operations specialist

legal operations manager

Georgia Tech

<div><div><div><h2 class="jobSectionHeader"><b>About Us</b></h2>
<div>
<div><div><p>Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our strategic plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.</p><p>
 <b>About Georgia Tech</b></p><p>
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.</p><p>
 <b>Georgia Tech's Mission and Values</b></p><p>
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:</p><div>
1. Students are our top priority.</div><div>
2. We strive for excellence.</div><div>
3. We thrive on diversity.</div><div>
4. We celebrate collaboration.</div><div>
5. We champion innovation.</div><div>
6. We safeguard freedom of inquiry and expression.</div><div>
7. We nurture the wellbeing of our community.</div><div>
8. We act ethically.</div><div>
9. We are responsible stewards.</div><p>
Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.</p></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Summary</b></h2>
<div>
<div><div><p>The Legal Operations Manager supports the Office of the General Counsel (OGC) as part of the Operations team helping drive operational excellence across the department. This role focuses on managing legal technology, process improvement, data analysis, and operational initiatives that enhance efficiency and effectiveness across OGC, particularly Legal Affairs. While this position does not include supervisory responsibilities, it requires independent judgment, initiative, and the ability to lead projects from concept through implementation.</p></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2>
<div>
<div><div><p><b>Job Duty 1 - </b>Evaluate and refine existing workflows and support continuous improvement efforts; design and implement best practices to improve efficiency, consistency, and automation of legal operations.<br>
<b>Job Duty 2 - </b>Plan, schedule, and provide logistical support for meetings, events, and unit initiatives; oversee arrangements, prepare and distribute related materials, and ensure seamless execution of program and project activities.<br>
<b>Job Duty 3 - </b>Perform other duties as assigned.<br>
<b>Job Duty 4 - </b>Lead the implementation, configuration, training, and adoption of legal technology tools (e.g., matter management, e-billing, intake management, and document management systems).<br>
<b>Job Duty 5 - </b>Collect, analyze, and present operational and financial data (e.g., staffing metrics, budget performance, case assignments) to inform decision-making and identify opportunities for improvement.<br>
<b>Job Duty 6 - </b>Assist with monitoring legal budgets, tracking expenditures, and conducting analyses to identify cost-saving opportunities and support sound fiscal management.<br>
<b>Job Duty 7 - </b>Contribute to process improvements for external counsel engagement and billing; monitor compliance with guidelines and support vendor relationship management.<br>
<b>Job Duty 8- </b>Provide legal and compliance support, including reviewing legal documents, business records, drafting documents, conducting research, and assisting with responses to inquiries under the guidance of legal and compliance staff.<br>
<b>Job Duty 9 - </b>Manage and support operational and unit projects and initiatives, ensuring deliverables are completed on time and within budget; prepare related communications, actionable recommendations, training materials, and documentation.<br>
<b>Job Duty 10 - </b>Provide program, operational and administrative support to the unit, collaborating across teams to promote alignment and efficiency.</p></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Required Qualifications</b></h2>
<div>
<div><div><p><b>Educational Requirements</b><br>
Bachelor's degree in Business Administration, Legal Studies, Finance, Information Systems or related field or equivalent combination of education and experience.</p><p><br>
Demonstrated experience in legal operations or related operational functions (e.g., legal technology, data analysis, e-billing, vendor management, or process improvement).<br>
Proficient in Microsoft 365 Productivity Suite, specifically Word, Excel, PowerPoint, Outlook and Teams.<br>
Demonstrated ability to analyze complex operational and financial data, run detailed reports, create pivot tables, and design charts and graphs for informed decision-making.<br>
Proven track record of leading technology implementations and/or process improvement initiatives.<br>
Strong organizational skills with the ability to manage multiple projects and competing priorities.<br>
Excellent written and verbal communication skills to effectively engage with legal and non-legal stakeholders.<br>
Ability to work independently, exercise sound judgment, and drive initiatives with minimal supervision.<br>
<br>
<b>Required Experience</b><br>
4+ years of relevant experience.</p></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Preferred Qualifications</b></h2>
<div>
<div><div><p><b>Additional Preferred Qualifications</b><br>
Certification, License or Permits<br>
Preferred Paralegal Certification/Degree<br>
Project Management certification (e.g., PMP, CAPM, PRINCE2, or Agile/Scrum).<br>
Proficiency in managing complex projects with a solid understanding of project management methodologies. Ability to deliver projects on time and within scope while ensuring high-quality outcomes.<br>
Proficiency with legal technology platforms (e.g., matter management, e-billing, intake, or document management systems).<br>
Experience with data visualization and reporting tools (e.g., Power BI, Tableau, or similar).<br>
Familiarity with law firm or in-house legal department budgeting and financial practices.<br>
Knowledge of change management practices, including communications and training development.<br>
Experience in a higher education, public sector, or similarly complex organizational environment.</p></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Proposed Salary</b></h2>
<div>
<div><div><p>Salary: $72,783-$80,000 Annually</p></div><br>
<p></p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Knowledge, Skills, &amp; Abilities</b></h2>
<div>
<div><div><p><b>ABILITIES</b><br>
Analytical Thinking &amp; Judgment: Proven ability to assess complex problems, analyze data, and make sound, independent decisions.<br>
Technology Proficiency: Experience with legal technology platforms and strong skills in Microsoft Office Suite; ability to implement and optimize technology solutions.<br>
Project Leadership: Strong project management skills with the ability to organize tasks, manage competing priorities, and deliver results under tight timelines.<br>
Communication: Excellent oral and written communication skills to effectively convey information to legal and non-legal stakeholders.<br>
Organization &amp; Initiative: Highly organized, detail-oriented, and able to work independently while maintaining focus on departmental goals.<br>
Collaboration: Strong relationship-building skills with the ability to work effectively across teams and contribute to a positive work environment.<br>
<br>
<b>SKILLS</b><br>
Excellent written and verbal communication, customer service and organization skills. The ability to prioritize tasks, work independently and/or within a team environment.</p></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
USG Core Values</b></h2>
<div>
<div><div><p>The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.</p><p>
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.</p></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Equal Employment Opportunity</b></h2>
<div>
<div><div><p>The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.</p><p>
Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (&quot;USG&quot;) and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual's race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.</p></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Other Information</b></h2>
<div>
<div><div><p>This is not a supervisory position.<br>
This position does not have any financial responsibilities.<br>
This position will not be required to drive.<br>
This role is considered a position of trust.<br>
This position does require a purchasing card (P-Card).<br>
This position will not travel<br>
This position does not require security clearance.</p></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Background Check</b></h2>
<div>
<div><div><p>Background Successful candidate must be able to pass a position of trust + education background check. Please visit http://policylibrary.gatech.edu/employment/pre-employment-screening</p></div></div></div></div></div></div>

Legal Operations Manager

General Services Corporation

<div>Description:
<p>
Join our team at General Services Corporation, where we have provided First Class Service since 1971. As a valued member of our GSC family, you will be part of a supportive and encouraging network that thrives on collaboration and open communication. We believe in nurturing your skill growth and aspirations for professional development.</p><p>
At GSC, we celebrate First-Class excellence, encourage innovative thinking, and have fun while doing it! Embark on a rewarding journey with us, where every day is an opportunity to make a positive impact and become part of a diverse team, united by shared values and strong bonds.</p><p><b>
Supervise the following service employees:</b></p><ul><li>
Service technicians, carpenters, lifeguards/pool attendants, and regional tradesmen when in his/her area, in conformance with the HazCom Program, the Respiratory Protection Program, the Emergency Response Plan, the O&amp;M Plans for Lead, Asbestos, Mold and Meth, and the Asbestos Work Practice Manual.</li><li>
. Supervise all service on-site operations including, but not limited to regular service, turnover service, vehicles, beepers, equipment, paper flow, and communication in conformance with the HazCom Program, the Respiratory Protection Program, and the Service Supervisor (continued...) Page 4 EMPLOYEES ARE PEOPLE FIRST, TOO! Revised May 2008 Emergency Response Plan, the O&amp;M Plans for Lead, Asbestos, Mold, and Meth, and the Asbestos Work Practice Manual.</li><li>
Supervise service request completion to include maintaining an acceptable level of completed work orders.</li><li>
Ensure that all inspection reports are completed before the next inspection, or at the discretion of the Regional Property Manager.</li><li>
Provide quality control, revie,w and make suggestions on major equipment acquisitions.</li><li>
Review new products as well as service and turnover procedures. 8. Supervise regular annual inspections for the condition of Presumed AsbestosContaining Materials (PACM&rsquo;s), Lead-Based Paint (LBP), smoke alarms, and any other items as designated by the Regional Property Manager</li><li>
Conduct all communications with our customers, prospects, applicants, residents, or coworkers in a manner consistent with the Company&rsquo;s Customer Service Program and philosophy.</li><li>
Ensure adherence to all company policies and procedures.</li><li>
Hands-on supervision and administration of the Service Department</li><li>
Oversee the service staff while ensuring the prime physical condition of the community.</li><li>
Provide prompt customer service to Residents.</li><li>
Enforce adherence to environmental and OSHA regulation policies and procedures.</li><li>
Statistical reporting and budget responsibilities</li><li>
Delegate work orders, schedule turns, and order supplies as needed.</li><li>
Review computerized purchase orders/budget reports.</li><li>
Assist Property Manager in responding to all service-related complaint letters and legal resident-related problems. Service Supervisor (continued...) Page 2 EMPLOYEES ARE PEOPLE FIRST, TOO! Revised May 2008</li><li>
Review and analyze Property Manager&rsquo;s Daily Report (432A).</li><li>
Review and analyze the Service Supervisor&rsquo;s Daily Report.</li><li>
Supervise the preparation of and accountability for the following budgets and ensure operation within budget limits: a. Area Apartments &mdash;ordinary Operations Cash Flow for related accounts.</li><li>
Review, understand, comply, and ensure compliance with the Operations and Maintenance (O&amp;M) Plans for Lead-Containing Coatings (Lead), Asbestos Containing Materials (Asbestos), Mold and Moisture Control (Mold), and Methamphetamine Laboratory Decontamination and Re-occupancy (Meth), the Asbestos Work Practice Manual, the Respiratory Protection Program, the Emergency Response Plan and the Hazard Communication (HazCom) Program.</li><li>
Implement all O&amp;Ms and Programs at the property level. Implement and enforce work practices as outlined in the O&amp;M Plans, Programs, and Asbestos Work Practice Manual, as applicable.</li><li>
Participate in, implement, and enforce requirements of the Respiratory Protection Program.</li><li>
Respond to all questions regarding Asbestos, Lead, Mold, and Meth.</li><li>
Implement Material Safety Data Sheet (MSDS) recommendations for the HazCom Program.</li><li>
Inventory: a. Adhere to Company Inventory procedures. b. Ensure service personnel understand and adhere to company policy regarding Inventory procedures.</li><li>
Other duties as assigned.</li></ul>
Requirements:
<ul><li>Have at least 3 years' experience in HVAC repair, plumbing, basic carpentry, and electrical skills.</li><li>Must be EPA Certified (Type 2 or Universal).</li><li>HVAC installation experience, and HVAC troubleshooting experience.</li></ul><p>
&bull; Have a valid driver's license.&bull; Passing a criminal background check is required.</p><ul><li>Ability to lift 100 lbs.</li><li>Spanish language skills are a plus.</li><li>Initiative and customer service skills.</li><li>Must be 18 years of age or older</li></ul><p><b>
Preferred Requirement</b></p><ul><li>
Experience with Market Rate Properties</li></ul><p><b>
GSC Cares about your health and well-being and we provide the following benefits:</b></p><ul><li>Health, Dental, and Vision Coverage.</li><li>401(k) Retirement Savings Plans.</li><li>25% Employee Rental Discount at any GSC property.</li><li>Paid Holidays, Paid Sick and Paid Vacation.</li><li>Health Savings Account with Match.</li></ul><p>
&bull; Maternity Leave.&bull; Employee and Dependent Care Assistance Programs.</p><ul><li>Short- and Long-Term Disability Insurance.</li><li>Life, Critical Illness, Accident, and Cancer Insurance Plans.</li><li>Pet Insurance.</li><li>Identity Theft Protection.</li><li>Legal Resources.</li></ul><p>
A valid driver's license and proof of insurance are required, along with a passing criminal background check and pre-employment drug testing.</p><p>
EOE-<i>GSC is proud to be an equal opportunity employer and does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor</i></p></div>

Service Supervisor - Harbor Pointe

AIG Employee Services, Inc.

<div><p><b>About the role:</b></p><p>
As a member of the Global Service Delivery Team Global Legal, Compliance &amp; Regulatory organization, you will support operational excellence in Global Legal, Compliance &amp; Regulatory. We are looking for an organized self-starter, who can help run our day-to-day office functions for the department. If you work well in a fast-paced, team-oriented environment, and enjoy getting even the most detailed tasks done, then this is the role for you. This person must be a highly polished professional with excellent interpersonal skills, a sense of urgency, and a focus on execution.</p><p></p><p><b>
Key responsibilities:</b></p><ul><li><p>
Assists in global business support of executive leadership including facilities and office management, executive communications and change management</p></li><li><p>
Performs talent &amp; staffing coordination including onboarding, offboarding, licensure, and managing assets</p></li><li><p>
Oversees use of office spaces, manages inventory of office supplies, and coordinates with AIG&rsquo;s other functions to ensure smooth operations that are consistent with AIG policies and procedures</p></li><li><p>
Handles onboarding and offboarding processes, manages licensure and professional development activities for GLCR professionals, and oversees the allocation and management of assets</p></li><li><p>
Coordinates real estate space allocation, physical moves, office enhancements and improvements, signage, file consolidation and off-site storage</p></li><li><p>
Partners with the recruiting team, hiring manager, HR and other internal stakeholders to coordinate onboarding new employees and temporary staff, including IT asset requisitions and office seating allocation.
</p></li><li><p>Manages access to subscriptions, serving as a central point of contact for GLCR employees, the Sourcing team, and external subscription providers.</p></li><li><p>
Composing clear written communications</p></li><li><p>
Basic understanding and analysis of critical and confidential information which can then be input into Excel spreadsheets, PowerPoint presentations, SharePoint, etc.</p></li><li><p>
Perform other administrative functions to support the team and the business as requested.</p></li><li><p>
Coordinates and communicates continuing education opportunities for attorneys and other GLCR professionals.
</p></li><li><p>Supports Enterprise Resiliency and Business Services deliverables.</p></li><li><p>
Leads attorney certification activities and manages continuing legal education opportunities.</p></li><li><p>
Manages department intranet and ensures design is easy to navigate and content is current.</p></li></ul><p></p><p><b><br>
Qualifications:</b></p><ul><li><p>
3+ years of executive support and/or operations experience</p></li><li><p>
Customer service / client success experience is a plus</p></li><li><p>
BA degree or equivalent experience</p></li><li><p>
Organization. Like most companies, there&rsquo;s a lot to do, and you&rsquo;ll be wearing a lot of hats. Staying impeccably organized will help you achieve your daily goals, and surmount bigger goals, too.</p></li><li><p>
Verbal and written communication skills.</p></li><li><p>
Works well autonomously and under pressure. As the new go-to person in the administrative function, the team will be submitting requests that may need to get done quickly and without too much guidance. The ability to prioritize while working both independently and collaboratively is critical. You must have strong organizational, project management and problem-solving skills with excellent multi-tasking abilities.</p></li></ul><p></p><p><br>
#LI-CY1</p><p></p><p>
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.</p><p></p><p><b>
Enjoy benefits that take care of what matters</b></p><p>
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what&rsquo;s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security&mdash;as well as your professional development&mdash;to bring peace of mind to you and your family.</p><p></p><p><b>
Reimagining insurance to make a bigger difference to the world</b></p><p>
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world&rsquo;s most far-reaching property casualty networks. It is an exciting time to join us &mdash; across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.</p><p></p><p><b>
Welcome to a culture of </b><b>inclusion</b></p><p>
We&rsquo;re committed to creating a culture that truly respects and celebrates each other&rsquo;s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG&rsquo;s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.</p><p></p><p><i>
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.</i></p><p></p><p>
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.
</p><p></p><div><div><div><div><div><div><div><p>Functional Area:</p></div></div></div></div></div></div></div>
OP - Operations<p></p>
AIG Employee Services, Inc.</div><p></p>

Senior Associate, Administration

JM HUBER CORPORATION

<div><p><b>Portfolio Business</b><b><i>:</i></b> Corporate</p><p>
J.M. Huber Corporation is one of the largest privately held, family-owned companies in the United States. Established in 1883, we are a diversified, global supplier of specialty and commodity chemicals, hydrocolloid solutions, engineered wood products and natural resources to customers spanning a wide variety of industries. With approximately $3 billion in sales and 4,000 employees worldwide, we have a material presence in more than 20 countries.</p><div><div><div><h2 class="jobSectionHeader"><b>
Position Summary</b></h2></div><div><p>
The Sr. IT Vendor Relationship Manager facilitates and maintains relationships between the organization and vendors/partners, negotiating contracts, creating standards for the vendors, selecting the best available vendors and oversees procurement of IT products and services while ensuring vendor performance and invoicing is held accountable and reflected in organization budgets and forecasts. This role implements the organization's strategic technology vendor management program to meet company needs and comply with required quality standards.</p><p></p><p><br>
The Sr. IT Vendor Relationship Manager administers the request for proposals process to vet the reputation and quality of vendor products. Negotiates service level agreements to ensure performance/quality metrics, responsibilities, expectations, and penalties are clearly defined. The IT Vendor Relationship Senior Manager works closely with managers and teams to monitor, maintain, and improve existing vendor relationships. Conducts business reviews to ensure compliance with company expectations, review issues, and develop solutions. The ideal candidate has experience with software licensing and hardware procurement. This role will provide input to strategic decisions that affect the functional area of responsibility and give input into developing the budget. Must be capable of resolving escalated issues arising from operations and requiring coordination with other departments.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Key Responsibilities &amp; Accountabilities</b></h2></div><div><ul><li>
Develops and sustains long-standing relationships with company-approved vendors</li><li>
Meets with suitable vendors to assess their products, inquires about their services, negotiates pricing, and communicates any product or service-related concerns</li><li>
Conducts research on available vendors to determine which vendors offer the best fit, pricing and product quality for Huber and its entities</li><li>
Negotiates pricing with new and existing vendors to ensure optimal cost, and recommends process, service, or technology improvements that will result in cost optimization, improved productivity, and/or service performance</li><li>
Conducts interviews with new vendors and informs approved vendors of their responsibilities and obligations</li><li>
Establishes standards by which to assess the performance of approved vendors</li><li>
Manages the contracted KPIs and seeks to decrease project costs and turnaround time</li><li>
Ensures vendor compliance with company policies and informs new vendors of their responsibilities</li><li>
Support the execution of NDAs as needed</li><li>
Analyse data and forecast requirements with vendors</li><li>
Create requisitions and coordinate efficient and effective invoice processing</li><li>
Communicate with internal departments to advise and resolve vendor issues and determine methods for resolving problematic vendor payments</li><li>
Communicate with internal departments to advise and resolve issues with vendor invoices and/or internal processing</li><li>
Schedule and coordinate vendor meetings as needed</li><li>
Organize, track and lifecycle management IT contracts, software and hardware assets</li><li>
Coordinate IT cross charges to BU&rsquo;s on agreements responsible</li><li>
Documents all allocation methodologies</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Position Prerequisites</b></h2></div><div><p>
Education &amp; Certifications</p><p>
Required<b>:</b></p><ul><li>
Bachelor&rsquo;s degree in Supply Chain, IT, Business Management, Business Administration or similar field of study required</li></ul><p></p><p><br>
Experience</p><p>
Required:</p><ul><li>
10-12 years of relevant experience with at 3+ years managing vendor relationships</li><li>
Proven experience working as a vendor manager</li></ul><p>
Preferred:</p><ul><li>
Tier 1 or 2 technical support experience</li><li>
Understanding legal terminology</li><li>
Experience working with a Managed Service Provider (MSP)</li></ul><p></p><p><br>
Knowledge, Skills, and Abilities</p><ul><li>
Proficient in Microsoft Office Suite of applications</li><li>
The ability to multitask effectively</li><li>
Strong negotiation, management, and decision-making skills</li><li>
Excellent analytical, problem-solving, and organizational skills</li><li>
Effective written and verbal communication skills</li></ul></div></div></div><p>
Our employees are our strongest asset, and their safety, health, and well-being is our highest priority. We respect the individual by providing opportunities for professional and personal development. Our Principles drive us to create an inclusive workplace where employees share core values, show dignity and respect toward others, and work hard to achieve their best performance.</p><p>
J.M. Huber Corporation is an EEO employer. Pre-employment drug screening is required</p></div><p></p>

Sr. IT Vendor Relationship Manager

American Arbitration Association

<div><p><b>Description</b><br>
</p><br>
Manager of ADR Services (2025-201)<br>
<br>
Overview<br>
The American Arbitration Association (AAA) seeks a highly organized and experienced Manager of ADR Services to lead arbitration and mediation case administration and supervise a team of Case Administrators. In this role, you will manage a dynamic caseload, serve as the primary liaison with parties and neutrals, and ensure consistent application of AAA's rules and procedures. Responsibilities include training staff, leading conference calls and preliminary hearings, identifying and resolving case management issues, and ensuring adherence to confidentiality and data security standards. The ideal candidate will possess strong analytical, communication, and leadership skills along with a solid foundation in ADR processes.<br>
<br>
Work Environment<br>
This position offers a hybrid work arrangement; candidates must reside at a U.S. location within 125 miles of their assigned office location. Compensation will be determined based on geographic location.<br>
<br>
Compensation<ul><li>
Charlotte, NC, Miami, FL; San Antonio, TX: $73,000 - $78,000</li><li>
Atlanta, GA; Buffalo, NY; Dallas, TX, Fresno, CA: $77,000 - $82,000</li><li>
Houston, TX; Johnston, RI; Minneapolis, MN: $79,000 - $83,000</li><li>
Chicago, IL; Philadelphia, PA; Voorhees, NJ: $82,000 - $87,000</li><li>
Boston, MA,; Los Angeles, CA: $86,000 - $91,000</li><li>
New York, NY, San Francisco, CA: $91,000 - $97,000</li></ul><br>
<br>
This position is also eligible for an annual performance-based incentive targeting 10% of annual salary.<br>
Our competitive compensation package includes, medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid time off.<br>
<br>
Qualifications<ul><li>
Bachelor&rsquo;s degree in business, law, or a related field; or equivalent mix of education and experience</li><li>
4&ndash;6 years of comprehensive customer service and case management experience in a legal, judicial, or ADR setting</li><li>
1&ndash;2 years of supervisory or team lead experience</li><li>
Strong knowledge of arbitration and mediation procedures and rules</li><li>
Excellent communication and interpersonal skills</li><li>
Demonstrated ability to exercise sound judgment and resolve complex issues</li><li>
Proficiency in Microsoft Office and case management systems; adaptability to emerging technologies, including AI tools</li></ul><br>
<br>
About Us<br>
The American Arbitration Association (AAA), recognized among The NonProfit Times' 50 Best Nonprofits to Work For, offers a dynamic, fast-paced environment where excellence meets opportunity. Our organization leads arbitration and mediation across diverse industries, providing professionals with unique exposure to multiple business sectors and conflict resolution practices. We foster growth through collaboration with experienced legal professionals and invest in our team through comprehensive professional development programs. At the AAA, we combine challenging work with meaningful recognition in an environment where merit drives success and learning never stops.<br>
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<i>The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.</i></div>

Manager of ADR Services

Burns & McDonnell

<div><p><b>Description</b></p>
<p>The Assistant Construction Manager will assist the Construction Project Manager, Project Manager, Site Manager, and/or the Engineer Procure Construct (EPC) Project Manager or Program Manager with day to day management of project safety, quality, schedule, cost control, contracts, subcontractors, suppliers, procurement, proposals, estimates, documentation, turnover, client interface, field-based activities, and other duties required to execute Engineer Procure Construct (EPC) projects, construction management, and program management ventures. This position will work primarily on Gas &amp; Heavy Industrial power projects.</p>
<ul><li>Adhere to company's safety programs, training, and policies as well as collaborate with the project team to manage the Safety &amp; Health performance of project team members, contractors, and others as required.</li>
<li>Collaborate with the Project Management team to build client relationships while interfacing with the client for proposal and project-related items.</li>
<li>Assist in the development of internal and external project risk reviews with the Project Management team and consult with the Legal Department as required.</li>
<li>Coordinate and assist in the development and implementation of the Project Execution Plan, Quality Assurance Plan, Safety &amp; Health Plan, Subcontracting Plan, Project Staffing Plan, Organization Chart, and Procurement Plan.</li>
<li>Contribute to the negotiation, approval and execution of multiple types of prime contracts, subcontracts, purchase orders, and change orders.</li>
<li>Develop the project plan for site mobilization and demobilization and support the Construction Manager or Site Manager with implementation.</li>
<li>Secure applicable project permits required for the project.</li>
<li>Support development of and coordinate the potential bidders' registration and pre-qualification efforts on behalf of the project team.</li>
<li>Prepare Request for Proposal (RFP), support detailed scope of work development, bid and selection process, creation of contract documents for the purpose of subcontractor and client contractor selection and award.</li>
<li>Support the implementation of multiple project specifications, drawing releases, and design changes.</li>
<li>Execute downstream contract administration, including Request for Information (RFI's), submittals, meeting minutes, change management, and claims mitigation.</li>
<li>Support project cost reporting, scheduling, work breakdown structures, project set-up and close-out, and field progress tracking processes.</li>
<li>Prepare information for and report project status', risks, schedule, costs, and cash flows at project and corporate level meetings to internal and external stakeholders.</li>
<li>Develop and distribute meeting minutes as needed.</li>
<li>Support the Prime Contract, subcontract, client contractor, and supplier invoicing process.</li>
<li>Establish, review and implement the project documentation and filing systems and processes.</li>
<li>Verify the project, client contractor, and/or subcontractor's insurance, licensures, taxes/duties, and securities are in effect according to the project requirements.</li>
<li>Support and conduct project safety, quality, progress and financial audits and assessments as required.</li>
<li>Facilitate the materials receiving and management process including inventory control, receiving of goods, storage, and transportation.</li>
<li>Collaborate with Superintendents and Site Managers to verify compliance of subcontractor's client contractors contract documents, safety &amp; health requirements, quality, and schedule.</li>
<li>Facilitate the project turnover documentation, recordkeeping/retention, warranty and project close-out processes.</li>
<li>Assist with maintaining compliance on all project-related activities by consistently applying company policies and procedures.</li>
<li>Assist with the development of project labor agreements with building trades as required.</li>
<li>Assist with onboarding of craft/field supervision as required.</li>
<li>Analyze composite crew rates to determine labor and equipment costs.</li>
<li>Work with field operations/craft HR team to appropriately staff projects.</li>
<li>Analyze and monitor labor burdens including craft classifications, benefits and labor laws.</li>
<li>Maintain accurate craft classifications and craft progression records.</li>
<li>Assist with upholding standards of craft competency and training.</li>
<li>Estimate, forecast and manage craft install unit rates, production rates to ensure earned value, schedule, change management and ensure cost metrics are met.</li>
<li>Assist with applicable craft training.</li>
<li>Manage construction equipment to ensure adequate inventory to complete projects.</li>
<li>Performs other duties as assigned.</li>
<li>Complies with all policies and standards.</li>
</ul><p><b>Qualifications</b></p>
<ul><li>Bachelor's degree in Construction, Construction Management, Engineering, or a related field, and 3 years relevant construction experience required.</li>
<li>Applicable experience may be substituted for the degree requirement.</li>
<li>Excellent computer skills and proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint and Access).</li>
<li>Experience with document control, scheduling, cost control and project management software is preferred.</li>
<li>Excellent written and verbal communication skills and strong organizational skills.</li>
<li>Strong analytical and problem-solving skills, and attention to detail.</li>
<li>Ability to handle large volumes of work and multi-task in a fast-paced environment.</li>
<li>Multiple years of experience on construction project sites or executing program management in the industries of aviation, commercial, energy, government, manufacturing, oil &amp; gas, process, transmission &amp; distribution, transportation, or water is preferred.</li>
<li>A basic understanding of Generally Accepted Accounting Principles.</li>
<li>Must be able to meet the company's driving requirements.</li>
</ul><p><b>Compensation</b></p>
<p>$105,000.00-165,000.00 Yearly</p>
<p>The expected compensation range for this position is displayed in compliance with all local/state regulations. The expected compensation range for this position is based on a number of factors, including but not limited to: individual education, qualifications, prior work experience and work location. The total annual compensation package will consist of a base salary and eligibility to participate in our discretionary year-end incentive bonus program.</p>
<p><b>Benefits</b></p>
<p>Our extensive benefits package takes care of you so that you can focus on doing great work. From insurance and disability to time off and wellness programs, we provide the tools to meet your needs. As part of being 100% employee-owned, eligible employees participate in our Employee Stock Ownership Plan (ESOP) in addition to our 401(k) retirement program. For more information, please visit the Benefits &amp; Wellness page.</p>
<p>This job posting will remain open a minimum of 72 hours and on an ongoing basis until filled.</p>
<p>EEO/Disabled/Veterans</p>
<p><b>Job</b> Field Construction Management</p>
<p><b>Primary Location</b> US-MO-Kansas City</p>
<p><b>Other Locations</b> US-MO-Saint Louis, US-CO-Denver, US-GA-Atlanta, United States, US-TX-Houston</p>
<p><b>Schedule:</b> Full-time</p>
<p><b>Travel:</b> Yes, 50 % of the Time</p>
<p><b>Req ID:</b> 260144</p>
<p><b>Job Hire Type</b> Experienced #LI-DS #CDB</p></div><p></p>

Assistant Construction Manager - Gas & Heavy Industrial (Kansas City, St. Louis, Atlanta, Denver, or Houston)

ServiceNow

<div><b>Company Description</b><p><br>
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today &mdash; ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500&reg;. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.</p><b><br>
Job Description</b><p><br>
ServiceNow is seeking a highly collaborative and execution-focused Program Manager, Sales Systems Enablement (IC3) to support the design, delivery, and sustainment of worldclass enablement experiences across our Quote-to-Cash, CRM, and broader sales technology ecosystem.</p><p>
In this role, you will help ensure our global sales teams are equipped to adopt and maximize their evolving tech stack by supporting system launches, coordinating training needs with regional teams and Sales Academy, and managing the ongoing lifecycle of sales tool content across our Sales Success Center.</p><p></p><p><br>
You will collaborate closely with Digital Technology (DT), Sales Operations, Commercial Legal, OCM, and broader Global Learning &amp; Development (GLD) to orchestrate readiness,streamline enablement activities, and ensure sellers have the right resources at the right time. The ideal candidate thrives in ambiguity, builds strong relationships, and brings creativity and AI-powered problem-solving to learning design.</p><p>
This is a hands-on role for someone who enjoys building, organizing, coordinating, and continuously improving scalable enablement programs that directly impact field productivity and sales effectiveness.</p><p></p><p><b><br>
KEY RESPONSIBILITIES</b></p><p><b>
Launch Support (Initial + System Enhancement Releases)</b></p><ul><li>
Support planning and execution for Quote to Cash, CRM, and other sales system launches or enhancement cycles.</li><li>
Coordinate with DT, Ops, and Change Management team to understand system changes, timelines, and business context.</li><li>
Define the learning approach for each launch by identifying audience needs, selecting appropriate modalities, and outlining a clear path for field readiness.</li><li>
Design scalable live learning experiences, including VILT, leveraging AI tools where appropriate to streamline delivery and enhance engagement during system launches.</li><li>
Build or update enablement materials such as instruction manuals, job aids, demos, and playbooks to ensure sellers understand what&rsquo;s changing and how to use new capabilities.</li></ul><p><b>
Sales System Sustainment &amp; Field Support</b></p><ul><li>
Partner with regional sales teams, assessing business sustainment needs and identifying emerging training gaps or friction points across the seller workflow.</li><li>
Design and facilitate live learning experiences, including VILT, ensuring sellers receive clear, engaging, and effective instruction tied to evolving tools and processes.</li><li>
Maintain ongoing pulse checks with Operations and the OCM lead to identify field challenges and propose enablement solutions.</li><li>
Deliver targeted training or refresh content to support new hires, evolving processes, or newly introduced sales tools.</li></ul><p><b>
Content Management</b></p><ul><li>
Own the ongoing quality, accuracy, and usability of sales tools content.</li><li>
Refresh and retire content as systems evolve; ensure information is intuitive, current, and discoverable.</li><li>
Apply AI-assisted approaches to streamline content creation, QA, tagging, and delivery to meet learners where they are.</li></ul><p><b>
Cross-Functional Alignment</b></p><ul><li>
Partner across DT, Ops, OCM, and GLD to ensure alignment between technical delivery, business requirements, enablement needs, and the broader GTM plan.</li><li>
Translate complex technical input into simple, actionable enablement resources for</li><li>
sales audiences.</li><li>
Coordinate dependencies across multiple workstreams with strong communication, tracking, and stakeholder management.</li></ul><p><b>
AI-Enabled Learning &amp; Efficiency</b></p><ul><li>
Leverage AI tools to streamline content creation, quality review, tagging, and knowledge organization.</li><li>
Use AI to enhance learning design, including generating examples, scenarios, and variations of training content that meet sellers where they are.</li><li>
Apply AI-driven insights to refine enablement materials and identify opportunities to improve clarity, engagement, and discoverability.</li><li>
Explore new AI capabilities and recommend lightweight applications that improve scale, speed, or learner experience across enablement workflows.</li></ul><p></p><b><br>
Qualifications</b><br>
<ul><li>
3&ndash;5 years of experience in sales enablement, sales operations, program management, or related fields.</li><li>
Strong coordination and organizational skills with the ability to manage multiple workstreams simultaneously.</li><li>
Experience supporting sales systems or tool launches, preferably in a sales or revenue operations environment.</li><li>
Ability to translate business or technical requirements into clear, user-friendly training materials.</li><li>
Strong collaboration and stakeholder management skills across cross-functional teams.</li><li>
Demonstrated ability to work in ambiguity and proactively identify solutions or next steps.</li><li>
Strong writing and content-development skills (job aids, guides, playbooks, demos, etc.).</li><li>
Curiosity and willingness to leverage AI tools to improve efficiency, content generation, or learner experience.</li><li>
Comfort facilitating live training sessions, particularly Virtual Instructor-Led Training (VILT), and engaging diverse learner groups.</li></ul><p></p><p><br>
Preferred</p><ul><li>
Familiarity with CRM, CPQ, or other sales productivity systems.</li><li>
Experience supporting enablement efforts for large field or customer-facing organizations</li></ul><br>
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Additional Information</b><p><b><br>
Work Personas</b></p><p>
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.</p><p><b>
Equal Opportunity Employer</b></p><p>
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.</p><p><b>
Accommodations</b></p><p>
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.</p><p><b>
Export Control Regulations</b></p><p>
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.</p><p>
From Fortune. &copy;2025 Fortune Media IP Limited. All rights reserved. Used under license.</p></div>

Sales Enablement Program Manager, Sales Systems and Tools Enablement

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