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Jackson Health System

<div>Facility Name: Jackson Memorial Hospital - JHS Workforce Plus Float Acute Care/Med-Surg (Experienced Only)
Facility Address: 1611 NW 12 Ave., Miami, FL 33136
Shift details: Per Diem, Nights 7:00 pm - 7:00 am (minimum three shifts per month) 
Why Jackson Memorial Hospital: Jackson Memorial Hospital is the flagship hospital for Jackson Health System and it has been a beacon of medical excellence and community care for more than a century. Throughout its rich and storied history, Jackson Memorial - located in the heart of the City of Miami - has been ground zero for some of the world's greatest medical breakthroughs and important moments in South Florida. We've grown into one of the nation's largest public hospitals, and one of the few that is also a world-class academic medical center with a proud mission and proven success. Jackson Memorial is an accredited, tertiary teaching hospital with 1,500 licensed beds, where nearly every medical specialty is provided by some of the world's most skilled and highly regarded multidisciplinary team of healthcare professionals.
Summary 
The Clinical Staff Nurse functions as a champion of quality patient care and professional caregiver who demonstrates critical thinking skills and scientific judgment in the anticipation and planning for the care of the patient. The CSN is responsible to perform at a competent level of nursing and consistently demonstrates nursing process. These standards include: assessment, diagnosis, identification of outcomes, planning, implementation, coordination of care, teaching and health promotion and evaluation. The CSN is also responsible to hold the highest standards of professional performance, which include: ethics, cultural diversity, communication, collaboration, evidence based practice, nursing research, quality, resource utilization, and environmental health. These standards of practice encompass the actions and foundation of professional nursing. The CSN will function within the JHS CARE Model, which includes accountability for planning, implementing, evaluating and communicating all phases of nursing care for assigned patients. The CSN possesses clinical knowledge and skills to meet standards as required by specific clinical areas. 
Responsibilities<ul><li> 
Implements and coordinates patient care in collaboration with physicians, providers, and healthcare staff.</li><li>
Utilizes the nursing processassessment, planning, implementation, and evaluationto deliver safe and effective nursing care.</li><li>
Documents all pertinent information related to nursing care, care plans, and patient observations.</li><li>
Accounts for narcotics and emergency equipment during each tour of duty.</li><li>
Maintains working knowledge of facility infection-control procedures.</li><li>
Recognizes, questions, and reports significant patient findings or inconsistencies in medical or nursing orders/treatment plans; collaborates to seek corrective action.</li><li>
Selects, individualizes, updates, and adheres to clinical procedures, protocols, standards, clinical pathways, plans of care, narcotics policies, and discharge/teaching plans.</li><li>
Completes and submits patient and unit charges accurately.</li><li>
Identifies and prioritizes overt and covert unit needs or problems and implements corrective actions independently.</li><li>
Assumes charge nurse responsibilities when assigned, supervises designated personnel, and takes appropriate action as needed.</li><li>
Applies logic and reasoning to evaluate alternative solutions, conclusions, and approaches to problems.</li><li>
Provides functional direction and assistance to LPNs and CNAs; completes new staff orientation as assigned.</li><li>
Conducts timely rounds to ensure continuity of care.</li><li>
Maintains HIPAA compliance at all times.</li><li>
Follows and performs all unit-specific policies and procedures as outlined in the competency checklist.</li><li>
Utilizes job-specific and unit-specific equipment as required.</li><li>
Demonstrates service excellence and CARE values: Compassion, Accountability, Respect, and Expertise.</li><li>
Performs all other related duties as assigned.</li></ul> 
Experience
Generally requires 1 to 3 years of related experience.
Preferred Experience<ul><li>
At least 3 years' experience as a hospital registered nurse in acute care.</li><li>
 Hospital float registered nurse experience, preferred.</li></ul> 
Education<ul><li>
Associate's degree in Nursing is required. BSN degree is preferred.</li><li>
Any Employee who will be performing Point of Care testing in the Operating Room, Neuro ICU, NICU, PICU, Pedi-ER, Cath Lab and/or Interventional Radiology areas, the educational degree must be verified at the time of hire.</li><li>
Minimum education level required to be verified is Associate's degree.</li></ul>
Credentials 
<ul><li>
Valid Florida RN license is required.</li><li>
American Heart Association and any additional applicable life support certification for Healthcare Providers may be required at the unit level upon hire with at least 6 months validity and maintenance at JHS for the duration of employment.</li><li>
Must meet and maintain valid and current all unit specific and organizational skills/competencies, certifications/licensures, as required by regulatory and/or nursing standard of practice for the specialty.</li></ul>
Unit Specific Credential
AHA Basic Life Support (BLS) with 6 months validity 
Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.</div>

Experienced Registered Nurse, Med-Surg Float Pool, JHS Workforce Plus, Per Diem, Nights

Sheraton

<div>Sheraton Miami Airport Hotel &amp; Executive Meeting Center is looking for a Night Auditor Supervisor to join our team! As the Night Auditor Supervisor, you will oversee and manage the overnight Front Office operations while ensuring accurate completion of the nightly audit process, exceptional guest service, and a safe and secure hotel environment. You will be responsible for supervising the overnight front desk team, maintaining financial accuracy, resolving guest concerns, and serving as the overnight leader in the absence of senior management. The Night Auditor Supervisor plays a vital role in ensuring a seamless transition between business days while upholding brand standards and delivering outstanding hospitality.
Essential Duties:<ul><li>
Lead and supervise the overnight Front Office team, ensuring exceptional guest service and efficient hotel operations.</li><li>
Oversee all overnight front desk functions, including guest check-in, check-out, reservations, billing, and guest inquiries.</li><li>
Complete the nightly audit by balancing and reconciling daily financial transactions, ensuring accuracy of all hotel revenue and reports.</li><li>
Provide training, coaching, and support to Night Auditors and overnight Front Desk Associates.</li><li>
Ensure compliance with hotel policies, procedures, cash handling standards, and brand requirements.</li><li>
Must be able to withstand prolonged periods of standing and/or walking.</li><li>
Ability to sit at a desk and work on a computer for prolonged periods of time.</li><li>
Must be able to lift up to 30 pounds at times.</li><li>
Ability to work a flexible overnight schedule, including weekends and holidays.</li></ul>
Specific requirements of the role:<ul><li>
Supervise all overnight Front Office operations, ensuring accurate completion of the night audit and end-of-day processes.</li><li>
Review and verify guest accounts, room charges, tax postings, cash transactions, and credit card settlements for accuracy.</li><li>
Prepare and distribute daily financial, operational, and management reports.</li><li>
Monitor and resolve guest concerns promptly and professionally while serving as the primary overnight manager on duty.</li><li>
Ensure compliance with accounting procedures, cash controls, and data security standards.</li><li>
Coordinate with Housekeeping, Engineering, Security, and other departments to maintain smooth overnight operations and prepare for the following business day.</li><li>
Monitor hotel safety and security throughout the overnight shift and respond appropriately to emergencies or operational issues.</li><li>
Assist with scheduling, onboarding, training, and performance development of overnight Front Office associates.</li><li>
Maintain accurate records and communicate important operational updates to hotel leadership.</li><li>
Ensure compliance with safety, security, and hospitality standards.</li><li>
Perform other duties as assigned.</li></ul><ul><li>
High school diploma or equivalent required; associate or bachelor's degree in hospitality management, Business Administration, Accounting, or a related field preferred, or an equivalent combination of education and work-related experience.</li><li>
Previous hotel Front Office or Night Audit experience required; supervisory or leadership experience preferred.</li><li>
Accounting or bookkeeping experience is a plus.</li><li>
Strong organizational, analytical, and time management skills with exceptional attention to detail.</li><li>
Strong leadership and communication skills; able to delegate responsibilities and communicate professionally with guests, associates, and management.</li><li>
Excellent customer service, conflict resolution, and problem-solving abilities.</li><li>
Experience with hotel Property Management Systems (PMS) and night audit software preferred.</li><li>
Proficiency in Microsoft Office Suite or related software.</li><li>
Ability to work independently, exercise sound judgment, and maintain professionalism in a fast-paced environment.</li></ul>
Sheraton Miami Airport Hotel &amp; Executive Meeting Center is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Sheraton Miami Airport Hotel &amp; Executive Meeting Center is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Sheraton Miami Airport Hotel &amp; Executive Meeting Center are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Sheraton Miami Airport Hotel &amp; Executive Meeting Center will not tolerate discrimination or harassment based on any of these characteristics and encourages applicants of all ages.</div>

Night Audit Supervisor

Ryder System

<div>Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .
Job Description :
Summary
The Senior Payroll HRIS Analyst is responsible for the design, configuration, optimization, and ongoing support of Workday Payroll for U.S. and Canada payroll operations. This role serves as the primary HRIS partner to Payroll, ensuring Workday solutions align with business requirements, operational needs, and compliance requirements across a complex payroll environment.
This individual partners closely with Payroll, HRIS, Benefits, Compensation, Time Tracking, IT, and other stakeholders to analyze complex payroll needs and translate business requirements into effective Workday configuration solutions. This role requires strong Workday Payroll expertise, a deep understanding of payroll processes, and the ability to identify impacts, recommend best practices, and drive continuous improvement.
Essential Functions
<ul><li>Serve as the primary Workday Payroll HRIS subject matter expert responsible for the design, configuration, maintenance, and optimization of Workday Payroll functionality supporting U.S. and Canada payroll operations. Support complex payroll configuration including pay components, calculated fields, conditional rules, eligibility criteria, accumulations, and payroll processing configuration.</li>
<li>Partner with Payroll leadership and cross-functional teams to analyze business requirements, identify opportunities for improvement, and design scalable Workday solutions that support varying operational needs across employee populations, locations, business segments, and country-specific requirements.</li>
<li>Analyze and troubleshoot complex payroll system issues, perform root cause analysis, evaluate upstream and downstream impacts, and implement sustainable solutions to improve accuracy, efficiency, and overall payroll operations.</li>
<li>Lead Workday testing activities for system enhancements, semi-annual Workday releases, payroll system updates, regulatory changes, integrations, and new functionality. Review release notes, assess payroll impacts, configure and validate functionality in test tenants, develop test scenarios, document results, and ensure solutions are production-ready prior to deployment.</li>
<li>Support payroll-related configuration and processes across Workday modules, including Benefits, Compensation, Absence, reporting, and other areas impacting payroll processing. Makes program modifications to existing reports as necessary.</li>
<li>Evaluate Workday functionality, releases, and industry best practices to proactively recommend enhancements, automation opportunities, and process improvements that increase operational effectiveness.</li>
</ul>Additional Responsibilities
<ul><li>Performs other duties as assigned.</li>
</ul>Skills and Abilities
<ul><li>Ability to analyze complex issues, identify root cause, evaluate impacts, and recommend effective solutions.</li>
<li>Ability to translate business needs into scalable Workday configuration solutions that support operational and compliance requirements.</li>
<li>Ability to effectively partner with technical and non-technical stakeholders across Payroll, HR, and IT teams.</li>
<li>Ability to manage priorities, support system changes, and ensure appropriate testing, documentation, and implementation of solutions.</li>
<li>Advanced knowledge of Workday Payroll configuration including pay components, calculated fields, condition rules, eligibility criteria, business processes, and payroll functionality, required.</li>
<li>Strong understanding of payroll operations including payroll processing, retro calculations, taxation, compliance requirements, and payroll best practices.</li>
<li>Knowledge of Workday functionality across related areas, including Time Tracking, Absence, Benefits, Compensation, reporting, and integrations; intermediate, required.</li>
</ul>Qualifications
<ul><li>Bachelor's degree required in related field</li>
<li>Five (5) years or more experience in HRIS experience with hands-on Workday Payroll configuration experience supporting complex payroll environments.</li>
<li>Five (5) years or more experience supporting large, multi-state and/or multi-country payroll operations. Workday Payroll Certification preferred.</li>
<li>Workday Payroll Certification, preferred.</li>
</ul>Travel: No
DOT Regulated: No
Job Category: HRIS
Our Culture &amp; Commitment :
At Ryder, you&rsquo;re trusted to make an impact&mdash;while enjoying room to grow and having a voice that&rsquo;s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.
Your Voice. Your Success. The Future We Build Together.
Compensation Information :
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate&rsquo;s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type :
Salaried
Minimum Pay Range:
$100,000.00
Maximum Pay Range:
$115,000.00
Benefits Information :
For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
For more information about benefits, click here (https://ryder.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=4022345&amp;hashed=256118533) to download the comprehensive benefits summary.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note :
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com .
Current Employees :
If you are a current employee at Ryder, please click here (https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld) to log in to Workday to apply using the internal application process.
Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .
\#wd</div>

Senior Payroll HRIS Analyst - REMOTE

Alvarez & Marsal

<div></div><div><div><div>Location: Miami, FL, United States
 
Date Posted: Jul 30, 2026</div></div><div> 
About Alvarez &amp; Marsal
Alvarez &amp; Marsal (A&amp;M) is a global consulting firm with entrepreneurial, action and results-oriented professionals. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work&mdash;guided by A&amp;M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity&mdash;are why our people love working at A&amp;M.
The Team
How will you contribute
The Director supports the firm's strategic growth efforts across the Global Tax practice by guiding teams on high-value opportunities through pursuit strategy, account planning, standardized methodologies, and the effective use of AI throughout the pursuit lifecycle.
 
Working closely with partners and account teams, the Director facilitates strategy sessions, develops scalable frameworks, training, and practical resources, and promotes a consistent approach to pursuing opportunities. This role combines strategic thinking with hands-on execution to improve collaboration, elevate pursuit quality, and strengthen the firm's ability to win and grow strategic client relationships.
Key Responsibilities
Strategic Pursuits
<ul><li>Support top tier pursuits and other high-value opportunities by facilitating pursuit strategy sessions and guiding teams through the pursuit lifecycle.
</li><li>Collaborate with pursuit teams to develop compelling value propositions, win themes, and client-focused messaging.
</li><li>Apply AI-enabled tools throughout the pursuit process to enhance research, content development, collaboration, and overall pursuit effectiveness.
</li><li>Identify opportunities where strategic pursuit support can add value and help teams focus on the highest-impact activities.
</li></ul>Account Planning
<ul><li>Coach teams on account planning frameworks, methodologies, and leading practices to support multi-year account strategies.
</li><li>Facilitate account planning sessions that help teams identify growth opportunities, strengthen client relationships, and align around strategic priorities.
</li><li>Develop training, playbooks, and practical resources that improve account planning capabilities across the Global Tax practice.
</li></ul>Pursuit Excellence
<ul><li>Develop and maintain pursuit methodologies, templates, playbooks, and knowledge management resources.
</li><li>Promote consistent pursuit and account planning processes across regions and service lines.
</li><li>Identify opportunities to improve efficiency through AI, automation, and process enhancements.
</li><li>Support continuous improvement initiatives that strengthen pursuit quality, collaboration, and operational consistency.
</li></ul>Collaboration
<ul><li>Work closely with the Global Head of Pursuits to execute strategic priorities and initiatives for the Global Pursuits Support function.
</li><li>Build strong relationships with partners and stakeholders across the global practice.
</li><li>Share best practices and encourage collaboration and knowledge sharing across pursuit teams.
</li></ul>Qualifications
<ul><li> Experience leading organizational change and capability-building initiatives, driving adoption of new processes, technologies, and operating models while influencing stakeholders and enabling sustainable change.</li></ul>
<ul><li> Significant experience in strategic pursuits, pursuit management, account planning, consulting, or a related role within a professional services organization.</li></ul>
<ul><li> Experience supporting complex pursuits and facilitating strategic planning sessions with senior stakeholders.</li></ul>
<ul><li> Demonstrated ability to develop training, coach teams, and implement scalable processes and best practices.</li></ul>
<ul><li> Proven experience leveraging AI and emerging technologies to improve pursuit strategy, collaboration, and knowledge management.</li></ul>
<ul><li> Excellent communication, facilitation, stakeholder management, and relationship-building skills.</li></ul>
<ul><li> Experience with Salesforce, AI-enabled productivity tools, and knowledge management platforms.</li></ul>
Your journey at A&amp;M
We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person&rsquo;s unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career.
We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&amp;M. The possibilities are endless for high-performing and passionate professionals.
Regular employees working 30 or more hours per week are also entitled to participate in Alvarez &amp; Marsal Holdings&rsquo; fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&amp;D, and disability coverages at rates determined periodically as well as a 401(k) retirement savings plan. Provided the eligibility requirements are met, employees will also receive an annual discretionary contribution to their 401(k) retirement savings plan from Alvarez &amp; Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click here for more information regarding A&amp;M&rsquo;s benefits programs.
The salary range is $160,000 - $170,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&amp;M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details.
#LI-LP1
</div><div><h2 class="jobSectionHeader">Culture &amp; Values</h2>
At Alvarez &amp; Marsal, our core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity guide everything we do, shaping a culture rooted in entrepreneurship, impact, and integrity. We trust our people to take ownership early, contribute to meaningful challenges, and drive results that matter. We empower growth and champion diverse perspectives. Above all, we value doing the right thing. For those ready to roll up their sleeves, lead with integrity, and be difference makers, this is where it starts.
<h2 class="jobSectionHeader">Equal Opportunity Employer</h2>
It is Alvarez &amp; Marsal&rsquo;s practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&amp;M policy statements and additional information by region here.
<h2 class="jobSectionHeader">Unsolicited Resumes from Third-Party Recruiters</h2>
Please note that as per A&amp;M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&amp;M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.</div></div><div></div>

Director, Global Pursuits Support

Accommodations Plus International

<div>Who We Are 
Accommodations Plus International (API) is a technology and services company focused on driving innovation across the travel and transportation industry. We partner with organizations in the airline, cruise, and rail sectors to deliver solutions that improve layover operations, enhance customer experience, and support long-term growth.
Our mission is to make layovers simpler and more efficient for crew members&mdash;and we bring that to life through deep industry expertise and a practical, results-driven approach.
Today, API&rsquo;s platform powers over 18 million crew room nights each year for 100+ airlines and travel operators worldwide. Our Global Reach ensures that airline crews are rested, transported, and connected so global aviation runs on time.
At API, we&rsquo;re building a culture rooted in succeeding and thriving together. It&rsquo;s a place where people are encouraged to take ownership, develop their skills, and contribute to work that matters.
If you&rsquo;re looking to grow your career in a company that values steady progress, real impact, and long-term development, we&rsquo;d like to meet you! 
Position Overview 
API is seeking seasoned professional to join our company in the role of an Account Director. The position will be remote-based in Miami, Florida. 
 
The Account Director is the client&rsquo;s main point of contact. This role will actively manage an existing Cruise Line client relationship; focused on the best interests of our client and API at all times. The Account Director will support both crew accommodations and distressed passenger lodging solutions, ensuring exceptional service delivery, operational efficiency, and strategic supplier partnerships across all assigned destinations. 
 
The ideal candidate will possess strong relationship management, sourcing, negotiation, and strategic planning skills. Experience working within or supporting the cruise industry is highly desirable and will be considered a significant advantage. 
 
Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
 
Sourcing<ul><li>
Oversee the direction of existing API accounts with the goal of maximizing prevailing relationships to expand market/wallet share versus pre-assigned revenue quota. This will include working closely with the Research &amp; Sourcing teams to provide all details of a destination to ensure a seamless approach to sourcing the destination.</li><li>
Assist with the sourcing of destinations by initiating the RFP process and being sensitive to supplier relationships.</li><li>
Total responsibility for ensuring RFP results are documented in the customer destination presentation in an accurate, detail-oriented manner and the presentation meets the needs of the client, demonstrates a level of savings and meets the revenue goals of API.</li><li>
Strategic planning and organizing in order to maximize API revenue, as well as client savings goals; including but not limited to sourcing timelines for expiring contracts and contract renewals.</li></ul>
Travel &amp; Client Engagement<ul><li>
Travel domestically and internationally when required to support client meetings, supplier engagement, industry conferences, destination reviews, and other business-related initiatives.</li></ul>
Contracting<ul><li>
Execute hotel contract negotiations on behalf of the client, contract renewals, and addendums. Keen ability to negotiate mutually beneficial contract terms and conditions.</li><li>
Monitor market conditions in each serviced destination to ensure the best rates, amenities and contract terms are maintained throughout the hotel contract.</li><li>
Conduct risk management for each destination the client services to proactively manage any potential risks to the contract based on changes to that hotel or market and negotiate terms that will positively impact our client.</li><li>
Proactively pursue and maintain, at all times, the best hotel relationships where the client has contracted.</li></ul>
Day to Day Account Management<ul><li>
Work closely with the sales team to ensure client needs are met and share leads that are uncovered by your communication with hotels and client stakeholders.</li><li>
Support the client&rsquo;s crew accommodation and distressed passenger lodging programs, ensuring hotel partners are meeting operational requirements, service expectations, and contractual obligations.</li><li>
Work collaboratively with internal and external stakeholders to identify and implement lodging solutions during operational disruptions, itinerary changes, weather events, and other situations impacting passengers or crew.</li></ul>
CrewCare<ul><li>
Manage crew member and passenger feedback via our online portal for all assigned accounts ensuring any complaints are addressed in a timely fashion accordingly with our hotel partners and documented.</li><li>
Add new hotels to the system and ensure all information is accurate. Delete inactive hotels.</li></ul>
HotelExpress<ul><li>
Ensure negotiated rates for Crew, Business and Leisure Travel are loaded and maintained properly on HotelExpress for clients.</li></ul>
ACES<ul><li>
Verify all hotel contract information is loaded properly into ACES for OPS and for Accounting.</li><li>
Review ACES schedules monthly to ensure hotels are downloading their schedules. Assist OPS department with follow up with the hotels about the schedules.</li><li>
Verify client back up list is accurate and loaded into ACES for OPS.</li></ul>
CRM<ul><li>
Ensure all revenue opportunities are in the CRM with accurate business start dates.</li><li>
Ensure all hotel/client and API commission contracts are loaded, executed and attached to the CRM.</li><li>
Maintain all flight information.</li><li>
Fully understand the client&rsquo;s business and ensure all deliverables are being met for a successful relationship.</li><li>
Strive to create increased value for the client by providing new points of view and recommendations that are aligned with desired business goals.</li><li>
Work closely with the Business Development team to ensure a smooth client transition from contract signing to implementation.</li><li>
Independently lead and make decisions that properly balance the needs of the client and API.</li><li>
Manage all client communications ranging from weekly performance meetings to business reviews.</li><li>
Own internal communications to the cross functional team on client performance, strategies and needs.</li><li>
Become knowledgeable in all API technology platforms to ensure clients are aligned with appropriate software solutions.</li></ul>
Competencies<ul><li>
Problem Solving/Analysis</li><li>
Relationship Building</li><li>
Business Acumen</li><li>
Strategic Thinking</li><li>
Results Driven</li><li>
Negotiation</li><li>
Leadership</li><li>
Customer Focus</li><li>
Managing Processes</li><li>
Market Knowledge</li><li>
Developing and Maintaining Budgets</li><li>
Technical Capacity</li><li>
Communication Proficiency</li></ul>
Preferred Qualifications<ul><li>
Experience working within or supporting the cruise industry is highly preferred and considered a significant advantage.</li><li>
Experience supporting crew accommodations, distressed passenger programs, emergency lodging solutions, or cruise operations is strongly preferred.</li><li>
Strong client relationship management and contract negotiation experience.</li><li>
Demonstrated ability to manage multiple priorities in a fast-paced environment.</li></ul>
Supervisory Responsibility 
None 
 
Position Type and Expected Hours of Work 
This is a full-time position. Days and hours of work are Monday through Friday, normal core business hours. Occasional evening and weekend work may be required as job duties demand. 
 
Travel 
This position requires travel up to 25%. 
Required Education and Experience<ul><li>
Minimum of 5 years of experience in the travel, hospitality, cruise, or related industry working closely with hotels and supplier partners is required.</li><li>
Experience working within or supporting the cruise industry, including crew accommodations, distressed passenger programs, or cruise operations, is highly preferred.</li><li>
Preferred Bachelor&rsquo;s degree in Business Administration, Sales and Marketing, Hospitality Management, or related field.</li><li>
Ability to effectively manage workload in a fast-paced environment, relying on extensive experience and judgment to plan and accomplish goals.</li><li>
Strong attention to detail and produces high-quality work.</li><li>
Ability to positively represent API in customer-facing situations.</li><li>
Strong Microsoft Office computer skills, with emphasis on Excel.</li><li>
Excellent verbal and written communication skills.</li><li>
Strong customer/client service skills.</li><li>
Ability to work with and understand diverse cultures here and abroad.</li><li>
An organized self-starter who can work proactively and independently.</li><li>
Able to multitask and work well under strict deadlines.</li></ul>
Compensation 
The good faith compensation range for this role is $65,000.00 - $75,000.00 annually, commensurate with experience, plus an annual discretionary bonus. 
Other Duties
Duties, responsibilities and activities may change at any time according to business needs.
The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO).
Work Environment
This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms.
AAP/EEO Statement
Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
Privacy Statement
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