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virtual pharmaceutical sales specialist

medical receptionist patient service specialist

Select Medical

<div>
 <strong>
  Position:
 </strong>
 Medical Receptionist - Patient Service Specialist
 <br/>
 <br/>
 <strong>
  Location:
 </strong>
 3820 Northdale Blvd, Ste 101a, Tampa, Fl 33624
 <br/>
 <br/>
 <strong>
  Type of Employment:
 </strong>
 Full-time
 <br/>
 <br/>
 <strong>
  Schedule:
 </strong>
 Monday-Friday, 8am-7pm schedule varies by day
 <br/>
 <br/>
 <strong>
  Compensation:
 </strong>
 $16.00-$19.00/hour pending experience
 <br/>
 <br/>
 When patients enter our outpatient physical therapy center in Tampa, we want them to have an exceptional experience - starting at the front desk. That&rsquo;s where you come in. As a patient service specialist, you&rsquo;ll manage both the patient side and the business side of our center. Don&rsquo;t underestimate the impact you can make on every patient&rsquo;s care experience, even before they leave the waiting room.
 <br/>
 <br/>
 <strong>
  Why Join Us
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Start Strong: Our mentorship and orientation programs ensure a successful transition
  </li>
  <li>
   Recharge &amp; Refresh: Generous PTO to maintain a healthy work-life balance
  </li>
  <li>
   Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
  </li>
  <li>
   Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
   <br/>
   <br/>
  </li>
 </ul>
 Check out the video below for additional insight into the work of our Patient Service Specialists!
 <br/>
 <br/>
 <ul>
  <li>
   Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
  </li>
  <li>
   Schedule patient appointments in person and via phone
  </li>
  <li>
   Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
  </li>
  <li>
   Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High School Diploma or GED
  </li>
  <li>
   Healthcare Experience
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Insurance Verification Experience
  </li>
  <li>
   Bilingual
  </li>
 </ul>
</div>


Medical Receptionist - Patient Service Specialist

Anne Arundel Dermatology

<div>Overview:
<div>
Anne Arundel Dermatology is seeking a <b>part-time Medical Receptionist</b> to support our dermatology office in Tampa, FL (Academic Alliance in Dermatology).</div><div></div><div><b><br>
Schedule:</b> Tuesday, Thursday, and Friday<br>
<b>Hours:</b> 8:00 AM - 5:00 PM</div><div></div><div><br>
Candidates with experience in a medical office, healthcare front desk, or dermatology practice are <i>preferred</i>. Strong customer service experience in a high-volume setting will also be considered.</div><div></div><div><br>
Academic Alliance in Dermatology, an affiliate of Anne Arundel Dermatology, has 20 locations throughout Southwest &amp; Central Florida. For over 30 years, Academic Alliance in Dermatology has been providing patients with premier medical and cosmetic dermatology services. Led by renowned expert Dr. Panos Vasiloudes and backed by the most innovative and cutting-edge equipment, our team expertly diagnoses and treats a wide variety of dermatological conditions.</div><div></div><div><b><br>
Why join Anne Arundel Dermatology? </b>We are committed to continual training and education for our physicians and staff. We are on top of the latest developments in dermatology including ongoing research, emerging treatments, new drugs, and prevention methods. You can find more than just a job with Anne Arundel Dermatology. We believe in providing our new associates with intensive training and long-term career growth opportunities from within.<br>
<br>
</div>Responsibilities:
<div>
We are seeking a professional, friendly, and detail-oriented individual with strong communication and customer service skills. In this role, you will play a key part in both the daily operations of the practice and the overall patient experience. You&rsquo;ll be responsible for managing front desk activities, coordinating patient flow, and ensuring each patient has a smooth and positive visit.</div><div></div><div><b><br>
Duties &amp; Responsibilities:</b></div><ul><li><div>
Greet patients in a friendly, professional manner and provide excellent customer service</div></li><li><div>
Manage patient check-in and check-out processes</div></li><li><div>
Schedule appointments and referrals accurately</div></li><li><div>
Answer and screen incoming calls; take clear and concise messages</div></li><li><div>
Enter and update patient demographics and insurance information</div></li><li><div>
Review patient charts to ensure all required information, forms, and signatures are complete</div></li><li><div>
Collect copays, balances, and other patient payments</div></li><li><div>
Track and manage patient flow in the reception area</div></li><li><div>
Respond to patient questions regarding scheduling, billing, and general inquiries</div></li><li><div>
Distribute incoming reports, correspondence, and documentation to appropriate charts</div></li><li><div>
Ensure phone messages, faxes, and internal communications are handled promptly</div></li><li><div>
Assist with inventory tracking and supply orders as needed</div></li><li><div>
Run end-of-day reports and balance payment totals when closing</div></li><li><div>
Support team members and assist with additional administrative tasks as needed</div></li></ul>
Qualifications:
<div><b><i>
Education</i></b><b><i> </i></b><b><i>and</i></b><b><i> </i></b><b><i>Experience:</i></b></div><ul><li>
High School Graduate or GED (required).</li><li>
2+ years of customer service experience</li></ul><ul><li>
1-3 years recent experience as a Medical Receptionist in a clinical or surgical setting (preferred).</li><li>
Previous experience in Dermatology (preferred).</li></ul><div></div><div><b><i><br>
Skills/Abilities:</i></b></div><ul><li>
Excellent customer service and communication skills.</li><li>
Knowledge of HIPAA standards.</li><li>
Must be able to manage multiple tasks simultaneously.</li><li>
Excellent organizational and time management skills.</li><li>
Ability to function well in a fast-paced and at times stressful environment.</li><li>
Detail-oriented</li><li>
Working knowledge of multi-line phone system.</li><li>
Able to operate standard office equipment (i.e. computer, fax, copier, scanner, etc)</li><li>
Intermediate computer skills and experience in EMR utilization</li><li>
Fluent in English.</li><li>
Ability to sort and file materials correctly alphabetically or numerically.</li><li>
Ability to travel to and provide coverage for other local offices as-needed.</li></ul><div></div><div><b><i><br>
Physical</i></b><b><i> Requirements:</i></b></div><ul><li>
Sitting, some standing, stooping and reaching.</li><li>
Manual dexterity sufficient to operate a keyboard.</li><li>
Correctable vision to 20/20 and hearing within a normal range for telephone contacts.</li><li>
Lifting and carrying up to 30 pounds.</li></ul>
Licensure/Certifications/Education:
<div><b>
Full time employees (defined as regularly working at least 30 hours per week) are eligible for the following benefits:</b></div><ul><li>
Medical, Dental &amp; Vision insurance &ndash; effective 1st of the month after date of start</li><li>
Short-term and long-term disability, Voluntary life (employee, spouse, and child), Critical Illness, and Hospital Indemnity &ndash; Effective the 1st of the month following date of hire</li><li>
Company provided Basic Life/AD&amp;D insurance</li><li>
Paid time off</li><li>
Paid holidays</li><li>
Retirement Savings account</li><li>
Employee discount on cosmetic services and products</li></ul></div>

Medical Receptionist (Part-Time) - Tampa, FL

Inogen

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 <strong>
  Job Summary:
  <br/>
  <br/>
 </strong>
 The Support Specialist assists Inogen in ensuring that the equipment placed in the client's home meets the Patient's clinical needs. The primary focus for the Support Specialist is to support the local Referral Development Manager (RDM). Allowing the RDM to shift their focus away from delivery and setup of Inogen provided equipment. This could include delivery and setup of Inogen provided equipment, delivery and pickup of testing equipment, reports, and documentation, and participating in sales activities.
 <br/>
 <br/>
 <strong>
  Responsibilities (Specific Tasks, Duties, Essential Functions Of The Job)
  <br/>
  <br/>
 </strong>
 <strong>
  Support Specialist I
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Pick up and deliver respiratory equipment to patients in their homes or other specified locations such as hospitals or physician offices.
  </li>
  <li>
   Assemble, set up, inspect, and test equipment, and instruct patients and caregivers on basic operation and maintenance, in accordance with state licensing limitations.
  </li>
  <li>
   Thoroughly and efficiently gather customer information and fulfill customer needs, educate the customer where applicable to prevent the need for further contact and document interactions within their account.
  </li>
  <li>
   Maintain the highest level of quality in customer care while always acting in a professional and courteous manner.
  </li>
  <li>
   Complete paperwork relating to deliveries, pick-ups &amp; testing.
  </li>
  <li>
   Operate non-commercial vehicle carrying medical equipment.
  </li>
  <li>
   May be required to work after-hours and on an on-call basis. Including weekend and holiday coverage.
  </li>
  <li>
   Successfully complete all required safe driving programs, abide by applicable motor vehicle laws and ordinances, and always demonstrate safe driving practices throughout employment.
  </li>
  <li>
   Maintain valid licenses and endorsements required for the position.
  </li>
  <li>
   Facilitate credit card payments through company approved process.
  </li>
  <li>
   Other duties as assigned.
  </li>
  <li>
   Maintain regular and punctual attendance.
  </li>
  <li>
   Comply with all company policies and procedures.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Support Specialist II
  <br/>
  <br/>
 </strong>
 In addition to items listed for RDM Support Specialist I, a RDM Support Specialist II, may also be responsible for the following.
 <br/>
 <br/>
 <ul>
  <li>
   Conduct equipment set-up both remotely and directly.
  </li>
  <li>
   Maintain a current calendar reflecting availability for patient appointments.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Support Specialist III
  <br/>
  <br/>
 </strong>
 In addition to items listed for RDM Support Specialist II, a RDM Support Specialist III, may also be responsible for the following.
 <br/>
 <br/>
 <ul>
  <li>
   Conduct titration studies, both remotely and directly, completing required documentation accurately and completely within one hour per patient.
  </li>
  <li>
   Complete service calls, both remotely and directly, documenting activities and results in a timely manner.
  </li>
  <li>
   Other duties include acting as a clinical resource for completing clinical appointments.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Knowledge, Skills, And Abilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Demonstrate skills required to instruct patients remotely and directly in the safe use of Inogen supplied equipment.
  </li>
  <li>
   Knowledge of the current technologies used in cardio-pulmonary disease treatments as they relate to Inogen provided services.
  </li>
  <li>
   Ability to work self-manage and work independently.
  </li>
  <li>
   Must have strong work ethic.
  </li>
  <li>
   Excellent oral and written communication skills required.
  </li>
  <li>
   Proficient in use of laptop and electronic tablet required.
  </li>
  <li>
   Attention to detail is required.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications (Experience And Education)
  <br/>
  <br/>
 </strong>
 <strong>
  Level I
  <br/>
  <br/>
 </strong>
 Support Specialist I
 <br/>
 <br/>
 <ul>
  <li>
   High School diploma or equivalent, required.
  </li>
  <li>
   1 year experience of home medical equipment delivery, required; oxygen therapy or respiratory related, preferred.
  </li>
  <li>
   Intermediate knowledge/proficiency in Microsoft Office, required.
  </li>
  <li>
   A combination of training, education and experience that is equivalent to the qualifications listed above and that provides the required knowledge, skills, and abilities.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Level II
  <br/>
  <br/>
 </strong>
 Support Specialist II
 <br/>
 <br/>
 <ul>
  <li>
   State or National certification or licensure as one or more of the following required; Emergency Medical Technician (EMT), Advanced Medical Technician (AMT), Medical Assistant (MA), Certified Nursing Assistant (CNA), Nationally Registered Certified Medical Assistant (NRCNA), required.
  </li>
  <li>
   2 years&rsquo; experience in home medical equipment industry (oxygen therapy or respiratory), preferred.
  </li>
  <li>
   knowledge/proficiency in Microsoft Office, required.
  </li>
  <li>
   A combination of training, education and experience that is equivalent to the qualifications listed above and that provides the required knowledge, skills, and abilities.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Level III
  <br/>
  <br/>
 </strong>
 Support Specialist III
 <br/>
 <br/>
 <ul>
  <li>
   Licensed or Registered Respiratory Therapist or registered Nurse, required.
  </li>
  <li>
   3 years&rsquo; experience of clinical services, home medical equipment industry (oxygen therapy or respiratory), preferred.
  </li>
  <li>
   Intermediate knowledge/proficiency in Microsoft Office, required.
  </li>
  <li>
   A combination of training, education and experience that is equivalent to the qualifications listed above and that provides the required knowledge, skills, and abilities.
   <br/>
   <br/>
  </li>
 </ul>
 Disclaimer:
 <br/>
 <br/>
 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
 <br/>
 <br/>
 Inogen assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $19.44 and $22.36 hourly. However, actual base salary if hired will be determined on an individualized basis and will be based on non-discriminatory factors, including as to individual skills, education, experience and market location.
 <br/>
 <br/>
 Inogen is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
</div>


Medical Device Delivery Driver

<div><p><b>Description</b>
</p><p><b>Job Summary:</b></p><p>
The Support Specialist assists Inogen in ensuring that the equipment placed in the client's home meets the Patient's clinical needs. The primary focus for the Support Specialist is to support the local Referral Development Manager (RDM). Allowing the RDM to shift their focus away from delivery and setup of Inogen provided equipment. This could include delivery and setup of Inogen provided equipment, delivery and pickup of testing equipment, reports, and documentation, and participating in sales activities.</p><p><b>
Responsibilities </b>(Specific tasks, duties, essential functions of the job)</p><p><b>
Support Specialist I</b></p><ul><li>
Pick up and deliver respiratory equipment to patients in their homes or other specified locations such as hospitals or physician offices.</li><li>
Assemble, set up, inspect, and test equipment, and instruct patients and caregivers on basic operation and maintenance, in accordance with state licensing limitations.</li><li>
Thoroughly and efficiently gather customer information and fulfill customer needs, educate the customer where applicable to prevent the need for further contact and document interactions within their account.</li><li>
Maintain the highest level of quality in customer care while always acting in a professional and courteous manner.</li><li>
Complete paperwork relating to deliveries, pick-ups &amp; testing.</li><li>
Operate non-commercial vehicle carrying medical equipment.</li><li>
May be required to work after-hours and on an on-call basis. Including weekend and holiday coverage.</li><li>
Successfully complete all required safe driving programs, abide by applicable motor vehicle laws and ordinances, and always demonstrate safe driving practices throughout employment.</li><li>
Maintain valid licenses and endorsements required for the position.</li><li>
Facilitate credit card payments through company approved process.</li><li>
Other duties as assigned.</li><li>
Maintain regular and punctual attendance.</li><li>
Comply with all company policies and procedures.</li></ul><p><b>
Support Specialist II</b></p><p>
In addition to items listed for RDM Support Specialist I, a RDM Support Specialist II, may also be responsible for the following.</p><ul><li>
Conduct equipment set-up both remotely and directly.</li><li>
Maintain a current calendar reflecting availability for patient appointments.</li></ul><p><b>
Support Specialist III</b></p><p>
In addition to items listed for RDM Support Specialist II, a RDM Support Specialist III, may also be responsible for the following.</p><ul><li>
Conduct titration studies, both remotely and directly, completing required documentation accurately and completely within one hour per patient.</li><li>
Complete service calls, both remotely and directly, documenting activities and results in a timely manner.</li><li>
Other duties include acting as a clinical resource for completing clinical appointments.</li></ul><p><b>
Knowledge, Skills, and Abilities
</b></p><ul><li>Demonstrate skills required to instruct patients remotely and directly in the safe use of Inogen supplied equipment.</li><li>
Knowledge of the current technologies used in cardio-pulmonary disease treatments as they relate to Inogen provided services.</li><li>
Ability to work self-manage and work independently.</li><li>
Must have strong work ethic.</li><li>
Excellent oral and written communication skills required.
</li><li>Proficient in use of laptop and electronic tablet required.</li><li>
Attention to detail is required.
</li></ul><p><b>Qualifications </b>(Experience and Education)</p><div><div><div><p><b>
Level I</b></p><p>
Support Specialist I</p></div><div><br>
<ul><li>
High School diploma or equivalent, required.</li></ul><ul><li>
1 year experience of home medical equipment delivery, required; oxygen therapy or respiratory related, preferred.
</li><li>Intermediate knowledge/proficiency in Microsoft Office, required.</li><li>
A combination of training, education and experience that is equivalent to the qualifications listed above and that provides the required knowledge, skills, and abilities.</li></ul></div></div><div><div><p><b><br>
Level II</b></p><p>
Support Specialist II</p></div><div><br>
<ul><li>
State or National certification or licensure as one or more of the following required; Emergency Medical Technician (EMT), Advanced Medical Technician (AMT), Medical Assistant (MA), Certified Nursing Assistant (CNA), Nationally Registered Certified Medical Assistant (NRCNA), required.</li></ul><ul><li>
2 years&rsquo; experience in home medical equipment industry (oxygen therapy or respiratory), preferred.
</li><li>knowledge/proficiency in Microsoft Office, required.</li><li>
A combination of training, education and experience that is equivalent to the qualifications listed above and that provides the required knowledge, skills, and abilities.</li></ul></div></div><div><div><p><b><br>
Level III</b></p><p>
Support Specialist III</p></div><div><br>
<ul><li>
Licensed or Registered Respiratory Therapist or registered Nurse, required.</li></ul><ul><li>
3 years&rsquo; experience of clinical services, home medical equipment industry (oxygen therapy or respiratory), preferred.
</li><li>Intermediate knowledge/proficiency in Microsoft Office, required.</li></ul><ul><li>
A combination of training, education and experience that is equivalent to the qualifications listed above and that provides the required knowledge, skills, and abilities.</li></ul></div></div></div><br>
<p></p>
Disclaimer:<br>
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.<br>
<br>
Inogen assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $19.44 and $22.36 hourly. However, actual base salary if hired will be determined on an individualized basis and will be based on non-discriminatory factors, including as to individual skills, education, experience and market location.<br>
<br>
Inogen is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.</div>

Patient Engagement Advisors

<p>Patient Engagement Advisors (PEA) is seeking a full time Logistics Transition Specialist to work onsite at AdventHealth Tampa and in local area while performing Logistics Courier duties<br/></p><p>Schedule: Monday - Friday, 9:00 AM - 5:30 PM onsite at AdventHealth Tampa and in local area while performing Logistics Courier duties<br/></p><p>PEA will provide vehicle for use of logistic courier duties only<br/></p><p>Purpose of Job<br/>The Logistics Transition Specialist plays a vital role in obtaining the goals of the vision/mission of PEA. To accomplish these goals, the Transition Specialist must exhibit empathy, innovation, collaboration, teamwork, passion, dedication to personal development, and a strong commitment to &ldquo;know the patient&rdquo;.<br/></p><p>The Logistics Transition Specialist is responsible for encouraging patients to play an active role in their patient care experience. These efforts occur during and after the patients&rsquo; hospital stay. The Transition Specialist will ensure the patient is provided services, educated on their discharge requirements (medications, patient follow-up care, nutrition, transportation, assistance programs, etc.), and equipped with the resources necessary to be successful in his/her next stage of care. The Logistics Transition Specialist is responsible for delivering medications, nutrition, product kits and other patient care related items as needed to home or another hospital locations for hand off.<br/></p><p>Position responsibilities of the Logistics Transition Specialist require access to Protected Health Information (PHI). Patient Engagement Advisors&rsquo; team members are expected to remain compliant with all confidentiality and security policies/procedures related to use, access, and disclosure of PHI.<br/></p><p>Essential Responsibilities<br/>This list of responsibilities is meant to be representative, not exhaustive. The individual in this position may perform additional or related duties as assigned.<br/></p><p>Patient Engagement / Care Coordination (Face-to-Face and Telephonic Patient Goals)<br/>Delivery of medication, nutrition product kits and other patient care related items as needed to the patient&rsquo;s home or another hospital location for hand off.<br/>Offers patient PEA services based on individual patient need (scheduled appointments, transportation, nutrition, medications, products).<br/>Collects and documents social determinants of health information for every patient to whom services are offered (to better understand patient needs and provide optimal services).<br/>Utilizes Countdown to Discharge (C2D) and other applications appropriately to document completed activities and fulfill patient needs<br/>Acknowledges/understands all C2D patient indicators (high risk, payer type, etc.) and coordinates action steps for improved outcomes<br/>Meets KPI &ldquo;Scheduled&rdquo; goals and ensures follow up appointments are documented in C2D<br/>Collects payments; complies with payment collection related policies and procedures<br/>Utilizes PEA software and assistance programs (coupons, vouchers, discount cards) to provide optimal savings/value for patient<br/>Takes action to facilitate available Generosity services including leveraging partnerships with community resources<br/>Ensures all patients are offered program services; utilizes missed patient reporting to provide services via phone call; provides exceptional care to every patient<br/>Actively participates in hospital-specific rounds/huddles to obtain critical information and contribute as a collaborative member of the clinical care team/hospitalists (ex-communicates available medication programs, unrealized referral opportunities, etc.)<br/>Executes daily workflow procedures to ensure KPI thresholds are met/exceeded; Tracks, Engages, Permission, and Serves expected number of patients<br/>Provides pick-up and delivery of prescriptions and medical supplies in an accurate and timely manner<br/>Ensures proper handling and storage of all medications and supplies<br/>Obtains signature of person receiving the delivery<br/>Meets productivity goals, as outlined by site leadership<br/>Submits one &ldquo;Wow Story&rdquo; based on PEA Leadership&rsquo;s requested intervals, to Supervisor describing exceptional patient care experience provided<br/></p><p>Pharmacy Operations / Logistics Courier<br/>Works with prescribing clinicians and pharmacists to ensure affordability and successful delivery of medications per Standard Operating Procedures<br/></p><p>Continuing Education &amp; Compliance<br/>Demonstrates compliance with PEA and hospital-specific policies and procedures.<br/>Maintains working knowledge of specified equipment, services, and supplies available to transitioning patients.<br/>Completes ongoing health system and PEA-required training.<br/>Maintains compliance with all PEA and health system security and privacy (physical and electronic) policies in all work settings (onsite, remote, virtual). Policies include and are not limited to: phishing attacks / emails, social engineering, password protections / management practices, etc.<br/></p><p>Qualifications and Requirements<br/></p><p>Education and Experience<br/>High School Education or equivalent required<br/>Must be 18 years old or older<br/>6 months of pharmacy technician or 1 year of medical assistant or other healthcare / medical experience required<br/>Retail pharmacy experience strongly preferred<br/>Other related hospital experience will be considered<br/>Associates and/or Bachelor&rsquo;s degree will be considered in absence of healthcare experience<br/>Valid driver&rsquo;s license in the state of employment with a clean driving record<br/></p><p>Knowledge, Skills and Abilities<br/>Must have and maintain a valid driver's license and clean driving record<br/>Ability to work a flexible and/or rotating schedule, including, but not limited to, nights, weekends, and holidays. Team members may be required to work during inclement weather (as directed by PEA and facility guidelines)<br/>Excellent interpersonal skills; ability to connect with patients/families and multidisciplinary providers in order to build an environment of trust and collaboration<br/>Excellent communication skills allowing for optimal patient understanding and engagement<br/>Ability to manage multiple, complex patients and address diverse needs<br/>Participates in a culture that embraces creativity, productivity, communication, professionalism, and learning<br/>Ability to work in a fast paced, rapidly changing environment<br/>Creative problem-solving abilities; sound judgement and decision-making skills<br/>Consistently maintains a high-level of professionalism; positively reflects the PEA brand/organization, at all times, internally among our team and externally to patients and customers<br/>Computer Skills<br/>Intermediate computer skills required<br/>Web-based tools (including, but not limited to, point of sale, pharmacy information systems, and clinical/EMR systems)<br/>Ability to utilize / navigate applications on an iPad<br/>Salary range: $20.50-$22.00<br/></p><p>About PEA:<br/>At Patient Engagement Advisors we&rsquo;re changing the way health care is delivered &ndash; one patient engagement at a time. If the opportunity to participate in influencing the future of healthcare captures your imagination, we would like to hear from you!<br/></p><p>Come join our growing team where we empower our team members to &quot;know the patient&quot; ultimately to improve the patient's experience and clinical outcome.<br/></p><p>PEA Honors and Awards:<br/>Recognized three years in a row as one of the fastest growing companies in America by Inc. Magazine.<br/>Awarded by The American Business Awards for technology innovation<br/>Recognized in &ldquo;Most Innovative Companies to Watch&rdquo; by Silicon Review<br/></p><p>Competitive salary and benefits (including Health, Dental, and Vision Insurance, Paid Time Off, 401k, Flex Spending Account, and more)<br/></p>

Logistics Transition Specialist

Tampa General Hospital

<div><div><b>Patient Access Specialist 1 - USFTGP</b> <b>-</b> <b>(</b><b>260000QS</b><b>)</b><div>
</div></div><div><b>
Description</b><div></div><div><div><br>
Patient Access Specialists, under the general supervision of the Supervisor/Patient Access Team Lead, serve as the first point of contact for patients, their families, and referring providers. They play a critical role in guiding patients through the visit process by gathering and recording necessary demographic, clinical, and insurance information to accurately generate patient accounts. This role includes screening patients for eligibility, preparing patient information for clinical staff, and answering questions to ensure a smooth experience. Patient Access Specialists provide high-level administrative support, which includes handling scheduling requests, rescheduling or canceling appointments, and coordinating with care teams. They are responsible for verifying medical insurance eligibility and reviewing patient referrals to ensure accurate scheduling based on the information provided in the referral. Additionally, they assist patients by troubleshooting access barriers, answering basic administrative questions, and offering essential information as outlined in the internal knowledge management system.</div></div><div></div><div><br>
</div></div><div><b>
Qualifications</b><div></div><p><b><br>
Required:</b></p><p>
High School Diploma or GED</p><p>
Technical Knowledge, Skills, and Abilities</p><ul><li>Must possess outstanding consumer service skills and ability to make independent judgement and maintain confidentiality at all times</li><li>Comfortable working in fast-paced environments, is adaptable and flexible to everyday tasks</li><li>Employee is people-oriented and enjoys interacting with patients and working in group projects</li><li>Can navigate through multiple screens to provide the essential information required to address consumer need</li><li>Active listener, has strong written and verbal communication skills</li><li>Must be able to document each patient communication while on omnichannel platform (call/text/email/chat)</li><li>Must possess strong attention to detail, organizational skills and ability to set priorities</li><li>Computer literacy, ability to navigate through screens</li></ul><p></p><div><br>
</div></div><div><b>
Primary Location</b><b>:</b> Tampa</div><div><b>
Work Locations</b><b>:</b> University Professional Center 3500 E. Fletcher Ave Tampa 33613</div><div><b>
Eligible for Remote Work</b><b>:</b> Hybrid Remote</div><div><b>
Job</b><b>:</b> Patient Financial Services</div><div><b>
Organization</b><b>:</b> Academic Medical Group Inc</div><div><b>
Schedule</b><b>:</b> Full-time</div><div><b>
Scheduled Days</b><b>:</b> Monday, Tuesday, Wednesday, Thursday, Friday</div><div><b>
Shift</b><b>:</b> Day Job</div><div><b>
Job Type</b><b>:</b> Hybrid Remote</div><div><b>
Minimum Salary</b><b>:</b> 32,136.00</div><div><b>
Job Posting</b><b>:</b> Mar 16, 2026, 9:39:06 AM</div></div>

Patient Access Specialist 1 - USFTGP

ChenMed

<p></p><div><p><b>We&rsquo;re unique. You should be, too.</b></p><p></p><p>
We&rsquo;re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?</p><p></p><p>
We&rsquo;re different than most primary care providers. We&rsquo;re rapidly expanding and we need great people to join our team.</p><p></p>
The Care Promoter 1 is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks to keep the medical centers running smoothly. The duties of Care Promoter 1 vary from setting to setting, depending on the size, location and type. In addition to administrative duties, Care Promoters perform clinical duties under direct physician supervision in accordance with state medical practice acts. The Care Promoter 1 is an integral member of a Physician-lead Care Team that is focused on providing excellent and comprehensive primary care for a specific population of patients.<p>
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:</p><ul><li>
Measures and records patient vital signs; records patient interview and medical history.</li><li>
Catalogs and communicates patient needs to the PCP, Clinician, Specialist and/or other clinical personnel.</li><li>
Prepares patients for examinations and performs routine screening tests; assists physician with exams; explains treatment procedures and physicians' instructions to patient.</li><li>
Observes patients and reports any changes in patient conditions to the PCP, Clinician, Specialist and/or other clinical personnel.</li><li>
Perform non-critical medical and therapeutic procedures based on medical instructions. Collects phlebotomy and other lab specimens; performs basic waived lab tests.</li><li>
Prepares and administers medications; changes dressings, applies bandages, removes sutures and other first aid procedures; uses CPR skills when necessary, all under physician supervision.</li><li>
Maintains supplies, equipment, stocks and sterilizes instruments; practices OSHA safety standards; performs accurate, legal, and ethical documentation at all times.</li><li>
Processes patient phone messages, returning calls and routing them to other team members as appropriate; calls patients to obtain and relay pertinent information for the physician.</li><li>
Upon physician approval and authorization, calls in prescriptions to the pharmacy. Uses communication skills with appropriate medical terminology; and follows appropriate legal and ethical professional conduct; authorized individuals will use the ChenMed Rx system to support physician medication dispensing.</li><li>
Provides health coaching to a defined group of patients to support healthy lifestyle choices. Follows up with coached patients via weekly calls.</li><li>
Performs other duties as assigned and modified at manager&rsquo;s discretion.</li></ul><p></p><p>
KNOWLEDGE, SKILLS &amp; ABILITIES:</p><ul><li><p>
Excellent interpersonal and customer service skills with a heart of compassion and empathy towards our patients and families</p></li><li><p>
Exceptional oral and written communication skills, time management skills and organizational skills</p></li><li><p>
Ability to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, front desk staff, center managers, and market leaders</p></li><li><p>
Mindset focused on resolving problems for patients and achieving team goals</p></li><li><p>
Knowledge of medical products, terminology, services, standards, policies and procedures</p></li><li><p>
Skilled in basic phone and computer operation</p></li><li><p>
Must be detail-oriented to ensure accuracy of reports and data</p></li><li><p>
Ability to maintain effective and organized systems to ensure timely patient flow</p></li><li><p>
Ability to act calmly in busy or stressful situations</p></li><li><p>
Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software</p></li><li><p>
Ability and willingness to travel locally and/or regionally up to 10% of the time to assist in covering other centers, as needed</p></li><li><p>
Spoken and written fluency in English</p></li></ul><p><b>
PAY RANGE:</b></p>
$17.0 - $24.26 Hourly<p>
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.</p><p><b>
EMPLOYEE BENEFITS</b></p><p>
https://chenmed.makeityoursource.com/helpful-documents</p><p></p><p>
We&rsquo;re ChenMed and we&rsquo;re transforming healthcare for seniors and changing America&rsquo;s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We&rsquo;re growing rapidly as we seek to rescue more and more seniors from inadequate health care.
</p><p></p><p>ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people&rsquo;s lives every single day.</p><p></p><p>
Current employees, if you want to apply to our internal career site, please click HERE</p><p></p><p>
Current Contingent Worker please see job aid HERE to apply</p>
#LI-Onsite</div>

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