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assistant manager workforce operations Jobs in Manama

assistant manager workforce operations

chief strategy officer [gcc tmt] Jobs in Manama

chief strategy officer [gcc tmt]

guest service executive

head of it operations, governance & control – banking – bahrain - ref: 26034 Jobs in Manama

it operations executive

Computer World S.P.C.

We are looking for a talented IT Operations professional to join our prestigious team.If you are interested, kindly share your updated resume via DM.- Job Types: Full-time, Contract.- Contract length: 12 months.- Locally available candidates only (Bahrain).Job descriptionCandidates should have worked in IT Operations for a Bank or financial institutions. (3 to 4 years' experience).- Run the daily, monthly, and yearly end of day processes- Monitor Data Centers with one weekly visit to DR site- Monitor the system for equipment failure or performance issues.- Notify supervisor or computer maintenance technicians of equipment malfunctions.- Attend to logged calls related to IT Operations in Service desk management system.- Read job set-up instructions to determine equipment to be used, order of use, material such as disks and paper to be loaded, and control settings.- Operate spread sheet programs and other types of software to load and manipulate data and to produce reports.- Load peripheral equipment with consumables and media.- Answer telephone calls to assist computer users encountering operational issues.- Help Service Desk engineers to test and diagnose computer hardware and software.- Run the operation of computer hardware systems, including coordinating and scheduling the use of computers and networks to ensure efficient use.- Track reported problems and associated solutions- Follow-up daily cases and ensure that the required actions are takenFurther develop technical aptitude and customer service knowledge, skills, and abilities.Pay: From BD400.000 per monthWork Location: In person

IT Operations Executive

Hilton

<div>
 A Guest Service Executive supervises the Front Office Team (Guest Service Agents, Operators and Bell Attendants) to ensure that our Guests receive an exceptional experience from check-in through check-out.
 
 
 
 What will I be doing?
 
 
 
 As a Guest Service Executive, you are part of the Front Office Team which is the main connection between Guests, the Hotel and the various hotel departments. You are responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Assign and instruct Guest Service Agents, Operators and Bell Attendants in details of work
 </li>
 <li>
 Manage front desk operations by completing a checklist of important daily tasks, determining room and rate availability and making decisions that are in the best interest of the hotel.
 </li>
 <li>
 Assist Guest Service Agents, Operators, Reservation Agents, Bell Attendants and other departments with any questions or requests
 </li>
 <li>
 Resolve customer complaints by conducting thorough investigation of the situation and coming up with the most effective resolution
 </li>
 <li>
 Prepare and conduct daily pre-shift meetings, communicate effectively with all staff and provide them with any information necessary to provide guest service in accordance with Hilton Standards
 </li>
 <li>
 Perform other duties assigned by the Front Office Manager or Assistant Front Office Manager
 </li>
 <li>
 Respond promptly to guest requests for a supervisor or manager
 </li>
 <li>
 Ensure that a detailed hand over is carried out between shifts including the volume of business, special guests, tasks to be clarified/completed and any special events that are taking place
 </li>
 <li>
 Ensure a high level of product knowledge of the hotel and the local area, and know what is happening in the hotel
 </li>
 <li>
 Ensure our customers receive a fast, efficient and friendly check in and check out
 </li>
 <li>
 Ensure all customers&rsquo; queries or requests are handled in a polite, efficient manner and a high level of customer service is consistently maintained
 </li>
 <li>
 Preparation and co-ordination of group arrivals/departures.
 </li>
 <li>
 Ensure a good performance oriented working environment within the department and motivate the staff
 </li>
 <li>
 Participate regularly in training courses and put the skills learned there into practice
 </li>
 <li>
 Receives payment by cash, credit cards, cheques, etc. and is able to post these in the computer correctly
 </li>
 <li>
 Have detailed knowledge of the fire, safety and evacuation procedures of the hotel
 </li>
 <li>
 Have knowledge of all the equipment and installations on the Executive Floor, and able to work there independently in conformity with the established standard and take over shifts if necessary
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 A Guest Service Executive serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information to resolve conflicts
 </li>
 <li>
 Basic mathematical skills and considerable skill in the use and operation of a calculator to prepare complex mathematical calculations without error
 </li>
 <li>
 Ability to listen effectively and comprehend the English language to understand and obtain instructions and information
 </li>
 <li>
 Ability to see and hear in order to observe and detect signs of emergency situations
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Conrad Bahrain
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Conrad Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

Guest Service Executive

nineDots.io

<div>
 
 
 Board Secretary
 
 
 
 Bahrain - Executive Office - Board-Level Exposure
 
 
 
 
 
 
 
 Join a scaling fintech operating across the GCC, where governance, execution discipline, and leadership alignment are becoming critical to the next phase of growth.
 
 
 
 
 
 
 
 This is not a traditional company secretary role. This is a high-trust, high-authority position at the centre of the business, ensuring that board decisions translate into execution across technology, product, finance, and growth.
 
 
 
 
 
 
 
 
 The Role:
 
 
 
 As Executive Governance &amp; Strategy Officer, you will act as the connective tissue between the Board, the CEO, and the C-suite.
 
 
 
 
 
 
 
 You will own follow-up, accountability, and structure across executive decisions. Every board resolution, CEO directive, and strategic initiative will pass through your oversight to ensure clarity, tracking, and delivery.
 
 
 
 
 
 
 
 This role requires executive presence, maturity, and confidence. You will challenge, escalate, and enforce accountability when needed.
 
 
 
 
 
 
 
 
 What You&rsquo;ll Be Doing:
 
 
 <ul>
 <li>
 Owning and maintaining the Master Resolution Log across Board and executive meetings.
 </li>
 <li>
 Tracking every action item, commitment, and deadline agreed at leadership level.
 </li>
 <li>
 Proactively following up with C-level executives to ensure delivery.
 </li>
 <li>
 Escalating delays, risks, and governance gaps to senior leadership.
 </li>
 <li>
 Developing and maintaining an Executive Scorecard tracking KPIs across Tech, Product, Finance, and Growth.
 </li>
 <li>
 Monitoring implementation of strategic initiatives across departments.
 </li>
 <li>
 Preparing board-ready briefings, executive summaries, and high-level presentations.
 </li>
 <li>
 Supporting special projects such as license applications, fundraising preparation, or geographic expansion.
 </li>
 <li>
 Maintaining governance calendars, documentation standards, and approval workflows.
 </li>
 <li>
 Acting as a central communication hub across executive leadership levels.
 </li>
 </ul>
 
 
 
 
 
 
 
 What You&rsquo;ll Need to Succeed:
 
 
 <ul>
 <li>
 Around 7+ years&rsquo; experience in executive coordination, governance, strategy, or similar leadership-facing roles.
 </li>
 <li>
 Strong executive presence and the confidence to operate at Board level.
 </li>
 <li>
 Structured, disciplined mindset with high attention to documentation and accountability.
 </li>
 <li>
 Proven ability to drive follow-up and enforce deadlines across senior stakeholders.
 </li>
 <li>
 Experience in fintech, financial services, or regulated environments is advantageous.
 </li>
 <li>
 MBA or relevant postgraduate qualification preferred.
 </li>
 <li>
 Based in Bahrain.
 </li>
 </ul>
 
 
 
 
 
 
 This role suits someone who thrives on structure, visibility, and impact. Someone comfortable operating behind the scenes while influencing at the highest level.
 
 
 
 
 
 
 
 
 What&rsquo;s in It for You:
 
 
 <ul>
 <li>
 Direct exposure to the CEO and Board.
 </li>
 <li>
 A central, high-trust role in a scaling fintech.
 </li>
 <li>
 Real authority to drive execution discipline across the business.
 </li>
 <li>
 Competitive senior package.
 </li>
 <li>
 The opportunity to shape governance and performance infrastructure at scale.
 </li>
 </ul>
 
 
 
 
 
 
 
 Next Steps:
 
 
 
 If you&rsquo;re operating at senior governance or strategy level and want a role with real visibility and influence, send your CV or reach out confidentially to learn more.
 
 
 
 
 
 
 
 nineDots is Bahrain's only specialist technology &amp; outsourcing recruitment agency advertising this role on behalf of our client.
 
</div>

Board Secretary

<div><div>We help the world run better</div><div></div><div> 
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</div><div><h1 class="jobSectionHeader"> 
SAP Customer Experience (CX) Solution Sales Executive</h1>
Location: Bahrain 
Role Type: Solution Sales<h2 class="jobSectionHeader">
Bring Everything You Are. Become Everything You Want.</h2>
At SAP, we help the world run better and improve people&rsquo;s lives. As a Customer Experience (CX) Solution Sales Executive, you will enable customers to transform how they engage their own customers&mdash;delivering connected, intelligent experiences across marketing, sales, service, commerce, and customer data.
In this quota‑carrying role, you will work with named existing and prospective accounts to accelerate adoption of SAP&rsquo;s CX portfolio. You will partner closely with customer stakeholders and SAP teams to drive meaningful business outcomes and long‑term value.<h2 class="jobSectionHeader">
What You&rsquo;ll Do</h2><ul><li>
Drive strategic sales cycles for SAP CX solutions that support end‑to‑end customer experience transformation.</li><li>
Build, develop, and expand relationships with key customer stakeholders across multiple lines of business.</li><li>
Influence customer requirements, guiding them toward best‑in‑class SAP capabilities and aligned solution roadmaps.</li><li>
Shape long‑term customer strategies and jointly develop concepts that support sustainable success.</li><li>
Provide ongoing updates on pipeline, customer engagements, and deal progression.</li><li>
Support customer adoption, value realization, and post‑sale success through strong collaboration with internal teams.</li><li>
Engage cross‑functional SAP experts to bring the full value of SAP to the customer.</li></ul><h2 class="jobSectionHeader">
What You Bring</h2><ul><li>
Several years of progressive responsibility in solution sales, ideally in Customer Experience, CRM, digital engagement, or enterprise software.</li><li>
Strong technical or business understanding of one or more CX domains.</li><li>
A proven ability to cultivate trusted, long‑term customer relationships.</li><li>
Excellent communication skills with the ability to articulate value, build common ground, and guide customer conversations with clarity.</li><li>
The ability to operate independently, prioritize effectively, and deliver results in complex environments.</li></ul><h2 class="jobSectionHeader">
We Win Together at SAP</h2>
When you join SAP, you join a global community committed to innovation, impact, and continuous learning. You&rsquo;ll work on technologies that shape the future of customer engagement, supported by a culture designed to help you grow, collaborate, and do your best work.<h2 class="jobSectionHeader">
Ready to Drive the Future of Customer Experience?</h2>
Apply today and help our customers become best‑run businesses through modern, unified, and intelligent customer experiences.</div><div></div><div> 
Bring out your best</div><div></div><div> 
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
 
 
We win with inclusion</div><div></div><div> 
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. 
 
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. 
 
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. 
 
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. 
 
Successful candidates might be required to undergo a background verification with an external vendor.</div><div></div><div> 
Compensation Range Transparency</div><div></div><div> 
SAP believes pay transparency is essential for cultivating an honest, supportive, and inclusive culture, representing a significant step in our commitment to leading the way in achieving pay equity. SAP provides the annualized compensation range, which includes both base salary and variable incentive targets for the career level of the posted role. The target range for this position is [EUR]. The actual amount offered to successful candidates will fall within this range and will depend on factors such as education, skills, experience, and role scope, as determined during the selection process. Any SAP variable incentive includes a target amount, with the actual payout depending on both company and individual performance. Please reference this link for a summary of SAP benefits and eligibility requirements on SAP's Benefits and Rewards site.</div><div></div><div> 
AI Usage in the Recruitment Process</div><div></div><div> 
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
</div>Please note that any violation of these guidelines may result in disqualification from the hiring process. 
 
Requisition ID: 447481 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid</div>

Senior Solution Sales Exec - CX

Aventus

<div>
 
 
 Chief Strategy &amp; Regulatory Officer (Confidential)
 
 
 
 
 
 
 
 Location: Bahrain
 
 
 
 
 
 
 This is a rare opportunity to step into a
 
 CXO role reporting directly to the CEO and Board
 
 , at a major business operating at the intersection of telecom, digital infrastructure, fintech, and enterprise technology.
 
 
 
 
 
 The organisation is entering a critical phase of its evolution. With a clear multi-year strategy already in motion, the focus now shifts from design to
 
 execution, optimisation, and value creation at scale,
 
 while preparing to develop a new subsequent long-term strategy for continued growth.
 
 
 
 
 
 This role sits at the centre of that journey.
 
 
 
 
 
 You will act as a
 
 strategic integrator across the business
 
 , translating group-level ambition into locally relevant, commercially viable outcomes, while ensuring strong regulatory positioning and disciplined performance delivery.
 
 
 
 
 
 This is not a pure strategy role. It is about
 
 owning outcomes
 
 , shaping decisions at the highest level, and ensuring that strategy becomes reality.
 
 
 
 
 
 
 The Opportunity
 
 
 
 
 
 
 You will:
 
 <ul>
 <li>
 Work directly with the CEO and Executive Committees on the most important decisions in the business
 </li>
 <li>
 Own and drive execution of a multi-year strategy, treating it as your own
 </li>
 <li>
 Play a central role in shaping future growth strategies across digital, fintech, and adjacent areas
 </li>
 <li>
 Lead critical regulatory relationships and influence external outcomes
 </li>
 <li>
 Translate complex, cross-functional performance into clear, actionable insight for leadership and the Board
 </li>
 </ul>
 
 This is a role for someone who wants
 
 real impact, visibility, and accountability
 
 .
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Strategy Leadership &amp; Execution
 
 
 <ul>
 <li>
 Take ownership of the existing multi-year strategy and drive its successful execution across the organisation
 </li>
 <li>
 Translate strategic priorities into clear, measurable plans, aligned to capital allocation and business performance
 </li>
 <li>
 Lead deep strategic analysis across growth areas including digital, fintech, and new market opportunities
 </li>
 <li>
 Identify and evaluate partnerships, M&amp;A, and expansion opportunities to support long-term value creation
 </li>
 <li>
 Prepare the organisation for its next strategic cycle while ensuring current priorities are fully delivered
 </li>
 </ul>
 
 
 Performance Governance &amp; Value Creation
 
 
 <ul>
 <li>
 Establish and lead enterprise-wide performance governance frameworks
 </li>
 <li>
 Ensure strategic priorities are tracked, measured, and executed with discipline
 </li>
 <li>
 Provide clear visibility of performance to the Executive Committee and Board
 </li>
 <li>
 Translate complex operational and financial data into concise, decision-ready insights
 </li>
 <li>
 Drive improved decision quality through analytics-led thinking and structured evaluation
 </li>
 </ul>
 
 
 Regulatory Leadership &amp; External Engagement
 
 
 <ul>
 <li>
 Lead relationships with regulators and key external stakeholders, ensuring strong credibility and influence
 </li>
 <li>
 Shape regulatory strategy to support commercial growth and innovation
 </li>
 <li>
 Secure approvals and enablement for new products, fintech initiatives, and infrastructure investments
 </li>
 <li>
 Provide high-quality regulatory and strategic counsel to senior leadership
 </li>
 </ul>
 
 
 Executive Influence &amp; Communication
 
 
 <ul>
 <li>
 Act as a trusted advisor to the CEO, providing clear, solution-oriented recommendations
 </li>
 <li>
 Lead board-level presentations, adapting between high-level summaries and detailed analysis as required
 </li>
 <li>
 Ensure strong information flow across the leadership team and alignment on key priorities
 </li>
 </ul>
 
 
 Leadership
 
 
 <ul>
 <li>
 Lead and develop a high-performing team across strategy and regulatory functions
 </li>
 <li>
 Foster a culture of accountability, clarity, and execution excellence
 </li>
 </ul>
 
 
 
 
 
 Candidate Profile
 
 
 
 We are looking for a senior leader who combines
 
 strategic depth with execution capability
 
 .
 
 
 
 Experience
 
 
 <ul>
 <li>
 15+ years of progressive experience, with significant time at senior leadership or ExCo level
 </li>
 <li>
 Background in telecom, digital infrastructure, fintech, ICT, or similarly regulated environments
 </li>
 <li>
 Strong track record in strategy development
 
 and
 
 execution
 </li>
 <li>
 Experience engaging with regulators and navigating complex external environments
 </li>
 <li>
 Exposure to partnerships, M&amp;A, or corporate development is highly valuable
 </li>
 </ul>
 
 
 Background
 
 
 <ul>
 <li>
 Strategy consulting experience (e.g. top-tier or equivalent) is highly regarded
 </li>
 <li>
 Experience operating within complex, matrixed or group environments is advantageous
 </li>
 </ul>
 
 
 Capabilities
 
 
 <ul>
 <li>
 Strong commercial and financial acumen
 </li>
 <li>
 Ability to translate complexity into clear, actionable insight
 </li>
 <li>
 High credibility with senior stakeholders internally and externally
 </li>
 <li>
 Structured thinker with strong problem-solving capability
 </li>
 <li>
 Comfortable operating between detail and big-picture strategy
 </li>
 </ul>
 
 
 Other
 
 
 <ul>
 <li>
 Arabic is a plus, not essential
 </li>
 <li>
 International experience is welcomed, GCC experience especially so
 </li>
 </ul>
 
 
 
 
 
 Why This Role
 
 
 
 This is a
 
 high-impact, high-visibility position
 
 for someone who wants to:
 
 <ul>
 <li>
 Operate at the centre of decision-making
 </li>
 <li>
 Shape the future direction of a complex, evolving business
 </li>
 <li>
 Drive real, measurable outcomes rather than theoretical strategy
 </li>
 <li>
 Build a legacy through execution, not just planning
 </li>
 </ul>
 
 
 
 
 
 Inclusive Hiring
 
 
 
 We are committed to building diverse and inclusive leadership teams.
 
 
 We welcome applications from
 
 local, regional, and international candidates
 
 , and encourage individuals from a wide range of backgrounds to apply.
 
 
 
 Compensation is competitive
 
 and aligned with the seniority and impact of the role.
 
 
 For any queries about the role, please reach out to George Berry, Head of Search at Aventus Global.
 
</div>

Chief Strategy Officer [GCC TMT]

Era Projects

Job SummaryWe are looking for a proactive and detail-oriented Junior HR Executive who is currently locally available in Bahrain and can join immediately. The ideal candidate should have hands-on knowledge of Bahrain labor law, HR operations, employee relations, and government-related HR processes.Key Responsibilities<ul><li>Assist in day-to-day HR operations and administrative tasks</li><li>Handle employee onboarding, documentation, and induction processes</li><li>Maintain employee records and HR databases accurately</li><li>Support recruitment activities including screening and interview coordination</li><li>Process leave management, attendance, and employee requests</li><li>Coordinate visa processing, LMRA, GOSI, and other Bahrain government-related HR procedures</li><li>Ensure compliance with Bahrain labor law and company HR policies</li><li>Assist in payroll preparation and employee benefits administration</li><li>Support employee engagement and HR initiatives</li><li>Prepare HR reports and maintain confidentiality of employee information</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field</li><li>1&ndash;3 years of HR experience preferred</li><li>Strong understanding of Bahrain labor law and HR processes</li><li>Experience handling LMRA, GOSI, and employee documentation is an advantage</li><li>Good communication and interpersonal skills</li><li>Proficient in Microsoft Office applications</li><li>Ability to multitask and work independently</li><li>Must be locally available in Bahrain</li><li>Immediate joiners will be given preference</li></ul>Preferred Skills<ul><li>Organizational and time-management skills</li><li>Attention to detail and confidentiality</li><li>Problem-solving and coordination abilities</li></ul>Work Location: In person

Junior HR Executive

Howden

<div>
 
 
 Role Purpose:
 
 
 
 The Account Executive will support the Employee Benefits team in administering and servicing group medical and life insurance portfolios. Responsibilities include managing operational tasks, credit control, premium collections, internal bookings, compliance checks, and policy management through Praktora. The role also supports portfolio growth by preparing comparative presentations, coordinating insurer and client communications, conducting market reviews, assisting with medical and group life placements, and helping develop insurer and client relationships. Additionally, the Account Executive will assist the Account Manager with risk assessment, quote analysis, client satisfaction, and regulatory compliance.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 Client &amp; Insurer Servicing:
 
 
 <ul>
 <li>
 Develop and maintain strong relationships with insurers and clients, serving as an additional point of contact for all queries.
 </li>
 <li>
 Act as a key support contact for clients and insurers, managing day-to-day queries and ensuring high service standards.
 </li>
 <li>
 Assist in the end-to-end administration of group medical and life insurance policies, including onboarding, endorsements, renewals, and claims coordination.
 </li>
 <li>
 Support the Account Manager in managing client relationships and ensuring timely and accurate policy servicing.
 </li>
 </ul>
 
 
 
 
 
 Market Review &amp; Placement:
 
 
 <ul>
 <li>
 Conduct market assessments and request quotations from insurers.
 </li>
 <li>
 Analyse and compare insurance proposals, highlighting key differences in benefits, exclusions, and pricing.
 </li>
 <li>
 Prepare professional, client-ready comparison presentations and renewal reports.
 </li>
 <li>
 Support the policy placement process by negotiating with insurers to secure optimal terms for clients.
 </li>
 <li>
 Assist in policy renewals, ensuring competitive terms while addressing any required adjustments or enhancements.
 </li>
 </ul>
 
 
 
 
 
 Operational &amp; Administrative Support:
 
 
 <ul>
 <li>
 Manage internal documentation, compliance checks, and data entry into the Praktora system.
 </li>
 <li>
 Monitor and track receivables, ensuring timely premium collections and supporting the credit control process.
 </li>
 <li>
 Maintain accurate records of policy details, endorsements, and client communications.
 </li>
 <li>
 Utilize the Praktora system to manage all insurance policies, track receivables, and ensure timely premium payments.
 </li>
 </ul>
 
 
 
 
 
 Portfolio Development:
 
 
 <ul>
 <li>
 Assist in identifying opportunities to grow the Employee Benefits portfolio through cross-selling and upselling initiatives.
 </li>
 <li>
 Support the preparation of marketing materials and proposals for prospective clients.
 </li>
 </ul>
 
 
 
 
 
 Compliance &amp; Reporting:
 
 
 <ul>
 <li>
 Ensure all activities are compliant with internal policies and external regulatory requirements.
 </li>
 <li>
 Stay informed of market trends, regulatory updates, and industry&rsquo;s best practices.
 </li>
 <li>
 Compile reports on client utilization, claims experience, and market insights.
 </li>
 </ul>
 
 
 
 
 
 Experience &amp; Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree In Business Administration, Insurance, or a related field.
 </li>
 <li>
 1&ndash;2 years of experience in an administrative or client servicing role, preferably within the insurance or financial services sector.
 </li>
 <li>
 Cert CII qualification is preferred or willingness to pursue it.
 </li>
 </ul>
 
 
 
 
 
 Key Competencies:
 
 
 <ul>
 <li>
 Strong administrative and organizational skills with attention to detail.
 </li>
 <li>
 Excellent communication and relationship management abilities.
 </li>
 <li>
 Analytical thinking and proficiency in preparing reports and presentations.
 </li>
 <li>
 Familiarity with insurance systems (e.g., Praktora) and Microsoft Office.
 </li>
 <li>
 Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
 </li>
 <li>
 Knowledge of insurance industry practices.
 </li>
 </ul>
 
 
 
 
 
 What do we offer in return?
 
 
 
 A career that you define, supported by a strong commitment to technical and soft skills training.
 
 
 We offer a comprehensive package of rewards and benefits - including great medical insurance, competitive salary, and more.
 
 
 We provide a workplace where everyone has a voice, where volunteering in the community is part of the day job, and where everyone is encouraged to play a part towards our sustainability goals. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community.
 
 
 
 
 
 
 Our culture: People First
 
 
 
 Our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world.
 
 
 The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key.
 
 
 
 
 
 
 Diversity &amp; Inclusion
 
 
 
 At HOWDEN we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, marital status or family circumstances.
 
</div>

Client Executive, Employee Benefits

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