customer service manager

lead service technician

Unlimited Service Group

<p></p><div><div><div><b>***HIRING IMMEDIATELY!!!****</b></div><div><b>
***Sign On Bonus Available for Qualified Service Technicians***</b><b>
</b><br>
<br>
<b>Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast comprised of over 600 employees located across 31 geographically dispersed locations.</b></div><div><b>
Visit &quot;Whaley Careers&quot; to find your place to grow.</b><br>
<b>www.whaleyfoodservice.com/careers</b></div><div></div><div><b>
Pay Rate: $28.00 -35.00/hour*</b></div><div>
</div><div><b>
At Whaley we know people are vital to our success. We offer a competitive salary, on-call pay, and generous benefits including</b></div><ul><li><b>
Sign-On Bonuses for Experienced Technicians</b></li><li>
Company Vehicle | Mobile Device | Uniforms</li><li>
Meters &amp; Test Equipment</li><li>
Industry Certification</li><li>
401k &amp; Profit Sharing</li><li>
Paid Holidays &amp; Vacation</li><li>
Medical &amp; Dental Benefits</li><li>
Short-Term Disability | Long-Term Disability Insurance (company paid)</li><li>
Life Insurance (company paid)<div><b><i>Enjoy the benefits of our Town Shares Program &ndash; share in our company&rsquo;s success!</i></b></div></li></ul><div><b>
To learn more about current opportunities, visit Whaley Careers: </b><b>www.whaleyfoodservice.com/careers</b></div><div><b>
</b></div><div><b>
Summary:</b><br>
<br>
<b>The Service Technician II provides maintenance, service, and repair for commercial cooking equipment and commercial refrigeration i.e. grills, fryers, ovens, ice machines, reach-in and walk-in coolers, freezers, etc.</b><br>
<br>
<b>Details:</b></div><ul><li>
Diagnoses, troubleshoots, and repairs commercial cooking kitchen equipment, refrigeration.</li><li>
Communicates status updates for part order(s) and repairs with branch support and customer.
</li><li>Completes service calls accurately and timely.</li><li>
Audits truck stock to ensure required parts are stocked.</li><li>
Ensures service vehicle, tools, and uniforms are consistent with Whaley standards of safety.</li><li>
Meets on-call requirements.</li></ul><div><b>
Required Education | Experience</b></div><ul><li>
Three years of experience in commercial kitchen repair and or refrigeration.</li><li>
Must be 18 years of age.</li><li>
Completion of a satisfactory background check and drug screen is required.</li><li>
Valid Driver's license and driving record that aligns with our safety standard.</li></ul><div><b>
Skills and Abilities</b></div><ul><li>
Ability to work independently</li><li>
Ability to accurately diagnose and troubleshoot: an automotive, electrical, installation, and mechanical background is a plus.</li><li>
Journeyman License and or CFESA certification not required but would be a plus.
</li><li>Strong attention to detail.</li><li>
Excellent communication and soft skills.</li><li>
Good driving record</li></ul><div><br>
<b><i>
Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</i></b></div></div></div>

Lead Service Technician

BRADFORD HEALTH SERVICES

<div><p>Bradford at Warrior is part of Bradford Health Services, a leader in substance abuse treatment and programs for over 40 years. Our programs meet each individual where they are, providing compassionate, evidence-based care that addresses substance use disorders and prepares patients for long-term success. Whether through counseling, peer support, medication-assisted treatment (MAT), residential, PHP, IOP, or extended care programs, we offer a holistic approach to healing that encompasses the mind, body, and spirit.</p><p>
We are seeking a <b>Behavioral Health Technician </b>to add to our dynamic team who can provide direct support to our clients. This position focuses on, conducting clinical assessments, and ensuring the safety and well-being of patients in various care settings. BHTs actively participate in crisis intervention and management, helping to de-escalate situations and provide immediate support to patients experiencing emotional distress. Additionally, the role involves maintaining accurate clinical documentation and assisting with discharge planning to ensure continuity of care. Ultimately, the Behavioral Health Technician contributes to improving patient outcomes by fostering a therapeutic environment and supporting the multidisciplinary team in delivering comprehensive behavioral health services.</p><p></p><p><b><br>
Responsibilities</b></p><ul><li>
Provide direct patient care and support to individuals with mental health disorders, including those with Substance Abuse Disorders (SUD)</li><li>
Conduct clinical assessments and assist in monitoring patient progress according to established treatment plans</li><li>
Implement crisis intervention techniques to manage and de-escalate behavioral emergencies effectively and safely</li><li>
Maintain thorough and accurate clinical documentation, including progress notes, incident reports, and discharge plans</li><li>
Collaborate with healthcare professionals to develop and update individualized care plans and discharge strategies</li><li>
Assist patients with daily living activities and promote therapeutic engagement within the treatment environment</li><li>
Participate in team meetings and communicate patient status and concerns to clinical supervisors</li></ul><p></p><p><b><br>
Minimum Qualifications</b></p><ul><li>
High school diploma or equivalent required; Associate degree in a related field preferred</li><li>
Certification or training in behavioral health, mental health, or related area is required</li><li>
Experience working with individuals with mental health disorders, including crisis intervention and patient care</li><li>
Ability to maintain clinical documentation accurately and comply with healthcare regulations</li><li>
Strong communication and interpersonal skills to effectively interact with patients and multidisciplinary teams</li><li><b>
Valid driver's license and good driving record required</b></li><li><b>
If recovering, two (2) years of continuous verifiable sobriety</b></li></ul><p></p><p><b><br>
Preferred Qualifications</b></p><ul><li>
Bachelor&rsquo;s degree in psychology, social work, nursing, or a related behavioral health field</li><li>
Previous experience in a healthcare or residential treatment setting</li><li>
Training or certification in CPR, First Aid, or Nonviolent Crisis Intervention (NCI)</li><li>
Familiarity with Substance Abuse Disorders (SUD) populations and specialized care approaches</li><li>
Knowledge of discharge planning processes and community resource coordination</li></ul><p></p><p><br>
We&rsquo;re officially a <b>Great Place To Work&reg;</b>! We&rsquo;ve always believed that supporting our team is just as important as supporting our patients. Now, we&rsquo;re proud to share that we&rsquo;ve earned Great Place To Work&reg; Certification - based entirely on feedback from our own employees. This certification reflects the culture we&rsquo;ve worked hard to build - one rooted in trust, inclusion, and purpose-driven leadership.</p><p>
Read more here: https://ow.ly/YQ1C50WuRH1</p><p>
At Bradford Health Services, we are committed to providing exceptional care to our patients while fostering a supportive and rewarding workplace for our employees. We believe that taking care of our team allows them to take better care of others, which is why we offer a comprehensive benefits package designed to support their well-being.</p><p></p><ul><li><b><br>
Medical Coverage</b> &ndash; Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits.</li><li><b>
Expanded Coverage</b> &ndash; Options for domestic partners and a wider network of in-network providers.</li><li><b>
Mental Health Support</b> &ndash; Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.</li><li><b>
Voluntary Coverages</b> &ndash; Pet insurance, home and auto insurance, family legal services, and more.</li><li><b>
Student Loan Repayment</b> &ndash; Available for nurses and therapists.</li><li><b>
Retirement Benefits</b> &ndash; 401(k) plan through Voya to help employees plan for the future.</li><li><b>
Generous PTO</b> &ndash; A robust paid time off policy to support work-life balance.</li><li><b>
Voluntary Benefits for Part-Time Employees</b> &ndash; Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.</li></ul></div>

Behavioral Health Technician

Bomb Party

<div><p><b>POSITION SUMMARY</b>:</p><br>
<p></p>
<p>
The Customer Service Manager is responsible for leading and optimizing the customer support function to deliver a high-quality service experience for customers and Sales Representatives. This role provides strategic direction and operational oversight for the Customer Service team, ensuring timely and accurate responses across email, chat, and phone channels.</p><br>
<p></p>
<p>
The manager will coach and develop customer service representatives, monitor performance metrics, implement process improvements, and collaborate with cross-functional teams to resolve complex customer issues. The position is instrumental in maintaining service excellence, enhancing customer satisfaction, and supporting the growth of the direct sales field.</p><br>
<p></p>
<p><b>
ESSENTIAL JOB FUNCTIONS</b><b>:</b></p><br>
<p></p>
<p>
Team Leadership &amp; Development</p>
<ul>
<li>Lead, coach, and develop a team of Customer Support Specialists and Team Leads</li>
</ul><ul><li>Foster a positive, accountable, and solutions-oriented team culture</li>
</ul><ul><li>Conduct regular performance reviews, coaching sessions, and professional development planning</li>
</ul><ul><li>Support hiring, onboarding, and training of new team members</li></ul><br>
<p></p>
<p>
Customer Support Operations</p>
<ul>
<li>Oversee daily customer support operations through email, ticketing systems, and other communication channels</li>
</ul><ul><li>Ensure team performance meets or exceeds established KPIs such as CSAT, response time, and resolution time</li>
</ul><ul><li>Manage ticket volume and staffing schedules to maintain service levels</li>
</ul><ul><li>Identify trends in customer and rep inquiries and proactively address root causes</li></ul><br>
<p></p>
<p>
Process Improvement &amp; Systems</p>
<ul>
<li>Continuously evaluate and improve customer service processes and workflows</li>
</ul><ul><li>Partner with internal teams, including Warehouse, Compliance, Tech, and Leadership to resolve systemic issues</li>
</ul><ul><li>Assist with the implementation and optimization of customer support tools and automation</li>
</ul><ul><li>Maintain accurate documentation and internal knowledge base resources</li></ul><br>
<p></p>
<p>
Escalations &amp; Issue Resolution</p>
<ul>
<li>Handle complex or escalated customer and rep issues with professionalism and urgency</li>
</ul><ul><li>Act as a decision maker for sensitive service situations requiring leadership intervention</li>
</ul><ul><li>Ensure fair, consistent resolution aligned with Bomb Party policies and brand values</li></ul><br>
<p></p>
<p>
Reporting &amp; Metrics</p>
<ul>
<li>Track and report key support metrics, including ticket volume, resolution times, CSAT scores, and trends</li>
</ul><ul><li>Provide insights and recommendations to leadership for improving customer experience</li>
</ul><ul><li>Assist in forecasting staffing needs based on growth and seasonal demand</li></ul><br>
<p></p>
<p>
Cross-Functional Collaboration</p>
<ul>
<li>Serve as the primary liaison between Customer Support and other departments</li>
</ul><ul><li>Communicate operational updates and customer insights to leadership</li>
</ul><ul><li>Support company initiatives that impact customer experience</li></ul><br>
<p></p>
<p><b>
MINIMUM QUALIFICATIONS, EDUCATION, EXPERIENCE, LICENSES, ETC</b><b>:</b></p><br>
<p></p>
<ul>
<li>3&ndash;5 years of experience in customer service leadership or call center management</li>
</ul><ul><li>High school diploma or GED required.</li>
</ul><ul><li>Associate or bachelor&rsquo;s degree in business administration, Communications, Management, or related field preferred.</li>
</ul><ul><li>An equivalent combination of education and relevant customer service leadership experience may be considered.</li>
</ul><ul><li>Experience with customer service platforms (Zendesk or similar ticketing systems preferred)</li>
</ul><ul><li>Experience supporting independent sales representatives or large customer communities preferred</li>
</ul><ul><li>Experience managing support teams in high-volume environments</li>
</ul><ul><li>Experience scaling support operations in a fast-growing company</li></ul><br>
<p></p>
<p><b>
REQUIRED SKILLS AND ABILITIES:</b></p><br>
<p></p>
<ul>
<li>Strong organizational and problem-solving skills</li>
</ul><ul><li>Excellent written and verbal communication abilities</li>
</ul><ul><li>Ability to analyze service metrics and drive operational improvements</li>
</ul><ul><li>Strong leadership, coaching, and team development skills</li></ul><br>
<p></p>
<p>
Bomb Party is an equal opportunity employer. We do not discriminate based on race, gender, age, religion, sexual orientation, disability, or any other protected characteristic. All qualified candidates will receive fair consideration for employment. Candidates in need of an accommodation to facilitate the application process may send their request to hr@bombparty.com</p></div><p></p>

Customer Service Manager

Ascent Hospitality

<div>
 <strong>
  Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we are not about numbers&hellip;we are about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. So we&rsquo;re constantly looking for individuals who work well together for a unified purpose. For our leadership, we&rsquo;re looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change. If this is what you&rsquo;re all about, consider joining our Team.
  <br/>
  <br/>
  Ascent Hospitality is looking for a uniquely qualified hospitality leader to join our team as Executive Housekeeper!
  <br/>
  <br/>
  The Executive Housekeeper is responsible for directing and administering all Housekeeping operations to ensure the overall cleanliness and product quality of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. This position includes the Laundry Department as well as working closely with the maintenance team.
  <br/>
  <br/>
 </strong>
 <strong>
  BENEFITS:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive Salary!
  </li>
  <li>
   Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options!
  </li>
  <li>
   401k with employer MATCH!
  </li>
  <li>
   Paid PTO!
  </li>
  <li>
   Uniforms Provided for most positions!
  </li>
  <li>
   Team Member Hotel Discount Program!
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  ESSENTIAL FUNCTIONS:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ensure and maintain cleanliness, service and product quality standards are met for guest rooms, public space, offices, banquet/meeting/conference rooms in accordance with local and company health, sanitation and safety standards
  </li>
  <li>
   Lead, direct and administer all Housekeeping operations to include, but not limited to, systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
  </li>
  <li>
   Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, coaching and counseling, evaluating performance and delivering recognition and rewards.
  </li>
  <li>
   Recruit, interview and train team members
  </li>
  <li>
   Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations
  </li>
  <li>
   Creates and post weekly schedule for Housekeeping and Laundry Team Members
  </li>
  <li>
   Physically checks rooms made ready by Room Attendants to confirm ready for guest check-in and update in the computer.
  </li>
  <li>
   Clean/prepare rooms in situations where occupancy increases or team member call outs (as needed)
  </li>
  <li>
   Works closely with the Front Office team to ensure guest room satisfaction
  </li>
  <li>
   Oversees Laundry operations
  </li>
  <li>
   Works with maintenance team to maintain operational upkeep of Laundry Equipment
  </li>
  <li>
   Ensures Housekeeping and Laundry supply inventory are ordered and properly stored
  </li>
  <li>
   Properly reports and logs and complete required documents for all Lost and Found items.
  </li>
  <li>
   Makes sure that all storage areas all locked &amp; that all housekeepers&rsquo; sheets &amp; executive housekeeper sheet are turned in to the front desk before leaving.
  </li>
  <li>
   Maintains cleanliness and upkeep of Public areas of hotel.
  </li>
  <li>
   Ensures excellence in hotel and guest room cleanliness
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Must have prior experience in Supervisor or Manager role.
  </li>
  <li>
   Previous experience in a hotel preferred.
  </li>
  <li>
   Must have excellent communication and organizational skills.
  </li>
  <li>
   Must have basic mathematical skills.
  </li>
  <li>
   Must be able to apply basic principles and techniques of supervision.
  </li>
  <li>
   Ability to plan and organize the activities of others.
  </li>
  <li>
   Ability to get ideas accepted and to guide a group or individual to accomplish a task.
  </li>
  <li>
   Ability to modify leadership style and management approach to reach goal.
  </li>
  <li>
   Ability to express ideas clearly both in written and oral communications.
  </li>
  <li>
   Ability to effectively handle conflict in a team environment
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  PHYSICAL DEMANDS:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   While performing the duties of this job, the employee will be required to stand and walk for long periods of time; use arms, hands and legs repetitively; handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee may be required to climb or balance, talk and hear and will be required at times push a cart weighing up to 60 pounds.
  </li>
  <li>
   May be required to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
  </li>
  <li>
   Must be capable of effectively using close vision, distance vision, and color vision.
  </li>
  <li>
   Work environment is often high stress and mentally demanding.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  QUALIFICATION STANDARDS:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Must be dependable and productive
  </li>
  <li>
   High school education or equivalent is required. Some college preferred.
  </li>
  <li>
   Minimum six (6) months related experience or training preferred.
  </li>
  <li>
   Must be able to effectively lead a team of 15 or more employees.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  EEO Employer
 </strong>
</div>


Executive Housekeeper

Drury Hotels

<div></div><div><div>Property Location:</div>
1124 Eastern Blvd. - Montgomery, Alabama 36117-1942<div></div><div>
You belong at Drury Hotels.</div><div></div><div>
Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.</div><div>
WHAT YOU CAN EXPECT FROM US</div><div><br>
So. Much. More.</div><div><br>
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.</div><ul><li><i>
Incentives - </i>Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results</li><li><i>
Work-life-balance</i> &ndash; Flexible scheduling, paid time off, hotel discounts and free room nights</li><li><i>
Career growth - </i>Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year</li><li><i>
Health and well-being - </i>Medical, dental, vision, prescription, life, disability and Team Member Assistance Program</li><li><i>
Retirement - </i>Company-matched 401(k)</li><li><i>
Award-winning</i> - Ranked among Newsweek's America's Greatest Workplaces 2025</li></ul><div><div>
What you will do:</div><div>
Make our complimentary 5:30 p.m. Kickback &ldquo;happy hour&rdquo; &hellip; well, happy for our guests.</div><div></div><div>
Ensure exceptional, positive experiences for our diverse team members and guests.</div><ul><li><div>
Oversee the 5:30 Kickback for guests through food preparation and with clean-up.</div></li><li><div>
See to it that the kitchen and lobby area are clean and well organized.</div></li><li><div>
Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.</div></li><li><div>
Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.</div></li><li><div>
Answer guest&rsquo;s questions using your knowledge of the hotel, area, and events.</div></li><li><div>
Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.</div></li></ul><div></div><div>
What we expect of you:</div><div>
With your can-do spirit and unique personality, you will shine at Drury Hotels.</div><div></div><div>
We seek friendly, energetic communicators with these qualifications.</div><ul><li><div>
Knowledge of hotel accommodations, the community. and hotel services</div></li><li><div>
Ability to conduct accurate inventory of food items and calculate order levels</div></li><li><div>
Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere</div></li><li><div>
Ability to speak and receive direction (written and verbal direction) in English</div></li></ul></div><div></div><div>
Rise. Shine. Work Happy.</div><div></div><div>
Hiring Immediately!</div></div>

Food and Beverage Attendant

TPG Hotels & Resorts

<div><p><b>TPG Hotels and Resorts are hiring for a General Manager position at the Fairfield Inn in Montgomery</b></p><br>
<p><b>
</b></p><p><b>Become Part of the TPG Hotels, Resorts &amp; Marinas Team......</b></p>
<p>
TPG Hotels, Resorts &amp; Marinas is widely recognized as one of the nation's premier hotel management companies. We are a national operator of hospitality assets across the entire chain scale, from focused-service hotels and lifestyle/resort properties to upper upscale luxury hotels and nautically based hospitality assets. Whether an investment partner or straight third-party operator, we are always operating on behalf of capital partners, and our role as entrusted stewards is to deliver top performance for our guests, investors and to fulfill the brand promise. Joining the Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority.</p>
<p><b>
Job Overview:</b></p>
<p>
The General Manager is responsible for the overall management and operation of the hotel, ensuring a high level of guest satisfaction, financial success, and adherence to brand and company standards. This role requires effective leadership, strategic planning, and strong operational skills to achieve the hotel's goals and objectives.</p>
<p><b>
What You'll be Doing:</b></p>
<div>
<ul><li><b>Leadership and Management:</b></li></ul>
</div> <ul><li>Provide strong leadership to the hotel staff, fostering a positive and productive work environment.</li>
<li> Recruit, train, and manage department heads and staff, setting performance expectations and conducting regular performance reviews.</li>
<li> Develop and implement strategies to enhance employee engagement and promote teamwork.</li>
</ul><div><ul><li><b>Guest Experience:</b></li></ul>
</div> <ul><li>Ensure exceptional guest service by setting and maintaining high service standards throughout the hotel.</li>
<li> Respond promptly and effectively to guest feedback, resolving issues and ensuring guest satisfaction.</li>
<li> Monitor guest reviews and ratings, implementing improvements as needed.</li>
</ul><div><ul><li><b>Financial Management:</b></li></ul>
</div> <ul><li>Develop and manage the hotel's annual budget, monitoring financial performance and implementing cost-saving measures.</li>
<li> Maximize revenue through effective pricing strategies, sales initiatives, and upselling opportunities.</li>
<li> Review P&amp;L and other financial reports to make informed decisions and achieve profitability goals.</li>
</ul><div><ul><li><b>Sales and Marketing:</b></li></ul>
</div> <ul><li>Collaborate with the sales and marketing teams to develop and implement strategies to increase occupancy and revenue.</li>
<li> Identify new business opportunities, partnerships, and promotional activities to attract and retain guests.</li>
</ul><div><ul><li><b>Maintenance and Facilities:</b></li></ul>
</div> <ul><li>Partner with Engineering team to maintain the physical condition of the hotel, ensuring proper upkeep and adherence to safety standards.</li>
<li> Oversee maintenance, repairs, and renovations are being completed as scheduled and necessary.</li>
</ul><div><ul><li><b>Compliance and Regulations:</b></li></ul>
</div> <ul><li>Ensure the hotel complies with all local, state, and federal regulations, including health and safety standards, as well as company and brand standards.</li>
<li> Stay up-to-date with industry trends, changes in regulations, and best practices.</li>
</ul><div><ul><li><b>Reporting:</b></li></ul>
</div> <ul><li>Prepare regular reports for the hotel's owners or corporate management, detailing financial performance, operational updates, and strategic plans.</li>
</ul>
<p><b>Skills and Abilities:</b></p>
<ul>
<li> Bachelor's degree in Hospitality Management, Business Administration, or a related field</li>
<li> Several years of experience in hotel management or related roles, with progressively increasing responsibilities.</li>
<li> Verifiable history of leading a hotel to success in terms of financial performance (P&amp;L), guest satisfaction (branded hotel GSS or similar scores), and revenue performance (STAR)Track record of employment stability</li>
<li> Thorough understanding of budget creation and implementation</li>
<li> Professional references from within the hospitality industry</li>
<li> Organized, goal oriented, self-motivated, and energetic with a strong desire to achieve success</li>
<li> Ability to drive GOP, Flow thru and NOI per key.</li>
</ul>
<p><b>Working Conditions &amp; Physical Effort:</b></p>
<p>
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.</p>
<p><b>
Benefits:</b></p>
<p>
Benefits for Full Time employees may include:</p>
<ul>
<li>Health, Dental and Vision Insurances</li>
<li>Disability Insurances</li>
<li>Supplemental Life Insurances</li>
<li>Flexible Spending Accounts</li>
<li>401(k) Retirement Plan with Company Match</li>
<li>Paid Time Off, Vacation and Holidays</li>
<li>Employee Assistance Program</li>
<li>AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!</li>
</ul>
<p>*Benefits vary by location*</p>
<p>
Part-Time Benefits Also Available!</p>
<b>
EEO/VET/DISABLED</b></div>

General Manager

TriHealth Inc.

<div><div><div><b>At TriHealth, Respiratory Specialists, make a meaningful impact every day.</b></div><div>
We&rsquo;re committed to creating an exceptional place to work and receive care&mdash;one built on strong values, teamwork, and respect. Here, you&rsquo;ll be supported by a compassionate community, grow your clinical skills, and contribute to high‑quality patient care in a trusted health system.</div><div>
Join us and be part of a team that leads with purpose, supports your development, and stays true to the values that define who we are at our core.</div><div><b><br>
Location: Bethesda North Hospital-Respiratory, 10500 Montgomery Rd Cincinnati, OH 45242</b></div><div></div><div><b><br>
Schedule: Full Time Night, Weekends</b></div><div></div><div><b><br>
Incentives &amp; Benefits:</b></div><div></div><div><br>
***Sign on bonus $24,000 with a two-year work commitment (For external candidates)</div><div></div><div><br>
We offer competitive shift differentials, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement.</div><ul><li>PRN positions not eligible for TriHealth benefits</li></ul><div><br>
https://careers.trihealth.com/what-we-offer/benefits</div><div></div><p><br>
Job Overview:</p><div><br>
Provides respiratory care in all patient care settings during the weekend, also includes duties of those of an RRT, with specialized knowledge and skills in the areas of Critical Care, Airway management, Advanced Life Support and Mechanical Ventilation of all ages. Responsibilities include first-line adult or neonatal intubation, transport of newborns, and acts as a preceptor in the clinical training of residents, nurses, and students in the advanced practice of pulmonary medicine and therapeutic procedures.<br>
<br>
Job Requirements:<br>
<br>
Graduate of an approved technical, professional, or vocational program<br>
Basic Life Support for Healthcare Providers (BLS) and ACLS if providing adult intubations<br>
NRP if providing neonatal intubations<br>
NBRC registry<br>
RCP licensure in Ohio<br>
3-4 years experience in a related field<br>
<br>
Job Responsibilities:<br>
<br>
Performs all necessary documentation, updates work lists, and submits all charges by the end of the shift.<br>
Demonstrates skill and proficiency in the management of the Respiratory Evaluation Protocol Program<br>
Demonstrates proficiency as specialist in ventilator management and critical care for adults and neonates<br>
Demonstrates proficiency and competency in the management of adult and neonatal airways.<br>
Demonstrates proficiencies as specialist in recommending, initiating and performing specialized clinical procedures to help diagnose, treat and/or improve patient situations<br>
Shows respect to all customers. Is available &amp; demonstrates accountability to customers. Protects customer confidentiality &amp; privacy. Is committed to customer service as revealed in department service excellence scores. Anticipates customer needs and responds to them in a timely manner.<br>
<br>
Other Job-Related Information:<br>
<br>
In order to remain in this position, this individual must do at least one intubation per quarter and a total of six per year. This individual must also maintain a 90% success rate over a year period or repeat an OR<br>
<br>
Working Conditions:<br>
<br>
Climbing - Rarely<br>
Hearing: Conversation - Frequently<br>
Hearing: Other Sounds - Frequently<br>
Kneeling - Rarely<br>
Lifting 50+ Lbs - Rarely<br>
Lifting 11-50 Lbs - Occasionally<br>
Pulling - Occasionally<br>
Pushing - Occasionally<br>
Reaching - Occasionally<br>
Sitting - Occasionally<br>
Standing - Frequently<br>
Stooping - Occasionally<br>
Talking - Frequently<br>
Use of Hands - Frequently<br>
Color Vision - Frequently<br>
Visual Acuity: Far - Frequently<br>
Visual Acuity: Near - Consistently<br>
Walking - Frequently<br>
<br>
TriHealth SERVE Standards and ALWAYS Behaviors<br>
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:<br>
<br>
Serve: ALWAYS&hellip;<br>
<ul><li>Welcome everyone by making eye contact, greeting with a smile, and saying &quot;hello&quot;</li><li>Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist</li><li>Refrain from using cell phones for personal reasons in public spaces or patient care areas</li></ul>
Excel: ALWAYS&hellip;<br>
<ul><li>Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met</li><li>Offer patients and guests priority when waiting (lines, elevators)</li><li>Work on improving quality, safety, and service</li></ul>
Respect: ALWAYS&hellip;<br>
<ul><li>Respect cultural and spiritual differences and honor individual preferences.</li><li>Respect everyone&rsquo;s opinion and contribution, regardless of title/role.</li><li>Speak positively about my team members and other departments in front of patients and guests.</li></ul>
Value: ALWAYS&hellip;<br>
<ul><li>Value the time of others by striving to be on time, prepared and actively participating.</li><li>Pick up trash, ensuring the physical environment is clean and safe.</li><li>Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.</li></ul>
Engage: ALWAYS&hellip;<br>
<ul><li>Acknowledge wins and frequently thank team members and others for contributions.</li><li>Show courtesy and compassion with customers, team members and the community</li></ul></div></div></div>

Respiratory Therapist-Weekend

Explore 15+ Lead service technician in Montgomery this March. Find roles across top companies and apply now to boost your career.