operations manager

project manager

management

Bank Nizwa

<div>
 
 
 Vacancy Description:
 
 
 
 
 
 
 
 Job Purpose
 
 
 
 
 
 
 Building and maintaining positive relationships with PB customers, identifying opportunities for business growth, and resolving customer complaints. Acquisition of new PB clients in the BN network.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Will be tasked with sourcing new customers for the Priority Banking business of Bank Nizwa.
 </li>
 <li>
 Focusing on developing a book of clients.
 </li>
 <li>
 Bring in assigned/target upfront revenue for the business.
 </li>
 <li>
 Increase assets under management.
 </li>
 <li>
 Bring in fresh deposits as per target.
 </li>
 <li>
 To provide &amp; maintain, on an on-going basis, a daily sales report, figures, forecasting &amp; any other records which may be required by the Team Leader/department Head to keep up-to-date records of sales &amp; performance.
 </li>
 <li>
 Understanding the needs of the end customer &amp; providing appropriate financial solutions.
 </li>
 <li>
 Handling of Relationship to aid customer for all his wealth requirements.
 </li>
 <li>
 Ensure customer documentation is complete &amp; in compliance with the bank&rsquo;s requirements.
 </li>
 <li>
 Help coordinators resolve discrepancies associated to customer documentation.
 </li>
 <li>
 Identify and segment the target market for potential new business opportunities.
 </li>
 <li>
 Manage client relationships to achieve assigned sales revenue and customer acquisition revenue based on the individual&rsquo;s potential and affinity towards those client segments.
 </li>
 <li>
 Maintain regular contact with clients including regular face to face meetings where you will be expected to profile client&rsquo;s risk and return aspirations and deliver a tailored portfolio of products.
 </li>
 <li>
 Provide a genuine advisory approach to clients thus becoming their first port of call on Priority Banking
 
 
 requirements.
 </li>
 <li>
 Build relationships with key clients and influencers across the Oman Market, seeking referrals to grow your list of clients.
 </li>
 <li>
 Adhere to a robust control framework ensuring that your communications with client meet internal control standards and external regulatory requirements
 </li>
 <li>
 Ensure Quality and consistent service delivery at all touch points for all clients
 </li>
 <li>
 Continuously provide feedback on competitive activities to the product and business team to track market developments.
 </li>
 <li>
 Attending product trainings, to be up to-date with the market developments.
 </li>
 <li>
 Excellent experience with different Wealth products
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualification:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration/ finance/ Banking etc.
 </li>
 </ul>
 
 
 
 
 
 Work Experience:
 
 
 
 
 
 <ul>
 <li>
 Minimum 7 years&rsquo; experience
 </li>
 <li>
 5 years&rsquo; experience in Private / Priority Banking or any similar role.
 </li>
 </ul>
 
 
 
 
 
 General Competencies:
 
 
 
 
 
 <ul>
 <li>
 Excellent communication skills in English &amp; Arabic (writing &amp; speaking)
 </li>
 <li>
 Teamwork
 </li>
 <li>
 Good negotiation skills
 </li>
 </ul>
 
 
</div>

Deputy Manager – Wealth Management

Najah Business Solutions

About the RoleWe are seeking a dynamic and results-driven Sales Executive with strong experience in Hard Facilities Management within Oman. The ideal candidate will possess excellent market knowledge, strong client relationships, and a proven track record of driving business growth in the FM sector.Key Responsibilities<ul><li>Identify and generate new business opportunities in Hard FM services (MEP, HVAC, electrical, plumbing, maintenance, etc.).</li><li>Build and maintain strong relationships with clients, consultants, contractors, and key decision-makers.</li><li>Prepare and deliver technical proposals, quotations, and presentations based on client requirements.</li><li>Conduct site visits to understand project scopes and coordinate with internal technical teams.</li><li>Achieve monthly and annual sales targets while managing the sales pipeline effectively.</li><li>Maintain up-to-date knowledge of market trends, competitors, pricing, and tendering opportunities in Oman.</li><li>Participate in tender submissions, negotiations, and contract finalizations.</li><li>Ensure excellent customer service and follow-up with clients post-project award.</li></ul>Requirements<ul><li>Minimum 4&ndash;5 years of sales experience in the Oman market, specifically in Hard Facilities Management.</li><li>Strong understanding of MEP, HVAC, and general building maintenance solutions.</li><li>Existing client network and proven experience in B2B sales.</li><li>A valid Omani driving license is preferred.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Ability to work independently and meet deadlines.</li></ul>Preferred Qualifications<ul><li>Bachelor&rsquo;s degree in Engineering, Business, or a related field.</li><li>Experience working with FM companies, maintenance contractors, or engineering service providers in Oman.</li></ul>Job Types: Full-time, PermanentPay: RO1,000.000 - RO1,200.000 per month

Sales Executive - Hard Facility Management

Norconsult Telematics

<div>
 
 
 Position Objectives:
 
 
 <ul>
 <li>
 Lead the development, enhancement, and governance of the IT Service Management framework in alignment with global ITIL standards.
 </li>
 <li>
 Focusing on improving service quality by assessing and optimizing processes across Incident, Problem, and Change Management domains.
 </li>
 <li>
 Review and align KPIs/SLAs to ensure measurable service performance and operational excellence.
 </li>
 <li>
 Support the evaluation and selection of ITSM platforms to enhance service automation and workflow efficiency.
 </li>
 <li>
 Guides stakeholders on ITSM best practices and ensures continuous improvement across service operations.
 </li>
 </ul>
 
 
 
 
 
 Job Description &amp; Responsibilities:
 
 
 <ul>
 <li>
 Develop and optimize ITSM frameworks and processes in alignment with ITIL best practices.
 </li>
 <li>
 Conduct assessments and audits of ITSM processes, identifying gaps and recommending improvements.
 </li>
 <li>
 Standardize and align KPIs, SLAs, and OLAs across Incident, Problem, and Change Management functions.
 </li>
 <li>
 Lead process re-engineering efforts to improve service quality, reduce downtime, and enhance operational efficiency.
 </li>
 <li>
 Support ITSM platform evaluation, selection, and implementation based on organizational requirements.
 </li>
 <li>
 Work with cross-functional teams to ensure proper integration of ITSM processes with tools and enterprise systems.
 </li>
 <li>
 Provide training, guidance, and knowledge transfer to internal teams on ITIL practices and ITSM process adoption.
 </li>
 <li>
 Conduct service performance reviews and provide insights for continuous improvement.
 </li>
 <li>
 Assist in establishing governance frameworks and control mechanisms for service management operations.
 </li>
 <li>
 Collaborate with stakeholders to ensure alignment of ITSM efforts with organizational objectives and compliance standards.
 </li>
 <li>
 Establish documentation, SOPs, workflows, and process maps to support consistent service operations.
 </li>
 <li>
 Monitor and report on service performance trends, recommending corrective actions when required.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Technology, Engineering, or related field.
 </li>
 <li>
 Experience: Minimum 8+ years in IT Service Management, IT Operations, or related consulting roles.
 </li>
 <li>
 Strong knowledge of ITIL frameworks (preferably ITIL v4) and ITSM best practices.
 </li>
 <li>
 Hands-on experience in Incident, Problem, and Change Management process design and improvement.
 </li>
 <li>
 Experience in evaluating and implementing ITSM platforms (e.g., ServiceNow, BMC Helix, Ivanti, ManageEngine).
 </li>
 <li>
 Strong analytical, process mapping, and documentation skills.
 </li>
 <li>
 Ability to collaborate with technical and business teams and communicate effectively with stakeholders.
 </li>
 <li>
 ITIL certification (Foundation, Intermediate, or Managing Professional) preferred.
 </li>
 <li>
 Excellent command of English, with Arabic proficiency considered an added advantage.
 </li>
 </ul>
</div>

IT Service Management Consultant (ITSM)

<div>
 
 
 Position Objectives:
 
 
 <ul>
 <li>
 Develop and implement comprehensive frameworks for IT Operations Management and IT Asset Management to enhance service reliability, operational efficiency, and asset control.
 </li>
 <li>
 Ensures real-time monitoring, automated alerting, and proactive issue resolution aligned with industry best practices.
 </li>
 <li>
 Oversees the full lifecycle of IT assets, ensuring compliance, optimization of costs, and proper governance.
 </li>
 <li>
 Design the IT Analytics Solution (ITAS) to enable data-driven decision-making across ITSM, ITOM, and ITAM domains.
 </li>
 <li>
 Ensures seamless integration of operations, asset insights, and analytics for improved service delivery.
 </li>
 </ul>
 
 
 
 
 
 Job Description &amp; Responsibilities:
 
 
 <ul>
 <li>
 Develop and maintain the ITOM framework, including monitoring, alerting, event correlation, and automation workflows.
 </li>
 <li>
 Implement proactive operational practices to reduce downtime and enhance service performance.
 </li>
 <li>
 Build a complete ITAM framework overseeing asset lifecycle stages&mdash;procurement, onboarding, utilization, maintenance, and retirement.
 </li>
 <li>
 Establish policies for asset compliance, governance, licensing, warranty tracking, and audit readiness.
 </li>
 <li>
 Design and implement the IT Analytics Solution (ITAS) to provide unified dashboards and insights across ITSM, ITOM, and ITAM.
 </li>
 <li>
 Integrate monitoring tools, CMDB data, and asset repositories to support accurate operational visibility.
 </li>
 <li>
 Conduct root cause analysis using operational and asset data, recommending preventive actions.
 </li>
 <li>
 Collaborate with ITSM, NOC, SOC, and procurement teams to align processes and enhance cross-domain efficiencies.
 </li>
 <li>
 Optimize asset utilization and cost control by analyzing consumption, contracts, and lifecycle patterns.
 </li>
 <li>
 Develop SOPs, workflows, and governance models for ITOM, ITAM, and ITAS functions.
 </li>
 <li>
 Support tool evaluation and implementation (e.g., ServiceNow ITOM/ITAM, BMC, SolarWinds, ManageEngine).
 </li>
 <li>
 Provide training and knowledge transfer on monitoring practices, asset governance, and analytics capabilities.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Technology, Engineering, or related field.
 </li>
 <li>
 Experience: Minimum 8+ years in IT Operations, Asset Management, or infrastructure governance roles.
 </li>
 <li>
 Strong knowledge of ITOM and ITAM concepts, frameworks, and automation practices.
 </li>
 <li>
 Experience with monitoring platforms (e.g., SolarWinds, Dynatrace, Zabbix, Nagios) and asset management tools.
 </li>
 <li>
 Hands-on experience designing workflows and lifecycle processes for IT assets.
 </li>
 <li>
 Knowledge of CMDB structures, discovery tools, and integration methods.
 </li>
 <li>
 Experience building analytics dashboards using BI or IT analytics platforms.
 </li>
 <li>
 Strong skills in documentation, governance, and process standardization.
 </li>
 <li>
 Certifications such as ITIL, ServiceNow ITAM/ITOM, or related credentials are preferred.
 </li>
 <li>
 Excellent command of English, with Arabic proficiency considered an added advantage.
 </li>
 </ul>
</div>

IT Operations and Asset Management Specialist

ahlibank

<div>
 
 
 SUMMARY OF ROLE
 
 
 
 
 The purpose of this role is to develop the Wealth Management business by increasing wealth penetration within the existing portfolio, propose new tie up with investment vendors that will result in increasing generated fee income, marketing vendors, increase AUM, and enhancing the overall quality of service &amp; performance of the business.
 
 
 
 
 KEY RESPONSIBILITIES
 
 
 
 
 
 Contribute to Wealth Management Strategy:
 
 
 
 
 Assist in developing and executing the Wealth Management strategy for ABO clients by analyzing client needs, market trends, and investment opportunities to align with the Bank&rsquo;s objectives.
 
 
 
 
 
 Support Product &amp; Investment Offerings:
 
 
 
 
 Assist in the introduction and promotion of new Wealth Management products, services, and investment instruments tailored to ABO clients&rsquo; financial goals and risk appetite.
 
 
 
 
 
 Portfolio Growth &amp; Revenue Generation:
 
 
 
 
 Drive wealth penetration within the existing client portfolio by identifying cross-selling and up-selling opportunities, with the objective of increasing Assets Under Management (AUM) and generating sustainable fee income.
 
 
 
 
 
 Market &amp; Client Relationship Building:
 
 
 
 
 Develop and strengthen long-term relationships with high-net-worth clients and key market stakeholders to enhance the Bank&rsquo;s positioning and capture new business opportunities.
 
 
 
 
 
 Disciplined Sales Execution:
 
 
 
 
 Apply a structured and disciplined sales process, including prospecting, needs analysis, solution presentation, and closing, while ensuring follow-up to maximize client satisfaction and business results.
 
 
 
 
 
 High-Quality Client Service:
 
 
 
 
 Deliver exceptional client experiences by providing personalized advice, proactive communication, and timely resolution of client queries and requests.
 
 
 
 
 
 In-Depth Product Knowledge:
 
 
 
 
 Demonstrate strong knowledge of Wealth Management products, global markets, and financial instruments, enabling the provision of sound investment recommendations and financial planning advice.
 
 
 
 
 
 Compliance &amp; Risk Management:
 
 
 
 
 Ensure strict adherence to compliance standards, regulatory requirements, and internal risk management policies in all client interactions and transactions.
 
 
 
 
 
 Sales &amp; Performance Reporting:
 
 
 
 
 Maintain accurate and timely documentation of client meetings, sales calls, and business development activities to support performance tracking and management reporting.
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Omani nationals only
 
 </li>
 <li>
 A Bachelor&rsquo;s degree in Finance, Economics, Business, or a related field is required.
 
 </li>
 <li>
 Minimum 5 years&rsquo; experience in Wealth Management
 
 </li>
 <li>
 Experience in selling insurance products is an added advantage
 
 </li>
 <li>
 Catering to HNWI
 
 </li>
 <li>
 Deep knowledge in various asset classes (Mutual funds/Fixed Income/ETF/etc)
 
 </li>
 </ul>
 
 
</div>

Wealth Advisor - Ahli Islamic

Port of Duqm Company SAOC

<div>
 
 1. Role Objective
 
 
 
 JOB CONTENT
 
 
 
 This role is designed for administering, and maintaining the Human Resources Management System HRMS to ensure the effective digital execution of all HR functions. The role supports HR operations, talent management, payroll coordination, and managing system workflows, data integrity, reporting, and user enablement across the organization.
 
 
 
 
 
 2. Duties and Responsibilities
 
 
 
 Responsibilities
 
 :
 
 <ol>
 <li>
 Act as a focal point for all job requisitions, approvals through the HRMS (IFS).
 </li>
 <li>
 Support and coordinate the recruitment process from job postings until the final selection to ensure smooth boarding through the HRMS.
 </li>
 <li>
 Maintain all employees&rsquo; data through HRMS to ensure all data&rsquo;s are up to date.
 </li>
 <li>
 Act as a focal point for all HRMS relatives in terms of process, workflow and data management.
 </li>
 <li>
 Support and coordinate the exist interview and process or end contract through the HRMS.
 </li>
 <li>
 Generate system reports and dashboards for HR and management as required
 </li>
 <li>
 Assists and provides support that employees are equitably treated and are satisfied in supporting good and harmonious relations among employees and emphasises quality and continuous improvement to enable the enable the company to get the best productivity out of them.
 </li>
 <li>
 Investigations in cases of employee complaints and disciplinary cases and make recommendations for disciplinary action based on the gravity of the offence to ensure employee services.
 </li>
 <li>
 Ensures the implementation of all relevant safety, Health and Welfare programs, procedures to promote employee safety, legislative compliance, good health and wellness
 </li>
 <li>
 Support managing talent employees and the succession planning program within the HRMS (IFS), including maintaining talent pools and readiness assessments.
 </li>
 <li>
 Support in implementing development plans through the HRMS (IFS) by maintaining individual development plans (IDPs), linking training activities to talent and succession programs, and tracking completion.
 </li>
 <li>
 Generate training effectiveness, compliance, and development reports from the HRMS.
 </li>
 <li>
 Provide HRMS training to department heads and line managers on recruitment, onboarding, training, and development functionalities.
 </li>
 <li>
 Support team members in any HR related matter as and when required.
 </li>
 <li>
 Complete all other related tasks assigned from time to time by the reporting manager or management.
 </li>
 </ol>
 
 
 
 
 
 MINIMUM EDUCATION &amp; QUALIFICATIONS
 
 
 
 
 Education:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in human resource or equivalent
 </li>
 </ul>
 
 
 Experience:
 
 
 <ul>
 <li>
 0-2 years of experience in similar role.
 </li>
 </ul>
 
 
 Special Skills &amp; Knowledge:
 
 
 <ul>
 <li>
 Good Knowledge Performance management system
 </li>
 <li>
 Knowledge of Oman Labour Law
 </li>
 <li>
 Personal and Interpersonal Skills
 </li>
 <li>
 Planning &amp; Time Management Skills
 </li>
 <li>
 Accurate and attentive to detail
 </li>
 <li>
 Excellent Communication Skills both verbal and written
 </li>
 <li>
 Proficiency in MS Suite
 </li>
 </ul>
</div>

HR Officer

Explore 354+ Management in Muscat this December. Find roles across top companies and apply now to boost your career.

354 management jobs IN Muscat

Deputy Manager – Wealth Management

Sales Executive - Hard Facility Management

IT Service Management Consultant (ITSM)

IT Service Management Consultant (ITSM)

IT Operations and Asset Management Specialist

Wealth Advisor - Ahli Islamic

HR Officer