may have additional qualifications per brand standard
 
 
 </li>
 </ul>
 In return for your hard work, you can look forward to a competitive salary and benefits package &ndash; including duty meals and discounted hotel accommodation worldwide. What's more, because your career will be as unique as you are, we'll give you all the tailored support you need to make a great start, be involved and grow.
 
 
 And because the voco Hotels &amp; Resorts brand belongs to the IHG&reg; family of brands, you'll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 5000 hotels in over 100 countries around the world.
 
 
 So whoever you are, whatever you love doing, bring your passion to voco and IHG and we'll make sure you'll have room to be yourself. Find out more about joining us today by going to careers.ihg.com.
 
 
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
</div>

Housekeeping Manager - voco® Riyadh

Marriott International

<div>Additional Information 
Job Number25162155 
Job CategoryFood and Beverage &amp; Culinary 
LocationJW Marriott Hotel Riyadh, King Fahad Road, Riyadh, Saudi Arabia, Saudi Arabia, 13315 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Managing Day-to-Day Operations
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</li></ul>
<ul><li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul> 
Leading Food and Beverage Team
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Ensures and maintains the productivity level of employees.</li></ul>
<ul><li>Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</li></ul>
<ul><li>Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</li></ul>
<ul><li>Ensures compliance with all applicable laws and regulations.</li></ul>
<ul><li>Ensures compliance with food handling and sanitation standards.</li></ul>
<ul><li>Ensures staff understands local, state and Federal liquor laws.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul>
<ul><li>Establishes guidelines so employees understand expectations and parameters.</li></ul>
<ul><li>Monitors alcohol beverage service in compliance with local laws.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</li></ul>
<ul><li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</li></ul>
<ul><li>Handles guest problems and complaints.</li></ul>
<ul><li>Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</li></ul>
<ul><li>Ensures corrective action is taken to continuously improve service results.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li></ul>
<ul><li>Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</li></ul> 
Managing and Conducting Human Resource Activities
<ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li></ul>
<ul><li>Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</li></ul>
<ul><li>Ensures employees are treated fairly and equitably. Strives to improve employee retention.</li></ul>
<ul><li>Ensures employees receive on-going training to understand guest expectations.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &quot;open door&quot; policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Ensures recognition is taking place across areas of responsibility.</li></ul> 
Additional Responsibilities
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Assists servers and hosts on the floor during meal periods and high demand times.</li></ul>
<ul><li>Recognizes good quality products and presentations.</li></ul>
<ul><li>Supervises daily shift operations in absence of Assistant Restaurant Manager.</li></ul>
<ul><li>Oversees the financial aspects of the department including purchasing and payment of invoices.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Club Lounge Manager

Accor

We are seeking a highly competent and experienced F&amp;B Manager to assume a critical role within our organization in Riyadh, Saudi Arabia. The successful candidate will be responsible for overseeing all aspects of our food and beverage operations, ensuring the highest standards of customer service and operational excellence.<ul><li>Oversee and manage all aspects of daily F&amp;B operations, ensuring strict adherence to operational standards, procedures, and brand guidelines</li><li>Develop and implement strategic initiatives to maximize revenue and profitability while maintaining unwavering quality standards</li><li>Formulate and manage department budgets with precision, including accurate revenue forecasting, labor cost control, and efficient inventory management</li><li>Strategically plan and optimize staff schedules to meet operational demands and exceed guest expectations</li><li>Provide authoritative leadership, comprehensive training, and motivation to F&amp;B team members to ensure the delivery of exceptional customer service</li><li>Enforce rigorous compliance with health, safety, food handling, and hygiene regulations</li><li>Address guest feedback with utmost professionalism and implement necessary improvements in a timely manner</li><li>Conduct thorough daily team briefings, meticulously reviewing occupancy forecasts, reservations, and special requests</li><li>Collaborate closely with the culinary team to develop innovative and market-appropriate menus and promotional offerings</li><li>Ensure proper care, security, and maintenance of F&amp;B equipment and facilities to maintain optimal operational conditions</li><li>Continuously monitor and enhance the quality of food presentation, service standards, and overall guest experience</li><li>Facilitate seamless interdepartmental coordination to ensure optimal operations and guest satisfaction</li><li>Maintain a comprehensive understanding of local cuisine trends and cultural preferences to effectively tailor offerings to the Riyadh market</li></ul>Qualifications<ul><li>Mandatory minimum of 2 years of experience in a comparable F&amp;B management position</li><li>Bachelor's degree in Hospitality Management or related field (strongly preferred)</li><li>Demonstrated exceptional leadership abilities and capacity to motivate teams effectively</li><li>Comprehensive knowledge of food and beverage operations, with particular emphasis on inventory management and cost control</li><li>Superior communication and interpersonal skills, essential for interacting with staff and guests</li><li>Proven ability to perform efficiently under high-pressure conditions in a fast-paced environment</li><li>Meticulous attention to detail and unwavering commitment to upholding stringent quality standards</li><li>Advanced proficiency in budgeting, forecasting, and financial management</li><li>Substantial experience in menu planning and development</li><li>In-depth understanding of and strict adherence to food safety regulations and hygiene standards</li><li>Exceptional problem-solving capabilities and sound decision-making skills</li><li>Demonstrated proficiency in utilizing restaurant management software and POS systems</li><li>Willingness and ability to work flexible schedules, including evenings, weekends, and holidays as required by business needs</li><li>Familiarity with local cuisine and cultural preferences in Riyadh, Saudi Arabia (highly desirable)</li></ul>Job Type: Full-time

F&B Manager

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