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PetroApp

<div><p><b>Job Title:</b> IT Support Specialist</p><p></p><p><b>
Job Summary:</b><br>
We are seeking a motivated IT Support Specialist with at least 1 year of experience to join our team. The ideal candidate will be responsible for providing technical support, troubleshooting issues, and ensuring the smooth operation of IT systems and networks.</p><p></p><p><b>
Key Responsibilities:</b></p><ul><li>
Provide technical support to end-users (onsite and remote).
</li><li>Troubleshoot hardware, software, and network issues.
</li><li>Install, configure, and maintain computer systems and applications.
</li><li>Provide support for IT systems, including Windows Server environments.
</li><li>Troubleshoot Windows Server issues (Active Directory, DNS, DHCP, Group Policy, user access, and server performance).
</li><li>Manage and troubleshoot client connectivity issues (LAN/Wi-Fi/VPN).
</li><li>Monitor system performance and ensure system availability.
</li><li>Support network infrastructure and resolve connectivity issues.
</li><li>Maintain documentation of issues, solutions, and IT procedures.
</li>Assist in system upgrades, patches, and security updates.<br>
<li>
</li></ul><br>
<br>
<p></p><b>Requirements</b><p><b><br>
Requirements:</b></p><ul><li>
Bachelor&rsquo;s degree in Computer Science or a related field.
</li><li>Minimum 1 year of experience in IT Support or a similar role.
</li><li>Strong knowledge of networking concepts and systems.
</li><li>Experience supporting Windows Server and client operating systems.
</li><li>Strong troubleshooting and problem-solving skills.
</li><li>Good communication and interpersonal skills.
</li><li>Ability to work under pressure and handle multiple tasks.</li></ul></div>

IT Specialist

PetroApp | بتروآب

<div>
 <strong>
  Job Title:
 </strong>
 IT Support Specialist
 <br/>
 <br/>
 <strong>
  Job Summary:
  <br/>
  <br/>
 </strong>
 We are seeking a motivated IT Support Specialist with at least 1 year of experience to join our team. The ideal candidate will be responsible for providing technical support, troubleshooting issues, and ensuring the smooth operation of IT systems and networks.
 <br/>
 <br/>
 <strong>
  Key Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide technical support to end-users (onsite and remote).
  </li>
  <li>
   Troubleshoot hardware, software, and network issues.
  </li>
  <li>
   Install, configure, and maintain computer systems and applications.
  </li>
  <li>
   Provide support for IT systems, including Windows Server environments.
  </li>
  <li>
   Troubleshoot Windows Server issues (Active Directory, DNS, DHCP, Group Policy, user access, and server performance).
  </li>
  <li>
   Manage and troubleshoot client connectivity issues (LAN/Wi-Fi/VPN).
  </li>
  <li>
   Monitor system performance and ensure system availability.
  </li>
  <li>
   Support network infrastructure and resolve connectivity issues.
  </li>
  <li>
   Maintain documentation of issues, solutions, and IT procedures.
  </li>
  <li>
   Assist in system upgrades, patches, and security updates.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  Requirements:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in Computer Science or a related field.
  </li>
  <li>
   Minimum 1 year of experience in IT Support or a similar role.
  </li>
  <li>
   Strong knowledge of networking concepts and systems.
  </li>
  <li>
   Experience supporting Windows Server and client operating systems.
  </li>
  <li>
   Strong troubleshooting and problem-solving skills.
  </li>
  <li>
   Good communication and interpersonal skills.
  </li>
  <li>
   Ability to work under pressure and handle multiple tasks.
  </li>
 </ul>
</div>


Fast Fit

<div><div><div><b>IT Specialist &ndash; Zoho Platform</b><br>
</div><div><b>
Department:</b> Information Technology<br>
</div><div><b>
Experience:</b> 1+ Year<br>
</div><div><b>
Type:</b> Full-Time</div><div></div><div><b><br>
Job Summary</b><br>
</div><div>
We are looking for an IT Specialist with Zoho experience to implement, customize, and manage Zoho applications across the organization, working closely with business teams to deliver effective solutions.</div><div></div><div><b><br>
Key Responsibilities</b><br>
</div><div>
Administer and maintain Zoho CRM, Zoho One, Zoho Books, Zoho Desk, and Zoho Projects<br>
</div><div>
Build custom modules, workflows, and automation using Deluge scripting<br>
</div><div>
Integrate Zoho with third-party tools via APIs and Zoho Flow<br>
</div><div>
Manage data migration and integrity across Zoho modules<br>
</div><div>
Provide technical support and train end-users on Zoho tools<br>
</div><div>
Gather business requirements and translate them into Zoho configurations</div></div><div></div><h3 class="jobSectionHeader"><b><br>
Requirements</b></h3><div><div>
Bachelor's degree in IT, Computer Science, or related field<br>
</div><div>
1+ year of hands-on Zoho experience (CRM, Zoho One, Books, Desk, or similar)<br>
</div><div>
Basic knowledge of Zoho customization and workflows<br>
</div><div>
Strong communication and problem-solving skills<br>
Zoho CRM Certified Administrator or Developer<br>
</div><div>
Experience with REST APIs and third-party integrations<br>
</div><div>
Familiarity with HTML, CSS, or JavaScript</div></div><div></div><h3 class="jobSectionHeader"><b><br>
Benefits</b></h3><div><div>
Competitive salary package<br>
</div><div>
High commission structure<br>
</div><div>
Performance-based incentives<br>
</div></div><div>
Comprehensive health insurance coverage<br>
</div><div>
Specialized internal training programs<br>
</div><div>
Career growth and promotion opportunities<br>
</div><div>
Opportunities for regional and global exposure<br>
</div><div>
30 days of paid annual leave</div></div><div></div>

IT Specialist – Zoho Platform

MASTER-WORKS

<div><p>The IT Project Specialist supports the planning, coordination, and execution of IT projects by ensuring proper documentation, tracking, and communication between stakeholders. The role assists project managers and technical teams to ensure projects are delivered efficiently and aligned with business needs.</p><b><br>
Requirements</b><p><br>
Job Responsibilities:</p><ul><li>
Assist in planning and coordinating IT project activities and timelines.</li><li>
 Track project progress, milestones, risks, and deliverables.</li><li>
 Prepare and maintain comprehensive project documentation, including reports and meeting minutes.</li><li>
 Support the communication and collaboration between IT teams, business units, and vendors.</li><li>
 Monitor project budgets and assist in financial tracking and reporting.</li><li>
 Maintain project tracking tools and update project status regularly.</li><li>
 Ensure compliance with internal project management standards and frameworks.</li><li>
 Identify and report project risks or issues to the project manager.</li><li>
 Participate in testing, implementation, and post-project evaluations.</li><li>
 Support change management activities during project rollouts.
</li></ul><p>Knowledge, Skills &amp; Experience:
</p><ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, Business Administration, or a related field.</li><li>
2&ndash;4 years of experience in IT projects or project coordination roles.</li><li>
 Familiarity with project management methodologies such as Agile or Waterfall.</li><li>
 Proficiency in project tracking tools such as MS Project, JIRA, or Trello.</li><li>
 Strong organizational and multitasking abilities.</li><li>
 Excellent written and verbal communication skills.</li><li>
 Strong attention to detail and follow-through.</li><li>
 Fluent in English (spoken and written).</li></ul></div>

IT Project Specialist

Nahdi

<div><p>Provide daily technical support for regional users at corporate regional offices as well as pharmacies to ensure all regional employees and locations are sustainably up and running as needed.
</p><p>Accountabilities
</p><ul><li><p>Supporting daily operation of corporate users at branch offices and maintenance offices monitoring and support office services, network, IP phones, Meeting rooms, Printing and infrastructure devices.
</p></li><li><p>Implement IT Corporate projects and ensure End users devices (Corporate &amp; Stores) compliance with IT standards and policies.
</p></li><li><p>Act as a point of contact for Nahdi internal department and third level of escalation, receiving the escalations in case of third-party SLA breaching cases.
</p></li><li><p>Collaborate with the third parties during the project implementations for stores operations (new retail applications, pharmacies HW and technology refreshment
</p></li><li><p>Support in the execution and the development part of stores operations at offices and then hand it over to the third parties (retail applications preparation, devices configuration for new openings, ROBOT, QMS, Drive Thru. Etc.)
</p></li><li><p>Testing new systems and applications patches before deployment to ensure applications of operations excellence and quality control standards.
</p></li><li><p>Conducting regular site visits to all assigned regional stores, to ensure good relationship with end users and maintain their satisfaction and NPS.
</p></li></ul><p>Employee duties are not limited only to the above-mentioned Accountabilities; he/she may perform other duties as assigned.
</p><p>Work Environment
</p><ul><li><p>Indoors : 30%
</p></li><li><p>Outdoors : 70%
</p></li><li><p>Working Days : 5 Working Days
</p></li><li><p>Days off : 2 Days Off
</p></li><li><p>Working Hours : 8:00 AM &ndash; 6:00 PM (1 hour break) (on call 24/7)
</p></li></ul><p>Job Requirement
</p><div><p><div><div><div><div><p><b>Education<br>
</b></p></div><div><ul><li><p>BSc in IT (or related)<br>
</p></li></ul></div></div><br>
<div><div><p><b>Experience<br>
</b></p></div><div><ul><li><p>0-3 Years of Experience<br>
</p></li></ul></div></div><br>
<div><div><p><b>Skills<br>
</b></p></div><div><ul><li><p>MS Office Suite
</p></li><li><p>Networking Basics
</p></li><li><p>Windows installation
</p></li><li><p>Infrastructure Knowledge<br>
</p></li></ul></div></div><br>
<div><div><p><b>Certifications<br>
</b></p></div><div><ul><li><p>Certified ITIL Foundation, and SC-OSA Inter mediate Level<br>
</p></li></ul></div></div><br>
<div><div><p><b>Languages<br>
</b></p></div><div><ul><li><p>English
</p></li><li><p>Arabic</p></li></ul></div></div></div></div></p></div></div>

Regional IT Support Specialist (2023539)

MENA Recruit

The Role
<br>We are working on behalf of an international law firm to recruit an experienced IT Support Specialist to join their Middle East team. This is a hands-on role within a recently established office, requiring a proactive and technically capable individual who can operate independently and support a fast-paced legal environment. The successful candidate will provide high-quality 2nd line support, while also handling more complex technical issues typically associated with 3rd line support, acting as a key escalation point within the office. Key Responsibilities: 1. Provide 2nd line technical support, troubleshooting hardware, software, network, and telecom issues, while acting as an escalation point for more complex technical problems 2. Support desktops, laptops, printers, and mobile devices (iOS/Android) 3. Manage and resolve helpdesk tickets, maintaining ownership through to resolution 4. Configure, image, and deploy new machines 5. Support Microsoft 365 applications, Citrix environments, VPN, and document management systems 6. Administer and support Cisco telephony systems (CUCM) and AV conferencing tools 7. Assist with IT projects, including upgrades, hardware rollouts, and office setups 8. Provide user training and ongoing support across IT systems 9. Maintain accurate IT inventory and documentation 10. Participate in after-hours support rotation when required 11. Travel to regional offices on an ad-hoc basis
<br><br>
Requirements
<br>1. Minimum 3+ years’ experience in 2nd line/desktop IT support, with exposure to more complex troubleshooting (3rd line level issues) 2. Experience working in a law firm or similar professional services environment preferred 3. Strong knowledge of Windows OS and Microsoft 365 4. Experience supporting enterprise IT environments (hardware, networks, printers, mobile devices) 5. Exposure to Citrix, VPN, and telephony systems (Cisco CUCM preferred) 6. Ability to work independently in a hands-on, growing office environment 7. Strong communication skills with the ability to support non-technical users 8. Highly organized, proactive, and able to manage multiple priorities Salary: Competitive market salary based on experience. #MENARecruitStrength #ITSupport #SecondLineSupport #ThirdLineSupport #LawFirmJobs #RiyadhJobs #TechSupport #ITCareers #MiddleEastJobs
<br><br>
About the company
<br>MENA Recruit came to fruition in response to a growing need for international legal talent in London and Dubai. Its initial focus began in the Legal sector, evolving as a service provider for other sectors such as Administration, Marketing, Business Development, HR, IT, Finance and C-Suite positions. Over the last two decades, with roots firmly planted in the Middle East and operations expanding into the APAC region, MENA Recruit has gained intuitive industry knowledge and expertise. With its unique, people-focused approach, the firm has yielded competitive advantage for its clients and rewarding careers for the professionals it has supported throughout the years. The company is dedicated to delivering the highest quality of talent and service to its clients while working tenaciously towards helping them achieve higher retention rates. For this reason, MENA Recruit is considered by both candidates and clients as a consultant in the truest sense of the word, offering guidance to both people and organizations on how to adapt to the constant change in market conditions and how to anticipate present and future challenges. Presently, MENA Recruit provides services to organizations and professionals in the United Arab Emirates, Saudi Arabia, Bahrain, Oman, Qatar, Kuwait, Singapore, Hong Kong, Australia, and the United Kingdom. With such an extensive global reach, strong brand value, decades of expertise, and an innovative approach towards business challenges, its clear why MENA Recruit is the partner of choice for both in-house recruiters and candidates internationally.

IT Support Specialist (2nd Line /3rd Line Support)

Boston Consulting Group

<div><p>Who We Are</p><p>
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.<br>
<br>
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures&mdash;and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.</p><p><br>
What You'll Do</p><div>
Our mission is to provide best in class Business-IT Support, to continuously improve our IT systems and<br>
services and strive to create and innovate with technology.<br>
<br>
As an IT Specialist your primary responsibility is assisting the IT department with all aspects of technology as it<br>
relates to Office, Regional and BCG priorities. This includes, but is not limited to, business reporting,<br>
operational planning, user support, computer setup, maintenance and service, telecommunications, assisting<br>
with network and infrastructure maintenance, and all other technology needs both in the office and at the<br>
client site.<br>
<br>
You will work in the Riyadh office and report directly to the Riyadh IT Manager, and you are able to perform<br>
successfully in a fast-paced, high-performing, service-orientated environment. You apply and interpret rules<br>
and guidelines flexibly to enrich the business and in keeping with BCG&rsquo;s values and culture.<br>
<br>
<b>Key responsibilities:</b><br>
<br>
<ul><li>Providing a high level of customer service through on-site technology support in both home and office</li></ul>
environments, primarily in Riyadh and the attached offices, over a variety of platforms (e.g. PC, Mac,<br>
iOS, Android, etc.) for all assigned case teams and office based staff in a fast-paced environment<br>
<ul><li>Supporting the BCG user community by providing tailored solutions for their technology while onsite in BCG offices, at client locations and at special events e.g. executive speeches, press</li></ul>
conferences, offsite meetings etc.<br>
<ul><li>Prepare and deploying laptops (Windows and MacOS) for staff, including all required user profile</li></ul>
configuration and data migration as well as maintain configurations of computer systems according to<br>
established BCG requirements and documenting critical and routine technical procedures as well as<br>
end user literature<br>
<ul><li>Coordinate the repair and maintenance of office printers, network and computing equipment with</li></ul>
outside vendors<br>
<ul><li>Oversee and troubleshoot video conference and telecommunications systems in coordination with</li></ul>
regional technical resources (Zoom, MS Teams and WebEx in particular)<br>
<ul><li>Work on projects in an operational capacity for both global and local initiatives such as evaluating</li></ul>
existing systems and recommending technology for upgrade and replacement, and evaluating new<br>
technologies for potential applicability within BCG<br>
<ul><li>Compile various reports including but not limited to IT dashboard, inventory tracking and management,</li></ul>
service assessments, mobile usage, hardware planning plus others<br>
<ul><li>Troubleshoot and log any technical issues received via phone call or ticket in the IT Service</li></ul>
Management tool Service Now and analysing call data to proactively identify improvement<br>
opportunities.<br>
<ul><li>Achieve annual goals and objectives, developed in cooperation with IT Service organization and local</li></ul>
management.<br>
<br>
<b>YOU&rsquo;RE GOOD AT</b><br>
Key strengths and attributes needed to succeed in the role;<br>
<br>
<ul><li>Focus on excellent customer service and the needs of the BCG user community through excellent</li></ul>
communication (written and verbal), time-management and collaboration skills.<br>
<ul><li>Self-starting attitude and resourcefulness to identify, analyse and solve problems that may arise</li><li>Professionalism to be able to respect all BCG information as personal and confidential.</li><li>Ability to work independently as well as in a team environment displaying consideration and respect</li></ul>
for others.<br>
<ul><li>Appetite for continuous learning to further IT knowledge and career development</li><li>Meticulous attention to detail and ability to meet deadlines while displaying tact and patience in</li></ul>
stressful situations.<br>
<ul><li>Ability to follow established procedures/standards.</li><li>Excellent oral and written English, clear communication and ability to communicate with technical and</li></ul>
non-technical stakeholders</div><p><br>
What You'll Bring</p><div><b>
Essential</b><br>
<ul><li>Broad experience in the following areas: PC/laptop/Mac hardware, software, telecommunications,</li></ul>
mobile devices, networking, and server administration<br>
<ul><li>Ability to diagnose problems and provide solutions and/or escalate to the appropriate expertise area</li><li>Experience in effectively communicating and presenting technical concepts to management, peer</li></ul>
group and staff.<br>
<ul><li>Windows 10, Windows server, Mac OS, Microsoft Office 365 and SharePoint Online support experience</li><li>WebEx/Zoom/MS Teams meeting setup and basic troubleshooting experience.</li><li>LAN and IP networking knowledge and ability to approach issues logically using OSI model or similar.</li><li>SCCM/Company Portal or imaging software experience</li><li>WIFI troubleshooting experience.</li><li>Exposure to cloud technology</li><li>VoIP experience</li><li>Experience in working with international teams</li><li>Experience or familiarity with AI-powered tools (e.g., generative AI, copilots, automation platforms) to</li></ul>
enhance IT support efficiency and end-user productivity.<br>
<br>
<b>Desirable</b><br>
<ul><li>Strong analytical and planning skills demonstrating working knowledge of tools such as Tableau</li></ul>
and PowerBI, ChatGPT, Claude AI<br>
<ul><li>Experience using Slack, Trello and MS Teams</li><li>Experience in training users in new technologies</li></ul></div><p><br>
Additional info</p><div><b>
WORKING ENVIRONMENT</b><br>
<br>
<ul><li>Shared office space</li><li>Some lifting/moving equipment is required.</li><li>Occasional weekend work or out of hours work</li></ul></div><p><br>
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.</p></div>

IT Service Associate

Explore 956+ It specialist in Riyadh this May. Find roles across top companies and apply now to boost your career.

956 it specialist jobs In Riyadh

IT Specialist

IT Specialist

IT Specialist – Zoho Platform

IT Project Specialist

Regional IT Support Specialist (2023539)

IT Support Specialist (2nd Line /3rd Line Support)

IT Service Associate