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human resources operations director

Best Choice Recruitment Consultancy

Job Overview:We are seeking a strategic and people-focused Human Resources Director to lead the development and execution of HR strategies across our hospitality operations. This role is responsible for talent acquisition, employee engagement, performance management, compliance, learning &amp; development, and organizational culture to ensure exceptional service delivery and sustainable business growth.Key Responsibilities:1. HR Strategy &amp; Leadership<ul><li>Develop and implement a comprehensive HR strategy aligned with business objectives and hospitality service standards.</li><li>Serve as a strategic advisor to executive leadership on workforce planning, organizational design, and culture.</li><li>Lead HR transformation initiatives to support growth, expansion, and operational excellence.</li></ul>2. Talent Acquisition &amp; Workforce Planning<ul><li>Oversee recruitment strategies for hotels, restaurants, and corporate functions.</li><li>Ensure effective manpower planning, succession planning, and talent pipeline development.</li><li>Strengthen employer branding to attract high-quality hospitality professionals.</li></ul>3. Employee Experience &amp; Engagement<ul><li>Foster a positive workplace culture that supports diversity, inclusion, and high performance.</li><li>Lead employee engagement programs, retention strategies, and recognition initiatives.</li><li>Manage employee relations, grievance handling, and conflict resolution.</li></ul>4. Performance Management &amp; Learning<ul><li>Design and implement performance management frameworks, KPIs, and appraisal systems.</li><li>Oversee training, leadership development, and continuous learning programs tailored to hospitality roles.</li><li>Promote service excellence and customer-centric behaviors across teams.</li></ul>5. Compensation, Benefits &amp; HR Operations<ul><li>Develop competitive compensation and benefits structures aligned with market benchmarks and budgets.</li><li>Ensure efficient HR operations, payroll coordination, policies, and HRIS management.</li><li>Monitor labor costs, productivity metrics, and workforce efficiency.</li></ul>6. Compliance, Governance &amp; Risk<ul><li>Ensure compliance with labor laws, immigration regulations, health &amp; safety standards, and hospitality regulations.</li><li>Maintain HR policies, codes of conduct, and disciplinary procedures.</li><li>Support internal audits, investigations, and regulatory reporting when required.</li></ul>7. Leadership &amp; Collaboration<ul><li>Lead and develop the HR team across properties and departments.</li><li>Partner with operations, finance, and executive management to align people strategy with business performance.</li><li>Drive a culture of accountability, service excellence, and continuous improvement.</li></ul>Requirements:Education &amp; Experience<ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, Psychology, or related field; Master&rsquo;s degree or MBA preferred.</li><li>10&ndash;15 years of progressive HR experience, including senior leadership roles within hospitality, hotels, F&amp;B, or tourism.</li><li>Professional certification such as CIPD, SHRM-CP/SHRM-SCP, or PHR/SPHR is highly desirable.</li></ul>Technical &amp; Leadership Skills<ul><li>Strong expertise in HR strategy, talent management, labor law compliance, and organizational development.</li><li>Experience managing multi-property or large workforce environments.</li><li>Proven ability to lead change, build culture, and improve employee engagement.</li><li>Excellent leadership, communication, negotiation, and stakeholder management skills.</li><li>High level of integrity, confidentiality, and ethical judgment.</li></ul>Job Type: Full-timeEducation:<ul><li>Master's (Required)</li></ul>Experience:<ul><li>Human Resource Director: 10 years (Required)</li><li>Hospitality Sector: 10 years (Required)</li><li>F&amp;B Industry: 10 years (Required)</li><li>UAE working: 10 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>License/Certification:<ul><li>CIPD Certification (Required)</li><li>SHRM-CP/SHRM-SCP Certification (Required)</li><li>PHR/SPHR Certification (Required)</li></ul>

Human Resource Director (Hospitality Sector / F&B Industry Experienced)

edari

<div>
 
 We are looking to hire a
 
 Senior Director &ndash; HR Operations
 
 who will be responsible for leading and governing HR Operations, Employee Services, manpower governance, Emiratization compliance, outsourced workforce oversight, and workforce analytics for our client based in
 
 Dubai
 
 , which is one of the largest organizations in the region.
 
 
 
 
 
 This is a permanent role within the organization.
 
 
 
 
 
 The role sits within the
 
 Human Resources Department .
 
 
 
 
 
 
 We are looking for a Senior Director &ndash; HR Operations who will drive operational excellence, compliance, and governance across the full employee lifecycle. You should also possess strong expertise in UAE Labour Law, MOHRE and GPSSA compliance, manpower budgeting, outsourced workforce management, HR systems governance, and workforce analytics.
 
 
 
 
 
 
 Key responsibilities:
 
 
 <ul>
 <li>
 Provide strategic direction and governance oversight for HR Operations and Employee Services.
 </li>
 <li>
 Establish and enforce operating models, process standards, and service level agreements (SLAs).
 </li>
 <li>
 Ensure compliance with UAE Labour Law, MOHRE, GPSSA, and internal governance frameworks.
 </li>
 <li>
 Oversee manpower governance, budget alignment, and Emiratization target tracking.Lead governance and performance oversight of outsourced workforce providers.
 </li>
 <li>
 Manage end-to-end employee lifecycle operations including onboarding, payroll inputs, HRIS management, leave administration, and exits.
 </li>
 <li>
 Oversee employment contracts, visa processing, medical insurance, and government registrations.
 </li>
 <li>
 Deliver executive-level reporting on headcount, manpower utilization, and HR KPIs.
 </li>
 <li>
 Ensure HR data integrity, audit readiness, and operational compliance.
 </li>
 <li>
 Align subsidiary HR Operations with group HR standards and policies.
 </li>
 <li>
 Lead and develop the HR Operations team, fostering a service-oriented and compliance-driven culture.
 </li>
 </ul>
 
 
 
 
 
 Knowledge, skills &amp; experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, Organizational Development, or a related field.
 </li>
 <li>
 Professional certification such as SHRM-SCP or CIPD Level 7 is an advantage.
 </li>
 <li>
 Minimum 10 years of HR experience, with at least 8 years in a senior leadership role managing HR Operations in a multi-entity or government-linked environment.
 </li>
 <li>
 Strong knowledge of UAE Labour Law, MOHRE, and GPSSA regulations.
 </li>
 <li>
 Proven experience in HR operational governance, manpower control, outsourced workforce management, and workforce analytics.
 </li>
 <li>
 Strong stakeholder management, leadership, and presentation skills.
 </li>
 </ul>
 
 
 
 
 
 Availability:
 
 
 <ul>
 <li>
 Preference will be given to candidates available immediately or with a maximum 30-day notice period after accepting the offer.
 </li>
 </ul>
 
 
 
 
 We are looking for a candidate who will be able to work in the
 
 United Arab Emirates
 
 . Please apply with your resume and remember to provide us with your contact details.
 
 
 
 
 
 We will review your job application within 7 working days. Should your profile fit the requirements of the role, a consultant from Edari will be in touch with you to gain a deeper understanding of your profile, discuss the role in more detail, and outline the potential next steps.
 
</div>

Senior Director - HR Operations

Confidential

<div>
 
 A leading, diversified retail group operating across multiple markets in the GCC is seeking an experienced
 
 Director &ndash; HR Operations
 
 to lead and strengthen its people infrastructure across corporate and retail functions.
 
 
 This is a senior leadership role responsible for driving operational excellence, governance, compliance, and scalable HR processes across a large, multi-brand environment.
 
 
 
 
 
 
 Role Overview
 
 
 
 The Director &ndash; HR Operations will oversee end-to-end HR service delivery, ensuring efficiency, compliance, and seamless employee lifecycle management across the organization. The role partners closely with senior leadership, HR Business Partners, and business heads to enable operational excellence and organizational stability.
 
 
 This position requires strong experience in retail or large-scale, multi-entity environments.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead and optimize end-to-end HR operations including onboarding, payroll governance, employee records, policies, contracts, and offboarding.
 </li>
 <li>
 Ensure compliance with local labor laws and regulatory frameworks across GCC markets.
 </li>
 <li>
 Drive standardization and automation of HR processes and workflows.
 </li>
 <li>
 Oversee HR systems and data integrity (HRIS, reporting, dashboards).
 </li>
 <li>
 Strengthen governance frameworks, internal controls, and audit readiness.
 </li>
 <li>
 Manage employee services and shared services operations.
 </li>
 <li>
 Partner with Finance and Legal on compliance, documentation, and risk mitigation.
 </li>
 <li>
 Lead and develop the HR Operations team to deliver high-quality service across corporate and retail functions.
 </li>
 <li>
 Improve operational KPIs including SLAs, turnaround times, and employee satisfaction metrics.
 </li>
 </ul>
 
 
 
 
 
 Candidate Profile
 
 
 <ul>
 <li>
 12&ndash;18+ years of progressive HR experience, with significant exposure to HR Operations leadership.
 </li>
 <li>
 Bachelor&rsquo;s degree in human resources, Business Administration, or related field. Master&rsquo;s degree or HR certification (CIPD, SHRM) is a plus.
 </li>
 <li>
 Experience within large retail, FMCG, or multi-brand environments.
 </li>
 <li>
 Strong understanding of GCC labor laws and compliance requirements.
 </li>
 <li>
 Proven track record managing HRIS systems and driving process automation.
 </li>
 <li>
 Strong stakeholder management at senior leadership level.
 </li>
 <li>
 Data-driven, structured, and operationally rigorous.
 </li>
 <li>
 Experience managing teams in high-volume environments.
 </li>
 </ul>
 
 
 
 
 
 Only shortlisted candidates will be contacted.
 
 
</div>

Director – HR Operations

Beshir Adi

Position: HR &amp; Operations ExecutiveKey Responsibilities <ul><li>Manage day-to-day HR operations and ensure smooth coordination between employees, management, and external stakeholders.</li><li>Maintain and update employee records, HR databases, and documentation in compliance with company policies and UAE labor laws.</li><li>Support payroll coordination, salary administration, and HR-related client requirements where applicable.</li></ul>Recruitment &amp; Talent Support<ul><li>Assist in end-to-end recruitment activities, including job postings, CV screening, interview coordination, and onboarding.</li><li>Support talent acquisition initiatives and ensure timely hiring processes.</li></ul>Employee Relations &amp; HR Support<ul><li>Act as a point of contact for employee inquiries related to HR policies, attendance, leave, and benefits.</li><li>Handle employee requests and concerns professionally and confidentially.</li></ul>Training &amp; Development<ul><li>Coordinate internal and external training programs.</li><li>Prepare training materials and support training execution and follow-up.</li></ul>HR Reporting &amp; Compliance<ul><li>Monitor HR KPIs and prepare regular HR and operational reports.</li><li>Ensure compliance with internal policies and UAE labor regulations.</li></ul>Coordination &amp; Support<ul><li>Coordinate with finance for payroll inputs, employee payments, and HR-related invoices.</li><li>Support other administrative and operational tasks related to HR as required.</li></ul>Preferred Qualifications<ul><li>2+ years of experience in HR operations, HR administration, or related roles.</li><li>Academic background in Human Resources, Accounting, Business Administration, or related fields.</li><li>Strong organizational skills with the ability to multitask and meet deadlines.</li><li>Proficient in Microsoft Office and HR/CRM systems.</li><li>Excellent communication skills in English .</li><li>UAE work experience preferred with knowledge of local labor practices.</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per month

HR & Operations Executive

MENA Assistance (MENAA)

The Role
 About The Role This role is advertised under MENA Assistance but operates at parent company MMC Group level. MMC Group is a founder-led, medium-sized and scaling group operating across automotive services, technology, and media, with multiple operating companies and locations. We are hiring a Head of People Operations to lead and deliver the Group’s people function, strengthening structure, consistency, and resilience as the organisation continues to grow. This is a hands-on leadership role for an experienced people operations professional who enjoys owning execution and evolving practical people operations within a dynamic, founder-led environment. This role owns delivery of people operations end-to-end and is accountable for both process and outcomes. Key Responsibilities: - Own and manage people operations across the Group - Manage contracts, visas, compliance, onboarding, probation, and exits - Lead recruitment delivery, ensuring roles are clearly defined and hiring is structured - Oversee employee relations and performance management - Draft, maintain, and enforce HR policies and people-related SOPs - Design and maintain clear organisational structures and reporting lines - Build organisational resilience through clear structure, documentation, and well-defined processes - Manage salary structures, reviews, promotions, and role changes
 
Requirements
 <ul>
<li>Minimum 8 years’ experience in HR / People Operations - Proven end-to-end ownership in a founder-led, SME, or fast-scaling organisation - Strong working knowledge of UAE labour law and visa processes - Practical, structured, and execution-focused approach - Bachelor’s degree in Human Resources, Business Administration, or a related discipline - CIPD qualification (Level 5 or Level 7), or similar, is preferred</li>
</ul>
About the company
 We are the regions leading provider of innovative motorist support solutions that contribute to positive vehicle ownership experiences. Our services help to create unforgettable customer experiences which in turn forge strong connections and relationships between Consumer and Brand.

Head of People Operations

Artelia Airports

<div>1 Mission
The Senior Project Manager is in charge of the complete implementation of the management strategy for projects under his/her responsibility, and for which he/she has the support of resources either inside or outside the affiliate.

To meet the expectations of Clients, for whom he/she is the direct and key contact, the Senior Project Manager supervises architectural and technical studies. Every decision of design modification leading to financial consequences is taken by him/her. At the same time, he/she guarantees the economic balance of the project and the respect of Quality principles. He/she also deals with all the contractual issues between Artelia Airports and its clients.

In the management of studies, the Senior Project Manager supervises the project teams made available. He/she draws up and manages design contracts entered into with designers outside Artelia Airports and guarantees their functioning. With the support of the functional resources of affiliates, he/she defines the subcontracting strategy, then drafts and manages the subcontracting contracts necessary to project implementation.

He/She contributes to the definition of the affiliate&rsquo;s strategic focus. 


2 Line and Staff Relations

The role will directly report to the Director, Production and Operations and will work in close collaboration with the following teams: 

 <ul><li>Artelia Airports Staff
<ul><li>Design Manager</li>
<li>Contract Administrator</li>
<li>Director of Tendering and Consulting</li>
<li>Resident Engineer</li>
<li>Planning Engineer</li>
<li>Design Team, all disciplines</li>
<li>Supervision Team at site</li>
<li>QA/QC Manager</li>
<li>HSE Manager</li>
</ul>
</li> </ul>External Collaborators
<ul>
<li><div><ul><li>Client Representatives</li>
<li>Sub-Consultants</li>
<li>Contractors / Sub-Contractors</li> 
</ul>
</div></li></ul>3 Key Responsiblities

Ensures the management of signed contracts
<ul>
<li>He/She negotiates the technical and financial approach to projects in his/her portfolio (with Executive Management assisted by the Business Development Manager)</li>
<li>He/She defines the progress of the project (consistent with the Client&rsquo;s specifications) and the recourse to outside resources (subcontracting)</li>
<li>He/She defines the technical, budgetary and financial resources necessary</li>
<li>He/She defines resources to be implemented and monitoring indicators</li>
<li>He/She monitors Executive Management&rsquo;s continuous and adequate information as far as finance, technical choices and deadlines are concerned, in providing the Administrative, Financial and Human Resources Director and the Director of Production and Operations with the data necessary to their audit (Control Panels and performance indicators)</li>
</ul><ul><li>He/She uses feedback information from the Administrative, Financial and Human Resources Director and the Director of Production and Operations in the management of his project</li>
<li>He/She supervises studies and manages teams:
<ul><li>breaks specifications down into study objectives and study team needs</li>
</ul></li></ul><ul><li><div><ul><li>Establishes the monitoring indicators of studies to be carried out</li>
<li>directs, focuses and coordinates the group of project contributors, i.e. :</li>
<li>is in charge of teams under his/her direct responsibility.</li>
</ul></div></li></ul><ul><li><div><ul><li>focuses and coordinates the work of outside designers.</li>
<li>coordinates the work of teams, including those teams working on the site.</li>
<li>monitors subcontractors.</li>
<li>monitors Artelia Airports spending and manages it in relation to projected financial schedules.</li>
<li>guarantees project / Client program appropriateness (functional and technical aspects, study and finishing deadlines and target costs)</li>
<li>monitors Quality and the respect of project deadlines through continuous dialogue with outside designers (optimization of economic choices, project consistency)</li>
<li>contributes to the concrete production of studies</li>
<li>updates the Director of Operations and Production on technical base 
</li>
</ul></div></li></ul><ul><li>He/She manages Client relations:
<ul> <li>conducts the technical dialogue on the project with the Client (technical choices, functionality)</li>
<li>validates the various stages of the project with the Client</li>
<li>conducts the closure of services due under contracts entered into with Clients</li>
<li>implements the contracts entered into with the Clients</li>
<li>monitors the deadlines, quality and costs follow-up</li>
<li>is responsible to report to executive management any changes of the Artelia Airports contract</li>
<li>prepares, with support from the Business Development Manager, the technical and financial files for possible complaints (follow-up letters etc&hellip;)</li>
<li>advises the Business Development Manager and Executive Management in terms on market opportunities when required</li>
</ul></li><li>He/She updates load plans by:
<ul><li>Defining staff needs according to their skills</li>
</ul></li></ul><ul><li><div><ul><li>Allowing or denying additional missions</li>
<li>Accepting vacations</li>
<li>Managing all the means needed for his project</li>
<li>signs all the instructions to the contractor including:</li>
</ul></div></li></ul><ul><li><div><ul><li>notice to proceed and eventually to stop the works on site</li>
<li>technical variation orders</li>
<li>financial variation orders</li>
<li>schedule variation orders</li>
<li>penalty orders for delay</li>
<li>validates all the contractors&rsquo; submittals and quality control plans produced by contractors or he/she can delegate such responsibility.</li>
</ul></div></li><li>He/She follows the project for Artelia Airports by :
<ul><li>Following its spending and invoices</li>
</ul></li></ul><ul><li><div><ul><li>Approving the schedule for the project</li>
<li>Approving the missions and reporting it to the Managing Director</li>
<li>Within the framework of his/her activities, the Senior Project Manager contributes, in a relevant manner, to the fulfillment of Quality objectives.</li></ul></div></li> 
</ul>
4 Profile Specifications &ndash; Minimum Requirements
<ul>
<li>Bachelor's or Master's Degree in airport management, planning, aviation science, or engineering.</li>
<li>15 years&rsquo; experience minimum on large size construction projects or similar transportation projects in a similar position, with a minimum of 3 airport projects references strongly preferred - both design and site supervision.</li>
<li>Thorough knowledge of engineering design, construction estimating, facility operation, project budgeting and scheduling.</li>
<li>Demonstrated knowledge of capital planning and assessment, cost-benefit analysis, planning and evaluation, and risk management protocols</li>
<li>Experienced in Project Management and FIDIC contracts</li>
<li>Experience in ICAO and IATA regulations is a plus</li>
<li>Excellent presentation, coordination and leadership skills</li>
<li>Knowledge of local laws and regulations, international codes and standards</li>
<li>Fluent in English; reading, writing and speaking</li>
<li>Proficiency in the use of standard Microsoft Office products, Primavera (Oracle&rsquo;s Project Management software) or MS Project.</li>
<li>Eligibility for frequent travels to be expected.</li>
<li>SoE membership and AUH Engineering license are mandatory (or proven eligibility)</li></ul> 


Note to external recruiters: Please note that Artelia Airports does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, Artelia Airportswill not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Artelia Airports explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Artelia Airports and no fee will be paid in the event the candidate is hired by Artelia Airports as a result of the referral or through other means.</div>

Senior Project Manager

RAS Investment Group

Job description:Job Title: Human Resources Assistant Department: Human Resources Reports To: HR ManagerJob Summary: The Human Resources Assistant supports daily HR operations, ensuring smooth and efficient administrative processes. This role is responsible for maintaining employee records, assisting with recruitment, and onboarding, managing documentation, and providing administrative support to the HR department.Key Responsibilities:<ul><li>Maintain and update employee personnel files and HR databases.</li><li>Prepare employment letters, contracts, memos, and other HR documents.</li><li>Assist in recruitment processes &mdash; posting jobs, screening CVs, scheduling interviews.</li><li>Support onboarding and offboarding procedures.</li><li>Handle employee inquiries related to HR policies, leaves, and benefits.</li><li>Track attendance, leave balances, and overtime records.</li><li>Coordinate with PRO or government relations officer for visa and labor procedures.</li><li>Assist in payroll preparation by providing relevant employee data.</li><li>Prepare HR reports and ensure confidentiality of information.</li></ul>Qualifications and Skills:<ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.</li><li>1&ndash;2 years of HR or administrative experience (UAE experience preferred).</li><li>Strong organizational and multitasking skills.</li><li>Excellent communication in English (Arabic is an advantage).</li><li>Proficient in MS Office (Excel, Word, Outlook).</li><li>Knowledge of UAE Labor Law and HR procedures.</li><li>High attention to detail and ability to maintain confidentiality.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,500.00 per monthExperience:<ul><li>HR Assistant: 2 years (Required)</li></ul>

HR Assistant

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