technical support analyst

ai engineer

automotive technician

electrical technician

it administrator

it technician

Axiom Technologies

<div>Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com.
We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization&rsquo;s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
<h2 class="jobSectionHeader">Key Responsibilities:</h2>
<ul><li>Provide first- and second-level support for desktops, laptops, printers, and mobile devices.</li>
<li>Respond to service requests and incidents via ticketing system, phone, or in-person.</li>
<li>Install, upgrade, and maintain operating systems (Windows/macOS/Linux) and software applications.</li>
<li>Troubleshoot hardware, software, and peripheral issues (monitors, keyboards, docking stations, etc.).</li>
<li>Set up and configure new employee workstations, including user accounts and permissions.</li>
<li>Maintain asset inventory and ensure accurate documentation of IT equipment.</li>
<li>Assist with onboarding/offboarding of employees from a technical perspective.</li>
<li>Support remote users with VPN, remote desktop, and connectivity issues.</li>
<li>Collaborate with other IT teams on escalated issues or project-related tasks.</li>
<li>Follow security protocols and assist with antivirus, patching, and data protection policies.</li>
</ul><h2 class="jobSectionHeader">Qualifications Required:</h2>
Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field (or equivalent experience). 
1+ year of experience in a desktop support, helpdesk, or IT technician role. 
Strong knowledge of Windows OS, Office 365, and basic networking concepts. 
Familiarity with ticketing systems like ServiceNow, Zendesk, or JIRA. 
Excellent communication and interpersonal skills. 
Strong troubleshooting and problem-solving abilities.
<h2 class="jobSectionHeader">Preferred:</h2>
Experience with macOS or Linux environments. 
IT certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator. 
Experience with Active Directory, Group Policy, and remote management tools (e.g., SCCM, Intune, or JAMF). 
<h2 class="jobSectionHeader"> 
Working Conditions:</h2>
On-site support may be required. 
Occasional lifting of equipment (up to 25 lbs). 
Flexible schedule or after-hours support may be needed during maintenance windows or emergencies.
What next?
If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to careers.eu@axiomtechnologies.com</div>

IT Desktop Support

2P Perfect Presentation

<div>
 
 The Service Desk Specialist provides frontline technical support, resolving L1 IT issues (hardware, software, and network) for employees and clients. This role ensures SLA compliance for ticket resolution while maintaining strict adherence to KSA cybersecurity standards (NCA, SAMA).
 
 
 
 
 
 
 Technical Support &amp; Troubleshooting
 
 
 <ul>
 <li>
 Resolve L1 tickets (planning &amp; designing requests, implementation requests, support requests, application deployment) via phone, email, or chat
 </li>
 <li>
 Escalate complex issues to L2/L3 teams or application support team leads with detailed documentation
 </li>
 <li>
 Support Microsoft 365, VPN, and SaaS applications
 </li>
 </ul>
 
 
 
 
 
 User &amp; Device Management
 
 
 <ul>
 <li>
 Configure and troubleshoot laptops, printers, and mobile devices
 </li>
 <li>
 Manage Active Directory user accounts, passwords, and permissions
 </li>
 </ul>
 
 
 
 
 
 Documentation &amp; Knowledge Sharing
 
 
 <ul>
 <li>
 Update IT knowledge base with solutions
 </li>
 <li>
 Document recurring issues for root-cause analysis
 </li>
 </ul>
 
 
 
 
 
 Stakeholder Communication
 
 
 <ul>
 <li>
 Provide Arabic/English bilingual support (preferred)
 </li>
 <li>
 Communicate outage and preventive/corrective maintenance alerts to users
 </li>
 </ul>
 
 
 
 
 
 Special Projects
 
 
 <ul>
 <li>
 Provide support on cross-functional projects
 </li>
 <li>
 Collaborate with other teams to align projects with KSA regulatory requirements (SAMA, NCA)
 </li>
 <li>
 Ensure projects are delivered on time, within budget, and with zero service disruptions
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Engineering, IT, or Diploma in IT, Computer Science, or related technical field.
 </li>
 <li>
 1+ years in helpdesk, technical support, or IT internship.
 </li>
 <li>
 Knowledge in Active Directory and Computer Hardware/Software.
 </li>
 </ul>
</div>

Service Desk Specialist

Ruwa Construction & Development Co.

RUWA is seeking a part-time Technical Support / IT professional to assist employees with computer, software, and network issues. This is an on-call role to ensure smooth daily operations across our teams.Key Responsibilities:<ul><li>Provide timely technical assistance to employees with computer, software, and network issues</li><li>Troubleshoot hardware and software problems</li><li>Support setup and maintenance of workstations</li><li>Escalate complex issues when necessary</li></ul>Requirements:<ul><li>Proven experience in IT support or technical assistance</li><li>Strong problem-solving and communication skills</li><li>Familiarity with common office software and systems</li><li>Must be based in Riyadh and available for on-call support</li></ul>Apply: Send CV to hr.recruitment@ruwagroup.comSubject: Technical Support / IT &ndash; RiyadhJob Type: Full-time

Technical Support / IT (Part-Time, On-Call)

NICE ONE

<div>Join ITI Sport as a dedicated and solution-driven Technical Support Specialist! As a part of our technology team, you will deliver exceptional IT support, ensuring optimal system performance and helping colleagues work efficiently in a dynamic, sports-driven environment.
<h2 class="jobSectionHeader">
Key Responsibilities &ndash; Technical Support, IT Troubleshooting &amp; User Assistance</h2><ul>
<li>Provide prompt and user-friendly Level 1 and Level 2 technical support to staff, resolving hardware, software, and network issues both remotely and onsite.</li>
<li>Diagnose and escalate complex problems to higher-level IT staff or external vendors as necessary, ensuring timely problem resolution.</li>
<li>Install, configure, and maintain computers, mobile devices, printers, and other peripherals in accordance with ITI Sport&rsquo;s standards.</li>
<li>Support the onboarding of new employees, including system setup, account provisioning, and device deployment.</li>
<li>Track, manage, and update all support requests via our IT ticketing system, ensuring accurate issue documentation and prompt status updates.</li>
<li>Deliver clear technical guidance and user training to help team members use tools and technologies confidently and safely.</li>
<li>Maintain up-to-date asset inventories and support system updates, backups, and security protocols.</li>
<li>Contribute to IT documentation, FAQs, and quick-start guides to enhance user self-service resources.</li>
<li>Participate in the testing and roll-out of new technology solutions or upgrades across the organization.</li>
</ul><h3 class="jobSectionHeader">Essential Requirements &ndash; IT Technical Experience &amp; Customer Service Skills</h3><ul>
<li>Associate&rsquo;s degree or higher in Information Technology, Computer Science, or a related field; relevant certifications (CompTIA A+, Microsoft, etc.) are a plus.</li>
<li>1&ndash;2 years of proven experience in IT support, help desk, or a technical troubleshooting role.</li>
<li>Comprehensive knowledge of Windows and macOS environments, as well as Google Workspace and Microsoft Office Suite.</li>
<li>Solid understanding of networking concepts, endpoint security, and remote access tools.</li>
<li>Excellent interpersonal and communication skills, able to explain technical issues to all user levels in clear, patient language.</li>
<li>Strong problem-solving skills with meticulous attention to detail and the ability to prioritize tasks in a fast-paced environment.</li>
<li>Ability to work collaboratively on cross-functional projects and support after-hours or weekend events as required.</li>
<li>Commitment to maintaining data security, confidentiality, and compliance with internal IT policies.</li>
</ul><h4 class="jobSectionHeader">Professional Attributes &ndash; Initiative, Collaboration &amp; Continuous Learning in IT</h4><ul>
<li>Resourceful, adaptable, and proactive in identifying and addressing system challenges before they impact productivity.</li>
<li>Eager to learn about new technologies, digital trends, and best practices in sports IT environments.</li>
<li>Values inclusion and teamwork, readily assisting colleagues from diverse backgrounds and tech abilities.</li>
<li>Prioritizes accountability, reliability, and integrity in all technical and customer support interactions.</li>
</ul><h5 class="jobSectionHeader">Career Growth &ndash; Training, Development &amp; Advancement at ITI Sport</h5><ul>
<li>Engage in structured onboarding and ongoing skills development, including access to technical certifications and training resources.</li>
<li>Open pathways for advancement to senior technical roles, systems administration, or IT project management within the organization.</li>
<li>Recognition for outstanding service delivery, innovative solutions, and continuous improvement in user support.</li>
<li>Supportive, team-oriented culture that encourages professional growth and knowledge sharing.</li>
</ul><h6 class="jobSectionHeader">How to Apply &ndash; Launch Your Technical Support Career with ITI Sport</h6>
Are you passionate about technology and delivering seamless support experiences? Submit your resume and a brief cover letter highlighting your IT troubleshooting skills, dedication to customer service, and interest in sports technology via our online application form. Take your career to the next level with ITI Sport!</div>

Technical Support Specialist – ITI Sport

Ibix Global Tech

We are seeking a motivated and technically skilled IT Specialist to join our team. The ideal candidate will either have 2&ndash;3 years of professional experience in IT infrastructure and support or be a self-driven individual with strong knowledge and interest in IT systems, scripting, and remote monitoring &amp; management (RMM) tools.This role involves supporting servers, desktops, email systems, and backup infrastructure, while also contributing to automation and migration projects.Key Responsibilities<ul><li>Provide desktop and server support (Windows OS, applications, hardware troubleshooting).</li><li>Assist in email migrations (Microsoft 365, Google Workspace, Exchange).</li><li>Manage and monitor IT systems using RMM tools (ManageEngine, SolarWinds, Acronis, etc.).</li><li>Create and maintain automation scripts using PowerShell (and other scripting languages).</li><li>Support backup and disaster recovery operations using tools like Veeam, Commvault, and Acronis (email, on-premises, and cloud workloads).</li><li>Collaborate with senior engineers on server, network, and security projects.</li><li>Maintain accurate documentation of systems, configurations, and support processes.</li><li>Troubleshoot and resolve escalated IT incidents within SLAs.</li></ul>Required Skills &amp; Knowledge<ul><li>Understanding of RMM tools (ManageEngine, SolarWinds, Acronis).</li><li>Strong interest and/or hands-on knowledge in scripting and automation (PowerShell required, Python/Bash a plus).</li><li>Familiarity with backup solutions such as Veeam, Commvault, Acronis.</li><li>Knowledge of email systems and migrations (Microsoft 365, Exchange, Google Workspace).</li><li>Good grasp of server and desktop support (Windows Server, Active Directory, group policies, etc.).</li><li>Networking fundamentals (TCP/IP, DNS, DHCP, VPN).</li><li>Strong problem-solving skills and ability to learn quickly.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field (preferred, not mandatory).</li><li>0&ndash;3 years of IT experience (internships, freelance projects, or labs are acceptable).</li><li>Relevant certifications (MCSA, CompTIA A+/Network+/Security+, Veeam Certified, etc.) will be an advantage.</li></ul>What We Offer<ul><li>Hands-on exposure to leading IT tools and enterprise environments.</li><li>Continuous learning and professional development opportunities.</li><li>A collaborative and growth-oriented work culture.</li><li>Competitive salary and benefits package.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Can you join Immediately?</li><li>What is your experience as an IT Specialist? (describe your expertise)</li><li>What is your expected monthly package in SAR?</li><li>What is your current monthly package SAR?</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>Location:<ul><li>Jeddah (Required)</li></ul>Willingness to travel:<ul><li>100% (Required)</li></ul>

IT Support Specialist (Immediate Joiners Required)

Al Rajhi Takaful

<div>
 
 
 Job Purpose:
 
 
 
 
 
 
 Provide the day-to-day technical support, maintenance, and delivery of the IT applications on all ART systems and engage in web designing and development in order to ensure all IT applications are running efficiently and minimal errors/ bugs/ downtime and support the development and implementation of technology initiatives and facilitate user interaction with these applications.
 
 
 
 
 
 
 Key Activities, Responsibilities and Accountabilities:
 
 
 
 
 
 <ul>
 <li>
 Support IT applications in line with enterprise architecture and technology standards.
 </li>
 <li>
 Assist in identifying and fixing system errors/bugs to maintain service continuity, escalating when needed.
 </li>
 <li>
 Monitor application performance and participate in implementing technical enhancements.
 </li>
 <li>
 Record and update tickets in the query system, ensuring database accuracy and timely resolutions.
 </li>
 <li>
 Identify issues and escalate to concerned parties for required corrective actions.
 </li>
 <li>
 Provide day-to-day technical support in cases of errors, bugs, or user escalations.
 </li>
 <li>
 Develop and test simple programs/codes for minor modifications under supervision.
 </li>
 <li>
 Follow approved processes to support application deployment and ensure compliance with standards.
 </li>
 <li>
 Participate in initiatives to explore new solutions and support adoption of technologies as guided.
 </li>
 <li>
 Adhere to cyber security standards, IT policies, and compliance requirements.
 </li>
 </ul>
 
 
 
 
 
 Job requirements:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in IT, computer science/ engineering, or other related fields
 </li>
 <li>
 1-2 years of related experience
 </li>
 <li>
 English: proficient
 </li>
 </ul>
</div>

IT Application Support Sr. Analyst

Abdul Latif Jameel

<div>
 
 
 Auto Technician
 
 
 
 
 
 
 Abdul Latif Jameel comprises diversified businesses with deep roots in the Middle East, North Africa, and Turkey (MENAT region). Strong networks and long-established relationships make us a powerful partner, opening doors for those who want to do business in the region.
 
 
 Our businesses represent some of the world&rsquo;s leading brands, earning us their trust and building long-lasting and mutually beneficial relationships. Our commitment to anticipate and support our partners&rsquo; needs has driven our success.
 
 
 From our modest beginnings 75 years ago as a small trading business and then a Toyota distributorship in Jeddah, Saudi Arabia, we have established an extensive operations infrastructure, built the largest vehicle distribution network in Saudi Arabia, and, along the way, we have accumulated comprehensive automotive expertise throughout the region.
 
 
 Applying our vast experience in the automotive sector, we&rsquo;ve used our expertise and operations infrastructure to diversify into new sectors that contribute to the &lsquo;infrastructure of life&rsquo; in the MENAT region.
 
 
 
 
 
 
 Financial Job Dimensions
 
 
 
 
 Degree of supervision
 
 
 
 High supervision over operational activities
 
 
 
 Level of Authority
 
 
 
 Low Authority over daily functional operation
 
 
 
 Purpose of the Job
 
 
 
 Performs repair services and other mechanical works in the Center to achieve targets in areas of customer satisfaction, gross service sales by adhering to the company mission, vision and values and applying the standard operating procedures.
 
 
 
 Key Accountabilities: Description
 
 
 
 Service Sold Hours &amp; Productivity
 
 
 Fix it Right ratio
 
 
 Number of Back Jobs / Repeat Repair
 
 
 5S
 
 
 
 Key Accountabilities: Performance Indicators
 
 
 
 Volume &amp; Percentage
 
 
 Percentage
 
 
 Volume (Zero Back Jobs
 
 
 Percentage (in JS evaluation)
 
 
 
 Major Activities
 
 
 <ol>
 <li>
 Performs repairs as per customer&rsquo;s request through proper execution and Chief Technician&rsquo;s close supervision within the promised delivery time and estimated cost to meet the customer satisfaction.
 </li>
 <li>
 Conducts preliminary inspection/ evaluation of the vehicle using mechanical tools and equipment with the supervision of the service Chief Technician to assess the exact damage and extent of repair.
 </li>
 <li>
 Participate in the resolution of high-technical problems such as NVH related cases with the assistance of the Team Leaders (Workshop Floor Manager/Chief Technician) through Diagnostic test and examination to ensure that the appropriate repair is done.
 </li>
 <li>
 Executes the center after sales responsibilities (i.e. vehicle repairs and periodic maintenance) to ensure that all activities are carried out as per the company&rsquo;s policies and procedures through effective communication and supervision of the Team Leader.
 </li>
 <li>
 Ensures highly satisfied Guest by executing a Guest Centric mindset to achieve high quality after sales activities through an effective monitoring of the Team Leader in the Center in accordance to service standards.
 </li>
 <li>
 Coordinate with the Job Controller in feeding correct data (operation number), recording of the repairs carried out and updating the status of vehicle delivery through the use of the Computerized Time Control Sheets in determining the productivity (man-hour) analyses.
 </li>
 <li>
 Receives and understand technical information, service bulletins and daily functional activities from the Team Leader through regular meetings and updates in order to enhance technical skills and achieve smooth after sales business operations.
 </li>
 </ol>
 
 
 Job Context
 
 
 <ul>
 <li>
 The job requires advanced knowledge in Automotive and mechanical repairs and maintenance services preferably with certification from Toyota Motor Corporation (TMC) and its subsidiaries
 </li>
 <li>
 The job has direct impact over service Sold Hours &amp; Productivity
 </li>
 <li>
 The job holder has direct impact over customer satisfaction
 </li>
 </ul>
 
 
 Framework, Boundaries &amp; Decision Making Authority
 
 
 <ul>
 <li>
 The job holder has the freedom to conduct preliminary inspection/ evaluation of the vehicle
 </li>
 <li>
 The job holder ensures all activities are carried out as per the company&rsquo;s policies and procedures
 </li>
 </ul>
 
 
 Organizational / Functional Strategic Focus
 
 
 <ul>
 <li>
 The job holder has a crucial strategic role in managing after Sales Target (man-hour sales, net sales)
 </li>
 <li>
 The job has a crucial supporting role in delivering service achievements by supporting and assisting center after sales marketing campaigns
 </li>
 </ul>
 
 
 Minimum Qualifications
 
 
 
 Minimum &ndash; High School or Equivalent
 
 
 
 Minimum Experience
 
 
 
 Minimum 1 years experience in Service
 
 
 
 Job-Specific Skills
 
 
 <ul>
 <li>
 Time Management: Managing one's own time and the time of others.
 </li>
 <li>
 Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making.
 </li>
 <li>
 Stress Tolerance: Job requires accepting criticism and dealing calmly and effectively with high stress situations.
 </li>
 <li>
 Achievement/Effort: Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
 </li>
 <li>
 Problem Sensitivity: The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
 </li>
 <li>
 Deductive Reasoning: The ability to apply general rules to specific problems to produce answers that make sense.
 </li>
 <li>
 Inductive Reasoning: The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
 </li>
 <li>
 Inter-Personal Relationship: The ability to deal and work with people and compromise diversity in views and opinions.
 </li>
 <li>
 After Sales Related Skills: Persuasive, Able to deal with stress, patient, persistent.
 </li>
 </ul>
 
 
 Languages
 
 
 
 English/Arabic
 
 
 
 Special Certifications / Membership
 
 
 
 Minimum Pro-Technician
 
 
 
 
 
 
 Why Work for Us?
 
 
 
 With a truly international footprint and more than three quarters of a century of commercial success behind us, we are today, not only a leading employer across the Middle East, North Africa and Turkey (MENAT) region, but also offer exciting opportunities worldwide, from Chile to Japan, from the UK to Australia.
 
 
 Our values guide the way we work with our business partners, within our communities, and with each other.
 
 
 Through Respect, Innovation, a Pioneering Spirit, and Empowerment, we are proud of our culture which sees ideas blossom, people thrive and successes flourish.
 
 
 
 
 
 Publication ends September 21, 2025.
 
</div>

Automotive Technician

Explore 822+ It technician in Riyadh this September. Find roles across top companies and apply now to boost your career.