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administrative coordinator, obgyn Jobs in Boston

administrative coordinator, obgyn

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billing managed care coordinator - rei/ ivf Jobs in Boston

medical office coordinator

Transformations Care Network

<p></p><div><p>At<b> Northeast Health Services</b>, a member of Transformations Care Network (TCN), we are committed to improving access to the highest-quality mental health care in our local communities. As a <b>TMS Intake Coordinator</b> you will coordinate general business activities for patients, providers, appointment-setting, and records control. The TMS Coordinator is to make ensure that the highest quality work standards are achieved and maintained according to practice policies and procedures.</p><p>
As the heart of our clinics, your role as a motivated administrative professional is key to our mission, offering you the opportunity to make a significant impact from the moment our clients walk through the door. You will transform lives - enhancing the client experience as you contribute to our vibrant, client-centered environment. Come join us and be a pivotal part of a team that values and celebrates your role in transforming client care.
</p><p><b>Key Responsibilities:</b></p><ul><li>
Provide excellent patient assistance and treat patients with compassion while developing trust and rapport.</li><li>
Answer, assist, and direct all incoming patient phone calls and adjust schedule to patient needs as necessary in a professional and courteous manner.</li><li>
Strong communication skills that provide support, reflective listening, and compassion to patients struggling with depression or other various disorders.</li><li>
Schedule and maintain patient appointments relative to all services offered that encompass patient treatment.</li><li>
Coordinate collection and preparation of financial and operations reports.</li><li>
Administer psychiatric rating scales and document outcomes on modalities.</li><li>
Making initial contact with referrals while conducting the pre-assessment.</li><li>
Ensure office space cleanliness and organization, including but not limited to treatment rooms, waiting areas, coffee bars, front desk, front refrigerator, and bathrooms.</li><li>
Investigate and communicate insurance coverage and verification issues.</li><li>
Uploading and completion of records from outside providers, lawyers, disability and insurance companies in a timely manner.</li><li>
Preparing shipping labels and ordering FedEx and UPS pickups and deliveries.</li><li>
Using applicable software programs to create inventories, letters, and other business-related documents.</li><li>
Assist with the patient resource center and integrate the current/ potential patients on Move, HubSpot, etc.</li><li>
Integrate and promote marketing initiatives for company services through effective communications.</li><li>
Assist with special events planning, business lunches and other related duties.</li><li>
Maintain patient safety by wearing personal protection equipment as required.</li><li>
Follows company policies and procedures as well as adhering to state and/or federal regulations.</li><li>
Work with the necessary Neuronetics or other various representatives to accomplish other various duties.</li><li>
Perform additional duties as needed, up to and including the willingness to be flexible by possibly traveling to other facilities.</li></ul><p><b>
Minimum Qualifications:</b></p><ul><li>
Advanced computer skills</li><li>
Strong communication and interpersonal skills</li><li>
Completion of TMS Certification during training</li><li>
Knowledge of medical terminology</li><li>
Understand and comply with HIPAA</li><li>
Excellent communication skills</li><li>
Ability to work well with a team</li><li>
CPR Certified (preferred by not required)</li><li>
Associate or bachelor's degree (preferred)</li><li>
1 or more years of medical office experience (preferred)</li><li>
Knowledge of medical authorizations (preferred)</li></ul><p><b>
Explore the Advantages of Joining Our Team:
</b></p><ul><li>Enjoy competitive compensation and a wide range of benefits, including medical, dental, vision, low-cost virtual care, dependent and domestic partner coverage, 401K, and more, designed to support your well-being and financial security.
</li><li>Immerse yourself in a community united by a deep commitment to enhance mental health and revolutionize the care that clients receive.
</li><li>Embrace a journey of growth and development through continuous learning, guided by seasoned professionals, fostering your career growth in a nurturing environment.
</li><li>Play a pivotal role in reshaping how mental health care is perceived and delivered in your local community as well as on a national scale, with your efforts directly improving client lives.
</li><li>Deliver mental health care in a sustainable way, with the support and tools you need to thrive.
</li><li>Thrive in an environment that celebrates collaborative success, driven by effective communication, support, and unity.
</li>Receive comprehensive onboarding and ongoing educational resources, tailored to cultivate your talents, and assure your triumph in your role.<br>
<li>
</li></ul><br>
<p><i>Transformations Care Network is an equal opportunity employer, committed to fostering an inclusive and diverse workplace.</i></p></div>

TMS Intake Coordinator

Boston Medical Center

<div><p><b>POSITION SUMMARY</b><b>:</b></p><p></p><p>
Responsible for the overall clerical functions of the nursing station/front desk. Working collaboratively with the clinical team, the Unit Coordinator participates in delivery of patient care by providing a variety of clerical, customer relations, and support services to patients, their families/visitors, and healthcare team members.</p><p></p><p><b>
Position: ED Unit Coordinator (Night)
</b></p><p><b>Department: Adult ED</b></p><p><b>
Schedule: Part Time</b></p><p></p><p><b>
ESSENTIAL RESPONSIBILITIES / DUTIES:</b></p><p></p><p><b>
Care of the Patient and Family/Visitors: Performs a variety of direct service activities to ensure that patients and their families/visitors receive timely information and appropriate responses to their needs.</b></p><ul>
<li>
Greets and directs patients, families, visitors and staff in a friendly courteous positive customer service manner. Identifies self. Provides informative, non-clinical information when requested by patients, families, staff or visitors. Interacts in a courteous professional manner.</li>
<li>Coordinates activities of front desk/office support services. Performs clerical duties for the department. Answers/responds to telephone calls and inquiries in timely manner. Handles inquiries; refer calls/inquires to appropriate personnel in a timely manner. Checks and replies to BMC e-mail frequently during shift.</li>
<li>Checks voice messages and follows up on messages during the shift. For Respiratory Therapy Dept:, this also includes: Logs in to the pulmonary function test (PFT) extension at the start of each shift, following breaks and lunch. Logs off the PFT extension at the start of breaks, lunch and at the end of the shift.</li>
<li>Uses manual/computer programs/terminal for access &amp; data entry of patient information, verifies and updates as necessary, print reports, faxes as needed, order items as needed, schedule appointments, verify information etc.</li>
<li>Answers patient call lights in a timely manner and immediately, if possible. Responds to patient requests within the scope of his/her role, seeks assistance from the clinical team as appropriate. Follows-up on call light requests to ensure nursing staff has responded.</li>
<li>Maintains communication data, i.e. computer, charge/white boards, daily communication sheets, assignment sheets, updates room name tags, pre-caution labels i.e.</li>
<li>Participates in orienting patient to their room, call light, telephones and the unit by distributing welcome letters and informational packets. .</li>
<li>Initiates daily RN phone assignment, logs RN daily phone numbers, and demonstrated appropriate procedures to triage calls through patient call system.</li>
<li>Secures patients&rsquo; personal property and belongings according to hospital procedures, e.g., labeling patient belongings, sending valuables to the safe, etc. Ensures a patient belongings list for every patient. Upon discharge copies belongings list and files in binder/other designated location.</li>
<li>Monitors healthcare computer software systems (i.e., SCM, SDK, GE, etc.) and Bed Board for new discharge orders, prints discharge summaries, places discharge summaries in chart, makes clinic appointments for patient prior to discharge, documents as required.</li>
<li>Handles and distributes mail, flowers, gifts, etc. Facilitates patient/family/visitor access to available hospital services such as, the cafeteria, chapel, gift shop, parking, cashier, etc.</li>
<li>Identifies emergency situations and initiates appropriate response actions within the scope of his/her role. Is familiar with area disaster plan and unit.</li>
<li>Coordinates and makes appointments for transportation for patients and related materials, e.g., VA, chair car, patient transport, medical records, specimens, blood products, requisitions, etc., in a timely manner. Uses computer software /terminal for access data entry.</li>
<li>Interface among various departments: works collaboratively with other units, services, and departments to ensure patients, families, visitors and staff receive needed services information, and materials.</li>
<li>Takes initiative to identify and resolve/respond to questions and/or discrepancies; acts within the scope of his/her role and refers issues to appropriate team members as needed.</li>
<li>Performs a variety of office and clerical functions, such as photocopying, sending and receiving fax transmissions; takes actions to respond appropriately. Checks copier daily and replaces paper as needed. Calls for service of copier as needed.</li>
<li>Coordinates unit&rsquo;s communications including but not limited to, placing alpha numeric text pages to physicians or appropriate staff; calling family members/next of kin, etc.</li>
<li>May assist in patient admission, discharge and transfer processes by obtaining and managing insurance pre-approvals, obtaining and verifying demographic information, completing free-care applications obtaining and creating medical records.</li>
</ul><p></p><p><b>
Medical Record and Order Entry: Maintains accurate, complete, up-to-date patient care records as defined by hospital policy.</b></p><ul>
<li>
Prepares charts and labels on admission with appropriate documentation sheets and places appropriate clinical pathways in bedside charts, as ordered. Maintains complete and accurate medical records through timely filing of results and treatment documents, periodic chart thinning and replenishing of chart forms. Ensures that chart made for the patient has all necessary documents and labels in place, etc.</li>
<li>Label precaution charts with appropriate precaution labels. Maintains supply of precaution signs for patient rooms.</li>
<li>Accesses, retrieves and enters computerized and non-computerized data, e.g., retrieving lab and test results, etc. Communicates findings to clinical team members as appropriate. Maintains statistics for the PFT Lab and Bronchoscopy areas. (applies to Respiratory Therapy Clinic only)</li>
<li>Schedule and books patient appointments. Uses manual/computer programs/terminal i.e. SCM, IDX, GE i.e. for access &amp; data entry of appointment information. Follows the approved scheduling/appointment policy. Schedules appointment on day of request. Notifies appropriate individuals as required. Prints appointments as required. Faxes information as needed.</li>
<li>Checks chart for completeness. Check to ensure that appropriate pathway sheet is in the chart. Obtain discharge summaries, ensuring each page has barcode labeling etc., prior to forwarding materials to medical record room. Recopies and replenishes chart forms, e.g., medication records, activity sheets, etc., prior to expiration, ensuring each form is appropriately labeled with the correct patient&rsquo;s name and medical record number.</li>
<li>Transcribes patient care orders accurately and in a timely manner as appropriate.</li>
<li>Collaborates with the healthcare team to obtain necessary information for test/procedure scheduling inclusive of necessary pre-test/procedure preparation scheduling, e.g., books necessary, preoperative screening exams/tests in advance of scheduling surgery/procedure; coordinates patient test/procedure schedule to minimize patient travel and time off unit.</li>
<li>Communicates test/procedure/therapy schedule and relevant changes to patients, families, primary care providers, consultants, and staff as appropriate.</li>
<li>Maintains appropriate manual/computer logs records, and unit databases, e.g., diet list, census sheets, supply log, and patient board to include updated physician coverage, current pager number and RN name at all times, admissions, discharges, etc.</li>
<li>Ensures that the unit has a current Downtime Materials Box. Maintains and replenishes Downtime Box with appropriate order sheets, Dr's Orders, Progress Notes, lab etc. Is proficient in downtime procedures and aware of location of Downtime Computer and Printer that can be accessed when other computers fail.</li>
</ul><p></p><p><b>
Care of the Environment, Equipment and Material Supplies: Performs a variety of activities to ensure a clean, safe and stocked unit environment for patients, visitors and staff.</b></p><ul>
<li>
Conducts daily rounds, to ensure safe and clean environment and contacts appropriate Department/staff to clean, transport, and/or to address other safety/cleanliness issues.</li>
<li>Initiates work/repair orders uses computer software /terminal for access data entry. Log issues with the ITS rounder or to the help desk. Arranges for delivery of expired/broken equipment/materials to appropriate repair site. Tracks and returns borrowed/rented equipment.</li>
<li>As directed by manager, logs/completes daily patient charges/billing, inclusive of appropriate billing codes, either manually or via automated systems according to department /hospital standards. Insures billing is complete and without errors.</li>
<li>Checks inventories, orders, maintains and restocks to par level supply of papers, forms and office supplies according to par levels and budget targets using on line ordering computer system or paper systems. Organizes work and storage area. Verify amounts received as ordered. Orders other supplies as requested. Competent in ordering supplies online using Lawson, RSS, and Staples, RR Donnelly i.e.</li>
<li>Participates in searches for missing patients, belongings and/or equipment.</li>
<li>Maintains and troubleshoots basic office equipment including but not limited to, daily reboot of computer, load printer/photocopier with paper, point-of-service monitors, printers, fax machines, addressograph, etc.</li>
</ul><p></p><p><b>
Work Rules, Standards, and Competency Compliance: Acts in a manner that supports a positive and collaborative work environment and that is congruent with established standards, policies, procedures, and regulations.</b></p><ul>
<li>
Conforms to hospital universal standards of performance and conduct, including those pertaining to patient rights and BMC Standards of Behavior, so that the best possible customer service and patient care may be provided. Works cooperatively and constructively with all staff members and takes appropriate steps to effectively resolve interpersonal conflicts seeking assistance from his/her supervisor when needed.</li>
<li>Seeks out and acts upon constructive feedback regarding daily performance and works toward achieving goals identified during performance evaluations.</li>
<li>Participate in staff meeting, departmental/unit initiatives, quality improvement projects and committee meetings as assigned i.e. cost containment activities as needed. If unable to attend non-mandatory activities, accepts responsibility to review meeting minutes and document review and become knowledgeable of issues discussed.</li>
<li>Complies with established practice standards, policies, procedures, protocols, guidelines, and regulations, e.g., DPH, Joint Commission, Fire Codes, OSHA, etc.</li>
<li>Follows established Conduct and Attendance, Safety, and Infectious control policies/standards; consistently available on the unit.</li>
<li>Participates in ongoing educational activities to maintain competency and update requisite skills in his/her area of responsibilities; maintains accurate annual educational record.</li>
<li>Completes annual mandatory educational requirements, e.g., safety regulation and infection control review, departmental and unit specific competencies, etc.</li>
<li>Maintains a presentable appearance in accordance with dress code. Wears assigned uniform while on duty. Wears and has visible Hospital I.D. badge that identifies self as a Unit Coordinator.</li>
<li>Assists in orientation of new staff, and serves as a resource to float staff on your unit.</li>
<li>Adapts to changing patient and unit needs including but not limited to offering assistance to other team members, floating, adjusting assignments, running unit/patient errands when requested, needed, etc.</li>
<li>Collaborates with charge nurse/supervisor to coordinate break periods with unit activities.</li>
<li>Remains knowledgeable of and demonstrates reliability in regard to established work rules and policies such as hours of work, attendance, punctuality standards, uniforms, etc.</li>
<li>Utilizes hospital&rsquo;s cultural beliefs as the basis for decision making and to support the hospital&rsquo;s mission and goals.</li>
<li>Follows established hospital infection control and safety procedures.</li>
</ul><p></p><p><b>
OTHER DUTIES:</b></p><p>
Performs other duties as needed.</p><p></p><p><b>
JOB REQUIREMENTS</b></p><p></p><p><b>
EDUCATION:</b></p><p>
Requires a high school education or GED.</p><p></p><p><b>
CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED</b>:</p><p>
Must complete competency requirements as offered.</p><p></p><p><b>
EXPERIENCE:</b></p><p>
One to two years previous clerical experience. Healthcare setting preferred.</p><p></p><p><b>
KNOWLEDGE AND SKILLS:</b>
</p><ul><li>Work requires demonstrated competence to effectively speak, read and write English. Multilingual skills (beyond that of English) in languages appropriate to the patient populations served by the Boston Medical Center are preferred.</li>
<li>Work requires ability to accurately interpret and utilize medical terminology and abbreviations.</li>
<li>Demonstrated proficiency with various computer software systems, including Microsoft Office (Word, Excel, Outlook, etc.) and hospital wide systems such as SEM, IDX, SDK, etc.</li>
<li>Ability to use and troubleshoot basic office equipment.</li>
<li>Excellent interpersonal skills and ability to interact appropriately with nursing staff, patients, families/visitors, physicians, and other hospital staff in a fast-paced environment.</li>
<li>Organizational skills to effectively set priorities and efficiently complete assigned work.</li>
<li>Ability to effectively apply basic administrative skills, e.g., typing, filing, telephone skills, etc.</li>
<li>Work requires physical ability to meet core job requirements in accordance with practice setting demands for the patient populations regularly served.</li>
</ul><p></p><p><b>
Compensation Range:</b></p>
$19.35- $26.04<p>
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.</p><p></p><p>
Equal Opportunity Employer/Disabled/Veterans</p><p>
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or &ldquo;apps&rdquo; job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.</p></div>

ED Unit Coordinator (Night)

<p></p><div><p>At<b> Northeast Health Services</b>, a member of Transformations Care Network (TCN), we are committed to improving access to the highest-quality mental health care in our local communities. As a <b>Patient Care and Site Coordinator (Front Office Medical Receptionist)</b> you will be the bright first face our clients see as they begin their mental health journey, setting the stage for a positive and welcoming experience.</p><p>
As the heart of our clinics, your role as a motivated administrative professional is key to our mission, offering you the opportunity to make a significant impact from the moment our clients walk through the door. You will transform lives &ndash; enhancing the client experience as you contribute to our vibrant, client-centered environment. Come join us and be a pivotal part of a team that values and celebrates your role in transforming client care.</p><p><b>
Key Responsibilities:</b></p><ul><li>
Warmly greet and check clients in, ensuring a friendly and professional experience.</li><li>
Efficiently handle phone calls, maintaining effective communication.</li><li>
Manage insurance processes with attention to detail, ensuring smooth client experiences.</li><li>
Provide outstanding administrative support, including scheduling and maintaining records.</li><li>
Contribute to a clean and inviting clinic atmosphere.</li><li>
Support telehealth services, embracing healthcare's digital evolution that allows clients to access support more easily.</li><li>
Collaborate with a dynamic team, enhancing our culture of excellence.</li><li>
Potentially train in Transcranial Magnetic Stimulation (TMS) and help train new team members.</li><li>
Maintain a professional demeanor, contributing to the clinic's positive environment.</li></ul><p><b>
Qualifications:</b></p><ul><li>
High school diploma or equivalent.</li><li>
Experience in medical office settings and familiarity with EMR systems.</li><li>
Effective communication skills, client -focused approach, and ability to excel in a fast-paced setting.</li><li>
CPR certification (or willingness to obtain).</li></ul><p><b>
Explore the Advantages of Joining Our Team:</b></p><ul><li>
Enjoy competitive compensation and a wide range of benefits, including medical, dental, vision, low-cost virtual care, dependent and domestic partner coverage, 401K, and more, designed to support your well-being and financial security.</li><li>
Immerse yourself in a community united by a deep commitment to enhance mental health and revolutionize client care.</li><li>
Embrace a journey of continuous learning, guided by seasoned professionals, fostering your career growth in a nurturing environment.</li><li>
Play a pivotal role in reshaping behavioral health, with your efforts directly improving client lives.</li><li>
Thrive in an environment that celebrates collaborative success, driven by effective communication and unity.</li><li>
Receive comprehensive onboarding and ongoing educational resources, tailored to cultivate your talents, and assure your triumph in your role.</li></ul><p></p><p><br>
Northeast Health Services is committed to fair and equitable compensation practices. The hourly compensation range for this role is $18 &ndash; $21. Actual compensation may vary based on licensure, experience, market-driven enhancements, and incentive opportunities available for this role. These ranges represent our current standard compensation practices and may be adjusted over time to remain competitive and aligned with organizational needs.</p><p></p><p><i><br>
Transformations Care Network is an equal opportunity employer, committed to fostering an inclusive and diverse workplace.</i></p></div><p></p>

Medical Receptionist - PCSC

Beth Israel Lahey Health

Boston, MA &bull; Beth Israel Deaconess Medical Center &bull; Full-time &bull; Day
<br><div><p><b>When you join the growing BILH team, you're not just taking a job, you&rsquo;re making a difference in people&rsquo;s lives.</b></p>
<p></p>
<p>The Administrative Coordinator will support the ObGyn Department at Beth Israel Deaconess Medical Center in Boston, MA. This role is part of the department&rsquo;s administrative team and provides direct support to three Directors and three Vice Chairs, including calendar management, reimbursement processing, and general day‑to‑day operational assistance.</p>
<p>
This position is based onsite in Boston, MA, with the potential for hybrid remote work once training is complete.</p>
<p></p>
<p><b>Job Description:</b></p>
<p>
Provides support for leadership positions and a division or department by coordinating administrative work, projects and staff. Performs various administrative functions requiring in-depth knowledge of departmental programs, operations and services and hospital policies and procedures.</p>
<p></p>
<p><b>Essential Responsibilities:
</b></p><ul><li><p>Screens telephone calls and access for high-level position(s) deciding which individuals need face to face meetings, which can be refer to other managers or when possible, resolves the situation.</p>
</li>
<li><p>Schedules and prepares for diverse and complex appointments, meetings and travel arrangements.</p>
</li>
<li><p>Oversees planning and preparation for committees. Distributes minutes, prepares agenda, materials and committee work.</p>
</li>
<li><p>Plans, coordinates and makes recommendations in preparation for high-profile programs and events for the department.</p>
</li>
<li><p>Independently composes and edits complex and sensitive correspondence, reports and documents for final approval by manager.</p>
</li>
<li><p>Compiles, analyzes and summarizes data from multiple sources to create detailed complex doc,uments, reports and high-level presentations.</p>
</li>
<li><p>Completes department-specific responsibilities which are documented at the local level.</p>
</li>
</ul><p><b>Required Qualifications:</b></p>
<ul>
<li><p>High School diploma or GED required. Associate's degree preferred.</p>
</li>
<li><p>3-5 years related work experience required.</p>
</li>
<li><p>Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases.</p>
</li>
</ul><p><b>Competencies:</b></p>
<ul>
<li><p><b>Decision Making: </b>Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area.</p>
</li>
<li><p><b>Problem Solving: </b>Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.</p>
</li>
<li><p><b>Independence of Action: </b>Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction.</p>
</li>
<li><p><b>Written Communications: </b>Ability to communicate clearly and effectively in written English with internal and external customers.</p>
</li>
<li><p><b>Oral Communications: </b>Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.</p>
</li>
<li><p><b>Knowledge: </b>Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.</p>
</li>
<li><p><b>Team Work: </b>Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.</p>
</li>
<li><p><b>Customer Service: </b>Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.</p>
</li>
</ul><p><b>Physical Nature of the Job:</b></p>
<ul>
<li><p>Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally.</p></li></ul><br>
<p></p>
<p>
</p><p></p><p><b>Pay Range:
</b></p><p>$24.98 &ndash; $33.62</p>
<p>
The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.</p>
<p></p>
<h2 class="jobSectionHeader"><b>As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.</b></h2>
<p></p>
<h2 class="jobSectionHeader"><b>More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.</b></h2>
<p></p>
<h2 class="jobSectionHeader"><b>Equal Opportunity Employer/Veterans/Disabled</b></h2></div><p></p>
<br><div><h3 class="jobSectionHeader"><b>Job details</b></h3>
<ul><li><div><b>Employment:</b> Full-time</div></li>
<li><div><b>Hours/Week:</b> 40</div></li>
<li><div><b>Shift:</b> Day</div></li>
<li><div><b>Category:</b> Administrative &amp; Clerical</div></li>
<li><div><b>Pay Range:</b> $24.98 - $33.62</div></li>
<li><div><b>FLSA:</b> Non-Exempt</div></li>
<li><div><b>Req ID:</b> JR91743</div></li></ul></div>

Administrative Coordinator, ObGyn

The General Hospital Corporation

<div>Site: The General Hospital Corporation<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
Summary :Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations, under minimal supervision. Performs administrative duties related to patient visits including scheduling, check-in, check-out duties (performs all duties of the other levels at highest proficiency level). Actual job duties may vary by Department. Essential Functions-Perform routine administrative and clerical duties relating to a clinical service or physician practice office. Make patient appointments and maintain appointment records. Assist callers with routine inquiries, and schedule appointments. Process patient billing forms and scan documents to patient medical record/LMR.
<br>
<ul><li>Acts as &quot;Super User&quot; for scheduling, registration and billing systems. Provides assistance and training to others in these areas. May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level.
</li><li>Provides functional guidance to Office and Practice Assistants.
</li><li>In conjunction with Supervisor oversees daily activities of practice staff.
</li><li>May be required to accept co-payments. Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><div>
Education<br>
High School Diploma or Equivalent required<br>
<br>
Can this role accept experience in lieu of a degree?<br>
No<br>
<br>
Licenses and Credentials<br>
<br>
Experience<br>
office experience 3-5 years required<br>
<br>
Knowledge, Skills and Abilities<br>
<ul><li>Strong technology and MS Office skills &ndash; Advanced Outlook, Word, Excel, PowerPoint Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.</li><li>Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.</li><li>Communicating effectively in writing as appropriate for the needs of the audience and Talking to others to convey information effectively.</li><li>Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.</li><li>Managing one's own time and the time of others.</li><li>Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.</li><li>Ability to proofread and edit written documents.</li></ul></div><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
55 Fruit Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$19.37 - $27.71/Hourly<p></p><p><b><br>
Grade</b></p>
4<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Patient Service Coordinator III

<div>Site: The General Hospital Corporation<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
Working with the assigned Division clinicians in the Department of Neurology (DON), the incumbent provides clinical care coordination for the Division and does medication prior authorizations. Requires ability to manage patient information confidentially and in compliance with all Hospital requirements. Must have the ability to manage confidential and sensitive matters with discretion and tact and must have a good sense of urgency in order to prioritize the demands of a large and very busy clinical division.<p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><ul><li><p>
Minimum of a high school diploma or GED.</p></li><li><p>
A minimum of two years of applicable work experience is required.</p></li><li><p>
Some additional training in office systems or other post-high school education is preferred.</p></li><li><p>
Knowledge of performing medication prior authorizations, practice operations, and standards.</p></li><li><p>
Understanding of procedures including filing, copying, scanning, printing, and faxing.</p></li><li><p>
Ability to use phone system (answer and screen calls, put on hold), handle more complex calls, and give more detailed information.</p></li><li><p>
Ability to interpret information as appropriate, answer more complex questions in the most professional manner, and communicate in a professional, courteous, clear, and concise manner.</p></li><li><p>
Ability to manage work processes in a neat and orderly way and to sort and alphabetize.</p></li><li><p>
Ability to manage multiple tasks effectively, follow established protocols, and work within systems.</p></li><li><p>
Ability to correspond and communicate with others clearly and effectively in writing (via e-mail, memo, or interoffice note) and to take complete and accurate messages.</p></li><li><p>
May respond directly on behalf of manager/provider without direction or instruction.</p></li><li><p>
Ability to type and enter data effectively and at a more advanced level. -</p></li><li><p>
Intermediate level computer skills including the ability to use word processing, spreadsheet, database, and presentation applications.</p></li><li><p>
Intermediate understanding and use of medical terminology.</p></li><li><p>
Intermediate comprehension of billing and fiscal information.</p></li><li><p>
Knowledgeable and compliant with all hospital, State, and Federal requirements (where applicable to job performance), including policy and procedures with The Joint Commission and HIPAA.</p></li></ul><p></p><p><b>
Responsibilities:</b></p><ul><li><p>
Manages Epic in-basket messages and telephone calls, including setting up appointments and any tests for office and outpatient consultations.</p></li><li><p>
Confirm patient appointments, reschedule appointments, and ensure the provider's schedules are filled.</p></li><li><p>
Has a complete understanding of the appointment (EPIC). Must be able to schedule, cancel, bump, link, and reschedule appointments based on acuity, urgency, and evolving priority of patient and physician needs.</p></li><li><p>
Assumes responsibility for each telephone message, determining the nature and urgency of the call, relaying the message to physicians or designate, and following through quickly, efficiently, and appropriately.</p></li><li><p>
Positive interactions with patients are critical, as the individual in this position is not only representing the physicians but the department.</p></li><li><p>
Must maintain and manage patient medical records.</p></li><li><p>
Must review charts before patient appointments checking for test results or reports.</p></li><li><p>
Assumes responsibility for obtaining diagnostic reports such as laboratory and radiology results as well as operative notes.</p></li><li><p>
Follows up and obtains all missing and outstanding reports and assures timely disposition with full documentation.</p></li><li><p>
Handles medication refills and medication prior authorization for patients.</p></li><li><p>
Reviews various forms received, fills them, routes them to the right provider, and closes the loop on them.</p></li><li><p>
Requires the ability to work as a team member in the Division.</p></li><li><p>
Perform duties under moderate supervision with intermediate to advanced proficiency in administrative skills.</p></li><li><p>
Provide cross-coverage as needed.</p></li><li><p>
Assist with special projects as directed.</p></li><li><p>
Follow HIPAA guidelines for the management of patient privacy and confidentiality. - Other duties, as assigned.</p></li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
15 Parkman Street<p></p><p><b><br>
Pay Range</b></p>
$17.71 - $24.94/Hourly<p></p><p><b><br>
Grade</b></p>
3<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Practice Assistant II, Neurology

Marsh McLennan Agency

<div><p><b>New Business Coordinator, Retirement</b></p><p>
The New Business Coordinator will work directly with the President and Executive Vice President of MMA&rsquo;s Retirement Services division on new business development. The Business Development Administrator will be responsible for gathering client and prospect information and will work closely alongside the Sales Professionals to organize marketing campaigns, coordinate client projects, and prepare materials for client meetings and events. In this role, the New Business Coordinator will enhance their technical and creative skills, learn new tools and programs, and interact daily with MMA&rsquo;s top clients!</p><h2 class="jobSectionHeader"><b>
Our not-so-secret sauce.</b></h2><p>
Award-winning, inclusive, Top Workplace culture doesn&rsquo;t happen overnight. It&rsquo;s a result of hard work by extraordinary people. More than 10,000 of the industry&rsquo;s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a New Business Coordinator at MMA.</p><p></p><p>
Marsh McLennan Agency (MMA) provides business insurance, employee health &amp; benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world&rsquo;s leading professional services firm, Marsh McLennan (NYSE: MMC).</p><p></p><p><b>
A day in the life.
</b></p><p><b>Prospect, Pipeline &amp; Client Management</b></p><ul><li>
Perform marketplace and competitor research (web and phone)</li><li>
Coordinate activities and deliverables with Marketing department regarding campaigns, events, networking activities</li><li>
Ensure project plans for clients are current and communicate changes to Account Managers</li><li>
Schedule client and team meetings with both internal and external audiences</li></ul><p><b>
Sales Process Coordination</b></p><ul><li>
Coordinate with Accounting Managers and Consultants to track deliverables</li><li>
Create presentations in concert with Marketing</li><li>
Perform all support work required for on-boarding of a new client (e.g. welcome letter, new commission worksheet, service agreements)</li><li>
Attend meetings and summarize meeting notes</li></ul><p><b>
Systems Support</b></p><ul><li>
In support of all reporting requirements, manage the timely input and data integrity within all MMA systems</li><li>
Tracking and auditing of revenue with Finance department</li></ul><p></p><p><b>
Our future colleague.</b></p><p>
We&rsquo;d love to meet you if your professional track record includes these skills:</p><ul><li>
Previous experience working in an administrative function or experience working in a sales environment</li><li>
Proficiency in Microsoft Office Suite &amp; aptitude for learning and leveraging technology (Nice to have: Salesforce experience)</li><li>
Strong organizational, communication, time management, and drive for results</li><li>
Ability to work well independently/self-motivated</li><li>
Industry experience a plus but not required (401(k), retirement services, retirement recordkeeper)</li><li>
A shared commitment to our core values; Collaboration, Accountability, Innovation, Passion and Integrity</li></ul><p></p><p>
We know there are excellent candidates who might not check all of these boxes. Don&rsquo;t be shy. If you&rsquo;re close, we&rsquo;d be very interested in meeting you.</p><p></p><p><b>
Valuable benefits.</b></p><p>
We value and respect the impact our colleagues make every day both inside and outside our organization. We&rsquo;ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
</p><p></p><p>Some benefits included in this role are:</p><ul><li>
Medical, dental and vision plans</li><li>
401(k) match after one year</li><li>
Contribute toward student loan debt</li><li>
Generous paid time-off programs ensure you have time to recharge including vacation days, personal days, sick days, holidays, volunteer day, and days for learning &amp; development</li><li>
Tuition reimbursement and professional development opportunities</li><li>
Charitable contribution match programs</li><li>
Stock purchase opportunities</li></ul><p>
To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw</p><p></p><p>
Follow us on social media to meet our colleagues and see what makes us tick:</p><ul><li>
https://www.instagram.com/lifeatmma/</li><li>
https://www.facebook.com/LifeatMMA</li><li>
https://twitter.com/LifeatMMA</li><li>
https://www.linkedin.com/company/marsh-mclennan-agency/</li></ul><p></p><p><b>
Who </b><b><i>you</i></b><b> are is who </b><b><i>we</i></b><b> are.
</b></p><p>We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.</p><p></p><p>
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.</p><p><br>
The applicable base salary range for this role is $59,700 to $111,200.</p><p>
The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.<br>
<br>
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.</p></div>

New Business Coordinator

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