26024 - rwy - business development lead (cyber security) - oman (muscat)

project manager

accountant

cost controller

front office manager

general manager

finance manager

Capital Group

Job SummaryWe are seeking a highly experienced Finance Manager to lead our financial operations with strong involvement in audits, cost control, and departmental expense governance. The role requires taking full command over budgeting, monitoring, and approving expenses across all departments while ensuring compliance, transparency, and financial discipline.Key Responsibilities Audit &amp; Compliance (Primary Focus)<ul><li>Lead and coordinate internal and external audits for all group companies</li><li>Prepare audit schedules, reconciliations, and supporting documents</li><li>Act as the single point of contact for auditors</li><li>Ensure timely closure of audit observations and implementation of corrective actions</li><li>Ensure compliance with VAT, tax regulations, statutory filings, and company policies</li></ul>Expense Control &amp; Departmental Oversight<ul><li>Take full command over all departmental expenses</li><li>Review, control, and approve budgets for each department</li><li>Monitor monthly, quarterly, and annual expenditure vs approved budgets</li><li>Implement cost-control measures and identify areas for savings</li><li>Set expense approval limits and enforce financial discipline across departments</li><li>Analyze deviations and report directly to management</li></ul>Financial Management &amp; Reporting<ul><li>Prepare and present monthly MIS reports, P&amp;L, cash flow, and balance sheets</li><li>Monitor cash flow and working capital requirements</li><li>Oversee accounts payable, receivable, payroll, and banking operations</li><li>Ensure accurate and timely financial closing every month</li><li>Support management in financial planning and strategic decisions</li></ul>Budgeting &amp; Forecasting<ul><li>Prepare annual budgets and periodic forecasts</li><li>Coordinate with department heads for realistic budget planning</li><li>Track performance and revise forecasts when required</li></ul>Team &amp; Process Management<ul><li>Supervise and guide the accounts and finance team</li><li>Establish strong financial processes, controls, and SOPs</li><li>Ensure proper documentation and record keeping across all finance functions</li></ul>Required Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Finance, Accounting, or Commerce</li><li>Professional qualification such as CA / CMA / ACCA (preferred)</li><li>5&ndash;7 years of experience in a Finance Manager or similar senior role</li><li>Strong hands-on experience in audit handling and expense control</li><li>Experience managing finance for multi-branch or multi-business operations</li><li>Knowledge of VAT and local compliance regulations (Oman/GCC preferred)</li></ul>Key Skills &amp; Competencies<ul><li>Strong audit and compliance expertise</li><li>Excellent cost control and budgeting skills</li><li>Commanding personality with ability to enforce financial discipline</li><li>High attention to detail and analytical thinking</li><li>Strong leadership and communication skills</li><li>Ability to work independently and take ownership</li></ul>Job Type: Full-timePay: RO600.000 - RO700.000 per month

FINANCE MANAGER

<div>Company Description 
SGS is the world&rsquo;s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance, and sustainability.
We are looking for an Expert Treasury for a period of 1 year who will oversee the Treasury team by managing various responsibilities, including securing financing (preferably Islamic financing), support in obtaining derivatives, performing Cash Management duties such as cash forecasts, monitoring cash flow, initiating electronic payments, coordinating short-term investments, maintaining the treasury trial balance, and fostering strong banking relationships. 
The position will act in accordance with the Group's Mission, Vision, Values, and Strategies, as well as its policies, guidelines, and international standards, supported by an IT Technology platform, HSSE standards, Omani government regulations, and other legal justifications, in consonance with national objectives and best international practices. 
Job Description 
Ensure alignment of the overall company funding strategy with policies and procedures, optimizing the use of debt capacity. 
 
Review treasury payments, drawdowns, debt utilization and compliance requirements. 
 
Plan cash positioning, initiate treasury payments, and execute foreign exchange currency transactions. 
 
Manage negotiations with banks for fund placement and provide monthly performance reports. 
 
Monitor and analyze cash flow forecast reports, contributing to the long-term funding strategy. 
 
Prepare and submit treasury reports regularly to committees, the Board of Directors, shareholders, and other ad-hoc requirements. 
 
Monitor and maintain the company's treasury risk register and provide recommendations for mitigating and managing identified risks. 
 
Ensure updated treasury policies and procedures, treasury risk register and mapped controls are in place. Establish, structure manage cultivate long-term relationships with local, regional and international banks. 
 
Manage treasury-specific GL accounts and maintain financial records and Liaise with the Finance Control Team for timely and accurate reporting of the treasury trial balance and disclosures. 
 
Ensure continuous monitoring of the company's compliant position as per MSX and/ or AAOIFI rules. 
 
Follow established processes to ensure accurate and complete assessment and review of bank credit and support in establishing a standardized procedure to complete the assessment to provide prompt feedback on the creditworthiness of the counterparty. 
 
Collaborate effectively with colleagues from other departments to achieve department objectives and performance metrics. 
 
Identify opportunities to standardize processes and drive efficiencies. 
 
Respond promptly to queries from lenders, stakeholders, tax, and audit inquiries. 
 
Developing the Funding Plan: Aid in creating the medium- and long-term funding plan for the organization. 
 
Formulating the Financing Strategy: Assist in developing the medium- and long-term financing strategy, including evaluating the pros and cons of various financing instruments. 
 
Analyzing Capital Structure: Analyze the current capital structure and identify more efficient ways to reduce financing costs, such as re-negotiations with existing lenders and refinancing, to maximize company earnings and shareholder value. 
 
Evaluating Financing Solutions: Assess different financing solutions proposed by stakeholders for Hydrogen and CCUS projects. 
Qualifications<ul><li> 
Minimum 8+ years of relevant treasury experience, preferably in a large corporate or complex organization.</li><li>Experience in obtaining Islamic Financing. Extensive experience in dealing with cash and liquidity planning, working capital management, cash flow forecasts and cash flow analyses and management in a front office function.</li><li>Hand-on experience in utilizing SWIFT and EFTs treasury management systems and other Treasury management platforms. Extensive experience in Treasury reporting. Experience in Sharia-compliant derivatives.</li><li>Strong experience in dealing with financial reporting risk management, and MIS reporting. Practical experience in managing finance-related risk management.</li></ul> 
Additional Information 
#LI-Onsite</div>

Expert Treasury

Jumeirah

<div>
 
 About Jumeirah
 
 
 
 Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
 
 
 
 About Jumeirah Muscat Bay
 
 
 
 Set in a secluded cove at Bandar Jissah, between the Al Hajar Mountains and the Gulf of Oman, Jumeirah Muscat Bay invites guests to experience Muscat&rsquo;s breathtaking natural beauty, where mountains meet the sea at the resort&rsquo;s edge. The resort offers ocean-facing rooms and suites, as well as summerhouses and villas with private plunge pools and direct beach access. Guests can also enjoy Jumeirah&rsquo;s signature Talise Spa, an SSI-certified dive centre, diverse dining options, and a dedicated Kids Club.
 
 
 
 About The Job
 
 
 
 An exciting opportunity has arisen for a
 
 General Cashier - Finance
 
 to join
 
 Jumeirah Muscat Bay
 
 .
 
 
 
 The Main Duties And Responsibilities Of This Role Are
 
 
 
 <ul>
 <li>
 Manage daily receipts and payments, including cash transactions (IOUs, expense claims, cash advances), ensuring full accuracy, compliance, and adherence to company policies.
 </li>
 <li>
 Clear cash IOUs/advances on time, prepare daily cash transaction reports, and submit them to the Finance Manager / Assistant Finance Manager for review and control.
 </li>
 <li>
 Verify transaction accuracy before releasing payments, ensuring all required documentation and approvals are completed as per procedure.
 </li>
 <li>
 Control all receipts from the Jumeirah Village Mini Market, prepare daily sales reports, and coordinate daily cash deposit procedures with Transguard Services.
 </li>
 <li>
 Control prepaid telephone cards, issue them only to authorized colleagues with approval, and maintain accurate distribution records as per audit requirements.
 </li>
 <li>
 Maintain cheque control and supplier payments by filing signed cheques, releasing cheques daily with acknowledgment, controlling petty cash releases, and managing visa/Salik/E-Dirham related accounts with correct allocation to SBUs/departments.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
 <li>
 Education (Essential): High School Diploma
 </li>
 <li>
 Education (Desirable): Bachelor&rsquo;s Degree in Finance, Accountancy, or any related field
 </li>
 <li>
 Technical Competency: Microsoft Office programs &ndash; Intermediate level
 </li>
 <li>
 Behavioral Competencies: Problem-solving, leadership &amp; team management, creativity, project management, and strong attention to detail
 </li>
 <li>
 Experience: 3&ndash;5 years of experience working in a Finance Department
 
 
 </li>
 </ul>
 
 About The Benefits
 
 
 
 At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
 
 
 
 Benefits Include
 
 
 
 <ul>
 <li>
 Supportive and inclusive work environment
 </li>
 <li>
 Access to Learning &amp; Development programmes and clear career pathways
 </li>
 <li>
 Opportunities for internal mobility within our global network
 </li>
 <li>
 Colleague discounts on food, beverage, and hotel stays worldwide
 </li>
 <li>
 Comprehensive health care and insurance benefits
 </li>
 <li>
 Locally competitive salary and incentive structure
 </li>
 <li>
 Locally relevant benefits as determined by the property
 
 
 </li>
 </ul>
 
 Primary Location
 
 
 
 Oman-Muscat
 
 
 
 Job
 
 
 
 Jumeirah Job Group
 
 
 
 Organization
 
 
 
 Jumeirah Muscat Bay [JMBH]
 
 
 
 Job Posting
 
 
 
 Jan 25, 2026, 5:23:37 PM
</div>

General Cashier - Finance - Jumeirah Muscat Bay

Global network solution and business

Operations manager to plan, direct and coordinate the operations of the organization. The operations manager is responsible for ensuring and improving the performance, productivity, efficiency and profitability of departmental and organizational operations through the provision of effective methods and strategies.MAIN JOB TASKS<ul><li>Coordination and Supervision - Coordinate, manage and monitor the workings of various departments in the organization.</li><li>Financial - Review working budget and data. Utilize financial data to improve profitability. Prepare and control operational budgets. Control inventory. Plan effective strategies for the financial well-being of the company. Implement on time invoicing, and collection strategy in coordination with fianc&eacute; team.</li><li>Best Practices - Improve processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures.</li><li>Human Resources - Plan the use of human resources. Organize recruitment and placement of required staff. Establish organizational structures. Delegate tasks and accountabilities. Establish work schedules. Supervise staff. Monitor and evaluate performance. Make sure employee welfare and make sure their salaries and benefits are provided to them on time as per policy.</li><li>Time and overtime- Control on time and overtime and weekend and holidays work schedule plan and monitor and to provide necessary productive action plan to site in charges.</li><li>Production - Coordinate and monitor the work of various departments involved in services, warehousing, pricing and distribution of goods and services. Monitor performance and implement improvements. Ensure quality of service. Manage quality and quantity of employee productivity. Manage maintenance of equipment and machinery. Provide technical support where necessary.</li><li>Communication - Monitor, manage and improve the efficiency of support services such as IT, HR, Accounts and Finance. Facilitate coordination and communication between support functions.</li><li>FM and Customer Service - Manage customer support. Plan and support all technical and Housekeeping and maintenance helpdesk and pest control and landscaping and any related AMC and any services related to FM activities.</li><li>Strategic Input - Liaison with top management (General Manager). Assist in the development of strategic plans for operational activity. Implement and manage operational plans.</li></ul>Duties and Responsibilities<ul><li>HSE, QUALITY, Training -Implement HSE, ISO and standardised forms documentation and schedule training to improve quality and standards for work and workforce.</li><li>O&amp;M manual, HSE and quality Manual- Prepare and Provide requisite forms and operation manuals, quality manuals and HSE manuals at site.</li><li>Site &amp;Client visit -Conduct site visit with site team and clients each site minimum once in 2 months, plan and submit visit plan to management.</li><li>Invoicing and collection &ndash;arrange to submit cost sheet to finance, Initiate for invoice and client acknowledgement and collection follow up each contract.</li></ul>Risk assessment plan- Conduct survey and prepare risk assessment plan for each site and to be reviewed every quarter with GM.If you are having this experience share your cv to info@gnsbusiness.com or WhatsApp +968 76269238Job Type: Full-timeWork Location: Remote

OPERATIONS MANAGER JOB DESCRIPTION - FM services

Minor Hotels

<div>
 
 Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 WHAT WE BELIEVE AND HOW WE CHOOSE TO BEHAVE
 
 
 
 
 
 At
 
 Tivoli LA VIE Muscat Hotel &amp; Residences
 
 , we embody a culture of timeless hospitality, sophistication, and warm service. As Tivoli team members, we are committed to the following principles:
 
 
 
 <ul>
 <li>
 
 We take pride in the quality of our work, our appearance, and the way we communicate with guests and colleagues.
 
 
 
 </li>
 <li>
 
 We use initiative and sound judgment to find effective solutions for guests and team members.
 
 
 
 </li>
 <li>
 
 We collaborate across all departments to deliver exceptional service at every moment.
 
 
 
 </li>
 <li>
 
 We embrace innovation and continuously seek new ways to enhance the guest experience.
 
 
 
 </li>
 <li>
 
 We treat every guest and colleague with respect, dignity, and care&mdash;everyone is valued.
 
 
 
 </li>
 <li>
 
 We uphold the highest standards of professionalism, honesty, and integrity.
 
 
 
 </li>
 <li>
 
 We represent our hotel and Oman with pride to guests from around the world.
 
 
 
 </li>
 </ul>
 
 
 WHY THIS JOB EXISTS
 
 
 
 
 
 This role exists to support the financial effectiveness, accuracy, and integrity of
 
 Tivoli LA VIE Muscat Hotel &amp; Residences
 
 , contributing to smooth nightly financial operations and ensuring the timely completion of all audit and reporting functions.
 
 
 
 
 As part of the Finance Department, this role safeguards the hotel&rsquo;s financial records, ensures proper internal controls, and maintains compliance with policies and procedures. High ethical standards are essential to sustain the confidence of leaders, colleagues, and external stakeholders, and to uphold the hotel&rsquo;s reputation for excellence.
 
 
 
 
 At Tivoli, we value respect, collaboration, and service excellence. We work together to ensure the financial stability of the hotel while supporting the overall guest experience at the highest quality.
 
 
 
 
 
 KEY DUTIES AND RESPONSIBILITIES
 
 
 
 
 
 
 This list highlights the primary duties for the role, but it is not exhaustive. Tivoli team members are expected to proactively support the business and contribute to continuous improvement.
 
 
 
 
 <ul>
 <li>
 
 Review and verify all entries made by the Night Auditor daily, ensuring the accuracy of the Gross Revenue Report and timely distribution.
 
 
 
 </li>
 <li>
 
 Complete all OPERA system worksheets, including general cashier summaries, deposit verifications, over/short reports, routing checks, miscellaneous vouchers, and petty cash documentation.
 
 
 
 </li>
 <li>
 
 Ensure that all charges&mdash;including adjustments, rebates, and miscellaneous postings&mdash;are accurately recorded.
 
 
 
 </li>
 <li>
 
 Audit the coding and account allocations for all prior-day rebates, miscellaneous charges, and paid-outs.
 
 
 
 </li>
 <li>
 
 Reconcile guest ledger and city ledger totals between OPERA reports and the general ledger; coordinate with the Accounts Receivable Clerk for accuracy.
 
 
 
 </li>
 <li>
 
 Prepare and ensure the accuracy of weekly flash reports and submit them to the corporate office according to the required schedule.
 
 
 
 </li>
 <li>
 
 Back up all journals at month-end, perform month-end closing tasks, and generate the general ledger interface file.
 
 
 
 </li>
 <li>
 
 Properly file and archive all finance-related documents in accordance with company policies.
 
 
 
 </li>
 <li>
 
 Reconcile unearned income, membership accounts, and ensure cash balances align with General Cashier and Accounts Payable records.
 
 
 
 </li>
 <li>
 
 Follow up on Night Audit discrepancy reports (GIG sheets) and communicate findings to the Accounting Manager.
 
 
 
 </li>
 <li>
 
 Maintain a communication logbook with the Night Audit team for accurate handovers.
 
 
 
 </li>
 <li>
 
 Support Department Heads by advising on revenue trends, rebate levels, and any variances exceeding acceptable norms; ensure all rebates and adjustments include valid documentation.
 
 
 
 </li>
 <li>
 
 Reconcile sales tax payable on a monthly basis.
 
 
 
 </li>
 <li>
 
 Perform additional duties as directed by the Director of Finance or Accounting Manager.
 
 
 
 </li>
 <li>
 
 Report any cashiering-related system violations immediately to the Director of Finance and Accounting Manager.
 
 
 
 </li>
 <li>
 
 Provide coverage for the Night Audit function when required.
 
 
 
 </li>
 <li>
 
 Contribute to the hotel&rsquo;s ongoing quality improvement initiatives.
 
 
 
 </li>
 <li>
 
 Maintain strong working relationships with other departments to support smooth operations.
 
 
 
 </li>
 <li>
 
 Assist guests with telephone or switchboard inquiries when required.
 
 
 
 </li>
 </ul>
 
 
 HOW YOU CAN SUCCEED IN THIS ROLE
 
 
 
 
 
 The most successful individuals in this role at
 
 Tivoli LA VIE Muscat Hotel &amp; Residences
 
 consistently demonstrate the following qualities:
 
 
 
 
 
 Working with Others
 
 
 
 
 <ul>
 <li>
 
 Anticipate and exceed the needs of guests and colleagues.
 
 
 
 </li>
 <li>
 
 Use initiative and sound judgment to resolve issues calmly and efficiently.
 
 
 
 </li>
 <li>
 
 Enjoy collaborating with others to achieve shared goals and support the team.
 
 
 
 </li>
 <li>
 
 Act with professionalism, respect, and integrity at all times.
 
 
 
 </li>
 </ul>
 
 
 Taking Responsibility
 
 
 
 
 <ul>
 <li>
 
 Conduct all financial and operational activities with honesty, fairness, and confidentiality.
 
 
 
 </li>
 <li>
 
 Prioritize workload effectively and maintain organized, structured work habits.
 
 
 
 </li>
 <li>
 
 Manage time carefully, demonstrate strong attention to detail, and work independently when needed.
 
 
 
 </li>
 <li>
 
 Maintain a positive and solution-oriented attitude under pressure.
 
 
 
 </li>
 <li>
 
 Review work thoroughly to ensure accuracy.
 
 
 
 </li>
 </ul>
 
 
 Delivering Results
 
 
 
 
 <ul>
 <li>
 
 Commit to meeting and exceeding performance standards.
 
 
 
 </li>
 <li>
 
 Continuously develop professional skills and technical competencies.
 
 
 
 </li>
 <li>
 
 Perform tasks in accordance with established policies, procedures, and internal controls.
 
 
 
 </li>
 <li>
 
 Consistently contribute to delivering an exceptional guest experience.
 
 
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 &bull; College diploma in hotel management or financial majors
 
 
 &bull; Previous experience in Front Office
 
 
 &bull; Experience with Front Office Systems
 
 
 &bull; Good level of English both written and spoken
 
 
 
</div>

Income Auditor

Mandarin Oriental Hotel Group

<div>Mandarin Oriental Muscat is looking for a Director of Spa &amp; Wellness to join our Spa &amp; Wellness team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Muscat

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.

For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.

About the job

Finance
<ul>
<li>Responsible for the development of the Spa, fitness and Kids Club yearly budget.</li>
<li>Responsible for re-forecasting of the budget as and when is necessary.</li>
<li>Responsible for the financial performance of the spa and related departments.</li>
<li>Responsible for the compilation of the Spa monthly profit and loss account and statistics.</li>
<li>Review daily revenue updates on Spa revenue produced by Datavision daily and discuss with Hotel Manager during the weekly meetings.</li>
<li>Establish strategies for achieving the targets.</li>
<li>Regular review of therapist schedules, therapists and treatment room utilization in order to maximize yield potential of the Spa.</li>
<li>Setting achievable goals for spa colleagues, to include both treatment and retail goals.</li>
<li>Plan yearly Capex necessarily.</li>
<li>Working closely with Director of Finance at all times.</li>
<li>Support the Director of Finance in the hotel&rsquo;s overall financial performance.</li>
<li>Control aspect of operational supplies and labor in the Spa &amp; Wellness.</li>
</ul>
Marketing
<ul>
<li>Develop Spa marketing plan and its activities together with the Director of Marketing Communications and be responsible for the execution of the plan.</li>
<li>Responsible for the development of marketing strategies for the Spa &amp; Wellness department.</li>
<li>Develop the yearly event calendar with the Director of Marketing Communications.</li>
<li>Working closely with the Director of Marketing Communications and the Public Relations Manager.</li>
<li>Ensure regular market research/studies are being conducted to understand the market trends within Qatar and internationally.</li>
<li>Liaison with other Spa Directors in the group to develop attractive group promotions.</li>
<li>Attend sales calls as and when is necessary.</li>
<li>Development of marketing strategies for the female and male hair and beauty salons, and Spa and Fitness.</li>
</ul>
Human Resources
<ul>
<li>Perform annual performance reviews, encouraging and coaching the development of all the colleagues in the Spa &amp; Wellness division.</li>
<li>Oversee the recruitment, induction, training development, appraisal and discipline of all spa &amp; wellness colleagues.</li>
<li>Enforce a clear understanding of colleagues&rsquo; rules is in accordance with the MOHG Human Resources Policies.</li>
<li>Will be responsible for timely documentation and the discipline of the colleagues in accordance with progressive discipline procedures outlined in the Human Resources policy &amp; procedure guide.</li>
<li>Interview prospective candidates for various positions in the Spa &amp; Wellness by following strict guidelines and criteria set up by Human Resource.</li>
<li>Development of Human Resource strategy for recruitment and selection of colleagues.</li>
<li>Career development programs for colleagues.</li>
<li>Appropriate compensation and benefit packages for colleagues.</li>
<li>Labor cost management.</li>
<li>Community and sustainable programs.</li>
</ul>
Training
<ul>
<li>Signoff on all Departmental Learning Checklists completed by Departmental Trainers to ensure that standards and procedures have been understood.</li>
<li>Pass on any learned knowledge from shows or training, thereby being an avenue for industry information.</li>
<li>Ensure that SOP&rsquo;s are continuously updated for all spa &amp; wellness colleagues.</li>
<li>Regular review of treatments and SOPs.</li>
<li>Responsible for maintaining the high standard of treatment, service and attention to detail within the spa &amp; wellness.</li>
<li>Meet with all new heads of departments by providing a tour of the spa and explain the philosophy and culture of the Spa.</li>
</ul>
Spa Operations
<ul>
<li>Responsible for the enforcement of all policies and objectives within the spa.</li>
<li>Director of Spa &amp; Wellness to take reservations as and when is necessary.</li>
<li>Dealing with dissatisfied or disgruntled guests.</li>
<li>Responsible for motivating retail sales.</li>
<li>Assuring that mistakes mentioned are corrected and discuss procedures that were performed correctly.</li>
<li>Regular daily walkthroughs of the Spa and Wellness areas to review all Standards and Procedures and operational status of the Spa &amp; Wellness, including female and male salons.</li>
<li>Reading through the many essentials e-mails that deal regarding spa, meetings, groups, and VIP&rsquo;s. Also, replying to guest, vendor, sales and colleague e-mails.</li>
</ul>
Engineering
<ul>
<li>Ensure all the Occupational Health and Safety Policies and Procedures are in compliance with the Safe, Sound &amp; Sustainable guidelines.</li>
<li>Frequent checks of equipment and facilities to prevent loss of equipment due to negligence or wear and tear.</li>
</ul>
Departmental Meetings
<ul>
<li>Prepare and present bi-monthly meeting for all Spa &amp; Wellness colleagues. Minutes need to be provided to Human Resources and printed out to be available in the Spa office. Ensure that any colleagues, who were excused from the meeting, read the minutes. The following categories should also be discussed during this meeting: marketing, promotions, colleagues&rsquo; development, operations and finance.</li>
<li>During briefings, ensure any issues are discussed and provide information of special attention guest and groups that may be in house.</li>
<li>Review log of training completed by Departmental Trainers.</li>
<li>Review monthly training schedules for all spa &amp; wellness colleagues.</li>
<li>Attending relevant meetings organized by other Department Heads.</li>
<li>Conduct weekly meeting with Spa Treatment Manager and Spa Operations Manager</li>
<li>Conduct weekly MOD meeting to discuss any operational issues</li>
</ul>
Customer Relations
<ul>
<li>To deal with any problems, enquiries and complaints from spa &amp; wellness guests and potential guests.</li>
</ul>
Inventory
<ul>
<li>Review stock checks at the end of month for financial reports.</li>
<li>Ensure that purchasing is aligned with budget.</li>
<li>Product line selection with Spa Treatments Manager and Spa Operations Manager.</li>
<li>Replacement of items due to wear and tear.</li>
</ul>
Planning and Preparation
<ul>
<li>Special guests and VIP&rsquo;s with special needs.</li>
<li>It is essential to keep abreast of any developments in the spa &amp; wellness industry.</li>
<li>Frequent competitor analysis is necessary.</li>
<li>Strategic planning for assigned projects by organizing committees and following up with goals established on set time lines.</li>
<li>Responsible for setting Spa&rsquo;s annual goals by January each year. Responsible for communicating this plan with Spa &amp; Wellness colleagues.</li>
<li>On occasion, it is necessary to determine contingency plans when business is exposed to unusual factors such as war, poor economy or natural disasters.</li>
<li>To prepare reports for the Hotel Manager for the need for new developments or changes to existing policies or objectives to keep abreast of market developments and new projects/services available.</li>
<li>Work with budget goals and spreadsheets by understanding desired service/retail percentages and overall cost management.</li>
</ul>
Manager on Duty
<ul>
<li>Responsible for the operations of the division and guest interactions.</li>
<li>Review treatments and notes in Spa Soft.</li>
</ul>
Events and Presentations
<ul>
<li>TV/Radio interviews.</li>
<li>Attends regular industry job fairs and local Spa colleague events regarding employment together with Spa Treatments Manager.</li>
<li>Attend tradeshows for products &amp; services in particular ISPA every year.</li>
</ul>
Our commitment to you
<ul>
<li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li></ul></div>

Director of Spa & Wellness

ahlibank

<div>
 
 SUMMARY OF ROLE:
 
 
 The Private Banking Senior Relationship Manager is responsible for acquiring and growing Private Banking client relationships, increasing Assets under Management (AUM), and enhancing both liabilities and asset portfolios. The role requires delivering superior client service, achieving revenue targets, and ensuring full compliance with risk and regulatory guidelines.
 
 
 
 KEY RESPONSIBILITIES:
 
 
 
 Responsibilities
 
 
 
 Business Development
 
 
 &bull; Source and acquire new Private Banking clients in line with the Bank&rsquo;s strategic objectives.
 
 &bull; Identify high-net-worth individuals and build strong, trust-based relationships.
 
 &bull; Promote the full suite of Private Banking products and services to attract new assets and liabilities.
 
 
 
 Relationship Management
 
 
 &bull; Strengthen and grow relationships with existing Private Banking clients.
 
 &bull; Understand clients&rsquo; financial needs and provide tailored investment and banking solutions.
 
 &bull; Ensure high levels of client satisfaction through personalized service and regular engagement.
 
 
 
 Sales Process &amp; Reporting
 
 
 &bull; Apply a structured and disciplined sales approach, including needs-based selling and cross-selling.
 
 &bull; Maintain up-to-date records of sales activities, visits, and pipeline opportunities in Qube or other relevant systems.
 
 &bull; Report on sales performance and progress against targets to line management.
 
 
 
 Compliance &amp; Risk Management
 
 
 &bull; Ensure adherence to all compliance requirements, including KYC, AML, and CBO regulations.
 
 &bull; Monitor client transactions and activities for any red flags or risk indicators.
 
 &bull; Collaborate with internal risk and compliance teams to manage any identified issues.
 
 
 
 Product &amp; Market Expertise
 
 
 &bull; Maintain strong knowledge of the Bank&rsquo;s investment, wealth, and liability product offerings.
 
 &bull; Stay updated on market developments, economic trends, and client behaviors.
 
 &bull; Recommend appropriate solutions aligned with clients&rsquo; investment profiles and risk appetites.
 
 
 
 
 Requirements
 
 
 &bull; Omani nationals only
 
 &bull; Bachelor&rsquo;s degree in Finance, Business Administration, Economics, or a related field.
 
 &bull; Minimum 6 years of experience in private banking, wealth management, or financial advisory roles.
 
 
 
 
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Senior Relationship Manager - Private Banking

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