it support specialist

Click Solutions

IT SUPPORTWe are seeking a skilled IT Support Specialist to join our dynamic IT team. The ideal candidate will be responsible for providing technical assistance and support .The IT Support Specialist will diagnose and resolve hardware and software issues, assist with the implementation of IT solutions, and contribute to the overall efficiency and effectiveness of our organization's technology environmentResponsibilities :Installation, configuration of software and hardware ( L1 &amp; L2)Manage Network service and technology toolsSet up accounts and work station( active directory and PMS)Monitoring performance and maintain systems according to the requirementRequirements :Relevant certifications (e.g., Microsoft Certified IT Professional,ITIL,MCSA &amp; CCNA) are a plus.Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field is preferred.Minimum 2-3 years experience in IT Support Specialist fieldExcellent communication and interpersonal skills.The candidate should have a NOC applicableKnowledge about security /data back-upJob Types: Full-time, PermanentJob Type: Full-timePay: Up to QAR3,000.00 per month

IT SUPPORT

Helitrope Ventures

We are looking for a reliable and proactive IT Helpdesk / Junior System Administrator to support the daily IT operations across office and project locations. The ideal candidate will provide first-level technical support, manage routine system and network maintenance, and ensure seamless user experience through timely troubleshooting and resolution.KEY RESPONSIBILITIESTechnical Support &amp; Helpdesk<ul><li>Provide first-line support for hardware, software, and network issues.</li><li>Install, configure, and maintain computers, printers, and other peripherals.</li><li>Handle troubleshooting for Windows OS, Microsoft Office, and network connectivity.</li><li>Manage user accounts, passwords, and access permissions in coordination with the System Administrator.</li></ul>System &amp; Network Maintenance<ul><li>Monitor system performance and report issues promptly.</li><li>Assist in software updates, backups, and equipment inventory management.</li><li>Support the configuration and maintenance of LAN/Wi-Fi networks and office devices.</li></ul>Project &amp; Field IT Support<ul><li>Provide on-site IT assistance to project teams and business units.</li><li>Coordinate setup of IT and communication systems at new or temporary business locations.</li><li>Ensure equipment readiness and system stability during operational activities.</li></ul>Documentation &amp; Coordination<ul><li>Maintain accurate records of service requests and IT assets.</li><li>Assist in preparing IT documentation and user guides for internal use.</li><li>Collaborate with vendors and suppliers when required for maintenance or technical support.</li></ul>QUALIFICATIONSThis role is hands-on and requires someone flexible, detail-oriented, and capable of working in both office and site-based environments.Education<ul><li>Bachelor&rsquo;s degree or diploma in Information Technology, Computer Science, or related technical field.</li><li>Additional certifications (CompTIA A+, Network+, Microsoft Fundamentals) are an advantage.</li></ul>Experience<ul><li>1&ndash;2 years of experience in IT Helpdesk, Technical Support, or Junior System Administration role.</li><li>Experience supporting both office-based and project site operations preferred.</li></ul>Technical Skills<ul><li>Proficient in computer hardware and software troubleshooting.</li><li>Knowledge of Windows OS, Office 365, and common business applications.</li><li>Familiar with LAN/WAN setup, routers, switches, Wi-Fi, and connectivity solutions.</li><li>Understanding system security, backup procedures, and user management.</li></ul>Communication Skills:<ul><li>Strong English communication skills, both written and verbal.</li><li>Able to interact with non-technical users and explain technical issues clearly.</li></ul>Professional Attributes<ul><li>Service-Oriented: Responsive and reliable in addressing IT concerns.</li><li>Proactive: Takes initiative in identifying and resolving issues before escalation.</li><li>Adaptable: Flexible with schedule and capable of working extended hours when required.</li><li>Detail-Oriented: Maintains accuracy in documentation and IT asset management.</li><li>Team Player: Works collaboratively within the IT team and across departments.</li><li>Physically Fit: Capable of handling hardware setup and field work.</li><li>Mobile &amp; Flexible: Willing to travel to various business or project sites across Qatar.</li></ul>Job Type: Full-timePay: QAR3,000.00 - QAR4,500.00 per monthApplication Question(s):<ul><li>Do you have hardware/software/network troubleshooting experience? If yes, specify what tools, and applications have you used.</li></ul>Experience:<ul><li>IT Helpdesk, TechSupport, or Jr. System Administration: 1 year (Required)</li></ul>License/Certification:<ul><li>IT / Relevant Certifications for the position (Preferred)</li></ul>Location:<ul><li>Doha (Required)</li></ul>Willingness to travel:<ul><li>75% (Preferred)</li></ul>Work Location: In person

IT Helpdesk

Egis Group

<div>Company Description 
Egis is a leading global architectural, consulting, construction engineering, operations and mobility services firm. We create and operate intelligent infrastructure and buildings that both respond to the climate emergency and contribute to balanced, sustainable and resilient development. Our 20,500 employees operate across over 100 countries, deploying their expertise to develop and deliver cutting-edge innovations and solutions for clients. Through the wide range of our activities, we are central to the collective organisation of society and the living environment of citizens all over the world.&quot;
With 3,500 employees across 8 countries in the Middle East, Egis has delivered over 700 complex development projects, stimulating economic growth and enhancing quality of life. Ranked among the top ten firms in the Middle East by Engineering News Record (ENR), Egis is committed to sustainable development. The Group&rsquo;s operations in the Middle East are built on strategic acquisitions and a deep understanding of local market conditions. Egis&rsquo; long history of providing comprehensive engineering, consulting, and project management services makes it a trusted partner for regional governments, investors, and developers. 
Job Description 
The IT Support Officer is responsible for technical support to users by diagnosing and resolving software and hardware issues, maintaining software and hardware, and continuous improvement.
The position&rsquo;s holder can&rsquo;t be successful without complying with the relevant procedures, directives, and other legal requirements of the Quality Management System, fulfilling the accountabilities of this position in accordance with corporate policies, Code of Conduct and Code of Ethics Standards.
The main responsibilities are:<ul><li>
Client Support: the IT Support Officer provides assistance to users in the use of software or hardware. He performs interventions either remotely or on-site and serve as the first point of contact for users, handling first or second-level support as per their role. He is responsible for following up on client cases from incident opening to resolution and closure, diagnosing and correcting malfunctions described by users, and escalating issues beyond their scope.</li><li>
Diagnosing, Correcting, and Preventive Maintenance: the IT Technician is responsible for diagnosing and correcting software and hardware malfunctions, performing preventive maintenance.</li><li>
Continuous Improvement: the IT Technician gathers functional improvements desired by users, integrates new components according to defined standards, and ensures preventive maintenance. He contributes to the implementation of updates and evolutions, conducts tests before deployment, and creates and implements knowledge bases and user help documents. He is also involved in training, documentation, and process redesign.</li></ul><ul><li>
Software Management: the IT Technician should be able to input and interpret data according to software management rules. This involves reproducing client issue tests to propose solutions.</li><li>
Equipment Maintenance: identifying the usage and conditions of solutions or equipment over their lifecycle is crucial. The IT Technician is expected to perform maintenance and alert in case of malfunctions or potential anomalies.</li><li>
Client Relationship Management: maintaining a respectful and professional relationship with project stakeholders is essential. The Technician should adapt their posture and communication organization to the work situation, choosing the most appropriate communication method for client responses.</li><li>
Effective Communication: the IT Technician must listen actively and share pertinent information, adapting and drafting communication materials to fit objectives and context. They communicate clearly and effectively in both written and oral forms, especially in incident contexts.</li><li>
Innovation and Process Management: analysing needs and participating in the search for innovative ideas and solutions is important. The IT Technician adapts proven solutions to similar context characteristics and suggests improvements for quality client service.</li><li>
Teamwork and Collaboration</li><li>
Activity Prioritization: identifying and planning assigned activities is important. The IT Technician prioritizes client requests based on urgency and severity within their project.</li><li>
Autonomy Development: proposing improvements within given instructions and being proactive in suggesting process and treatment improvements for recurring client requests is expected</li></ul><ul><li> 
Performance Indicator (KPIs): proposing improvements within given instructions and being proactive in suggesting process and treatment improvements for recurring client requests is expected</li></ul><ul><li>
2&ndash;4 years of experience in IT support, system administration, or a similar role.</li><li>
Average ticket resolution time.</li><li>
User satisfaction and feedback ratings.</li><li>
System uptime and reliability metrics.</li><li>
Compliance with IT policies and security standards.</li></ul> 

Qualifications 
<ul><li>
Technical Skill Set</li></ul>
The candidate should be expert on below tasks &amp; techniques<ul><li>
2&ndash;4 years of experience in IT support, system administration, or a similar role.</li><li>
Windows OS installation, Office 365 Apps, End-point Security setup &amp; user account setup</li><li>
Understanding &amp; basic experience on Network Domain, Active Directory setup &amp; network protocols</li><li>
DNS, DHCP, TCP/IP, Printer &amp; file sharing setup.</li><li>
Structure cabling, termination and network test.</li><li>
Installation of internet connection &amp; wireless Access points</li><li>
End Point Security Antivirus installation &amp; activation.</li><li>
Local File Sharing &amp; NTFS Security permissions</li><li>
Inventory management &amp; reporting</li><li>
Maintaining LAN/WAN infrastructure, Wi-Fi, routers, switches, and firewalls.</li><li>
Troubleshoot connectivity and performance issues related to network devices.</li><li>
Support the implementation of network upgrades and security improvements</li><li>
Support the IT Manager in implementing cybersecurity best practices and policies.</li><li>
Assist users in adhering to IT security guidelines and data protection protocols.</li><li>
Provide first and second-level technical support to staff on hardware, software, and network issues.</li><li>
Diagnose and resolve technical problems in person, via phone, email, or remote access tools</li><li>
Monitor system performance and carry out routine maintenance to ensure reliability and security.</li><li>
Assist in setting up, configuring, and deploying new systems and devices.</li></ul> 

Additional Information</div>

IT Support Officer

Technocare trading & Service

<ul><li>Provide End-User Support For Laptops, Desktops, Network Devices, And Peripherals</li><li>Manage And Troubleshoot Network Equipment, Servers, CCTV, And Other IT Systems</li><li>Handle Software Installations, Deployments, And Security Compliance</li><li>Assisting With On-Site or Remote Technical Support Requests.</li><li>Communicate Fluently In English</li><li>2&ndash;4 Years of Experience in Internal IT or Support Roles.</li></ul>Job Types: Full-time, PermanentPay: QAR2,500.00 - QAR3,500.00 per month

IT SUPPORT ENGINEER

Vodafone

<div>
 
 Job Description
 
 
 
 
 Scholarship Opportunity &ndash; Vodafone Qatar
 
 
 
 Are you a passionate and ambitious Qatari student looking to shape your future with one of the country&rsquo;s leading digital and telecommunications companies? Vodafone Qatar is offering a
 
 Scholarship Program
 
 for high-performing Qatari nationals currently enrolled in university studies in fields aligned with our business, such as:
 
 
 <ul>
 <li>
 Business Administration, Business Management &amp; Business Development.
 </li>
 <li>
 Finance.
 </li>
 <li>
 Law.
 </li>
 <li>
 Computer Science / IT.
 </li>
 <li>
 Marketing, Communication &amp; Sales.
 </li>
 <li>
 Human Resources.
 </li>
 <li>
 Data &amp; Analytics.
 </li>
 <li>
 Supply Chain.
 
 
 </li>
 </ul>
 
 Program Benefits
 
 
 
 While our program does
 
 not cover tuition fees
 
 , it offers a wide range of valuable benefits to support your academic journey and career growth:
 
 
 <ul>
 <li>
 Financial Support: Receive a monthly salary throughout your university studies.
 </li>
 <li>
 Internship Placements: Participate in a 4-week internship each academic year.
 </li>
 <li>
 Employment Opportunities: Opportunity to secure a full-time role in your specialist area upon graduation.
 </li>
 <li>
 Graduate Program Access: Apply to Vodafone&rsquo;s Discover Graduate Program.
 </li>
 <li>
 Performance Grants: Earn an annual performance grant if you maintain a GPA between 3.0 and 3.5.
 
 
 </li>
 </ul>
 
 Eligibility Criteria
 
 
 
 <ul>
 <li>
 Qatari nationality
 </li>
 <li>
 Currently enrolled in an accredited university (in Qatar).
 </li>
 <li>
 Strong academic performance (minimum GPA of 2.5).
 </li>
 <li>
 Passion for innovation, leadership, and digital transformation.
 
 
 </li>
 </ul>
 If you're ready to invest in your future with us,
 
 apply now
 
 and take your first step toward becoming part of Vodafone Qatar&rsquo;s next generation of leaders.
</div>

Edison Smart®

<div>
 
 Security Assessment &amp; Assurance Specialist
 
 
 
 (Arabic speaking &ndash; preferred)
 
 
 
 
 
 
 An enterprise organisation is seeking a senior
 
 Security Assessment &amp; Assurance Specialist
 
 to strengthen its security posture across
 
 IT, cloud, and operational technology (OT) environments
 
 .
 
 
 
 
 
 This role focuses on
 
 security configuration assessments, penetration testing, risk identification, vulnerability management, and assurance reporting
 
 , working closely with infrastructure, application, and platform teams.
 
 
 
 
 
 Key Responsibilities
 
 
 Security Configuration &amp; Hardening
 
 <ul>
 <li>
 Perform detailed security configuration assessments across
 
 IT, cloud, and OT environments
 
 aligned to recognised benchmarks and internal standards.
 </li>
 <li>
 Review firewall policies and network security controls to ensure
 
 least-privilege access, segmentation, and policy compliance
 
 .
 </li>
 <li>
 Assess security configurations of network infrastructure components, including
 
 routers, switches, load balancers, and secure access platforms
 
 .
 </li>
 <li>
 Validate
 
 operating system and application hardening
 
 , patching status, and configuration baselines.
 </li>
 <li>
 Evaluate
 
 Network Access Control (NAC)
 
 effectiveness and enforcement coverage.
 </li>
 <li>
 Review secure access platforms (e.g., SSE/SASE) to ensure consistent access control and data protection.
 </li>
 <li>
 Recommend practical hardening measures to reduce attack surface and improve resilience.
 </li>
 </ul>
 
 
 
 
 Technical Risk &amp; Testing
 
 <ul>
 <li>
 Identify and assess technical security risks across
 
 enterprise, cloud, and industrial environments
 
 .
 </li>
 <li>
 Conduct or coordinate
 
 penetration testing
 
 for cloud workloads, web applications, APIs, and internal infrastructure.
 </li>
 <li>
 Perform
 
 container and Kubernetes security assessments
 
 .
 </li>
 <li>
 Analyse findings from vulnerability scans, penetration tests, and configuration reviews, mapping them to operational and business risk.
 </li>
 <li>
 Support or conduct
 
 red-team and adversary simulation exercises
 
 to validate detection and response capabilities.
 </li>
 <li>
 Contribute to structured risk documentation and management reporting.
 </li>
 </ul>
 
 
 
 
 Vulnerability &amp; Remediation Management
 
 <ul>
 <li>
 Track, prioritise, and manage vulnerabilities across
 
 IT, OT, and cloud platforms
 
 .
 </li>
 <li>
 Apply risk-based prioritisation considering exploitability, exposure, and business impact.
 </li>
 <li>
 Coordinate remediation efforts with infrastructure, application, cloud, and OT teams.
 </li>
 <li>
 Validate remediation actions and maintain dashboards showing
 
 risk trends and remediation metrics
 
 .
 </li>
 </ul>
 
 
 
 
 Security Assurance &amp; Reporting
 
 <ul>
 <li>
 Develop and maintain security assurance activities across multiple technology domains.
 </li>
 <li>
 Track
 
 KPIs and KRIs
 
 to measure effectiveness of security controls.
 </li>
 <li>
 Conduct periodic control and compliance reviews against agreed baselines.
 </li>
 <li>
 Identify gaps, document deviations, and support remediation through cross-team collaboration.
 </li>
 <li>
 Produce clear, high-quality reports for both
 
 technical and executive stakeholders
 
 .
 </li>
 </ul>
 
 
 
 
 Experience &amp; Qualifications
 
 
 Required Experience
 
 <ul>
 <li>
 
 8+ years
 
 of hands-on experience in
 
 security assessment, penetration testing, and security assurance
 
 .
 </li>
 <li>
 Proven experience delivering both
 
 manual and automated penetration testing
 
 , including adversary simulation exercises.
 </li>
 <li>
 Strong understanding of
 
 security configuration benchmarks and risk assessment methodologies
 
 .
 </li>
 <li>
 Hands-on experience assessing
 
 network security controls, OS/application hardening, and OT/ICS environments
 
 .
 </li>
 <li>
 Solid expertise in
 
 public cloud security
 
 , particularly across enterprise-scale environments.
 </li>
 </ul>
 
 
 
 
 Technical Skills
 
 <ul>
 <li>
 Proficiency with common security testing and assessment tools (e.g., web testing, network scanning, vulnerability management).
 </li>
 <li>
 Experience with
 
 cloud-native security services and posture management platforms
 
 .
 </li>
 <li>
 Strong understanding of
 
 container and Kubernetes security
 
 .
 </li>
 <li>
 Knowledge of
 
 zero-trust principles, network segmentation, and firewall configuration auditing
 
 .
 </li>
 <li>
 Familiarity with
 
 OT and industrial security principles
 
 is highly valued.
 </li>
 </ul>
 
 
 
 
 Governance &amp; Frameworks
 
 <ul>
 <li>
 Working knowledge of recognised
 
 security and risk frameworks
 
 (e.g., ISO, NIST, industrial security standards).
 </li>
 <li>
 Experience translating technical findings into
 
 clear business risk and remediation guidance
 
 .
 </li>
 </ul>
 
 
 
 
 
 Education
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Cybersecurity, Computer Science, Information Technology, or equivalent practical experience.
 </li>
 </ul>
 
 
 Certifications (one or more preferred)
 
 
 <ul>
 <li>
 Senior security or offensive security certifications
 </li>
 <li>
 Cloud security certifications
 </li>
 <li>
 Industrial or OT security certifications are advantageous
 </li>
 </ul>
</div>

Security Assessment & Assurance Specialist - Up to 30,000 QAR

SAPIR Technology

SAPIR Technology is seeking a highly motivated and experienced IT Sales Specialist to join its Technology Division. The successful candidate will be responsible for driving revenue growth through the identification, development, and management of client relationships, while delivering tailored IT solutions that address complex business requirements.This role requires a consultative sales professional with strong market awareness, proven sales performance, and the ability to align technology solutions with strategic business objectives.Key Responsibilities<ul><li>Client Relationship Management: Establish, develop, and maintain long-term relationships with existing and prospective clients. Conduct in-depth needs assessments to understand business challenges and recommend appropriate IT solutions.</li><li>Consultative Solution Selling: Collaborate closely with technical and presales teams to design, propose, and deliver customized IT solutions. Present technical concepts clearly and effectively to both technical and non-technical stakeholders.</li><li>Market &amp; Industry Analysis: Monitor industry trends, emerging technologies, and competitive offerings to ensure SAPIR Technology&rsquo;s solutions remain relevant and competitive.</li><li>Sales Pipeline &amp; Performance Management: Manage the full sales lifecycle from lead generation through contract negotiation and closure. Consistently achieve or exceed assigned sales targets and performance metrics.</li><li>Business Development &amp; Networking: Represent the organization at industry events, conferences, and client meetings to expand professional networks and strengthen brand presence.</li></ul>Qualifications &amp; Experience<ul><li>Minimum two (2) years of proven experience in IT sales or technology solution sales.</li><li>Strong knowledge of IT products, services, and enterprise solutions, with the ability to translate technical features into business value.</li><li>Excellent verbal and written communication skills with strong negotiation and presentation capabilities.</li><li>Demonstrated track record of achieving sales targets in a competitive environment.</li><li>High level of self-motivation, professionalism, and adaptability.</li><li>Bachelor&rsquo;s degree in Business Administration, Information Technology, or a related discipline (preferred).</li><li>Valid driving license (preferred).</li></ul>What We Offer<ul><li>Professional &amp; Innovative Environment: Exposure to advanced technologies and enterprise-level IT solutions.</li><li>Career Development: Structured opportunities for growth, learning, and advancement.</li><li>Competitive Remuneration: Market-aligned salary with performance-based incentives and benefits.</li><li>Collaborative Culture: A results-oriented team committed to excellence and continuous improvement.</li><li>Meaningful Contribution: Opportunity to support organizations in achieving digital transformation and operational efficiency.</li></ul>Job Type: Full-timeExperience:<ul><li>IT: 2 years (Preferred)</li></ul>

IT Sales Engineer

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