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office assistant

Brigham and Women's Hospital, Inc.

<div>Site: The Brigham and Women's Hospital, Inc.<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
Department: DOM<br>
<br>
Schedule: Monday - Friday, Normal Business Hours, Onsite<br>
<br>
Benefits: Medical, Dental, Vision, 403b retirement plan, tuition reimbursement, discounted MBTA pass &amp; more!<br>
<br>
Step into a role where your work truly makes a difference every day! As a vital member of our clinical operations team, you&rsquo;ll provide administrative support to ensure our practice runs smoothly and efficiently. In this dynamic, fast-paced role, you&rsquo;ll be the friendly face that plays a key role in creating a positive, efficient, and compassionate environment for both patients and clinical staff.<br>
<br>
The Senior Practice Assistant provides advanced administrative support to ensure efficient clinical practice operations under minimal supervision. This role serves as a key resource for scheduling, registration, billing, and patient service processes while supporting daily office operations and staff.<br>
<br>
What You'll Do:<br>
<br>
<ul><li>Schedule patient appointments and maintain appointment records.</li><li>Assist callers with inquiries and coordinate appointments.</li><li>Process billing forms and scan documents into patient medical records (LMR).</li><li>Serve as a Super User for scheduling, registration, and billing systems, providing guidance and training
</li><li>Perform advanced scheduling functions, including surgical scheduling and schedule management.</li><li>Provide functional guidance to Office and Practice Assistants.</li><li>Support the Supervisor in overseeing daily practice operations.</li><li>Handle messages related to prior authorizations, provider inquiries, prescription refills, and test results.</li><li>Collect patient co-payments as needed.</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><p><b>
Education</b></p><ul><li>
High School Diploma or equivalent required.</li></ul><p></p><p><b>
Experience</b></p><ul><li>
3&ndash;5 years of office experience required.</li></ul><p></p><p><b>
Skills &amp; Knowledge</b></p><ul><li>
Advanced proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint).</li><li>
Knowledge of office operations and standard administrative procedures.</li><li>
Strong phone, customer service, verbal, and written communication skills.</li><li>
Ability to compose, edit, and proofread professional correspondence.</li><li>
Excellent organizational, multitasking, and time-management skills.</li><li>
Ability to follow established processes and work effectively within a team environment.</li><li>
Strong attention to detail and accuracy.</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p><b>
Why Join Mass General Brigham?</b></p><p></p><ul><li><b>
Work for a world-renowned healthcare system</b> known for excellence in patient care, research, and innovation.</li><li><b>
Grow your career</b> through internal mobility, professional development, and advancement opportunities.</li><li><b>
Enjoy comprehensive benefits</b> including competitive pay, health coverage, retirement plans, and generous paid time off.</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
123 Main Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p><ul><li>/</li></ul><p></p><p><b><br>
Grade</b></p>
4<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Senior Practice Assistant

<div>Site: The Brigham and Women's Hospital, Inc.<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
The Senior Administrative Assistant provides high-level administrative support to the Reproductive Endocrinology &amp; Infertility Division. Position requires advanced administrative skills and experience in Outlook calendar management and Microsoft Office Suite. The candidate should possess a high degree of organization, the ability to prioritize assignments, respond to inquiries in a timely manner, follow up and communicate on outstanding issues. The Senior Administrative Assistant utilizes an enormous amount of judgment and discretion in dealing with confidential and sensitive matters for patients and in screening and handling certain routine and administrative functions on behalf of the Division of Reproductive Endocrinology &amp; Infertility.<p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><div>
PRINCIPAL DUTIES AND RESPONSIBILITIES:<br>
<ul><li>Perform duties under moderate supervision with intermediate to advanced proficiency in administrative skills.</li><li>Assist in the planning and execution of special projects and events.</li><li>Oversee office supplies inventory, ordering, and distribution.</li><li>Arrange logistics for internal and external meetings, including room bookings and catering.</li><li>Handle incoming and outgoing correspondence, including emails, letters, and phone calls.</li><li>Monitor project timelines and ensure deadlines are met.</li><li>Manage and maintain assigned physicians&rsquo; CVs, licensure, and tracking CMEs</li><li>Ensure office equipment is properly maintained and serviced.</li><li>Serve as the primary point of contact between assigned physicians and internal/external stakeholders.</li><li>Organize and maintain office files, both electronic and physical.</li><li>Manage and maintain assigned physicians&rsquo; schedules, including appointments, meetings, and travel arrangements.</li><li>Schedule, coordinate, and facilitate meetings, including preparing agendas, taking minutes, and following up on action items.</li><li>Prepare, review, and edit reports, presentations, and other documents.</li><li>Coordinate with IT for technical support and equipment needs.</li><li>Draft and distribute memos, announcements, and other communications as directed.</li><li>Provide cross coverage as needed</li><li>Follow HIPAA guidelines for the management of patient privacy and confidentiality.</li><li>Other duties, as assigned.</li></ul></div><p></p><p><br>
Education<br>
High School Diploma or Equivalent required or Associate's Degree Business Administration preferred or Associate's Degree Related Field of Study preferred<br>
<br>
Can this role accept experience in lieu of a degree?<br>
No<br>
<br>
Licenses and Credentials<br>
<br>
Experience<br>
Experience in an administrative role, preferably in a healthcare setting 5-7 years required and Experience supporting senior-level staff 1-2 years preferred</p><p></p><div>
SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:<br>
<ul><li>Proficient in Microsoft Office Suite (Word, Excel, Power point, Outlook).</li><li>Excellent verbal and written communication skills.</li><li>Strong organizational and multitasking abilities.</li><li>Ability to work independently with minimal supervision.</li><li>Strong attention to detail and problem-solving skills.</li><li>Familiarity with hospital administration processes and healthcare regulations.</li><li>Professional demeanor and ability to interact effectively with all levels of staff.</li></ul></div><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><b>
Physical Requirements</b><ul><li>
Standing Occasionally (3-33%)
</li></ul><ul><li>Walking Occasionally (3-33%)
</li></ul><ul><li>Sitting Constantly (67-100%)
</li></ul><ul><li>Lifting Occasionally (3-33%) 20lbs - 50lbs
</li></ul><ul><li>Carrying Occasionally (3-33%) 20lbs - 50lbs
</li></ul><ul><li>Pushing Rarely (Less than 2%)
</li></ul><ul><li>Pulling Rarely (Less than 2%)
</li></ul><ul><li>Climbing Rarely (Less than 2%)
</li></ul><ul><li>Balancing Occasionally (3-33%)
</li></ul><ul><li>Stooping Occasionally (3-33%)
</li></ul><ul><li>Kneeling Rarely (Less than 2%)
</li></ul><ul><li>Crouching Rarely (Less than 2%)
</li></ul><ul><li>Crawling Rarely (Less than 2%)
</li></ul><ul><li>Reaching Occasionally (3-33%)
</li></ul><ul><li>Gross Manipulation (Handling) Constantly (67-100%)
</li></ul><ul><li>Fine Manipulation (Fingering) Frequently (34-66%)
</li></ul><ul><li>Feeling Constantly (67-100%)
</li></ul><ul><li>Foot Use Rarely (Less than 2%)
</li></ul><ul><li>Vision - Far Constantly (67-100%)
</li></ul><ul><li>Vision - Near Constantly (67-100%)
</li></ul><ul><li>Talking Constantly (67-100%)
</li></ul>Hearing Constantly (67-100%)<br>
<ul><li>
</li></ul><p></p><br>
<div><div><div><div><div><div><div><p><b>Remote Type</b></p></div></div></div></div></div></div></div>
Hybrid<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
75 Francis Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$20.84 - $29.79/Hourly<p></p><p><b><br>
Grade</b></p>
4<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Senior Administrative Assistant - OBGYN

Committee for Public Counsel Services

<div>Overview:
<p>
The Committee for Public Counsel Services, the public defender agency for Massachusetts, is seeking a full-time Supervising Administrative Assistant for our Training Department. The Supervising AA provides high level support to the Training Chief and supervises administrative staff in the Training Department. This position is a hybrid position, requiring a minimum of two days per week in Boston or Worcester.</p><div><br>
</div><div><b>We fight for equal justice and human dignity by supporting our clients in achieving their legal and life goals. We zealously advocate for the </b><b>rights of individuals and promote just public policy to protect the rights of all.</b></div><div></div><div><b><br>
Our Values</b></div><div><br>
</div><div><b>C</b><b>ourage &bull; </b><b>A</b><b>ccountability &bull; </b><b>R</b><b>espect &bull;</b><b> E</b><b>xcellence</b></div><p></p><p><br>
DIVERSITY AND INCLUSION MISSION STATEMENT</p><div></div><p><br>
CPCS is committed to protecting the fundamental constitutional and human rights of our assigned clients through zealous advocacy, community-oriented defense, and the fullness of excellent legal representation. We are dedicated to building and maintaining strong professional relationships, while striving to accept, listen to and respect the diverse circumstances of each client, as we dedicate ourselves to meeting their individual needs. It is our CPCS mission to achieve these goals, and in furtherance thereof, we embrace and endorse diversity, equity and inclusion as our core values as we maintain a steadfast commitment to: (1) Ensure that CPCS management and staff members represent a broad range of human differences and experience; (2) Provide a work climate that is respectful and supports success; and (3) Promote the dignity and well-being of all staff members. CPCS leadership is responsible for ensuring equity, diversity, and inclusion. The ability to achieve these goals with any level of certainty is ultimately the responsibility of each member of the CPCS community.</p><div></div><p><b><br>
AGENCY OVERVIEW</b></p><div></div><p><br>
CPCS is the state agency in Massachusetts responsible for providing an attorney when the state or federal constitution or a state statute requires the appointment of an attorney for a person who cannot afford to retain one. The agency provides representation in criminal, delinquency, youthful offender, family regulation, guardianship, mental health, sexually dangerous person, and sex offender registry cases, as well as in appeals and post-conviction and post-judgment proceedings related to those matters.</p><div></div><p><br>
The clients we represent are diverse across every context imaginable and bring many unique cultural dimensions to the matters we address. This reality creates a critical need for CPCS staff to be culturally competent and able to work well with people of different races, ethnicities, genders and/or sexual orientation identities, abilities, and limited English proficiency, among other protected characteristics.</p><div></div><div><b><br>
TRAINING DEPARTMENT OVERVIEW</b></div><div></div><div><br>
The CPCS Training Department develops and delivers comprehensive, practice-driven education for staff and private assigned counsel across all areas of public defense. Through a team of experienced practice area trainers in Criminal Defense, Children and Family Law, Youth Advocacy, and Mental Health Litigation, the Department provides rigorous substantive instruction alongside advanced skills training that reflects the realities of modern indigent defense practice. Our programming is informed by evolving law, interdisciplinary collaboration, and the lived needs of the clients we serve, and is designed to meet the highest standards of excellence in public defense training nationwide.</div><div></div><div><br>
In addition to core practice-area offerings, the Department leads agency-wide training initiatives in areas such as: appellate and post-trial advocacy; emerging adult representation; forensic issues; holistic defense; leadership, management, and professional development; and wellness, These integrated training pathways equip attorneys not only with technical legal proficiency, but with the strategic, collaborative, and management competencies required for effective client-centered advocacy. By investing in continuous professional development, the Training Department strengthens the quality, consistency, and impact of representation provided by CPCS staff and private counsel statewide.</div><div></div><p><b><br>
POSITION OVERVIEW</b></p><div></div><p><br>
The Supervising AA is responsible for supervising the Administrative Assistants in the Training Department, including delegation of work responsibilities, preparation of annual performance evaluations, and approval of time and attendance. The Supervising AA must be able to provide excellent support for staff as well as coordinate communications with other CPCS units across the Agency and the public.</p><p></p><p><br>
This is a full-time (35 hours/week) position and reports directly to the Training Chief. This position is a hybrid position, requiring a minimum of two days per week in Boston or Worcester.
</p>Qualifications:
<div><b>
MINIMUM ENTRANCE REQUIREMENTS</b></div><div></div><p><br>
Applicants must have:</p><ul><li>
Associate&rsquo;s degree in a related area; at least four years of experience as an administrative assistant or office manager; executive level secretarial skills; or an equivalent combination of education, experience, and skills; and,</li><li>
Access to reliable transportation to assist in the execution of training programs at various locations; and,</li><li>
Access to home internet access sufficient to work remotely.</li></ul><div><b>
QUALIFICATIONS/SKILLS</b></div><div></div><p><br>
The ideal candidate will be a person who is highly organized, creative and detail oriented, enjoys interacting with people in a friendly work environment, and will take satisfaction from working in an agency whose commitment is to protecting the fundamental legal rights of indigent persons.</p><p><br>
</p><p>The ideal candidate will have:</p><ul><li>
Expertise in computer and technological skills and in-depth knowledge of relevant software, including MS Word, Excel, PowerPoint, and Outlook;</li><li>
Strong communication, organizational, and detail skills;</li><li>
Knowledge of standard office administrative practices and procedures;</li><li>
Excellent interpersonal and communication skills, including the ability to interact effectively with diverse colleagues at all levels of the agency, and the ability to work as an effective team member;</li><li>
Strong cultural competency and diplomacy skills;</li><li>
Excellent problem-solving skills;</li><li>
Flexibility, and strict adherence to confidentiality;</li><li>
Typing skill of 50 to 60 wpm preferred;</li><li>
Legal office experience a plus; and,</li><li>
Foreign language skills are beneficial.</li></ul>
Responsibilities:
<div><b>
RESPONSIBILITIES</b></div><div><b><br>
</b></div><p>The responsibilities of the Supervising AA include, but are not limited to:
</p><ul><li>Supporting the Training Chief in the day-to-day duties of running the Training Department;</li><li>
Supervising Training Department Administrative Assistant staff, including delegation of work, preparation of annual performance evaluations, approval of time &amp; attendance, and professional training as well as participating in the recruitment, selection, and hiring of Administrative Assistant staff;</li><li>
Providing high level administrative support to the Training Department, including information organization and analysis, scheduling, arranging travel, resource maintenance and updating, and handling correspondence;</li><li>
Working closely with the Training Technologist and the Training Department Project Coordinator to ensure that Department objectives and goals are met;
</li><li>Ensuring that office systems and agency processes are administered effectively and communicating effectively with internal and external contacts at all levels;</li><li>
Coordinating and assisting with in-person and remote training, program evaluation, correspondence with faculty and participants, coordinating registration, communicating and negotiating with hotels, conference facilities and other vendors and other tasks that support the creation and delivery of training;</li><li>
Maintaining ongoing administrative projects such as ordering and organizing library materials, maintaining a department-wide training calendar, updating various membership lists and coordinating use of MCLE vouchers;</li><li>
Coordinating support for the department from HR, Facilities and IT as well as external partners; and,</li><li>
Other duties as assigned.</li></ul><div></div><p><br>
EEO Statement</p><p><br>
</p><p>The Committee for Public Counsel Services (CPCS) is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation as required by Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act of 1990, and other applicable federal and state statutes and organizational policies. Applicants who have questions about equal employment opportunity or who need reasonable accommodations can contact the Chief Human Resources Officer, Sandra DeBow-Huang, at sdebow@publiccounsel.net</p></div>

Supervising Administrative Assistant - Training Department

Mass General Brigham

<div>Site: Mass General Brigham Incorporated<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
Dental Assistants<br>
<br>
NEW Health<br>
332 Hanover St. Boston, MA 02113<br>
15 Tufts St, Boston, MA 02129<br>
<br>
Job Description:<br>
Work under the direct supervision of a dentist. Perform patient care tasks including four-handed dentistry, taking x-rays, patient education, taking impressions, removing temporary cement from crowns, and re-cementing crowns, applying fluoride varnish, placing and removing dental dams, and delivering bleaching kits. Perform laboratory functions, including fabrication of bleaching trays and dental models, and instrument sterilization. Place orders for dental supplies.<br>
<br>
Minimum Requirements:<br>
High School Diploma, GED, or equivalent plus one (1) year of experience in the job offered or related occupation in a recognized dental office, or the successful completion of a training program for dental assistants at a recognized dental school. Dental Assistant license required. Radiology certification for dental auxiliaries is required.
<br>
<br>
Salary: $23.36 to $33.89 per hour<br>
<br>
Work Schedule: 38 hours per week (full-time)<p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
332 Hanover Street<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Dental Assistant

Boston Children's Hospital

<p></p><div><div><div><div>The Department of Pediatric Radiology provides a full range of imaging services for newborns, infants, children, teenagers, young adults, and pregnant women at Boston Children's Hospital and our satellite clinics in Lexington, North Dartmouth, Peabody, Waltham, and Weymouth. We provide individualized care for each patient to obtain the highest quality images and ensure the most accurate diagnoses using the most sophisticated imaging equipment available.<br>
<b>Key responsibilities</b><ul><li>
Customer Service:<ul><li>
Demonstrating positive and effective customer service that supports departmental and hospital operations.</li><li>
Greeting, screening and directing patients, families and visitors.</li><li>
Registering new patients upon arrival.</li></ul></li><li>
Patient Registration/Discharge:<ul><li>
Monitoring clinic activity to ensure best possible patient experience.</li><li>
Recording and processing patient demographics, insurance/payment, and referral information for patient encounters.</li><li>
Collecting all necessary clinical documentation and information. Transcribing code and patient treatment information into a billing system.</li><li>
Obtaining required authorizations, referrals and verifications of insurance to compile patient and staff schedules.</li></ul></li><li>
Scheduling:<ul><li>
Scheduling patient encounters and procedures to coordinate with and across providers, departments and institutions.</li><li>
Monitoring daily schedule and coordinating flow to optimize resource utilization and patient experience.</li></ul></li><li>
Administration:<ul><li>
Maintaining personal calendars for physician/supervisor(s).</li><li>
Scheduling meetings, programs and events.</li><li>
Transcribing, typing and proofreading correspondence, forms, reports and other materials involving complex scientific, technical and/or specialized terminology.</li><li>
Recording and forwarding messages, triaging call for urgent information or services, initiating call for emergency services.</li><li>
Participating in the purchasing of inventory.</li><li>
Providing routine clerical support as needed.</li></ul></li><li>
Technology:<ul><li>
Utilizing all office technology, including phone systems, email, Microsoft Office programs, and clinical, scheduling and billing applications.</li><li>
Enrolling patients and caregivers in patient portal.</li></ul></li></ul><br>
<b>
Minimum qualifications</b><br>
<b>Education:</b><ul><li>
A high school level of education, bachelor&rsquo;s degree preferred</li></ul><b>
Experience:</b><ul><li>
Prior customer service or administrative experience preferred</li><li>
The ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations</li><li>
The ability to work with diverse internal and external constituencies</li></ul><b>
Schedule: Fri-Sat, 11p-7a, Sun 3p-11p (24hrs), 100% onsite</b></div>
</div><div><p><b>Status</b></p>
<div>Part-Time</div>
</div><div><p><b>Regular, Temporary, Per Diem</b></p>
<div>Temporary
</div></div><div><p><b>Standard Hours per Week</b></p>
<div>24
</div></div><div><p><b>Pay Range</b></p>
<div>$15.00-$63.19 Hourly</div>
</div><div><p><b>Office/Site Location</b></p>
<div>Boston</div>
</div><div><p><b>Job Posting Category</b></p>
<div>Administration</div>
</div><div><p><b>Remote Eligibility
</b></p><div>Onsite Only</div></div></div></div><div></div>

Temp- Patient Experience Rep (Weekend Overnights/Eve)

<p></p><div><div><div><div>The Department of Pediatric Radiology provides a full range of imaging services for newborns, infants, children, teenagers, young adults, and pregnant women at Boston Children's Hospital and our satellite clinics in Lexington, North Dartmouth, Peabody, Waltham, and Weymouth. We provide individualized care for each patient to obtain the highest quality images and ensure the most accurate diagnoses using the most sophisticated imaging equipment available.<br>
<b>Key responsibilities</b><ul><li>
Customer Service:<ul><li>
Demonstrating positive and effective customer service that supports departmental and hospital operations.</li><li>
Greeting, screening and directing patients, families and visitors.</li><li>
Registering new patients upon arrival.</li></ul></li><li>
Patient Registration/Discharge:<ul><li>
Monitoring clinic activity to ensure best possible patient experience.</li><li>
Recording and processing patient demographics, insurance/payment, and referral information for patient encounters.</li><li>
Collecting all necessary clinical documentation and information. Transcribing code and patient treatment information into a billing system.</li><li>
Obtaining required authorizations, referrals and verifications of insurance to compile patient and staff schedules.</li></ul></li><li>
Scheduling:<ul><li>
Scheduling patient encounters and procedures to coordinate with and across providers, departments and institutions.</li><li>
Monitoring daily schedule and coordinating flow to optimize resource utilization and patient experience.</li></ul></li><li>
Administration:<ul><li>
Maintaining personal calendars for physician/supervisor(s).</li><li>
Scheduling meetings, programs and events.</li><li>
Transcribing, typing and proofreading correspondence, forms, reports and other materials involving complex scientific, technical and/or specialized terminology.</li><li>
Recording and forwarding messages, triaging call for urgent information or services, initiating call for emergency services.</li><li>
Participating in the purchasing of inventory.</li><li>
Providing routine clerical support as needed.</li></ul></li><li>
Technology:<ul><li>
Utilizing all office technology, including phone systems, email, Microsoft Office programs, and clinical, scheduling and billing applications.</li><li>
Enrolling patients and caregivers in patient portal.</li></ul></li></ul><br>
<b>
Minimum qualifications</b><br>
<b>Education:</b><ul><li>
A high school level of education, bachelor&rsquo;s degree preferred</li></ul><b>
Experience:</b><ul><li>
Prior customer service or administrative experience preferred</li><li>
The ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations</li><li>
The ability to work with diverse internal and external constituencies</li></ul><b>
Schedule: Monday-Friday, Rotating morning shifts (630a-8:30a start to 2p-5p end time), 40 hours weekly</b></div>
</div><div><p><b>Status</b></p>
<div>Full-Time</div>
</div><div><p><b>Regular, Temporary, Per Diem</b></p>
<div>Temporary
</div></div><div><p><b>Standard Hours per Week</b></p>
<div>40
</div></div><div><p><b>Pay Range</b></p>
<div>$15.00-$63.19 Hourly</div>
</div><div><p><b>Office/Site Location</b></p>
<div>Boston</div>
</div><div><p><b>Job Posting Category</b></p>
<div>Administration</div>
</div><div><p><b>Remote Eligibility
</b></p><div>Onsite Only</div></div></div></div><div></div>

Temp- Patient Experience Representative I- Radiology

<div>Site: The Brigham and Women's Hospital, Inc.<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
Summary<br>
<br>
This position is responsible for providing high-level administrative support to the executive and management teams. This role involves managing schedules, coordinating meetings, handling correspondence, and performing various clerical duties. The position is critical in ensuring efficient office operations and may also lead junior administrative staff.<br>
<br>
Does this position require Patient Care? No<br>
<br>
Essential Functions<br>
<ul><li>Manage and maintain executive schedules, including appointments, meetings, and travel arrangements.
</li><li>Prepare, review, and edit reports, presentations, and other documents.
</li><li>Handle incoming and outgoing correspondence, including emails, letters, and phone calls.
</li><li>Organize and maintain office files, both electronic and physical.
</li><li>Schedule, coordinate, and facilitate meetings, including preparing agendas, taking minutes, and following up on action items.
</li><li>Arrange logistics for internal and external meetings, including room bookings and catering.
</li><li>Serve as the primary point of contact between executives and internal/external stakeholders.
</li></ul>-Draft and distribute memos, announcements, and other communications as directed. -Oversee office supplies inventory, ordering, and distribution.
<br>
<ul><li>Ensure office equipment is properly maintained and serviced.
</li><li>Coordinate with IT for technical support and equipment needs.
</li><li>Assist in the planning and execution of special projects and events.
</li><li>Monitor project time lines and ensure deadlines are met.</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><p><b>
Typical schedule - M-F 8am-4:3pm.</b></p><p></p><div>
Education<br>
High School Diploma or Equivalent required or Associate's Degree Business Administration preferred or Associate's Degree Related Field of Study preferred<br>
<br>
Can this role accept experience in lieu of a degree?<br>
No<br>
<br>
Licenses and Credentials<br>
<br>
Experience<br>
Experience in an administrative role, preferably in a healthcare setting <b>5-7 years required</b> and Experience supporting senior-level staff 1-2 years preferred<br>
<br>
Knowledge, Skills and Abilities<br>
<ul><li>Proficient in Microsoft Office Suite (Word, Excel, Power point, Outlook).</li><li>Excellent verbal and written communication skills.</li><li>Strong organizational and multitasking abilities.</li><li>Ability to work independently with minimal supervision.</li><li>Strong attention to detail and problem-solving skills.</li><li>Familiarity with hospital administration processes and healthcare regulations.</li><li>Professional demeanor and ability to interact effectively with all levels of staff.</li></ul></div><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
75 Francis Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$20.84 - $29.79/Hourly<p></p><p><b><br>
Grade</b></p>
4<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Administrative Assistant Senior

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