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housekeeping coordinator

Accor Group

Job Title Housekeeping Coordinator Hotel Operations and Guest Services Dubai, UAE Job Description Housekeeping Coordinator Hotel Operations and Guest Services Dubai, UAE Position Overview Accor is looking for an organized and guest-focused Housekeeping Coordinator to support daily operations at one of its premium hotels in Dubai. This administrative and service-oriented role is perfect for candidates with prior hotel experience, especially in housekeeping, front office, or service coordination. Join a global leader in hospitality and help ensure a seamless, clean, and personalized stay for every guest. Job Details Job Location: Dubai, United Arab Emirates Industry: Hospitality Function: Housekeeping / Janitorial Gender: Any Candidate Nationality: Any Candidate Current Location: Any Job Type: Full Time Job Overview Housekeeping Administration and Guest Request Coordination As a Housekeeping Coordinator, you will be responsible for managing internal communication, updating room status information, responding to guest requests, and ensuring efficient coordination within the housekeeping team. You will serve as the communication link between Housekeeping and other hotel departments while maintaining administrative records and inventory data in the PMS system. What You ll Do * Respond to and track all guest requests related to housekeeping or internal services * Use hotel property management systems (PMS) to monitor room status and log updates * Maintain accurate records of supplies, amenities, and guest request items * Follow call-handling and telephone etiquette standards while managing internal communication * Coordinate with various departments (Engineering, Front Office, Laundry) as needed for timely service delivery * Update guest history, preferences, and comments into the system for future reference * Support the Assistant Housekeeping Manager in scheduling, task delegation, and communication * Perform administrative duties including report filing, logbook entries, and supply ordering * Participate in team briefings and help drive efficiency and positive morale across housekeeping teams * Ensure all safety, hygiene, and FLHSS (Fire, Life, Health, Safety &amp; Security) standards are maintained * Maintain a clean and organized housekeeping office environment * Help manage lost and found processes in coordination with relevant departments * Escalate guest concerns promptly and ensure appropriate follow-up Ideal Profile Detail-Oriented and Operationally Efficient * Minimum 2 years of experience in a housekeeping or administrative coordinator role in a hotel * Strong proficiency in Microsoft Office (Excel, Word) * Experience with hotel PMS and dispatch systems (Opera preferred) * Strong organizational skills and attention to detail * Fluent spoken and written English; additional languages are a plus * Excellent communication, interpersonal, and multitasking abilities * Proactive, service-minded, and calm under pressure * Professional personal presentation and understanding of hotel standards * Ability to work independently while managing team support functions * Committed to data accuracy, time management, and guest confidentiality

Housekeeping Coordinator

The First Group

Job Description <div>
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The Housekeeping Coordinator is a vital link between the housekeeping team and other hotel departments, ensuring the seamless operation of the housekeeping department. This role involves coordinating daily housekeeping activities, managing staff schedules, handling guest requests, and maintaining accurate records to support the efficient delivery of services that meet the hotel s high standards. <ul> <li>Create and manage daily housekeeping staff schedules, ensuring adequate coverage for guest rooms and public areas. Coordinate with other departments to align housekeeping activities with hotel operations.</li> <li>Serve as the primary point of contact for the housekeeping team, relaying information between housekeeping staff and management. Communicate effectively with other hotel departments, such as front desk and maintenance, to address guest needs and resolve issues promptly.</li> <li>Monitor and respond to guest requests related to housekeeping services, such as extra linens, special cleaning, or room changes. Ensure requests are fulfilled in a timely and efficient manner.</li> <li>Track and manage inventory of cleaning supplies, linens, and amenities. Place orders and ensure timely restocking to avoid shortages.</li> <li>Maintain accurate records of housekeeping activities, including room status, cleaning schedules, staff attendance, and inventory usage. Prepare reports as required by management.</li> <li>Assist in inspecting guest rooms and public areas to ensure cleanliness meets hotel standards. Report any deficiencies to the housekeeping team for immediate action.</li> <li>Support the onboarding and training of new housekeeping staff. Provide ongoing guidance and feedback to ensure consistent adherence to hotel policies and procedures.</li> <li>Ensure all housekeeping activities comply with health, safety, and hygiene standards. Report any safety hazards or maintenance issues to the appropriate department.</li> <li>Assist housekeeping staff with daily tasks during peak times or when needed. Foster a collaborative and positive work environment.</li><li> </li> </ul>
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Desired Skill &amp; Expertise <div>
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<ul> <li>Proven experience in luxury hotels as a housekeeping coordinator or a similar role.</li> <li>Strong organizational and multitasking abilities, excellent communication skills, and proficiency in using housekeeping management software or hotel management systems.</li> <li>Ability to think quickly and resolve issues efficiently while maintaining a high level of service.</li> <li>Keen eye for detail to ensure the highest standards of cleanliness and order are met.</li> <li> Flexibility to work weekends, holidays, and varied shifts as needed.</li></ul></div></div></div>

InterContinental

Do you see yourself as a Housekeeping Coordinator for InterContinental Hotel Dubai Festival City? 
As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand.
Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.
If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
The InterContinental Hotels Group at Dubai Festival City consists of four hotels. These include the luxury and lifestyle brand InterContinental, the lavish long-stay InterContinental Residence Suites, the premium Crowne Plaza, and the essentials Holiday Inn &amp; Suites. In addition to over 1,600 rooms, the cluster boasts a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gym and swimming pool facilities. We are looking for people who are friendly, welcoming, and full of life to join over 1,200 colleagues who are always finding ways to make every guest's experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us. 
A little taste of your day-to-day
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 <li>Ensures forwarding and receiving of all information pertaining to the department to maintain set standards. </li>
 <li>Responsible for entering accurate room status into computer daily and investigating discrepancies.</li>
 <li>Maintains and update administrative data.</li>
 <li>Maintains working area and equipment in a proper state of cleanliness and repair.</li>
 <li>Complies with hotel s health, safety and hygiene policies and adheres to conduct personnel grooming and hygiene standards.</li>
 <li>Attends meetings and training sessions as required.</li>
 <li>Work effectively with customers and colleagues from different viewpoints, cultures, and countries</li>
 <li>Build and maintain positive relationships with all internal customers and guests to anticipate their needs.</li>
 <li>Anticipate guests needs, handle guest enquiries, and solve problems.</li>
 <li>Create a positive hotel image in every interaction with internal and external customers.</li>
 <li>Maintain a high level of product and service knowledge to explain and sell services and facilities to guests.</li>
 <li>Maintain knowledge of special programs and events in the hotel to recognize and respond to guests needs.</li>
 <li>Maintain current Hotel information to be able to provide information to guests.</li>
 <li>Adhere to InterContinental Hotel Group Code of Conduct and Housekeeping Policies and Procedures</li>
 <li>Report problems to Management with suggestions for resolution</li>
 <li>Demonstrate Awareness of OH&amp;S policies and procedures and ensure all procedures are conducted safely and within OH&amp;S guidelines.</li>
 <li>Be aware of the duty of care and adhere to occupational, health and safety legislation, policies and procedures.</li>
 <li>Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.</li>
 <li>Works as part of a team and communicates with other departments as per hotel procedures to ensure excellent quality and service. </li>
 <li>May regularly assist with deep cleaning projects. </li>
 <li>May have turndown duties.</li>
 <li>May assist with other duties as assigned. </li>
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What we need from you
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 <li>Previous administrative experience in hospitality or similar experience as a Housekeeping Administrator or Coordinator in a 4* or 5* hotel</li>
 <li>Telephone Etiquette and Organizational skills.</li>
 <li>Knowledgeable in Microsoft Office applications (Word, Excel, PowerPoint, and Outlook)</li>
 <li>Previous experience in payroll and purchase orders is an advantage.</li>
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What you can expect from us
We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life including impressive room discounts and some of the best training in the business.

Housekeeping Coordinator - Housekeeping

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As an Assistant Housekeeping Manager, you will work closely with the housekeeping team to ensure efficient operations and exceptional service delivery. Your responsibilities will include supervising staff, inspecting rooms and public areas, coordinating tasks, and ensuring adequate inventory levels. The ideal candidate will have strong leadership skills, a keen eye for detail, and a passion for delivering outstanding housekeeping services in a hospitality environment.
 
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 <li>Assist in overseeing the daily operations of the housekeeping department, including room cleaning, public area maintenance, laundry, and linen management.</li>
 <li>Train, supervise, and motivate the housekeeping staff, e, and back-of-house areas to ensure cleanliness, tidiness, and adherence to established standards.</li>
 <li>Coordinate and prioritize housekeeping tasks, ensuring efficient allocation of resources and timely completion of work.</li>
 <li>Monitor and maintain inventory levels of cleaning supplies, linens, and amenities, and coordinate with the purchasing department for timely replenishment.</li>
 <li>Address guest inquiries, concerns, and requests promptly and professionally, striving to exceed guest expectations and resolve any issues effectively.</li>
 <li>Collaborate with other departments, such as Front Office and Maintenance, to ensure smooth operations and timely resolution of maintenance-related issues.</li>
 <li>Assist in the development and implementation of housekeeping policies, procedures, and quality standards to meet guest satisfaction and regulatory requirements.</li>
 <li>Assist in the recruitment, training, and performance evaluation of housekeeping staff.</li>
 <li>Implement and enforce safety and security procedures to ensure the well-being of guests and employees.</li>
 <li>Stay updated on industry trends, best practices, and emerging technologies in housekeeping and implement innovative solutions where applicable.</li>
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Assistant Housekeeping Manager

Confidential Company

<ul><li>Oversee daily housekeeping operations, ensuring all cleaning tasks meet the highest standards of quality and efficiency.</li><li>Conduct regular inspections of guest rooms and public areas, addressing any maintenance or cleanliness issues promptly.</li><li>Train and mentor housekeeping staff on effective cleaning techniques, safety protocols, and customer service practices.</li><li>Manage inventory of cleaning supplies and equipment, ensuring timely reordering and proper storage for optimal use.</li><li>Develop and implement housekeeping schedules to maximize staff productivity while minimizing disruptions to guests.</li><li>Collaborate with other departments, such as front desk and maintenance, to ensure seamless guest experiences.</li><li>Handle guest inquiries and complaints related to housekeeping services with professionalism and a solutions-oriented approach.</li><li>Enforce health and safety regulations within the housekeeping department to promote a safe working environment.</li><li>Prepare reports on housekeeping operations, including staff performance, budget adherence, and guest satisfaction metrics.</li><li>Foster a positive team culture, encouraging open communication and recognizing individual contributions to the team&#x27;s success.</li></ul>

Housekeeping Supervisor

voco

As Residences Housekeeping Supervisor, I will assume full responsibility for the efficient operation in the following:
Handle and assist in department training and orientation of all new hosts and regular trainings to Housekeeping hosts to improve job performance, meet guidelines and standards of service and operation. 
Demonstrate to Housekeeping hosts how to perform each task in job description according to hotel service standards. 
Maintain regular and effective communication with other departments to ensure the smooth operation of housekeeping functions. 
Monitor daily arrivals according to occupancy report in co-ordination with the Housekeeping management team. 
Supervise and inspect the work of Housekeeping hosts ensuring high standard of order, hygiene, sanitation, cleanliness and aesthetic value throughout all service areas and assist when necessary. 
Ensure Housekeeping offices and all storage facilities of housekeeping are kept in good condition and order.
Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded. 
Strictly adhere to LQA standards and guest comments. 
 Qualifications 
To execute the position of Residences Housekeeping Supervisor, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:
High school diploma or equivalent and at least 2 years experience within luxury hotels. Hospitality diploma/degree from a recognized hospitality school is preferred.
Technical skills include MS Office Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms. I have the knowledge of hotel/resort and policies on room allocation etc.
Fluent in English; I understand that additional languages are preferred. 
The above is intended to provide an overview of the role and responsibilities for a Residences Housekeeping Supervisor at Six Senses The Palm Dubai. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.
Six Senses The Palm Dubai is an equal opportunity employer. This policy applies to all terms and conditions of employment.

Residences Housekeeping Supervisor

SWISSOTEL

Ensure all guest rooms, public areas, and back-of-house spaces meet hotel cleanliness and maintenance standards. <ul> <li>Supervise daily housekeeping and laundry operations including cleaning schedules and task assignments.</li> <li>Coordinate uniform management, storage, and distribution of housekeeping supplies.</li> <li>Conduct regular inspections to maintain quality and identify repair or maintenance needs.</li> <li>Maintain optimum productivity while meeting hotel housekeeping standards.</li> <li>Liaise with the Front Office for room transfers, guest requirements, and billing coordination.</li> <li>Monitor and control the inventory and usage of linens, uniforms, and cleaning supplies.</li> <li>Ensure timely and accurate replenishment of linen and uniforms.</li> <li>Organize staff rosters to ensure adequate coverage at all times.</li> <li>Conduct training sessions, and support staff development and retention.</li> <li>Prepare housekeeping reports and contribute to annual business planning.</li> <li>Comply with hotel policies, attend interdepartmental meetings, and support smooth operations.</li> </ul>

Housekeeping Manager

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884 housekeeping coordinator jobs IN Dubai

Housekeeping Coordinator

Housekeeping Coordinator

Housekeeping Coordinator - Housekeeping

Assistant Housekeeping Manager

Housekeeping Supervisor

Residences Housekeeping Supervisor

Housekeeping Manager