operations manager

commercial manager

operation manager

logistics manager

it coordinator

international operations manager

International SOS

<div>
 
 
 Job Overview:
 
 
 
 Responsible for fulfilling all types of assistance for medical, security and logistical related requests originating through the Assistance Centre from clients and subscribers. Deliver high quality service, through effective case management, bringing swift and accurate resolution to situations presented. Execute cases with high standard customer service and working collaboratively between operations, medical and security specialists.
 
 
 To provide an empathetic and efficient delivery of the whole range of 24-hour assistance services and general customer service programmes to our members.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Provide operations and logistics expertise in the understanding and fulfilment of requests for assistance from our clients and subscribers, in collaboration with medical and security professional colleagues.
 </li>
 <li>
 Demonstrate a professional, positive and caring attitude when servicing clients and subscribers with the objective of exceeding expectations.
 </li>
 <li>
 Probe clients and subscribers who contact the Assistance Center to ensure that the request for assistance is understood and acted upon in every instance.
 </li>
 <li>
 Ensure continuity of service delivery by answering all requests for assistance in a timely and professional manner and managing cases in line with the key directive of Assist First, Verify Later.
 </li>
 <li>
 Document all matters relating to these requests using the telecommunication and computer systems made available by the organization.
 </li>
 <li>
 Plan and coordinate the full range services for clients, utilizing the internal resources of International SOS and external correspondents where necessary.
 </li>
 <li>
 Reliably escalate cases and requests where required by company protocols.
 </li>
 <li>
 Ensure that logistical arrangements are communicated to all stakeholders in an appropriate and timely manner.
 </li>
 <li>
 Coordinate cases effectively and efficiently in accordance with internal and client specific Operations and Billings procedures.
 </li>
 <li>
 Manage cases with a sense of responsibility and urgency, proactively working around barriers and demonstrating a passion for achieving the best outcomes for our clients and subscribers.
 </li>
 <li>
 Seek and listen to customer feedback and escalate for quality improvement. Take responsibility for correcting customer service problems promptly.
 </li>
 <li>
 Provide fully comprehensive billing information together with cost estimates where relevant - securing payment prior to delivery of services to non-clients. Recognize and escalate any opportunities for cost containment.
 </li>
 <li>
 Ensure that cases are correctly prepared for hand-over to the billing department.
 </li>
 <li>
 Manage an allocated load of cases within the shift and ensure that case details and direction are communicated appropriately and efficiently in the transmission handover.
 </li>
 <li>
 Effectively manage and communicate workload and movements to the line manager.
 </li>
 <li>
 Forward relevant information to assist with the development of the network of service providers.
 </li>
 <li>
 Establish responsive relationships both within International SOS and externally.
 </li>
 <li>
 Positively promote International SOS.
 </li>
 <li>
 Work harmoniously with colleagues and other Assistance Centers and maintain a safe and comfortable working environment by ensuring that shared workstations are kept clean and tidy at all times.
 </li>
 <li>
 Consistently demonstrate the Company Values; work within and promote all International SOS&rsquo; policies and procedures; follow International SOS internal guidelines and standards.
 </li>
 <li>
 Attend training and meetings as and when required.
 </li>
 <li>
 Actively develop own skills, knowledge and an area of personal interest to improve personal performance and add value to the team.
 </li>
 <li>
 Carry out any other reasonable duties as requested by the manager.
 </li>
 </ul>
 
 
 
 
 
 Required Skills and Knowledge:
 
 
 <ul>
 <li>
 Operations and logistics skills.
 </li>
 <li>
 Multi-tasking and prioritization skills, ability to multitask and handle several requests at the same time, prioritizing tasks appropriately.
 </li>
 <li>
 Customer service skills.
 </li>
 <li>
 Ability to probe and question to ensure request for assistance is fully understood.
 </li>
 <li>
 Resilience and ability to work well under pressure.
 </li>
 <li>
 Attention to detail.
 </li>
 <li>
 Ability to comprehend a given situation, information and requirements quickly and accurately.
 </li>
 <li>
 Situational awareness skills, ability to perceive, understand and effectively respond to different situations.
 </li>
 <li>
 Expert communication skills, communicate information and concepts clearly and logically, setting time specific and achievable expectations, verbally and in writing.
 </li>
 <li>
 Teamworking skills.
 </li>
 <li>
 IT literacy and proficiency in the usage of contemporary computer software including Microsoft Outlook and Word.
 </li>
 </ul>
 
 
 
 
 
 Required Work Experience:
 
 
 <ul>
 <li>
 Typically, at least 1 &ndash; 2 years of experience in logistics/coordination and customer service is required.
 </li>
 <li>
 Experience working in logistics, travel and/or healthcare sector is desirable.
 </li>
 <li>
 Experience in phone-based or call center environment is desirable.
 </li>
 <li>
 Experience of working in a fast-paced, demanding environment.
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications:
 
 
 <ul>
 <li>
 Educated to a high school diploma or equivalent.
 </li>
 <li>
 Tertiary level education is desired.
 </li>
 </ul>
 
 
 
 
 
 Required Languages:
 
 
 <ul>
 <li>
 Excellent written and spoken English language.
 </li>
 <li>
 Additional language skills, particularly Arabic or Turkish, are desirable.
 </li>
 </ul>
</div>

International Operations Specialist

Leica Biosystems

<div>
 
 Commercial Operations Manager &ndash; META
 
 
 
 
 Leica Biosystems | Danaher Diagnostics Platform
 
 
 
 📍
 
 Dubai, United Arab Emirates
 
 
 
 Leica Biosystems&rsquo; mission of
 
 &ldquo;Advancing Cancer Diagnostics, Improving Lives&rdquo;
 
 is at the heart of our culture. As a
 
 global leader in cancer diagnostics
 
 , we offer one of the most comprehensive portfolios in the industry &mdash; from biopsy to diagnosis. Our solutions are designed to improve workflow efficiency and diagnostic confidence, empowering healthcare professionals to deliver accurate results that turn anxiety into answers.
 
 
 When you join Leica Biosystems, you become part of a global community of innovators and problem-solvers, working alongside six other
 
 Danaher Diagnostics companies
 
 to tackle the world&rsquo;s most significant health challenges.
 
 
 We&rsquo;re now looking for a
 
 Commercial Operations Manager
 
 for the
 
 Middle East, Turkey &amp; Africa (META)
 
 region &mdash; a dynamic role responsible for driving strategic sales initiatives, optimizing forecasting and reporting, and ensuring commercial excellence across our regional operations.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Pricing &amp; Contract Management: Oversee contract documentation, manage large-scale projects, ensure financial compliance, and support audits.
 </li>
 <li>
 Forecasting: Coordinate regional forecasting activities, prepare planning tools, and lead weekly forecast calls with Sales Managers.
 </li>
 <li>
 Reporting: Deliver timely reports on orders, revenue, and KPIs, supporting data-driven decision-making.
 </li>
 <li>
 Funnel &amp; Marketing Support: Maintain SFDC dashboards, enhance forecasting tools, and conduct market size and share analysis.
 </li>
 <li>
 Strategic Initiatives: Identify, execute, and monitor key business projects to enhance revenue growth and margin control.
 </li>
 <li>
 Stakeholder Collaboration: Build strong cross-functional alignment in a matrix environment and communicate commercial strategies effectively.
 </li>
 <li>
 Risk &amp; Compliance: Evaluate contractual risks and ensure adherence to SOX and Danaher policies.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Industry Experience: Proven background in healthcare systems &mdash; ideally in IVD or life sciences solutions &mdash; with deep understanding of hospital and laboratory environments.
 </li>
 <li>
 Education: Degree in Finance, Economics, Marketing, or Business Administration (MBA preferred).
 </li>
 <li>
 Skills:
 </li>
 <ul>
 <li>
 Strong commercial acumen with expertise in SAP, BW, Excel, and financial analysis.
 </li>
 <li>
 Excellent analytical, negotiation, and communication abilities.
 </li>
 <li>
 Capable of working effectively in remote, multicultural teams.
 </li>
 </ul>
 <li>
 Languages: Fluent in English and Arabic.
 </li>
 <li>
 Mobility: Willing to travel across the Middle East and Europe as required.
 
 </li>
 </ul>
 This is a
 
 hands-on, high-impact role
 
 for someone ready to blend strategy with execution &mdash; shaping Leica Biosystems&rsquo; commercial success across a diverse region while contributing to our mission of improving patient lives.
 
 
 If you have a strong background in
 
 healthcare systems, IVD, or life sciences
 
 , and thrive in a fast-paced, collaborative environment, we&rsquo;d love to hear from you.
 
 
 Join our winning team today. Together, we&rsquo;ll accelerate the real-life impact of tomorrow&rsquo;s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
 
 
 For more information, visit www.danaher.com.
</div>

Commercial Operations Manager - Healthcare (Middle East, Turkey & Africa)

NEP Group

u&gt;PURPOSE OF POSITION/u&gt; 
The Commercial Operations Manager is a newly created role serving as the bridge between commercial and operational functions, overseeing the proposal, contracting, handover, and project closure stages of the commercial lifecycle for NEP Middle East. Beginning after the bid go/no-go decision, the role is central to managing proposals, contracts, and performance reviews, requiring strong regional expertise, excellent knowledge of contract law in the Middle East, and the ability to lead cross-functional coordination across sales, finance, legal, and operations to deliver competitive, compliant, and successful commercial outcomes.
 u&gt;POSITION KEY RESPONSIBILITIES AND JOB TASKS/u&gt; 
 u&gt;Proposal Development &amp; Contracting/u&gt; 
<ul>
 <li>Lead and coordinate complex RFP responses, ensuring resources are aligned, deadlines are met, and proposals reflect both client and NEP strategic requirements.</li>
 <li>Drive cross-functional collaboration, consolidating inputs from technical management, equipment planning, engineering, legal, finance, logistics, and other stakeholders to prepare complete and compliant proposals.</li>
 <li>Review tender documentation and perform detailed commercial and risk assessments</li>
 <li>Oversee the full Internal Approval (IA) process for MEA from opportunity through contract maintaining the IA pipeline and leading regular review meetings with stakeholders.</li>
 <li>Partner with legal, sales, and finance teams on deal structuring, pricing models, and contract finalization.</li>
 <li>Ensure all proposals are commercially competitive, aligned with client expectations, and compliant with regional regulations.</li>
 <li>Lead the internal Bid Review process, delivering tailored Bid Summaries, Cashflow projections, and Risk Registers for each opportunity.</li>
 <li>Support the Regional Sales Director and Regional Chief Commercial Officer in contract negotiations, identifying risks and opportunities, and securing favorable terms.</li>
 <li>Provide expert guidance on regional and global bidding processes to enhance proposal quality and competitiveness.</li>
 <li>Manage the region s sales support, marketing, and client engagement functions, ensuring strong coordination, execution, and performance across teams.</li>
 <li>Manage and maintain CRM and Deal Hub tools for the MEA region, ensuring data integrity, proper training, and accessibility for the sales team.</li>
</ul>
 u&gt;Project Handover and Client Engagement/u&gt; 
<ul>
 <li>Transition project and contractual information to internal teams, ensuring clarity of scope, deliverables, and expectations.</li>
 <li>Participate in internal alignment sessions to confirm project requirements and ensure smooth operational handover.</li>
 <li>Support the Sales Director and Regional Chief Commercial Officer in client kick-off meetings as required.</li>
 <li>Maintain proactive involvement during project execution to monitor compliance with contractual terms, flag risks, and provide early warnings where necessary</li>
</ul>
 u&gt;Performance Analysis and Reporting/u&gt; 
<ul>
 <li>Lead the project closure process by analyzing performance against contractual and financial KPIs.</li>
 <li>Manage the opportunity pipeline and contract database, ensuring accuracy and timely reporting for senior leadership.</li>
 <li>Develop insights and reports on commercial and operational performance across all bids and projects, with clear recommendations for continuous improvement.</li>
 <li>Maintain comprehensive records of deviations, risks, and lessons learned to inform future bids and proposals.</li>
</ul>

Commercial Operations Manager MEA

TikTok

Marketing & Communications
 
Integrated Operations, Data Analyst - Global Business Marketing- METAP
 
Location
 :
 
Dubai
 
Employment Type
 :
 
Regular
 
Job Code
 :
 
A13126A
 
Responsibilities
 
About the team: 
Our team aims to help businesses and brands unleash their creative side, connect with our audience, and drive revenue and growth. We are looking for an excellent marketer who can strengthen our ability to listen, respond with agility, and consistently identify opportunities to deliver meaningful value to all stakeholders - internal, external, and across the region.
 
About the role: 
The role of a Global Business Integrated Operations Analyst focuses on leveraging data to enhance efficiency, performance, and decision making processes within global business operations. This role involves collecting, analyzing and interpreting large data sets of operational data from different regions and functions to identify trends, optimize workflows and support strategic initiatives.
 
<ul>
<li>Provide various data-driven insights related to the the overall marketing operations and support the team in setting strategic direction. Marketing operations include:</li>
<li>Commercial Partnership Solutions (CPS), Integrated Marketing Communications (IMC), and Product Marketing Communications (PMC).</li>
<li>Extract and integrate all revenue-related data for CPS and IMC, ensuring high data accuracy and integrity.</li>
<li>Build and maintain dashboards to support daily business operations and strategic decisions.</li>
<li>Create regular and ad-hoc data reports and visualizations to uncover business insights.</li>
<li>Provide training and ongoing support to POCs to ensure proper understanding and usage of data tools.</li>
<li>Participate in optimizing and standardizing data workflows to enhance analysis efficiency and reusability.</li>
</ul>
Qualifications
 
Minumum Qualifications: 
<ul>
<li>BA/BS degree with 5 years experience in data analysis or digital marketing and media.</li>
<li>Proficient in SQL and skilled in data modeling and data processing along with data visualization tools such as Tableau, Power BI, or Looker Studio.</li>
<li>Experience in data operations such as reporting, building dashboards, business intelligence tools and managing datasets.</li>
<li>Excellent skills in presenting data in MS Office (Excel, Thinkcell), Keynote with strong communication skills to collaborate and report effectively.</li>
<li>Highly responsible, self-motivated, and capable of driving projects independently.</li>
</ul>
Preferred Qualifications: 
<ul>
<li>Strong understanding of digital marketing, especially the mobile, social landscape in Middle East.</li>
<li>Fast learner, detail-oriented and open to helping with any task.</li>
<li>Ability to work independently and as a team across different departments.</li>
</ul>
Job Information
 
About TikTok
 
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
 
​
 
Why Join Us
 
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
 
​
 
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
 
​
 
​
 
Diversity & Inclusion
 
​
 
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Integrated Operations, Data Analyst - Global Business Marketing- METAP

Apt Resources Pvt.Ltd.

Apt Resources is currently seeking a highly organized and proactive European Experienced Admin Officer to join a leading multinational trading company. The successful candidate will play a pivotal role in supporting administrative operations and ensuring the smooth running of daily activities within the organization.
 
Key Responsibilities: 
<ul>
<li>Provide comprehensive administrative support to the management team, including scheduling meetings, managing calendars, and organizing travel arrangements.</li>
<li>Maintain and update records, databases, and filing systems to ensure accurate and efficient information management.</li>
<li>Assist in the preparation of reports, presentations, and other documentation as required.</li>
<li>Coordinate communication between departments and serve as a point of contact for internal and external inquiries.</li>
<li>Support the onboarding process for new employees and assist with HR-related administrative tasks.</li>
<li>Manage office supplies and equipment, ensuring a well-stocked and efficient working environment.</li>
<li>Contribute to process improvements and the implementation of administrative best practices.</li>
</ul>
Requirements: 
<ul>
<li>Bachelor’s degree in Business Administration, Management, or a related field.</li>
<li>A minimum of 3-5 years of experience in an administrative role, preferably in a multinational environment.</li>
<li>Strong fluency in English; knowledge of additional European languages is a plus.</li>
<li>Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook) and other administrative software.</li>
<li>Excellent organizational, time management, and multitasking abilities.</li>
<li>Strong attention to detail and problem-solving skills.</li>
<li>Ability to work independently and as part of a team in a fast-paced environment.</li>
<li>Strong interpersonal and communication skills.</li>
<li>Knowledge of local UAE or Freezone company formation would be a big plus.</li>
<li>Should be conversant in any European language</li>
</ul>
Benefits: 
AED 12 to 14 K based on experience

European Experienced Admin Officer - Multinational Trading Company

Olsocials Media

Operations Manager (Logistics)Company: RWorld Express LLP Location: Dubai, UAE Job Type: Full-timeAbout RWorld Express LLPRWorld Express LLP is a leading international logistics and courier company operating across India, the UAE, and the UK. We specialize in air, sea, and surface cargo, offering reliable and cost-efficient logistics services for both B2B and retail clients.Role OverviewWe are looking for an experienced Operations Manager (Logistics) to lead and streamline our Dubai operations. The candidate will oversee day-to-day transport, warehouse management, customs coordination, and client delivery performance, ensuring efficiency and compliance at every level.Key Responsibilities<ul><li>Manage daily logistics operations, including dispatch, warehouse, and fleet activities.</li><li>Coordinate air and sea freight movements and international shipments.</li><li>Supervise logistics teams, drivers, and warehouse staff.</li><li>Handle customs, documentation, and vendor coordination.</li><li>Ensure on-time delivery, cost efficiency, and service quality.</li><li>Track and monitor shipment movement through ERP/tracking tools.</li><li>Prepare operational reports and implement process improvements.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Logistics, Supply Chain, or Business Management.</li><li>Minimum 5 years of experience in logistics or courier operations (UAE experience preferred).</li><li>Strong knowledge of freight forwarding, air cargo, and customs documentation.</li><li>Excellent communication, team management, and analytical skills.</li><li>Proficiency in MS Excel, ERP systems, or logistics software.</li><li>UAE driving license (preferred).</li></ul>Benefits<ul><li>Competitive salary + performance incentives.</li><li>Visa and medical insurance as per UAE labour law.</li><li>Professional growth in a fast-expanding international logistics network.</li></ul>To Apply: Apply via Indeed or email your CV to careers@rworldexpress.com with the subject line &ldquo;Operations Manager &ndash; Dubai&rdquo;. Contact No - 9619685482Job Types: Full-time, PermanentPay: AED8,000.00 - AED15,000.00 per month

Operations Manager

Hogar Properties

We&rsquo;re looking for a Senior Footwear Sales Executive &amp; Trading Manager with strong experience in sales, trading, import/export, and logistics. The ideal candidate will handle premium footwear distribution, manage trade operations, and maintain relationships with clients and suppliers across international markets.Key Responsibilities:<ul><li>Oversee sales, trading, and import/export operations for premium footwear and related categories.</li></ul><ul><li>Manage logistics, shipment coordination, and customs documentation.</li></ul><ul><li>Build and maintain partnerships with international suppliers and distributors.</li></ul><ul><li>Identify new business opportunities in local and global markets.</li></ul><ul><li>Monitor inventory and ensure timely delivery of goods.</li></ul><ul><li>Collaborate with management to achieve sales and trading goals.</li></ul><ul><li>Stay updated on market trends, competitor activities, and pricing strategies.</li></ul>Requirements:<ul><li>Minimum 4 years of experience in footwear sales, trading, or import/export management.</li></ul><ul><li>Knowledge of logistics, supply chain, and international trade procedures.</li></ul><ul><li>Strong communication, negotiation, and relationship-building skills.</li></ul><ul><li>Proven record of meeting sales and trading targets.</li></ul><ul><li>Proficiency in MS Office and CRM systems.</li></ul><ul><li>Fluent in English; other languages are an advantage.</li></ul>What We Offer:<ul><li>Competitive salary + performance-based incentives</li></ul><ul><li>International trading exposure</li></ul><ul><li>Career growth and advancement opportunities</li></ul><ul><li>Supportive and collaborative team environment</li></ul>How to Apply:Send your CV to hr@hogarproperties.com with the subject line Senior Footwear Sales Executive &amp; Trading Manager.Job Type: Full-timePay: AED3,500.00 - AED6,000.00 per month

Sale Executive & Trading Manager

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