product manager - (hotel) Jobs in Istanbul

product manager - (hotel)

receptionist

assistant executive housekeeper - conrad istanbul bosphorus Jobs in Istanbul

assistant executive housekeeper - conrad istanbul bosphorus

asst mgr-reservations

front desk clerk

hotel receptionist

Accor

<div>Company Description 
The Grand Tarabya Managed by Accor
As soon as you step inside The Grand Tarabya Managed by Accor, which holds a very special place in Istanbul's history, you will feel the charm of a 100-years-old past, the highest architectural and aesthetic standards, and the splendor inspired by the sparkle of the Bosphorus. From the 4.500 square meter spa area to the panoramic Bosphorus view of 29 residences and 248 rooms, from the magnificent 1.280 square meter ballroom to the restaurants and bars offering an unforgettable gastronomic adventure, The Grand Tarabya Managed by Accor, combines care, elegance, and comfort in every detail. With its doors opening to the Bosphorus, The Grand Tarabya Managed by Accor, will forever hold its place in your memory. 
Job Description 
We are seeking a friendly and professional Receptionist to join our team in Istanbul, T&uuml;rkiye. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive experience for everyone who enters our establishment.<ul><li>
Greet and welcome guests in a warm and professional manner</li><li>
Handle check-ins and check-outs efficiently, ensuring all bills are accurate</li><li>
Answer phone calls, respond to emails, and manage guest inquiries and requests</li><li>
Provide information about local attractions, restaurants, and events to enhance guest experiences</li><li>
Coordinate with other departments to fulfill guest needs and resolve any issues</li><li>
Manage reservations and assist with overbooking situations when necessary</li><li>
Process payments and handle cash transactions accurately</li><li>
Maintain a clean and organized reception area</li><li>
Assist with administrative tasks such as filing, data entry, and report generation</li><li>
Ensure compliance with safety and security procedures</li></ul> 

Qualifications 
<ul><li>
Excellent communication skills in English; proficiency in Turkish and additional languages is highly valuable</li><li>
Strong customer service orientation with a friendly and professional demeanor</li><li>
Previous experience in hospitality or a similar customer-facing role is preferred but not mandatory</li><li>
Proficiency in Microsoft Office Suite and ability to learn hotel management software quickly</li><li>
Experience with Opera PMS is an advantage</li><li>
Exceptional organizational skills with the ability to multitask and prioritize effectively</li><li>
Problem-solving skills and the ability to remain calm under pressure</li><li>
Flexibility to work in shifts, including weekends and holidays if required</li><li>
Basic math skills for handling financial transactions</li><li>
Excellent phone etiquette and professional appearance</li><li>
Ability to work collaboratively in a team environment</li><li>
Knowledge of the hospitality industry and local area is a plus</li></ul></div>

Receptionist

Sanitas SPA & Wellness

We are looking for a friendly, well-organized, and service-oriented Spa Receptionist to join our team. You will be responsible for welcoming guests, managing appointment schedules, and ensuring the smooth operation of daily spa activities. Your role will be key to creating an exceptional wellness experience for our guests.Responsibilities<ul><li>Warmly welcome guests and provide professional assistance</li><li>Manage reservations via phone, email, and in person</li><li>Provide accurate information about spa services, packages, and promotions</li><li>Handle payments and maintain accurate records</li><li>Coordinate with therapists and spa staff for daily operations</li><li>Maintain a high level of guest satisfaction</li><li>Provide administrative support when necessary</li></ul>Qualifications<ul><li>Minimum 2 years of experience in hospitality, tourism, or wellness sector</li><li>Strong communication and problem-solving skills</li><li>Positive, patient, and guest-focused attitude</li><li>Proficiency in MS Office and reservation systems</li><li>English proficiency (additional languages are a plus)</li><li>Ability to work in shifts</li></ul>İş T&uuml;r&uuml;: Tam zamanlı

Spa & Wellness Receptionist

<div><div>Company Description</div> 
Join Our Team at Levni Istanbul Hotel Handwritten Collection! 
At Levni Istanbul Hotel, part of the Accor Group, we are committed to delivering unparalleled guest experiences in the heart of Istanbul's historic district. We are looking for passionate individuals who are driven by excellence and share our dedication to hospitality, luxury, and cultural enrichment.<div> 
Job Description</div> 
Are you passionate about hospitality and creating exceptional guest experiences? We are looking for a friendly, proactive, and guest-focused Guest Relations Agent to join our team and become the face of our property.
Key Responsibilities:<ul><li>
Greet and welcome guests in a warm, professional manner</li><li>
Assist with check-in and check-out procedures</li><li>
Handle guest inquiries, complaints, and requests promptly and effectively</li><li>
Coordinate special requests and ensure VIP guests receive outstanding service</li><li>
Collaborate with front office and other departments to ensure seamless service</li><li>
Provide accurate information about hotel facilities and local attractions</li><li>
Contribute to maintaining high guest satisfaction scores</li></ul><div> 
Qualifications</div> 
 Requirements:<ul><li>
Degree or background in Hospitality, Tourism, or a related field is preferred</li><li>
Proficiency in English (additional languages are a plus)</li><li>
Strong communication and interpersonal skills</li><li>
Problem-solving attitude with a guest-first approach</li><li>
Ability to multitask and stay organized in a fast-paced environment</li><li>
Flexible with working hours, including weekends and holidays</li><li>
Experience with hotel management software (Opera Cloud, Sistem Otel, etc.) is a plus</li><li>
Only local resident candidates will be considered.</li></ul><div> 
Additional Information</div> 
What We Offer:<ul><li>
A dynamic and supportive team environment</li><li>
Opportunities for growth and professional development</li><li>
A modern, guest-centric workplace culture</li><li>
Competitive compensation and benefits</li></ul>
To apply, please send your CV to koray.kapan@accor.com or apply via LinkedIn. 
If you're ready to help us deliver unforgettable guest experiences, we&rsquo;d love to hear from you!
#LevniIstanbulHotel #HandwrittenCollection #Accor #Career #Hotels #Istanbul #oldcity #historical #peninsula</div>

Guest Relations Agent

Marriott International

<div>Additional Information 
Job Number25205548 
Job CategoryRooms &amp; Guest Services Operations 
LocationSheraton Istanbul Levent, Buyukdere Caddesi No 3-4, Istanbul, T&uuml;rkiye, T&uuml;rkiye, 34330 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div> 
<div>
</div>Marriott International olarak, kapısı herkese a&ccedil;ık ve fırsata erişim imk&acirc;nı sunan bir eşit fırsat işvereni olmaya kararlıyız. &Ccedil;alışma arkadaşlarımızın, &ouml;zg&uuml;n arka planlarına değer verilen ve ge&ccedil;mişleriyle birlikte kabul g&ouml;rd&uuml;kleri bir iş ortamını etkin bir şekilde teşvik ediyoruz. En g&uuml;&ccedil;l&uuml; yanımız, &ccedil;alışma arkadaşlarımızın beraberlerinde getirdikleri zengin k&uuml;lt&uuml;r, yetenek ve deneyimlerdir. Kişinin engellilik durumuna, askerlik durumuna veya y&uuml;r&uuml;rl&uuml;kteki yasalarla korunan diğer durumlara dayalı ayrımcılık da d&acirc;hil olmak &uuml;zere, her t&uuml;rl&uuml; ayrımcılığa karşıyız.
Sheraton ailesine katıldığınızda, k&uuml;resel topluluğumuzun da bir &uuml;yesi haline gelirsiniz. 1937'den beri insanların bir araya gelmek ve bağlantı kurmak i&ccedil;in se&ccedil;tiği bir mekan olduk. Sheraton &ccedil;alışanları d&uuml;nya genelinde 400'&uuml; aşkın topluluklarıyla bir aidiyet duygusu yaratır. İlgi &ccedil;ekici deneyimler ve d&uuml;ş&uuml;nceli hizmet anlayışıyla misafirleri bizimle konaklamaya davet ediyor, onları en iyi şekilde ağırlıyor ve birbirleriyle bağlantı kurmaya teşvik ediyoruz. Anlamlı bir misafir deneyimi sunmaktan heyecan duyan bir takım oyuncusuysanız, bir sonraki kariyer fırsatınızı Sheraton'da keşfetmenizi tavsiye ediyoruz. 'D&uuml;nyanın Buluşma Yeri' olma misyonumuzda bize katılın. Sheraton Hotels &amp; Resorts'a katılarak, Marriott International &ccedil;atısı altındaki bir markalar portf&ouml;y&uuml;n&uuml;n par&ccedil;ası olursunuz. İşinizi en iyi şekilde yapabileceğiniz yeri tercih edin, amacınızı ger&ccedil;ekleştirmeye başlayın, m&uuml;kemmel bir k&uuml;resel ekibin &uuml;yesi olun ve hayallerinize ulaşmayı başarın.</div></div>

Guest Arrival Expert

<div>Additional Information 
Job Number26000109 
Job CategoryRooms &amp; Guest Services Operations 
LocationSheraton Istanbul Levent, Buyukdere Caddesi No 3-4, Istanbul, T&uuml;rkiye, T&uuml;rkiye, 34330 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div> 
<div>
</div>Marriott International olarak, kapısı herkese a&ccedil;ık ve fırsata erişim imk&acirc;nı sunan bir eşit fırsat işvereni olmaya kararlıyız. &Ccedil;alışma arkadaşlarımızın, &ouml;zg&uuml;n arka planlarına değer verilen ve ge&ccedil;mişleriyle birlikte kabul g&ouml;rd&uuml;kleri bir iş ortamını etkin bir şekilde teşvik ediyoruz. En g&uuml;&ccedil;l&uuml; yanımız, &ccedil;alışma arkadaşlarımızın beraberlerinde getirdikleri zengin k&uuml;lt&uuml;r, yetenek ve deneyimlerdir. Kişinin engellilik durumuna, askerlik durumuna veya y&uuml;r&uuml;rl&uuml;kteki yasalarla korunan diğer durumlara dayalı ayrımcılık da d&acirc;hil olmak &uuml;zere, her t&uuml;rl&uuml; ayrımcılığa karşıyız.
Sheraton ailesine katıldığınızda, k&uuml;resel topluluğumuzun da bir &uuml;yesi haline gelirsiniz. 1937'den beri insanların bir araya gelmek ve bağlantı kurmak i&ccedil;in se&ccedil;tiği bir mekan olduk. Sheraton &ccedil;alışanları d&uuml;nya genelinde 400'&uuml; aşkın topluluklarıyla bir aidiyet duygusu yaratır. İlgi &ccedil;ekici deneyimler ve d&uuml;ş&uuml;nceli hizmet anlayışıyla misafirleri bizimle konaklamaya davet ediyor, onları en iyi şekilde ağırlıyor ve birbirleriyle bağlantı kurmaya teşvik ediyoruz. Anlamlı bir misafir deneyimi sunmaktan heyecan duyan bir takım oyuncusuysanız, bir sonraki kariyer fırsatınızı Sheraton'da keşfetmenizi tavsiye ediyoruz. 'D&uuml;nyanın Buluşma Yeri' olma misyonumuzda bize katılın. Sheraton Hotels &amp; Resorts'a katılarak, Marriott International &ccedil;atısı altındaki bir markalar portf&ouml;y&uuml;n&uuml;n par&ccedil;ası olursunuz. İşinizi en iyi şekilde yapabileceğiniz yeri tercih edin, amacınızı ger&ccedil;ekleştirmeye başlayın, m&uuml;kemmel bir k&uuml;resel ekibin &uuml;yesi olun ve hayallerinize ulaşmayı başarın.</div></div>

Guest Experience Expert

Mövenpick Hotels & Resorts

<div>
 
 Company Description
 
 
 
 Accor is one of the world&rsquo;s leading hospitality groups, operating more than 45 brands across over 110 countries, with more than 5,500 hotels, 10,000 restaurants, and lifestyle destinations worldwide. At Accor, we believe that every individual is a
 
 Heartist&reg;
 
 , guided by passion, responsibility, and a commitment to creating meaningful experiences for our guests, colleagues, and the planet.
 
 
 
 M&ouml;venpick Hotel Istanbul Golden Horn
 
 is a distinctive urban hotel located along the historic shores of the Golden Horn, where timeless heritage meets contemporary design. With its prime location close to key business and leisure destinations, strong MICE facilities, refined dining concepts, and high service standards, the hotel offers an exceptional experience for both local and international guests. The property reflects M&ouml;venpick&rsquo;s premium positioning, combining Swiss hospitality excellence with the rich cultural spirit of Istanbul.
 
 
 
 Job Description
 
 
 
 As
 
 General Manager
 
 , you will be fully responsible for the overall performance of the hotel, acting as a brand ambassador while providing strategic leadership to drive operational excellence, financial success, and a strong service culture.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Lead the overall management and strategic direction of the hotel, ensuring all departments achieve operational and financial objectives
 </li>
 <li>
 Drive profitability through effective revenue generation, budgeting, cost control, and financial performance management
 </li>
 <li>
 Ensure full compliance with Accor and M&ouml;venpick brand standards, operating procedures, and local legislation
 </li>
 <li>
 Foster a strong service culture that consistently exceeds guest expectations
 </li>
 <li>
 Recruit, develop, and retain top talent while promoting employee engagement and an inclusive, collaborative work environment
 </li>
 <li>
 Build and maintain strong relationships with hotel owners, business partners, and local stakeholders
 </li>
 <li>
 Develop and execute creative commercial strategies to strengthen the hotel&rsquo;s market positioning and competitive performance
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Proven experience as a General Manager or senior leader within an international or reputable hotel brand
 </li>
 <li>
 Strong leadership and people management skills with the ability to inspire and engage teams
 </li>
 <li>
 Solid commercial and financial acumen with a successful track record in managing KPIs and budgets
 </li>
 <li>
 Strategic, innovative, and results-driven mindset
 </li>
 <li>
 High standards and strong focus on guest experience, service quality, and brand consistency
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Fluency in Turkish and English is required; additional languages are an advantage
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Your Team &amp; Working Environment
 
 
 
 M&ouml;venpick Hotel Istanbul Golden Horn offers a professional, respectful, and collaborative working culture. You will lead a dynamic, multicultural, and development-oriented team, contributing to both the success of the brand and your own career growth.
 
 
 
 What Awaits You At Accor
 
 
 
 <ul>
 <li>
 International career opportunities and leadership development programs
 </li>
 <li>
 Global employee benefits across Accor and M&ouml;venpick hotels
 </li>
 <li>
 Active involvement in sustainability, CSR, and community initiatives
 </li>
 <li>
 A strong commitment to diversity, inclusion, and equal opportunity
 
 
 </li>
 </ul>
 At Accor, we are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent.
</div>

General Manager - Mövenpick Hotel Istanbul Golden Horn

Mövenpick

<div>Company Description 
Accor is one of the world&rsquo;s leading hospitality groups, operating more than 45 brands across over 110 countries, with more than 5,500 hotels, 10,000 restaurants, and lifestyle destinations worldwide. At Accor, we believe that every individual is a Heartist&reg;, guided by passion, responsibility, and a commitment to creating meaningful experiences for our guests, colleagues, and the planet.
M&ouml;venpick Hotel Istanbul Golden Horn is a distinctive urban hotel located along the historic shores of the Golden Horn, where timeless heritage meets contemporary design. With its prime location close to key business and leisure destinations, strong MICE facilities, refined dining concepts, and high service standards, the hotel offers an exceptional experience for both local and international guests. The property reflects M&ouml;venpick&rsquo;s premium positioning, combining Swiss hospitality excellence with the rich cultural spirit of Istanbul. 
Job Description 
As General Manager, you will be fully responsible for the overall performance of the hotel, acting as a brand ambassador while providing strategic leadership to drive operational excellence, financial success, and a strong service culture.
Key Responsibilities:<ul><li>
Lead the overall management and strategic direction of the hotel, ensuring all departments achieve operational and financial objectives</li><li>
Drive profitability through effective revenue generation, budgeting, cost control, and financial performance management</li><li>
Ensure full compliance with Accor and M&ouml;venpick brand standards, operating procedures, and local legislation</li><li>
Foster a strong service culture that consistently exceeds guest expectations</li><li>
Recruit, develop, and retain top talent while promoting employee engagement and an inclusive, collaborative work environment</li><li>
Build and maintain strong relationships with hotel owners, business partners, and local stakeholders</li><li>
Develop and execute creative commercial strategies to strengthen the hotel&rsquo;s market positioning and competitive performance</li></ul> 
Qualifications<ul><li> 
Proven experience as a General Manager or senior leader within an international or reputable hotel brand</li><li>
Strong leadership and people management skills with the ability to inspire and engage teams</li><li>
Solid commercial and financial acumen with a successful track record in managing KPIs and budgets</li><li>
Strategic, innovative, and results-driven mindset</li><li>
High standards and strong focus on guest experience, service quality, and brand consistency</li><li>
Excellent communication and interpersonal skills</li><li>
Fluency in Turkish and English is required; additional languages are an advantage</li></ul> 
Additional Information 
Your Team &amp; Working Environment: 
M&ouml;venpick Hotel Istanbul Golden Horn offers a professional, respectful, and collaborative working culture. You will lead a dynamic, multicultural, and development-oriented team, contributing to both the success of the brand and your own career growth.
What Awaits You at Accor:<ul><li>
International career opportunities and leadership development programs</li><li>
Global employee benefits across Accor and M&ouml;venpick hotels</li><li>
Active involvement in sustainability, CSR, and community initiatives</li><li>
A strong commitment to diversity, inclusion, and equal opportunity</li></ul>
At Accor, we are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent.</div>

Explore 77+ Hotel receptionist in Istanbul this January. Find roles across top companies and apply now to boost your career.

77 hotel receptionist jobs IN Istanbul

Receptionist

Spa & Wellness Receptionist

Guest Relations Agent

Guest Arrival Expert

Guest Experience Expert

General Manager - Mövenpick Hotel Istanbul Golden Horn

General Manager - Mövenpick Hotel Istanbul Golden Horn