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administrative assistant ii Jobs in Boston

administrative assistant ii

ip services assistant

Troutman Pepper Locke

<div>We are always seeking talented, motivated, growth-minded, and creative individuals. Our firm is committed to providing employee support and advancement, while embracing inclusion and innovation as keys to a stronger future.
We invite you to explore the position below and to submit your application to join our team!
Job Description: The Intellectual Property Service Assistant (IPSA) provides support to attorneys, and paralegals in the Intellectual Property (IP) Litigation practice group and ensures all day-to-day responsibilities are met while exercising discretion and confidentiality. The IPSA is responsible for assigned IP litigation matters, including matters pending before the United States International Trade Commission (ITC), federal district courts, PTAB, and the Court of Appeals for the Federal Circuit. There is an annual billing requirement for this position.
Essential Duties and Responsibilities:<ul><li>
Ensure compliance with daily policies and procedures related to assigned duties, following established firm guidelines. Prioritize and manage daily tasks and communicate any inability to meet responsibilities.</li><li>
Provide coverage and assist Paralegals with various paralegal overflow tasks, including after-hours and weekend coverage when necessary.</li><li>
Assist in the management and review of source code in intellectual property litigation, including organizing, indexing, and maintaining source code repositories, and coordinating with technical experts to ensure accurate and efficient analysis.</li><li>
Create shells for pleadings, motions, briefs, contentions, discovery requests/responses, expert reports, and pre-trial submissions.</li><li>
Responsible for the shipping of outgoing mail to experts and the courts.</li><li>
File motions in District Courts, demonstrating preparedness and professionalism with Docket Clerks and other court personnel.</li><li>
Prepare binders for exhibits to be used at depositions, hearings, and trials; create slip sheets and redact information as directed.</li><li>
Organize and maintain an electronic index of discovery, deposition documents, pleadings, motions, and other case-related documents.</li><li>
Manage and maintain electronic case databases for all case documents throughout litigation, including Relativity, OneNote, local case network drives, and iManage.</li><li>
Create and maintain an appendix of claim construction, documenting terms, proposals, proposed construction, and supporting evidence for both complainant and respondent.</li><li>
Draft, edit, and proofread correspondence and legal documents.</li><li>
Contribute and share agenda items for discussion at weekly IP meetings.</li><li>
Record billable and non-billable hours in the firm&rsquo;s time entry database.</li><li>
Assist in deposition preparation, including Relativity review, printing, and indexing of materials.</li><li>
Respond to internal and external case inquiries promptly and seek feedback/follow-up as appropriate.</li><li>
Assist in the preparation and filing of case documents, including pleadings, discovery requests, discovery responses, case correspondence, motions, expert reports, briefs, pre-trial filings, and post-trial filings; file legal documents for counsel via EDIS and Pacer.</li><li>
Manage internal and external case calendars and deadlines, including the scheduling of discovery, depositions, and court-ordered and local district rule deadlines.</li><li>
Learn to file on e-filing court platforms, including USPTO PATENT CENTER, CM/ECF, USITC, EDIS, and PTAB.</li><li>
Manage trial preparation phases, including vendor correspondence, and maintenance of electronic exhibits and war room sets.</li><li>
Maintain effective communication with clients while observing the confidentiality of the attorney-client relationship.</li></ul>
Knowledge, Skills, and Abilities:<ul><li>
Knowledge of local court, judges and federal rules of civil procedure.</li><li>
Ability to read and comprehend materials involving legal and technical matters.</li><li>
Strong attention to detail, with the ability to compose, review, and proofread all work for spelling, grammar, and accuracy.</li><li>
Excellent oral and written communication skills, including excellent proofreading skills.</li><li>
Interpersonal and communication (written and verbal) skills necessary to communicate and follow instructions effectively from a diverse group of attorneys and staff and provide information with professional courtesy and tact; communicate with various personalities at all levels within the Firm as well as clients and others from outside of the Firm; and communicate by phone and provide information with professional courtesy and tact.</li><li>
Strong organizational skills. Able to work well independently and with others to manage daily priorities while meeting and accomplishing goals.</li><li>
Effective time management and project management skills in a fast-paced environment; make productive use of working hours through ability to organize and prioritize multiple tasks and use own judgment in decision making on how to adequately and efficiently meet all deadlines.</li><li>
Keen sensitivity to urgent attorney requests.</li><li>
Ability to exercise discretion and confidentiality in maintaining firm and client information.</li><li>
Flexibility to manage demands outside of traditional business hours.</li><li>
Willingness to seek out and accept new responsibilities including professional development opportunities to enhance skills.</li><li>
Proficient knowledge of Microsoft Office applications, including but not limited to Word (e.g., styles, macros, tables), Excel, and PowerPoint as well as an advanced knowledge of Microsoft Outlook.</li><li>
Proficient knowledge of Relativity beneficial.</li><li>
Preferred knowledge of the following commercial databases: Lexis, Westlaw, along with the following government databases: USPTO PAIR, CM/ECF, USITC EDIS.</li></ul>
Education and/or Experience:<ul><li>
Bachelor&rsquo;s degree or equivalent experience in a law firm or similar professional services environment.</li><li>
Minimum two (2) years of Intellectual Property litigation experience preferred.</li></ul>
The Firm will comply with any applicable city or state workplace mandates in effect in regards to Covid-19.
This position description is intended to describe the general content of and requirements for the performance of the job. The statements contained in the position description are not necessarily all-inclusive and additional duties and responsibilities may be assigned as determined by business needs.
This position description does not constitute a written or implied contract of employment.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
By applying for this position, you agree and understand that Troutman Pepper Locke will process your Personal Information If you have questions about our data handling practices, or you are a resident of California, the United Kingdom, or the European Union and wish to exercise your privacy rights, please contact us at privacy@troutman.com.
Equal Employment Opportunity 
Troutman Pepper Locke adheres to a policy of equal opportunity and will make all employment decisions, which include hiring, promotion, transfer, demotion, evaluation, compensation and separation, without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, pregnancy, citizenship, disability, genetic information, marital or armed forces status and any other classification as protected by law.<h2 class="jobSectionHeader">
Compensation is dependent on several factors, such as position, location, market, education, training, and/or experience.</h2><div><div><div><div><div><div><div>
Hiring Salary Range:</div></div></div></div></div></div></div>
$75,000.00 - $95,000.00</div>

IP Services Assistant

Daley And Associates, LLC

<div>
 
 
 
 
 
 Executive Assistant
 
 
 
 
 
 We are currently seeking candidates for an Executive Assistant opportunity with a global investment firm based in Boston, MA. &nbsp;The Executive Assistant will be responsible for proactive calendar management, coordinating domestic and international travel, preparing reports and presentations, and providing additional support as needed.&nbsp;The ideal candidate will have 0-2+&nbsp;years of administrative experience, preferably in financial services.&nbsp;
 
 
 
 
 
 
 
 
 This is an 8+ month contract opportunity, paying between $27-$33 / hour (depending on experience) This role supports a hybrid work model (4 days onsite, 1 day remote).
 
 
 
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 &bull; Manage complex and ever-changing calendars across multiple time zones, coordinating meetings and resolving scheduling conflicts proactively.
 
 
 &bull; Arrange and manage detailed domestic and international travel, including itineraries, accommodations, and expense reporting.
 
 
 &bull; Prepare meeting materials, client presentations, and daily team packets; collaborate with guest speakers and internal stakeholders.
 
 
 &bull; Oversee logistics for meetings and events, including room scheduling, catering, and technology setup.
 
 
 &bull; Partner with administrative peers and senior leadership to ensure seamless communication and workflow across departments.
 
 
 &bull; Provide additional support as needed.
 
 
 
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 &bull; Bachelor&rsquo;s degree required.
 
 
 &bull; 0-2+ years of administrative experience in a professional services environment; investment management or financial services experience preferred.
 
 
 &bull; Advanced proficiency in Microsoft Office Suite and comfort with learning new systems and tools.
 
 
 &bull; Strong attention to detail and organizational skills with the ability to manage competing priorities.
 
 
 &bull; Excellent communication, interpersonal, and problem-solving abilities.
 
 
 &bull; Professional presence, discretion, and a collaborative mindset.
 
 
 &bull; Flexible and adaptable with a positive, proactive attitude.
 
 
 
 
 
 
 
 
 For immediate consideration, interested and qualified candidates should send their resume to Jackson at jnichols@daleyaa.com.
 
 
 
 
 
 
 
 
 
 
 
 &nbsp;
</div>

Executive Assistant

<div>
 
 
 
 
 
 Administrative Assistant - Boston, MA (Hybrid)
 
 
 
 
 
 
 
 
 
 We are currently seeking candidates for an Administrative Assistant opportunity at a highly successful Investment Management firm located in Boston, MA. The Administrative Assistant will provide comprehensive administrative support to 2-3 senior leaders. Core responsibilities include managing complex calendars, travel arrangements (domestic/international), meeting preparation and coordination, internal/external correspondence, vendor relations, and expense reporting.
 
 
 
 
 
 
 
 
 This is a 6+ month contract-to-hire opportunity paying between $30-34/hour (depending on experience). This role supports a hybrid work model (onsite 3 days/week and remote 2 days/week).
 
 
 
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 <ul>
 <li>
 
 
 
 Provide comprehensive administrative support for 2-3 senior leaders, leveraging a proactive, detail-oriented, and solutions-oriented approach to day-to-day operations.
 
 
 
 </li>
 <li>
 
 
 
 Perform complex calendar management and scheduling via Microsoft Outlook.
 
 
 
 </li>
 <li>
 
 
 
 Oversee travel arrangements and travel itineraries for domestic and international travel
 
 
 
 </li>
 <li>
 
 
 
 Handle meeting coordination and preparation, ensuring seamless logistical coordination and meeting execution.
 
 
 
 </li>
 <li>
 
 
 
 Prepare and deliver reporting, meeting materials, and project status updates while ensuring timeliness and accuracy.
 
 
 
 </li>
 <li>
 
 
 
 Manage internal and external correspondence.
 
 
 
 </li>
 <li>
 
 
 
 Assist with new-hire onboarding processes, including communicating with IT to order/request new-hire equipment.
 
 
 
 </li>
 <li>
 
 
 
 Manage vendor relationships and vendor communication related to daily activities, event coordination, and meeting logistics (including catering).
 
 
 
 </li>
 <li>
 
 
 
 Assist with event planning and work collaboratively with internal/external partners to deliver seamless coordination and execution.
 
 
 
 </li>
 <li>
 
 
 
 Perform expense reporting.
 
 
 
 </li>
 <li>
 
 
 
 Provide additional support as needed.
 
 
 
 </li>
 </ul>
 
 
 
 
 Qualifications:
 
 
 
 
 <ul>
 <li>
 
 
 
 Bachelor&rsquo;s degree (required).
 
 
 
 </li>
 <li>
 
 
 
 3-5+ years of experience in an administrative assistant, executive assistant, or related administrative support role.
 
 
 
 </li>
 <li>
 
 
 
 Previous experience in investment management, financial services, or a similar industry preferred.
 
 
 
 </li>
 <li>
 
 
 
 Proven record of success in managing complex calendars and scheduling using Microsoft Outlook.
 
 
 
 </li>
 <li>
 
 
 
 Strong experience coordinating travel arrangements (domestic and international).
 
 
 
 </li>
 <li>
 
 
 
 Proficiency in Microsoft Office Suite: Word, PowerPoint, Excel, and Outlook.
 
 
 
 </li>
 <li>
 
 
 
 Demonstrated ability to manage competing priorities and deadlines while adapting to evolving needs.
 
 
 
 </li>
 <li>
 
 
 
 Proactive, detail-oriented, and solutions-oriented approach.
 
 
 
 </li>
 <li>
 
 
 
 Excellent communication (written and verbal) and interpersonal skills.
 
 
 
 </li>
 <li>
 
 
 
 Record of success overseeing project timelines and deliverables while ensuring clear communication throughout project processes.
 
 
 
 </li>
 </ul>
 
 
 
 For immediate consideration, interested and qualified candidates should send their resume to Jenny at jfriedman@daleyaa.com.
 
 
 
</div>

Administrative Assistant

All Care Therapies

<div>Company Description 
All Care Therapies company is at the forefront of utilizing cutting-edge technology to deliver in-home speech, occupational, and physical therapy services for a diverse clientele, spanning children to adults with various disorders and conditions. As a leading provider of virtual in-home therapy, we excel in addressing the unique needs of each client within the familiar comfort of their environment. 
Job Description 
Are you Interested in Teletherapy? Join our OT team!
We are hiring in all 50 states to provide services for clients in California. We are also offering reimbursement for California licensure!
As a Remote Certified Occupational Therapy Assistant (COTA), you will provide occupational therapy services to clients remotely. You will collaborate with licensed Occupational Therapists to assess and implement appropriate treatment plans, monitor progress, and provide guidance to clients through virtual platforms. Your primary goal will be to help clients achieve their occupational therapy objectives and improve their functional abilities in a remote setting.
What You Will Do<ul><li>
Intervention: Provide remote occupational therapy services, including exercises, activities, and interventions to help patients achieve their goals and improve their functional abilities.</li><li>
Education: Educate patients and their caregivers on techniques and strategies to enhance their independence and well-being.</li><li>
Documentation: Maintain accurate and up-to-date patient records, including progress notes and other necessary documentation.</li><li>
Compliance: Adhere to relevant ethical and legal standards and regulations, including patient privacy and confidentiality (e.g., HIPAA compliance).</li><li>
Technology: Utilize telehealth platforms and tools effectively to conduct remote therapy sessions.</li><li>
Continuing Education: Stay current with the latest developments in occupational therapy and engage in ongoing professional development.</li></ul>
Why Join Us<ul><li>
We are a therapist-owned and operated organization</li><li>
Career Advancement - We believe in recognizing high-performing teams</li><li>
Efficient web-based documentation system</li><li>
Growing company in a new model of service delivery</li><li>
Monthly team meetings</li><li>
Supportive collaboration with the Clinical team and Supervisors</li><li>
Training and materials provided</li></ul>
Compensation
W2 | $27.00 - $46.00 per hour commensurate with experience, qualifications, and bilingualism. 
Qualifications 
<ul><li>
Valid certification as a Certified Occupational Therapy Assistant (COTA)</li><li>
Active CA State Certified Occupational Therapy Assistant License or ability to apply</li><li>
Experience in a clinic, private practice, hospital, or home health setting</li><li>
Technical proficiency to conduct teletherapy through our all-inclusive platform</li><li>
Should be comfortable working with pediatrics (18 months+)</li><li>
Prefer strong experience in feeding, sensory, hand, emotional regulation and neurodiverse clients</li></ul> 

Additional Information 
All your information will be kept confidential according to EEO guidelines.<div></div>
All Care Therapies is an equal opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.</div>

Occupational Therapy Assistant (COTA) - Remote

Turning Leaf Dental

Experienced Dental Assistant OpportunityAre you a skilled dental assistant who enjoys a fast-moving, collaborative workplace and is eager to keep growing? We&rsquo;re looking for someone like you to join our team. Our practice features a distinctive incentive program that allows assistants to earn a percentage tied directly to their doctor&rsquo;s production&mdash;meaning your earning potential grows alongside your provider. If you&rsquo;re driven to build your skills, work closely with your doctor, and take your career further, this role offers that path.About Us: Turning Leaf Dental is a women-led practice guided by Dr. Rachel Beamer and Dr. Yudi Quintero. For more than 35 years, we&rsquo;ve delivered high-quality dental care and exceptional patient experiences to the Boston community. Located on Newbury Street, our strong reputation continues to bring in new patients every week.We go beyond general and restorative dentistry, offering advanced cosmetic services such as Invisalign, custom porcelain veneers, and therapeutic and cosmetic Botox. Our office is equipped with modern technology, including the iTero Lumina scanner, enabling precise and comfortable care.Our team is the foundation of our success. We foster a supportive, positive environment where collaboration and mutual respect are key. As our practice continues to grow, we ensure that our team members share in that success.Position Details:<ul><li>Full-time Dental Assistant</li><li>At least 3 years of dental assisting experience required</li><li>Active Massachusetts Dental Assistant License required</li></ul>What We Offer:<ul><li>Competitive base salary plus an uncapped incentive program</li><li>Comprehensive benefits package, including:</li><li>Health insurance</li><li>401(k) with employer match</li><li>Paid vacation and time off</li><li>Opportunity to work in a well-established, growing practice with an excellent reputation</li><li>Exposure to advanced cosmetic and restorative procedures</li><li>Access to modern technology and equipment</li><li>A welcoming, team-oriented work environment</li></ul>We&rsquo;d love to connect with you and discuss how you can grow with us.&mdash; Turning Leaf Dental TeamJob Type: Full-timePay: $29.00 - $36.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid sick time</li><li>Paid time off</li><li>Professional development assistance</li><li>Retirement plan</li></ul>Work Location: In person

Dental Assistant

TRADITIONS HOME HEALTH

<div>Traditions Home Health Services is currently seeking compassionate, skilled, reliable, and experienced Home Health Aide and/or CNA for the Boston and surrounding areas to assist with our senior clients who are in need of support with Activities of daily living and household support and companionship. Most of these clients are Veterans who need assistance in their own homes.
Shifts Available:
Daily 4-Hour Shifts example:
8am-12pm, 9am-1pm, 10am-2pm ect...
3pm-7pm, 4pm-8pm 
We also have 4-hour shifts in the following areas:
Mattapan
Dorchester
Roxbury 
Job Description:
CNA or HHA would assist with the Activities of Living, personal care
CNA or HHA would assist with light housekeeping
CNA or HHA would encourage walking, exercising
CNA or HHA would encourage stimulating conversation
CNA or HHA would assist Activities and exercise according to the Care Plan
CNA or HHA would encourage fluid intake, possible meal prep in accordance with orders/Care Plan
Home Health Aide or Certified Nursing Assistant would competently documenting shift activities frequently during the shift digitally using a smartphone
Home Health Aide or Certified Nursing Assistant would report any concerns to the Traditions Home Health Services Office Support Team in a timely manner 
Requirements are as follows:
Home Health Aide Certification or CNA Certification
2+Years experience working with your Certification
Must be kind, compassionate, reliable, and skilled HHA
Must have experience working with Dementia
Clean driving record, ability to pass a CORI check
Current TB test, QuantiFERON Gold Test, or X-ray
Dementia care experience
Speak, read, write the English language clearly, and effective communication skills.
You must own a cell phone.
Job Benefits:
Competitive pay
Weekly pay on Fridays by direct deposit
Sick pay
Access to health, vision, and dental insurance (if qualifications are met)
Access to 401K
1-1 Client care
Opportunity to give back to our Veteran Community
Flexible schedule
Mileage reimbursement
Referral bonus
Digital Documentation, no more paperwork
Training opportunities
Caregiver recognition program
Opportunities for growth and development
Family owned and operated
Being part of a team that has been awarded Best of Home Care Employer of Choice
24/7 Access to Clinical Management Support Team
**We also have other wonderful clients that are in need of assistance for morning hours! 8am-12pm, 9am-12pm, 11am-2pm** (examples) 
We are seeking caregivers to work with our clients who are Veterans. So, if you are looking for a rewarding position then please submit your application today! 
Traditions Home Health Services are in high, high demand! If you are a compassionate, skilled Home Health Aide who is seeking a career with a reliable trusted Agency that has been voted One of the Best in Home Care again in 2024! and where you will be compensated well and respected for your talent, skills, and reliability then contact Traditions Home Health Services, we want you on our team!
Ways to apply:
visit www.traditionshhs.com to see available jobs and submit your application
Email your resume to michelle.caron@traditionshhs.com
Please call Michelle Caron, Recruitment Manager, if you should have any questions. 617-378-7721
Traditions Home Health Services is looking forward to hearing from you today!</div>

Certified Nursing Assistants CNAs and Home Health Aides HHAs

Edelman Financial Engines

<div></div><div><div>Senior Service Desk Technician (Boston, MA-Hybrid)</div><div></div><div> 
At Edelman Financial Engines (EFE), our purpose is to guide people with the financial advice they need to thrive.</div><div> 
</div><div>We believe that every dollar saved represents a lifetime of hard work and aspirations, and every dollar invested has a job to do for our clients. That&rsquo;s why we are committed to managing our clients&rsquo; investments by truly understanding them as people first and then delivering advice, strategies and solutions to help them feel confident about the plans they are making, whether for today, tomorrow, or in the great unknown future. Our goal is to build long-term relationships based on respect, integrity, and a belief that our responsibility is to help people make smart investments decisions in every stage of their lives.</div><div></div><div> 
Our culture is grounded in our CORE values: Client First, One Team, Respectful Candor, and Endless Curiosity. These values guide everything we do, for our clients and each other. We are committed to moving forward together. If you are inspired by purpose-driven work and a collaborative, values-led culture, we invite you to explore a career with us.</div><div></div><div> 
As a Senior Service Desk Technician on the IT Service Tech team, you&rsquo;ll play a pivotal role as a primary escalation point for complex technical issues and provides advanced support to end-users. This position requires strong technical expertise with Windows and Mac environments, Active Directory, and Office 365 administration, as well as the ability to create, maintain, and enforce Standard Operating Procedures (SOPs). The ideal candidate has strong technical expertise, excellent communication skills, and a customer-focused mindset.</div><div></div><div> 
In addition to an earnest desire to help people, we are looking for the ideal candidate to complement the team&rsquo;s existing talents. For this Senior Service Desk Technician role, we are seeking a candidate with proven advanced technical troubleshooting and escalation leadership to help advance end-user experience and operational efficiency. If you are a problem solver and strive at delivery excellence this may be an opportunity for you!</div><div></div><div> 
Responsibilities:</div> 
<div></div><ul><li>
Respond to incidents and service requests for calls and tickets ensuring timely resolution.</li><li>
Troubleshoot and resolve hardware, software, and basic network issues.</li><li>
Act as the escalation point for complex technical issues not resolved by service desk staff.</li><li>
Troubleshoot advanced issues with hardware, software, networking equipment, and business-critical applications.</li><li>
Train, mentor, and support junior service desk team members.</li><li>
Manage and prioritize help desk tickets, ensuring timely response and resolution, while escalating issues to team lead and/or management when appropriate.</li><li>
Assist with imaging, deployment, and maintenance of end-user hardware and backup solutions.</li><li>
Strong working knowledge of both Windows and Mac operating systems.</li><li>
Hands-on experience with Active Directory and Office 365 administration.</li><li>
Experience with service ticketing/tracking systems and remote support tools.</li><li>
Strong interpersonal and communication skills with the ability to mentor and guide junior staff.</li><li>
Ensure compliance with security policies and data protection standards.</li><li>
Utilize and contribute to the knowledge base, documenting solutions, and procedures.</li></ul><div></div><div> 
Requirements:</div> 
<div></div><ul><li>
6+ years of experience in IT support or service desk roles.</li><li>
Very strong analytical problem solving and troubleshooting abilities</li><li>
Excellent interpersonal and teamwork skills; able to work both independently and within a team-oriented environment.</li><li>
Ability to concisely document processes, procedures, issues, resolutions; strong writing skills required.</li><li>
Excellent interpersonal and communication skills; able to adapt instructions and guidance to the skill level of the end user.</li><li>
Self-motivated, forward thinking.</li><li>
Ability to multitask in a fast-paced environment; handle multiple issues/requests simultaneously; able to quickly re-adjust priorities on demand.</li><li>
Windows 11 end user support</li><li>
Microsoft O365 end user support</li><li>
Support, troubleshooting and imaging of hardware (Dell and Mac laptops).</li><li>
Basic knowledge of network connectivity and troubleshooting (wired and wireless), TCP/IP subnetting, DHCP, routing &amp; switching, VPN.</li><li>
Familiarity with Microsoft Active Directory (user &amp; computer accounts, OU&rsquo;s, Group Policy) and EntraID.</li><li>
Printer support (both USB and network) &ndash; hardware, drivers, installation, print queue management, troubleshooting.</li></ul><div></div><div> 
Technical Knowledge</div><ul><li>
Experience with Windows 11 OS</li><li>
Experience with ITSM ticketing systems (JIRA, Avanti, etc.)</li><li>
Experience with Avanti Neurons</li><li>
Experience with OKTA verify</li><li>
Experience with Active Directory</li><li>
Experience with Microsoft Office O365</li><li>
Experience with monitoring and remote management tools</li><li>
Experience with JAMF administration</li><li>
Experience with Dell laptops</li><li>
Experience with Apple OS</li><li>
Experience with Mac laptops</li></ul><div></div><div> 
Preferred Certifications:</div><ul><li>
CompTIA A+ (220-1101)</li><li>
CompTIA A+ (220-1102)</li><li>
CompTIA Net+</li><li>
ITIL Foundation 4.0</li></ul><div></div><div> 
Work Schedule: This position currently follows a hybrid work model. Employees are required to work from the office at least two days per week (Monday &ndash; Friday).</div><div> 
</div><div>Edelman Financial Engines takes a market-based approach to pay. The expected base salary range for this role nationally is $48,800- $65,100. However, final base pay will be carefully determined based on several factors, including responsibilities, job-related skills, relevant experience, geographic location, and market conditions. Additionally, this role may be eligible for other forms of compensation and benefits, such as a discretionary bonus, health, dental and other wellness plans, and 401(k) contributions.</div><div></div><div> 
Your recruiter can share more about the specific benefits eligible for this role during the hiring process.</div><div></div><div> 
About Edelman Financial Engines</div><div></div><div> 
Since 1986, Edelman Financial Engines has been committed to always acting in the best interests of our clients. We were founded on the belief that all investors &ndash; not just the wealthy &ndash; deserve access to personal, comprehensive financial planning and investment advice. Recognized by Barron&rsquo;s as a top RIA firm for eight years in a row (awarded each September (2018-2025) based on prior 12-month data through June 30)1, we support more than 1.27 million clients across 140+ offices nationwide and manage over $324 billion in assets 2. Our unique approach to serving clients combines our advanced methodology and proprietary technology with the attention of a dedicated personal financial planner. Every client&rsquo;s situation and goals are unique, and the powerful fusion of high-tech and high touch allows Edelman Financial Engines to deliver the personal plan and financial confidence that everyone deserves.</div><div></div><div> 
For more information, please visit EdelmanFinancialEngines.com.</div><div></div><div> 
&copy; 2026 Edelman Financial Engines, LLC. Edelman Financial Engines&reg; is a registered trademark of Edelman Financial Engines, LLC. All advisory services provided by Financial Engines Advisors L.L.C., a federally registered investment advisor. Certain services provided on an educational and guidance basis only. Results are not guaranteed.</div><div></div><div> 
For California residents, please see the link for the Privacy Notice for Candidates. California law requires that we provide you this notice about the collection and use of your personal information. Please read it carefully.</div><div></div><div> 
Edelman Financial Engines encourages success based on our individual merits and abilities without regard to race, color, religion, creed, sex, gender identity or expression, sexual orientation, pregnancy; marital, domestic partner or civil union status; national origin, citizenship, ancestry, ethnic heritage, genetic information, age, legally recognized disability, military service or veteran status.</div><div></div><div> 
Accommodations are modifications or adjustments to the hiring process that would enable you to fully participate in that process. If you need assistance to accommodate a disability, you may request one at any time by either contacting your recruiter or HRQ@EdelmanFinancialEngines.com.</div><div></div><div> 
1 The Barron&rsquo;s Top 100 RIA Firms list, an annual ranking of independent advisory firms, is based on qualitative and quantitative criteria. Firms elect to participate but do not pay to be included in the ranking. The 2018 ranking refers to Edelman Financial Services, LLC, which combined its advisory business in its entirety with Financial Engines Advisors L.L.C. (FEA) in November 2018. For the same survey, FEA received a precombination ranking of 12th.</div><div></div><div> 
2 Edelman Financial Engines data, as of September 30, 2025.</div></div><div></div>

Senior Service Desk Technician (Boston, MA)

Explore 266+ Ip services assistant in Boston this May. Find roles across top companies and apply now to boost your career.