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assistant information technology manager Jobs in Saudi Arabia

assistant information technology manager

assistant technology manager Jobs in Saudi Arabia

assistant technology manager

business intelligence Jobs in Saudi Arabia

business intelligence

information technology

Dussmann-Ajlan & Bros

<div>
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 
 ERP Systems
 
 </li>
 <li>
 Implement, configure, and maintain ERP software used in facility management operations.
 </li>
 <li>
 Provide end-user support, troubleshoot ERP issues, and liaise with vendors for enhancements and upgrades.
 </li>
 <li>
 Generate and analyze ERP reports to support management in decision-making.
 </li>
 <li>
 Ensure ERP system integration with other applications (HR, Finance, Asset Management, etc.).
 </li>
 <li>
 
 Networking &amp; Infrastructure
 
 </li>
 <li>
 Maintain LAN, WAN, Wi-Fi, VPN, and firewall configurations.
 </li>
 <li>
 Monitor network performance, troubleshoot connectivity issues, and ensure network security.
 </li>
 <li>
 Administer servers, storage, and backup systems to maintain business continuity.
 </li>
 <li>
 Manage IT hardware, software, and asset inventory.
 </li>
 <li>
 
 IT Support &amp; Security
 
 </li>
 <li>
 Provide Level 2/3 IT support to employees across different sites/projects.
 </li>
 <li>
 Implement and monitor cybersecurity measures, data protection policies, and access controls.
 </li>
 <li>
 Conduct regular system backups, disaster recovery testing, and security audits.
 </li>
 <li>
 Coordinate with service providers for IT equipment maintenance and upgrades.
 </li>
 <li>
 
 Collaboration &amp; Documentation
 
 </li>
 <li>
 Work closely with Operations, Finance, and HR teams to align IT systems with FM business needs.
 </li>
 <li>
 Prepare IT documentation, SOPs, and user training materials.
 </li>
 <li>
 Support digital transformation initiatives and technology upgrades in FM operations.
 </li>
 </ul>
</div>

Information Technology Engineer

Confidential Government

<div>
 
 A leading
 
 semi-governmental organization
 
 is seeking a motivated and detail-oriented
 
 Information Technology Infrastructure Manager
 
 to develop and implement a strategic plan for IT and digital transformation, aligning with the organization's direction.
 
 
 
 
 
 
 Roles and Responsibilities:
 
 
 <ul>
 <li>
 Contribute to the implementation of the IT Department&rsquo;s operational plan.
 </li>
 <li>
 Execute network design, testing, and update processes, as well as maintain IT equipment and support systems.
 </li>
 <li>
 Provide technical support to users and respond to inquiries efficiently and effectively in line with the Service Level Agreement (SLA).
 </li>
 <li>
 Troubleshoot and resolve hardware, software, and connectivity problems.
 </li>
 <li>
 Assist in onboarding new employees and provide training on IT systems and applications.
 </li>
 <li>
 Install, configure, and maintain Windows Server operating systems and associated services.
 </li>
 <li>
 Manage Active Directory, including user account creation and Group Policy management.
 </li>
 <li>
 Provide support for enterprise applications, troubleshooting issues, and ensuring optimal performance.
 </li>
 <li>
 Participate in the implementation of IT Service Management projects.
 </li>
 <li>
 Contribute to achieving quality objectives and continuous performance improvement.
 </li>
 <li>
 Communicate stakeholder-related feedback to the relevant departments.
 </li>
 <li>
 Support the development, documentation, and dissemination of organizational knowledge.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 6-8 YoE in the same field.
 </li>
 <li>
 Bachelor&rsquo;s degree in Information Technology or a related field.
 </li>
 </ul>
 
 
 Professional Certifications:
 
 
 <ul>
 <li>
 CCNA
 </li>
 <li>
 ITIL v4
 </li>
 <li>
 CompTIA Security+
 </li>
 <li>
 CompTIA Network+
 </li>
 <li>
 CompTIA A+
 </li>
 <li>
 Microsoft Certified: Windows Server
 </li>
 <li>
 Additional relevant certifications and training are preferred.
 </li>
 </ul>
 
 
</div>

Information Technology Infrastructure Manager

eMagine Solutions

The Role
 Are you passionate about building robust IT systems and supporting a fast-growing, hybrid team? We’re seeking a skilled IT Administrator to join a dynamic PIF backed company as part of a major Saudisation project. This is your chance to make a real impact, shape IT best practices, and grow your career in a collaborative, forward-thinking company. About the Role: You will be the go-to expert for all IT operations, supporting a team of 30–40 remote and on-site employees. You’ll manage user onboarding and offboarding, device and asset management, Google Workspace administration, email and communication systems, and provide hands-on IT support across Windows and Mac environments. Your work will directly influence our efficiency, security, and culture as we scale. Key Responsibilities: • User account management, onboarding/offboarding, access control • Google Workspace (Gmail, Drive, Apps) and Slack configuration • Hardware procurement, device setup, troubleshooting (laptops, mobiles, peripherals) • Email system setup, SMTP protocols, and communication tools • Windows and Mac OS support: installation, configuration, updates, password resets • IT support ticket management, incident response, and process improvement • ITIL/ITSM process implementation for change management and service delivery • Asset tracking, inventory management, documentation, and compliance • Excel reporting, data management, and digital asset management • Training and supporting 30–40 users, fostering a collaborative IT culture
 
Requirements
 <ul>
<li>Saudi National (Saudisation Project requirement) • Proven experience as an IT Administrator, IT Support Specialist, IT Officer, or similar role in a startup, SME, or hybrid team environment • Advanced skills in Google Workspace, Gmail, Windows, Mac OS, Slack, and IT support • Strong understanding of user management, security, and access controls • Experience with ITIL, ITSM, ticketing systems, and process optimization • Excellent communication, organization, and problem-solving skills • Ability to work independently, prioritize tasks, and deliver solutions in a fast-paced environment • Bachelor’s degree in a relevant field such as Information Technology, Computer Science, Networking, Computing, Information Systems, or related discipline (or equivalent experience)</li>
</ul>
About the company
 eMagine Solutions is one of the leading authorities on leadership and talent globally. Our combined resources of over 100 years professional experience mean that our clients trust us with finding them the top talent globally and candidates trust us to find them the right opportunity in a timely and confidential manner. Throughout our offices we provide complete solutions for our clients, including traditional temporary and permanent recruitment, executive search, recruitment process outsourcing (RPO), salary survey's, market mapping and training and development courses. Our global client list work with us not only because of our expertise but also because of our honesty, integrity and passion.

Assistant Information Technology Manager

Spinneys

<div>
 
 
 
 POSITION SUMMARY
 
 
 
 
 
 
 
 Spinneys KSA is looking for a team player, with a 'can-do' attitude, an eye for detail and able to apply their skills in a prompt &amp; practical manner as
 
 IT SUPPORT ENGINEER
 
 in
 
 Riyadh, KSA
 
 .
 
 
 
 
 
 The IT Support Engineer is responsible for the installation, configuration, and maintenance of IT hardware and software systems across Retail Store Operations. This role also provides critical support for Point-of-Sale systems to ensure smooth business operations and enhance the customer experience.
 
 
 
 
 
 
 
 KEY RESPONSIBILITIES
 
 
 
 
 
 
 
 1. PC and User Support
 
 <ul>
 <li>
 Set up and configure workstations for new and existing employees.
 </li>
 <li>
 Ensure workstations adhere to the company&rsquo;s IT security policies.
 </li>
 <li>
 Provide prompt troubleshooting and resolution of hardware and software issues to minimise downtime.
 </li>
 <li>
 Support business meetings and virtual conferencing tools.
 </li>
 </ul>
 
 
 
 
 2. Point-of-Sale (POS) Support
 
 <ul>
 <li>
 Install and maintain POS hardware and software across retail stores and online platforms.
 </li>
 <li>
 Troubleshoot POS issues to maintain seamless customer transactions.
 </li>
 <li>
 Implement and test new POS-related business requirements.
 </li>
 </ul>
 
 
 
 
 3. Scale System Management
 
 <ul>
 <li>
 Maintain up-to-date scale systems with current prices and article listings.
 </li>
 <li>
 Coordinate with scale vendors for regular maintenance and troubleshooting.
 </li>
 </ul>
 
 
 
 
 4. ERP Sales Capture
 
 <ul>
 <li>
 Ensure accurate and timely recording of sales data into ERP systems.
 </li>
 <li>
 Provide overnight support for store end-of-day processing and sales data synchronisation.
 </li>
 <li>
 Monitor key background jobs related to forecasting and replenishment, and escalate issues as needed.
 </li>
 </ul>
 
 
 
 
 5. Price Updates
 
 <ul>
 <li>
 Monitor background jobs related to price changes and ensure POS and scale devices reflect updates in real time.
 </li>
 <li>
 Perform manual corrections in case of update failures or exceptions.
 </li>
 </ul>
 
 
 
 
 6. Technical Support for Stores and Business Units
 
 <ul>
 <li>
 Deliver remote and onsite technical support to retail stores, warehouses, production facilities, and international operations.
 </li>
 <li>
 Install and troubleshoot VPN connectivity for remote users.
 </li>
 <li>
 Support inventory devices such as handheld scanners and label printers.
 </li>
 <li>
 Manage IT equipment in production areas, including price label printers and digital signage systems.
 </li>
 </ul>
 
 
 
 
 7. Application Support
 
 <ul>
 <li>
 Assist users with application-related issues and provide basic troubleshooting.
 </li>
 <li>
 Ensure key software applications are up-to-date and fully functional.
 </li>
 <li>
 Deliver user training and escalate complex issues to relevant technical teams.
 </li>
 </ul>
 
 
 
 
 8. Security Operations Monitoring
 
 <ul>
 <li>
 Monitor email alerts from the Security Operations Center and notify the IT Security Team of critical incidents in a timely manner.
 </li>
 </ul>
 
 
 
 
 9. Project Support
 
 <ul>
 <li>
 Provide technical assistance for various IT projects, including new store openings, refurbishments, closures, and warehouse setups.
 </li>
 <li>
 Assist in preparing and installing network infrastructure, POS systems, self-service checkouts, PCs, printers, scales, and handheld devices.
 </li>
 <li>
 Ensure full configuration and connectivity of IT systems during site installations
 </li>
 </ul>
 
 
 
 
 
 
 REQUIRED EXPERIENCE AND QUALIFICATIONS
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.
 </li>
 <li>
 Minimum of 2&ndash;3 years of experience in IT support, preferably in a retail or multi-site environment.
 </li>
 <li>
 Hands-on experience with hardware setup, troubleshooting, and network connectivity.
 </li>
 <li>
 Strong understanding of Point-of-Sale systems and ERP integration.
 </li>
 <li>
 Basic knowledge of IT security and VPN technologies.
 </li>
 <li>
 Strong problem-solving skills and ability to work under pressure.
 </li>
 <li>
 Excellent communication skills and a customer-focused attitude.
 </li>
 <li>
 Willingness to travel to store or warehouse locations or work shift timings as required
 </li>
 </ul>
 
 
 
 
 
 
 HOW TO APPLY
 
 
 
 
 
 
 
 If you are interested in this role, we encourage you to apply now and submit your application via the Spinneys Careers Portal.
 
 
 
 
 
 Spinneys is an equal opportunity employer and value diversity at our company and offers a competitive salary and benefit package for this role.
 
 
 
 
 
 All applications must please be submitted via the portal and will close on
 
 
 Monday - 13 October 2025.
 
 
 
 
 Any applications after this date will not be considered.
 
 
 
 
 
 We wish you all the best!
 
</div>

Information Technology Support Engineer

Private Company

<div>
 
 
 Director of IT &ndash; Retail ERP, Cloud &amp; IPO Readiness
 
 
 
 📍 Riyadh, KSA | Reports to: CEO | Direct reports: IT Ops, ERP/Odoo, DevOps, Software Engineering
 
 
 
 
 
 We are a leading multinational retail group in the GCC, seeking a Director of IT with deep ERP (Odoo) expertise and proven leadership in enterprise IT transformation. This is not a generic IT manager role&mdash;we need a hands-on technology leader who has successfully run Odoo (or equivalent ERP) at scale, implemented cloud/DevOps best practices, and built audit-ready IT governance in preparation for IPO listing in KSA.
 
 
 
 
 
 
 Role Overview
 
 
 
 You will own the company&rsquo;s technology stack end-to-end&mdash;from ERP and retail systems to cloud infrastructure, DevOps, and cybersecurity. You will translate business needs (Finance, Retail, Supply Chain, E-commerce) into reliable, secure, and scalable systems. A strong background in Odoo ERP and experience with IPO-readiness in Saudi Arabia (Tadawul listing requirements) is highly preferred.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 ERP (Odoo &ndash; Mandatory)
 
 
 
 &middot; ✔️ Lead Odoo ERP strategy, roadmap, and delivery across Finance, Inventory, Warehouse, and POS.
 
 
 &middot; ✔️ Architect integrations with E-commerce, 3PL/logistics, payment gateways, VAT/GCC taxation.
 
 
 &middot; ✔️ Oversee migrations, upgrades, UAT, cutover, and SLAs for stable post-go-live support.
 
 
 
 Software Delivery &amp; DevOps
 
 
 
 &middot; ✔️ Establish SDLC discipline: backlog management, code standards, QA, release management.
 
 
 &middot; ✔️ Build and coach internal + partner engineering teams.
 
 
 &middot; ✔️ Implement CI/CD pipelines, IaC (Terraform), containerization (Docker/K8s), automated testing.
 
 
 
 Cloud &amp; Infrastructure
 
 
 
 &middot; ✔️ Architect and operate cloud workloads (AWS strongly preferred).
 
 
 &middot; ✔️ Optimize cost, availability, and resilience for retail peaks.
 
 
 &middot; ✔️ Implement monitoring, alerting, and disaster recovery.
 
 
 
 Security &amp; Compliance
 
 
 
 &middot; ✔️ Define and enforce ISMS, IAM, incident response, vendor security.
 
 
 &middot; ✔️ Align with ISO 27001/NIST/PCI-DSS; ensure POS hardening and audit readiness.
 
 
 &middot; ✔️ Drive vulnerability management, audits, and awareness training.
 
 
 
 IPO-Readiness &amp; Governance
 
 
 
 &middot; ✔️ Lead IT governance, documentation, and control frameworks for Tadawul listing.
 
 
 &middot; ✔️ Mature change management, DR/BCP, and compliance reporting.
 
 
 &middot; ✔️ Partner with CFO/COO on IT-related aspects of financial audits.
 
 
 
 Required Qualifications
 
 
 
 &middot; ✔️ 10+ years in IT leadership, with 5+ years owning ERP/mission-critical systems.
 
 
 &middot; ✔️ Mandatory: Proven Odoo leadership (Finance, Inventory, Warehouse, POS).
 
 
 &middot; ✔️ Strong SDLC and DevOps leadership (CI/CD, Docker/K8s, Terraform, GitHub/GitLab).
 
 
 &middot; ✔️ Cloud operations (AWS) with cost/performance optimization.
 
 
 &middot; ✔️ Security leadership (ISO 27001/NIST/PCI, risk &amp; incident management).
 
 
 &middot; ✔️ Budget ownership, vendor/partner management, and team building.
 
 
 &middot; ✔️ Retail domain knowledge: POS, omnichannel, VAT in GCC.
 
 
 &middot; ✔️ Preferred: IPO-readiness/Tadawul listing experience.
 
 
 
 Nice-to-Have Certifications
 
 
 
 &middot; ➕ Odoo functional/technical certifications
 
 
 &middot; ➕ AWS Solutions Architect
 
 
 &middot; ➕ ITIL, PMP, PMI-ACP
 
 
 &middot; ➕ CISSP / CISM
 
 
 
 
 
 
 What Success Looks Like (12 Months)
 
 
 
 &middot; ✅ Stable ERP powering accurate finance closes, clean inventory, and fast POS.
 
 
 &middot; ✅ CI/CD pipelines delivering safe, automated releases.
 
 
 &middot; ✅ Cloud spend optimized with clear monitoring and controls.
 
 
 &middot; ✅ Documented IT controls, tested DR plan, and clean audit outcomes.
 
 
 &middot; ✅ A motivated, high-performing IT team with strong vendor alignment.
 
 
 
 
 
 
 Why Join Us?
 
 
 
 This is a strategic, high-impact role at the intersection of retail, technology, and capital markets. You will directly influence business performance today&mdash;and IPO success tomorrow.
 
 
 👉 Only apply if you have direct Odoo ERP leadership at enterprise scale.
 
 
 
</div>

Director of Information Technology

Raffles

<div>Company Description 
Raffles &amp; Fairmont Red Sea, positioned in the Kingdom&rsquo;s groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. With 361 rooms, eleven distinct dining concepts, including overwater restaurants with views of the Red Sea and the mangroves, and a spa. The resort will be situated next to an 18 hole championship golf course, reflecting Fairmont&rsquo;s association as a world class golf destination. It will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled islands, dormant volcanoes, rich marine habitat, and ancient archaeological sites. 
Job Description 
Responsible for set up, monitoring and maintaining the Cluster IT infrastructure, including the computer networks, servers, POS systems and communication technologies of the Hotels. 
Ensuring and implementing security measures to ensure the integrity and privacy of corporate and guest data, as well as compliance with data protection regulations. 
Leading the Cluster IT team 
Technical instruction for employees and trainees 
Motivation of the team 
Installation and configuration of hardware and software. 
Troubleshooting and troubleshooting of IT issues that arise. 
Technical support for all employees of all mentioned companies as well as the organization of employee training to ensure the efficient use of IT systems and tools. 
Development of technological solutions that improve guest service, such as optimization of reservation systems, digital check-in/check-out procedures and Wi-Fi services. 
Resolving issues and handling guest complaints, related to IT challenges. 
Communicate with other departments to ensure the smooth running of operations. 
Negotiation and communication with IT suppliers and service providers to ensure that the products and services delivered and used meet the requirements of hotel operators. 
Responsibility for effective vacation planning for all team members. 
Regular participation in HOD meetings and conducting daily team briefings. 
Conducting appraisal interviews with all team members, according to Raffles &amp; Fairmont standards. 
Management of the IT budget in terms of efficient use of resources. 
Leading IT projects and initiatives, such as introducing new technologies or updating software applications. 
Informing management about the status and progress of IT initiatives. 
Preparation of reports to document the usefulness and effectiveness of IT systems. 
Tracking technological trends. The incumbent must deal with current IT trends in order to keep hotel operations competitive. 
Qualifications 
Knowledge and Experience<ul><li>
Diploma in Information Technology</li><li>
Minimum 5 years of relevant experience with at least 1 year in a similar capacity</li><li>
Good reading, writing and oral proficiency in English language</li><li>
Knowledge of Windows Operating System</li><li>
Ideally previous experience in pre-opening</li></ul>
Competencies<ul><li>
Good communication skills</li><li>
Service oriented with an eye for details</li><li>
Ability to work effectively and contribute in a team</li><li>
Self-motivated and energetic</li></ul> 

Additional Information 
What&rsquo;s in it for you...<ul><li>
The opportunity to join Accor, a leading global hospitality group with an exceptional portfolio of luxury brands.</li><li>
The chance to define the pre-opening operations for two iconic resorts at one of the world&rsquo;s most anticipated new destinations.</li><li>
Become part of a team dedicated to creating unparalleled luxury hospitality experiences.</li><li>
A competitive package and excellent opportunities for professional growth.</li><li>
Outstanding discounts across the global Accor and luxury brand network.</li></ul></div>

Cluster Director of Information Technology (Pre-opening) Raffles & Fairmont Red Sea

AL HADA CONTRACTING COMPANY

Responsibilities:<ul><li>Managing and maintaining company IT infrastructure, including networks, servers, and security systems.</li><li>Installing and configuring software and hardware components.</li><li>Providing technical support to end-users and resolving IT issues in a timely manner.</li><li>Implementing and enforcing IT policies and procedures to ensure data security and compliance.</li><li>Monitoring system performance and troubleshooting issues as they arise.</li><li>Collaborating with IT teams to design and implement IT solutions to improve efficiency and productivity.</li><li>Managing user accounts and permissions across various platforms.</li><li>Conducting regular backup and recovery procedures to protect data integrity.</li><li>Keeping abreast of latest technology trends and recommending upgrades or new software/hardware solutions.</li><li>Documenting IT processes, procedures, and system configurations.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field.</li><li>Proven work experience as an IT Administrator or similar role for 3-5 years.</li><li>Strong knowledge of network security and data protection.</li><li>Proficiency in operating systems, such as Windows and Linux.</li><li>Experience with virtualization technologies and cloud computing.</li><li>Excellent problem-solving and communication skills.</li><li>Ability to work independently and prioritize tasks effectively.</li></ul>Job Type: Full-timeLanguage:<ul><li>Arabic (Required)</li></ul>Location:<ul><li>Riyadh (Required)</li></ul>

IT Administrator

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