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it infrastructure systems information security specialist

Orascom Investment Holding

<div>
 <strong>
  Position: AV&amp;L Show Operator
  <br/>
  <br/>
 </strong>
 <strong>
  Organization:
 </strong>
 OSL for Entertainment Projects
 <br/>
 <br/>
 OSL, under Orascom Investment Holdings umbrella, is leading the transformation of the iconic Pyramids Sound &amp; Light Show. Through advanced sound, light, and projection technologies, OSL is reimagining the storytelling of ancient Egypt, offering visitors a multi-sensory, educational, and inspiring experience. This project reinforces Egypt's cultural legacy while positioning the Pyramids as a world-class tourism destination.
 <br/>
 <br/>
 <strong>
  LinkedIn account:
 </strong>
 https://www.linkedin.com/company/osl-for-entertainment-projects/?viewAsMember=true
 <br/>
 <br/>
 <strong>
  Job Description:
  <br/>
  <br/>
 </strong>
 <strong>
  The
  <strong>
   AV&amp;L Show Operator
  </strong>
  is responsible for the daily operation, pre-show preparation, preventive maintenance, and technical execution of integrated Audio, Video, Lighting (AV&amp;L), and Show-Control systems. This role ensures smooth nightly show performances, supports external site events, supervises field operations assistants, and maintains high standards of technical reliability and site safety.
  <br/>
  <br/>
 </strong>
 <strong>
  <strong>
   Key Responsibilities:
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Nightly Show Operations &amp; Cue Execution
  </li>
  <li>
   Show Control: Operate multi-discipline systems (audio routing, video/media servers, projectors, architectural/moving lighting, DMX networks, timecode, and communications) per approved scripts, cues, and timelines.
  </li>
  <li>
   Live System Monitoring: Continuously monitor critical systems during rehearsals and live performances; respond swiftly to technical irregularities to preserve show quality and safety.
  </li>
  <li>
   Independent Execution: Step in to run the complete show independently or substitute for the Senior Operator as needed.
  </li>
  <li>
   Shutdown Protocols: Execute approved post-show system shutdown and securing procedures.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  2. Pre-Show Preparation &amp; Enclosure Oversight
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   System Verification: Perform and document daily pre-show inspections across all AV&amp;L equipment, ensuring required files, presets, routing configurations, and backups are correctly loaded.
  </li>
  <li>
   Enclosure Supervision: Direct operations assistants during the opening and closing of moving-head, lighting, and projection enclosures, verifying proper timing, ventilation, drainage, and weatherization.
  </li>
  <li>
   Immediate Escalation: Report operational issues or safety hazards immediately and coordinate corrective actions with technical leads or suppliers.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  3. Preventive Maintenance &amp; Basic Troubleshooting
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Routine Maintenance: Participate in daily, weekly, monthly, and periodic preventive maintenance schedules.
  </li>
  <li>
   Field Inspections: Regularly inspect hardware for faults, overheating, corrosion, dust/moisture ingress, damaged cables, or error codes.
  </li>
  <li>
   First-Level Troubleshooting: Identify signal flow issues, check connections, power-cycle systems safely, load contingent configurations, and swap basic peripherals without making unauthorized system changes.
  </li>
  <li>
   Vendor &amp; Repair Support: Support specialist vendors during updates or repairs; test repaired equipment before re-integrating it into live production.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  4. Status Reporting, Shift Handovers &amp; Team Leadership
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   System Logging: Maintain daily show logs, pre-/post-show checklists, incident reports, and hardware status updates (active faults, temporary workarounds, and pending maintenance).
  </li>
  <li>
   Alternate Team Leadership: Act as the on-duty team leader when assigned, directing systems technicians, power infrastructure technicians, and operations assistants prior to audience admission.
  </li>
  <li>
   Cross-Departmental Alignment: Communicate effectively with site operations, security, and production teams, providing detailed shift handovers until all outstanding issues are resolved.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  5. Special Events &amp; Infrastructure Restoration
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Event Facilitation: Serve as technical lead and backup operator for corporate functions, private events, VIP visits, and external productions outside regular show schedules.
  </li>
  <li>
   System Safeguarding: Ensure temporary event setups do not compromise the integrity, security, or safety of the primary show infrastructure.
  </li>
  <li>
   Post-Event Teardown &amp; Reset: Supervise dismantling of temporary gear, restore original signal patching, settings, and show files, and perform full system test-runs before the next scheduled performance.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  6. Translation System &amp; General Safety Discipline
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Translation Support: Conduct operational checks on translation channels, audio routing, receivers, and charging stations.
  </li>
  <li>
   Safety &amp; Standards: Maintain clean, organized technical areas, strictly observe site safety protocols, and stop any activity that poses a risk to personnel or equipment.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1-3 years of experience in Engineering, Media Technology, Sound/Lighting, IT/Networks, or related fields.
  </li>
  <li>
   Bachelor's Degree or Technical Diploma in Electrical, Electronics, Communications, Computer Engineering, Media Technology, Theatre Technology, or a related field.
  </li>
  <li>
   Practical experience gained through live events, theatre operations, broadcast, AV integration, theme parks, or relevant university/freelance projects is highly desirable.
  </li>
  <li>
   Very good command of English, both spoken and written, to ensure clear communication in a technical and operational environment.
   <br/>
  </li>
 </ul>
</div>


AV&L Show Operator

Loynova

<div>
 <p>
  We are looking for a
  <strong>
   Senior System Administrator
  </strong>
  to manage and scale our multi-cloud and on-prem environments, including air-gapped deployments in highly secure banking environments. You will handle Windows and Linux servers, web and database platforms, networking and VPNs, firewalls, and Cloudflare services. You&rsquo;ll also build CI/CD pipelines, implement Infrastructure as Code, manage observability with Prometheus/Grafana/Wazuh, and ensure reliability, security, and compliance (ISO 27001, PCI DSS), including backup and disaster recovery.
 </p>
 <p>
  Key Responsibilities
 </p>
 <p>
  Infrastructure &amp; Systems
 </p>
 <ul>
  <li>
   Administer Windows &amp; Linux servers in cloud and isolated on-prem environments.
  </li>
  <li>
   Manage web servers (IIS, Apache/Nginx) and databases (MS SQL, PostgreSQL, MySQL).
  </li>
  <li>
   Manage domain controllers and related services, including Active Directory roles, replication, and group policy enforcement.
  </li>
  <li>
   Handle directory services: Active Directory and Entra ID (Azure AD).
  </li>
  <li>
   Oversee snapshots and backups.
  </li>
 </ul>
 <p>
  Networking &amp; Security
 </p>
 <ul>
  <li>
   Design and maintain secure networks: VLANs, DNS/DHCP, load balancers.
  </li>
  <li>
   Configure VPNs (IPSec/OpenVPN/WireGuard) for site-to-site and remote access.
  </li>
  <li>
   Administer firewalls and WAF; manage Cloudflare (DNS, CDN, WAF, Zero Trust).
  </li>
  <li>
   Apply Zero Trust, MFA/SSO, and secrets management.
  </li>
  <li>
   Manage security solutions such as Kaspersky or equivalent tools to ensure device protection and compliance.
  </li>
 </ul>
 <p>
  DevOps &amp; Automation
 </p>
 <ul>
  <li>
   Build and maintain CI/CD pipelines using open-source tools.
  </li>
  <li>
   Implement Infrastructure as Code (Terraform, Ansible) for provisioning and configuration.
  </li>
  <li>
   Manage and troubleshoot containerized environments using Docker and Kubernetes, including deployment, scaling, and monitoring.
  </li>
 </ul>
 <p>
  Monitoring &amp; Compliance
 </p>
 <ul>
  <li>
   Deploy Prometheus and Grafana for metrics and dashboards.
  </li>
  <li>
   Operate Wazuh for SIEM/XDR (agent rollout, alert tuning, integrations).
  </li>
  <li>
   Ensure compliance with ISO 27001 and PCI DSS standards.
  </li>
  <li>
   Maintain audit-ready documentation and enforce security best practices.
  </li>
 </ul>
 <p>
  Reliability &amp; Disaster Recovery
 </p>
 <ul>
  <li>
   Architect for high availability and fault tolerance.
  </li>
  <li>
   Design and maintain Backup &amp; Disaster Recovery plans (RPO/RTO, immutable backups, DR drills).
  </li>
  <li>
   Support air-gapped environments with strict security and operational controls.
  </li>
 </ul>
 <p>
  Required Qualifications
 </p>
 <ul>
  <li>
   7&ndash;10 years of experience in IT Infrastructure, DevOps, or related roles.
  </li>
  <li>
   Strong Windows &amp; Linux administration experience.
  </li>
  <li>
   Expertise in web servers (IIS, Apache/Nginx) and databases (MS SQL, PostgreSQL, MySQL).
  </li>
  <li>
   Hands-on with VPNs, firewalls, and Cloudflare.
  </li>
  <li>
   Experience with CI/CD, IaC (Terraform, Ansible), and containerization (Docker, Kubernetes).
  </li>
  <li>
   Ability to work with air-gapped environments and strict security controls.
  </li>
  <li>
   Scripting skills (PowerShell, Bash, or Python).
  </li>
 </ul>
 <p>
  Preferred Qualifications
 </p>
 <ul>
  <li>
   Familiarity with Prometheus, Grafana, and SIEM tools (e.g., Wazuh).
  </li>
  <li>
   Advanced Cloudflare (Zero Trust, tunnels, WAF tuning).
  </li>
  <li>
   Backup/DR tooling (Veeam, restic, Bacula).
  </li>
  <li>
   Endpoint management (Intune/MDM), CIS hardening benchmarks.
  </li>
  <li>
   Experience in regulated industries (finance, banking, e-commerce).
  </li>
  <li>
   Knowledge of ISO 27001 and PCI DSS implementation.
  </li>
 </ul>
 <p>
  Interpersonal &amp; Language Skills
 </p>
 <ul>
  <li>
   Strong sense of
   <strong>
    accountability
   </strong>
   and ownership of tasks and outcomes.
  </li>
  <li>
   Proven ability to work effectively in
   <strong>
    team environments
   </strong>
   , collaborating across functions.
  </li>
  <li>
   Excellent
   <strong>
    problem-solving
   </strong>
   and
   <strong>
    adaptability
   </strong>
   in dynamic and complex situations.
  </li>
  <li>
   Clear and professional
   <strong>
    communication skills
   </strong>
   , both written and verbal.
  </li>
  <li>
   <strong>
    Mid to high English proficiency
   </strong>
   required for documentation, meetings, and cross-team collaboration.
  </li>
  <li>
   Ability to manage priorities, meet deadlines, and contribute to a culture of continuous improvement.
  </li>
 </ul>
 <p>
  <br/>
 </p>
</div>


Senior System Administrator

Vodafone

<div><div><div><div><h2 class="jobSectionHeader"><b>Join Us</b></h2>
</div><div><p>
At Vodafone, we&rsquo;re not just shaping the future of connectivity for our customers &ndash; we&rsquo;re shaping the future for everyone who joins our team. When you work with us, you&rsquo;re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Role Purpose</b></h2>
</div><div><p>
The Associate Manager &ndash; Infrastructure is responsible for leading and managing a multidisciplinary team of Infrastructure Engineers, Cloud Engineers, Network Engineers, Storage Specialists, Backup &amp; Disaster Recovery Consultants, ITSM Consultants, and Infrastructure Architects.<br>
The role oversees the planning, assessment, consulting, architecture, implementation, and delivery of enterprise infrastructure solutions across customer environments. This includes Private Cloud, Hybrid Cloud, Virtualization, Hyper-Converged Infrastructure, Data Center Modernization, Backup &amp; Disaster Recovery, Storage Infrastructure, Network Infrastructure, IT Service Management (ITSM), and Infrastructure Automation solutions.<br>
The Associate Manager acts as both a business and technical leader, ensuring the successful delivery of projects, customer satisfaction, team development, innovation, governance, and financial performance while supporting Vodafone Business growth objectives</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Profile</b></h2>
</div><div><p><b>
Infrastructure services practice leadership</b></p><ul><li>
Lead and manage the Infrastructure Solutions &amp; Services practice.</li><li>
Establish delivery standards, methodologies, and best practices.</li><li>
Define infrastructure service offerings and delivery frameworks.</li><li>
Drive capability development and technical excellence across the team.</li><li>
Build and maintain infrastructure solution reference architectures.</li><li>
Develop service delivery models aligned with customer requirements.</li><li>
Support strategic growth and expansion of infrastructure services.</li></ul><p><b>
Solution Design &amp; Consulting Leadership</b></p><ul><li>
Oversee infrastructure assessments, consulting engagements, and solution architecture activities.</li><li>
Review and approve infrastructure designs and implementation approaches.</li><li>
Ensure solutions align with customer business objectives and technical requirements.</li><li>
Provide executive-level consulting and advisory services.</li><li>
Lead customer workshops, infrastructure assessments, and roadmap development initiatives.</li><li>
Ensure infrastructure solutions comply with enterprise architecture principles and operational requirements.<br>
<br>
<b>Project Management:</b></li></ul><ul><li>
Ensure successful delivery of infrastructure projects and programs.</li><li>
Govern project quality, timelines, and scope.</li><li>
Monitor project resource utilization.</li><li>
Review delivery risks and mitigation plans.</li><li>
Support large-scale and strategic customer engagements.</li><li>
Ensure projects meet agreed SLAs and KPIs.<br>
<br>
<b>Stakeholder Management:</b></li></ul><ul><li>
Serve as the senior escalation point for infrastructure engagements.</li><li>
Build trusted advisor relationships with customers.</li><li>
Collaborate with sales, presales, product teams, and partner organizations.</li><li>
Participate in executive steering committees and governance forums.</li><li>
Support bid responses, proposals, and customer presentations.<br>
<br>
<b>Risk Management</b></li><li>
Identify technical, operational, financial, and delivery risks.</li><li>
Develop mitigation strategies and contingency plans.</li><li>
Ensure infrastructure resilience and service continuity.</li><li>
Oversee major incident management and root cause analysis.</li><li>
Support disaster recovery and business continuity programs.<br>
<br>
<b>Compliance &amp; Auditing</b></li><li>
Ensure infrastructure services comply with regulatory requirements.<br>
Ensure alignment with:<br>
<ul><li>ISO 27001</li><li>ISO 20000</li><li>NIST Framework</li><li>ITIL Best Practices</li><li>Business Continuity Standards</li><li>Data Protection Regulations</li></ul></li><li>
Support internal and external audits.</li><li>
Ensure governance and quality standards are maintained.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Competencies and Qualifications</b></h2>
</div><div><p><b>
Core competencies, knowledge and experience:</b></p><ul><li>
10 years of experience in infrastructure technologies and enterprise IT environments.</li><li>
Minimum 5 years of experience managing technical delivery teams.</li><li>
Bachelor&rsquo;s degree in Computer Science, Information Technology, Engineering, or related field.</li><li>
Proven experience delivering large-scale infrastructure transformation programs.</li><li>
Strong consulting and customer engagement experience.</li><li>
Experience managing multi-disciplinary technical teams.</li><li>
Strong financial and commercial awareness.</li><li>
Strong communication, presentation, and negotiation skills.</li><li>
Experience working in enterprise and service provider environments.</li><li>
Excellent command of English.<br>
<br>
<b>Must have technical / professional qualifications:
</b></li><li>Strong Knowledge and Experience with a mix of the following vendors and technologies</li><li>
Virtualization and Cloud Technologies (VMware, Nutanix, Open Stack, Azure, AWS, Red Hat OpenShift)<br>
o Storage Technologies (Dell, NetApp, HPE)<br>
o Backup and Disaster Recovery (Veeam, Commvault)<br>
o Network Infrastructure (Cisco, Forti, SD-WAN, Network Monitoring)<br>
o ITSM Solutions.<br>
o Azure, AWS knowledge is a plus.<br>
o ITIL Knowledge.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Not a perfect fit?</b></h2>
</div><div><p>
Worried that you don&rsquo;t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you&rsquo;re excited about this role but your experience doesn&rsquo;t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Who we are</b></h2>
</div><div><p>
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><p>
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><p>
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><p>
Together we can.</p></div></div></div></div>

Vodafone Business Infrastructure Associate Manager

<div><div><div><div><h2 class="jobSectionHeader"><b>Join Us</b></h2>
</div><div><p>
At Vodafone, we&rsquo;re not just shaping the future of connectivity for our customers &ndash; we&rsquo;re shaping the future for everyone who joins our team. When you work with us, you&rsquo;re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Role Purpose</b></h2>
</div><div><p>
To be responsible for the installation, configuration, migration, performance monitoring, security, troubleshooting, as well as backup and data recovery. Also be involved in the troubleshooting of any issues.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Role Profile</b></h2>
</div><div><ul><li>Responsible for maintaining the physical database design, security enforcement, and database performance plan.</li><li>
Implement the proper disaster recovery plans for the databases</li><li>
Maintains database performance by calculating optimum values for database parameters; implementing new releases; Completing maintenance requirements;</li><li>
Control, monitor &amp; audit the user access level for each segment in the database</li><li>
Responsible for backup and recovery of the databases and ensure the backup and restore validity, Maintaining archived data</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Competencies and Qualifications</b></h2>
</div><div><ul><li>Dedication, sense of ownership, and ability to work within a team</li><li>
Innovative &amp; creative thinking for new solutions, technologies and data protection</li><li>
Strong communication, presentation, negotiation and analytical skills.</li><li>
The ability to work quickly, under pressure and to deadlines cross the function groups</li><li>
Eye for detail and accuracy.</li></ul><ul><li>
Bachelor's degree in Computer Science or equivalent experience.</li><li>
Minimum 1 years database working experience in managing databases</li><li>
Preferable to have technical certificates in Oracle or other databases software</li></ul><p>
Good knowledge of relational/non-relational database management systems</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Not a perfect fit?</b></h2>
</div><div><p>
Worried that you don&rsquo;t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you&rsquo;re excited about this role but your experience doesn&rsquo;t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Who we are</b></h2>
</div><div><p>
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><p>
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><p>
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><p>
Together we can.</p></div></div></div></div>

Database Tech Specialist

Information Technology Industry Development Agency, ITIDA

<div>
 <p>
  Job Purpose:
 </p>
 <p>
  <br/>
 </p>
 <p>
  The Digital Forensics Examiner is responsible for acquiring, preserving, analyzing, and presenting digital evidence from computers, mobile devices, networks, and cloud storage in support of criminal investigations, civil litigation, and cybersecurity incidents. The examiner must follow forensically methods to ensure evidence integrity and testify in court as an expert witness when required.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Job Accountabilities:
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Evidence Acquisition &amp; Preservation:
  </li>
  <li>
   Securely seize, image, and analyze digital evidence from computers, smartphones, IoT devices, and network logs.
  </li>
  <li>
   Forensic Analysis:
  </li>
  <li>
   Conduct file recovery (deleted, encrypted, or damaged data).
  </li>
  <li>
   Examine hard drives, RAM, mobile devices, and cloud data for traces of illicit activity.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Reporting &amp; Testimony:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Prepare detailed forensic reports for law enforcement.
  </li>
  <li>
   Serve as an expert witness in court proceedings.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Education:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Computer Science, Cybersecurity, Digital Forensics, or a related field.
  </li>
  <li>
   Certain Certifications are a plus:
  </li>
  <li>
   Certified Forensic Computer Examiner (CFCE).
  </li>
  <li>
   GIAC Certified Forensic Analyst (GCFA).
  </li>
  <li>
   EnCase Certified Examiner (EnCE).
  </li>
  <li>
   Certified Information Systems Security Professional (CISSP)
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Required Experience:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   8 - 10 years in digital forensics, and/or cybersecurity investigations.
  </li>
  <li>
   Proficiency in some forensic tools is needed:
  </li>
  <li>
   FTK (Forensic Toolkit), Autopsy, X-Ways, Cellebrite (UFED), EnCase, Volatility (memory forensics).
  </li>
  <li>
   Knowledge of file systems (NTFS, FAT, APFS, EXT4) and data carving techniques
  </li>
  <li>
   Experience with network forensics (Wireshark, log analysis) and malware reverse engineering.
  </li>
  <li>
   Familiarity with OSINT (Open-Source Intelligence) tools for investigations.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Required Skills:
  </strong>
 </p>
 <p>
  <strong>
   ﻿
  </strong>
 </p>
 <ul>
  <li>
   Strong analytical and problem-solving abilities.
  </li>
  <li>
   Ability to pay attention to detail while handling multiple, simultaneous projects.
  </li>
  <li>
   Excellent written and verbal communication (must produce clear forensic reports).
  </li>
  <li>
   Excellent report writing skills.
  </li>
 </ul>
 <p>
  <br/>
 </p>
</div>


Digital Forensics Examining Lead

Mars EC

<p>Technical Support Specialist</p><p>We are looking for a Technical Support Specialist who is passionate about technology and enjoys helping customers solve technical issues. The ideal candidate is an excellent communicator with strong analytical skills, a customer-first mindset, and the ability to troubleshoot a wide range of technology-related problems efficiently.</p><p>Key Responsibilities</p><p>Provide technical support to customers via phone, email, and chat.</p><p>Diagnose, troubleshoot, and resolve technical issues in a timely and professional manner.</p><p>Guide customers through step-by-step solutions for hardware, software, and connected device issues.</p><p>Escalate complex technical problems when necessary while ensuring proper follow-up.</p><p>Document customer interactions and technical solutions accurately.</p><p>Maintain a high level of customer satisfaction by delivering exceptional service.</p><p>Stay up to date with product knowledge, troubleshooting procedures, and new technologies.</p><p>Requirements</p><p>Clear and highly understandable spoken English, ideally with little to no noticeable accent.</p><p>Strong troubleshooting and problem-solving skills with the ability to identify root causes and resolve technical issues efficiently.</p><p>Previous experience troubleshooting smart devices, consumer electronics, IoT products, or other technology products is highly preferred.</p><p>Candidates with an engineering degree or other technical educational background will be given priority.</p><p>Excellent customer service skills with strong empathy, logical thinking, and structured communication abilities.</p><p>Ability to explain technical concepts in a simple and customer-friendly manner.</p><p>Strong attention to detail and the ability to work effectively in a fast-paced environment.</p><p>Comfortable using multiple software tools and support platforms simultaneously.</p><p>Ability to work independently as well as collaboratively within a team.</p><p>Preferred Qualifications</p><p>Previous experience in a technical support or help desk role.</p><p>Familiarity with troubleshooting mobile devices, smart home products, networking, or consumer electronics.</p><p>Experience working in a customer support or contact center environment is an advantage.</p><p>What We Offer</p><p>Competitive salary and performance-based incentives.</p><p>Comprehensive training and continuous professional development.</p><p>Career growth opportunities within a dynamic and supportive team.</p><p>A collaborative work environment focused on learning and innovation.</p><p>If you have a passion for technology, enjoy solving complex problems, and are committed to delivering outstanding customer experiences, we'd love to hear from you. Apply today and become part of our growing technical support team.</p><p>Pay: From E&pound;16,000.00 per month</p><p>Work Location: In person</p>

Technical Support Specialist

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  Join Us
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 At Vodafone, we&rsquo;re not just shaping the future of connectivity for our customers &ndash; we&rsquo;re shaping the future for everyone who joins our team. When you work with us, you&rsquo;re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
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  What You&rsquo;ll Do
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 Serve as the Architecture and Design Authority across IT and FinTech, driving the design and governance of scalable, secure, and innovative solutions across Payments, Cards, BNPL, Savings, and Insurance domains. Align technology roadmaps with Vodafone Group strategy, translate business needs into technical solutions, resolve architectural challenges, and lead the adoption of modern, microservices-based architectures to support business growth and operational excellence.
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  Who You Are
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 Role:
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   Act as architecture and design authority across IT-FS organization.
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   Responsible of aligning Fintech and IT roadmaps with group strategy and guidelines
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   Responsible of designing full-edged solutions for the below Services:Cards, Tokenization, Soft POS, Payments, Settlement &amp; Recon, BNPL, Savings &amp; Insurance
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   In charge of resolving Technology disagreements among different IT teams
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   Responsible of auditing/review IT processes and solution.
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   Instruct/follow up on delivery teams to modify them according to IT strategy
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   Lead design for major business and technology projects across IT/Fintech in a way that directly impact revenue, cost saving initiatives and NPS
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   Translate the business requirements into technology requirements
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   Lead Vodafone Group activities that require cooperation with Group Architecture Team(s) and adapting Vodafone Group Products &amp; Services related architecture initiatives within Vodafone Egypt in a way that suit local targets and strategies
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   Manage business requirements planning to make sure they are reflected into technology enablers to be implemented by delivery teams to make sure overall business objectives will be realized
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   Authorized to take necessary decisions to resolve technical conflicts among different delivery functions
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   Lead technical stakeholders to produce system roadmaps that meet architecture guidelines and business requirements
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   Develops detailed programming instructions to solve business problems through automation support
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   Craft the code standards for our products
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   Use modern software architecture techniques and technologies to design , develop distributed, fault-tolerant solutions
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   Create and maintain the architecture documents
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   Provide technical guidance to development teams.
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   Building FinTech platform and make use of microservices architecture
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  Not a perfect fit?
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 Worried that you don&rsquo;t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you&rsquo;re excited about this role but your experience doesn&rsquo;t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.
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  What's In It For You
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 Core competencies, knowledge and experience:
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   Engineering or computer science Bachelor degree
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   Engineering master degree is a plus
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   At least 5+ years technical experience in IT
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   Fintech and Payments experience
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   Hands-on knowledge of Microservices, big data technologies, containers, API designing and implementation
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   Software engineering and Design-Patterns
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   Microservices architecture &amp; distributed systems
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   Proven Business acumen/Solid business analysis skills
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   Must have worked in at least 2 different Technology areas before
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   Vendor background is a plus
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   Solid development/database knowledge
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 Must have technical / professional qualifications:
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   Strong decision making/leadership capabilities
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   Strong problem-solving skills
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   Helicopter view identifying key information and patterns
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   Innovativeness and ability to generate viable alternatives out of challenging situations
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   Proven ability to work in virtual teams
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  Who We Are
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 We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
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 Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
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 If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
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 Together we can.
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FS Architecture & Design, Tech Lead

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