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assistant guest experience manager Jobs in Istanbul

assistant guest experience manager

f&b service expert

guest arrival expert

hotel cleanliness expert

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25162951<br>
<b>Job Category</b>Housekeeping &amp; Laundry<br>
<b>Location</b>Delta Hotels Istanbul West, Fatih Caddesi, Dereboyu Sokak No 2A, Istanbul, T&uuml;rkiye, T&uuml;rkiye, 34303<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<div><p><br>
</p><div>
</div><i>Marriott International olarak, kap&#305;s&#305; herkese a&ccedil;&#305;k ve f&#305;rsata eri&#351;im imk&acirc;n&#305; sunan bir e&#351;it f&#305;rsat i&#351;vereni olmaya kararl&#305;y&#305;z. &Ccedil;al&#305;&#351;ma arkada&#351;lar&#305;m&#305;z&#305;n, &ouml;zg&uuml;n arka planlar&#305;na de&#287;er verilen ve ge&ccedil;mi&#351;leriyle birlikte kabul g&ouml;rd&uuml;kleri bir i&#351; ortam&#305;n&#305; etkin bir &#351;ekilde te&#351;vik ediyoruz. En g&uuml;&ccedil;l&uuml; yan&#305;m&#305;z, &ccedil;al&#305;&#351;ma arkada&#351;lar&#305;m&#305;z&#305;n beraberlerinde getirdikleri zengin k&uuml;lt&uuml;r, yetenek ve deneyimlerdir. Ki&#351;inin engellilik durumuna, askerlik durumuna veya y&uuml;r&uuml;rl&uuml;kteki yasalarla korunan di&#287;er durumlara dayal&#305; ayr&#305;mc&#305;l&#305;k da d&acirc;hil olmak &uuml;zere, her t&uuml;rl&uuml; ayr&#305;mc&#305;l&#305;&#287;a kar&#351;&#305;y&#305;z.</i>
<p></p><p>Delta Hotels, g&uuml;n&uuml;m&uuml;z&uuml;n s&#305;k seyahat eden insanlar&#305;n&#305;n temel ihtiya&ccedil;lar&#305; d&uuml;&#351;&uuml;n&uuml;lerek &ouml;zenle tasarlanm&#305;&#351; kusursuz bir seyahat deneyimi sunar. Misafirlerin &ouml;nemli gereksinimlerini kusursuz bir &#351;ekilde kar&#351;&#305;l&#305;yoruz ve onlara ihtiya&ccedil; duymad&#305;klar&#305; &#351;eyleri sunmamak i&ccedil;in s&#305;k&#305; &ccedil;al&#305;&#351;&#305;yoruz. Delta Hotels by Marriott'ta her zaman samimi, ak&#305;lc&#305; oldu&#287;umuz ve kontrol&uuml; elde tuttu&#287;umuz i&ccedil;in misafirlerimiz en &ouml;nemli &#351;eylere odaklanabiliyor. Kanada, Birle&#351;ik Krall&#305;k ve Amerika Birle&#351;ik Devletleri'ndeki g&uuml;&ccedil;l&uuml; varl&#305;&#287;&#305;yla Delta Hotels by Marriott, t&uuml;m d&uuml;nya pazarlar&#305;nda h&#305;zla b&uuml;y&uuml;meye devam ediyor. Amaca uygun hizmet sunmaktan ve &ouml;nemli detaylara odaklanmaktan keyif al&#305;yorsan&#305;z, sizi Delta Hotels by Marriott'taki i&#351; f&#305;rsatlar&#305;na g&ouml;z atmaya davet ediyoruz. Delta Hotels'e kat&#305;larak, Marriott International &ccedil;at&#305;s&#305; alt&#305;ndaki bir markalar portf&ouml;y&uuml;n&uuml;n par&ccedil;as&#305; olursunuz. &#304;&#351;inizi en iyi &#351;ekilde yapabilece&#287;iniz yeri <b>tercih edin</b>, amac&#305;n&#305;z&#305; ger&ccedil;ekle&#351;tirmeye <b>ba&#351;lay&#305;n</b>, m&uuml;kemmel bir k&uuml;resel ekibin &uuml;yesi <b>olun</b> ve hayallerinize ula&#351;may&#305; <b>ba&#351;ar&#305;n</b>.</p></div></div>

Hotel Cleanliness Expert

HSH Group (owner and operator of The Peninsula Hotels)

<div><div>Set along the dazzling Bosphorus waterfront in the historic district of Karak&ouml;y, The Peninsula Istanbul provides a showcase for both vibrant Turkish culture and superlative hospitality within Galataport, a new waterfront revitalisation project. The hotel is comprised of four exquisite buildings &ndash; three of them historic and beautifully restored &ndash; and welcomes guests arriving by land or sea.</div><br>
<div></div>
<ul>
<li><div>An exceptional opportunity to join our high-profile hotel in Istanbul.</div>
</li>
<li><div>The Peninsula Hotels espouses luxury service, dedication to our customers, and commitment to our employees.</div>
</li>
<li><div>Be a part of the highly experienced team.</div></li></ul><br>
<div>
</div><div><b>Key Accountabilities</b></div><br>
<div></div>
<ul>
<li><div>Assisting the Chef De Partie with all aspects of the day-to-day operation of this busy kitchen.</div>
</li>
<li><div>Produce all food required for the assigned section at the highest standard.</div>
</li>
<li><div>Makes sure mise-en-place is completed before serving.</div>
</li>
<li><div>Checks the cleanliness and tidiness of stations before, during and after work.</div>
</li>
<li><div>Required to ensure the cleanliness and maintenance, (including health and safety / HACCP compliance) of all kitchen equipment, ensuring that produce mise en place is done for services and products are of high quality.</div></li><br>
</ul>
<div><br>
<b>General requirements</b></div><br>
<ul>
<li><div>Extensive knowledge of food and ingredients with a high level of creativity.</div>
</li>
<li><div>Experience of 2 years within a high volume hotel or restaurant kitchen brigade is essential and preferred.</div>
</li>
<li><div>Some level of culinary certifications/qualifications.</div></li></ul><br>
<div>
</div><div>We would be delighted to receive your CV and will liaise directly with suitable applicants.</div></div><div></div>

Demi Chef de Partie Pastry

<div><div>Set along the dazzling Bosphorus waterfront in the historic district of Karak&ouml;y, The Peninsula Istanbul provides a showcase for both vibrant Turkish culture and superlative hospitality within Galataport, a new waterfront revitalisation project. The hotel is comprised of four exquisite buildings &ndash; three of them historic and beautifully restored &ndash; and welcomes guests arriving by land or sea.</div><br>
<div></div>
<ul>
<li>An exceptional opportunity to join our high-profile hotel in Istanbul.</li>
<li>The Peninsula Hotels espouses luxury service, dedication to our customers, and commitment to our employees.</li>
<li>Be a part of the highly experienced team.</li></ul><br>
<div></div>
<div><b>
Key accountabilities</b></div><br>
<div></div>
<ul>
<li>To follow outlet specific service standards.</li>
<li>To take ownership over the Demi and Commis chefs during the absence of the Staff Restaurant Sous Chef.</li>
<li>Ensure smooth operations of the sections appointed.</li>
<li>Have complete understanding of all food and beverage items, including ingredients, methods of preparation and proper service.</li>
<li>Ensure mise-en-place is completed prior to service.</li>
<li>Controlling the cleanliness and tidiness of stations before, during and after operation.</li>
<li>Always controlling the cleanliness of the kitchen areas.</li></ul><br>
<div></div>
<div><b>
General requirements</b></div><br>
<div></div>
<ul>
<li>General knowledge of food technique.</li>
<li>Familiar with kitchen equipment.</li>
<li>Good hands-on approach.</li>
<li>Minimum 3 years&rsquo; experience in a Food &amp; Beverage outlet with similar standards and expectations (Hotel based or Standalone).</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Detail oriented with the ability to guide and train the team.</li></ul><div><br>
</div><div>We would be delighted to receive your CV and will liaise directly with suitable applicants.</div></div><div></div>

Chef de Partie - Staff Dining

<div><div>Set along the dazzling Bosphorus waterfront in the historic district of Karak&ouml;y, The Peninsula Istanbul provides a showcase for both vibrant Turkish culture and superlative hospitality within Galataport, a new waterfront revitalisation project. The hotel is comprised of four exquisite buildings &ndash; three of them historic and beautifully restored &ndash; and welcomes guests arriving by land or sea.</div><br>
<div></div>
<ul>
<li><div>An exceptional opportunity to join our high-profile hotel in Istanbul.</div>
</li>
<li><div>The Peninsula Hotels espouses luxury service, dedication to our customers, and commitment to our employees.</div>
</li>
<li><div>Be a part of the highly experienced team.</div></li></ul><br>
<div>
</div><div><b>Key Accountabilities</b></div><br>
<div></div>
<ul>
<li><div>Ensure the immaculate upkeep and the resulting favourable first impression in Public Areas and toilets.</div>
</li>
<li><div>Makes routine checks of all hotel public areas, including front entrance to ensure the cleanliness and neatness at all times.</div>
</li>
<li><div>Provides discreet and courteous service in designated area and offers help to guests if necessary.</div>
</li>
<li><div>Responsible for the proper upkeep of supply baskets, supply cabinets and store rooms.</div>
</li>
<li><div>Informs Public Area Supervisor of any reoccurring problems, missing ,broken ,stained or burnt items in the public areas, corridors and back landings.</div>
</li>
<li><div>Ensure efficient operation of the Housekeeping department.</div>
</li>
<li><div>Forwards any lost and found items to Housekeeping office.</div></li></ul><br>
<div>
</div><div><b>General requirements</b></div><br>
<div></div>
<ul>
<li><div>Minimum 2-3 years&rsquo; experience in a similar role in a Luxury Hotel environment with similar standards and expectations.</div>
</li>
<li><div>Knowledge of using cleaning tools, chemicals, machinery and the ability to provide friendly services to guests.</div>
</li>
<li><div>Must be able to work in a fast paced and customer service-oriented environment; to perform under pressure and meet deadlines in a timely manner.</div>
</li>
<li><div>Must be able to work as part of a team as well as to complete assignments independently, to take instructions from supervisors, and to exercise proper problem-solving skills.</div>
</li>
<li><div>Innovative and a natural organiser, highly detailed and able to engage with guests.</div>
</li>
<li><div>Turkish communication proficiency, and English as a secondary language is preferred.</div></li></ul><br>
<div>
</div><div>We would be delighted to receive your CV and will liaise directly with suitable applicants.</div></div><div></div>

Public Area Attendant

Hilton

<div><p>Doorman</p><p>
A Doorman maintains frequent contact with Guests by welcoming them on arrival, assisting with departures, parking Guests' cars as required, overseeing delivery and safe keeping of luggage, and providing others services for all Guests.</p><p>
</p><p><b>What will I be doing?</b></p><p>
As a Doorman, you serve as a key connection point between Guests and the hotel as well as other hotel departments. A Doorman with the hotel property influences the Guest's first impression, and therefore, must ensure to always offer a professional and welcoming disposition. Specifically, the Doorman will perform the following tasks at the highest level of service:</p><ul><li>
Comply with Company brand standards at all times</li><li>
Welcome guests on arrival and assist with their luggage</li><li>
Maintain frequent contact with regular Guests and visitors</li><li>
Park Guests' cars on the hotel premises, as required</li><li>
Provide a driving service to Guests, as required</li><li>
Ensure cleanliness and safety of all hotel vehicles</li><li>
Keep up to date on all hotel services as well as VIPs and special events</li><li>
Be knowledgeable on external locations, attractions, and landmarks in the vicinity</li><li>
Project a professional manner with an emphasis on hospitality and guest service</li></ul><p><b>
What are we looking for?</b></p><p>
A Doorman serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><ul><li>
Previous experience working within the hotel, leisure, and/or retail sector</li><li>
A valid driver's license with no outstanding driving restrictions or infringements</li><li>
Meticulous personal presentation and strong communication skills</li><li>
Strong good communication skills</li><li>
Calm, courteous, and discreet demeanor</li><li>
A good knowledge of the area and the country in general, preferred</li><li>
A passion for working on team as well as autonomously</li></ul><p>
</p><p><b>What&rsquo;s in it for me?</b></p><ul><li>
Career and development opportunities in Hilton Hotels Worldwide</li><li>
Competitive Salary &amp; Wages</li><li>
Private Health Insurance (After 6 Months of Your Service)</li><li>
&ldquo;Go Hilton&rdquo; - discounted room rates in Hilton Hotels Worldwide for yourself and your family members &amp; friends</li><li>
Complimentary Dry Cleaning for Business Attire</li><li>
Monthly Transportation Fee</li><li>
Extended nursing hours of 1,5 hours until the baby reaches to 18 months (for newly born mothers)</li><li>
14 days paid paternity leave</li><li>
Opportunity to make a positive impact on environment and community with Travel with Purpose program</li></ul><p><b>
What will it be like to work for Hilton?</b></p><p>
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div><p></p>

Doorman

Accor

<div><b>Company Description</b><p><br>
&quot;Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot;</p><b><br>
Job Description</b><br>
<ul><li>
Lead and manage the housekeeping team to ensure efficient operations.</li><li>
Develop and implement housekeeping policies and procedures.</li><li>
Ensure high standards of cleanliness and guest satisfaction are maintained.</li><li>
Coordinate with other departments to ensure seamless service delivery.</li><li>
Manage inventory and order supplies as needed.</li><li>
Conduct regular inspections to ensure compliance with health and safety standards.</li><li>
Train and mentor housekeeping staff to enhance their skills and performance.</li><li>
Handle guest complaints and resolve issues promptly and effectively.</li><li>
Oversee the maintenance and repair of housekeeping equipment.</li><li>
Ensure compliance with company policies and procedures.</li><li>
Utilize skills in Housekeeping, Housekeeping Manager, and Kat Hizmetleri M&uuml;d&uuml;r&uuml; to enhance service quality.</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Bachelor's degree in Administration of Tourism and Hotel or related fields.</li><li>
Minimum of 3 years and a maximum of 5 years of experience in an Executive Housekeeper position.</li><li>
Proficiency in English (Good).</li><li>
Experience in the Tourism / Hospitality sector is preferred.</li><li>
Strong leadership and team management skills.</li><li>
Excellent organizational and time management abilities.</li><li>
Ability to maintain high standards of cleanliness and guest satisfaction.</li><li>
Strong communication and interpersonal skills.</li><li>
Ability to work on-site.</li></ul><br>
<b>
Additional Information</b><p><br>
A team player<br>
Add diplomas/certifications required if needed. Your team and working environment:<br>
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>
<br>
Our commitment to Diversity &amp; Inclusion:<br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></div>

Housekeeping Manager

<div><div>Set along the dazzling Bosphorus waterfront in the historic district of Karak&ouml;y, The Peninsula Istanbul provides a showcase for both vibrant Turkish culture and superlative hospitality within Galataport, a new waterfront revitalisation project. The hotel is comprised of four exquisite buildings &ndash; three of them historic and beautifully restored &ndash; and welcomes guests arriving by land or sea.</div><br>
<div></div>
<ul>
<li>An exceptional opportunity to join our high-profile hotel in Istanbul.</li>
<li>The Peninsula Hotels espouses luxury service, dedication to our customers, and commitment to our employees.</li>
<li>Be a part of the highly experienced team.</li>
</ul>
<div></div><div>Key accountabilities</div><br>
<div></div>
<ul><li>Prioritize and pre-register rooms according to guest arrival times to ensure all guests can check into their rooms upon arrival. Monitor daily arrivals and manage room inventory so that all rooms are ready, or alternatively a waiting room is arranged, ensuring guests do not experience delays.</li><li>Act as the central point of coordination for room status between departments &ndash; liaising with Housekeeping for cleanliness and special setups, and with In-Room Dining to ensure timely delivery of amenities.</li><li>Review guest history, preferences, and previous stays to ensure all special arrangements and room requirements are fulfilled.</li><li>Assist with the preparation of guest group arrivals, including envelopes and key packages.</li><li>Check the status of all out-of-order and out-of-service rooms, and coordinate with Housekeeping and Engineering to ensure timely readiness.</li><li>Manage and assign showrooms for the day, ensuring availability and proper presentation.</li><li>Support Guest Experience Managers with guest arrivals and departures during peak periods, holidays, and other high-demand situations.</li></ul><br>
<div></div>
<div>
General requirements</div><br>
<div></div>
<ul><li>Minimum 2&ndash;3 years of experience in Front Office or Guest Experience roles within a luxury hospitality environment.</li><li>Strong organizational and coordination skills with the ability to liaise effectively across multiple departments.</li><li>High attention to detail and strong problem-solving abilities.</li><li>Excellent interpersonal and communication skills with a guest-focused mindset.</li><li>Proficiency in English and Turkish; additional languages are an advantage.</li><li>Ability to remain calm and efficient during peak operational periods.</li></ul><br>
<div></div>
<div>
We would be delighted to receive your CV and will liaise directly with suitable applicants.</div></div><div></div>

Rooms Controller

Explore 289+ Hotel cleanliness expert in Istanbul this October. Find roles across top companies and apply now to boost your career.