restaurant manager

assistant restaurant manager Jobs in Muscat

assistant restaurant manager

hotel cleanliness expert

rooms operations manager

assistant executive housekeeper Jobs in Muscat

assistant executive housekeeper

housekeeping manager

Wyndham Garden Muscat

<div><h1 class="jobSectionHeader">SUMMARY</h1>

The Executive Housekeeper, reporting directly to the POSITION, is responsible for the hotel&rsquo;s commercial, quality and people performance in Housekeeping department. The incumbent will combine strategic thought and planning which will enhance the growth and profitability of the department.

The Executive Housekeeper will ensure to deliver the following business objectives subject to the budget and annual targets: departmental cost, guest satisfaction score (OSAT), quality audit score (QA), employee engagement and departmental Health &amp; Safety audit compliance.

KEY RESPONSIBILITIES

<ul><li>Ensures the highest possible standard of cleanliness and standards of all guest rooms and public areas.</li>
<li>Ensured 100% compliance with brand standards.</li>
<li>Managing the payroll, linen and other departmental costs in accordance of business demand and departmental budget.</li>
<li>Carries out monthly linen inventory.</li>
<li>Continuously evolve / improve departmental SOPs and productivity of the department.</li>
<li>Schedule&rsquo;s routine inspections of all housekeeping areas (rooms and public) by/with the Assistant Executive Housekeeper and Housekeeping Supervisors to ensure that the furnishing, facilities and equipment are clean and in good repair.</li>
<li>Supervises outside contractors to ensure contractual compliance.</li>
<li>Ensures service standards are consistently reviewed and monitored, and in compliance with Wyndham brand standards and 3rd party inspection standards.</li>
<li>Ensures departmental health and safety compliance.</li>
<li>Maintains appropriate standards for dress, hygiene, uniforms, appearance, and conduct of housekeeping team members.</li>
<li>Is responsible for all flower arrangements placed in the public areas and rooms.</li>
<li>Ensures that all daily VIP rooms, special request rooms long stay guest for arrivals are inspected personally.</li>
<li>Implementing assigned task during emergencies such as fire, power failure and natural disaster.</li>
<li>Liaises with the hotels contracted company for pest control to ensure that an effective program is instituted and supervised.</li>
<li>Ensure all guests and internal stakeholders receive prompt and courteous service.</li>
<li>Inspects guest and public areas on a regular basis to ensure that the furnishings, facilities, and equipment are clean and in good repair.</li>
<li>Manages spring cleaning schedules and follow up on all machinery linked to Housekeeping/Laundry.</li>
<li>Makes recommendations regarding the upkeep of furnishings, facilities, and equipment, ensuring they are clean and in good repair.</li>
<li>Informs other departments of the housekeeping matters that concern them, particularly the Engineering, Front Office, and the Food and Beverage Department. Maintains open channels of communication with other Department Heads and the Operations Manager/Director of Operations/ Executive Assistant Manager/General Manager.</li>
<li>Responsible for effective People leadership of the housekeeping team, involving recruitment and onboarding of new team members, driving team member engagement, coaching, training, continuous performance management (regular 1:1 conversations), and managing employee relations in conjunction with HR.</li>
<li>To conduct or chair regular communication meetings with team(s) and actively participate in relevant business meetings to facilitate effective communication.</li>
<li>Acting as a role model for the Count On me Service culture.</li>
</ul>
It is not the intent of this Job Description to cover all aspects of the position but to highlight the most important areas of responsibility.
<div><h2 class="jobSectionHeader">Experience Needed</h2><h1 class="jobSectionHeader">
KEY COMPETENCIES</h1>
Alongside with the fundamentals of the brand service culture, the incumbent will be required to demonstrate the below competencies:<ul><li>
Excellent communication</li><li>
Operations Management</li><li>
Leadership</li><li>
Business Acumen</li><li>
Exceptional service delivery</li><li>
Attention to detail</li><li>
Planning &amp; organisation</li></ul><h1 class="jobSectionHeader">
BACKGROUND</h1><ul><li>
Minimum 2 years&rsquo; experience as an Assistant Housekeeper Manager/ Executive Housekeeper within a similar-sized hotel</li><li>
Experience from a international hotel brand is an advantage</li><li>
Proficiency in Opera Cloud</li><li>
Language requirement: Professional English
</li><li>Diploma or vocational training in hospitality is an advantage</li></ul></div>
<div><h2 class="jobSectionHeader">Required Skills</h2><h3 class="jobSectionHeader">
Soft skills</h3>
Business Acumen, Leadership, Planning</div>
<div><h2 class="jobSectionHeader">Values</h2>
Integrity, Accountability, Inclusive, Care, Fun</div>
<div><h2 class="jobSectionHeader">Benefits</h2>
Career development, Learning &amp; development programmes, Incentive plans</div></div>

Executive Housekeeper

Minor Hotels

<div>
 
 Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.
 
 
 
 
 
 
 Job Description
 
 
 
 
 The role of an Assistant Executive Housekeeper is to support the Executive Housekeeper in all duties of the housekeeping operation. You will coordinate, schedule and supervise the housekeeping team, carry out inspections to ensure proper cleaning is being done, and manage the inventory of all cleaning supplies. You will provide on-the-job training, and facilitate communications with guests, within the housekeeping team and with other hotel departments.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 &bull; At least five years experience as a supervisory leader within a housekeeping department&bull; Good knowledge in HACCP
 
 
 &bull; Fluent in English
 
 
 &bull; Eye for detail
 
 
 &bull; Passion for developing others
 
 
 
</div>

Assistant Executive Housekeeper

Marriott International

<div>Additional Information 
Job Number26018860 
Job CategoryRooms &amp; Guest Services Operations 
LocationAloft Muscat, 396 Ghala, Al Azaiba South, Muscat, Oman, Oman, 130 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY 
Managing the execution of all operations in the rooms area departments (e.g.,Front Office, Recreations, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Leading Room Operations Team
<ul><li>Verifies that goals are being translated to the team as they relate to guest tracking and productivity.</li></ul>
<ul><li>Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.</li></ul>
<ul><li>Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths.</li></ul>
<ul><li>Verifies that the team has the capabilities to meet expectations.</li></ul>
<ul><li>Leads by example demonstrating self-confidence, energy and enthusiasm.</li></ul>
<ul><li>Assists employees in understanding guests&rsquo; ever-changing needs and expectations, and exceeding them.</li></ul> 
Managing Property Rooms Operations Function(s)
<ul><li>Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping).</li></ul>
<ul><li>Follows property specific second effort and recovery plan.</li></ul>
<ul><li>Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.</li></ul>
<ul><li>Takes proactive approaches when dealing with employee concerns.</li></ul>
<ul><li>Extends professionalism and courtesy to employees at all times.</li></ul>
<ul><li>Communicates/updates all goals and results with employees.</li></ul>
<ul><li>Meets semiannually with staff on a one-to-one basis.</li></ul>
<ul><li>Assists/teaches the team scheduling against guest and hours/occupied room goals.</li></ul>
<ul><li>Performs hourly job functions as needed.</li></ul>
<ul><li>Performs other duties, as assigned, to meet business needs.</li></ul> 
Managing and Monitoring Activities that Affect the Guest Experience
<ul><li>Understands the brand's service culture.</li></ul>
<ul><li>Provides excellent customer service by being readily available/approachable for all guests.</li></ul>
<ul><li>Strives to continually improve guest and employee satisfaction.</li></ul>
<ul><li>Takes proactive approaches when dealing with guest concerns.</li></ul>
<ul><li>Extends professionalism and courtesy to guests at all times.</li></ul>
<ul><li>Responds timely to customer service department request.</li></ul>
<ul><li>Verifies that all team members meet or exceed all hospitality requirements.</li></ul> 
Managing Profitability
<ul><li>Assists in performing required annual Quality audit with General Manager (GM) &amp; Regional Director (RD).</li></ul>
<ul><li>Verifies that a viable key control program is in place.</li></ul>
<ul><li>Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</li></ul>
<ul><li>Strives to maximize the financial performance of the department.</li></ul> 
Conducting Human Resources Activities
<ul><li>Interviews and assists in making hiring decisions.</li></ul>
<ul><li>Receives hiring recommendations from team supervisors.</li></ul>
<ul><li>Verifies that orientations for new team members are thorough and completed in a timely fashion.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy, and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.</li></ul>
<ul><li>Celebrates successes and publicly recognizes the contributions of team members.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Aloft, we aren&rsquo;t your typical hotel&mdash;but we aren&rsquo;t too cool for school either. We&rsquo;re here to be our guests&rsquo; launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they&rsquo;re in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We&rsquo;re looking for confident self-expressers who aren&rsquo;t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Rooms Operations Manager

Wyndham Hotels & Resorts EMEA

<div>
 We are seeking a detail-oriented Floor Supervisor to oversee the daily cleanliness and maintenance of guest rooms and corridors on assigned floors. You will lead a team of Room Attendants to ensure our property meets the highest standards of hygiene and guest satisfaction.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Daily Supervision: Assign room cleaning quotas and deep-cleaning tasks to the housekeeping team.
 </li>
 <li>
 Quality Inspections: Physically inspect all guest rooms (occupied and departure) and VIP suites to ensure they meet brand standards before guest arrival.
 </li>
 <li>
 Maintenance Liaison: Identify and report repair needs (e.g., electrical, plumbing) to the Engineering Department and follow up on completion.
 </li>
 <li>
 Inventory &amp; Supplies: Monitor the floor pantry, manage linen stock, and requisition cleaning supplies as needed to prevent shortages.
 </li>
 <li>
 Guest Service: Act as the first point of contact for guest requests (e.g., extra pillows, VIP amenities) and handle complaints with professionalism and speed.
 </li>
 <li>
 Staff Coaching: Provide on-the-job training for new hires and ongoing feedback to current staff to maintain performance levels.
 </li>
 <li>
 Safety &amp; Compliance: Ensure all staff adhere to hotel security, fire regulations, and health and safety legislation.
 </li>
 <li>
 Experience: Minimum 2&ndash;4 years of experience in hotel housekeeping, with at least 1 year in a lead or supervisory capacity.
 </li>
 <li>
 Education: High school diploma or equivalent; a degree in Hospitality Management is a plus.
 </li>
 <li>
 Skills: Exceptional attention to detail, strong problem-solving abilities, and a "guest-first" mindset.
 </li>
 <li>
 Communication: Good oral and written communication skills (English proficiency often required).
 </li>
 </ul>
</div>

Floor Supervisor

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26018860
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 Aloft Muscat, 396 Ghala, Al Azaiba South, Muscat, Oman, Oman, 130VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Managing the execution of all operations in the rooms area departments (e.g.,Front Office, Recreations, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Leading Room Operations Team
 
 
 
 <ul>
 <li>
 Verifies that goals are being translated to the team as they relate to guest tracking and productivity.
 </li>
 <li>
 Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
 </li>
 <li>
 Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths.
 </li>
 <li>
 Verifies that the team has the capabilities to meet expectations.
 </li>
 <li>
 Leads by example demonstrating self-confidence, energy and enthusiasm.
 </li>
 <li>
 Assists employees in understanding guests&rsquo; ever-changing needs and expectations, and exceeding them.
 
 
 </li>
 </ul>
 
 Managing Property Rooms Operations Function(s)
 
 
 
 <ul>
 <li>
 Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping).
 </li>
 <li>
 Follows property specific second effort and recovery plan.
 </li>
 <li>
 Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.
 </li>
 <li>
 Takes proactive approaches when dealing with employee concerns.
 </li>
 <li>
 Extends professionalism and courtesy to employees at all times.
 </li>
 <li>
 Communicates/updates all goals and results with employees.
 </li>
 <li>
 Meets semiannually with staff on a one-to-one basis.
 </li>
 <li>
 Assists/teaches the team scheduling against guest and hours/occupied room goals.
 </li>
 <li>
 Performs hourly job functions as needed.
 </li>
 <li>
 Performs other duties, as assigned, to meet business needs.
 
 
 </li>
 </ul>
 
 Managing And Monitoring Activities That Affect The Guest Experience
 
 
 
 <ul>
 <li>
 Understands the brand's service culture.
 </li>
 <li>
 Provides excellent customer service by being readily available/approachable for all guests.
 </li>
 <li>
 Strives to continually improve guest and employee satisfaction.
 </li>
 <li>
 Takes proactive approaches when dealing with guest concerns.
 </li>
 <li>
 Extends professionalism and courtesy to guests at all times.
 </li>
 <li>
 Responds timely to customer service department request.
 </li>
 <li>
 Verifies that all team members meet or exceed all hospitality requirements.
 
 
 </li>
 </ul>
 
 Managing Profitability
 
 
 
 <ul>
 <li>
 Assists in performing required annual Quality audit with General Manager (GM) &amp; Regional Director (RD).
 </li>
 <li>
 Verifies that a viable key control program is in place.
 </li>
 <li>
 Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
 </li>
 <li>
 Strives to maximize the financial performance of the department.
 
 
 </li>
 </ul>
 
 Conducting Human Resources Activities
 
 
 
 <ul>
 <li>
 Interviews and assists in making hiring decisions.
 </li>
 <li>
 Receives hiring recommendations from team supervisors.
 </li>
 <li>
 Verifies that orientations for new team members are thorough and completed in a timely fashion.
 </li>
 <li>
 Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
 </li>
 <li>
 Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.
 </li>
 <li>
 Celebrates successes and publicly recognizes the contributions of team members.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At Aloft, we aren&rsquo;t your typical hotel&mdash;but we aren&rsquo;t too cool for school either. We&rsquo;re here to be our guests&rsquo; launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they&rsquo;re in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We&rsquo;re looking for confident self-expressers who aren&rsquo;t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

<div>We are seeking a detail-oriented Floor Supervisor to oversee the daily cleanliness and maintenance of guest rooms and corridors on assigned floors. You will lead a team of Room Attendants to ensure our property meets the highest standards of hygiene and guest satisfaction.
Key Responsibilities<ul><li>
Daily Supervision:Assign room cleaning quotas and deep-cleaning tasks to the housekeeping team.</li><li>
Quality Inspections:Physically inspect all guest rooms (occupied and departure) and VIP suites to ensure they meet brand standards before guest arrival.</li><li>
Maintenance Liaison:Identify and report repair needs (e.g., electrical, plumbing) to theEngineering Departmentand follow up on completion.</li><li>
Inventory &amp; Supplies:Monitor the floor pantry, manage linen stock, and requisition cleaning supplies as needed to prevent shortages.</li><li>
Guest Service:Act as the first point of contact for guest requests (e.g., extra pillows, VIP amenities) and handle complaints with professionalism and speed.</li><li>
Staff Coaching:Provide on-the-job training for new hires and ongoing feedback to current staff to maintain performance levels.</li><li>
Safety &amp; Compliance:Ensure all staff adhere to hotel security, fire regulations, and health and safety legislation.</li></ul>
<div><h2 class="jobSectionHeader">Experience Needed</h2><ul><li>
Experience:Minimum 2&ndash;4 years of experience in hotel housekeeping, with at least 1 year in a lead or supervisory capacity.</li><li>
Education:High school diploma or equivalent; a degree inHospitality Managementis a plus.</li><li>
Skills:Exceptional attention to detail, strong problem-solving abilities, and a &quot;guest-first&quot; mindset.</li><li>
Communication:Good oral and written communication skills (English proficiency often required).</li></ul></div>
<div><h2 class="jobSectionHeader">Required Skills</h2><h3 class="jobSectionHeader">
Soft skills</h3>
Problem Solving, Effective Communication, Detail Oriented</div>
<div><h2 class="jobSectionHeader">Values</h2>
Integrity, Accountability, Inclusive, Care, Fun</div>
<div><h2 class="jobSectionHeader">Benefits</h2>
Career development, Learning &amp; development programmes, Incentive plans, Service charge</div></div>

Global network solution and business

Operations manager to plan, direct and coordinate the operations of the organization. The operations manager is responsible for ensuring and improving the performance, productivity, efficiency and profitability of departmental and organizational operations through the provision of effective methods and strategies.MAIN JOB TASKS<ul><li>Coordination and Supervision - Coordinate, manage and monitor the workings of various departments in the organization.</li><li>Financial - Review working budget and data. Utilize financial data to improve profitability. Prepare and control operational budgets. Control inventory. Plan effective strategies for the financial well-being of the company. Implement on time invoicing, and collection strategy in coordination with fianc&eacute; team.</li><li>Best Practices - Improve processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures.</li><li>Human Resources - Plan the use of human resources. Organize recruitment and placement of required staff. Establish organizational structures. Delegate tasks and accountabilities. Establish work schedules. Supervise staff. Monitor and evaluate performance. Make sure employee welfare and make sure their salaries and benefits are provided to them on time as per policy.</li><li>Time and overtime- Control on time and overtime and weekend and holidays work schedule plan and monitor and to provide necessary productive action plan to site in charges.</li><li>Production - Coordinate and monitor the work of various departments involved in services, warehousing, pricing and distribution of goods and services. Monitor performance and implement improvements. Ensure quality of service. Manage quality and quantity of employee productivity. Manage maintenance of equipment and machinery. Provide technical support where necessary.</li><li>Communication - Monitor, manage and improve the efficiency of support services such as IT, HR, Accounts and Finance. Facilitate coordination and communication between support functions.</li><li>FM and Customer Service - Manage customer support. Plan and support all technical and Housekeeping and maintenance helpdesk and pest control and landscaping and any related AMC and any services related to FM activities.</li><li>Strategic Input - Liaison with top management (General Manager). Assist in the development of strategic plans for operational activity. Implement and manage operational plans.</li></ul>Duties and Responsibilities<ul><li>HSE, QUALITY, Training -Implement HSE, ISO and standardised forms documentation and schedule training to improve quality and standards for work and workforce.</li><li>O&amp;M manual, HSE and quality Manual- Prepare and Provide requisite forms and operation manuals, quality manuals and HSE manuals at site.</li><li>Site &amp;Client visit -Conduct site visit with site team and clients each site minimum once in 2 months, plan and submit visit plan to management.</li><li>Invoicing and collection &ndash;arrange to submit cost sheet to finance, Initiate for invoice and client acknowledgement and collection follow up each contract.</li></ul>Risk assessment plan- Conduct survey and prepare risk assessment plan for each site and to be reviewed every quarter with GM.If you are having this experience share your cv to info@gnsbusiness.com or WhatsApp +968 76269238Job Type: Full-timeWork Location: Remote

OPERATIONS MANAGER JOB DESCRIPTION - FM services

Explore 110+ Housekeeping manager in Muscat this March. Find roles across top companies and apply now to boost your career.

110 housekeeping manager jobs In Muscat

Executive Housekeeper

Assistant Executive Housekeeper

Rooms Operations Manager

Floor Supervisor

Rooms Operations Manager

Floor Supervisor

OPERATIONS MANAGER JOB DESCRIPTION - FM services