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CARMA

<div>
 
 CARMA
 
 is a globally-trusted media intelligence leader with decades of experience helping PR and communications professionals monitor what matters, measure what's meaningful, and demonstrate the value of their work. We combine cutting-edge technology, including AI-enabled media monitoring across print, online, broadcast, and social channels in 100+ languages, with deep human expertise to deliver actionable insights that inform strategy and drive business-critical decisions. With a diverse global team supporting thousands of organisations worldwide,
 
 CARMA
 
 empowers partners to turn complex media data into clarity and context, elevate the impact of earned media, and deepen understanding of stakeholder influence across markets.
 
 
 
 Role Overview
 
 
 
 The IT Support Technician is responsible for installing, configuring, and maintaining software, hardware, networks, and IT infrastructure. The role ensures the efficient performance, security, and reliability of systems by monitoring operations, troubleshooting technical issues, maintaining IT assets, and supporting employees with day-to-day IT requirements.
 
 
 The position also supports helpdesk activities, system administration, network maintenance, security monitoring, and coordination with the global IT team for issue escalation when required.
 
 
 
 Role &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Administer servers, laptops, and desktop computers, printers, routers, switches, firewalls, phones, company mobile phones, software deployment, security updates, and patches
 </li>
 <li>
 Analyze, maintain, and implement LAN/WAN equipment and networks
 </li>
 <li>
 Utilize and maintain the helpdesk tracking software, thus ensuring daily monitoring and completion of scheduled jobs
 </li>
 <li>
 Update the inventory database of all IT equipment and software licenses
 </li>
 <li>
 Report issues to the global IT team for escalation
 </li>
 <li>
 Provide employees with IT equipment, email accounts for new joiners, internal transfers, and/or leavers, by setting up employee profiles, passwords, etc
 </li>
 <li>
 Respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions
 </li>
 <li>
 Conduct regular security monitoring to identify any possible intrusion (e.g., hacking, etc.)
 </li>
 <li>
 Research and recommend an innovative, and when applicable, automated approach for the system
 </li>
 <li>
 Comply with CARMA policies and procedures and support CARMA's mission and vision
 </li>
 <li>
 Perform other job-related duties as assigned by the direct manager
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 BA/BS or Technical Level in Computer Science, CCE, or any relevant field
 </li>
 <li>
 Experience as a System Administrator, Network Administrator, or similar role
 </li>
 <li>
 Help Desk experience
 </li>
 <li>
 Experience with networks (LAN, WAN) and patch management
 </li>
 <li>
 Relevant Microsoft Certification is preferred
 </li>
 <li>
 Good command of English
 </li>
 <li>
 Strong knowledge of Microsoft (MS) products
 </li>
 <li>
 Familiarity with various operating systems and platforms
 </li>
 </ul>
</div>

IT Support Technician

Raya CX

<div>
 , Permanent Position: IT Team Leader Company Overview: RayaCX is a leading customer experience management company based in Cairo, Egypt. We provide innovative solutions and services to help businesses improve their customer interactions and overall experience. Our team is dedicated to delivering exceptional results and creating a positive impact for our clients. Job Summary: We are currently seeking an experienced IT Team Leader to join our growing team. The ideal candidate will have a strong technical background and proven leadership skills to guide our IT team in delivering high-quality services and support to our clients. The IT Team Leader will be responsible for managing a team of IT professionals, setting goals and objectives, and ensuring the smooth operation of our IT systems. Key Responsibilities: - Lead and manage a team of IT professionals, providing guidance, coaching, and support to ensure the team's success. - Develop and implement IT strategies and policies to support the company's overall goals and objectives. - Oversee the day-to-day operations of the IT department, including system maintenance, upgrades, and troubleshooting. - Collaborate with other departments to identify and address IT needs and provide solutions to improve efficiency and productivity. - Monitor and analyze system performance and make recommendations for improvements and upgrades. - Ensure the security and integrity of company data and systems by implementing and maintaining appropriate security measures. - Manage and track IT budget, ensuring resources are allocated effectively and efficiently. - Stay updated on industry trends and advancements in technology to ensure the company is utilizing the most up-to-date and effective tools and systems. Qualifications: - Bachelor's degree in Computer Science, Information Technology, or a related field. - Minimum of 5 years of experience in IT, with at least 2 years in a leadership role. - Strong technical skills and knowledge of IT systems, including networking, hardware, and software. - Proven experience in managing and leading a team of IT professionals. - Excellent communication and interpersonal skills. - Ability to prioritize and manage multiple projects and tasks. - Strong problem-solving and decision-making abilities. - Experience working in a fast-paced and dynamic environment. - Familiarity with ITIL and Agile methodologies is a plus. Location and Contract Details: This is a full-time, permanent position based in Cairo, Egypt. The IT Team Leader will report to the IT Manager and work closely with other departments to support the company's operations. Salary and benefits will be commensurate with experience and qualifications. If you are a highly motivated and experienced IT professional with strong leadership skills, we encourage you to apply for this exciting opportunity at RayaCX. Join our team and be a part of our mission to deliver exceptional customer experiences.
</div>

IT team leader

Algihaz Holding

<div>
 
 
 RESPONSIBILITIES
 
 
 
 &bull; Provide L1 support and remote assistance to end users for hardware, software, and network-related issues.
 
 
 &bull; Manage and allocate Adobe Professional and Adobe Sign licenses across the organization.
 
 
 &bull; Create and track IT-related Purchase Requisitions (PR) in Oracle ERP for both internal teams and end users.
 
 
 &bull; Administer the Time attendance system for employees and site workers across all locations.
 
 
 &bull; Grant mobile access for site-based employees based on HR and project team requests.
 
 
 &bull; Handle software license renewals for tools such as Zoho Service Desk, Desktop Central, Adobe, O365, SSL Certificates, etc.
 
 
 &bull; Set up and configure laptops for new hires and coordinate onboarding IT requirements.
 
 
 &bull; Communicate with vendors to gather quotes for IT hardware and software procurements.
 
 
 &bull; Collaborate with the Procurement team to facilitate timely release of purchase orders.
 
 
 &bull; Organize and maintain IT-related documentation with accuracy and confidentiality.
 
 
 &bull; Perform daily backups of attendance databases from local servers.
 
 
 &bull; Manage the Desktop Central remote management console.
 
 
 &bull; Maintain confidentiality and security of IT systems and user data.
 
 
 &bull; Recommend improvements to IT processes and tools to enhance scalability, reliability, and security.
 
 
 &bull; Conduct IT orientation sessions and technical training for new hires and existing employees.
 
 
 &bull; Serve as first-level support for IT service requests and escalate complex issues to Level 2 support or specialized IT teams as needed.
 
 
 
 
 
 
 QUALIFICATION REQUIREMENTS
 
 
 <ul>
 <li>
 Minimum Recommended Education Bachelor&rsquo;s degree in computer science, Information Management Systems, any relevant discipline.
 </li>
 <li>
 Experience 5-7 years of experience.
 </li>
 </ul>
 
 
 
 
 
 REQUIRED SKILLS LIST OF SUBORDINATES
 
 
 
 &bull; Strong proficiency in Microsoft Office 365, system administration, network troubleshooting, and endpoint security.
 
 
 &bull; Familiarity with enterprise tools such as Zoho Service Desk, Desktop Central, and Oracle ERP.
 
 
 &bull; Excellent communication and interpersonal skills.
 
 
 &bull; Strong problem-solving, analytical thinking, and attention to detail.
 
 
 &bull; Capable of managing time effectively in a dynamic support environment.
 
 
 &bull; Proficient in English, both written and verbal.
 
</div>

Senior Information Technology Specialist

Mindware

<div>
 
 Job Title
 
 
 
 Technical Support Engineer
 
 
 
 Job Scope
 
 
 
 The Technical Support Engineer is responsible to provide high-quality technical assistance to customers and internal teams. The ideal candidate has solid troubleshooting skills, strong communication abilities, and a customer-focused mindset, responsible for diagnosing issues, resolving technical problems, and ensuring smooth system operations.
 
 
 
 Main Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Provide Level 1 and Level 2 technical support (remote and on-site if required).
 </li>
 <li>
 Troubleshoot hardware, software, and network-related issues.
 </li>
 <li>
 Install, configure, and maintain IT systems and applications.
 </li>
 <li>
 Monitor system performance and ensure availability.
 </li>
 <li>
 Escalate complex issues to senior engineers or vendors when necessary.
 </li>
 <li>
 Document incidents, solutions, and technical procedures.
 </li>
 <li>
 Support system upgrades, patches, and maintenance activities.
 </li>
 <li>
 Assist in implementation and deployment projects.
 </li>
 <li>
 Ensure SLA compliance and timely issue resolution.
 
 
 
 </li>
 </ul>
 
 Position Requirements
 
 
 
 <ul>
 <li>
 2&ndash;5 years of experience in technical support or IT operations.
 </li>
 <li>
 Good understanding of:
 </li>
 <li>
 Networking fundamentals (TCP/IP, DNS, DHCP, VLANs)
 </li>
 <li>
 Active Directory and user management
 </li>
 <li>
 Basic virtualization concepts (VMware / Hyper-V is a plus)
 </li>
 <li>
 Backup and security best practices
 </li>
 <li>
 Experience with ticketing systems.
 </li>
 <li>
 Basic knowledge of cloud platforms (Azure / AWS is a plus)
 
 
 
 </li>
 </ul>
 
 Education
 
 
 
 Bachelor&rsquo;s degree in Computer Science or any other related field
 
 
 
 Experience
 
 
 
 At least 3 years of relevant experience
 
 
</div>

Technical Support Engineer

sonnen Egypt

<div>
 
 Standort
 
 
 
 Cairo, EG
 
 
 
 Stellen-ID
 
 : 5305
 
 
 Join the energy revolution with #teamsonnen!
 
 
 At sonnen, we&rsquo;re driven by a clear goal: creating a future powered by clean, affordable energy for everyone. That&rsquo;s why we make our customers independent &ndash; not only from fossil fuels, but also from rising electricity costs.
 
 
 The key to this independence is our intelligent, all-in-one energy system. It combines solar panels, battery storage, energy tariffs, and wallboxes &ndash; all developed and manufactured in Germany.
 
 
 As the first and only provider in Germany, we also connect thousands of home batteries into one shared network: the sonnenVPP, our industry-leading virtual power plant.
 
 
 In short: every day, we&rsquo;re working to shape the energy future. And we&rsquo;d be thrilled to have you join us!
 
 
 We are looking for a Cybersecurity Engineer who can turn security findings and risk exposure into coordinated, measurable action across Corporate IT. This role is central to strengthening our security posture and acts as the primary internal reference point for cybersecurity topics&mdash;connecting Corporate IT teams with our managed Security Operations Center (SOC).
 
 
 The position spans vulnerability management, identity security, and risk management, with a strong focus on pragmatic execution, cross-team coordination, and clear communication.
 
 
 
 What you&rsquo;ll do to help drive the energy transition:
 
 
 
 <ul>
 <li>
 You act as the main point of contact for cybersecurity topics across Corporate IT, advising on secure solutions and architecture decisions.
 </li>
 <li>
 You review new tools, services, and infrastructure changes from a security perspective before adoption.
 </li>
 <li>
 You support security awareness initiatives, including training programs and phishing simulations.
 </li>
 <li>
 You monitor the threat landscape and translate insights into prioritized risk mitigation actions.
 </li>
 <li>
 You own the end-to-end vulnerability management process, including triage, prioritization, and coordination of remediation.
 </li>
 <li>
 You collaborate with system and endpoint owners to ensure timely resolution and transparent reporting to IT leadership.
 </li>
 <li>
 You strengthen identity security by improving access policies, privileged access management, and identity governance.
 </li>
 <li>
 You maintain a practical and actionable risk register and translate technical findings into business-relevant risks.
 </li>
 <li>
 You act as the internal counterpart to the external SOC, improving detection rules and ensuring incident response readiness.
 </li>
 <li>
 You support ISO 27001 processes, including audits and remediation of control gaps.
 </li>
 <li>
 You collaborate with R&amp;D and Platform teams in an advisory capacity to align product and corporate security practices.
 
 
 </li>
 </ul>
 
 What You Will Need For The Journey
 
 
 
 <ul>
 <li>
 5+ years of experience across IT and cybersecurity domains
 </li>
 <li>
 Hands-on experience with EDR/XDR platforms at scale
 </li>
 <li>
 Strong knowledge of identity and access security (IAM, PAM, governance)
 </li>
 <li>
 Experience with vulnerability management processes
 </li>
 <li>
 Familiarity with ISO 27001 environments
 </li>
 <li>
 Strong communication skills and the ability to influence stakeholders without direct authority
 
 
 </li>
 </ul>
 
 Nice to have:
 
 
 
 <ul>
 <li>
 Experience working with outsourced SOCs
 </li>
 <li>
 Knowledge of NGFW and ZTNA technologies
 </li>
 <li>
 Relevant certifications (e.g., CISSP, SC-200 or similar)
 
 
 </li>
 </ul>
 
 Stellensegment:
 
 Risk Management, Information Security, Finance, Technology
</div>

Cyber Security Engineer (m/w/d)

Arrow Electronics

<div>
 
 Position
 
 
 
 Senior IT Security Compliance Engineer
 
 
 
 Job Description
 
 
 
 The Senior IT Security Compliance Engineer is responsible for developing, maintaining, and advancing the organization&rsquo;s security compliance posture. This role leads security audits, manages compliance frameworks, and ensures the effectiveness of security controls across the organization. The position works closely with cross‑functional stakeholders to support regulatory requirements, customer security inquiries, and continuous security improvements in a SaaS/cloud-based environment.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Develop, review, and maintain IT security policies, standards, procedures, and guidelines in alignment with industry best practices and regulatory requirements.
 </li>
 <li>
 Lead and coordinate compliance initiatives for security frameworks and standards, including but not limited to ISO 27001, SOC 2, CMMC, NIST, and internal security assessments.
 </li>
 <li>
 Manage audit readiness activities, including documentation preparation, evidence collection, stakeholder coordination, and remediation tracking for internal and external audits.
 </li>
 <li>
 Respond to customer and partner security questionnaires, ensuring accurate, consistent, and timely responses.
 </li>
 <li>
 Conduct periodic security and risk assessments to evaluate the effectiveness of security controls and identify improvement opportunities.
 </li>
 <li>
 Track, manage, and follow up on vulnerability remediation efforts in collaboration with IT, engineering, and operations teams.
 </li>
 <li>
 Prepare and deliver security metrics, compliance reports, and executive-level summaries.
 </li>
 <li>
 Provide security awareness, training, and education to employees to promote a strong security culture across the organization.
 </li>
 <li>
 Support continuous improvement of governance, risk, and compliance (GRC) processes and tooling.
 
 
 </li>
 </ul>
 
 Requirements And Qualifications
 
 
 
 <ul>
 <li>
 Strong knowledge of information security principles, risk management, and compliance frameworks, with a solid understanding of ISO 27001 requirements and controls.
 </li>
 <li>
 Hands-on experience supporting audits and compliance programs for frameworks such as ISO 27001, SOC 2, CMMC, NIST, or similar.
 </li>
 <li>
 GRC-related certification (e.g., CISSP, CISA, CRISC, ISO 27001 Lead Implementer/Lead Auditor) is preferred.
 </li>
 <li>
 Experience working in SaaS or technology-driven environments is highly desirable.
 </li>
 <li>
 Familiarity with cloud computing platforms and cloud security principles.
 </li>
 <li>
 Excellent written and verbal communication skills, with proven ability to produce clear, high-quality security documentation and reports.
 </li>
 <li>
 Minimum of 5 years of professional experience in cybersecurity, information security, or compliance-related roles.
 </li>
 <li>
 Bachelor&rsquo;s degree in Computer Engineering, Computer Science, Information Security, or a related field.
 
 
 </li>
 </ul>
 
 Location:
 
 
 
 EG-Cairo, Egypt (Al Emdad &amp; Al Tamween)
 
 
 
 Time Type
 
 
 
 Full time
 
 
 
 Job Category
 
 
 
 Information Technology
</div>

Senior IT Security Compliance Engineer

Hilton

<div>
 
 Job Description
 
 
 
 
 Exceptional Hospitality Starts with You
 
 
 
 Picture yourself brightening someone&rsquo;s day. When you join our Hotels team, that&rsquo;s exactly what you&rsquo;ll do every time you come to work! As a
 
 Spa Receptionist
 
 , you&rsquo;re not just providing administrative support to ensure seamless spa operations &ndash; you&rsquo;re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
 
 
 
 Responsibilities
 
 
 
 Here's what you'll do during a typical day:
 
 
 <ul>
 <li>
 Welcome and assist guests: Greet all guests entering the spa/salon and assist with check-in and registration procedures
 </li>
 <li>
 Support guest scheduling: Answer phones and emails, manage reservations, handle guest inquiries, and relay information to appropriate team members as needed
 </li>
 <li>
 Provide administrative support: Perform office duties such as data entry, filing, processing mail, taking notes, typing correspondence, and assisting spa managers with general administrative tasks
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What It Takes to Make the Stay
 
 
 
 At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member
 
 
 A passion for spreading the light and warmth of
 
 Hospitality
 
 . Acting with
 
 Integrity
 
 and always doing the right thing. Inspiring others through
 
 Leadership
 
 . A belief that
 
 Teamwork
 
 drives the best outcomes. A sense of
 
 Ownership
 
 and accountability. And a focus on the
 
 Now
 
 , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
 
 
 
 In Addition, This Role Requires The Following Minimum Qualifications
 
 
 
 <ul>
 <li>
 High School Diploma/University Degree
 </li>
 <li>
 Proficient in English, speaking &amp; writing
 </li>
 <li>
 Presentable with professional attitude
 </li>
 <li>
 Previous experience in a similar role would be an asset
 </li>
 <li>
 Previous experience in a luxury hotels would be an asset
 </li>
 <li>
 Preferably holds certificate as a:
 
 
 </li>
 </ul>
 Lifeguard
 
 
 Yoga Certification
 
 
 Massage Therapy Certification
 
 
 Personal Training Certification
 
 
 
 About Us
 
 
 
 
 Join an Award-Winning Workplace Culture
 
 
 
 At Hilton, we don&rsquo;t just deliver exceptional experiences for our guests&mdash;we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we&rsquo;ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
 
 
 Our award-winning culture has earned us repeated recognition on the World&rsquo;s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we&rsquo;re setting new standards for the future of travel.
 
 
 Whether you&rsquo;re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career&mdash;and help us make every stay a little more magical.
 
 
 Curious about life at Hilton? Explore our Careers Blog to see why we&rsquo;re more than a great place to stay&mdash;we&rsquo;re a great place to work.
 
 
 
 About The Team
 
 
 
 
 How We&rsquo;ll Help You Thrive
 
 
 
 
 Benefits
 
 
 
 At Hilton, the hospitality we&rsquo;re known for doesn&rsquo;t end with our guests. We proudly invest in our Team Members&rsquo; wellbeing, supporting you through all of life&rsquo;s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
 
 
 Incredible travel perks &ndash; Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
 
 
 Paid parental leave &ndash; Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
 
 
 Crisis concierge &ndash; In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
 
 
 Mental health resources &ndash; Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).
 
 
 <ul>
 <li>
 Benefits availability may vary depending on Team Member&rsquo;s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
 </li>
 </ul>
</div>

Spa Receptionist - Waldorf Astoria Cairo Heliopolis

Explore 184+ It support technician in Cairo this June. Find roles across top companies and apply now to boost your career.