operations executive

associate manager - operations Jobs in Lahore

associate manager - operations

admin and operation executive Jobs in Lahore

admin and operation executive

assistant manager - operations Jobs in Lahore

assistant manager - operations

assistant manager - operations (tech industry) Jobs in Lahore

assistant manager - operations (tech industry)

it operations manager

Al Rehman Developers

Job Title: Manager ITCompany: Al Rehman Developers Location: Lahore Qualification: Bachelor&rsquo;s Degree in Information Technology (Master Degree Preffered) Experience: Minimum 5 years of experience in IT management or related rolesJob Description:Al Rehman Developers is looking for a skilled and dedicated Manager IT to lead our technology operations. The ideal candidate will be responsible for managing all IT systems, ensuring network security, maintaining company hardware and software, and providing technical support to staff.You will work closely with management to plan, develop, and implement new IT solutions that improve business efficiency. The role requires strong leadership, problem-solving skills, and up-to-date technical knowledge.Key Responsibilities:<ul><li>Manage and maintain company IT infrastructure, including networks, servers, and databases.</li><li>Oversee installation, configuration, and maintenance of computer systems and software.</li><li>Ensure data security, backup, and recovery procedures are properly followed.</li><li>Provide technical support and training to company staff when needed.</li><li>Evaluate and recommend new technologies to improve business performance.</li><li>Coordinate with vendors and service providers for IT equipment and services.</li><li>Develop and implement IT policies and best practices.</li><li>Installation/Monitor/Manage and configuration of CCTV and ensuring 24/7 functionality and data backup.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in IT (Master Degree preffered) with Computer Science in related field.</li><li>Minimum 5 years of experience in IT management or similar role.</li><li>Strong knowledge of networking, system administration, and network security.</li><li>Excellent communication, leadership, and problem-solving skills.</li><li>Ability to manage multiple projects.</li></ul>Job Type: Full-timeWork Location: In person

Manager IT

<div>
 
 Manager IT
 
 
 
 
 Company:
 
 Al Rehman Developers
 
 
 
 Location:
 
 Lahore
 
 
 
 Qualification:
 
 Bachelor&rsquo;s Degree in Information Technology (Master Degree Preffered)
 
 Experience:
 
 Minimum 5 years of experience in IT management or related roles
 
 
 
 Job Description
 
 
 
 Al Rehman Developers is looking for a skilled and dedicated
 
 Manager IT
 
 to lead our technology operations. The ideal candidate will be responsible for managing all IT systems, ensuring network security, maintaining company hardware and software, and providing technical support to staff.
 
 
 You will work closely with management to plan, develop, and implement new IT solutions that improve business efficiency. The role requires strong leadership, problem-solving skills, and up-to-date technical knowledge.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Manage and maintain company IT infrastructure, including networks, servers, and databases.
 </li>
 <li>
 Oversee installation, configuration, and maintenance of computer systems and software.
 </li>
 <li>
 Ensure data security, backup, and recovery procedures are properly followed.
 </li>
 <li>
 Provide technical support and training to company staff when needed.
 </li>
 <li>
 Evaluate and recommend new technologies to improve business performance.
 </li>
 <li>
 Coordinate with vendors and service providers for IT equipment and services.
 </li>
 <li>
 Develop and implement IT policies and best practices.
 </li>
 <li>
 Installation/Monitor/Manage and configuration of CCTV and ensuring 24/7 functionality and data backup.
 
 
 </li>
 </ul>
 
 Required Skills
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in IT (Master Degree preffered) with Computer Science in related field.
 </li>
 <li>
 Minimum 5 years of experience in IT management or similar role.
 </li>
 <li>
 Strong knowledge of networking, system administration, and network security.
 </li>
 <li>
 Excellent communication, leadership, and problem-solving skills.
 </li>
 <li>
 Ability to manage multiple projects.
 
 
 </li>
 </ul>
 
 How To Apply
 
 
 
 Interested candidates can send their updated CV to
 
 info@alrehmandevelopers.com
 
 for more details.
 
 
 
 Job Type:
 
 Full Time
 
 
 
 Job Location:
 
 Al Rehman Garden Phase 2 Head Office
 
 
 Apply for this position
 
 
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 Email *
 
 
 Phone *
 
 
 Cover Letter *
 
 
 Upload CV/Resume *Allowed Type(s): .pdf, .doc, .docx
 
 
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</div>

Sharp Brains Limited

Sharp Brains, a global IT services and field support company, is hiring an experienced Service Delivery Manager / Project Manager to lead IT support operations, manage enterprise clients, and ensure world-class service delivery across multiple regions.You&rsquo;ll oversee daily IT service operations, engineer dispatch, SLA compliance, and project delivery &mdash; while driving operational excellence and customer satisfaction.Key Responsibilities<ul><li>Lead end-to-end delivery of managed IT and field services, ensuring SLA &amp; KPI targets.</li><li>Plan and manage IT infrastructure or support projects (network, servers, endpoints).</li><li>Supervise local and remote teams of engineers and vendors.</li><li>Track incidents, changes, and escalations using ServiceNow or similar ITSM tools.</li><li>Conduct service reviews, generate performance reports, and handle client communication.</li><li>Identify process improvement and service-growth opportunities.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in IT, Engineering, or related field.</li><li>5+ years&rsquo; experience in IT service delivery or project management.</li><li>Hands-on with ServiceNow or similar ITSM platforms.</li><li>Proven leadership and client-facing communication skills.</li><li>Knowledge of ITIL processes (Incident, Change, Problem).</li><li>PMP, PRINCE2, or ITIL certification preferred.</li></ul>Why Join Sharp Brains<ul><li>Global exposure working with clients across the UK, EU, and Middle East.</li><li>Competitive salary, bonuses, and clear growth path.</li><li>Collaborative culture focused on results, ownership, and performance.</li></ul>Job Type: Full-timePay: Rs250,000.00 - Rs300,000.00 per monthExperience:<ul><li>Project Managment : 5 years (Required)</li><li>Customer Support: 5 years (Required)</li></ul>Work Location: In person

Project Manager

Sharp Brains Ltd

IT _ Recruitment_Service Delivery ExecutiveWe are looking for a Service Delivery Executive to manage and oversee day-to-day service operations, ensuring smooth coordination between clients, engineers, and internalteams. The ideal candidate will have strong communication, coordination, and multitasking skills to ensure service quality and timely delivery.Key Responsibilities: Act as the primary point of contact between clients and the service delivery team.Coordinate engineer dispatch for on-site tasks (SLA / NBD / project-based calls).Ensure timely task completion, reporting, and documentation.Track and monitor ongoing recruitment tickets through internal systems.Monthly attendance for Full-Time-Employee on Contracts.Maintain daily communication with IT engineers and clients to ensure smooth service flow.Prepare daily, weekly, and monthly reports.Escalate and resolve operational issues promptly.Support the recruitment team in aligning available IT engineers as per service requirements.Requirements:<ul><li>Bachelor&rsquo;s degree in BS-CS, BS-IT, BBA or a related field.</li><li>1&ndash;3 years of experience in service delivery, operations, or coordination (Must in IT).</li><li>Resource Coordination Between ( IT Engineers, Backup Technical Support and Full-Time-Employee as IT Engineers and IT contractors).</li><li>Proficient in MS Excel, Google Sheets.</li><li>Ability to multitask, prioritize, and work in a fast-paced environment and Excellent problem-solving and follow-up skills.</li></ul>Interpersonal SkillsStrong written and verbal communication skills (English proficiency required).Job Type: Full-timePay: Rs70,000.00 - Rs90,000.00 per monthWork Location: In person

IT Service Operations Executive

ibex

<div>
 
 
 About the Role
 
 
 
 
 
 
 
 
 
 The person holding this position will be responsible of managing the lifecycle of all unplanned interruptions, malfunctions, and quality reductions of provided IT services throughout the IBEX enterprise. Their main goals are to follow incident management protocols and restore provided IT services to normal operation as quickly as possible with the least impact on the business or the user as well as present technical-to-business translated reported to clients.
 
 
 
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Ensure that the incidents and resolutions are properly executed and documented.
 </li>
 <li>
 Work on other projects/issues of low to medium complexity as assigned.
 </li>
 <li>
 Communicate with clients and partners to ensure clarity and uniformity in relaying any hindrance of operating procedures and processes via notifications.
 </li>
 <li>
 Triggers and ensures Management or Technical Escalation in case of technical crisis with close follow up on the escalation and continuous communication.
 </li>
 <li>
 He/she debriefs in real time and reports to management on the incident resolution.
 </li>
 <li>
 Provides a technical and customer impact analysis of every incident to set the appropriate incident priority, escalates blocking issues, and cooperates with Service Management and Account managers to support and provide problem direction to the technical teams.
 </li>
 <li>
 Continuously informs all stakeholders on the status of their problem through Incident Notification.
 </li>
 <li>
 Ensures and follows up SLA and pushes for a short MTTR (Mean Time to Repair) to reduce client impact.
 </li>
 <li>
 Draft and relay technically written reports for both business and technical audiences.
 </li>
 <li>
 Dealing with desktop support issues i.e. Application issues (Microsoft Office applications, client provided applications, in-house developed applications); ensuring and applying essential updates &amp; fixes.
 </li>
 <li>
 Basic knowledge of Networks (IP related issues, router/hub/switch related issues, using network commands to troubleshoot, ping, nslookup, ipconfig, tracert, circuits, topologies, routing protocols).
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 Key Performance Indicators
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Minimize Downtime/Maximize Uptime
 </li>
 <li>
 Frequency of Preliminary Incident Reports
 </li>
 </ul>
 
 
 
 
 
 
 
 Education &amp; Experience
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree or above in Information Technology, Computer Science, Software Engineering or related field(s).
 </li>
 <li>
 Experience in ServiceDesk, Access, Incident, Change, Problem Management and IT Infrastructure will be preferred.
 </li>
 </ul>
 
 
 
 
 
 
 
 Required Skills
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Excellent verbal and written communication skills.
 </li>
 <li>
 Technical writing skills.
 </li>
 <li>
 Ability to facilitate, drive, orchestrate, and lead large diverse groups.
 </li>
 <li>
 Ability to understand and take charge of ongoing incidents and drive them towards resolution.
 </li>
 <li>
 Willingness to learn and grow.
 </li>
 <li>
 Able to handle crisis-situations and define priorities under pressure but within fixed procedures.
 </li>
 <li>
 General technical knowledge in Mobile Access, Core IT/Telco, software and services.
 </li>
 <li>
 Good analytical skills.
 </li>
 <li>
 Strong grasp on basic to intermediate computing/networking concepts.
 </li>
 <li>
 Ability to translate technical concepts into clear business driven reports detailing computing/disaster and other factors affected usual business operations.
 </li>
 <li>
 Due to the nature of this work, must be able to work unconventional shifts (on call/afterhours/weekends).
 </li>
 <li>
 Strong grasp of ITIL (Information Technology Infrastructure Library).
 </li>
 <li>
 Ability to coordinate with team(s) of different skill set to share and obtain technical information.
 </li>
 <li>
 Ability to interact with senior management, external client organizations and vendors.
 </li>
 <li>
 Strong organizational skills, attention to detail and flexibility to multi-task across tasks with varying deadlines.
 </li>
 <li>
 Ability to comprehend Native North American, British or Neutral Language Accents.
 </li>
 <li>
 High energy, self-starter with bias for action and sense of urgency to deliver results.
 </li>
 <li>
 Proactively identifying process improvement opportunities and ability to communicate to the management with evidence and data.
 </li>
 </ul>
 
 
</div>

Global ITSM Analyst - Incident Specialist

Chahyay.com

Job Title: IT Support Officer Job Summary: The IT Support Officer is responsible for providing technical support to staff, troubleshooting hardware and software issues, and ensuring smooth IT operations across the organization. This role supports day-to-day IT needs and helps maintain the organization's IT infrastructure.Key Responsibilities:<ul><li>Position Summary:</li></ul>The IT Support Officer is responsible for ensuring the efficient operation, maintenance, and security of the organization&rsquo;s IT systems and infrastructure. This role provides day-to-day technical support to employees, manages hardware and software installations, and resolves IT-related issues promptly to minimize downtime and enhance user productivity. The position also assists in implementing IT policies, managing system updates, and coordinating with vendors to ensure smooth technology operations across the office.Key Responsibilities:Technical Support &amp; Troubleshooting<ul><li>Serve as the first point of contact for all IT-related queries, providing technical support to staff in person, via phone, or remotely.</li><li>Diagnose and resolve hardware, software, and network issues in a timely manner.</li><li>Maintain detailed records of technical issues and resolutions to identify recurring problems and improve response efficiency.</li><li>Provide technical guidance and basic IT training to end-users when needed.</li></ul>System &amp; Network Management<ul><li>Install, configure, and maintain desktop and laptop computers, printers, scanners, projectors, and other peripherals.</li><li>Manage user accounts, permissions, email configurations, and security access in accordance with company policies.</li><li>Monitor and maintain network connectivity, Wi-Fi performance, and system backups.</li><li>Assist in the maintenance and troubleshooting of servers, routers, switches, and other networking equipment.</li></ul>Asset &amp; Inventory Management<ul><li>Maintain an updated inventory of IT assets, including equipment allocation, software licenses, and warranty details.</li><li>Ensure timely repair, replacement, or disposal of IT hardware as per company procedures.</li><li>Assist in procurement processes by evaluating IT equipment and service requirements.</li></ul>Security &amp; Compliance<ul><li>Support implementation of IT security protocols, antivirus updates, and data protection measures.</li><li>Report and escalate any security breaches or vulnerabilities to the IT Manager immediately.</li><li>Ensure compliance with corporate IT policies and standards.</li></ul>Job Type: Full-timePay: Up to Rs150,000.00 per monthWork Location: In person

IT Support Officer

WBM Technologies

Job Title: E-Commerce Manager &ndash; Shopify Location: Lahore Company: WBM International Job Type: Full-Time (On-site) Contract Length: 24 MonthsAbout the Role:WBM International is looking for a motivated and skilled E-Commerce Manager (Shopify) to join our growing team. The ideal candidate should have strong knowledge of online marketplaces, digital store operations, and hands-on experience in managing Shopify stores.Key Responsibilities:<ul><li>Manage and optimize Shopify stores for maximum performance.</li><li>Oversee product listings, pricing, promotions, and overall store health.</li><li>Develop and implement strategies to increase sales and conversion rates.</li><li>Prepare regular reports and analyze sales trends.</li><li>Collaborate with the marketing and operations teams to meet business goals.</li></ul>Requirements:<ul><li>Education: Bachelor&rsquo;s degree in BS IT, BS CS, or a related field.</li><li>Certification/Training: Minimum 6-month course or training in e-commerce or a related area.</li><li>Experience: At least 1 year of proven experience managing e-commerce platforms.</li><li>Mandatory: Hands-on experience with Shopify.</li><li>Excellent analytical, communication, and problem-solving skills.</li></ul>Why Join WBM International?<ul><li>Exposure to global e-commerce operations.</li><li>Career growth opportunities in a fast-paced digital environment.</li><li>Work with an innovative and collaborative team.</li></ul>How to Apply:Interested candidates can apply through Indeed or send their updated CV to: hr@wbminternational.comand you can also share your cv at 0300-0807358Job Type: Full-timePay: Rs50,000.00 - Rs500,000.00 per monthWork Location: In person

E-Commerce Manager-Shopify

Explore 1602+ It operations manager in Lahore this November. Find roles across top companies and apply now to boost your career.

1602 it operations manager jobs IN Lahore

Manager IT

Manager IT

Project Manager

IT Service Operations Executive

Global ITSM Analyst - Incident Specialist

IT Support Officer

E-Commerce Manager-Shopify