sales manager

hr manager

real estate sales manager

reservations agent

sales & marketing manager

hotel sales manager

Oaks Hotels

<div><b>Company Description</b><p><br>
If you are a traveller seeking stylish short accommodation close to local attractions, or you are seeking a longer term corporate stay, Oaks Liwa Heights Hotel Suites Dubai, offer an ideal base for all your travel needs. Offering luxurious accommodation and first-class facilities, our hotel promises to make your stay magnificent.</p><b><br>
Job Description</b><p><br>
Assistant Sales Manager supports the Sales Manager in driving revenue for the hotel&rsquo;s suite accommodations by identifying new business opportunities, maintaining strong client relationships, and ensuring the successful execution of sales strategies. The role involves managing corporate, leisure, and long-stay accounts, coordinating with operational departments, and assisting in meeting overall sales targets.</p><b><br>
Qualifications</b><ul><li><p><br>
Bachelor&rsquo;s degree in Business, Hospitality, Marketing.</p></li><li><p>
Minimum 3&ndash;5 years of experience in hotel sales or hospitality-related roles.</p></li><li><p>
Strong communication, negotiation, and presentation skills.</p></li><li><p>
Ability to work independently and as part of a team in a fast-paced environment.</p></li><li><p>
Customer-focused, results-driven, and organized with strong attention to detail.</p></li><li><p>
Sales &amp; target oriented</p></li><li><p>
Has a good client relationship management</p></li><li><p>
Strong problem-solving and decision-making skills</p></li><li><p>
Demonstrates effective time management and multitasking skills</p></li><li><p>
With professional appearance and good communication skills</p></li></ul><b><br>
Additional Information</b><ul><li><p><br>
Assist in developing and implementing sales strategies to increase occupancy and revenue for hotel suites.</p></li><li><p>
Identify and pursue new business opportunities in corporate, leisure, travel agency, and long-stay markets.</p></li><li><p>
Conduct sales calls, site inspections, and presentations to potential clients.</p></li><li><p>
Support the negotiation of contracts and rate agreements in line with hotel guidelines.</p></li><li><p>
Prepare sales proposals, quotations, and follow-up communications.</p></li></ul></div>

Assistant Sales Manager

Khana Khazana Hospitality

<p>Position is for an 4 star Reputed Hotel In Fujairah</p><p><b>Position Summary </b></p><p>The Hotel Sales Executive is responsible for driving revenue and market share by securing new business and maintaining strong client relationships across multiple segments including corporate, leisure, and group bookings. This role requires a proactive approach to sales, effective communication, and the ability to manage multiple accounts. The Sales Executive works to ensure sales strategies are implemented effectively and revenue goals are met.</p><p><b>Key Responsibilities</b></p><ul><li>Actively source and develop new business opportunities across assigned market segments mainly Sales from Shipping Companies, Leisure.</li><li>Maintain and grow existing client relationships through regular communication, meetings, and follow-ups.</li><li>Conduct sales calls, site inspections, client presentations, and hotel familiarization visits.</li><li>Coordinate with hotel operations and sales teams to ensure a seamless guest experience and delivery of service commitments.</li><li>Prepare and present proposals and contracts in line with rate and availability guidelines.</li><li>Monitor market trends and competitor activity to identify opportunities and adjust strategies accordingly.</li><li>Maintain accurate and up-to-date client and activity records in the CRM system.</li><li>Support the Sales Manager in achieving sales targets and preparing reports and forecasts.</li><li>Attend trade shows, networking events, and sales roadshows as a representative of the hotel.</li><li>Ensure alignment with brand standards, hotel policies, and local compliance regulations.</li></ul><p><b>Qualifications &amp; Experience:</b></p><ul><li>Diploma or Degree in Hospitality Management, Business, Marketing, or a related field.</li><li>Minimum 2-3 years of experience in a hotel sales or customer-facing role, preferably in a multi-property or cluster setting.</li><li>Strong communication, negotiation, and interpersonal skills.</li><li>Proactive, goal-driven, and capable of working both independently and in a team.</li><li>Proficient in Microsoft Office and hotel sales systems</li><li>Ability to manage time and priorities effectively in a dynamic, multi-property environment.</li><li>Flexibility to travel between hotel or for client meetings/events as required.</li></ul><p>Inclusions</p><p>2 years visa+Food+Accomodation+Medical Insiurance</p><p>Job Type: Full-time</p><p>Pay: AED3,500.00 - AED4,000.00 per month</p><p>Ability to commute/relocate:</p><ul><li>Dubai: Reliably commute or willing to relocate with an employer-provided relocation package (Required)</li></ul><p>Application Question(s):</p><ul><li>Are you Interested to work in Fujairah </li></ul><p>Experience:</p><ul><li>Sales: 2 years (Required)</li></ul><p>Language:</p><ul><li>malayalam (Required)</li></ul><p>Expected Start Date: 15/12/2025</p>

HOTEL SALES EXECUTIVE-FEMALE

The First Group Hospitality

<div>Overview:
<div>
Be part of an iconic hospitality landmark</div><div></div><div><br>
Ciel Dubai Marina, part of IHG Hotels &amp; Resorts&rsquo; prestigious Vignette Collection, is set to redefine luxury as the world&rsquo;s tallest hotel. The First Group&rsquo;s flagship development featuring 1,004 elegantly designed guestrooms, 8 stunning dining destinations, 3 outdoor swimming pools, breathtaking floor-to-ceiling panoramic views, and an array of world-class amenities, Ciel offers an unparalleled hospitality experience.</div><div></div><div><br>
Designed by the award-winning architectural firm, NORR Group, Ciel has already garnered prestigious industry accolades, including the 2019 International Property Awards for <i>Best International Hotel Architecture</i> and <i>Best Hotel Architecture Arabia</i>. This international recognition establishes Ciel as a landmark development and a symbol of innovation in the hospitality industry.</div><div></div><div><br>
Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Ciel Dubai Marina, Vignette Collection.</div><div></div><div><b><br>
About The First Group Hospitality</b></div><div><br>
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.</div><div></div><div><br>
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.</div><div></div><div><br>
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.</div>
Job Description:
<p><b>
Overview:</b></p><p>
As a Sales Manager &ndash; Leisure FIT/Groups for Ciel Dubai Marina, Vignette Collection, you will lead our Leisure/Group sales initiatives within the dynamic Dubai market. This role is instrumental in driving room revenue, developing long-term client relationships, and positioning the hotel as a preferred destination for Leisure travellers and leisure Group clients. The ideal candidate will bring strong market knowledge, proactive sales techniques, and exceptional relationship-building skills.</p><p></p><p><b><br>
Key Responsibilities:</b></p><ul><li>
Develop and execute the leisure sales strategy in alignment with overall business objectives.</li><li>
Identify, target, and secure DMC and MICE accounts while maintaining and growing existing relationships.</li><li>
Conduct regular client meetings, sales calls, and presentations to promote the hotel's products and services.</li><li>
Collaborate with Revenue and Marketing teams to create attractive corporate packages and offers.</li><li>
Monitor market trends, competitor activities, and client feedback to adjust strategies accordingly.</li><li>
Achieve and exceed sales targets, room nights, and revenue KPIs for the corporate segment.</li><li>
Represent the property at trade shows, roadshows, and networking events in the UAE and regionally.</li><li>
Prepare and present accurate sales forecasts, market reports, and performance analysis to senior management.</li></ul>
Desired Skill &amp; Expertise:<div></div><p><b><br>
Qualifications:</b></p><ul><li>
Minimum 1&ndash;2 years of experience as a Sales Executive or Manager or similar role in a luxury or 5-star hotel environment;</li><li>
Proficient in Microsoft Office Suite and event planning software; knowledge of CRM systems is a plus.</li><li>
Fluent in English (written and spoken); knowledge of additional languages is highly desirable. (Russian/German/French/Italian)</li><li>
Outstanding organizational and time management skills.</li><li>
Exceptional attention to detail and creative problem-solving abilities.</li><li>
Strong interpersonal skills with a polished, client-facing presence.</li><li>
Ability to work flexible hours, including evenings, weekends, and holidays.</li></ul></div>

Sales Manager - Leisure Groups (European Market)

Hyatt

<div><div><p>Summary</p><div><p>
The Sales Manager &ndash; Leisure is responsible for proactively driving and maximizing revenue from the Leisure segment. This role involves strategically securing business from key Tour Operators, Travel Agencies, Wholesalers, and OTAs to ensure superior occupancy and market share for the hotel.</p><p>
</p><p>Key Responsibilities</p><ul><li>
Develop and execute strategic sales plans to achieve monthly and annual Leisure revenue targets</li><li>
Identify, qualify, and secure new leisure business while maintaining strong relationships with existing accounts</li><li>
Conduct regular sales calls and client site inspections</li><li>
Monitor market trends to inform pricing strategy in coordination with the Revenue Management team.</li></ul></div></div><div><p>
Qualifications</p><div><p>
Minimum of 3 years of dedicated proactive hotel sales experience in the Dubai market, specifically within the Leisure segment.</p><p>
Exceptional communication and negotiation skills in English.</p></div></div></div><div></div>

SALES MANAGER - LEISURE

<div>Overview:
<div><b>
About The First Group Hospitality</b></div><div><br>
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.</div><div></div><div><br>
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.</div><div></div><div><br>
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.</div>
Job Description:
<div>
The <b>Sales Manager &ndash; Leisure &amp; Groups (Cluster)</b> is responsible for driving revenue across <b>Leisure, FIT/Wholesale, OTA leisure, and Group segments</b> for both <b>The First Collection Business Bay</b> and <b>Waterfront Tribute Collection</b>. The role focuses on proactively developing new business, managing existing leisure and group accounts, and ensuring seamless communication and coordination between sales, revenue, reservations, and operations teams. It is a performance-driven role requiring strong market connections, strategic selling skills, and the ability to represent two distinct hotels under The First Collection portfolio.</div><div></div><div><b><br>
Key Responsibilities</b></div><div><b>
1. Sales &amp; Revenue Generation</b></div><ul><li>
Develop and grow production from assigned <b>leisure, wholesale, FIT, OTA leisure and group</b> accounts for both properties.</li><li>
Source and secure <b>new leisure and group business</b>, including tour operators, travel agents, DMCs, online partners, and group organizers.</li><li>
Drive conversion of <b>group inquiries</b>, ensuring competitive proposals, up-selling, and timely follow-up to maximize revenue.</li><li>
Work closely with Revenue Management to implement rate strategies, manage account mix, and support need-period activation.</li></ul><div><b>
2. Account Management</b></div><ul><li>
Maintain and grow strong relationships with key travel trade partners, group planners, and wholesale accounts.</li><li>
Conduct regular sales calls, client meetings, product updates, joint sales calls, and market visits.</li><li>
Manage contracting processes for FIT and group business; negotiate contracts based on cluster rate strategy and guidelines.</li><li>
Organize and host familiarization trips, site inspections, and client experiences across both properties.</li></ul><div><b>
3. Business Development &amp; Market Intelligence</b></div><ul><li>
Identify new leisure and group opportunities in local, regional, and international markets.</li><li>
Track competitor performance, promotions, and market shifts within Dubai and key feeder markets.</li><li>
Participate in trade shows, exhibitions, roadshows, and networking events to promote the cluster hotels.</li><li>
Provide insights to the Cluster DOS / ADOS on trends affecting leisure and group performance.</li></ul><div><b>
4. Coordination &amp; Collaboration</b></div><ul><li>
Work closely with Reservations, Revenue, Front Office, F&amp;B, Events and Operations to ensure smooth delivery of group programs and leisure bookings.</li><li>
Ensure group resumes, rooming lists, billing instructions and special arrangements are communicated accurately and on time.</li><li>
Collaborate with Marketing to support leisure campaigns, tactical offers, and promotions.</li></ul><div><b>
5. Administration &amp; Reporting</b></div><ul><li>
Maintain accurate records and account production in the CRM / sales system.</li><li>
Prepare weekly and monthly production reports for leisure and group segments.</li><li>
Ensure all contracts, RFP responses, proposals, and rate loading are completed according to TFC and Tribute Collection standards.</li><li>
Track sales activities and maintain an updated pipeline for upcoming leisure and group business.</li></ul>
Desired Skill &amp; Expertise:
<ul><li><div>
Proven experience in hotel sales across <b>Leisure, FIT/Wholesale, OTA leisure, and Groups</b> segments.</div></li><li><div>
Strong market connections with <b>travel agents, DMCs, tour operators, wholesalers, and OTAs</b>.</div></li><li><div>
Demonstrated ability to <b>source, secure, and grow new business</b> for multiple properties.</div></li><li><div>
Strong <b>negotiation, contracting, and strategic selling</b> skills.</div></li><li><div>
Solid understanding of <b>Dubai market trends</b>, feeder markets, and competitor landscape.</div></li><li><div>
Experience conducting <b>sales calls, client meetings, market visits, and familiarization trips</b>.</div></li><li><div>
Ability to collaborate effectively with <b>Revenue, Reservations, Operations, and Marketing</b> teams.</div></li><li><div>
Strong skills in managing <b>group requirements</b>, including resumes, rooming lists, and billing details.</div></li><li><div>
Proficient in <b>CRM/sales systems</b>, reporting, rate loading, and handling RFPs/proposals.</div></li><li><div>
Highly organized, results-driven, with excellent communication, presentation, and networking skills.</div></li></ul></div>

Sales Manager - Leisure and Group Focus

Raffles

<div><b>Company Description</b><p><br>
We are far more than a worldwide leader. We are more than 240 000 women and men who share something unique. Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences<br>
Yes, we lead the way. But we want to go further, with audacity, with imagination, with passion.</p><p><b>
Raffles the Palm</b></p><p>
Raffles the Palm Dubai is on the western crescent of Palm Jumeirah, the world&rsquo;s largest manmade island and archipelago. This luxurious five-star hotel with 353 spacious rooms, suites and villas is embellished with hand-crafted Italian touches and offset by carefully selected amenities to complete the atmosphere of elegance. Guests can enjoy panoramic views, a private beach, state of the art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, signature and private restaurants complemented by exquisite banqueting and conference spaces.</p><p>
When visiting Raffles, guests will discover the individual personality and story offered by the hotel. At the essence of every Raffles is the delivery of thoughtful, personal and discreet service to well-travelled guests. Raffles Hotels &amp; Resorts is an award-winning, luxury international hotel company with a history dating back to 1887 with the opening of Raffles Hotel, Singapore. The portfolio currently comprises nearly twenty luxurious properties, from secluded resorts to city hotels in key locations around the world.</p><p></p><b><br>
Job Description</b><p><br>
This role is the champion of the Group segment. Responsible for leading and motivating junior team members to ensure yearly sales budget is achieved and surpassed. Responsible for implementing management standards and quality guidelines in the Department set by the Area Commercial Director.</p><p><b>
KEY ROLES &amp; RESPONSIBILITIES</b></p><p><b>
FINANCIAL</b><b>:</b></p><ul><li>
To assist the Area Commercial Director.in the preparation of the yearly revenue &amp; expense budget.</li><li>
To actively lead the Group segment&rsquo;s financial and administrative activities to ensure that yearly revenue budgets are surpassed.</li><li>
To assist the DOS, Area Commercial Director and DRM with accuracy of revenue forecasting with most updated segments and market information.</li><li>
Responsible for Room Sales of managed accounts in Group segment including individual.</li></ul><p><b>
ADMINISTRATIVE</b><b>:</b></p><ul><li>
To actively contribute to the Department&rsquo;s financial and administrative activities to ensure that yearly revenue budgets are surpassed.</li><li>
To prepare accurate administration reports such as sales call schedules, sales call reports, month-end and other reports are submitted on time to the Area Commercial Director.</li></ul><p><b>
OPERATIONAL</b><b>:</b></p><ul><li>
To manage Consortia, Government, Volume and Preferred accounts within the Group segment ensuring targets are met.</li><li>
To conduct sales calls with the team.</li><li>
To respond to all inquiries within 24 hours.</li><li>
To set up appointments and make personal sales calls, telemarketing and site inspections to all existing and potential accounts.</li><li>
To entertain decision makers of accounts in the F&amp;B outlets of the hotel and to take part in promotional activities with them.</li><li>
To follow up on lost business and bring information about them to the knowledge of the department superior.</li><li>
To negotiate with all customers and send out offers/contracts regarding individual and group business.</li><li>
To contribute to following the conversion ratio of the Group Department.</li><li>
To be aware of all market trends and share it to team so that a collective action can be implemented.</li><li>
To plan and arrange business trips to expand market awareness of the brand in key source markets.</li><li>
To attend international and local trade shows, roadshows and business trips to build and maintain strong relationship with clients.</li><li>
To consistently interact with key clients focusing on high profile guests.</li><li>
To maintain an efficient customer database system (OPERA), this is essential in generating sales activities report.</li><li>
To update customers with the latest developments in the hotel and inform hotel management of all changes in the customer profile.</li><li>
To seek out and target new customers, new sales opportunities and initiate action plan to secure new business for the Hotel.</li><li>
To assist Credit Department in following up all outstanding balances of accounts in a timely manner.</li><li>
To come prepared on weekly Sales and Revenue meetings</li><li>
To build and maintain good relations with all Accor Regional and Global Sales Offices.</li><li>
To be aware of all fire, health, safety, emergency and security procedures in the hotel.</li><li>
To keep the DOS and Area Commercial Director promptly and fully informed of all problems or concerns so that corrective action can be taken on time.</li><li>
To adhere to the Department and Hotel&rsquo;s standard operating procedures (SOP&rsquo;s)</li><li>
To ensure strict confidentiality of information in the Department and Hotel.</li><li>
To carry out duties, projects and other assignments as required by DOS.</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Minimum 3 years experience in a sales position, preferably at an international 5 star hotel</li><li>
Degree/Diploma in Hotel Management / Business Administration</li><li>
Strong knowledge of Opera &amp; Microsoft Office</li><li>
Understands the local culture and have worked in the region</li><li>
Fluency in English, written and spoken, is preferred</li></ul><br>
<b>
Additional Information</b><br>
<ul><li>
Excellent understanding of luxury market</li><li>
Excellent understanding of all hotel departments</li><li>
Professional sales and presentation skills</li><li>
Knowledge of basic accounting, math skills and analytical capabilities required.</li><li>
Extensive knowledge of sales skills and revenue management</li><li>
Ability to assess/evaluate employee&rsquo;s performance fairly.</li><li>
Must have strong interpersonal skills with attention to details</li><li>
Strong written and verbal communication skills</li><li>
A leader with a positive attitude</li><li>
Strategic thinking combined with the ability to move strategy to action</li><li>
Problem solving skills</li><li>
Managerial / Leadership skills</li><li>
Self-motivated, creative and confident, with a highly energetic personality</li><li>
Creative, independent, and manages stress gracefully</li><li>
Ability to meet deadlines consistently</li><li>
Pro-active and taking initiative</li><li>
Must be organized and ability to work and follow systems and procedures</li><li>
Must be adaptable to change of strategy, ideas, systems etc.</li><li>
Must be guest service oriented</li><li>
Proficiency in organizational planning with the ability to multi-task</li><li>
Ability to meet deadlines consistently</li><li>
Pro-active, takes initiative and independent</li><li>
Well-organized &amp; ability to work and follow systems and procedures</li><li>
Guest service oriented</li><li>
Efficient multi-tasker</li></ul></div>

Director of Sales - Groups

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25166312<br>
<b>Job Category</b>Sales &amp; Marketing<br>
<b>Location</b>Marriott Hotel Al Jaddaf Dubai, Oud Metha Road, Dubai, United Arab Emirates, United Arab Emirates, 122273<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<p></p><div><div><br>
<p><b>JOB SUMMARY</b></p><p><br>
</p><p>Functions as the business leader of the property&rsquo;s Catering Sales Department and manages the property's reactive and proactive catering sales efforts. Shares responsibility for achieving revenue goals, guest and associate satisfaction and the financial performance of the department. Implements the brand&rsquo;s service strategy and applicable brand initiatives in all aspects of the sales process. Provides day to day leadership to a team of on-property catering sales associates. Partners with key stakeholders within Area Sales to receive warms leads for more in-depth qualification of the business for the property. Partners with Event Management and hotel operations to sell products and services that the hotel has the ability to successfully execute. Verifies a seamless turnover from sales to operations and back to sales while consistently delivering a high level of service. Maintains accountability for verifying that the team maximizes revenue opportunities by up-selling and accurately forecasting (e.g., catering and group rooms) for all events.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p><p><br>
</p><p><b>Education and Experience</b></p><p><br>
</p><p><b>Required:</b></p>
<ul><li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.</li></ul>
<p>OR</p>
<ul><li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.</li></ul><p><br>
</p><p><b>Preferred:</b></p>
<ul><li>4 year college degree.</li></ul><p><br>
</p><p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>Managing Sales Activities</b></p>
<ul><li>Manages the catering sales efforts for the hotel including local and group/convention business.</li></ul>
<ul><li>Solicits/books local catering business and develops group business.</li></ul>
<ul><li>Develops and manages catering sales revenue and operation budgets, and provides forecasting reports.</li></ul>
<ul><li>Works with the management team to create and implement a catering sales/marketing plan addressing revenue, customers and market.</li></ul>
<ul><li>Develops menus that drive sales.</li></ul>
<ul><li>Assists with selling, implementation and follow-through of catering promotions.</li></ul>
<ul><li>Executes and supports Marriott&rsquo;s Customer Service Standards and hotel&rsquo;s Brand Standards.</li></ul>
<ul><li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li></ul>
<ul><li>Participates in and practices daily service basics of the brand (e.g.,, Marriott Hotels &amp; Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).</li></ul>
<ul><li>Coordinates and deploys catering sales resources on-property to establish pull-through and sustainment of catering sales strategies and selling solutions. Develops a close working relationship with operations to execute strategies at the hotel level.</li></ul>
<ul><li>Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.</li></ul>
<ul><li>Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.</li></ul>
<ul><li>Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.</li></ul>
<ul><li>Implements the brand&rsquo;s service strategy and applicable brand initiatives in all aspects of the sales process.</li></ul>
<ul><li>Performs other duties, as assigned, to meet business needs.</li></ul><p><br>
</p><p><b>Building Successful Relationships</b></p>
<ul><li>Interacts effectively with guests/clients, sales and kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to monitor guest satisfaction.</li></ul>
<ul><li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.</li></ul>
<ul><li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.</li></ul>
<ul><li>Gains understanding of the hotel&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li></ul>
<ul><li>Partners with key stakeholders within Area Sales to receive warms leads for more in-depth qualification of the business for the property.</li></ul>
<ul><li>Partners with Event Management and hotel operations to sell products and services that the hotel has the ability to successfully execute.</li></ul><p><br>
</p><p><b>Leadership</b></p>
<ul><li>Manages and directs the on-property catering sales managers to achieve hotel revenue goals by proactively targeting current and new high value accounts in the market and implementing effective catering sales deployment strategies to grow market share.</li></ul>
<ul><li>Partners with Human Resources (HR) to attract, develop and retain the right people in order to support the strategic priorities of the market.</li></ul>
<ul><li>Creates effective structures, processes, jobs and performance management systems are in place.</li></ul>
<ul><li>Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), align performance and rewards, addresses performance issues and holds staff accountable for successful results.</li></ul>
<ul><li>Forecasts talent needs and manages talent acquisition strategy with HR to minimize lost time due to turnover.</li></ul>
<ul><li>Keeps an active list of the competition&rsquo;s best sales people and executes a recruitment and acquisition plan with HR.</li></ul>
<ul><li>Supports tools and training resources to educate sales associates on winning catering solutions.</li></ul>
<ul><li>Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales &amp; marketing talent; works with HR to anticipate future talent needs based on business growth plans.</li></ul>
<ul><li>Identifies, trains and mentors catering sales associates.</li></ul>
<ul><li>Transfers functional knowledge and develop catering sales skills of other discipline managers.</li></ul>
<ul><li>Shares responsibility for achieving revenue goals, guest and associate satisfaction and the financial performance of the department.</li></ul>
<ul><li>Provides day to day leadership to a team of on-property catering sales associates.</li></ul></div><p></p><div><br>
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work,<b> begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.<br>
</p><div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

Director of Catering Sales

Explore 5202+ Hotel sales manager in Dubai this December. Find roles across top companies and apply now to boost your career.