engineer, customer applications Jobs in Muscat

engineer, customer applications

it support specialist

project engineer

client support engineer (security) Jobs in Muscat

client support engineer (security)

customer support representative Jobs in Muscat

customer support representative

it support engineer

CyberArsenals Tech

Job Opportunity: Client Support Engineer (Security)Location: Muscat, Oman Company: CyberArsenals TechAbout UsCyberArsenals Tech is a trusted cybersecurity and technology solutions provider based in Muscat. We specialize in delivering advanced security systems, infrastructure protection, and client-focused digital solutions. Our mission is to safeguard businesses against evolving cyber threats while ensuring seamless technology support. To strengthen our client services team, we are seeking a skilled Client Support Engineer (Security) to join us.Role OverviewThe Client Support Engineer (Security) will be responsible for providing technical support to clients, troubleshooting security-related issues, and ensuring the smooth operation of cybersecurity solutions. This role requires strong technical expertise, problem-solving skills, and a customer-first mindset.Key Responsibilities<ul><li>Provide technical support to clients on security systems and solutions.</li><li>Troubleshoot and resolve cybersecurity-related issues promptly.</li><li>Install, configure, and maintain security software and hardware.</li><li>Monitor client systems for vulnerabilities and potential threats.</li><li>Collaborate with internal teams to escalate and resolve complex issues.</li><li>Maintain accurate documentation of support processes and client interactions.</li><li>Train and assist clients on security tools and best practices.</li><li>Ensure compliance with company policies and regional cybersecurity regulations.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field.</li><li>3&ndash;5 years of experience in IT support or cybersecurity roles.</li><li>Strong knowledge of firewalls, intrusion detection systems, and endpoint security.</li><li>Experience with SIEM tools and vulnerability management.</li><li>Excellent troubleshooting, organizational, and communication skills.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Fluency in English; Arabic is a plus.</li></ul>Why Join Us?<ul><li>Be part of a growing cybersecurity company in Muscat.</li><li>Play a key role in protecting clients&rsquo; digital infrastructure.</li><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and career advancement.</li><li>Collaborative, innovative, and security-focused work culture.</li></ul>Job Type: Full-timePay: Up to RO2,100.000 per monthWork Location: In person

Client Support Engineer (Security)

InterTech LLC

Location: Muscat, OmanEmployment Type: Contract (1.5 - 2 years)Joining: Immediate(open to Omani citizens only)Job SummaryWe are seeking a motivated and skilled Network Support Engineer to join a Ministry-based project on a contractual basis. The candidate will be responsible for supporting, maintaining, and troubleshooting network infrastructure to ensure smooth and secure operations.Key Responsibilities<ul><li>Monitor and maintain network systems, including LAN, WAN, and Wi-Fi infrastructure</li><li>Basic IT support and troubleshooting.</li><li>Hands-on experience with network hardware and troubleshooting</li><li>Familiarity with firewalls and network security practices</li><li>Troubleshoot network issues and provide timely resolution</li><li>Configure and support network devices such as routers, switches, and firewalls</li><li>Perform routine network maintenance and system upgrades</li><li>Ensure network security and compliance with organizational policies</li><li>Support end-users with connectivity and network-related issues</li><li>Maintain documentation of network configurations and incidents</li><li>Coordinate with vendors and internal teams when required</li><li>Good knowledge of networking concepts (TCP/IP, DNS, DHCP, VLANs)</li><li>Certifications such as CCNA/ CEH (preferred)</li></ul>Requirements<ul><li>Education: Bachelor&rsquo;s degree in IT, Computer Science, Network Engineering, or related field</li><li>Experience: Minimum 2 years in IT/ network support or similar role</li><li>Hands-on experience with network hardware and troubleshooting</li><li>Good communication and problem-solving skills</li><li>Ability to work under pressure and meet deadlines</li></ul>Job Type: Contract Contract length: 12-18 monthsPay: Up to RO700.000 per monthApplication Question(s):<ul><li>What is your expected monthly salary in OMR?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>hands-on network support and troubleshooting: 2 years (Required)</li></ul>Work Location: In person

Network Support Engineer (Omani candidates only)

ProgressSoft

<div>We are looking to recruit Support &amp; Implementation Engineers who will provide high-level onsite and remote IT technical liaisons. The Support &amp; Implementation Engineer will be responsible for the full life-cycle of incidents and problems. The position will require close working with all teams in all levels of technical support and engineering.
Responsibilities
<ul><li>Implement and install solutions on the customer's test and production environments.</li>
<li>Work onsite and offsite to troubleshoot and diagnose customer-reported issues on the different levels of solutions (i.e. Database, Application, Network, Communication, and Integration Interfaces Levels).</li>
<li>Act positively and respond promptly to the customer&rsquo;s requests/tickets.</li>
<li>Prepare, review and ensure accuracy of technical documentation.</li>
<li>Conduct Preventive / Corrective Maintenance visits to customer sites physically or remotely.</li>
<li>Perform any other job-related duties incidental to the work.</li>
</ul>Requirements
<ul><li>Bachelor's Degree in Information Technology, Engineering/Science, Computer Application, or any related field.</li>
<li>Fresh graduates / Up to 3 years experience in a familiar field.</li>
<li>Willing to travel abroad and work extra hours whenever needed.</li>
<li>Knowledge in database engines (Oracle and MS-SQL).</li>
<li>knowledge in operating systems (Linux and MS Windows).</li>
<li>Knowledge in application servers (Apache Tomcat, Oracle WebLogic, and IBM WebSphere).</li>
<li>Knowledge in Directory Services (AD &amp; LDAP).</li>
<li>Excellent verbal, written, and interpersonal skills.</li>
<li>Excellent team player.</li>
<li>Excellent customer service skills.</li>
<li>Attention to detail skills.</li>
<li>Effective communication skills.</li>
</ul>Experience in one or more of the below is a plus:
<ul><li>Cloud Computing, Virtualization Technologies, SAN and Storage, Network Infrastructure.</li>
<li>Data Centers, High Availability &amp; Disaster Recovery, Backup &amp; Recovery Strategies.</li>
<li>Knowledge in PKI Infrastructure and Certificate Authorities.</li>
<li>Knowledge in database engines (PostgreSQL, MySQL, and NoSQL Databases).</li>
<li>Knowledge in server and client operating systems (Linux Distros, Windows).</li>
<li>Knowledge in web application servers (Jetty, Wildfly, JBoss).
</li><li>Knowledge in Object Storage management.</li>
<li>Cloud-based Solution Infrastructure (Amazon, Azure, Google Cloud, DigitalOcean).</li>
<li>Cloud Infrastructure Tools (OpenStack, Docker, Kubernetes).</li>
<li>DevOps Techniques and Skills including CI/CD.</li></ul></div>

Support & Implementation Engineer - Omani Nationals

Snoonu

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 The IT Support Engineer will provide advanced IT support services, ensuring the optimal use of hardware and software technologies, enhancing system performance, and securing data. With over 4 years of experience in IT service support, the IT Support Engineer will be responsible for offering tier-one technical assistance, advising on IT equipment upgrades, and staying abreast of technological advancements. The ideal candidate will play a key role in designing and implementing networks and will support the organization&rsquo;s IT infrastructure through effective problem-solving and proactive management
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 
 Technical Support &amp; System Maintenance:
 
 
 
 <ul>
 <li>
 Provide tier-one technical support to end users via phone, email, or in person.
 </li>
 <li>
 Install, modify, and perform minor repairs on computer hardware and software systems.
 </li>
 <li>
 Monitor hardware, software, and system performance metrics to ensure optimal operation.
 </li>
 <li>
 Update computer software and upgrade hardware and systems as required.
 
 
 </li>
 </ul>
 
 Network Design &amp; Implementation
 
 
 
 <ul>
 <li>
 Assist in the design and implementation of networks, ensuring compatibility and performance.
 </li>
 <li>
 Support Wi-Fi and LAN connectivity, including configuration and troubleshooting.
 
 
 </li>
 </ul>
 
 User Consultation &amp; Training
 
 
 
 <ul>
 <li>
 Consult with users to determine appropriate hardware and software needs and assist in placing orders.
 </li>
 <li>
 Train users on new software, either in person or through various tutorial channels, often in collaboration with the technical team.
 
 
 </li>
 </ul>
 
 System Testing &amp; Compatibility
 
 
 
 <ul>
 <li>
 Test the compatibility of new programs with existing systems, ensuring seamless integration and performance.
 </li>
 <li>
 Keep track of technological advancements and trends in IT support to advise on necessary updates and improvements.
 
 
 </li>
 </ul>
 
 System &amp; Asset Management
 
 
 
 <ul>
 <li>
 Maintain IT asset inventories, tracking the lifecycle of all IT equipment.
 </li>
 <li>
 Set up and manage user accounts, mailboxes, and IT peripherals such as printers.
 </li>
 <li>
 Arrange and set up conference calls and meeting rooms as needed.
 
 
 </li>
 </ul>
 
 Remote Support
 
 
 
 <ul>
 <li>
 Provide remote support to users working from home or in offsite locations, ensuring they have the necessary tools and connections to work effectively.
 
 
 </li>
 </ul>
 
 Documentation &amp; Process Improvement
 
 
 
 <ul>
 <li>
 Develop and maintain comprehensive technical documentation for IT procedures, projects, and processes.
 </li>
 <li>
 Perform root cause analysis, develop checklists for common problems, and recommend procedures and controls for problem prevention.
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 Minimum of 4 years of experience in IT service support or a related role.
 </li>
 <li>
 Strong understanding of computer hardware, software systems, and IT service management.
 </li>
 <li>
 Experience in updating software and upgrading hardware and systems.
 </li>
 <li>
 Proven ability to troubleshoot and resolve complex IT issues.
 </li>
 <li>
 Knowledge of network design and implementation.
 </li>
 <li>
 ITIL, Network+, MCSA, and CCNA certifications are advantageous.
 </li>
 <li>
 Excellent communication skills, with the ability to train and support users at all levels.
 </li>
 <li>
 Ability to work independently and as part of a technical team.
 </li>
 <li>
 Strong organizational skills and attention to detail.
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more &ndash; all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed
 
 : &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 
 🏅Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results
 
 : &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Global Vibes
 
 &ndash; Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters
 
 &ndash; Learning budgets, access to courses, and tools for your growth.
 
 
 🚒
 
 Builder&rsquo;s Playground
 
 &ndash; Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 🏝️
 
 Flexible Time Off
 
 &ndash; We take recharging seriously. Generous leave and wellness policies.
 
 
 🛠️
 
 Agile Everything
 
 &ndash; Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Great Place to Work&reg; Certified
 
 
 
 We&rsquo;re certified as a Great Place to Work&reg;, a recognition that celebrates a culture we&rsquo;ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.
 
 
 
 Certified for Excellence
 
 
 
 Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build apps. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

IT Support Specialist

Noventiq WLL

We are looking for a skilled Senior IT Support Specialist to manage and support IT infrastructure and end-user environments. This position will be deputed to a customer site, and the candidate will be responsible for providing high-quality on-site IT support while ensuring smooth and secure IT operations.Key Responsibilities<ul><li>Administer and support Windows 10/11 desktops and macOS devices</li><li>Manage Windows Server 2012+ environments and Active Directory</li><li>Provide Tier 2/3 end-user support across desktop, mobile, and cloud platforms</li><li>Manage Microsoft Intune and Entra ID (Azure AD)</li><li>Deploy and support VMware and/or Hyper-V virtualization platforms</li><li>Configure and monitor Microsoft 365 security features (DLP, data classification, compliance)</li><li>Support onboarding and offboarding with proper access and security controls</li><li>Troubleshoot hardware, software, and network issues efficiently</li></ul>Required Skills<ul><li>Strong hands-on experience in Windows and macOS environments</li><li>Experience with Windows Server and Active Directory</li><li>Experience with VMware or Hyper-V virtualization</li><li>Knowledge of Microsoft Intune, Entra ID, and Microsoft 365 security</li><li>Strong troubleshooting and communication skills</li></ul>Additional Requirement Candidate should be willing to work from the customer location and support activities after office hours, weekends, and public holidays when required.Job Type: Full-timeWork Location: In person

Senior IT Support Specialist

Wood

<div>
 
 Job Description
 
 
 
 
 Remarkable people, trusted by clients to design and advance the world
 
 
 
 Wood are actively seeking Expressions of Interest for Multi Discipline Roles to support future growth in our expanding business in Oman.
 
 
 Please note that these are not active positions at this stage.
 
 
 
 Responsibilities
 
 
 
 
 Designing the future. Transforming the world
 
 
 
 Reflecting The Market Focus For The Office In Both Brownfield And Green Field Opportunities, Multi-skilled Personnel Are Sought, In Particular Those With Experience In
 
 
 Onshore Oil and Gas
 
 
 
 What We Can Offer
 
 
 
 <ul>
 <li>
 Meaningful and interesting projects delivered to leaders of industry across oil and gas and emerging energy sectors
 </li>
 <li>
 Commitment to Diversity and Inclusion; we are an organisation actively committed to diversity and inclusion across our business with employee networks committed to giving all employees a voice
 </li>
 <li>
 Competitive salary with regular salary reviews to ensure we are rewarding at the right level in line with the market
 </li>
 <li>
 Employee Assistance Programme: Allows you to feel comfortable knowing that you or your immediate family members can confidentially discuss any work or personal issues that are an inevitable part of life. The programme helps support your mental, physical, social &amp; financial well-being.
 </li>
 <li>
 Professional Memberships; One professional membership, registration, subscription, certification and/or license cost per annum for all active Wood employees. The membership must be relevant to the role you are currently employed in or be part of a development plan. Reimbursement should be claimed via the expenses procedure system, with supporting evidence.
 </li>
 <li>
 Global connections: join experts around the world who are at the leading edge of our industry, shaping the standards of our profession
 
 
 </li>
 </ul>
 
 Below are the List of EOI Roles
 
 
 
 <ul>
 <li>
 Contracts Manager
 </li>
 <li>
 Lead Project Engineer
 </li>
 <li>
 Senior Document Control
 </li>
 <li>
 Lead Project Control Engineer
 </li>
 <li>
 Senior Process Engineer
 </li>
 <li>
 Senior Civil Engineer
 </li>
 <li>
 Senior Environment Engineer
 </li>
 <li>
 CSU Specialist
 </li>
 <li>
 Lead Process Safety Engineer
 </li>
 <li>
 Senior Automation Engineer
 </li>
 <li>
 Senior Mechanical Engineer - Rotary
 </li>
 <li>
 Senior Mechanical Engineer - Static/Piping
 </li>
 <li>
 Sr. Material and corrosion Engineer
 </li>
 <li>
 Senior Pipeline Engineer
 </li>
 <li>
 Senior Electrical Engineer
 </li>
 <li>
 Senior Technical Safety Engineer
 </li>
 <li>
 Lead Construction Engineer
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What makes you remarkable?
 
 
 
 At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world&rsquo;s most critical challenges.
 
 
 
 Experience
 
 
 
 Bachelors of Engineering degree in relevant discipline
 
 
 
 Experience In Petrochemicals Is Required
 
 
 
 Minimum 12 years of experience for Senior and 15 years for Lead roles in Petrochemical/similar projects.
 
 
 Ability to manage activities during FEED and EPC phases.
 
 
 
 About Us
 
 
 
 Wood is a global leader in consulting and engineering, helping to unlock solutions to critical challenges in energy and materials markets. We provide consulting, projects and operations solutions in 45 countries, employing around 25,000 people. www.woodplc.com
 
 
 
 Diversity Statement
 
 
 
 We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.
</div>

EOI for Multi Discipline Roles

OMA Pakistan Pvt Ltd

Position: Service &amp; Maintenance Engineer &ndash; Smart Card Personalization Machines RoleOverview:A technically skilled and customer-focused Service &amp; Maintenance Engineer to manage installation, servicing, and lifecycle maintenance of smart card personalization equipment. This role plays a critical part in ensuring system uptime, operational efficiency, and customer satisfaction. In addition to core engineering responsibilities, the role requires flexibility to support personalization operations during low technical activity periods.Key Responsibilities: Installation &amp; Commissioning Install and configure smart card printers and personalization machines (desktop &amp; bureau level) Perform system setup including hardware integration, driver installation, and application configuration Ensure successful commissioning Service &amp; Preventive Maintenance Conduct scheduled preventive maintenance to ensure optimal machine performance Perform calibration, cleaning, and replacement of consumables and spare parts Maintain accurate service reports and maintenance logs Troubleshooting &amp; Technical Support Diagnose and resolve technical issues, including: o Card jams / feeder issues o Print quality defects o Encoding errors (magnetic stripe, chip, contact/contactless) o Basic electrical, electronic, or mechanical faults Provide support with defined turnaround times Provide basic user training on machine operation and preventive care IT &amp; System Support Perform basic computer hardware troubleshooting (RAM, storage, peripherals) Install and configure operating systems and application software Handle networking basics including IP configuration and connectivity troubleshooting Cross-Functional Operational Support (Secondary Responsibility) Support card personalization operations during periods of low field service activity Assist in: o Card personalization processes (printing/encoding support under supervision) o Quality checks and verification - Packaging and fulfillment activities o Ensure strict adherence to security, compliance, and data protection standards o Collaborate with operations teams to meet production timelines and SLAs o Handle administrative tasks related to personalization operations, including:▪ Maintaining job records, production logs, and issuance reports▪ Updating tracking systems and ensuring accurate data entry▪ Coordinating with internal teams for job scheduling and status updates▪ Supporting inventory tracking of consumables (cards, ribbons, packaging materials)▪ Ensuring documentation compliance as per internal and client requirements.Key Skills &amp; Competencies Technical Skills:Hands-on experience with smart card printers/personalization machines such as:o Maticao CIMo IDPPay: RO325.000 - RO375.000 per monthWork Location: In person

Service & Maintenance Engineer

Explore 243+ It support engineer in Muscat this April. Find roles across top companies and apply now to boost your career.