delivery consultant

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senior delivery consultant Jobs in Karachi

senior delivery consultant

assistant manager operational excellence Jobs in Karachi

assistant manager operational excellence

manager delivery operations

United King

We are seeking an experienced and results-driven Delivery Manager to oversee and optimize our order fulfillment and last-mile delivery operations. The ideal candidate will ensure timely, cost-effective, and high-quality delivery experiences for our customers.Key Responsibilities<ul><li>Oversee end-to-end delivery operations, including the management of the company&rsquo;s in-house rider fleet and coordination with external delivery partners.</li><li>Collaborate with branches, customer service, and delivery partners to ensure on-time deliveries.</li><li>Monitor daily performance metrics (OTD, delivery TAT, etc.) and implement process improvements.</li><li>Resolve delivery-related issues and customer escalations efficiently.</li><li>Develop and implement strategies to reduce costs and improve delivery speed.</li><li>Ensure compliance with company policies, safety standards, and local regulations.</li><li>Lead and mentor the delivery support team.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in business, Supply Chain, Marketing, or related field (MBA preferred).</li><li>5+ years of experience in eCommerce or logistics/delivery management.</li><li>Strong analytical, problem-solving, and communication skills.</li><li>Familiarity with delivery management systems and tools.</li><li>Ability to work in a fast-paced, dynamic environment.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li><li>What is your notice period?</li></ul>Work Location: In person

Manager - Delivery Operations

Inbox Business Technologies

<div>
 Inbox Business Technologies is looking for a highly skilled and experienced
 
 Service Manager
 
 to lead project operations and ensure the efficient delivery of managed IT services. The ideal candidate will have a strong background in IT Service Management (ITSM), proven expertise in ITIL practices, and hands-on experience with ITSM tools such as ServiceNow.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Lead day-to-day operations of IT service delivery in line with ITIL standards.
 </li>
 <li>
 Oversee and manage service requests, incidents, changes, and asset management processes.
 </li>
 <li>
 Ensure effective IT Asset Management, including Fixed Asset Register (FAR), CMDB maintenance, and lifecycle management.
 </li>
 <li>
 Collaborate with internal and external stakeholders to maintain high service quality and adherence to SLAs
 </li>
 <li>
 Manage and resolve conflicts, prioritize tasks, and ensure timely delivery of services and projects.
 </li>
 <li>
 Build and maintain strong customer relationships and act as a point of escalation for service-related issues.
 </li>
 <li>
 Drive continuous improvement in service delivery and support performance.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Sciences or higher
 </li>
 <li>
 5+ Years of experience in relevant field
 </li>
 <li>
 Proficient in ITSM tools (ServiceNow/SNOW preferred)
 </li>
 <li>
 Strong understanding of ITIL processes and ITSM standards
 </li>
 <li>
 Hands-on experience with Request, Incident, Change, and Asset Management, IT Asset Management (FAR, CMDB), and IT Lifecycle Management
 </li>
 <li>
 Strong project management capabilities, including planning, execution, and delivery
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Strong leadership and people management skills
 </li>
 <li>
 Effective customer relationship management
 </li>
 <li>
 Effective time management and conflict resolution abilities
 </li>
 <li>
 SLA management skills
 </li>
 <li>
 Certification/Training preferred: ITIL V4, PMP
 </li>
 </ul>
</div>

Service Manager

<div>Inbox Business Technologies is looking for a highly skilled and experienced Service Manager to lead project operations and ensure the efficient delivery of managed IT services. The ideal candidate will have a strong background in IT Service Management (ITSM), proven expertise in ITIL practices, and hands-on experience with ITSM tools such as ServiceNow.<h3 class="jobSectionHeader">
Responsibilities</h3><ul>
<li>Lead day-to-day operations of IT service delivery in line with ITIL standards.
</li><li>Oversee and manage service requests, incidents, changes, and asset management processes.
</li><li>Ensure effective IT Asset Management, including Fixed Asset Register (FAR), CMDB maintenance, and lifecycle management.
</li><li>Collaborate with internal and external stakeholders to maintain high service quality and adherence to SLAs.</li>
<li>Manage and resolve conflicts, prioritize tasks, and ensure timely delivery of services and projects.
</li><li>Build and maintain strong customer relationships and act as a point of escalation for service-related issues.
</li><li>Drive continuous improvement in service delivery and support performance.
</li></ul>Requirements<ul>
<li>
Bachelor&rsquo;s degree in Computer Sciences or higher</li>
<li>5+ Years of experience in relevant field</li>
<li>Proficient in ITSM tools (ServiceNow/SNOW preferred)
</li><li>Strong understanding of ITIL processes and ITSM standards
</li><li>Hands-on experience with Request, Incident, Change, and Asset Management, IT Asset Management (FAR, CMDB), and IT Lifecycle Management
</li><li>Strong project management capabilities, including planning, execution, and delivery</li>
<li>Excellent verbal and written communication skills
</li><li>Strong leadership and people management skills
</li><li>Effective customer relationship management
</li><li>Effective time management and conflict resolution abilities.</li>
<li>SLA management skills</li>
<li>Certification/Training preferred: ITIL V4, PMP</li></ul></div>

Agri Commodites

Job Title: Junior Export ExecutiveLocation: Karachi Department: Export / International Trade Reporting to: Export Manager / Senior Export Executive Industry: Agri-CommoditiesJob Summary:We are seeking a motivated and detail-oriented Junior Export Executive to support our export operations. The role involves coordinating shipments, handling export documentation, liaising with logistics partners, and ensuring timely and compliant delivery of goods (mainly rice) to international clients.Key Responsibilities:<ul><li>Assist in preparing and processing export documentation such as invoices, packing lists, bill of lading, certificates of origin, and shipping instructions.</li><li>Coordinate with freight forwarders, shipping lines, and customs brokers to ensure smooth movement of goods.</li><li>Track shipments and provide updates to internal teams and customers.</li><li>Maintain communication with international clients regarding order status, delivery schedules, and documentation needs.</li><li>Ensure compliance with export regulations, documentation standards, and destination country import requirements.</li><li>Support the Export Manager in managing LCs (Letters of Credit) and bank-related export documents.</li><li>Maintain and update records of export transactions and shipments.</li><li>Assist in market research, customer follow-ups, and preparing quotations as required.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in International Business, Commerce, Logistics, or a related field.</li><li>0&ndash;2 years of experience in export operations (preferably in agri-commodities or FMCG sector).</li><li>Basic knowledge of export procedures, Incoterms, and international trade regulations.</li><li>Proficiency in MS Office (especially Excel and Word).</li><li>Strong communication and organizational skills.</li><li>Ability to work under pressure and manage multiple tasks.</li><li>Attention to detail and a proactive attitude.</li></ul>Preferred:<ul><li>Familiarity with rice export markets and customs procedures.</li><li>Knowledge of ERP systems or export management software.</li><li>Ability to speak/write in English &amp; Urdu.</li></ul>Growth Opportunity:This is an entry-level position with opportunities to grow into a Senior Export Executive, Export Manager, or International Sales roles, depending on performance and skills development.Job Types: Full-time, FresherWork Location: In personApplication Deadline: 11/10/2025

Export Control Officer

PerksHR

JOB DISCRIPTIONPurpose of the role:The purpose of the IT Manager role is to ensure that technology operations and strategies effectively support business growth, operational efficiency, and customer engagement by aligning IT initiatives with overall business objectives.Position Overview:The IT Manager leads the technology operations of the organization, driving the implementation and continuous improvement of core enterprise systems, overseeing IT infrastructure and security, and fostering innovation through emerging technologies. Acting as a bridge between business needs and technical solutions, the IT Manager ensures seamless system integration, robust data management, and high-quality IT service delivery to enable the organization&rsquo;s success and transformation.Key Responsibilities :1.Technology &amp; Systems Management<ul><li>Lead the implementation, integration, and continuous improvement of our core enterprise systems, including Membership Management System, Member-facing technologies such as mobile and web offering, ERP, CRM.</li><li>Drive innovation by identifying and implementing emerging technologies that enhance business performance, customer engagement, and operational efficiency such as introducing Data analytics, Agentic AI.</li><li>Drive adoption of BI tools for reporting and insights, to monitor KPIs identified by the business.</li><li>Ensure seamless data flow and system interoperability through robust API integrations between multiple systems.</li><li>Stay ahead of industry trends by researching and adopting new tools, automation opportunities, and digital platforms to support growth and transformation.</li><li>Maintain comprehensive system documentation, architecture diagrams, and process workflows for governance and scalability.</li></ul>2. IT Infrastructure &amp; Operations<ul><li>Manage network, cloud, and server infrastructure across all gym locations.</li><li>Supervise the setup and maintenance of hardware, access control, CCTV, biometric systems, and connectivity.</li><li>Implement and monitor data security, backup, and disaster recovery protocols.</li><li>Ensure smooth day-to-day IT operations and high system availability.</li></ul>3. Vendor &amp; Stakeholder Management<ul><li>Manage relationships with vendors, consultants, and technology service providers.</li><li>Review proposals, negotiate contracts, and monitor SLAs for service quality and delivery.</li><li>Collaborate with internal departments to align IT initiatives with business goals.</li></ul>4. IT Governance &amp; Leadership<ul><li>Develop and enforce IT policies, standards, and SOPs.</li><li>Lead and mentor the IT support team to build technical capability and operational excellence.</li><li>Champion digital transformation initiatives across the organization.</li><li>Regularly update management on technology performance, opportunities, and risks.</li></ul>Requirements:<ul><li>Bachelors in Computer Science or Software Engineering. PMP Certification (Preferred)</li><li>7&ndash;8 years&rsquo; experience (incl. 2 years in a similar role).</li><li>Strong in Python, React, APIs, Cloud (AWS/Azure), and BI tools.</li><li>Tech-savvy, detail-oriented, and solution-driven professional.</li></ul>Technical Skills:Hands-on foundation required, with strength in architecture, evaluation, and Implementation.<ul><li>Languages / Frameworks: Python, PHP, React, Angular JS, or similar</li><li>APIs &amp; Integrations: RESTful APIs, GraphQL, Postman, JSON</li><li>Databases: MySQL, PostgreSQL, or MS SQL</li><li>Infrastructure: AWS, Azure, or Google Cloud; Networking (Cisco, Fortinet); Backup &amp; Recovery</li><li>BI &amp; Analytics: Power BI, Tableau, with SQL and data modelling fundamentals</li><li>Tools: Git / GitHub, Jira or Notion.</li></ul>Send your Resume :Ayesha.shahid@perkshr.com company job Board: https://perkshr.com/job/it-manager/Job Type: Full-timePay: Rs375,000.00 - Rs400,000.00 per monthWork Location: In person

IT Manager

Pakistan Single Window

<div>HR Operations:<ul>
<li>
Supervise and execute end-to-end employee lifecycle activities, including onboarding, transfers, confirmations, performance appraisals, promotions, separations, and data updates.</li>
<li>Ensure accurate and timely updates of employee information in HRMS, PSW Connect, and other relevant systems.</li>
<li>Maintain personnel files and digital records ensuring compliance with internal policies and audit standards. Ensure complete documentation and record-keeping for all HR operations.</li>
<li>Ensure consistent application of HR policies, SOPs, and SDPs across all employee-related processes.</li>
<li>Provide day-to-day operational support to Manager People Services in implementing HR projects and process improvements</li>
</ul>
HRMS &amp; Automation: 
<ul><li>Coordinate with IT and HR vendors for issue resolution, upgrades, and module configurations.</li>
<li>Monitor system workflows to ensure seamless ESS/MSS functionality and user adoption.</li>
<li>Maintain HRMS data validation, process mapping, and implementation of system improvements and suggest process automation ideas.</li>
</ul>
Payroll &amp; Benefits Administration:<ul>
<li>
Verify payroll inputs and employee benefits before monthly closure.</li>
<li>Oversee timely processing of benefits such as medical insurance, fuel cards, LFA, festive allowance, leave encashments, daycare reimbursement etc.</li>
<li>Liaise with Finance and insurance vendors to resolve discrepancies and maintain benefit accuracy.</li>
</ul>
Compliance, Documentation &amp; Audits:<ul>
<li>
Facilitate internal and external audits, ensuring data integrity and policy compliance.</li>
<li>Ensure compliance with established Service Delivery Protocols (SDPs), and report process issues or deviations for corrective action.</li>
<li>Development and ensure periodic review of SDPs.</li>
<li>Coordinate escalations and maintain issue logs to ensure timely resolution.</li>
<li>Ensure HR documentation and employee files are audit-ready at all times.</li>
</ul>
Employee Relations &amp; Service Excellence:<ul>
<li>
Respond to employee queries, grievances, and service requests within defined SLAs.</li>
<li>Promote a customer-service mindset within the People Services team.</li>
<li>Support employee engagement initiatives and feedback mechanisms (e.g., Helpdesk, ESS surveys).</li>
</ul>
Data Analytics &amp; Reporting: 
<ul><li>Maintain HR operational reports and analysis and assist in preparation of dashboards for review by Manager People Services.</li>
<li>Provide data-driven insights to support HR decision-making and strategic planning.</li>
<li>Assist in preparation of periodic service performance reports and KPI dashboards.</li>
</ul>
Team Leadership &amp; Collaboration:<ul><li>
Supervise day-to-day activities of People Services Executives under the guidance of the Manager People Services. Coordinate with HR sub-functions to support cross-functional service delivery activities.</li></ul>
Requirements<ul>
<li>
Bachelor&rsquo;s or master&rsquo;s degree in human resources, Business Administration, or related field.</li>
<li>7&ndash;8 years of experience in HR Operations or People Services, preferably in a tech-driven organizations.
</li><li>Strong command of HRMS systems, payroll coordination, and employee lifecycle management.</li>
</ul>
Benefits<ul>
<li>
Competitive salary</li>
<li>Fuel Card</li>
<li>Health benefits</li>
<li>Professional development opportunities</li>
<li>Inclusive work culture &amp; much more</li></ul></div>

Deputy Manager HR People Services

Pakistan Single Window (PSW)

<div>
 
 HR Operations:
 
 
 
 <ul>
 <li>
 Supervise and execute end-to-end employee lifecycle activities, including onboarding, transfers, confirmations, performance appraisals, promotions, separations, and data updates
 </li>
 <li>
 Ensure accurate and timely updates of employee information in HRMS, PSW Connect, and other relevant systems
 </li>
 <li>
 Maintain personnel files and digital records ensuring compliance with internal policies and audit standards. Ensure complete documentation and record-keeping for all HR operations
 </li>
 <li>
 Ensure consistent application of HR policies, SOPs, and SDPs across all employee-related processes
 </li>
 <li>
 Provide day-to-day operational support to Manager People Services in implementing HR projects and process improvements
 
 
 </li>
 </ul>
 
 HRMS &amp; Automation:
 
 
 
 <ul>
 <li>
 Coordinate with IT and HR vendors for issue resolution, upgrades, and module configurations
 </li>
 <li>
 Monitor system workflows to ensure seamless ESS/MSS functionality and user adoption
 </li>
 <li>
 Maintain HRMS data validation, process mapping, and implementation of system improvements and suggest process automation ideas
 
 
 </li>
 </ul>
 
 Payroll &amp; Benefits Administration:
 
 
 
 <ul>
 <li>
 Verify payroll inputs and employee benefits before monthly closure
 </li>
 <li>
 Oversee timely processing of benefits such as medical insurance, fuel cards, LFA, festive allowance, leave encashments, daycare reimbursement etc
 </li>
 <li>
 Liaise with Finance and insurance vendors to resolve discrepancies and maintain benefit accuracy
 
 
 </li>
 </ul>
 
 Compliance, Documentation &amp; Audits:
 
 
 
 <ul>
 <li>
 Facilitate internal and external audits, ensuring data integrity and policy compliance
 </li>
 <li>
 Ensure compliance with established Service Delivery Protocols (SDPs), and report process issues or deviations for corrective action
 </li>
 <li>
 Development and ensure periodic review of SDPs
 </li>
 <li>
 Coordinate escalations and maintain issue logs to ensure timely resolution
 </li>
 <li>
 Ensure HR documentation and employee files are audit-ready at all times
 
 
 </li>
 </ul>
 
 Employee Relations &amp; Service Excellence:
 
 
 
 <ul>
 <li>
 Respond to employee queries, grievances, and service requests within defined SLAs
 </li>
 <li>
 Promote a customer-service mindset within the People Services team
 </li>
 <li>
 Support employee engagement initiatives and feedback mechanisms (e.g., Helpdesk, ESS surveys)
 
 
 </li>
 </ul>
 
 Data Analytics &amp; Reporting:
 
 
 
 <ul>
 <li>
 Maintain HR operational reports and analysis and assist in preparation of dashboards for review by Manager People Services
 </li>
 <li>
 Provide data-driven insights to support HR decision-making and strategic planning
 </li>
 <li>
 Assist in preparation of periodic service performance reports and KPI dashboards
 
 
 </li>
 </ul>
 
 Team Leadership &amp; Collaboration:
 
 
 
 <ul>
 <li>
 Supervise day-to-day activities of People Services Executives under the guidance of the Manager People Services. Coordinate with HR sub-functions to support cross-functional service delivery activities
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's or master's degree in human resources, Business Administration, or related field
 </li>
 <li>
 7-8 years of experience in HR Operations or People Services, preferably in a tech-driven organizations.
 </li>
 <li>
 Strong command of HRMS systems, payroll coordination, and employee lifecycle management
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Competitive salary
 </li>
 <li>
 Fuel Card
 </li>
 <li>
 Health benefits
 </li>
 <li>
 Professional development opportunities
 </li>
 <li>
 Inclusive work culture &amp; much more
 </li>
 </ul>
</div>

Explore 1079+ Manager delivery operations in Karachi this November. Find roles across top companies and apply now to boost your career.

1079 manager delivery operations jobs IN Karachi

Manager - Delivery Operations

Service Manager

Service Manager

Export Control Officer

IT Manager

Deputy Manager HR People Services

Deputy Manager HR People Services