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it operations lead (fintech)

lead operations data performance analyst

Hamad International Airport

<div>
 
 
 
 About the role:
 
 
 
 
 Responsible for the performance analysis (proactive and reactive), validation and reporting of AOCC operational data in order to support decision making for procedural and conceptual improvements. The job also enhances the monitoring of the AOCC personnel performance on OPS data handling and hard resources allocation actions, with the scope to achieve a deeper insight on the improvement capabilities. Furthermore, the job plays a key role on the transformation of the AOCC reporting scheme.
 
 
 
 
 Key responsibilities
 
 
 
 <ul>
 <li>
 Provide technical expertise to the information system team in major application deployment by assisting in designing process to arrive at high performance and optimal operational solutions.
 </li>
 <li>
 Develop consolidate operational dashboards, analyze and report of hard resources allocation related data and trends to the management team based on AOCC actions (real time vs planning, historic, etc.)
 </li>
 <li>
 Reduce manual operational jobs by ensuring automation of as many operational procedures for monitoring and supporting the day of operation responsibilities of AOCC.
 </li>
 <li>
 Develop supporting material and perform training to raise the data driven approach to decision making.
 </li>
 <li>
 Produce reports and analysis on internal performance of the AOCC department and AOCC personnel against the set KPls and other performance metrics. Ensure that this information is timely, accurate and highlights areas of opportunity or risk.
 </li>
 <li>
 To proactively research of operational issues to determine a source of data discrepancy or a trend and identify solutions for prevention of future discrepancy.
 </li>
 <li>
 Analyse information using various statistical methods, highlight patterns and trends within the data suggesting conclusions. Support Line Manager by designing and presenting conclusions gained from analysing data using statistical tools.
 </li>
 <li>
 Develop statistical / supporting data as advised by the management through presentations, business cases and management information reports.
 </li>
 <li>
 Attend Daily/ Weekly/ Monthly meetings with managers to understand the business requirements. Meet with business to discuss operational projects briefing providing current and targeted data that will help the business to set the KPl's outlined by the management.
 </li>
 <li>
 Collaborate with other data analytics and reporting teams to improve overall operational reporting capability and identify opportunities for improvements using alternative data sources.
 </li>
 <li>
 Design; develop automated reporting using the available corporate applications. Capture, analyze and present the data.
 </li>
 <li>
 Provide guidance to the AOCC duty team on how to use applicable data &amp; information management and reporting systems.
 </li>
 <li>
 Perform other department duties related to the position as directed by the Head of the Department.
 </li>
 </ul>
 
 
 
 About you:
 
 
 
 <ul>
 <li>
 Bachelor's Degree or Equivalent with Minimum 4 years of job-related experience.
 </li>
 <li>
 Experienced in Airport Operations.
 </li>
 <li>
 Experienced in the roles and concept of operations control Centres.
 </li>
 <li>
 Strong analytical and presentation skills
 </li>
 <li>
 Data Analysis.
 </li>
 <li>
 Data visualization
 </li>
 <li>
 Excellent knowledge of the Microsoft office suite.
 </li>
 <li>
 Excellent knowledge of Microsoft Power Bl.
 </li>
 <li>
 Knowledge on Airport Operations Systems (AOS).
 </li>
 <li>
 Knowledge on Airport Operational Database (AODB).
 </li>
 <li>
 Database Performance Tuning.
 </li>
 <li>
 Database Management.
 </li>
 <li>
 Software Development Fundamentals.
 </li>
 <li>
 Data Maintenance.
 </li>
 <li>
 Database Security.
 </li>
 <li>
 Process Improvement.
 </li>
 <li>
 System Administration.
 </li>
 </ul>
 
 
</div>

Lead Operations Data & Performance Analyst

North Oil Company Qatar

<div>
 Job description:
 
 
 
 
 &nbsp;
 
 
 SITUATION IN ORGANIZATION
 
 
 
 &nbsp;
 
 
 N+1: VP, Digital Business Solutions
 
 
 N+2: Head, Data Management
 
 
 N+3: Lead, Data Governance
 
 
 &nbsp;
 
 
 
 ACCOUNTABILITIES
 
 
 
 &nbsp;
 
 
 
 Purpose of the Role:
 
 
 
 The Data Governance Analyst plays a crucial role in supporting the implementation and maintenance of robust data governance practices across NOC&rsquo;s business entities and functions. By collaborating closely with business and technical stakeholders, the analyst facilitates adherence to enterprise data governance policies, standards, and frameworks. Contribute to the development and implementation of data catalogs, data quality rules, and data lineages by leveraging leading data governance tools, based on business requirements. This support empowers users to utilize discoverable, organized and trusted data for operations, projects and digital use cases.
 
 
 &nbsp;
 
 
 
 Key Accountabilities:
 
 
 
 
 &nbsp;
 
 
 <ul>
 <li>
 Support in the development and compliance of policies, frameworks, processes, and standards to enhance Data Governance in each Business Entity.
 </li>
 <li>
 Collaborate with business and technical stakeholders to facilitate data discovery, inputs gathering, and&nbsp;defining data requirements, ensuring compliance with data governance policies, processes and standards.
 </li>
 <li>
 Work with Data Governance Tools such as Informatica and Microsoft Purview to implement data&nbsp;governance activities in support of business operations, projects and use cases.
 </li>
 <li>
 Proactively drive personal learning and continuous improvement in data governance topics and technologies.
 </li>
 </ul>
 
 &nbsp;
 
 
 
 JOB DIMENSIONS
 
 
 
 &nbsp;
 
 <ul>
 <li>
 Data governance on around 120 data domains and 600 data families spread across 17 departments.
 </li>
 <li>
 Data management framework and roadmap, as well as data governance policies, processes, standards,&nbsp;initiatives and tools.
 </li>
 <li>
 Data governance for critical/priority data sources, Key Data Elements (KDEs), digital use cases, data platforms and data-related projects and initiatives.
 </li>
 <li>
 Encompasses all types of data; including structured, Semi Structured and unstructured data, as well as&nbsp;master, transactional and reference data.
 </li>
 <li>
 Frequent engagement and close collaboration with DBS teams, data owners, stewards and business user, project/use case teams, and vendors.
 </li>
 </ul>
 
 &nbsp;
 
 
 &nbsp;
 
 
 
 ACTIVITIES
 
 
 
 &nbsp;
 
 <ol>
 <li>
 
 Support in the development and compliance of policies, frameworks, processes, and standards to enhance Data Governance in each Business Entity:
 
 </li>
 </ol>
 <ul>
 <li>
 Assist in updating and maintaining enterprise data governance policies, processes, standards, and guidelines.
 </li>
 <li>
 Help implement data governance frameworks aligned with upstream oil and gas industry standards across business entities (i.e. DAMA, PPDM).
 </li>
 <li>
 Support in executing data governance change management activities, including:
 </li>
 <li>
 Communicating and raising awareness on data governance practices across the company.
 </li>
 <li>
 Improving data governance adoption through the development of workshop and training materials.
 </li>
 </ul>
 
 2-
 
 Collaborate with business and technical stakeholders to facilitate data discovery, inputs gathering, and defining data requirements, ensuring compliance with data governance policies, processes and standards :
 
 
 <ul>
 <li>
 
 Collaborate and support the Data Governance Team, data owners, data stewards, business users, and digital/project teams to:
 
 </li>
 <li>
 Embed data governance practices into their operations, projects and digital use cases.
 </li>
 <li>
 Identify their data requirements and obtain all business/technical inputs for implementation, while ensuring alignment to enterprise data governance practices and standards.
 </li>
 <li>
 Define data quality rules and translate them to technical requirements for implementation.
 </li>
 <li>
 Develop data catalogs pertaining to their data families, data source, projects and use cases.
 </li>
 <li>
 Liaison between business stakeholders and technical application/data management teams to support them with:
 </li>
 <li>
 Understanding and interpreting their business and technical issues, needs and requirements.
 </li>
 <li>
 Mapping their data requirements to the appropriate data domains and data families and accordingly&nbsp;determine the data owners, data stewards and data classifications.
 </li>
 <li>
 Facilitating data access and usage approvals for projects/use cases based on their data requirements.
 </li>
 <li>
 Support data certification processes by ensuring the adequate validation of any migrated data against source-to-target mapping specifications during projects and use cases as per data governance standards
 </li>
 </ul>
 
 &nbsp;
 
 
 3-
 
 Work with Data Governance Tools such as Informatica (i.e. Axon, EDC, IDQ, CDG, CDQ) and Microsoft
 
 
 
 
 Purview to implement data governance activities in support of business operations, projects and use cases:
 
 
 <ul>
 <li>
 Build and maintain enterprise data catalogs, including data hierarchies, business glossaries, data roles (data owners and stewards) and other business and technical metadata across all key/priority data sources.
 </li>
 <li>
 Support in the creation of end-to-end data lineage representing how data flows and transforms between systems.
 </li>
 <li>
 Perform data profiling to identify data insights, statistics and patterns in data.
 </li>
 <li>
 Implement and configure business-defined low-complexity data quality rules to measure, assess and&nbsp;continuously monitor data quality across Key Data Elements (KDEs).
 </li>
 </ul>
 
 
 4-Proactively drive personal learning and continuous improvement in data governance topics and technologies:
 
 
 <ul>
 <li>
 Stay abreast on emerging technologies and trends in upstream oil and gas data governance and data management (e.g. OSDU, CDF, SAP Data Intelligence, AI, etc.).
 </li>
 <li>
 Actively engage in trainings to enhance knowledge and expertise in Data Governance Tools (e.g.Informatica and Microsoft Purview), and data management technologies. As well as participate in professional development programs and skill enhancement trainings to support business stakeholders.
 </li>
 </ul>
 
 &nbsp;
 
 
 &nbsp;
 
 
 
 CONTEXT AND ENVIRONMENT
 
 
 
 &nbsp;
 
 
 Al Shaheen Oil Field (ALS) produces 300,000 bopd from several complex reservoirs through more than 400
 
 
 wells and 38 platforms.
 
 
 &nbsp;
 
 
 &nbsp;
 
 
 &nbsp;
 
 
 
 QUALIFICATIONS &amp; EXPERIENCE REQUIRED
 
 
 
 &nbsp;
 
 <ul>
 <li>
 Bachelor&rsquo;s degree from an accredited university in computer science, data science, information systems, or an engineering/business related equivalent.
 </li>
 <li>
 6 years of experience in IT related roles, with 2+ years of experience in data governance or data management, preferably in upstream oil and gas operations.
 </li>
 <li>
 Strong understanding of upstream oil &amp; gas operations and data governance concepts (i.e. metadata management, data quality, etc.).
 </li>
 <li>
 Any experience working with data governance tools (Informatica, Microsoft Purview, Collibra) is a bonus.
 </li>
 <li>
 Experience working on data-related projects (e.g. data governance, data analysis, master data management, data architecture, data migration, etc.).
 </li>
 <li>
 Solid understanding on data modelling, applications architecture and information security principles.
 </li>
 <li>
 Intermediate proficiency in database management systems (e.g. SQL Server, Oracle, SAP ECC, SAP HANA).
 </li>
 <li>
 Familiarity with data integration tools, ETL processes, and data warehousing solutions.
 </li>
 <li>
 Experience in project management and stakeholder management.
 </li>
 <li>
 Fluent in English both spoken and written.
 </li>
 </ul>
 
 &nbsp;
 
</div>

Data Governance Analyst

Key Responsibilities<ul><li>Design and develop Power BI reports and dashboards.</li><li>Perform data modeling and DAX calculations.</li><li>Integrate data from Excel, SharePoint, and Azure.</li><li>Optimize performance and automate reporting.</li><li>Collaborate with stakeholders to deliver insights</li><li>Use Excel, PivotTables, and Power Pivot for data handling and analysis</li></ul>Skills &amp; Experience<ul><li>5+ years in Power BI development and data analysis.</li><li>Strong skills in DAX, Power Query, and data modeling.</li><li>Experience integrating data from Excel, SharePoint, and Azure.</li><li>Strong problem-solving and collaboration skills.</li><li>Microsoft Certified: Data Analyst Associate (preferred).</li></ul>Job Type: Full-timePay: QAR5,000.00 - QAR6,000.00 per month

Back Office Specialist/Power BI Developer

RED TIC

<div>
 <ul>
 <li>
 Freelance
 </li>
 <li>
 Doha
 </li>
 <li>
 Publi&eacute; il y a 2 ans
 
 
 </li>
 </ul>
 RED TIC is recruiting for one of its clients an IT Operations Analyst profile for the following assignments:
 
 
 
 Mission
 
 
 
 As an IT Operations Analyst, you will be responsible for monitoring and maintaining the operational health of our IT systems. You will analyze system performance, troubleshoot issues, and ensure smooth day-to-day operations. Your role will be crucial in identifying opportunities for improvement and implementing solutions to enhance our IT infrastructure.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Monitor and analyze system performance, identifying trends and potential issues.
 </li>
 <li>
 Perform troubleshooting and root cause analysis for system incidents and outages.
 </li>
 <li>
 Implement and maintain monitoring tools and systems to ensure proactive issue detection.
 </li>
 <li>
 Collaborate with IT teams to resolve technical issues and optimize system performance.
 </li>
 <li>
 Document processes, procedures, and incident resolutions.
 </li>
 <li>
 Participate in the planning and implementation of IT projects and system upgrades.
 </li>
 <li>
 Provide technical support and guidance to end-users and stakeholders.
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Degree in Computer Science, Information Technology, or related field.
 </li>
 <li>
 Proven experience (at least 3 years) as an IT Operations Analyst or similar role.
 </li>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 <li>
 Experience with monitoring tools (e.g., Nagios, SolarWinds, Splunk).
 </li>
 <li>
 Knowledge of ITIL framework and best practices.
 </li>
 <li>
 Ability to work effectively in a team environment and independently.
 </li>
 <li>
 Excellent communication skills in English and French.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Competitive salary and comprehensive benefits package.
 </li>
 <li>
 Opportunities for professional development and career growth.
 </li>
 <li>
 Dynamic and collaborative work environment.
 </li>
 <li>
 Exposure to cutting-edge technologies and projects.
 </li>
 <li>
 Flexible working hours and potential for remote work.
 
 
 </li>
 </ul>
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</div>

IT OPERATIONS ANALYST

Raffles Hotels & Resorts

<div>
 
 Company Description
 
 
 
 Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
 
 
 Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.
 
 
 
 Job Description
 
 
 
 The Revenue Analyst supports the hotel&rsquo;s commercial strategy by collecting, analyzing, and interpreting data to optimize pricing, inventory, and distribution. This role assists the Revenue Manager in developing tactical and strategic decisions that maximize revenue across all business segments for Raffles &amp; Doha.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Assist the Revenue Manager in preparing daily, weekly, and monthly revenue reports and performance reviews.
 </li>
 <li>
 Participate in the development and execution of pricing and yield strategies.
 </li>
 <li>
 Contribute to the analysis of market trends, booking patterns, competitor performance, and demand drivers.
 </li>
 <li>
 Maintain and update forecasting models for rooms, F&amp;B, and other revenue streams as requested.
 </li>
 <li>
 Ensure data accuracy across RMS, PMS, GDS, and channel management platforms.
 </li>
 <li>
 Monitor pickup, pace, and segmentation performance, highlighting risks or opportunities to the Revenue Manager.
 </li>
 <li>
 Generate dashboards and insight-driven summaries for senior leadership.
 </li>
 <li>
 Inventory, Pricing &amp; Distribution
 </li>
 <li>
 Manage daily rate loading, restrictions, and inventory controls across all distribution channels, following direction from the Revenue Manager.
 </li>
 <li>
 Conduct rate parity checks to ensure consistency across OTAs and brand channels.
 </li>
 <li>
 Assist in optimizing channel mix and reducing distribution costs.
 </li>
 <li>
 Support the Revenue Manager in the maintenance of all revenue-related systems, including RMS, channel manager, and forecasting tools.
 </li>
 <li>
 Assist with system configuration updates, testing, and troubleshooting.
 </li>
 <li>
 Document processes and maintain standard operating procedures for the department.
 </li>
 <li>
 Work closely with Sales, Marketing, Reservations, and Front Office to ensure alignment with the revenue strategy.
 </li>
 <li>
 Attend commercial meetings and present insights on performance, trends, and forecast updates.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Hospitality, Finance, Economics, or a related field
 </li>
 <li>
 Previous experience in revenue management, reservations, data analysis, or hospitality operations preferred
 </li>
 <li>
 Strong analytical skills, with proficiency in Excel and revenue management systems
 </li>
 <li>
 Excellent communication and stakeholder management skills
 </li>
 <li>
 High attention to detail, with the ability to multitask in a fast-paced environment
 </li>
 </ul>
</div>

Revenue Analyst

Confidential

<div>
 
 A Stock Control Analyst manages inventory, ensuring optimal stock to meet demand while minimizing costs through data analysis, forecasting, and process improvement, focusing on accuracy, tracking, supplier liaison, and reporting to support supply chain efficiency. Key duties involve monitoring stock movements, resolving discrepancies, managing purchase orders, and running stock takes.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 
 Inventory Management:
 
 Monitor stock levels, manage daily operations, ensure accuracy in receiving/dispatch, and oversee storage/distribution.
 </li>
 <li>
 
 System Process and Improvement:
 
 Maintain inventory databases, implement controls, test systems, and develop strategies to reduce losses.
 </li>
 <li>
 
 Collaboration:
 
 Liaise with End-Users to align stock with business goals.
 </li>
 <li>
 
 Report &amp;Auditing:
 
 Prepare reports for management, conduct cycle counts, participate in physical audits, and reconcile discrepancies.
 </li>
 </ul>
 
 
 
 
 
 Essential Skills &amp; Qualifications:
 
 
 <ul>
 <li>
 
 Education:
 
 Bachelor's in Supply Chain, Logistics, Business, or related field.
 </li>
 <li>
 
 Experience:
 
 Previous inventory control/supply chain roles.
 </li>
 <li>
 
 Technical Skills:
 
 Proficiency in Inventory Software (SAP, etc.), Excel, data analysis tools.
 </li>
 <li>
 
 Soft Skills:
 
 Strong analytical, problem-solving, communication, organizational skills, and attention to detail.
 </li>
 </ul>
</div>

Stock Control Analyst

Egis Group

<div>Company Description 
Egis is a leading global architectural, consulting, construction engineering, operations and mobility services firm. We create and operate intelligent infrastructure and buildings that both respond to the climate emergency and contribute to balanced, sustainable and resilient development. Our 20,500 employees operate across over 100 countries, deploying their expertise to develop and deliver cutting-edge innovations and solutions for clients. Through the wide range of our activities, we are central to the collective organisation of society and the living environment of citizens all over the world.&quot;
With 3,500 employees across 8 countries in the Middle East, Egis has delivered over 700 complex development projects, stimulating economic growth and enhancing quality of life. Ranked among the top ten firms in the Middle East by Engineering News Record (ENR), Egis is committed to sustainable development. The Group&rsquo;s operations in the Middle East are built on strategic acquisitions and a deep understanding of local market conditions. Egis&rsquo; long history of providing comprehensive engineering, consulting, and project management services makes it a trusted partner for regional governments, investors, and developers. 
Job Description 
We are seeking a skilled and experienced Senior Traffic and Modelling Engineer to join our team in Doha, Qatar. In this critical role, you will be responsible for the monitoring and identifying actions for improving on the traffic operations performance of the Roads Management Centre (RMC) and Tunnels Control Centres and for the analysis and preparation of operational improvement strategies.
You will deliver the monthly traffic operations related performance reporting of the RMC and Tunnels Operations and the traffic modelling and ad-hoc reporting required to support the traffic management of major incidents and special events.
Key responsibilities include: 
<ul><li>
Close management of the subcontractors that are providing the SCATS and traffic engineering support for RMC and Tunnels to ensure on-road performance is optimized and aligned with the performance measures being implemented for corridor performance and incident management</li><li>
Produce the monthly traffic operations related performance reports for RMC and Tunnels operations ensuring the deadlines and quality standards are met</li><li>
Prepare ad-hoc major incident and special event reporting and lead the lessons learned and best practice assessments for such reports</li><li>
Lead the data and process analysis activities to develop and deliver a traffic engineering improvements plan that details SCATS traffic signal management improvements and incident and event management improvements</li><li>
Pro-active review of corridor performance, performing micro- and macro-simulation modelling where required and tracking and refining the resulting changes</li><li>
Coordinate the update of SCATS controller personality change requests and perform the necessary quality review</li><li>
Deliver the analysis and response to any customer complaints relating to Traffic Signal timing and performance, ensuring responses and actions are performed within the Service Level Agreement (SLA) timings. Lead the root cause analysis of traffic signal and corridor performance related complaints</li><li>
Support special event coordination with key stakeholders such as Ministry of Interior, Supreme Committee for Delivery and Legacy and the Ministry of Transport</li><li>
Deliver the traffic response plan preparation for special events and the necessary configuration of the traffic management systems to support the response plans.</li><li>
Analyze the configuration and effectiveness of existing traffic management response plans and develop and deliver a program of improvements, delivering traffic simulation modelling, data analysis and traffic engineering activities accordingly</li></ul> 

Qualifications 
Required :<ul><li>
Bachelor's degree in Transportation Planning, Computer Science or similar</li><li>
Minimum of 10 years&rsquo; experience in the Transportation Planning and Management space with a proven track record in delivering traffic modelling and traffic engineering analysis studies and reports, ideally in the Middle East region</li><li>
Expertise with Traffic Modelling systems and Data Analysis tools.</li><li>
Experience in leading traffic optimization studies and major event traffic management planning</li><li>
Experience with delivering management level reporting and meeting contractual deadlines</li><li>
Proven ability to manage cross-functional teams (internal and subcontractors) and communicate traffic planning and management concepts to non-technical stakeholders.</li><li>
Expertise with Business Intelligence tools and scripts to perform detailed data analysis.</li><li>
Exceptional problem-solving skills with an analytical mindset.</li><li>
Excellent communication skills, with the ability to articulate technical concepts to diverse audiences.</li><li>
Strong leadership abilities, with a focus on building and nurturing high-performing teams.</li></ul>
Preferred:<ul><li>
Experience with leading root cause traffic analysis studies and implementing results</li><li>
A proactive and adaptable approach to managing change in a fast-paced environment.</li><li>
Commitment to fostering an inclusive and diverse workplace culture.</li></ul> 
Additional Information</div>

RMC Operation Performance Lead

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