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assistant manager operations and customer service

Funcity

<ul><li>Supervise day-to-day park operations to ensure safety, cleanliness, and efficiency.</li><li>Lead and monitor operational teams, including ride operators, and customer service staff.</li><li>Ensure compliance with safety standards, SOPs, and operational checklists.</li><li>Handle guest complaints and feedback with professionalism and a service-first approach.</li><li>Support the Manager Operations in planning, reporting, and staff scheduling.</li><li>Monitor ride performance, maintenance coordination, and crowd control.</li><li>Conduct daily inspections to ensure all attractions are functioning safely.</li><li>Implement operational improvement initiatives to enhance visitor experience.</li><li>Assist in organizing special events and promotions within the park.</li><li>Flexibility to work evenings, weekends, and holidays as required (03 pm to 12 pm).</li></ul>Job Type: Full-timePay: Rs90,000.00 - Rs120,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Oversee and support day-to-day operations: 3 years (Required)</li><li>Monitor staff performance: 3 years (Required)</li><li>Scheduling, training, and supervising operational staff: 3 years (Required)</li><li>guest concerns/complaints promptly:: 3 years (Required)</li></ul>Work Location: In person

Assistant Manager Operations and Customer Service

Urban Developers Group

Job Title: Assistant Service ManagerLocation: Air Avenue Luxury Apartments DHA Phase 8 - Ex Air Avenue Block Q DHA Phase 8, Lahore, 54000Project of Urban DevelopersThe Assistant Service Apartment Manager will support the Manager in day-to-day operations of serviced apartments, ensuring smooth functioning, excellent guest service, and efficient coordination with staff, vendors, and investors.Key Responsibilities:- Assist the Manager in handling daily operations of serviced apartments.- Manage guest communications, bookings, and follow-ups on online platforms (Airbnb, Booking.com, etc.).- Support check-in/check-out procedures and address guest inquiries or minor issues.- Supervise housekeeping and maintenance staff to ensure cleanliness and readiness of apartments.- Help maintain apartment listings, pricing updates, and promotional activities online.- Maintain inventory of amenities and coordinate procurement as required.- Prepare basic occupancy, maintenance, and guest feedback reports.- Coordinate with vendors for timely repair or maintenance work.- Assist in maintaining positive communication with property investors and guests.- Step in for the Manager in his/her absence when required.Qualifications &amp; Skills:- Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or related field (Master&rsquo;s preferred).- 2&ndash;3 years of experience in hotel or serviced apartment operations.- Basic knowledge of online booking platforms (Airbnb, Booking.com, etc.).- Good communication, organization, and multitasking skills.- Team player with a positive attitude and customer service mindset.- Flexible to work shifts, weekends, or holidays as needed.Job Type: Full-timeWork Location: In person

Assistant Service Manager

Harris Silicone & Glass Pvt. Ltd.

Position Title: Assistant Manager SalesDepartment: Sales &amp; Business DevelopmentLocation: (Add your company location)Employment Type: Full-timeJob SummaryThe Assistant Manager Sales (CRM Specialist) is responsible for managing the complete customer relationship lifecycle, ensuring efficient lead management, timely follow-ups, and strong coordination with the sales team. The role focuses on using CRM tools to drive revenue growth, improve customer experience, and support strategic decision-making through data insights.Key ResponsibilitiesCRM &amp; Sales Operations<ul><li>Manage and maintain the company CRM system to ensure accurate and updated customer data.</li><li>Oversee the entire lead management cycle: lead assignment, follow-ups, pipeline tracking, and conversion reporting.</li><li>Monitor and analyze lead flow, sales funnel activities, and customer interaction history.</li><li>Ensure timely follow-up by sales teams and monitor performance through CRM dashboards.</li><li>Generate weekly, monthly, and quarterly sales performance reports.</li></ul>Customer Relationship Management<ul><li>Build strong relationships with new and existing customers through timely communication.</li><li>Understand customer needs and ensure they receive the right product/service information.</li><li>Handle customer queries, escalations, and coordinate resolutions with internal teams.</li><li>Maintain high customer satisfaction and retention through proactive engagement.</li></ul>Sales Support &amp; Coordination<ul><li>Collaborate with the sales team to achieve monthly and quarterly targets.</li><li>Support in preparing proposals, quotations, and sales presentations.</li><li>Identify cross-selling and upselling opportunities using CRM insights.</li><li>Coordinate between marketing, operations, and finance for smooth sales operations.</li></ul>Data Analysis &amp; Reporting<ul><li>Track sales KPIs including conversion rate, customer engagement, and lead response time.</li><li>Present insights to management to help improve processes and decision-making.</li><li>Recommend CRM system improvements and workflow optimizations.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Sales, or related field (MBA preferred).</li><li>2&ndash;5 years of experience in Sales with strong CRM exposure (HubSpot, Salesforce, Odoo, Zoho, or similar).</li><li>Strong analytical skills with proficiency in MS Excel and CRM reporting.</li><li>Excellent communication, negotiation, and relationship-building skills.</li><li>Ability to work under pressure, meet deadlines, and manage multiple tasks.</li><li>Strong organizational and follow-up skills.</li></ul>Key Skills<ul><li>CRM Management</li><li>Lead Management</li><li>Sales Coordination</li><li>Customer Service &amp; Relationship Building</li><li>Reporting &amp; Data Analysis</li><li>Communication &amp; Negotiation</li><li>Problem Solving</li><li>Team Collaboration</li></ul>Job Type: Full-timeWork Location: In person

Assistant Manager Sales (CRM Specialist)

Markitt

We are looking for a motivated and experienced Assistant Manager to oversee our retail outlet operations. The ideal candidate will ensure smooth daily operations, drive sales, manage a dynamic team, and deliver exceptional customer experiences while upholding brand standards.Responsibilities:<ul><li>Assist in achieving monthly sales targets and monitor team performance</li><li>Oversee daily outlet operations and ensure compliance with company standards</li><li>Ensure excellent customer service and handle escalated issues professionally</li><li>Manage inventory levels, stock replenishment, and regular stock checks</li><li>Maintain visual merchandising and store presentation as per brand guidelines</li><li>Prepare daily sales reports and assist in outlet audits and performance reviews</li></ul>Requirement:<ul><li>Education: Bachelor&rsquo;s degree (Business, Retail Management, or related field preferred)</li><li>Experience: 3&ndash;4 years in retail sales, preferably in a supervisory or management role</li><li>Skills:</li><li>Strong leadership and team management</li><li>Excellent communication and interpersonal skills</li><li>Customer service orientation</li><li>Analytical and problem-solving abilities</li><li>Knowledge of retail operations and inventory management</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Current Salary</li><li>Expected Salary</li></ul>Work Location: In person

Leader/Assistant Manager- Retail Sales

Faisal Movers Express

Job Opportunity: Assistant Manager Retail Sales Location: Lahore Zone Company: Faisal Movers Express (Cargo &amp; Courier Division)Faisal Movers Express Logistics is looking for a dynamic and results-driven Assistant Manager Retail Sales to lead and enhance retail sales performance across our nationwide branches.Key Responsibilities:<ul><li>Lead, train, and mentor Retail Sales Executives across Pakistan to boost performance and service quality.</li><li>Deliver impactful training sessions with strong presentation skills.</li><li>Ensure sales targets are achieved for all Lahore Zone branches and nationwide retail points.</li><li>Implement effective sales strategies to enhance retail sales points cargo &amp; courier business.</li><li>Maintain a charismatic, professional presence while representing the organization.</li><li>Coordinate and monitor daily retail sales operations and performance KPIs.</li></ul>Requirements:<ul><li>Minimum 5 years of experience in the cargo &amp; courier industry (retail sales preferred).</li><li>Minimum Graduate; Master&rsquo;s degree is a plus.</li><li>Excellent communication and presentation skills.</li><li>Strong leadership qualities with the ability to train and motivate teams.</li><li>Charismatic personality and customer-focused approach.</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

Assistant Manager Retail Sales

Cardiff MED Institute

Job Title: Sales Manager / Assistant ManagerCompany Name: Cardiff MED Institute (A project of Cardiff Group)Location: Cardiff MED, Wahdat Road, LahoreJob Type: Full Time, On-siteOffice Timing: 10 am to 7 pmWorking days: Monday to SaturdayNumber of Positions: 01Salary: 100,000 PKR to 150,000 PKR (Based on experience and skills)Reporting to: CEO / Sales Senior ManagerKey Responsibilities:<ul><li>Develop and implement strategic sales plans to achieve organizational revenue and growth targets.</li><li>Lead, train, and motivate the sales team to maximize performance and achieve KPIs.</li><li>Identify new market opportunities and build strong customer relationships.</li><li>Oversee the entire sales cycle &mdash; from prospecting to deal closure &mdash; ensuring customer satisfaction and retention.</li><li>Collaborate with marketing, finance, and operations teams to align sales goals with overall business objectives.</li><li>Monitor competitor activities, analyze market trends, and recommend actionable strategies.</li><li>Prepare detailed sales forecasts, budgets, and performance reports for senior management.</li><li>Represent the organization at client meetings, trade shows, and networking events to enhance brand visibility.</li></ul>Requirements:<ul><li>Education: MBA in Marketing (preferable).</li><li>Experience: 5 to 10 years of relevant sales management experience in FMCG, retail, service, or education sectors.</li><li>Strong leadership and team management skills.</li><li>Excellent communication, negotiation, and presentation abilities.</li><li>Proficiency in MS Office and CRM software.</li><li>Demonstrated ability to meet and exceed sales targets.</li><li>Strong analytical and decision-making skills.</li></ul>Compensation and Benefits:<ul><li>Performance-based incentives.</li><li>Professional development opportunities.</li><li>Collaborative and growth-oriented work environment.</li></ul>How to Apply:Interested candidates meeting the above criteria are encouraged to send their updated resume to with the subject line: &ldquo;_Sales Manager / Assistant Manager&rdquo;_.Cardiff Group is an equal-opportunity employer.Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

Sales Manager / Assistant Manager

HZA SMC PVT LTD

We are looking for a proactive and organized Assistant Operations Manager &ndash; Sales to support the sales operations and drive efficiency in the sales process. This role involves assisting the Sales Operations Manager in planning, coordinating, and monitoring sales activities, ensuring smooth day-to-day operations, and supporting the sales team to meet revenue targets.Key Responsibilities:<ul><li>Assist in planning, implementing, and monitoring sales operations strategies to improve efficiency and productivity.</li><li>Support the sales team in achieving sales targets and KPIs.</li><li>Coordinate with sales, marketing, and operations teams to ensure smooth workflow and communication.</li><li>Maintain accurate sales records, reports, and dashboards to track performance metrics.</li><li>Identify process gaps and propose solutions to enhance sales operations and customer experience.</li><li>Assist in sales forecasting, budgeting, and pipeline management.</li><li>Monitor compliance with company policies and standard operating procedures.</li><li>Help organise training sessions and development programs for sales staff.</li><li>Address operational issues and provide timely solutions to minimize disruptions.</li><li>Experience with Salesforce, HubSpot, or other CRM platforms.</li><li>Knowledge of sales performance metrics, pipeline management, and operational analytics.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Sales, Marketing, or a related field.</li><li>Proven experience in sales operations, sales support, or assistant managerial roles.</li><li>Strong understanding of sales processes, CRM tools, and reporting systems.</li><li>Excellent organizational, analytical, and problem-solving skills.</li><li>Effective communication and team collaboration abilities.</li><li>Ability to work under pressure and handle multiple tasks simultaneously.</li></ul>Apply Now:<ul><li>Email your CV to: hr@mobileemporium.com.au</li></ul>WhatsApp: 0334 0440849<ul><li>Job Type: Full-time</li><li>Pay: Rs 90,000.00 &ndash; Rs 120,000.00 per month as per experience.</li><li>Work Location: In person</li></ul>Job Location: 895 N Basement, J Solar Building beside LAPS School, Poonch Road Samanabad, LahoreTimings: 5:00 AM &ndash; 2:30 PM (Monday to Saturday)Job Type: Full-timePay: Rs90,000.00 - Rs120,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>How many years of experience do you have as Assistant Operation Manager Sales?</li><li>What is your Current Salary &amp; Expected Salary?</li><li>How soon could you join us, If Selected?</li></ul>Work Location: In person

Assistant Operations Manager Sales

Explore 3673+ Assistant manager operations and customer service in Lahore this December. Find roles across top companies and apply now to boost your career.