receptionist

c-vip guest experience specialist (pre-opening team) Jobs in Istanbul

c-vip guest experience specialist (pre-opening team)

c-vip reception specialist (pre-opening team) Jobs in Istanbul

c-vip reception specialist (pre-opening team)

customer experience specialist Jobs in Istanbul

customer experience specialist

group & event sales manager Jobs in Istanbul

group & event sales manager

guest arrival expert

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25205548<br>
<b>Job Category</b>Rooms &amp; Guest Services Operations<br>
<b>Location</b>Sheraton Istanbul Levent, Buyukdere Caddesi No 3-4, Istanbul, T&uuml;rkiye, T&uuml;rkiye, 34330<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<div><p><br>
</p><div>
</div><i>Marriott International olarak, kapısı herkese a&ccedil;ık ve fırsata erişim imk&acirc;nı sunan bir eşit fırsat işvereni olmaya kararlıyız. &Ccedil;alışma arkadaşlarımızın, &ouml;zg&uuml;n arka planlarına değer verilen ve ge&ccedil;mişleriyle birlikte kabul g&ouml;rd&uuml;kleri bir iş ortamını etkin bir şekilde teşvik ediyoruz. En g&uuml;&ccedil;l&uuml; yanımız, &ccedil;alışma arkadaşlarımızın beraberlerinde getirdikleri zengin k&uuml;lt&uuml;r, yetenek ve deneyimlerdir. Kişinin engellilik durumuna, askerlik durumuna veya y&uuml;r&uuml;rl&uuml;kteki yasalarla korunan diğer durumlara dayalı ayrımcılık da d&acirc;hil olmak &uuml;zere, her t&uuml;rl&uuml; ayrımcılığa karşıyız.</i>
<p></p><p>Sheraton ailesine katıldığınızda, k&uuml;resel topluluğumuzun da bir &uuml;yesi haline gelirsiniz. 1937'den beri insanların bir araya gelmek ve bağlantı kurmak i&ccedil;in se&ccedil;tiği bir mekan olduk. Sheraton &ccedil;alışanları d&uuml;nya genelinde 400'&uuml; aşkın topluluklarıyla bir aidiyet duygusu yaratır. İlgi &ccedil;ekici deneyimler ve d&uuml;ş&uuml;nceli hizmet anlayışıyla misafirleri bizimle konaklamaya davet ediyor, onları en iyi şekilde ağırlıyor ve birbirleriyle bağlantı kurmaya teşvik ediyoruz. Anlamlı bir misafir deneyimi sunmaktan heyecan duyan bir takım oyuncusuysanız, bir sonraki kariyer fırsatınızı Sheraton'da keşfetmenizi tavsiye ediyoruz. 'D&uuml;nyanın Buluşma Yeri' olma misyonumuzda bize katılın. Sheraton Hotels &amp; Resorts'a katılarak, Marriott International &ccedil;atısı altındaki bir markalar portf&ouml;y&uuml;n&uuml;n <b>par&ccedil;ası olursunuz</b>. İşinizi en iyi şekilde yapabileceğiniz yeri <b>tercih edin</b>, amacınızı ger&ccedil;ekleştirmeye <b>başlayın</b>, m&uuml;kemmel bir k&uuml;resel ekibin &uuml;yesi <b>olun</b> ve hayallerinize ulaşmayı <b>başarın</b>.</p></div></div>

Guest Arrival Expert

iGA Istanbul Airport

<div>
 <p>
  <strong>
   &Idot;GA Istanbul Airport
  </strong>
  , the largest infrastructure project in the history of the Republic of T&uuml;rkiye, began operations on October 29, 2018.
  <strong>
   T&uuml;rkiye&rsquo;s gateway to the world
  </strong>
  , the airport continues its operations as a
  <strong>
   significant global hub
  </strong>
  , connecting the Asian, African, and European continents. Built on an area of 76.5 million square meters, the airport has a terminal serving 90 million passengers, with a planned total capacity of 200 million.
 </p>
 <p>
  &Idot;GA Istanbul Airport, honored by Skytrax as the &ldquo;Best Airport of 2023,&rdquo; &ldquo;World&rsquo;s Best Airport Shopping Experience,&rdquo; and &ldquo;Most Family-Friendly Airport,&rdquo; and by ACI as Europe&rsquo;s &ldquo;Best Airport Over 40 Million Passengers,&rdquo; &ldquo;Most Enjoyable,&rdquo; and &ldquo;Cleanest,&rdquo; continues to set global standards.
 </p>
 <p>
  At &Idot;GA, we believe every individual is unique, yet united by a shared vision and passion. Guided by our strategic goals and strong work ethic, we strive to move forward every day. If you aspire to be part of this proud and unique journey, we are looking for a talented
  <strong>
   &lsquo;&rsquo;C-VIP Guest Experience Specialists (Pre-Opening Team)&rsquo;&rsquo;
  </strong>
  to join us at the
  <strong>
   &ldquo;meeting point&rdquo;
  </strong>
  of the world.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Your Journey Begins With a Unique Role ✈️
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Track VVIP passengers&rsquo; arrival and departure times, flight details and special requests from relevant systems and sources before operations and complete necessary preparations on time,
  </li>
  <li>
   Accompany the passenger personally throughout all arrival and departure processes ensuring safe, comfortable, and efficient completion of procedures,
  </li>
  <li>
   Organize and supervise services according to the passenger&rsquo;s personal preferences and special requests,
  </li>
  <li>
   Handle and protect all passenger information in accordance with confidentiality and security rules,
  </li>
  <li>
   Coordinate with all relevant departments and external service providers to ensure smooth completion of operations,
  </li>
  <li>
   Continuously monitor passenger satisfaction during the operation and take proactive actions in case of any issues or special requests,
  </li>
  <li>
   Be accessible at all times while the VVIP passenger is in the terminal and provide personal assistant services,
  </li>
  <li>
   Prepare post-operation reports and communicate experience analysis to the manager,
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Proudly Show Your Skill to the World 🌍
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Experience working in luxury hotels, hospitality sector, airport terminals or VIP lounges,
  </li>
  <li>
   A focus on confidentiality and adherence to security and protocol rules in handling passenger information and throughout all operations,
  </li>
  <li>
   Great command of English; preferanbly knowledge of a second foreign language,
  </li>
  <li>
   Knowledge about high-level guest satisfaction and personal service standards,
  </li>
  <li>
   Ability to perform each task with a customer focus,
  </li>
  <li>
   Strong crisis management skills with a proactive approach,
  </li>
  <li>
   Ability to work in a shift-based schedule,
  </li>
  <li>
   A professional and discreet approach throughout duties,
  </li>
  <li>
   Great attention to diction and professional appearance,
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What Awaits You in &Idot;GA 💎
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   You can benefit from Private Health Insurance,
  </li>
  <li>
   You can enjoy the privileges of your foreign language skills with Foreign Language Allowance!
  </li>
  <li>
   The &Idot;GA family is growing more with your inclusion, and our little &Idot;GA members can benefit from daycare support until they reach 68 months-old!
  </li>
  <li>
   You can benefit from many different stores and services provided at &Idot;GA Istanbul Airport!
  </li>
  <li>
   You can benefit from discounted prices and privileges through our collaborations with many leading brands!
  </li>
  <li>
   You can enjoy a variety of delicious meals in our cafeterias at the Airport and &Idot;GA Campus!
  </li>
  <li>
   With &Idot;GA Academy, which has won numerous awards globally, you can participate in many programs supporting your individual and career development both domestically and/or internationally!
  </li>
  <li>
   Our shuttles are waiting for you within a maximum distance of 1 km! With a total of 12,000 users and 300 service vehicles, you can benefit from our service network reaching all points of Istanbul except for the Adalar and &Scedil;ile!
  </li>
  <li>
   At &Idot;GA, you can interact with colleagues who share your passions and interests, become part of our vibrant social clubs and create memories beyond the workplace!
  </li>
  <li>
   You can win surprise gifts through various contests and draws,
  </li>
  <li>
   With the orientation program at &Idot;GA, along with the support of your Buddy, you can learn and grow to feel in a unique experience!
  </li>
  <li>
   Celebrate your new age with joy at the monthly organized birthday parties at &Idot;GA!
  </li>
  <li>
   With the privileges provided by &Idot;GA Pass, you can have a unique pre-flight experience! You can explore it beforehand by clicking here now: https://www.igapass.com/tr
  </li>
  <li>
   &Idot;GA is inclusive with all its diverse colors. Coming from different cultural backgrounds and having unique competencies; the comfort of our colleagues who stand against obstacles is more precious than anything!
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <u>
   Your personal data, which you will convey through LinkedIn, is processed within the scope of the Personal Data Protection Law for the purposes specified in the Information Text that can be accessed via this link : "
  </u>
  https://www.igairport.com/tr/insan-kaynaklari/kariyer-firsatlari
  <u>
   ."
  </u>
 </p>
 <p>
  <u>
   The processed personal data is limited to the data you share only. By applying for the relevant job posting, you approve that your resume, when submitted, will be processed for the purposes stated in the Information Text, and if a suitable position opens, it may be transferred to the Company's group companies and business partners, and may also be processed by these companies for the purpose of recruitment.
  </u>
 </p>
</div>


C-VIP Guest Experience Specialist (Pre-Opening Team)

Hilton

<div><p>Esthetician - Hilton Istanbul Bomonti</p><p>
An Esthetician is responsible for managing and carrying out professional spa and beauty treatments to deliver an excellent Guest and Member experience while helping to achieve sales revenue targets.</p><p><b><br>
What will I be doing?</b>
</p><p>As an Esthetician, you will be responsible for managing and carrying out professional spa and beauty treatments to deliver an excellent Guest and Member experience. Our beauty treatments include massages, body treatments, facials, manicures, pedicures and a range of other treatments. An Esthetician will also be required to help achieve sales targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards:</p><ul><li>
Perform professional skincare treatments targeting the hands, feet, neck, shoulders, and d&eacute;collet&eacute; area.</li><li>
Provide expert advice to guests on personal skincare, routines, and product usage.</li><li>
Offer competent services in aromatherapy, cosmetic product knowledge, and skin analysis.</li><li>
Ensure the hygiene and organization of skincare areas and equipment.</li><li>
Address guest needs quickly and professionally.</li><li>
Collaborate with other teams when necessary to ensure guest satisfaction.</li><li>
Continuously improve by keeping up-to-date with current practices, trends, and trainings.</li><li>
Work in accordance with company procedures, hygiene, and safety standards.</li><li>
Manage procedures and stay informed about treatments, ensuring that all treatments comply with current regulations and company standards.</li><li>
Communicate and interact effectively with clients, members, team members, guests, and management.</li></ul><p><b>
What are we looking for?</b><br>
<br>
An Esthetician serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><ul><li>
Possess a cosmetology/esthetician certificate.</li><li>
Minimum of 3 years of experience in skincare.</li><li>
Knowledgeable in cosmetic products, aromatherapy, and skin analysis.</li><li>
Guest-focused work ethic with strong communication skills.</li><li>
Persuasive, friendly, and dynamic personality.</li><li>
Maintain high standards of cleanliness and hygiene.</li><li>
Professional, helpful, and solution-oriented work approach.</li><li>
Ability to work effectively in a team.</li><li>
Keep up-to-date with developments in the field and be open to continuous learning.</li><li>
Previous experience in a similar role.</li><li>
Experience in spa, wellness, or hotel settings.
</li></ul><p><b>What's in it for me?</b></p><ul><li>
Career and development opportunities in Hilton Hotels Worldwide</li><li>
Competitive Salary &amp; Wages</li><li>
Private Health Insurance</li><li>
&ldquo;Go Hilton&rdquo; - discounted room rates in Hilton Hotels Worldwide for yourself and your family members &amp; friends</li><li>
Indoor Parking Privileges
</li><li>Complimentary Dry Cleaning for Business Attire</li><li>
Monthly Transportation Fee</li><li>
Complimentary Shuttle Bus
</li><li>50% discount on personal food &amp; beverage consumption in the sister hotels.
</li><li>Extended nursing hours of 1,5 hours until the baby reaches to 18 months (for newly born mothers)</li><li>
14 days paid paternity leave</li><li>
Opportunity to make a positive impact on environment and community with Travel with Purpose program</li></ul><p>
Specifically, we look for demonstration of these Hilton Values:</p><ul><li><b>
Hospitality</b> - We're passionate about delivering exceptional guest experiences.</li><li><b>
Integrity</b> - We do the right thing, all the time.</li><li><b>
Leadership</b> - We're leaders in our industry and in our communities.</li><li><b>
Teamwork</b> - We're team players in everything we do.</li><li><b>
Ownership</b> - We're the owners of our actions and decisions.</li><li><b>
Now </b>- We operate with a sense of urgency and discipline<br>
<br>
<b>What will it be like to work for Hilton?</b><br>
<br>
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</li></ul></div><p></p>

Esthetician - Hilton Istanbul Bomonti

<div><p>Group, Meetings &amp; Events Sales Executive - Hilton Istanbul Bomonti</p><p>
A Groups, Meetings and Events Sales Executive will maximise revenue opportunities in the areas of conferences and events by driving sales leads and increasing conversions.</p><p><b><br>
What will I be doing?</b>
</p><p>As Groups, Meetings and Events Sales Executive, you will maximise revenue opportunities in the areas of conferences and events by driving sales leads and increasing conversions. The Groups, Meetings and Events Sales Executive will interact frequently with Guests and customers with the intention of earning repeat and expanded business. Specifically, a Groups, Meetings and Events Sales Executive will perform the following tasks to the highest standards:</p><ul><li>
To obtain full knowledge of Competitors products to understand the market place and maximize the profit</li><li>
Send event proposals according to Hilton's current standards or visit the client to convert the business for maximum profit.</li><li>
Convinces clients to choose Hilton Istanbul Bomonti by proper follow up on each booking by using negotiating techniques</li><li>
Preparing the contract and pro-forma invoice, follow up of the 1st payment</li><li>
To conduct showarounds and menu tasting if needed / Attending pre-con meetings with the client.</li><li>
To build strong working relationships with our clients and develop an understanding of their specific needs and requirements concentrating on larger accounts to develop future/repeat business for the Hotel</li><li>
To ensure maximisation of sales and revenue for the hotel by being aware of all sales opportunities within all areas of the hotel.</li><li>
Gives out availability and rates for rooms and banquet events in line with targeted selling strategy</li><li>
Entertains the client, prepares and lead site inspections and stay-over as per current procedures and standards</li><li>
Always takes the competition, need period, business on the books and market structure into consideration for whatever decision on a booking.</li><li>
Answers and register incoming calls as per telephone handling procedure</li><li>
Entertaining walk in &amp; site inspection guests; trying to maximize conversion of walk in &amp; inspection meetings to sales leads.</li><li>
Welcoming groups and leaders upon arrival and assisting if needed during event.</li></ul><p><b>
What are we looking for?</b><br>
<br>
A Groups, Meetings and Events Sales Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:</p><ul><li>
University graduate (preferably in Tourism, Hospitality, Business Administration, or related fields)</li><li>
Experience in office management and coordination in a similar position</li><li>
Strong communication and organizational skills</li><li>
Proficient in MS Office programs (Word, Excel, PowerPoint, Outlook)</li><li>
Team player with a solution-oriented approach</li><li>
Detail-oriented and responsible</li><li>
English communication skills (both written and verbal)</li><li>
Time management and prioritization skills</li><li>
Committed to confidentiality and professionalism</li><li>
Knowledge of the hotel property management systems</li></ul><p>
<b>What's in it for me?</b></p><ul><li>
Career and development opportunities in Hilton Hotels Worldwide</li><li>
Competitive Salary &amp; Wages</li><li>
Private Health Insurance</li><li>
&ldquo;Go Hilton&rdquo; - discounted room rates in Hilton Hotels Worldwide for yourself and your family members &amp; friends</li><li>
Indoor Parking Privileges
</li><li>Complimentary Dry Cleaning for Business Attire</li><li>
Monthly Transportation Fee</li><li>
Complimentary Shuttle Bus
</li><li>50% discount on personal food &amp; beverage consumption in the sister hotels.
</li><li>Extended nursing hours of 1,5 hours until the baby reaches to 18 months (for newly born mothers)</li><li>
14 days paid paternity leave</li><li>
Opportunity to make a positive impact on environment and community with Travel with Purpose program</li></ul><p>
Specifically, we look for demonstration of these Hilton Values:</p><ul><li><b>
Hospitality</b> - We're passionate about delivering exceptional guest experiences.</li><li><b>
Integrity</b> - We do the right thing, all the time.</li><li><b>
Leadership</b> - We're leaders in our industry and in our communities.</li><li><b>
Teamwork</b> - We're team players in everything we do.</li><li><b>
Ownership</b> - We're the owners of our actions and decisions.</li><li><b>
Now </b>- We operate with a sense of urgency and discipline<br>
<br>
<b>What will it be like to work for Hilton?</b><br>
<br>
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</li></ul></div><p></p>

Group, Meetings & Events Sales Executive - Hilton Istanbul Bomonti

Huhtamaki

<div>
 <strong>
  Enjoy a career, packaged with care, whilst helping protect food, people and the planet
  <br/>
  <br/>
 </strong>
 We are a key global provider of sustainable packaging solutions. We&rsquo;re on a mission to make all packaging recyclable, reusable, or compostable. Every day, we ensure the hygiene and safety of food and drink for people around the world. We are Huhtamaki.
 <br/>
 <br/>
 You could be part of our vision. Because it&rsquo;s our talented people that make it happen. Our people on the shop floor producing innovative, sustainable products. Our people in our offices delivering excellence for our customers every day. It&rsquo;s every one of us working together.
 <br/>
 <br/>
 We offer a place where you can feel safe, be supported, and make an impact so we can all focus on the future together.
 <br/>
 <br/>
 <strong>
  Your opportunity
  <br/>
  <br/>
 </strong>
 We&rsquo;re currently looking for a Export Logistics Supervisor for our Huhtamaki Flexible Packaging T&uuml;rkiye. In this position, Supports end-to-end international logistics operations with strong executional focus. Ensures vehicle availability according to transportation contracts, coordinates inland deliveries abroad (DAP/DDP), and manages timely arrival of export shipments. Acts as back-up to the External Operations &amp; Logistics Procurement Manager, and is expected to learn international procedures, customs, and documentation workflows.
 <br/>
 <br/>
 You will report to Export-Import Operations Senior Manager and be part of the Export team.
 <br/>
 <br/>
 <strong>
  Where you&rsquo;ll be
  <br/>
  <br/>
 </strong>
 You will be located at our Esenyurt site in &Idot;stanbul / T&uuml;rkiye and you should be within reasonable commuting distance from here.
 <br/>
 <br/>
 <strong>
  What You&rsquo;ll Be Doing
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Supports end-to-end international logistics operations with strong executional focus.
  </li>
  <li>
   Ensures vehicle availability according to transportation contracts, coordinates inland deliveries abroad (DAP/DDP), and manages timely arrival of export shipments. Establishes and builds strong client relationships.
  </li>
  <li>
   Acts as back-up to the External Operations &amp; Logistics Procurement Manager, and is expected to learn international procedures, customs, and documentation workflows.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You&rsquo;ll Bring To The Role
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manages daily international logistics execution in line with company transportation agreements.
  </li>
  <li>
   Ensures vehicles are arranged with 3PL partners in alignment with planned shipments and delivery terms (mainly DAP and DDP).
  </li>
  <li>
   Tracks and verifies on-time delivery of all export shipments; escalates delays and disruptions proactively.
  </li>
  <li>
   Coordinates inland transportation within destination countries through collaboration with international partners.
  </li>
  <li>
   Works closely with the Customer Service team to ensure aligned vehicle planning and timely dispatches.
  </li>
  <li>
   Provides escalation support during transportation issues, accidents, or missed arrivals.
  </li>
  <li>
   Acts as back-up to the External Operations &amp; Logistics Procurement Manager, supporting processes related to customs clearance, import/export procedures, and documentation.
  </li>
  <li>
   Expected to continuously develop knowledge in international logistics regulations and operational best practices.
  </li>
  <li>
   Contributes to cost-effective and secure logistics operations in an acceleration-focused environment.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer In Return
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   The opportunity to work and grow in a truly global organization, collaborating with professionals in a global context.
  </li>
  <li>
   LinkedIn Learning Access and wide development opportunities
  </li>
  <li>
   Strong benefits package
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Go ahead, apply today!
  <br/>
  <br/>
 </strong>
 If this sounds like a good fit, then we&rsquo;d love to hear from you
 <strong>
  .
 </strong>
 Once we review applications, we&rsquo;ll then reach you.
 <br/>
 <br/>
 Please note that we will be reviewing applications throughout the application period. You&rsquo;re your application is reviewed, one of our Talent Acquisition team will reach out with feedback. Candidates should expect a 2-3 stage interview process as well as an online assessment.
 <br/>
 <br/>
 Join us. Help protect food, people and the planet. Enjoy a career, packaged with care.
 <br/>
 <br/>
 Join us. Help protect food, people and the planet.
</div>


Export Logistics Supervisor

<div><b>Additional Information</b><br>
<b>Job Number</b>25199118<br>
<b>Job Category</b>Rooms &amp; Guest Services Operations<br>
<b>Location</b>JW Marriott Istanbul Bosphorus, Kemankes Karamustafa Pasa, Istanbul, T&uuml;rkiye, T&uuml;rkiye, 34425<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<p></p><div><div><br>
<p><b>JOB SUMMARY</b></p><p><br>
</p><p>Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p><p><br>
</p><p><b>Education and Experience</b></p>
<ul><li>High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.</li></ul>
<p>OR</p>
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.</li></ul><p><br>
</p><p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>Supporting Property Operations and Guest Relations Needs</b></p>
<ul><li>Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</li></ul>
<ul><li>Communicates any variations to the established norms to the appropriate department in a timely manner.</li></ul>
<ul><li>Sends copy of MOD report to all departments on a daily basis.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Ensures compliance with all policies, standards and procedures.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul><p><br>
</p><p><b>Supporting Profitability Goals</b></p>
<ul><li>Understands and complies with loss prevention policies and procedures.</li></ul>
<ul><li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</li></ul><p><br>
</p><p><b>Managing the Guest Experience</b></p>
<ul><li>Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Provides immediate assistance to guests as requested.</li></ul>
<ul><li>Serves as a leader in displaying outstanding hospitality skills.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Ensures employees understand customer service expectations and parameters.</li></ul>
<ul><li>Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Participates in the development and implementation of corrective action plans to improve guest satisfaction.</li></ul>
<ul><li>Records guest issues in the guest response tracking system.</li></ul><p><br>
</p><p><b>Assisting Human Resources Activities</b></p>
<ul><li>Participates as needed in the investigation of employee and guest accidents.</li></ul>
<ul><li>Observes service behaviors of employees and providing feedback to individuals.</li></ul>
<ul><li>Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.</li></ul>
<ul><li>Celebrates successes and publicly recognizes the contributions of team members.</li></ul>
<ul><li>Ensures employees are cross-trained to support successfully daily operations.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.</li></ul>
<ul><li>Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</li></ul></div><p></p><div><br>
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work,<b> begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.<br>
</p><div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

Duty Manager

CBRE

<div><div><div><div><div><div>Receptionist
</div></div></div></div></div><div><div><div><div><div>Job ID
</div><div>247601
</div></div><div><div>Posted
</div><div>12-Dec-2025
</div></div><div><div>Service line
</div><div>GWS Segment
</div></div><div><div>Role type
</div><div>Full-time
</div></div></div></div></div><div><div><div><div><div>Areas of Interest
</div><div>Administrative, Data &amp; Analytics
</div></div></div></div></div><div><div><div><div><div>Location(s)
</div><div>Istanbul - Istanbul - Turkey
</div></div></div></div></div><div><div><div><div><div><b>About the Role:</b>
<p>As a CBRE Receptionist, you will provide administrative tasks to a department or office. This includes greeting visitors, answering calls, setting up meeting rooms, and other duties.</p>
<p>This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.</p>
<b>What You&rsquo;ll Do:</b>
<ul><li>Receive and direct incoming calls to appropriate personnel and voicemail.</li>
<li>Greet clients, applicants, and visitors upon arrival. Issue visitor passes and parking validations and follow security protocols.</li>
<li>Schedule and prepare meeting and conference rooms. This includes room setup, placing catering orders, and securing technological equipment. Request building and housekeeping services as needed.</li>
<li>Perform general clerical duties including distributing office faxes and packages and ordering office supplies.</li>
<li>Track incoming and outgoing packages, mail, and freight. Arrange messenger service as needed. Arrange hospitality services for guests such as transportation, tickets, reservations, etc.</li>
<li>Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.</li>
<li>Impact through clearly defined duties, methods, and tasks are described in detail.</li>
<li>Deliver own output by following defined procedures and processes under close supervision and guidance.</li>
</ul><b>What You&rsquo;ll Need:</b>
<ul><li>High School Diploma or GED with up to 2 years of job-related experience.</li>
<li>Ability to follow basic work routines and standards in the application of work.</li>
<li>Communication skills to exchange straightforward information.</li>
<li>Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.</li>
<li>Strong organizational skills with an inquisitive mindset.</li>
<li>Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.</li></ul></div></div></div></div></div></div><p></p>

Receptionist

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