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lead technical program manager organizational change management

JPMorganChase

<div><b>JOB DESCRIPTION</b><p><br>
Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
</p><p></p><p>As a Lead Technical Program Manager within the Global Technology - Infrastructure Platforms team, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.</p><p><b>
Job responsibilities</b></p><ul><li>
Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions</li><li>
Design, implement, and embed innovative change management strategies and frameworks that align with our vision, business priorities, and the needs of a diverse, global workforce</li><li>
Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum</li><li>
Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals</li><li>
Partner with senior leaders (leadership teams, CIO-2 leaders, Executive Directors, People Managers) to ignite their passion, build their change leadership capabilities, and empower them to drive transformation at scale</li><li>
Create dynamic spaces for leaders and teams to connect, collaborate, and learn. Run workshops, working groups, and interventions that drive engagement, innovation, and adoption</li><li>
Champion horizontal, customer-focused teams and product-centric operating models, facilitating the adoption of new principles, behaviors, and mindsets across the organization</li><li>
Assess readiness, implement maturity models, and deliver targeted interventions to elevate our organizational effectiveness</li><li>
Navigate ambiguity with confidence, and identify challenges and opportunities to deliver creative and actionable solutions that move us forward</li><li>
Lead the journey of change for 6,000+ employees&mdash;ensuring everyone is engaged, accountable, and energized to contribute to our transformation</li><li>
Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team</li></ul><p>
</p><p><b>Required qualifications, capabilities, and skills</b></p><ul><li>
5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization</li><li>
Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients</li><li>
Skilled in designing and leading workshops, working groups, and interventions that spark engagement and action.</li><li>
Deep experience leading large-scale change and transformation in complex, global organizations.</li><li>
Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services</li><li>
Ability to think big, connect the dots, and design innovative solutions that drive real impact</li><li>
Understand how to inspire and enable senior leaders to be visible, active champions of change</li><li>
Outstanding verbal and written communication skills; able to engage, influence, and inspire at all levels</li><li>
Commitment to diversity, opportunity, and inclusion and able to connect and collaborate across cultures and teams</li><li>
Strong project management skills, with a focus on delivering results in dynamic, fast-paced environments</li><li>
Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities</li></ul><p>
</p><p><b>Preferred qualifications, capabilities, and skills</b></p><ul><li><p>
Certification in Project Management (PMP), SAFe Program Consultant (SPC), Certified Change Management Professional (CCMP), etc.
</p></li></ul><p></p><b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p></div></div></div></div>

Lead Technical Program Manager - Organizational Change Management

<div><b>JOB DESCRIPTION</b><div><br>
Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations.</div><div>
</div><div>As a Principal Technical Program Manager in Corporate Technology, you will lead complex, multi-functional technology projects and programs that will impact experiences for multiple groups across the firm, including clients, employees, and stakeholders. Your advanced analytical reasoning and adaptability skills will enable you to break down business, technical, and operational objectives into manageable tasks, while navigating through ambiguity and driving change. With demonstrated technical fluency, you will effectively manage resources, budgets, and cross-functional teams to deliver innovative solutions that align with the firm's strategic goals. Your exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management. In this pivotal role, you will contribute to the development of new policies and processes, shaping the future of our technology landscape.</div><div>
</div><div>The Chief of Staff (COS) will serve as a strategic partner and trusted advisor to the CDAS leadership team in driving operational excellence, strategic initiatives, and organizational effectiveness. The Chief of Staff will play a key role in coordinating cross-functional activities, managing priorities, and ensuring alignment across the CDAS organization.</div><div>
</div><div><b>Job responsibilities</b></div><ul><li>
Develop and implement strategic technical program plans, aligning with organizational goals and cross-functional collaboration.</li><li>
Support the Head of CDAS in developing, communicating, and executing strategic plans and priorities. Track progress against key initiatives and ensure timely delivery of objectives.</li><li>
Oversee day-to-day operations, including resource allocation, project tracking, and process improvement. Identify and address operational bottlenecks to enhance team efficiency.</li><li>
Prepare briefing materials, presentations, and reports for senior leadership meetings. Facilitate decision-making by providing relevant data, insights, and recommendations.</li><li>
Act as a liaison between the Head of CDAS and internal/external stakeholders, ensuring clear communication and follow-up on action items.</li><li>
Lead or support key projects and programs, ensuring alignment with organizational goals. Monitor project milestones, risks, and dependencies.</li><li>
Ensure adherence to governance frameworks, compliance standards, and risk management practices within the technology organization.</li><li>
Drive initiatives to foster a positive, inclusive, and high-performing team culture. Organize team communications, events, and recognition programs.</li><li>
Support change management efforts related to technology transformation, process enhancements, and organizational restructuring.</li></ul><div><b>
Required qualifications, capabilities, and skills</b></div><ul><li>
7+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations.</li><li>
Proven experience in a Chief of Staff, program management, or technology leadership role.</li><li>
Strong understanding of compliance, risk, and regulatory requirements in a technology context.</li><li>
Excellent organizational, communication, and interpersonal skills.</li><li>
Ability to manage multiple priorities in a fast-paced environment.</li><li>
Demonstrated ability to influence and collaborate across all levels of the organization.</li><li>
Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives.</li><li>
Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments.</li><li>
Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives.</li><li>
Familiarity with data management practices, including data governance, data lineage, etc., and modern patterns such as lakehouse and data mesh.</li><li>
Champion the adoption of AI/ML tools and apply them to CoS and PM workflows driving measurable productivity gains and establishing governance for responsible use approved solutions.</li></ul>
<b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we&rsquo;re setting our businesses, clients, customers and employees up for success.</div>

Principal Technical Program Manager - Chief of Staff

<div><b>JOB DESCRIPTION</b><p><br>
Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
</p><p>As a Lead Technical Program Manager in Asset &amp; Wealth Management Technology Team, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.</p><p>
The Asset &amp; Wealth Management (AWM) Technology Strategy team partners with senior leaders to define and execute technology priorities, drive strategic initiatives, and support decision-making across the organization. Your problem-solving skills will help deliver projects that drive business goals and create value for clients, employees, and stakeholders. Applying a broad knowledge of technical principles, practices, and theories is essential to developing innovative solutions, along with leveraging analytical reasoning and adaptability skills to navigate through ambiguity and change. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making. By optimizing resources and managing risks, you will contribute to the successful delivery of high-impact projects that shape the future of the firm.</p><p><b>
Job responsibilities</b></p><ul><li>
Lead the development technology strategy and priorities, and execution and delivery across the technology and business teams</li><li>
Scope problems, identify major issues and actionable opportunities, design solutions, and qualify the implications and &ldquo;so whats&rdquo;</li><li>
Conduct research and analysis on technology trends and innovation opportunities and perform competitor/industry research leveraging both public and non-public source</li><li>
Work with team to develop work plans to test / evaluate strategies and insights which could span process improvement, organizational change, and functional strategy efforts</li><li>
Prepare and deliver executive-level presentations, reports, and communications</li><li>
Advise and influence senior leaders and executives on key business decisions and major change initiatives</li><li>
Develop deep trust-based advisor relationships with key stakeholders and ensure client is satisfied throughout engagement</li><li>
Work collaboratively with team members across lines of business and cross-functional teams; maintain composure and presence in difficult stakeholder meets</li><li>
Develop junior team members both formally and informally, including serving as a mentor</li><li>
Identify potential roadblocks / obstacles and escalate issues as needed</li></ul><p><b>
Required qualifications, capabilities, and skills</b></p><ul><li>
5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization</li><li>
Strong experience in formulating and executing strategies that align with business objectives across modern technologies, including artificial intelligence, cloud computing, data analytics, and emerging technologies. Ability to assess market trends and identify opportunities for technology applications within the organization.</li><li>
Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities</li><li>
Proven track record of leading through the project lifecycle management, including influencing decision makers and adapting to changes as business needs evolve</li><li>
Strong technical fluency, with deep familiarity in current and relevant platforms, software tools, and technologies</li><li>
Excellent and efficient skills using spreadsheets, presentation tools and AI applications</li><li>
Design and lead the planning and coordination of leadership meetings and strategic events
</li><li>Lead one or more client projects, including managing multiple people across several workstreams</li><li>
Collaborate with the team to build hypothesis sets, analyses, and roadmaps for solutions</li></ul>
<b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
J.P. Morgan Asset &amp; Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.</div>

Senior AI Technology Strategy - Lead Technical Program Manager

<div><b>JOB DESCRIPTION</b><p><br>
Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations.</p><p>
As a Principal Technical Program Manager in Asset &amp; Wealth Management Technology Team, you will lead complex, multi-functional technology projects and programs that will impact experiences for multiple groups across the firm, including clients, employees, and stakeholders. Your advanced analytical reasoning and adaptability skills will enable you to break down business, technical, and operational objectives into manageable tasks, while navigating through ambiguity and driving change. With demonstrated technical fluency, you will effectively manage resources, budgets, and cross-functional teams to deliver innovative solutions that align with the firm's strategic goals. Your exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management. In this pivotal role, you will contribute to the development of new policies and processes, shaping the future of our technology landscape.</p><p>
The Asset &amp; Wealth Management (AWM) Technology Strategy team partners with senior leaders to define and execute technology priorities, drive strategic initiatives, and support decision-making across the organization. Your problem-solving skills will help deliver projects that drive business goals and create value for clients, employees, and stakeholders. Applying a broad knowledge of technical principles, practices, and theories is essential to developing innovative solutions, along with leveraging analytical reasoning and adaptability skills to navigate through ambiguity and change. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making. By optimizing resources and managing risks, you will contribute to the successful delivery of high-impact projects that shape the future of the firm.</p><p><b>
Job responsibilities</b></p><ul><li>
Lead the development technology strategy and priorities, and execution and delivery across the technology and business teams</li><li>
Scope problems, identify major issues and actionable opportunities, design solutions, and qualify the implications and &ldquo;so whats&rdquo;</li><li>
Conduct research and analysis on technology trends and innovation opportunities and perform competitor/industry research leveraging both public and non-public sources</li><li>
Work with team to develop work plans to test / evaluate strategies and insights which could span process improvement, organizational change, and functional strategy efforts</li><li>
Prepare and deliver executive-level presentations, reports, and communications</li><li>
Advise and influence senior leaders and executives on key business decisions and major change initiatives</li><li>
Develop deep trust-based advisor relationships with key stakeholders and ensure client is satisfied throughout engagement</li><li>
Work collaboratively with team members across lines of business and cross-functional teams; maintain composure and presence in difficult stakeholder meets</li><li>
Identify potential roadblocks / obstacles and escalate issues as needed</li></ul><p><b>
Required qualifications, capabilities, and skills</b></p><ul><li>
10+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations</li><li>
Extensive knowledge and understanding of modern technology concepts, terminology, and strategies, including but not limited to<b> artificial intelligence</b>, cloud computing, data analytics and emerging technologies.</li><li>
A strong background in consulting, with a proven track record of successfully advising organizations on holistic technology strategy and implementation. Ability to quickly assess organizational needs and align technology initiatives&mdash;including AI, digital transformation, and infrastructure modernization&mdash;with business objectives, ensuring effective execution and measurable outcomes.</li><li>
Demonstrated ability to conduct thorough research and analysis across a broad range of technology domains, providing strategic recommendations to senior leaders on technology strategies, and innovation opportunities. Experience in developing and presenting comprehensive reports that influence decision-making at the executive level.</li><li>
Demonstrated ability to break down complex objectives into actionable tasks, manage projects through their lifecycle, and adapt to evolving business needs.</li><li>
Advanced proficiency with spreadsheets, presentation tools, and AI-powered applications to drive insights and efficiency.</li><li>
Experienced in planning and leading leadership meetings, strategic events, and managing multiple client projects and workstreams.</li><li>
Collaborative team player, skilled in building solution roadmaps and developing junior team members through mentorship.</li></ul>
<b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
J.P. Morgan Asset &amp; Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.</div>

Principal AI Technology Strategy - Principal Technical Program Manager

<div><b>JOB DESCRIPTION</b><p><br>
Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.</p><p>
</p><p>As a Product Manager in Consumer &amp; Community Banking&rsquo;s (CCB) Data &amp; Analytics space, you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.</p><p>
</p><p>Data &amp; Analytics is seeking a Product Manager in Product Management, helping to lead Metadata Management, Data Modeling Solutions. Drive organization wide platform strategy, and user interface development with a focus on large-scale product strategy and ensuring consistent messaging across the firm. The ideal candidate is a platform-oriented product leader with deep experience in cloud native infrastructure and strong understanding of enterprise-scale data systems.<br>
<br>
</p><p><b>Job Responsibilities</b></p><ul><li>
Lead the product lifecycle for the Datahub-based catalog and lineage platform, focusing on data cataloging, lineage, search, and discoverability.</li><li>
Develop and communicate a clear product roadmap, aligning strategic vision with execution and delivery.</li><li>
Drive platform capabilities and integration with multiple data platforms, applications, and services.</li><li>
Collaborate with stakeholders across CCB-CDO, sub-line of business partners, cloud platform owners, technical teams, business portfolio leads, product owners, data owners, compliance, security, and governance to understand needs, prioritize features, and ensure regulatory alignment.</li><li>
Manage the technical backlog and prioritize features based on business value, technical feasibility, and stakeholder input.</li><li>
Prototype and validate new features, leveraging hands-on technical skills to demonstrate feasibility and value.</li><li>
Drive product marketing efforts, including demos, presentations, and consistent messaging across diverse portfolios and stakeholder groups.</li><li>
Partner with engineering to deliver scalable, reliable, and secure platform solutions.</li><li>
Embed AI/ML-driven discovery and observability into the product vision and roadmap.</li><li>
Monitor industry trends in data cataloging, metadata management, and data governance to inform product strategy.</li><li><p>
Lead change management initiatives to drive adoption, foster a culture of data stewardship and literacy, and support organizational transformation.</p><p>
</p></li></ul><p></p><p><b>Required Qualifications, Capabilities, and Skills</b></p><ul><li>
5+ years of experience in product management, with a focus on data management, cataloging, lineage, or related platforms.</li><li>
Moderate hands-on technical experience (e.g., prototyping, technical feasibility assessments).</li><li>
Strong understanding of data cataloging, lineage, search, and metadata management concepts.</li><li>
Experience with Datahub or similar catalog platforms (e.g., Collibra, Alation, Informatica).</li><li>
Proven ability to bridge business and technical requirements, with excellent communication skills for both audiences.</li><li>
Experience collaborating with diverse stakeholders, including data owners, technical teams, business leads, compliance, security, and governance.</li><li>
Experience in product marketing, including demoing and positioning products to internal and external audiences.</li><li>
Strong grasp of data architecture principles, including APIs, streaming, and lineage.</li><li>
Experience managing technical backlogs and driving consistent messaging across diverse portfolios.</li><li>
Familiarity with AI/ML-driven data discovery or observability.</li><li><p>
Solution-oriented, practical approach to problem-solving and have the ability to drive change and adoption within large organizations.</p><p>
</p></li></ul><p></p><p><b>Preferred Qualifications, Capabilities, and Skills</b></p><ul><li>
Experience with platform product management (catalog as a service).</li><li>
Experience driving adoption and cultural change for data platforms.</li><li>
Advanced degree in a related field (e.g., Computer Science, Information Systems, Business).</li><li>
Experience with cloud-native data platforms and integration patterns.</li></ul>
<b>ABOUT US</b><p><br>
Chase is a leading financial services firm, helping nearly half of America&rsquo;s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
</p><p></p><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><p></p><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p><p></p><p>
Equal Opportunity Employer/Disability/Veterans</p><br>
<br>
<br>
<b>ABOUT THE TEAM</b><br>
<div>
Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We&rsquo;re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.</div><div><br>
<br>
</div><div>The CCB Data &amp; Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.</div></div>

Product Manager -Data Management – Catalog & Lineage

<div><b>JOB DESCRIPTION</b><p><br>
Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
</p><p>As a Vendor Management Lead Technical Program Manager within JPMorgan Chase, Corporate Sector, Chief Technology Office- Identity and Access Management (IAM), you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.</p><p>
You will play a pivotal role in delivering IAM initiatives by orchestrating engagement across internal teams and third-party suppliers. You will organize, track, and follow up on actions to ensure seamless execution in line with established timelines, dependencies, and risk management practices. This dynamic, hands-on position requires close collaboration with stakeholders in product, engineering, operations, governance, sourcing, legal, HR, and supplier organizations. Your leadership will drive successful outcomes through effective stakeholder management, clear and transparent reporting, and a commitment to continuously improving program processes and documentation.</p><p><b>
Job responsibilities</b></p><ul><li>
Develop and maintain integrated engagement plans for vendor management, coordinating delivery across teams and suppliers to ensure timely execution with minimal business disruption</li><li>
Monitor progress, adjust plans as needed, and provide regular, senior-level status updates aligned with reporting requirements</li><li>
Proactively identify and mitigate risks, manage dependencies, and drive timely resolution of issues through coordinated action and escalation</li><li>
Lead stakeholder and supplier meetings, deliver executive-ready summaries (including financial tracking), capture decisions, and ensure timely follow-up on action items</li><li>
Ensure compliance with governance frameworks, controls, and audit requirements, maintaining organized documentation to support all reviews and approvals</li><li>
Drive continuous process improvements to enhance vendor management and IAM delivery efficiency</li><li>
Maintain organized program artifacts and collaboration tools (e.g., SharePoint, Teams, Jira, Confluence) for accessible documentation and workflow tracking</li><li><p>
Support management with additional ad-hoc assignments as required</p><p>
</p></li><li>Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum</li><li>
Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals</li><li>
Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness</li></ul><p>
</p><p><b>Required qualifications, capabilities, and skills</b></p><ul><li>
5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization</li><li>
Strong analytical and problem-solving skills, able to break down objectives into actionable tasks</li><li>
Skilled in stakeholder management, building productive relationships and achieving positive outcomes across teams and suppliers</li><li>
Excellent organizational skills and attention to detail; adept at managing multiple tasks and priorities under tight deadlines</li><li>
Proactive self-starter, comfortable working with diverse stakeholders and eager to learn and apply program management tools and processes</li><li>
Experienced with workflow tools (e.g., Jira, Confluence), capable of translating complex data into clear summaries and impactful visuals</li><li>
Consistently proposes and implements process improvements to enhance program efficiency, reporting, and stakeholder experience</li><li>
Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services</li><li>
Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment</li><li>
Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities</li></ul><p>
</p><p><b>Preferred qualifications, capabilities, and skills</b></p><ul><li>
Experience supporting multi-product technology programs, vendor software exits, and enterprise-scale transformation initiatives</li><li>
Familiar with frameworks for managing risks, issues, dependencies, and milestones</li><li>
Comfortable navigating ambiguity and collaborating with stakeholders to clarify requirements and ensure alignment</li><li>
Exposure to agile delivery models and cross-functional collaboration across engineering, product, and business partners.</li></ul>
<b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<div>The Chief Technology Office oversees enabling components inclusive of the top quality engineering and architecture tools and practices, key program management and processes as well as the technology workforce strategy required to make us a leading technology company for our customers, clients and colleagues around the world.<br>
</div><div></div><br>
<div>High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.</div></div>

Vendor Management Lead Technology Program Manager

<div><b>JOB DESCRIPTION</b><p><br>
Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
</p><p>As a Lead Technical Program Manager in [Insert LOB and/or Sub LOB], you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.</p><p><b>
Job responsibilities</b></p><ul><li>
Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions</li><li>
Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum</li><li>
Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals</li><li>
Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness</li><li>
Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team</li><li>
Dive deep to understand customer needs and specifically challenges related to site reliability and build a product roadmap that optimizes their experiences.</li><li>
Manage multiple, sometimes competing priorities.</li><li>
Work with product, design, engineering, and operation teams to deliver the next generation of products and solutions that JPMorgan Chase Consumer and Community banking can use for Site Reliability.</li><li>
Establish mechanisms across IT and Partners to improve the customer experience.</li><li>
Distill complex and ambiguous technical problems to their core elements.</li><li>
Develop recommendations based upon data.</li></ul><p><b>
Required qualifications, capabilities, and skills</b></p><ul><li>
5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization</li><li>
Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients</li><li>
Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services</li><li>
Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment</li><li>
Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities</li><li>
Experience managing and driving programs across cross functional teams</li><li>
Experience operating autonomously across multiple teams, demonstrate critical thinking and thought leadership</li></ul><p><b>
Preferred qualifications, capabilities, and skills</b></p><ul><li>
Experience running a Site reliability program for a large organization</li></ul>
<b>ABOUT US</b><p><br>
Chase is a leading financial services firm, helping nearly half of America&rsquo;s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
</p><p></p><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><p></p><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p><p></p><p>
Equal Opportunity Employer/Disability/Veterans</p><br>
<br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We&rsquo;re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.</div>

Lead Technical Program Manager - Site Reliability Engineering

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