csr - sales executive (aca and medicare)

customer service representative (csr) – medicare & aca Jobs in Rawalpindi

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medicare call center verifier

biniTelecom

Medicare &ndash; Job DescriptionJob Description: Responsible for assisting clients with Medicare plan inquiries, including Medicare Advantage, Medicare Supplement, and Part D prescription plans. Handle inbound and outbound calls, verify customer eligibility, provide basic plan information, qualify prospects, and schedule appointments for licensed Medicare agents. Maintain accurate CRM records and ensure compliance with healthcare regulations while delivering excellent customer service and meeting campaign targets.Requirements:<ul><li>Minimum 6 months of call center experience (Medicare or healthcare campaign preferred).</li><li>Basic understanding of Medicare plans and eligibility.</li><li>Strong communication, listening, and customer service skills.</li><li>Ability to manage high call volumes and meet KPIs.</li><li>Familiarity with CRM systems and basic computer applications.</li><li>Ability to work independently and within a team environment.</li></ul>Pay: Rs50,000.00 - Rs100,000.00 per hourWork Location: In person

Medicare Call Center Verifier

Strive BPO

Strive Bpo is based in Rawalpindi and is hiring experienced Outbound Customer Service Representatives (CSRs) to work.Job responsibilities include:<ul><li>Answering Outbound calls.</li><li>Make outbound calls to potential customers using provided leads</li><li>Explain ACA health insurance benefits in a simple and clear manner</li><li>Identify customer eligibility based on income, household size, and age</li><li>Handle objections professionally and manage different customer behaviors (including screamers)</li><li>Follow DNC (Do Not Call) and TCPA compliance procedures</li><li>Accurately collect and document customer information in CRM</li><li>Transfer qualified and interested customers to the Verifier or Enrollment team</li><li>Maintain call quality, conversion targets, and compliance standards</li></ul>Requirements for the job:<ul><li>Fluent English speaking and writing skills required. (Preferably British English)</li><li>A minimum of 02 years Call Center experience.</li><li>People with previous experience of a ACA/MEDICARE Campaign will be preferred.</li><li>Excellent skills in Customer Management.</li><li>Ability to multi-task and problem solving approach.</li><li>Shift timings are mostly night shifts</li></ul>Positions:<ul><li>Customer Service Representative (CSR)</li></ul>Campaign:<ul><li>ACA/MEDICARE</li></ul>Additional Information:<ul><li>Shift Timing: 7:00 PM &ndash; 4:45 AM.</li><li>Walk-in Interviews are encouraged(6:00 PM - 11:00 PM)</li></ul>Benefits:<ul><li>Daily,Weekly and Monthly bonuses on top of basic salary.</li></ul>Location:<ul><li>3rd Floor, Above Bank Alfalah, Saidpur Road,Block E, Asghar Mall Scheme, Rawalpindi </li></ul>Call / WhatsApp: 0332-0070580Pay: Rs35,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Sales Associate

Strive BPO LLP

Position: Customer Sales Representative (CSR)/Sales verifier Location: 3rd Floor, Above Bank Alfalah, Saidpur Road, Block E, Asghar Mall Scheme, RawalpindiInterview Timings: 6:00 PM &ndash; 11:00 PM (Monday to Friday) Contact: +92 3320070580 (WhatsApp your resume)Timings: USA(7pm-4:40am) | Onsite RoleJob Description: We&rsquo;re hiring a proactive and confident Customer Sales Representative to handle client interactions, resolve inquiries, and ensure a seamless customer experience. The ideal candidate will have strong communication skills, a positive attitude, and the ability to multitask in a fast-paced environment.Key Responsibilities:<ul><li>Conduct verification calls to confirm customer details.</li><li>Ensure accuracy of data collected by sales or support agents.</li><li>Maintain call logs and records in CRM systems.</li><li>Collaborate with team leads to resolve discrepancies.</li><li>Adhere to call scripts and quality standards.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree (preferred).</li><li>Excellent English communication and interpersonal skills.</li><li>Prior experience in a customer service or call center role is a plus.</li></ul>Experience:<ul><li>ACA/MEDICARE Fronting: 6 Month (Required)</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Sales Executive

&quot;NO WORK FROM HOME APPLY&quot;Strive Bpo is based in Rawalpindi and is hiring experienced Outbound Customer Service Representatives (CSRs) to work.Job responsibilities include:<ul><li>Answering Outbound calls.</li><li>Make outbound calls to potential customers using provided leads</li><li>Explain ACA health insurance benefits in a simple and clear manner</li><li>Identify customer eligibility based on income, household size, and age</li><li>Handle objections professionally and manage different customer behaviors (including screamers)</li><li>Follow DNC (Do Not Call) and TCPA compliance procedures</li><li>Accurately collect and document customer information in CRM</li><li>Transfer qualified and interested customers to the Verifier or Enrollment team</li><li>Maintain call quality, conversion targets, and compliance standards</li></ul>Requirements for the job:<ul><li>Fluent English speaking and writing skills required. (Preferably British English)</li><li>A minimum of 02 years Call Center experience.</li><li>People with previous experience of a ACA/MEDICARE Campaign will be preferred.</li><li>Excellent skills in Customer Management.</li><li>Ability to multi-task and problem solving approach.</li><li>Shift timings are mostly night shifts</li></ul>Agents will be trained. Training session could be extended subject to Trainer feedback and evaluation.Job Types: Full-time (7:20PM-4:45AM)<ul><li>3rd Floor, Above Bank Alfalah, Saidpur Road,Block E, Asghar Mall Scheme, Rawalpindi</li></ul>How to Apply: Call / WhatsApp: 0332-0070580Work Location: In personJob Type: Full-timePay: Rs35,000.00 - Rs80,000.00 per monthWork Location: In person

CSR (Call center Agent-Strive Bpo)

Peak Communications

<div>
 FE Closer &ndash; Job Description
 
 
 Position:
 
 Front-End Closer
 
 
 
 Industry:
 
 Call Center / BPO (Sales)
 
 
 
 Shift:
 
 Night Shift
 
 Responsibilities
 <ul>
 <li>
 Handle inbound or transferred calls from the
 
 qualifying agents
 
 .
 </li>
 <li>
 
 Explain the product/service offer
 
 clearly to potential customers.
 </li>
 <li>
 
 Close sales deals
 
 by convincing interested prospects.
 </li>
 <li>
 Maintain professional communication and
 
 build customer trust
 
 .
 </li>
 <li>
 Achieve
 
 daily and monthly sales targets
 
 .
 </li>
 <li>
 Accurately
 
 update CRM with customer information
 
 .
 </li>
 <li>
 Coordinate with
 
 verifiers and backend teams
 
 for order processing.
 </li>
 </ul>
 Requirements
 <ul>
 <li>
 Minimum
 
 6 months &ndash; 1 year call center sales experience
 
 preferred.
 </li>
 <li>
 Strong
 
 communication and persuasion skills
 
 in English.
 </li>
 <li>
 Ability to
 
 handle objections and close deals confidently
 
 .
 </li>
 <li>
 Self-motivated and
 
 target-driven mindset
 
 .
 </li>
 <li>
 Basic
 
 computer and CRM knowledge
 
 .
 </li>
 <li>
 Ability to work in
 
 night shifts
 
 .
 </li>
 </ul>
 Preferred Skills
 <ul>
 <li>
 Strong
 
 negotiation skills
 
 </li>
 <li>
 
 Sales closing techniques
 
 </li>
 <li>
 
 Ability to work under high sales targets
 
 </li>
 </ul>
 Verifier &ndash; Job Description
 
 
 Position:
 
 Sales Verifier
 
 
 
 Industry:
 
 Call Center / BPO
 
 Responsibilities
 <ul>
 <li>
 
 Verify customer information
 
 after a sale is closed.
 </li>
 <li>
 Confirm
 
 customer identity, order details, and consent
 
 .
 </li>
 <li>
 Ensure the sale follows
 
 company compliance policies
 
 .
 </li>
 <li>
 Record calls and maintain
 
 verification records
 
 .
 </li>
 <li>
 Identify and prevent
 
 fraud or fake orders
 
 .
 </li>
 <li>
 Coordinate with the
 
 closing and quality assurance teams
 
 .
 </li>
 </ul>
 Requirements
 <ul>
 <li>
 Minimum
 
 6 months call center experience preferred
 
 .
 </li>
 <li>
 Good
 
 listening and communication skills
 
 .
 </li>
 <li>
 Strong
 
 attention to detail
 
 .
 </li>
 <li>
 Ability to
 
 identify suspicious or incomplete information
 
 .
 </li>
 <li>
 Basic
 
 computer and data entry skills
 
 .
 </li>
 <li>
 Ability to work in
 
 night shifts
 
 .
 </li>
 </ul>
 Preferred Skills
 <ul>
 <li>
 
 Quality assurance or compliance experience
 
 </li>
 <li>
 
 Good analytical skills
 
 </li>
 <li>
 
 Ability to handle verification scripts professionally
 
 </li>
 </ul>
</div>

Closing Specialist, Verifiers

Three Percent Pakistan

Date posted: March 3, 2026Pay: 40,000.00 (PKR) - 120,000.00 (PKR) per monthJob description:Job description:We are hiring with minimum 3 months experienceAIRBAND COMMUNICATIONDate posted: Feb 27 Friday 2025Pay: Rs40,000.00 - Rs120,000.00 per monthJob description:Job Position: Verifier#Location: Rawalpindi#Duty Time: Night Shift#Working Hours: 6:00PM 4:00AM#Working Days: 5<ul><li>Handle Outbound calls with US customers, addressing inquiries, checking Eligibility Criteria, and providing product/service support.</li><li>Deliver exceptional customer service with a professional, empathetic, and solution-oriented approach.</li><li>Maintain accurate records of customer interactions and follow up as needed in systems. Adhere to company policies, compliance standards, and call center performance metrics..</li></ul>Contact DetailsLocation:Address:AMS, 1st Floor, Maryam hall near Shamshabad metro stop Rawalpindi.Mobile + WhatsApp: 0340 5009002 call from 8pm to 11 pm only.Email: airbandcommunication@gmail.comJob Type: Full-timeWork Location: In personApplication Deadline: 13/03/2026Must be Experienced in Call CenterBenefits: Fix Basic Salary, Incentives, Daily and monthly Bonuses!Work Location: In personPay: Rs40,000.00 - Rs120,000.00 per hourWork Location: In person

Verifier

Callflow marketing

Job Title: ACA Verifier Campaign: Affordable Care Act (ACA &ndash; USA) Department: Operations Shift: Night Shift (US Time Zones) Location: 2nd Floor, Bin Talib Square, Iran Road , Chandni Chowk, Rawalpindi Google Maps Link: https://share.google/y7ZQrSietaf1UPofR Employment Type: Full-TimeJob Description Overview:We are seeking a detail-oriented and responsible ACA Verifier to join our Verification team. The primary responsibility of this role is to verify customer information collected by Customer Service Representatives (CSRs) to ensure accuracy, eligibility, and full compliance with Affordable Care Act (ACA) guidelines, as well as TCPA and Do Not Call (DNC) regulations before final enrollment.The ideal candidate must possess strong communication skills, excellent attention to detail, and the ability to maintain high compliance standards while working in a fast-paced call center environment.Key Responsibilities<ul><li>Conduct verification calls with customers transferred by CSRs to confirm the accuracy of their information.</li><li>Verify customer personal details, including name, date of birth, address, income, and household size.</li><li>Ensure that customers fully understand the ACA plan details and provide proper consent before enrollment.</li><li>Confirm that the customer&rsquo;s phone number is not registered on the Do Not Call (DNC) list.</li><li>Identify and prevent misrepresentation, incorrect information, or potential fraudulent activity.</li><li>Approve or reject applications based on verification results and compliance standards.</li><li>Maintain accurate records of verification outcomes in the CRM system.</li><li>Escalate discrepancies, compliance issues, or suspicious cases to supervisors or the compliance department.</li><li>Ensure all interactions comply with ACA regulations, TCPA requirements, and company policies.</li></ul>Required Skills &amp; Qualifications<ul><li>Strong listening skills and attention to detail.</li><li>Excellent verbal communication skills in English.</li><li>Knowledge of ACA policies, TCPA regulations, and DNC compliance requirements.</li><li>Ability to handle pressure and maintain high-quality standards in a fast-paced environment.</li><li>Basic computer skills and familiarity with CRM systems.</li><li>Previous experience in ACA verification, quality assurance, or compliance roles is preferred.</li><li>Minimum education requirement: Matriculation or Intermediate.</li></ul>Key Performance Indicators (KPIs)Employee performance will be evaluated based on the following metrics:<ul><li>Verification Accuracy Rate</li><li>Compliance Score</li><li>Error and Rejection Rate</li><li>Call Quality and Professionalism</li><li>Adherence to Verification Procedures</li></ul>Work Environment<ul><li>Night Shift aligned with US time zones.</li><li>Call Center environment requiring consistent call handling and verification tasks.</li><li>Regular performance monitoring and quality assessments.</li></ul>Equal Opportunity StatementWe are committed to providing a professional, inclusive, and growth-oriented work environment. All qualified applicants will be considered based on their skills, experience, and ability to meet the requirements of the role.Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Call Flow Marketing Pvt, Ltd. Call Centre Agent (Verifiers, Night Shift)

Explore 110+ Medicare call center verifier in Rawalpindi this March. Find roles across top companies and apply now to boost your career.