sales manager

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hotel sales manager

Accor

<div>Company Description 
Established in 2000 in Turkey, Rixos pioneers the &lsquo;ALL Inclusive, ALL Exclusive&rsquo; concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury. 
Job Description<ul><li> 
PROSPECTIVE ACCOUNTS: Identifies prospective accounts and establishes goals for Key Accounts by analysing historical data and other statistical information and also by conducting accounts interviews and preparing customer action plans</li><li>
FAIRS (domestic/International) : Attends fairs in order to represent the Hotel and/or region within a both according to the action plan within the Business/Marketing Plan of the Hotel. The fairs are attended in co-ordination with the Regional or Corp. Sales</li><li>
DOMESTIC MARKET: Priority in sales activities are to be given to this market, for the local travel trade as well as for the corporate accounts</li><li>
INTERNATIONAL MARKET: Has to be worked on in close co-ordination with the General Manager according to internal regulations</li><li>
ROOMS: Regarding the availability and the co-ordination of rooms for high booking periods the final approval of availability is taken always by the Hotel operation&rsquo;s management.</li><li>
MARKET MIX: Emphasis on right market mix to maintain the quality of the product and to minimize market dependence on long term</li><li>
CO-ORDINATION: Regular meetings with the hotel operation (Rooms Division, Reservation and Food &amp; Beverage) have to be held to exchange information and problem solving</li><li>
Reduces administrative work to achieve a minimum of 5-7 personal sales/courtesy calls per day as well as 10 telephone sales/courtesy calls per day, without affecting promptness of flow of correspondence to accounts</li><li>
Ensures that all incoming correspondence (inquiries, requests, offers, confirmations, etc.) are attended to and replied in due time</li><li>
Reporting: Prepares and transmits the Call Reports on a weekly basis to the supervisor and/or the General Manager. Establishes a Monthly Report which includes the summary of the past activities, prospection and trends, and analyses competitor&rsquo;s sales and promotion efforts, forecast for all sales activities &amp; production/conversion figures. Attends once a month hotel&rsquo;s Sales/Rooms Division and Credit meeting</li><li>
Business Plan / Budget: Targets to achieve key figures from key accounts / key markets through preparation and execution of proper action plan for his/her field of responsibility</li><li>
Accounts Receivable: Is co-responsible for the settlement of outstanding, respectively the follow up on a regular basis towards local Travel Trade to match credit policy in close co-ordination with the Credit Manager / Rooms Division</li><li>
Establishes and signs contracts with local In-bound Operators/Travel Agents /Corporate considering the official Rate Policy in co-ordination with the General Manager</li><li>
Conducts rate market surveys to advise management of actual market trends</li><li>
Establishes and co-signs contracts with Inter-national Tour Operators/Corporate respecting the Rate Policy and Contract Policy together with the General Manager. He/she conducts prior discussions with the partners to prepare final contracting</li><li>
Special deals (out of guidelines and rate policy) must in any case be discussed, co-ordinated and approved prior to offer with the hotel&rsquo;s management</li><li>
Ensures all staff are thoroughly familiar with the Hotel&rsquo;s emergency procedures and is in a state of preparedness for any emergency which may occur</li><li>
Execution of regular technical/skills training. Is responsible for setting up and maintaining ongoing training programs in the department in conjunction with the Director of HR &amp; the L&amp;D Manager</li><li>
Maintains a monthly overview of vacation- and public holiday balance of all his/her staff and delivers a monthly consolidated summary to the Director of HR</li><li>
He/she is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility</li><li>
Assumes responsibility of Duty Manager when scheduled to do so.</li><li>
Other duties as assigned</li><li>
Press Releases, PR activities, Advertisements etc. are executed and co-ordinated by the GM&rsquo;s Office</li><li>
Electronic Distribution Systems are up-dated by the hotel operation on regular basis</li><li>
Assist in Task Force Teams for new openings</li><li>
Carry out any other reasonable task (which may not be stated here) as requested</li></ul> 
Qualifications 
Master Degree in Marketing or Diploma in vocational hospitality, 8 &ndash; 10 years experience in 4-5 star Hotel</div>

Director of Sales

Rixos

Head of Saudi Market - Sales- (Saudi National Only)

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25169162
 
 
 
 Job Category
 
 Sales &amp; Marketing
 
 
 
 Location
 
 Sheraton Jeddah Hotel, North Corniche, Jeddah, Saudi Arabia, Saudi Arabia, 21424VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 
 We&rsquo;re looking for a versatile profile. The position is accountable for proactively soliciting and handling sales opportunities and also for reactively responding to any catering and group opportunities.
 
 
 
 The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Building Successful Relationships that Generate Sales Opportunities
 
 
 
 <ul>
 <li>
 Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
 </li>
 <li>
 Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
 </li>
 <li>
 Develops relationships within community to strengthen and expand customer base for sales opportunities.
 </li>
 <li>
 Manages and develops relationships with key internal and external stakeholders.
 </li>
 <li>
 Provides accurate, complete and effective turnover to Event Management.
 
 
 </li>
 </ul>
 
 Managing Sales Activities
 
 
 
 <ul>
 <li>
 Participates in sales calls with members of sales team to acquire new business and/or close on business.
 </li>
 <li>
 Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
 </li>
 <li>
 Handle group and meeting/catering opportunities and to timely respond to customers&rsquo; special needs and requirements.
 </li>
 <li>
 Respond to transient business and to extended stays requests.
 
 
 </li>
 </ul>
 
 Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue
 
 
 
 <ul>
 <li>
 Identifies new business to achieve personal and location revenue goals.
 </li>
 <li>
 Understands the overall market - competitors&rsquo; strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
 </li>
 <li>
 Closes the best opportunities for the location based on market conditions and location needs.
 </li>
 <li>
 Gains understanding of the location&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
 
 
 </li>
 </ul>
 
 Providing Exceptional Customer Service
 
 
 
 <ul>
 <li>
 Supports the company&rsquo;s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
 </li>
 <li>
 Services our customers in order to grow share of the account.
 </li>
 <li>
 Executes and supports the company&rsquo;s customer service standards.
 </li>
 <li>
 Provides excellent customer service consistent with the daily service basics of the company.
 </li>
 <li>
 Sets a positive example for guest relations.
 </li>
 <li>
 Interacts with guests to obtain feedback on product quality and service levels.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Sales Manager

IHG Hotels & Resorts

<div></div><div><div>A little taste of your day-to-day:</div><div> 
</div>Every day is different, but you&rsquo;ll mostly be:<ul><li>
Managing daily sales activities and coaching your team to deliver to their full potential</li><li>
Hitting all personal and team sales goals to help us maximise profitability</li><li>
Creating and implementing sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales
</li><li>Producing and reviewing monthly reports to monitor performance
</li><li>Leading marketing efforts to up-sell guests on hotel services, offerings, and amenities</li></ul> 
What We need from you:<ul><li>
Masters degree would be an advantage, however; Bachelor&rsquo;s degree / higher education qualification / equivalent in marketing or related field is mandatory</li><li>
Four or more years of experience in a hospitality or hotel sales and marketing setting with direct supervisory experience over a sales team</li><li>
Strong knowledge of local businesses and business trends required
</li><li>Must speak local language(s)
</li><li>Candidates currently based in KSA would be preferred.</li><li>
Other languages preferred</li></ul><div> 
</div><div>What you can expect from us:</div><div> 
</div><div>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; including a full uniform, impressive room discounts and some of the best training in the business. 
</div><div></div> 
<div>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 
</div><div></div> 
<div>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our my Wellbeing</div><div>
framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. 
</div><div></div> 
<div>So, join us and you&rsquo;ll become part of our ever-growing global family.</div>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Director of Sales & Marketing

Company Overview:Umrahbookings is the largest B2B accommodation supplier specializing in hotels in Makkah and Madinah. We provide a comprehensive online platform that assists travel agents and tour operators in booking accommodations, transportation, and other services for pilgrims performing Umrah. Our mission is to streamline the Umrah booking process, ensuring seamless and efficient experiences for our partners and their clients.Location:Jeddah, Kingdom of Saudi Arabia. King Road TowerJob Purpose:To achieve acquisition targets by expanding and managing Umrahbookings inventory of hotels in Makkah and Madinah, securing competitive rates and availability to meet company objectives and enhance customer satisfaction.Key Responsibilities:Hotel Contracting in Makkah and Madinah:- Identify, negotiate, and finalize contracts with a diverse range of hotels in Makkah and Madinah to expand Umrahbookings inventory. - Ensure contracted hotels meet quality standards and align with the company's strategic goals.Rate and Availability Negotiation:- Secure competitive rates, special offers, allocations, and added-value deals to provide the best options for our partners. - Negotiate favorable terms to increase booking volumes in Makkah and Madinah.Supplier Relationship Management:- Establish and maintain strong relationships with hotel partners in Makkah and Madinah through regular communication and visits. - Address and resolve any service level or standard issues promptly to maintain high-quality offerings.Performance Analysis:- Regularly analyze sales performance and market trends in Makkah and Madinah to identify growth opportunities or issues. - Collaborate with internal teams to ensure maximum profitability and appropriate pricing strategies.Internal Communication:- Provide relevant destination information, including peak dates and events in Makkah and Madinah, to internal teams. - Assist hotel partners with tools and procedures, offering demonstrations and support as needed.Compliance and Safety:- Collaborate with the Health and Safety team to ensure all reports are completed and current for hotels in Makkah and Madinah.Key Measures:- Achievement of acquisition targets and company performance objectives. - Timely and high-quality completion of contracting tasks. - Positive performance appraisals and feedback from partners.Required Experience and Knowledge:Qualifications &amp; Knowledge:- Strong negotiation skills; proactive, dynamic, and a team player. - Ability to develop and maintain strong relationships with hotel partners. - Experience in contracting within the tourism industry, preferably with existing relationships in Makkah and Madinah.Experience, Skills, and Behavioral Requirements:- High accuracy with excellent attention to detail. - Commercial awareness and effective time management. - Well-developed written and verbal communication skills. - Professional fluency in English; proficiency in Arabic is advantageous. - Ability to work well under pressure and meet strict deadlines. - Proficiency in Microsoft Word, Excel, and Outlook.Desirable:Qualifications &amp; Knowledge: - Understanding of business strategy in the hospitality sector.Experience, Skills, and Behavioral Requirements:- Strong problem-solving abilities. - Creativity in approach and execution.Job Type: Full-timePay: &#65020;120,000.00 - &#65020;420,000.00 per year

Hotel Contracting Manager

<div>Company Description 
As a pioneer in the art of responsible hospitality, the Accor Group brings together more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations across 110 countries. While each brand has its own character, all share a common ambition &mdash; to keep innovating and redefining the art of hospitality.
At M&ouml;venpick Hotel &amp; Residence Hajar Tower Makkah, managed by Accor, you will join a diverse team of Heartists&reg; committed to creating heartfelt, meaningful, and memorable experiences for our guests.
Located just steps away from the Holy Kaaba within the Clock Tower, our 41-storey hotel offers premium accommodation, blessed views, and world-class dining venues, welcoming guests from across the globe &mdash; particularly during the sacred seasons of Hajj, Ramadan, and Umrah.
At Accor, hospitality is a work of heart. Join us and become a Heartist&reg;. 
Job Description 
Job Description
Position Title: Revenue Manager 
Department: Revenue Management 
Reports To: Director of Revenue Management 
Location: M&ouml;venpick Hotel &amp; Residence Hajar Tower Makkah 
Hotel Brand: M&ouml;venpick by Accor
Position Summary<ul><li>
The Revenue Manager is responsible for maximizing total hotel revenue and profitability across all revenue streams by developing and implementing effective pricing, distribution, and inventory strategies. This role collaborates closely with Reservations, Sales, Marketing, and Director of Revenue to ensure the hotel achieves optimal performance, particularly during high-demand periods such as Hajj, Ramadan, and Umrah.</li><li>
The Revenue Manager serves as a key business partner, providing insights into market trends, forecasting accuracy, and long-term revenue strategies aligned with Accor&rsquo;s standards and business objectives.</li></ul>
Key Responsibilities
Revenue Strategy &amp; Optimization<ul><li>
Develop, implement, and monitor hotel revenue management strategies to achieve or exceed revenue targets.</li><li>
Analyze market trends, competitor performance, and booking patterns to optimize pricing and inventory management.</li><li>
Lead weekly Revenue Management Meetings with key stakeholders to review performance and update strategies.</li><li>
Prepare daily, weekly, and monthly revenue reports and forecasts to support business decisions.</li><li>
Drive RevPAR and total revenue growth across all business segments and distribution channels.</li></ul>
Forecasting &amp; Analysis<ul><li>
Prepare accurate demand and revenue forecasts based on historical data, market conditions, and future events.</li><li>
Conduct regular performance reviews, identify risks and opportunities, and recommend corrective actions.</li><li>
Monitor pricing integrity across all online and offline channels.</li></ul>
Distribution &amp; Systems<ul><li>
Ensure optimal configuration, maintenance, and utilization of revenue management systems (IDeaS, Opera PMS, Accor tools).</li><li>
Maintain data quality and system hygiene for all Revenue Management and Distribution platforms.</li><li>
Collaborate with the Reservations team to ensure proper rate loading, inventory accuracy, and system alignment.</li></ul>
Collaboration &amp; Leadership<ul><li>
Work closely with Sales, Marketing, and Finance teams to align strategies with hotel business goals.</li><li>
Participate in budgeting and business planning processes by providing accurate forecasts and insights.</li><li>
Coach and support the Reservations and Front Office teams in revenue optimization practices.</li><li>
Act as the hotel&rsquo;s representative in Accor&rsquo;s Revenue Management community of practice.</li></ul> 

Qualifications 
Qualifications<ul><li>
Bachelor&rsquo;s degree in Hotel Management, Business, or related field.</li><li>
3&ndash;5 years of experience in revenue management roles within a luxury or upper-upscale hotel environment (Accor experience preferred).</li><li>
Strong analytical and problem-solving skills with the ability to translate data into actionable insights.</li><li>
Experience with IDeaS Revenue Management System and Opera PMS highly desirable.</li><li>
In-depth knowledge of online distribution channels, OTA management, and dynamic pricing models.</li><li>
Excellent communication, presentation, and collaboration skills.</li><li>
Fluent in English; proficiency in Arabic is an advantage.</li><li>
High level of integrity, attention to detail, and ability to perform under pressure &mdash; especially during peak seasons.</li></ul> 

Additional Information 
Additional Information<ul><li>
Enjoy discounted Heartist&reg; rates across Accor&rsquo;s global network of 5,600 properties and 10,000 food &amp; beverage venues.</li><li>
Access continuous learning and development through Accor&rsquo;s Revenue Management Academy and leadership programs.</li><li>
Opportunity to grow your career globally across 45+ Accor brands in over 110 countries.</li><li>
Work with industry-leading tools including the IDeaS Revenue Management Platform.</li><li>
Be part of one of Makkah&rsquo;s most iconic hotels, serving guests from all over the world.</li></ul>
Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</div>

Revenue Manager

<div>Job Description 
We are seeking a dynamic and experienced Cluster General Manager in Makkah, Saudi Arabia. As the Cluster General Manager of Novotel Makkah Thakher City hotel, this pivotal role requires a visionary leader who can drive operational excellence, financial performance, and guest satisfaction across multiple properties.<ul><li>
Develop and implement strategic plans to maximise revenue, profitability, and market share for all properties within the cluster</li><li>
Oversee the day-to-day operations of multiple hotels, ensuring consistent delivery of exceptional guest experiences</li><li>
Lead and inspire a diverse team of hotel managers and staff, fostering a culture of excellence and continuous improvement</li><li>
Manage financial performance, including budgeting, forecasting, and cost control measures</li><li>
Drive sales and marketing initiatives to increase occupancy rates and revenue per available room (RevPAR)</li><li>
Ensure compliance with brand standards, local regulations, and company policies across all properties</li><li>
Cultivate and maintain strong relationships with key stakeholders, including owners, corporate leadership, and local authorities</li><li>
Identify and implement innovative solutions to enhance operational efficiency and guest satisfaction</li><li>
Oversee property maintenance, renovations, and capital improvement projects</li><li>
Manage crisis situations and develop contingency plans to mitigate risks</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in Hospitality Management, Business Administration, or related field; Master's degree preferred</li><li>
Minimum 10 years of experience in hospitality management, with a proven track record of success in cluster or multi-property management roles</li><li>
Demonstrated expertise in financial management, including budgeting, forecasting, and P&amp;L responsibility</li><li>
Strong leadership skills with the ability to motivate and develop high-performing teams</li><li>
Excellent strategic planning and execution capabilities</li><li>
Proven ability to drive operational excellence and consistently exceed guest expectations</li><li>
Strong analytical and problem-solving skills, with the ability to make data-driven decisions</li><li>
Exceptional communication and interpersonal skills, with the ability to build relationships at all levels</li><li>
In-depth knowledge of the luxury hospitality market and current industry trends</li><li>
Experience with revenue management and optimization strategies</li><li>
Proficiency in hotel management software and systems</li><li>
Familiarity with Middle Eastern culture and business practices</li><li>
Ability to work in a fast-paced, dynamic environment and adapt to changing priorities</li><li>
Willingness to relocate to Makkah, Saudi Arabia</li></ul></div>

Cluster General Manager

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