client service consultant Jobs in Houston

client service consultant

logistics coordinator - bilingual Jobs in Houston

logistics coordinator - bilingual

logistics customer service representative

McLane Global

<div><p>As one of the world&rsquo;s largest food-grade logistics companies, McLane Global relies on the efficiency of its fulfillment centers. We consider all our warehouses to be systematic and operate with a customer-centric mentality. To deliver our promise to customers, we rely on exceptionally talented, bright, and committed people. We cultivate and embrace a diverse employee population. We recognize that people with diverse backgrounds, experiences, and perspectives fuel our growth and enrich our global culture.
</p><p>As the Logistics Customer Service Representative at McLane Global, you will be responsible for assisting all customers with order entries and any inquiries regarding the company. Communicates and interacts with customers, vendors, and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.</p><p>
KEY RESPONSIBILITIES</p><p>
Customer Relationship Management:</p><ul><li>
Serve as the main point of contact for assigned customers, building, and maintaining strong relationships.</li><li>
Understand customers' specific needs, requirements, and expectations.</li><li>
Provide accurate information about services, pricing, and delivery schedules to customers.</li><li>
Address customer inquiries, concerns, and complaints promptly and professionally.</li><li>
Proactively communicate with customers to provide updates, resolve issues, and ensure customer satisfaction.</li></ul><p></p><p><br>
Order Processing and Logistics Coordination:</p><ul><li>
Receive and process customer orders accurately and efficiently.</li><li>
Coordinate with various internal departments, such as warehouse operations and transportation, to ensure timely order fulfillment and delivery.</li><li>
Track and monitor shipment status, providing updates to customers, as necessary.</li><li>
Address any order discrepancies, delivery delays, or other logistics-related issues promptly and effectively.</li></ul><p></p><p><br>
Problem Resolution:</p><ul><li>
Identify and resolve customer issues, complaints, or service-related problems in a timely and satisfactory manner.</li><li>
Collaborate with internal teams to investigate and resolve customer concerns.</li><li>
Escalate complex or critical issues to the appropriate department or management as needed.</li><li>
Follow up with customers to ensure that their issues have been resolved to their satisfaction.</li></ul><p></p><p><br>
Data Management and Documentation:</p><ul><li>
Maintain accurate and up-to-date customer records, ensuring all relevant information is properly documented.</li><li>
Enter customer orders, inquiries, and other relevant data into the company's customer service management system.</li><li>
Generate reports and provide regular updates on customer service metrics, such as response time, issue resolution time, and customer satisfaction.</li></ul><p></p><p><br>
Continuous Improvement:</p><ul><li>
Show dedication, integrity, and a commitment to continuous improvement</li><li>
Identify opportunities for process improvements and customer service enhancements.</li><li>
Provide feedback and suggestions to the management team regarding customer needs, operational challenges, and potential service improvements.</li><li>
Stay updated on industry trends, best practices, and technological advancements related to logistics and customer service.</li></ul><p><b>
Requirements</b></p><ul><li>
College Degree or equivalent; additional education or certification in customer service or logistics is a plus.</li><li>
Previous experience in customer service, preferably in a 3PL or logistics environment.</li><li>
Strong communication skills, both verbal and written.</li><li>
Excellent problem-solving and decision-making abilities.</li><li>
Ability to multitask and prioritize tasks in a fast-paced environment.</li><li>
Proficiency in using customer service management software and Microsoft Office applications.</li><li>
Knowledge of logistics and supply chain operations is beneficial.</li><li>
Strong attention to detail and organizational skills.</li><li>
Ability to work independently as well as in a team-oriented environment.</li><li>
Ability to interact with multiple levels of management throughout the organization.</li><li>
Cultural sensitivity with international suppliers.</li></ul><p><b>
Benefits</b></p><ul><li>
Competitive base compensation</li><li>
Full Benefits including Medical, Dental and Vision effective on the first day of employment
</li><li>401(k) with Employer Match (quarterly enrollment)</li><li>
Paid Holidays (no waiting period to receive holiday pay)</li><li>
Paid vacation, personal, and sick days effective on first day of employment</li><li>
All offers are contingent upon passing a background check and drug screening</li><li>
No company visa sponsorships</li><li>
No phone call or walk in inquiries for this position, apply online to be considered</li></ul><p>
DISCLAIMER</p><p>
Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodation will be provided to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.</p><p></p><p>
Furthermore, job descriptions typically change over time as requirements and employee skill levels change. The Employer retains the right to change or assign other duties to this position.</p></div>

Logistics Customer Service Representative

Sanhua International

<div><p>Sanhua is looking for a Bilingual Logistics Coordinator to join our team in our Houston office. This person will drive customer satisfaction by fielding inquiries, addressing pain points, and maintaining extensive product knowledge. A successful Logistics Coordinator will utilize their high energy and strategy to provide excellent customer service. The Logistics Coordinator handles client orders, delivery, and maintains and builds customer relationships by providing client updates on products, services, and orders. Internally, this Logistics Coordinator needs to serve as a liaison between warehouse and production team. Your goal is to make sure customer orders are delivered on time and accurately while providing prompt and timely feedback to clients. The ideal candidate for this role has a customer-first mindset and aims to deliver high-quality service in every customer interaction.</p><p>
Responsibilities:</p><ul><li>
Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues.</li><li>
Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs.<ul><li>
Ability to address complaints and issues with effective solutions and a positive attitude</li><li>
Passion for delighting customers with above and beyond service</li></ul></li><li>
Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.</li><li>
Track interactions in CRM/ERP - Record customers interactions in internal system for cross-functional awareness and relationship development.</li></ul><p>
Requirements:</p><ul><li>
Bachelor&rsquo;s degree in Supply Chain, Logistics, or relevant field\</li><li><b>
MUST</b> be bilingual speaking both English &amp; Spanish</li><li>
3+ years proven experience in supporting client success<ul><li>
Purchase order and sales order processing and tracking</li><li>
Invoicing, packing slips, and bill of lading preparation</li></ul></li><li>
Excellent written and verbal communication skills</li><li>
Excellent time-management and prioritization skills</li><li>
Possess a sense of urgency.</li><li>
Experience using Microsoft Office Suite</li><li>
Knowledge in WMS and ERP.</li><li>
Fluent in English</li><li>
Candidate MUST be located in Houston, TX and surrounding areas.</li></ul><p>
</p><p>FqH0zzbFiX</p></div>

Logistics Coordinator - Bilingual

Worldwide Flight Services

<div><div><div><h2 class="jobSectionHeader"><b>The Program</b></h2>
</div><div><p>
Worldwide Flight Services (WFS), a global air cargo logistics leader and best-in-class ground handling partner, in collaboration with ACU Dallas, proudly presents the <b>Operational Leadership Academy</b>&mdash;an immersive <b>7-week accelerated leadership development program</b> designed to prepare the next generation of operational leaders within WFS North America.</p><p></p><p><br>
This program is designed to empower high-potential talent with the foundational leadership skills, operational exposure, and real-world experience needed to succeed in frontline leadership roles. Participants will engage in a tailored curriculum that blends <b>in-person leadership development</b>, <b>hands-on operational training</b>, and <b>on-the-job learning</b>, culminating in a capstone presentation focused on operational improvement and leadership impact.</p><p></p><p><br>
To be considered for this opportunity, candidates must reside in or be willing to relocate to one of the following locations:</p><br>
<p></p><ul><li>
EWR &ndash; Newark, NJ
</li><li>JFK &ndash; Jamaica, NY
</li><li>PHL &ndash; Philadelphia, PA</li><li>
SEA &ndash; Seattle, WA
</li><li>LAS &ndash; Las Vegas, NV
</li><li>ORD &ndash; Chicago, IL
</li><li>DFW &ndash; Dallas&ndash;Fort Worth, TX
</li><li>IAH &ndash; Houston, TX
</li><li>LAX &ndash; Los Angeles, CA
</li><li>SMF &ndash; Sacramento, CA</li><li>
PHX &ndash; Phoenix, AZ</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Earn While You Learn</b></h2>
</div><div><p>
Selected candidates will receive full employment compensation upon the start of the program. You can also receive up to 9 hours of college credit toward a degree or certificate.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Program Details</b></h2>
</div><div><p><b>
Duration: </b>7-week Leadership Development Training</p><p></p><p><b><br>
Format: </b>The first 2 weeks (March 16-27) are in-person training held onsite at our DFW (Dallas) headquarters. Weeks 3-5 (March 30-April 19) you will be in the operation for on-the-job training getting first-hand experience of how our logistics operation runs. The final 2 weeks (April 20-May1) you will return to our Dallas headquarters in-person to complete the remaining academic coursework. At the conclusion of the 7-week program you will shift to a full-time Manager level position within one of our operational business units.
</p></div></div><div><div><h2 class="jobSectionHeader"><b>Job Summary</b></h2>
</div><div><p>
The role of Operations Manager involves directly supervising Warehouse, Airport Ramp and/or Customer Service associates. These teams move cargo by push carts, tugs and forklifts in and around our indoor/outdoor warehouse facilities that are located on airport property. This is a roll up your sleeves job that supports a talented team of professionals who ensure goods and passengers arrive on time to destinations across the United States. An Operations Manager leads the team following our structured processes and guidelines, keeping the safety of all our team members first. They work with the team to ensure that customer satisfaction, safety, security and quality exceed standards for their assigned shift. They also maintain and control all required aspects of the operation during their shift in accordance with the corporate security program and TSA legislation.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2>
</div><div><ul><li>Lead and supervise operational teams during assigned shifts</li><li>
Ensure safety, security, quality, and service standards are met or exceeded</li><li>
Execute operational plans and respond to real-time challenges</li><li>
Support employee engagement, performance, and accountability</li><li>
Maintain compliance with TSA and corporate security requirements</li><li>
Learn and reinforce standard operating procedures across multiple functions</li><li>
Participate in leadership development training throughout the fellowship</li><li>
Support continuous improvement initiatives</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Requirements</b></h2>
</div><div><ul><li>High School Diploma/GED required; bachelor&rsquo;s degree preferred (Supply Chain, Logistics, Business, Aviation)</li><li>
2 to 4 years of experience in supply chain, logistics, operations, or large-scale service environments; a four-year degree may substitute for experience</li><li>
Veterans and transitioning military candidates encouraged to apply, especially with logistics or leadership backgrounds</li><li>
Open availability, including nights, weekends, and holidays</li><li>
Preferred: experience in large logistical operations (air cargo, warehouses, transportation, ramp operations)</li><li>
Ability to obtain a TSA airport badge</li><li>
Ability to pass the WFS-NA background check and drug screening</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Perks &amp; Benefits</b></h2>
</div><div><ul><li><b><i>Want your pay in advance?</i></b> Access your pay when you need it through DailyPay app!</li><li><b><i>
Are you a top performer who thrives on recognition?</i></b> On the spot awards offered through the Awardco Platform including gift cards and more!</li><li><b><i>
Need quality medical care?</i></b> Multiple options for both full and part-time employees!</li><li><b><i>
Want WFS Employee Extras? </i></b>Travel Discounts, Pet insurance, Discount Shopping &amp; More!</li><li><b><i>
Looking to stay healthy and improve your life? </i></b>Wellness Programs offered to all employees!</li><li><b><i>
Want to invest in your future? </i></b>401k program offered!</li><li><b><i>
Looking to grow and have a career with us?</i></b> Opportunity for Internal Mobility and transfers available!</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Why Join WFS?</b></h2>
</div><div><p>
This program represents a unique opportunity to join a global leader in air cargo logistics while accelerating your career into frontline operational leadership. Participants gain real-world experience, executive exposure, and a supported pathway into management roles.</p><p></p><p><b><br>
Ready to lead, innovate, and grow?</b><br>
The <b>Operational Leadership Academy</b> is where your next chapter begins.</p><p></p><p><i><br>
Worldwide Flight Services is an equal-opportunity employer committed to employment equity and inclusion. We welcome applications from all qualified individuals.</i></p></div></div></div>

OLA - Operations Manager (IAH)

Huntsman Corp

<div><div>Job Description:</div><div></div><div>
Master Planner</div><div>
Huntsman is seeking a Master Planner supporting the Supply Chain Division located in The Woodlands, Texas. This position will report to the Supply Chain Planning Manager.</div><div></div><div>
Job Scope</div><div>
The Master Planner is responsible for owning the short-term supply plan and order fulfillment process for assigned product families. This role ensures an effective balance of supply and demand within a 0&ndash;3-month planning horizon, working closely with production schedulers and cross-functional teams to maintain accurate production schedules, demand signals, and inventory levels within SAP.</div><div></div><div>
In summary, as the Master Planner, you will:</div><ul><li><div>
Own the short-term supply planning and order fulfillment process for assigned product families.</div></li><li><div>
Conduct daily reviews of unconfirmed orders and provide guidance on acceptance, revised shipping dates, or rejection in coordination with Customer Service.</div></li><li><div>
Review and validate demand forecasts uploaded into SAP and actively manage demand signals, including sales orders, planned independent requirements, and intercompany purchase orders.</div></li><li><div>
Add, delete, and adjust demand elements in SAP to balance supply and demand.</div></li><li><div>
Review, approve, and adjust production schedules in collaboration with Production Schedulers, responding to constraints related to production, raw materials, and packaging.</div></li><li><div>
Coordinate rapid schedule changes and communicate available supply during unexpected disruptions such as weather events, plant outages, or raw material shortages.</div></li><li><div>
Monitor aggregate and product-level inventory against established targets and identify obsolete, expiring, or excess stock.</div></li><li><div>
Provide feedback to S&amp;OP Managers regarding inventory targets and future planning needs.</div></li><li><div>
Monitor inventory levels of key raw materials and intermediates to support ongoing plant and fulfillment operations.</div></li><li><div>
Enforce allocation limits when supply is constrained and coordinate with other regions to move or cancel orders as needed.</div></li><li><div>
Periodically review and update SAP planning parameters and related work processes to improve performance and productivity.</div></li><li><div>
Participate in projects and represent the supply chain function and assigned product families in cross-functional meetings and business development initiatives.</div></li></ul><div></div><div>
Qualifications</div><div>
You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.</div><div></div><div><i>
The candidate must have an unrestricted right to work for Huntsman in the United States.</i></div><div></div><div>
Minimum Qualifications</div><ul><li><div>
Bachelor&rsquo;s degree in Business, Logistics, Supply Chain, or a related field.</div></li><li><div>
4+ years of experience in Supply Chain, Logistics, or a related business function.</div></li><li><div>
Operational experience in supply chain management, customer service, logistics, procurement, operations, or production.</div></li><li><div>
Working knowledge of supply chain planning concepts, including demand planning, capacity planning, inventory management, and order fulfillment.</div></li><li><div>
Experience using SAP (preferred) or another major ERP system.</div></li><li><div>
Knowledge of Material Resource Planning (MRP) processes.</div></li><li><div>
Proficiency with Internet tools, email, and Microsoft Office applications.</div></li></ul><div></div><div>
Skills and Knowledge</div><ul><li><div>
Strong analytical thinking and problem-solving skills.</div></li><li><div>
Execution-oriented mindset with the ability to manage priorities in a fast-paced environment.</div></li><li><div>
Effective decision-making capabilities.</div></li><li><div>
Strong internal and external customer focus.</div></li><li><div>
Ability to work collaboratively in a team environment.</div></li><li><div>
Organizational awareness and understanding of business impact across the supply chain.</div></li><li><div>
Alignment with Huntsman&rsquo;s corporate principles and values.</div></li></ul><div></div><div>
Preferred Qualifications</div><ul><li><div>
Prior experience in chemical industry supply and demand planning.</div></li><li><div>
Experience with production scheduling, capacity planning, and inventory optimization.</div></li><li><div>
APICS certification (CPIM and/or CSCP).</div></li></ul><div></div><div><div>
Huntsman is proud to promote equal opportunity in the workplace All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, disability, age, or any other protected characteristic.</div></div><div></div><div><div><br>
All unsolicited resumes presented by recruitment agencies are treated as pro bono information or service and will not be compensated.</div></div><div></div><div><div><br>
Huntsman is aware of scams involving fraudulent job offers. We do not make job offers until after a candidate has submitted a job application and has participated in an interview. Please be advised that any job offer that requires payment or requires you to deposit a check is likely a scam. If you have questions about any open positions at Huntsman or Rubison, please visit our Careers website at <div>http://www.huntsman.com/corporate/a/Careers</div>.</div></div><div></div><div><br>
Additional Locations:</div></div><div></div>

Master Planner

Advance Auto Parts

<div><h2 class="jobSectionHeader"><b>Job Description</b></h2><p><b>
Position Responsibilities</b></p><ul><li>
Pick, stage and safely deliver parts to pro customers
</li><li>Pick up returns and cores</li><li>
Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs
</li><li>Daily collection of credit accounts</li><li>
Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries
</li><li>Assist in upselling and cross-selling products to increase average transaction value</li><li>
Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot
</li><li>General stocking including truck stocking, back stock and cycle counts</li><li>
Maintain knowledge of product inventory and new arrivals to assist with sales</li><li>
Engage with walk-in customers to understand their needs and recommend appropriate parts or services</li><li>
Other duties as assigned</li></ul><p></p><p><b>
Success Factors</b></p><ul><li>
Safe driving and navigation ability</li><li>
Ability to use delivery board system</li><li>
Friendly and persuasive communication</li><li>
Ability to locate and stock parts Safety knowledge and skills</li><li>
Operating inventory systems (Back stock) and store equipment
</li><li>Sales aptitude and customer service orientation</li><li>
Ability to identify customer needs and recommend solutions</li></ul><p></p><p><b>
Essential Job Skills Necessary for Success as a Driver</b></p><ul><li>
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers,0 peers and leadership</li><li>
Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs and procedure manuals</li><li>
Use basic math accurately: add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals Ability to work an assortment of days, evenings and weekends as needed</li><li>
Confidence in engaging customers and promoting products</li><li>
Willing to learn about new products and sales techniques</li></ul><p></p><p><b>
Prior Experience that Sets a Driver up for Success</b></p><ul><li>
Automotive parts experience is preferred</li></ul><p></p><p><b>
Education</b></p><ul><li>
High school diploma or equivalent</li></ul><p></p><p><b>
Certificates, Licenses, Registrations</b></p><ul><li>
Must have a valid driver's license with an acceptable driving record</li></ul><p></p><p><b>
Physical Demands</b></p><p>
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.</p><p></p><p><b>
Work Environment</b></p><p>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.</p><p></p><p><b>
California</b><b> Residents click below for Privacy Notice:</b></p><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>
https://jobs.advanceautoparts.com/us/en/disclosures</b></h1></div></div></div></div></div></div></div>

Store Driver

Penske Truck Leasing

<div><p><b>Position Summary</b></p>
<p>The Field Human Resources Manager position is a key member of the Operations and HR team, and the purpose of the role is to lead HR initiatives, protocols, and policies within a defined operational territory related to Talent Development and Onboarding, Retention, Leadership Skill Building, Workforce Planning, Compliance, and Associate Relations. A primary focus of this role is to positively impact all aspects of the talent management system across all locations within the defined territory. Working closely with the Area HR Manager, the position will require a proactive approach to ensuring that we are compliant in our HR practices by providing consistency in the application and execution of enterprise-wide programs and subsequently coaching our managers in executing policies and procedures accurately and fairly. The position requires someone with strong communications/influencing skills who is self-driven, embraces change, and has a comfortable level working in a matrixed reporting relationship, given that the role reports to the Area HR Manager but will have a strong reporting relationship with Operations.</p>
<p>This position will be expected to travel by car and air for up to 50% overnight travel required supporting up to 350 associates (exempt and non-exempt associates) in 5 locations. Position can based out of Houston, TX or Dallas, TX. Maintain regular weekly onsite HR presence at all local operations to support associates and address associate needs.</p>
<p><b>What We Offer:</b></p>
<ul><li>Competitive salary and benefits package.</li>
<li>Opportunities for professional development and career growth.</li>
<li>A supportive and inclusive work environment.</li>
<li>The chance to make a significant impact on the future of our company by attracting top talent.</li>
</ul><p><b>MAJOR RESPONSIBILITIES:</b></p>
<p><b>Associate Experience, Engagement, and Retention:</b></p>
<ul><li>Lead local associate experience and retention efforts through the implementation of enterprise programs including new associate orientation and onboarding, global associate engagement surveys, local appreciation, and recognition events, etc.</li></ul>
<ul><li>Identify and design solutions to address local retention challenges.</li></ul>
<ul><li>Support the D&amp;I efforts and encourage managers to foster an inclusive work environment.</li></ul>
<p><b>Workforce Planning and Talent Acquisition:</b></p>
<ul><li>Supports recruiting team in resolving issues around requisition accuracy, approval chains, and manager responsiveness.</li></ul>
<ul><li>Takes an active role in supporting recruiting activity and partners with the recruiting team to advise them on opportunities to access local diverse recruiting sources.</li></ul>
<ul><li>Proposes appropriate staffing levels based on analysis of growth trends.</li></ul>
<ul><li>Collaborates on leadership recruiting needs and participates in the selection process for critical roles to identify the best-qualified candidates.</li></ul>
<ul><li>Partner with Area HR Manager in start-up activities for new business and assist in the transition through orientation and onboarding activities.</li></ul>
<ul><li>Collaborates with Area HR Manager and Compensation to arrive at appropriate compensation packages.</li></ul>
<p><b>Associate and Leader Skill Development:</b></p>
<ul><li>Maintains oversight of associate performance and ensures that development plans for those associates are in place.</li></ul>
<ul><li>Supports new leaders as through critical HR processes needed to effectively manage and lead people.</li></ul>
<ul><li>Oversees process for annual talent review and succession plan process and leverages Leadership Development tools to ensure that associates receive the appropriate functional training.</li></ul>
<p><b>Training and Development:</b></p>
<ul><li>Communicates and reinforces with management training and development as needed, including performance management, selection skills, safety, workplace violence, harassment in the workplace, equal opportunity, wage and hour laws, diversity &amp; inclusion, leadership, and other focus topics.</li></ul>
<p>Associate &amp; Labor Relations and Performance Management:</p>
<ul><li>Partners with Area HR Manager, HR Director (as needed), Legal (as needed), and Labor Representative (as needed) in conducting regular location assessments and coach management on the proper interpretation and execution of policies, programs, procedures, and collective bargaining agreements.</li></ul>
<ul><li>Investigates associate complaints and works with managers/legal/labor relations/security, as appropriate, to respond and resolve.</li></ul>
<ul><li>Actively engages management team in performance management process utilizing training tools, coaching, and corrective counseling procedures.</li></ul>
<p><b>Human Capital Analytics:</b></p>
<ul><li>Provide operations leaders with relevant and meaningful HR metrics and analytics to help guide business decisions at the local level. This includes regular review and analysis of turnover, retention, LOA, exit interview data, etc.</li></ul>
<p>Compliance:</p>
<ul><li>Regularly analyzes associate data, and scans for correct information, compensation parity (Equal Pay Act), FLSA compliance, consistent practices according to Penske policy, etc.</li></ul>
<ul><li>Facilitates resolution of payroll issues in a timely manner, taking steps to avoid similar issues in the future.</li></ul>
<p><b>QUALIFICATIONS:</b></p>
<ul><li>Bachelor's degree required</li></ul>
<ul><li>3+ years&rsquo; experience in Staffing, Human Resources, or a related field is required, relevant experience will be considered.</li></ul>
<ul><li>Bilingual in Spanish required (oral and written communication)</li></ul>
<ul><li>Professional certification in SHRM or HRCI is preferred</li></ul>
<ul><li>Strong knowledge of HR functions and employment law</li></ul>
<ul><li>Ability to work well independently and complete tasks with minimal supervision; strong sense of urgency</li></ul>
<ul><li>Detail-oriented with strong organizational and documentation skills</li></ul>
<ul><li>Ability to thrive in a fast-paced, deadline-sensitive environment</li></ul>
<ul><li>Adaptable quick learner with the ability to pick up the company's systems and processes quickly</li></ul>
<ul><li>Ability to travel 50% overnight travel required</li></ul>
<ul><li>Regular, predictable, full attendance is an essential function of the job</li></ul>
<ul><li>Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history), and drug screening are required.</li></ul>
<p><b>Physical Requirements:</b></p>
<ul><li>The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li>
<li>The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.</li>
<li>While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.</li>
<li>Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.</li>
</ul><p>Penske is an Equal Opportunity Employer</p>
<p><b>About Penske Logistics</b></p>
<p>Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more.</p>
<p>Job Category: Human Resources</p>
<p>Job Family: Human Resources</p>
<p>Address: 8323 North Eldridge Pkwy, Suite 140</p>
<p>Primary Location: US-TX-Houston</p>
<p>Employer: Penske Logistics LLC</p>
<p>Req ID: 2600266</p></div><p></p>

Field Human Resources Manager - Penske Logistics (Food - Beverage)

HOUSTON FOOD BANK

<div>Description:
<p><b>
POSITION SUMMARY:</b></p><p>
The Grants and Compliance Analyst will assist the Grants and Compliance Manager with the grant&rsquo;s full lifecycle from beginning to end. This process starts before funds have been received and continues after the award has been dispensed and the project is put in place. The grant lifecycle continuously evolves, with each stage of the lifecycle having its own set of tasks and requirements.</p><p>
Adhere to PACT values. (Purpose: Using our strengths passionately to contribute to our mission. Accountability: Choosing to rise above one&rsquo;s circumstances and demonstrating ownership to achieve results. See It. Own It. Solve It. Do It. Courage: Standing up for what&rsquo;s right and acting. Transparency: Doing things openly and honestly).</p><p><b>
ESSENTIAL JOB FUNCTIONS:</b></p><ul><li>
Ensures accurate and timely grant billings and monitors grant expenses by line item as stipulated by individual, corporate, and federal grants.</li><li>
Collaborates with Accounts Payable and Payroll to ensure the proper coding of personnel and operating expenses with regard to the proper allocation of grant funding.</li><li>
Develops and documents effective grant management processes in conjunction with accounting policies to maintain and strengthen internal controls.</li><li>
Sets up and maintains awarded grants.</li><li>
Provides consistent and clear guidance on grants and contracts in compliance with grant accounting processes and requirements.</li><li>
Provides regular grant financial reporting to management for performance measurement and decision support.</li><li>
Collaborates in the preparation of budgets for all grants, including monitoring expenditures, reporting, and reconciling discrepancies.</li><li>
Prepares reimbursements for Federal, State, and local grants.</li><li>
Monitors and reconciles assigned grant funds.</li><li>
Furnishes requested information relative to all audits of grant activities.</li><li>
Monitors activities and financial compliance of state and federal grants received by the city and maintains a grants worksheet for each federal or material state grant.</li><li>
Prepares various monthly journal entries.</li><li>
Reviews and prepares grant budgets and amendments.</li><li>
Prepares grant reports and financial documentation.</li><li>
Prepares monthly grant claims for submission and pulls supporting documentation, including earnings statements, invoices, payments, and canceled checks.</li><li>
Assists the Grants and Compliance Manager with the implementation of grants budget versus actual tracking in the ERP and/or Excel, ensuring all grants are tracked and reported continuously.</li><li>
Contributes to the overall success of the department.</li><li>
Participates in all internal and external grant audits, including SEFA, TDA, Feeding America, Feeding Texas, etc, as needed.</li></ul><p><b>
SUPERVISORY RESPONSIBILITIES:</b></p><p>
This position has no supervisory responsibilities.</p>
Requirements:
<p><b>
QUALIFICATIONS:</b></p><p><b>
Education/Experience:</b></p><ul><li>
Bachelor&rsquo;s degree from an accredited four-year college or university in accounting, finance, or business in a closely related field; a master&rsquo;s degree in business administration or accounting is strongly preferred</li><li>
2+ years of accounting experience, including 1-3 years of experience with general ledger accounting principles and practices</li><li>
2+ years of accounting and grant compliance experience, grant compliance preferred</li><li>
1-3 years of experience with general ledger accounting principles and practices</li><li>
Non-profit experience preferred but not required</li></ul><p><b>
Certificates, Licenses, and Registrations:</b></p><ul><li>
Must have reliable transportation, a valid driver&rsquo;s license, and insurance.</li></ul><p><b>
Special Knowledge/Skills/Abilities:</b></p><p>
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability needed. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. (For best performance, the job holder in this position would be expected to show the right knowledge, skills, and abilities in the listed areas.)</p><ul><li>
Thorough working knowledge of Generally Accepted Accounting Principles (GAAP) for government and non-profit experience</li><li>
Ability to work with a diverse population</li><li>
Ability to plan and organize work, perform under pressure, and meet deadlines</li><li>
Ability to communicate effectively with internal and external sources and keep management informed</li><li>
Strong problem-solving, critical thinking, and analytical skills</li><li>
Ability to analyze and interpret data for accuracy and be detail-oriented</li><li>
Ability to communicate complex information clearly and concisely both orally and in writing</li></ul><p><b>
COMPLIANCE:</b></p><p>
Carries out responsibilities in accordance with HFB policies.</p><p><b>
REASONING ABILITY:</b></p><p>
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability needed. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. (For best performance, the jobholder in this position would be expected to show the right knowledge, skills, and abilities in the listed areas.)</p><p><b>
COMPETENCIES:</b></p><p>
Action-Oriented / Customer Focus /Drives for Results / Priority Setting / Managerial Courage Interpersonal Savvy / Creativity / Standing Alone / Time Management / Decision Quality / Self-development / Patience
</p><p><b>PHYSICAL REQUIREMENTS:</b></p><p>
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of the job, the employee is required daily to analyze and interpret data, communicate, and remain in a standing or stationary position for a significant amount of the workday; and often access, input, and retrieve information from the computer and other office productivity devices. The employee must regularly move about the office and around the facility, use hands, wrists, and fingers to grip, type, and write. The employee must frequently lift 10 pounds. The employee will need to have the average ability to hear horns, warnings, and alerts associated with a warehouse.
</p><p><b>WORK ENVIRONMENT:</b></p><p>
The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. While the job is generally performed in an enclosed office environment, the employee is occasionally exposed to wet and/or humid conditions, strong food-related smells, and outside weather conditions. The noise level in the office environment is typically quiet, but the employee will be occasionally exposed to loud noise levels (e.g., horns, fans).</p><p><b>
TRAVEL REQUIRED:</b></p><p>
Travel is required for this position (up to 10% of the time and on a domestic basis within our 18-county service area).</p><p>
This role supports hours of operations at the Houston Food Bank facilities, as necessary, and may require flexibility (e.g., times of disaster, community events, company events).</p><ul><li>Is legally able to work in the United States.</li></ul></div>

Grants and Compliance Analyst

Explore 105+ Logistics customer service representative in Houston this January. Find roles across top companies and apply now to boost your career.