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Qiddiya | القدية

<div>
 Qiddiya Investment Company is excited to announce an opening for a Manager - Operational Readiness. In this key position, you will be instrumental in ensuring that our operations are fully prepared and capable of supporting the launch of our extraordinary entertainment projects. Your mission will involve developing operational readiness frameworks, facilitating inter-departmental collaboration, and ensuring a smooth transition from project execution to operational efficiency.
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  Key Responsibilities
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   Lead the development and roll-out of operational readiness plans that meet the strategic objectives of Qiddiya
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   Collaborate with various stakeholders, including project teams and senior management, to ensure all operational aspects are comprehensively addressed before project launches
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   Conduct operational readiness assessments and gap analyses to identify and resolve potential areas of concern
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   Design and implement robust training programs to equip personnel with the necessary skills and knowledge for successful operations
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   Track key performance indicators (KPIs) related to operational readiness and provide insights and recommendations to enhance performance
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   Develop strategies to identify and mitigate operational risks that could hinder project success
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   Promote a culture of excellence and customer service, ensuring that operational readiness translates into exceptional guest experiences
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 </ul>
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  Requirements
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 </strong>
 <ul>
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   Bachelor's degree in Business Administration, Hospitality, or related fields; a master's degree is preferred
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   5+ years of experience in operational management or readiness, with a strong background in the entertainment or tourism industry
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   Demonstrated success in developing and executing operational strategies that drive efficiency
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   Strong project management skills with the ability to lead cross-functional teams
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   Excellent analytical and critical thinking skills to address operational challenges
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   Outstanding communication skills for effective interaction with diverse stakeholders
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   Experience in creating and implementing training initiatives to enhance team capabilities
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   Strong organizational skills, capable of managing multiple priorities and adapted to a fast-paced environment
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   Familiarity with the local context and regulatory environment in Saudi Arabia is a plus
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  </li>
 </ul>
 <strong>
  Benefits
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 </strong>
 Comprehensive benefits package
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Manager - Operational Readiness

Qiddiya Investment Company

<div><p>Qiddiya Investment Company is seeking a Manager - Operational Readiness to join our forward-thinking team. This essential role focuses on ensuring that our innovative projects and attractions are fully operational and poised for a successful launch. You will leverage your operational expertise to create readiness plans, foster cross-functional collaboration, and enhance guest experiences through meticulous preparation and execution.</p><p></p>
Key Responsibilities<ul>
<li>Develop comprehensive operational readiness plans that align with Qiddiya&rsquo;s strategic vision and objectives.</li>
<li>Engage with various stakeholders across departments to ensure all operational aspects are addressed prior to project launches.</li>
<li>Conduct in-depth assessments of operational readiness and identify gaps, providing actionable recommendations for improvement.</li>
<li>Design and implement training programs to prepare staff for operational excellence and outstanding customer service.</li>
<li>Establish key performance indicators (KPIs) to measure and monitor operational readiness and performance metrics.</li>
<li>Identify operational risks and challenges, developing mitigation plans to ensure smooth project execution.</li>
<li>Champion a guest-centric approach, ensuring all operational procedures enhance the overall guest experience.</li><br>
</ul><br>
<br>
<b>Requirements</b><ul><li><br>
Bachelor&rsquo;s degree in Business Administration, Hospitality Management, Operations, or related field; master&rsquo;s degree is a plus.</li><li>Minimum of 5-7 years of experience in operational management or readiness, preferably within the entertainment or large-scale project sectors.</li><li>Proven experience in developing and executing strategies that improve operational efficiency and service delivery.</li><li>Strong project management skills with a collaborative approach to leading cross-functional teams.</li><li>Excellent analytical skills with the ability to leverage data for informed decision-making.</li><li>Exceptional communication and interpersonal skills to engage effectively with diverse stakeholders.</li><li>Experience in conducting training and development programs for operational teams.</li><li>Strong organizational skills, able to handle multiple priorities in a fast-paced environment.</li><li>Familiarity with Saudi Arabia&rsquo;s culture, business environment, and regulatory landscape is advantageous.</li></ul><b><br>
Benefits</b><p><br>
Comprehensive benefits package</p></div>

<div><p>Qiddiya Investment Company is searching for an experienced Senior Manager - Operational Readiness to join our visionary team. In this key role, you will oversee the operational readiness for our groundbreaking projects, ensuring that each aspect is meticulously planned and executed to deliver unparalleled experiences in the entertainment and cultural sectors. Your leadership will be crucial in aligning operational capabilities with our ambitious project goals.</p><p></p>
Key Responsibilities<ul>
<li>Develop and implement comprehensive operational readiness strategies that align with the company's vision and project objectives.</li>
<li>Collaborate with various teams including project management, engineering, and marketing to ensure that operational requirements are integrated into every phase of project development.</li>
<li>Conduct thorough evaluations of operational readiness, pinpointing areas for improvement and devising strategies to address potential challenges before project launch.</li>
<li>Design and lead training initiatives to prepare staff for seamless operational execution, ensuring alignment with established best practices.</li>
<li>Establish and track performance metrics tied to operational readiness, presenting reports and insights to senior leadership to inform decision-making.</li>
<li>Proactively identify risks associated with operational readiness and implement effective mitigation strategies to safeguard project success.</li>
<li>Advocate for a customer-centric approach in all operational processes to enhance guest satisfaction and experience.</li><br>
</ul><br>
<br>
<b>Requirements</b><ul><li><br>
Bachelor&rsquo;s degree in Business Administration, Operations Management, or a related discipline; a Master's degree is highly valued.</li><li>At least 8 years of relevant experience in operational management or readiness, with a minimum of 3 years in a leadership position, preferably in the entertainment or large-scale project environment.</li><li>Proven track record of successfully developing and executing operational strategies that enhance service delivery and operational efficiency.</li><li>Strong leadership capabilities with experience in managing cross-departmental teams to achieve common goals.</li><li>Excellent analytical and problem-solving skills, focusing on producing data-driven results.</li><li>Exceptional communication and presentation skills, with the ability to engage effectively with diverse stakeholders.</li><li>Experience in designing and implementing effective training programs tailored for operational staff.</li><li>Highly organized with the ability to manage multiple projects and prioritize tasks effectively.</li><li>Knowledge of the cultural and regulatory context in Saudi Arabia is advantageous.</li></ul><b><br>
Benefits</b><p><br>
Comprehensive benefits package</p></div>

Senior Manager - Operational Readiness

<div><p>The Operations Manager is responsible for overseeing the day-to-day operational performance and coordination of Qiddiya's city assets. This role serves as a critical link between strategic planning and operational execution, ensuring that all city operations are delivered efficiently, safely, and in alignment with the guest experience standards and operational readiness objectives.</p><b><br>
Requirements</b><ul><li><br>
Manage and coordinate daily city operations across multiple assets, ensuring seamless service delivery and adherence to operational KPIs.</li><li>Oversee the implementation and continuous improvement of Standard Operating Procedures (SOPs) and operational policies across assigned areas of responsibility.</li><li>Act as a primary coordination point between the City Command Unit, Security, Fire &amp; Life Safety, Facilities, and asset-level operational teams.</li><li>Monitor operational performance metrics, identify areas for improvement, and drive corrective actions to maintain operational excellence.</li><li>Support the planning and execution of major events, seasonal activations, and phased asset openings from an operational readiness perspective.</li><li>Lead or contribute to operational readiness assessments, pre-opening checklists, and testing &amp; commissioning activities.</li><li>Manage vendor and contractor relationships for operational services, ensuring compliance with contractual SLAs and quality standards.</li><li>Prepare operational reports, dashboards, and briefings for senior leadership and cross-functional stakeholders.</li></ul><p></p><p>
Key Qualifications &amp; Experience</p><p></p><ul><li>Minimum 8&ndash;10 years of progressive experience in operations management within large-scale entertainment, hospitality, mixed-use developments, or urban operations environments.</li><li>Demonstrated ability to manage cross-functional teams and coordinate complex operational processes across multiple stakeholders.</li><li>Strong understanding of operational readiness methodologies, testing &amp; commissioning, and pre-opening planning.</li><li>Excellent leadership, communication, and stakeholder management skills.</li><li>Experience operating in the GCC region and familiarity with Saudi Vision 2030 giga-projects is highly advantageous.</li><li>Manage and coordinate daily city operations across multiple assets, ensuring seamless service delivery and adherence to operational KPIs.</li><li>Oversee the implementation and continuous improvement of Standard Operating Procedures (SOPs) and operational policies across assigned areas of responsibility.</li><li>Act as a primary coordination point between the City Command Unit, Security, Fire &amp; Life Safety, Facilities, and asset-level operational teams.</li><li>Monitor operational performance metrics, identify areas for improvement, and drive corrective actions to maintain operational excellence.</li><li>Support the planning and execution of major events, seasonal activations, and phased asset openings from an operational readiness perspective.</li><li>Lead or contribute to operational readiness assessments, pre-opening checklists, and testing &amp; commissioning activities.</li><li>Manage vendor and contractor relationships for operational services, ensuring compliance with contractual SLAs and quality standards.</li><li>Prepare operational reports, dashboards, and briefings for senior leadership and cross-functional stakeholders.</li></ul></div><p></p>

Manager - Operations Manager

<div>Overview:
<div>
Conducts aircraft maintenance on the UH60 as needed, following specific guidelines from the OEM Operators Manual, Maintenance Test Flight Manual, Check List Manual, and relevant directives. Removes and installs various aircraft systems and components, services and lubricates systems, prepares for inspections, performs scheduled and unscheduled maintenance, and conducts routine and special inspections on aircraft and related components. Utilizes measuring tools, diagnostic equipment, and special tools for troubleshooting subsystems, conducts maintenance operational checks, and performs operator maintenance on tools and Aircraft Ground Support Equipment (AGSE). Prepares detailed maintenance forms and records, provides MNG training as required, and ensures all maintenance operations are executed safely.</div>
Responsibilities:
<ul><li>Ensures that UH-60 Aircraft maintenance functional activities and procedures among designated organizations are planned, coordinated, integrated, and synchronized to achieve established platform operational readiness objectives.</li><li>
Responsible for the compliance with established maintenance systems, processes, procedures and reports that provide immediate situational awareness of platform readiness rates.</li><li>
Establishes daily maintenance operational goals, objectives and priorities for implementation in-order to achieve stated readiness rates and MNG training objectives as required.</li><li>
Oversees the daily maintenance management of individually assigned aircraft in support of the Production Control (PC) Manager.</li><li>
Works within the maintenance quality control processes, procedures, and standards.</li><li>
Directs inquires, investigations, and research analysis related to aviation maintenance of UH-60 Aircraft and supporting maintenance activities to the PC Manager.</li><li>
Coordinates activities and requirements for maintenance operations support with the Aviation Manager.</li><li>
Coordinates through management for daily and weekly maintenance training activities.</li><li>
Ensures all maintenance operations and related maintenance support activities are conducted in a safe manner.</li><li>
In coordination with the PC Manager, supports the Downed Aircraft Recovery Team (DART) processes and procedures.</li><li>
Other tasks as directed by the PC Manager.</li></ul>
Qualifications:
<ul><li><b>Minimum Qualifications</b><ul><li>
High school diploma or equivalent; additional education or training in related field is beneficial.</li><li>
Associates degree preferred.</li><li>
Demonstrated past performance and experience in maintenance in the UH60 Aircraft</li><li>
FAA A&amp;P certificate.</li><li>
FAA IA certificate.</li></ul></li><li><b>
Experience Requirements:
</b><ul><li>Three (3) years&rsquo; experiences as an aircraft mechanic on UH-60 series and five (5) years total experience in aviation maintenance.</li></ul></li></ul><h4 class="jobSectionHeader"><b>
At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients</b></h4></div>

UH60 Mechanic

Infinite pl

<div><div><b>Infinite pl, </b>is a digital led tech firm driven to become a digital logistics pioneer by harnessing the power of people, data, and platforms. We are enabled through in-house, external, network, &amp; other investment capabilities which we utilize to orchestrate &amp; build innovative platforms that tackle complex problems within logistics &amp; adjacent sectors.</div><div><b>
</b></div><div><b>
Infinite pl&rsquo;s </b>mission is nothing short of a logistics revolution! We're here to enrich the experiences of governments, businesses, and residents around the world through cutting-edge digital solutions.</div><div><b>
&quot;We're not just players; we're game-changers.&quot;</b></div><br>
<div></div>
<h3 class="jobSectionHeader"><b>
Job Summary:</b></h3><ul><li>
We are seeking an experienced <b>Operations Manager</b> to lead the technical operations team responsible for running a <b>mission-critical platform</b> with a target availability of <b>99.99</b><b>%</b>. The role will ensure service stability, SLA achievement, ITSM process compliance, security and regulatory compliance, and continuous improvement across operations. The Operations Manager will own day-to-day service operations, major incident leadership, operational readiness, vendor coordination, and reporting to senior stakeholders.</li></ul><h3 class="jobSectionHeader"><b>
Key Objectives:</b></h3><ul><li>
Oversee stable operations for the platform with <b>99.99</b><b>% availability</b>.</li><li>
Enforce and continuously improve <b>ITSM processes</b> (Incident, Problem, Change, Request, Release, Knowledge, CMDB).</li><li>
Ensure <b>SLA / SLO compliance</b>, operational readiness, and performance reporting.</li><li>
Maintain strong <b>security posture</b> and ensure adherence to applicable compliance requirements.</li></ul><h3 class="jobSectionHeader"><b>
Key Responsibilities:</b></h3><ul><li><b>
1) Service Operations Leadership</b></li><li>
Oversee the platform operations team (NOC/Operations Engineers/SRE-like functions as applicable) to ensure reliable, secure, and high-performing services.</li><li>
maintain clear operating rhythms: daily ops reviews, weekly service health checks, monthly SLA reviews, and quarterly service improvement plans.</li><li>
Drive on-call readiness, shift coverage, escalation paths, and decision-making during critical events.</li><li><b>
2) ITSM Process Ownership &amp; Compliance</b></li><li>
Own and enforce ITSM processes end-to-end.</li><li>
Audit operational adherence and drive corrective actions for non-compliance.</li><li><b>
3) SLA, Availability, and Reliability Management</b></li><li>
Ensure continuous tracking and achievement (availability, response time, resolution time, performance).</li><li>
Manage <b>availability and resilience</b> practices: redundancy validation, capacity planning, proactive monitoring, and performance tuning.</li><li>
Lead post-incident reviews and drive measurable improvements.</li><li><b>
4) Security &amp; Compliance, </b>Partner with security teams to ensure:</li><li>
Timely patching and remediation</li><li>
Secure configuration baselines</li><li>
Audit readiness and evidence collection</li><li>
Incident response alignment and reporting</li><li>
Enforce least privilege access and periodic access reviews.</li><li><b>
5) Monitoring, Observability, and Operational Tooling</b></li><li>
Ensure comprehensive monitoring and alerting coverage for infrastructure, applications, APIs, databases, integrations, and security events.</li><li>
Ensure operational toolchain effectiveness (ITSM tool, monitoring, CI/CD visibility, CMDB, asset management).</li><li><b>
6) Stakeholder &amp; Vendor Management</b></li><li>
Act as the primary operations interface for internal stakeholders and external partners/vendors.</li><li>
Manage vendor SLAs and ensure effective collaboration for incident resolution, patching, upgrades, and service improvements.</li><li>
Provide clear operational communications during incidents and planned maintenance.</li><li><b>
7) Reporting &amp; Governance</b></li><li>
Produce weekly/monthly service reports including SLA performance, availability, incidents, trends, risks, and improvement actions.</li><li>
Maintain an operational risk register and ensure mitigation plans are executed.</li><li>
Present service health and improvement plans to leadership.</li></ul><h3 class="jobSectionHeader"><b>
Required Qualifications:</b></h3><ul><li>
Bachelor&rsquo;s degree in Computer Science, Information Systems, Engineering, or equivalent experience.</li><li><b>
5+ years</b> in IT operations / production support roles, with <b>2+ years</b> leading teams for critical services.</li><li>
Strong hands-on understanding of operating <b>high-availability platforms</b> (24/7 environments).</li><li>
Proven experience implementing and running <b>ITSM processes</b> in production (ITIL-aligned).</li></ul><h3 class="jobSectionHeader"><b>
Technical &amp; Professional Skills:</b></h3><ul><li>
Deep understanding of <b>incident/problem/change management</b>, operational readiness, and service governance.</li><li>
Experience with cloud and modern platform operations (e.g., cloud infrastructure, APIs, containerized services) is preferred.</li><li>
Ability to define, track, and improve operational KPIs and reliability metrics.</li><li>
Strong stakeholder management, structured communication, and decision-making under pressure.</li></ul><h3 class="jobSectionHeader"><b>
Preferred Certifications:</b></h3><ul><li>
ITIL Foundation / ITIL Managing Professional (or equivalent ITSM certification)</li><li>
ISO 27001 awareness/certification or security-related certifications</li><li>
Cloud certifications (GCP) is a plus</li></ul><h3 class="jobSectionHeader"><b>
Working Model:</b></h3><ul><li>
Full-time, includes <b>on-call leadership</b> and participation in major incident bridges as required.</li></ul><div>
Infinite pl ️ - where innovation meets logistics, and the journey is Infinitely boundless!</div><div>
Let's disrupt logistics together and explore infinite opportunities!</div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Operations Manager

<div><p>The Senior Manager - CCU Crisis Readiness is responsible for ensuring that Qiddiya's City Command Unit is fully prepared to respond to large-scale crises, major incidents, and emergency scenarios. This role focuses on planning, preparedness, and exercising to build organizational resilience and ensure seamless crisis activation across the city's 12-asset operational model.</p><p></p><p><b>
Key Responsibilities
</b></p><ul><li>Develop, maintain, and continuously improve crisis management plans, emergency response frameworks, and business continuity procedures for city-wide operations.</li><li>
Design, plan, and facilitate crisis simulation exercises, tabletop scenarios, and full-scale drills involving internal and external stakeholders.</li><li>
Conduct risk assessments and vulnerability analyses to identify gaps in crisis preparedness across city assets.</li><li>
Coordinate with government agencies, emergency services, and regulatory bodies to ensure alignment with national and local crisis management requirements.</li><li>
Establish and maintain crisis communication protocols, ensuring clear and timely information flow during major even.</li><li>
Lead after-action reviews following exercises and real events, producing recommendations for corrective action and capability improvement.</li><li>
Support the integration of crisis readiness standards into the operational readiness framework across all Qiddiya assets.</li></ul><br>
<b>
Requirements</b><br>
<ul><li>
Minimum 7 + years of experience in crisis management, emergency planning, or business continuity within large-scale venues, cities, or critical infrastructure environments.</li><li>
Proven track record of designing and executing crisis exercises and drills at an organizational or multi-agency level.</li><li>
Deep understanding of crisis management frameworks (e.g., ISO 22301, ICS, NIMS) and regulatory compliance requirements.</li><li>
Excellent stakeholder management and coordination skills, with the ability to engage senior leadership and external agencies.</li><li>
Relevant certifications in crisis management, emergency planning, or business continuity are highly preferred.</li></ul></div>

Senior Manager - CCU Crisis Readiness (DEL 3)

Explore 964+ Manager operational readiness in Riyadh this March. Find roles across top companies and apply now to boost your career.

964 manager operational readiness jobs In Riyadh

Manager - Operational Readiness

Manager - Operational Readiness

Senior Manager - Operational Readiness

Manager - Operations Manager

UH60 Mechanic

Operations Manager

Senior Manager - CCU Crisis Readiness (DEL 3)