behavioral health case manager (disease management)

medication use safety clinical coordinator

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behavioral health case manager (disease management) Jobs in Kansas City

medication use safety clinical coordinator Jobs in Kansas City

prn behavioral health case manager Jobs in Kansas City

prn behavioral health case manager

ramp agent - mci (part-time) Jobs in Kansas City

ramp agent - mci (part-time)

mds case manager

Maplewood Sauk Prairie

Overview Join our dynamic healthcare team as an MDS (Minimum Data Set) Case Manager, where you will play a vital role in coordinating comprehensive patient assessments and ensuring optimal care planning within skilled nursing facilities, rehabilitation centers, or other inpatient settings. This energetic position offers the opportunity to utilize your clinical expertise and case management skills to improve patient outcomes, streamline documentation, and support interdisciplinary teams. You will be at the forefront of clinical documentation improvement, utilization review, and compliance with healthcare standards, making a meaningful difference in patient care delivery.Responsibilities<ul><li>Conduct thorough MDS assessments to evaluate patient needs, ensuring accurate and timely completion in accordance with CMS (Centers for Medicare &amp; Medicaid Services) guidelines and NCQA standards.</li><li>Collaborate with nursing staff, physicians, therapists, and other healthcare professionals to develop individualized care plans that meet regulatory requirements and promote optimal recovery.</li><li>Review medical records, documentation, and clinical data to ensure accuracy, completeness, and compliance with HIPAA regulations and medical coding standards such as ICD-10, CPT coding, DRG assignments, and ICD-9.</li><li>Perform utilization management activities by analyzing patient acuity levels, discharge planning needs, and appropriate resource utilization in inpatient or outpatient settings.</li><li>Support clinical documentation improvement initiatives by identifying gaps in records related to physiology knowledge, anatomy knowledge, and medical terminology.</li><li>Utilize EMR (Electronic Medical Record) systems such as Epic, Cerner, Athenahealth or eClinicalWorks to document assessments and communicate findings effectively across teams.</li><li>Assist with discharge planning processes including hospice care coordination or transitions from acute care units like ICU or PICU to home care or other facilities.</li></ul>Qualifications<ul><li>Proven experience in managed care environments with a strong background in inpatient or outpatient clinical settings; Long-Term Care and Skilled Nursing/ Short-Term Care Rehabilitation experience is highly desirable.</li><li>Demonstrated expertise in medical office procedures, hospital workflows, and familiarity with EMR/EHR systems.</li><li>In-depth knowledge of medical terminology, anatomy, physiology, ICD coding (ICD-10/ICD-9), CPT coding, DRG assignments, and Medicare regulations.</li><li>Strong understanding of utilization review processes including utilization management and clinical documentation improvement strategies.</li><li>Prior experience working within nursing homes or skilled nursing facilities is preferred; experience with discharge planning or hospice care is a plus.</li><li>Excellent communication skills with the ability to review medical records thoroughly while maintaining HIPAA compliance.</li><li>Nursing licensure or RAC certifications are preferred. Join us in delivering exceptional patient-centered care through meticulous assessment coordination and comprehensive documentation review! Your expertise will help shape better health outcomes while advancing your career in a vibrant healthcare environment committed to excellence.</li></ul>Pay: $90,000.00 - $110,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Free parking</li><li>Health insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Referral program</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>License/Certification:<ul><li>RAC-CT (Preferred)</li></ul>Ability to Commute:<ul><li>Sauk City, WI 53583 (Preferred)</li></ul>Work Location: Hybrid remote in Sauk City, WI 53583

MDS Case Manager

ADA Legal Team, LLC

ADA Legal Team, LLC is seeking a full-time Legal Assitant/Legal Case Coordinator to join our growing national ADA (American with Disbailities) practice.This is a fully remote position. No legal experience is required. We are happy to train the right person.What matters most is that you are organized, dependable, detail-oriented, able to follow directions, and comfortable managing a large number of moving pieces at once. If you're the type of person who enjoys staying organized, checking things off a list, learning new skills, and keeping projects moving forward, we want to hear from you.This position is ideal for someone who is intelligent, professional, and eager to learn, regardless of whether they have previously worked in the legal field.What You'll Do:<ul><li>Manage a portfolio of active legal cases from start to finish under attorney supervision;</li><li>Track deadlines, follow-ups, filings, and case progress;</li><li>Prepare and organize documents using established templates and workflows;</li><li>Review records, reports, and evidence to identify important information;</li><li>Communicate with clients, opposing counsel, vendors, and court personnel as needed;</li><li>Maintain organized electronic files and case records;</li><li>Assist attorneys with drafting and administrative litigation tasks; and</li><li>Help ensure cases move efficiently through every stage of the litigation process.</li></ul>What We're Looking For:<ul><li>Highly organized and detail-oriented;</li><li>Strong written and verbal communication skills;</li><li>Able to manage multiple priorities and deadlines simultaneously;</li><li>Comfortable working in a fast-paced environment;</li><li>Able to learn new software, systems, and processes quickly;</li><li>Professional, dependable, and accountable;</li><li>Strong problem-solving skills and common sense;</li><li>Comfortable receiving feedback and following established procedures; and</li><li>Most importantly, a positive attitude and willingness to learn.</li></ul>Legal experience is a plus, but absolutely not required.What We Provide:<ul><li>Full training on our systems, workflows, and processes;</li><li>Long-term, stable full-time employment;</li><li>A fully remote work environment;</li><li>Direct mentorship and support from experienced attorneys;</li><li>Clear systems and procedures designed for success; and</li><li>Opportunities for advancement and increased responsibility as you grow.</li></ul>Our firm culture is upbeat, fast-moving, team-oriented, and focused on excellence. We care far more about work ethic, reliability, attention to detail, and willingness to learn than prior legal experience.Pay: $17.00 - $27.00 per hourBenefits:<ul><li>Flexible schedule</li><li>Free parking</li><li>Health insurance</li><li>Opportunities for advancement</li><li>Paid sick time</li><li>Paid time off</li></ul>Application Question(s):<ul><li>Do you live within 30 mins of 4700 Belleview Ave, Ste 100C, Kansas City, MO 64112?</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Legal Assistant

Beacon Mental Health

POSITION SUMMARY
 Responsible for the Disease Management 3700 (DM 3700 CPS and SUD) program coordination. Provides outreach and case management services to persons diagnosed with a serious and persistent mental illness primarily those identified as DM 3700.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES
 The essential functions include, but are not limited to the following:
 <ul>
<li>Provide outreach to engage consumers who have been identified as DM 3700 to participate in mental health/substance use treatment services.</li>
<li>In conjunction with CPRP team, coordinate DM 3700 services including; reviewing DM 3700 reports and providing status updates to DBH as required. Responsible for reviewing and updating information in Care Manager, reviewing cyber access, and participating in the DM 3700 learning collaborative.</li>
<li>Provide additional outreach to individuals to participate in HCH services, and work in collaboration with Health Care Home team to provide assistance to participants regarding their overall physical health by using wellness coaching techniques.</li>
<li>Work in conjunction with Healthcare Home services to ensure all DM 3700 consumers receive a Metabolic screening within 30 days of admission and annually.</li>
<li>Maintain ongoing contact with DM 3700 consumers and provide community support services and coordinate other needed services.</li>
<li>Coordinate with intake to ensure all necessary paperwork and documentation is completed to admit consumers.</li>
<li>Provide crisis intervention to consumer’s experiencing a psychiatric or substance use related crisis and utilize clinical judgment in recommending appropriate treatment recommendations, including the need for hospitalization or residential treatment.</li>
<li>Maintain ongoing contact with hospitalized clients including participation in staffing and discharge planning so that consumers can successfully reintegrate into their living environment.</li>
<li>Complete progress notes in AVATAR within 72 hours of service provided which clearly reflect interventions provided and necessity of those interventions.</li>
<li>Problem solve issues related to housing and housing crisis, accessing community resources to assist with basic needs as well as emergency situations, advocate for consumers in regards to receiving proper health care, and assist consumers in resolving matters of significance.</li>
<li>Provide stage- based interventions to consumers experiencing co-occurring conditions, utilizing motivational interviewing skills. Make referrals as needed to substance use treatment provider and maintain communication in regards to treatment progression.</li>
<li>Complete initial and annual Crisis Intervention Plans, Rights and Responsibilities, and all other required paperwork in accordance with agency policy and guidelines.</li>
<li>Maintains knowledge of agency technology programs and/or systems needed to do the job and uses them effectively.</li>
<li>Maintains required training and certifications.</li>
<li>Maintains required agency productivity standards.</li>
<li>Attends and participates in weekly team meetings and monthly all staff meetings.</li>
<li>Other duties and/or responsibilities may be assigned by supervisor.</li>
</ul>
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
 
Education/Certifications: 
<ul>
<li>Associates Degree or Bachelor’s degree in the Social Services field or 4 years prior related work- experience required.</li>
<li>Active driver’s license and minimum state-required auto-insurance.</li>
<li>CPR/First Aid Certification required</li>
</ul>
Experience Required: 
<ul>
<li>4 years minimum work-related experience required if no degree.</li>
<li>If degreed, 1 to 3 years prior work-related experience preferred.</li>
</ul>
Required Knowledge: 
1. Knowledge of behavioral health diagnosis and symptoms.
 2. General knowledge of community resources and/or the willingness to research as needed
 
Skills/Abilities: 
<ul>
<li>Strong crisis management skills</li>
<li>Excellent communication skills, both written and verbal.</li>
<li>The ability to use and troubleshoot basic business equipment.</li>
<li>The ability to interact with a wide range of individuals.</li>
<li>Strong ability to multi-task with a high level of accuracy and timeliness in project output.</li>
<li>The ability to maintain a high level of client confidentiality.</li>
<li>Ability to problem solve quickly and prioritize tasks for optimum efficiency.</li>
</ul>
PHYSICAL DEMANDS AND WORK ENVIRONMENT
 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee is regularly required to drive to local destinations within the catchment area. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

Behavioral Health Case Manager (Disease Management)

Reliant Rehabilitation

<div>Overview:
<div>
This position may be offered as a Full-Time or PRN opening, depending on several factors. Please apply, and a member of our team will reach out to discuss available options.</div><div> 
</div><div>Why Join Reliant Rehabilitation?</div><div>
Joining Reliant means becoming part of a team that makes a real difference in the lives of patients and residents across a variety of care communities. As one of the nation&rsquo;s largest contract therapy providers, Reliant offers unmatched clinical support, professional development, and growth opportunities.</div><div></div><div> 
Our leadership team began their careers as therapists, and we take pride in promoting from within. You&rsquo;ll be supported by a dedicated clinical team that provides ongoing training, proven protocols, and hands-on guidance &mdash; ensuring therapy is delivered effectively for patients and in full compliance to support our partners. With operations in 44 states and more than 900 communities nationwide, Reliant can match your location, schedule, and career goals, wherever your path leads.</div><div></div><div> 
What We Offer:</div><ul><li>Competitive compensation packages</li><li>Medical, dental, vision, and company-paid life insurance</li><li>401(k) with employer match</li><li>PTO Share and Buy-Back Programs</li><li>Maternity and Paternity support program</li><li>Continuing education, mentorship programs and clinical leadership development</li><li>Tuition loan repayment assistance Program</li><li>Flexible scheduling options</li></ul>
Responsibilities:
<div>
The Physical Therapist (PT) delivers high-quality therapy services to patients while fostering positive relationships with facilities and clients, in alignment with Reliant Rehabilitation standards and physical therapy best practices. Responsibilities include patient screening and evaluation, development and implementation of treatment plans, discharge planning, supervision of PTAs and Rehab Techs, and case management. The therapist upholds professional conduct and complies with all state and federal regulations governing physical therapy.</div><div></div><div> 
Key Responsibilities:</div><ul><li>Maximize patient function and independence through direct and supervised physical therapy</li><li>Provide clinical oversight and consultation to Physical Therapist Assistants (PTAs)</li><li>Supervise PTAs and Rehab Techs during individual and group treatments, ensuring efficient resource use and skill development</li><li>Establish and grow a robust physical therapy program</li><li>Advance clinical and leadership skills through collaboration, self-study, and continuing education</li><li>Maintain a valid state license and stay informed on industry trends and healthcare regulations</li><li>Understand billing models and deliver care aligned with treatment guidelines and expected outcomes</li><li>Adhere to infection control and environmental safety protocols</li><li>Communicate effectively in English, both verbally and in writing</li><li>Maintaining confidentiality as appropriate and ensuring compliance with the state practice act in the state(s) where you are licensed.</li></ul><div></div><div> 
#LI-EF1</div>
Qualifications:
<ul><li>Graduate of an APTA-accredited Physical Therapy program</li><li>Valid state license to practice as a Physical Therapist</li></ul><div></div><div> 
Please note rate range is an estimate and may vary based on skill set and location(s).</div></div>

Physical Therapist

Woodhouse Auto Family

<div>Position Title: Driver Coordinator 
Company: Woodhouse Auto Family 
Job Location: Parts Direct - 9741 NW Conant Ave Kansas City , MO 64153 
Position Type: Full-Time 
Schedule: Monday - Friday, 6:00 AM - 4:00 PM 
Compensation: $21.00 - $24.00, Hourly
Company Benefits for Full-Time Employees:
<ul><li>Health Insurance: Medical + Health Savings Account, Dental, Vision</li>
<li>Life Insurance</li>
<li>Long-term and Short-term Disability Insurance</li>
<li>Retirement Savings Plan: 401K Plan with company match</li>
<li>Paid Time Off</li>
<li>Paid Holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Eve, Christmas Day</li>
<li>Bereavement Pay</li>
<li>Employee Assistance Program</li>
</ul>
Additional Perks &amp; Rewards:
<ul><li>New Employee Referrals Bonus</li>
<li>Customer Referral Bonus</li>
<li>Employee of the Month Bonus</li>
<li>Employee Appreciation Week: Company-wide appreciation event with giveaways and appreciation gifts.</li>
<li>Employee Discounts: Includes vehicles, parts, services.</li>
<li>Woodhouse Family Insurance: Employee discounts for Home and Auto Insurance.</li>
<li>Growth Potential: Opportunities to be promoted within our company.</li>
<li>Tuition Assistance Program: Automotive Technology or Collision Repair.</li>
<li>Woodhouse University: Paid In-house Technician Trainings.</li>
<li>Automotive Technician Paid Manufacturer Training: Includes travel and accommodations.</li>
</ul>
Essential Duties:
The Driver Coordinator is responsible for coordinating daily driver routes, ensuring adequate route coverage, resolving driver issues, and supporting operational efficiency through route optimization and vehicle maintenance oversight. This role manages the receipt, processing, inventory, and fulfillment of parts orders for customers and internal departments, while maintaining accurate warehouse organization and safe operation of material-handling equipment. The position also ensures compliance with established organizational procedures, health and safety policies, and maintains regular and reliable attendance.
Why Join Woodhouse?
At Woodhouse, you&rsquo;re not just an employee&mdash;you&rsquo;re part of our family. We proudly operate 24 locations representing 22 renowned brands. As a member of our team, you&rsquo;ll benefit from comprehensive training programs, mentorship opportunities, and a collaborative work environment that fosters growth. We value your contributions and are committed to helping you reach your full potential. Join us and be part of a thriving community where your skills are recognized, your ambitions are supported, and your career can flourish!
Requirements:
<ul><li>Valid Driver's License with acceptable driving record</li>
<li>Ability to pass a pre-employment background check, drug screening, physical and lift test.</li>
</ul>
Background Check: As part of our hiring process, we conduct background checks on candidates who receive a conditional offer of employment. This may include a review of criminal records, motor vehicle reports, employment history, sexual offender registries, and other relevant information. Background checks are conducted in compliance with applicable laws, and all candidates will be required to provide written consent before the check is initiated. A previous criminal record does not automatically disqualify you from employment; each case is reviewed individually.
Post-Offer Occupational Health Screenings: As part of the employment process, we&rsquo;re committed to ensuring a safe, productive, and drug-free work environment. To achieve this goal, all prospective employees are required to undergo a drug screening following a conditional offer of employment.
Equal Opportunity Employer: We're committed to creating an inclusive environment for all employees and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, genetic information, pregnancy (including childbirth or related medical conditions), or any other characteristic protected by applicable law.</div>

Driver Coordinator - Kansas City, MO

Reema Health

<div>Behavioral Health Community Guide 
Location: Kansas City, MO metro area
FLSA Status: Exempt
Job Status: Full Time
Work Model: Hybrid
Work Schedule: Monday&ndash;Friday with occasional evenings and/or weekends
Vehicle Required: Yes
Amount of Travel Required: 25-50% within a 30 mi community service area
Reports To: Care Team Manager 
At Reema Health, we believe that a personalized, community-based approach to care makes it easier for anyone to access the things they need to make their lives better. We know that life&rsquo;s challenges often exist because the systems built to help are a burden to navigate. We believe building a relationship with a real person &mdash; someone who listens, meets members where they are, and understands the community&rsquo;s resources &mdash; can ease those burdens and effectively connect members to health care. Reema believes that using technology to support human connection and engagement can be a lifeline for those most struggling to navigate life&rsquo;s challenges. Our mission-driven and member-focused company is seeking an experienced and self-motivated Community Guide who has worked with individuals living with serious mental illness and substance use disorder, and understands the unique needs of this community. In this role, the Community Guide will be working with the multidisciplinary care team to plan and coordinate services for members. 
This energetic and adaptable Community Guide is an integral part of Reema, a start-up working to transform how behavioral health care and social care work together. The Community Guide works to build genuine, positive relationships with a diverse range of members and seeks to improve the member&rsquo;s health and wellbeing. Their work is completed daily through an integrated technology platform to call and text members, schedule community visits and clinical appointments, as well as document all interactions and communicate with the clinical team. The Community Guide will be responsible for the full lifecycle of their caseload, including initial outreach to engage members in services, ongoing work with members to achieve their wellbeing goals through connection to health care and community resources, and completion of the care plan. The Community Guide will work as part of an integrated model of healthcare where they partner directly with clinical therapists and prescribers to provide holistic support for members. A primary strength of the Community Guide should be excellent verbal and written communication, building strong meaningful relationships, problem solving, and a comfortability in navigating the ambiguous nature of a constantly growing and evolving startup.
This position requires significant time in the field, directly interacting with members. This role is most suitable for someone who is confident in interacting directly with many people, many of whom have experienced trauma and face barriers because of their mental, physical and chemical health. 
Outreach and engagement into care:<ul><li>
Engage and work alongside clients from diverse ethnic backgrounds, focusing on those with: severe and persistent mental illness, substance use disorders and complex medical conditions.</li><li>
Reach out to members and share about Reema Health to enroll them in our care model.</li></ul>
Provide high quality and meaningful support to members to achieve improved health and wellbeing outcomes:<ul><li>
Through cold outreach create and manage a caseload of 60 - 100 members and provide coverage for other Community Guides during periods of absence or increased workload.</li><li>
Assess member needs and support systems, including social determinants of health, to help create a patient-centered care plan.</li><li>
Assess member behavior and mental health needs and actively participate in guiding them through the process of enrolling in behavioral and mental health services.</li><li>
Establish trusting relationships with members, reliably provide meaningful and quality support, and follow-through in a timely and appropriate manner to achieve their wellbeing goals.</li><li>
Collaborate with our clinicians by helping patients connect to care, joining clinical visits as appropriate, following up on social needs.</li><li>
Coordinate referrals and support appointment scheduling and attendance with behavioral health, primary care, and other provide types for members.</li><li>
Understand overall goals for the month. Independently organize and prioritize workload with effective time and task management skills to achieve monthly goals and outcomes.</li><li>
Actively listen, empathize, and appreciate the vulnerability of members willing to share their challenges. Community Guides will maintain professional boundaries and confidentiality, seeking consultation and support with complex member situations from the multidisciplinary team.</li><li>
Visit members in person as appropriate. This may be in the member&rsquo;s home, community, the hospital or other treatment setting to build trust and maintain connection with Reema&rsquo;s clinical services.</li><li>
Utilize text, phone, email and face-to-face interactions appropriately to match your communication approach with each members&rsquo; preference and situation.</li><li>
Effectively identify and connect members to community and health resources to support member needs. This may include transporting members and accompanying them to access other services. Establish relationships with resources to support Reema&rsquo;s members as needed.</li><li>
Prepare members for services ending by keeping self-sufficiency and independence top of mind.</li></ul>
Complete accurate and thorough documentation and record keeping in a timely manner:<ul><li>
Utilize the Reema App to thoroughly document all work with members in a timely fashion, including keeping a care plan updated.</li><li>
Understand and comply with confidentiality of protected health information and HIPAA.</li><li>
Support member records to be thorough and accurate in both Reema&rsquo;s technology and our EHR.</li></ul>
Provide positive representation of Reema:<ul><li>
Work independently and collaboratively in a fast-paced startup environment. See frequent change as an opportunity rather than a barrier.</li><li>
Serve diverse members in your community with dignity and respect, as well as build relationships with community resources and customers.</li><li>
Partner with Reemates across the multidisciplinary team and the company to offer your perspective and learn from others.</li></ul> 
Job responsibilities to grow and change as business necessitates.
Education, Experience and Skills:<ul><li>
Bachelor&rsquo;s degree in Social Work, Human Services, Psychology, Health Sciences or other related fields. Years of related experience and subsequent expertise can be substituted for years of completed education towards a bachelor's degree</li><li>
3 or more years of direct experience with population or community to be served and knowledge of community</li><li>
Driven to work with individuals who have significant mental and chemical health needs and believe that recovery is possible</li><li>
Demonstrated experience with crisis planning, case management, boundaries and personal safety in community work</li><li>
Proficiencies in critical thinking, time management, strategizing, and multitasking</li><li>
Strong propensity towards building and maintaining relationships through initiating conversations and creating connections</li><li>
Ability to develop, adapt, and execute outreach and care plans</li><li>
Proficiency with mobile devices (smartphone and tablet) required; Apple iOS experience (iPhone and iPad) preferred</li><li>
Fluency in Google Workspace applications (Gmail, Google Docs, Sheets, Slides, Drive, and Meet) required for day-to-day communication, documentation, and collaboration</li><li>
Comfortable working in web-based platforms and apps across mobile and desktop browsers, with the ability to adapt quickly to new digital tools</li><li>
Demonstrated ability to independently troubleshoot technical issues, including connectivity, app functionality, and device performance, and escalate appropriately when needed</li></ul> 
Qualifications &amp; Position Requirements:<ul><li>
18 years of age or older</li><li>
Qualified applicants must have flexible and reliable access to transportation, a valid Driver's License, Vehicle Insurance, and a satisfactory driving record</li><li>
Offers are contingent upon passing a pre-employment drug screening and background check</li><li>
Comply with federal, state and local regulations regarding patient confidentiality HIPAA</li><li>
Use technology-based tools and systems daily</li><li>
Lift and carry up to 25 pounds occasionally</li></ul> 
Benefits:<ul><li>
Competitive Salary</li><li>
Medical, Dental, and Vision Insurance</li><li>
HSA and FSA Options</li><li>
401(k) Retirement Savings Plan</li><li>
Employee Assistance Program</li><li>
Flexible Schedules and Remote Work</li><li>
Technology Stipend</li><li>
Mileage Reimbursement</li><li>
Accrued Paid Time Off</li><li>
Paid Family and Medical Leave</li></ul> 
As an equal opportunity employer, Reema Health is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state and local laws.
Reema Health has reviewed this job description to ensure that essential functions and basic responsibilities have been included. It is intended to provide guidelines for job expectations and assess the prospective employee and/or current employees ability to perform the position described. It is not intended to be interpreted as an exhaustive list of all functions, responsibilities, skills, and abilities for this role. Additional functions and requirements may be assigned by supervisors as deemed appropriate. 
Notice to all potential candidates
Reema Health has been made aware of fraudulent activities targeting job seekers.
To ensure your safety and protect yourself from potential scams, we urge you to exercise caution and verify the authenticity of anyone claiming to represent Reema Health.
We value your privacy and security. Genuine communications from us will always come from official email domains. We assure you that we will never request bank account, credit card, or social security information during the application or interview processes. We would also never conduct an interview or extend a job offer over chat or text.
We appreciate your understanding and interest in a career with Reema Health. 
The pay range for this role is: 
50,000 - 55,000 USD per year(Kansas City, MO)</div>

Behavioral Health Community Guide

Walgreens

<div><ul><li>Models and delivers a distinctive and delightful customer experience.</li>
<li>Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.</li>
<li>In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.</li>
</ul>Customer Experience
<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li>
<li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li>
</ul>Operations
<ul><li>Provides customers with courteous, friendly, fast, and efficient service.</li>
<li>Recommends items for sale to customer and recommends trade-up and/or companion items.</li>
<li>Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.</li>
<li>Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.</li>
<li>Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li>
<li>Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li>
<li>Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li>
<li>Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li>
<li>Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li>
<li>Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li>
<li>Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).</li>
<li>Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.</li>
<li>Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.</li>
<li>Has working knowledge of store systems and store equipment.</li>
<li>Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.</li>
<li>Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).</li>
<li>Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.</li>
<li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li>
<li>Completes special assignments and other tasks as assigned.</li>
</ul>Training &amp; Personal Development
<ul><li>Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.</li>
<li>Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li> 
</ul> 
 
Basic Qualifications
 
<ul><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li>
<li>Requires willingness to work flexible schedule, including evenings and weekend hours.</li> 
</ul> 
 
Preferred Qualifications
 
<ul><li>Prefer six months of experience in a retail environment.</li>
<li>Prefer to have prior work experience with Walgreens.</li>
<li>Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.</li>
<li>Prefer good computer skills.</li>
<li>Prefer the knowledge of store inventory control.</li>
<li>Prefer PTCB certification.</li>
</ul>We will consider employment of qualified applicants with arrest and conviction records.
 
 
An Equal Opportunity Employer, including disability/veterans.
 
 
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
 
Salary Range: $16 - $18 / Hourly</div>
 <div><h2 class="jobSectionHeader">Benefits</h2>
<ul><li><h3 class="jobSectionHeader">Health, dental and vision*</h3></li>
<li><h3 class="jobSectionHeader">Prescription coverage</h3></li>
<li><h3 class="jobSectionHeader">Retirement Savings Plan (401(k))</h3></li>
<li><h3 class="jobSectionHeader">Employee discount</h3></li>
<li><h3 class="jobSectionHeader">Work &amp; life resources</h3></li>
<li><h3 class="jobSectionHeader">Career development programs</h3></li>
</ul><ul><li>with a 30-hour work week</li></ul></div>

Pharmacy Customer Service Associate

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