operations assistant (data, documentation & client support)

hr assistant manager

office helper

operations assistant

operations assistant (data, documentation & client support) Jobs in Rawalpindi

sales coordinator

operations assistant data documentation client support

Vantage Soft (PVT) Ltd

We are a service-oriented company delivering project-based solutions to diverse clients. We value professionalism, quick thinking, and clear communication.We are hiring a detail-oriented and dependable Operations Assistant to support daily operations through data handling, documentation, email coordination, and structured administrative work. This is a hands-on, non-managerial role ideal for candidates who excel in accuracy, organization, and system-based tasks.Key Responsibilities Email &amp; Communication<ul><li>Read, understand, and professionally respond to client and third-party emails</li><li>Accurately address service, client, and project-related queries</li><li>Escalate important matters to relevant team members promptly</li><li>Handle incoming calls and maintain professional communication</li><li>Coordinate with clients, vendors, and service partners</li></ul>Data, Documentation &amp; Admin Support<ul><li>Prepare, manage, and update Excel sheets for operational workflows</li><li>Accurately enter, process, and organize data across spreadsheets and systems</li><li>Create and format professional Word documents, letters, and reports</li><li>Complete and submit forms using provided information</li><li>Verify, validate, and ensure accuracy of data and records</li><li>Maintain organized digital and physical documentation</li><li>Track deadlines and maintain proper record-keeping</li><li>Assist in preparing summaries and basic operational reports</li></ul>Research &amp; Task Management<ul><li>Conduct targeted internet research and compile relevant findings</li><li>Stay updated on industry information to support internal teams</li><li>Manage multiple assignments with strong attention to detail</li><li>Meet deadlines without compromising quality</li></ul>Professional Conduct<ul><li>Handle sensitive information with strict confidentiality</li><li>Maintain a polite, confident, and professional demeanour in all interactions</li></ul>Required Skills &amp; Qualifications<ul><li>Minimum 16 years of education (BA Hons, BBA, BS, MA, MBA or equivalent)</li><li>Strong proficiency in Microsoft Excel (formulas, sorting, filtering)</li><li>Good command of Microsoft Word and Outlook</li><li>Excellent English communication skills (written and verbal)</li><li>Strong attention to detail and accuracy</li><li>Comfortable handling structured and repetitive tasks</li><li>Analytical thinking and quick learning ability</li><li>Organized, responsible, and proactive work style</li></ul>Preferred (Bonus Skills)<ul><li>Advanced Excel skills (VLOOKUP, Pivot Tables)</li><li>Experience in operations support, reporting, admin, or similar roles</li><li>Familiarity with CRM systems or online portals</li></ul>Why Join Us?<ul><li>Professional and structured work environment</li><li>Market-competitive salary package</li><li>Stable, process-driven role with clear responsibilities</li><li>Long-term growth opportunities within the organization</li></ul>Location: Office 509&ndash;511, NASTP, Old Airport Rd, Chaklala Cantt., RawalpindiWorking Hours: 12:30 PM &ndash; 9:30 PMPay: Up to Rs50,000.00 per monthWork Location: In person

Operations Assistant (Data, Documentation & Client Support)

INSPIRE BUILDERS GENERAL CONTRACTING COMPANY

Job Title: Operations Assistant Location: Rawalpindi-Pak Job Type: Full-TimeCompany: Truckoom Global Positioning Systems Trading LLC Website: https://truckoom.com/About the RoleWe are looking for a detail-oriented Operations Assistant to support and maintain accurate operational records. This role focuses on ensuring data accuracy, verifying operational activities, and maintaining proper documentation for installations, activations, and inventory.The ideal candidate will act as a control layer within the operations team, helping minimize errors and ensuring operational accountability.Key Responsibilities1. Installation &amp; Activation Verification<ul><li>Review daily installation reports and job cards</li><li>Ensure vehicles are correctly activated on the platform</li><li>Verify device IMEI mapping and SIM assignments</li><li>Identify and report discrepancies</li></ul>2. Database &amp; Documentation Management<ul><li>Maintain and update operational databases (vehicle records, IMEI, SIM, inventory)</li><li>Ensure data consistency across ERP and internal systems</li><li>Verify installation documents and certificates</li><li>Correct duplicate or incorrect entries</li></ul>3. Customer Request Monitoring (SLA Control)<ul><li>Track and escalate pending or overdue requests</li><li>Monitor response timelines and SLA compliance</li><li>Identify unattended or delayed cases</li></ul>4. Inventory &amp; Data Validation<ul><li>Monitor device inventory and cross-check with ERP and warehouse records</li><li>Identify discrepancies in stock or allocations</li><li>Conduct routine data audits</li></ul>5. Reporting &amp; Operational Support<ul><li>Prepare daily/weekly/monthly reports (installations, activations, errors, pending tasks)</li><li>Assist in internal operational planning and task tracking</li><li>Ensure readiness for scheduled activities</li></ul>RequirementsEducation: Bachelor&rsquo;s degree in Business Administration, IT, or related fieldExperience:<ul><li>1&ndash;3 years in operations, back office, QA, or data management</li><li>Experience with databases/record management preferred</li><li>Telematics or GPS industry experience is a plus</li></ul>Technical Skills<ul><li>Strong command of Excel / Google Sheets (formulas, pivot tables, reports)</li><li>Data management and organization skills</li><li>Data verification and quality assurance</li><li>Reporting and documentation skills</li><li>Basic knowledge of GPS/telematics (preferred, not mandatory)</li></ul>What We&rsquo;re Looking For<ul><li>High attention to detail</li><li>Strong analytical and problem-solving skills</li><li>Ability to work independently in a remote environment</li><li>Good communication and coordination skills</li></ul>Work Location: In person

Operations Assistant

Tweety Four 7

Job Title: Assistant Manager &ndash; Customer Success Department: Customer Success Location: Bahria Town Phase 4, Rawalpindi Job Type: Full-Time | Onsite Working Hours: 6:00 PM &ndash; 2:30 AM Schedule: Alternating Saturdays Salary: PKR 180,000 &ndash; 200,000 per month Transport: Company-Provided Gender Requirement: Female Candidates OnlyJob OverviewWe are hiring a results-driven Assistant Manager &ndash; Customer Success to lead and support customer operations, team performance, and service delivery excellence. This role is ideal for professionals with strong experience in customer success, client relationship management, team leadership, and operations management.You will play a key role in ensuring customer satisfaction, retention, and operational efficiency, while driving team accountability, structured processes, and continuous improvement.Key ResponsibilitiesCustomer Success &amp; Relationship Management<ul><li>Build and maintain strong relationships with clients to ensure customer satisfaction and retention</li><li>Proactively identify service risks, red flags, and escalation points</li><li>Handle customer escalations and critical conversations professionally</li></ul>Team Management &amp; Leadership<ul><li>Supervise day-to-day activities of the Customer Success team</li><li>Ensure team accountability, responsiveness, and service quality</li><li>Coach and mentor team members on communication, ownership, and professionalism</li><li>Support performance evaluations, onboarding, and team development</li></ul>Operations &amp; Process Management<ul><li>Ensure accurate maintenance of:</li><li>Customer health updates</li><li>Meeting minutes</li><li>Action trackers</li><li>Internal notes and documentation</li><li>Monitor adherence to service standards, processes, and KPIs</li><li>Drive process improvements to enhance efficiency and consistency</li></ul>Coordination &amp; Execution<ul><li>Collaborate with internal teams to ensure timely issue resolution</li><li>Maintain strong follow-up on pending tasks, action items, and commitments</li><li>Ensure smooth execution of customer-facing operations</li></ul>Required Skills &amp; Competencies<ul><li>Strong team management and leadership skills</li><li>Excellent customer relationship management and communication</li><li>Ability to handle escalations and high-pressure situations</li><li>Strong organizational skills and attention to detail</li><li>Proficiency in reporting, tracking, and process monitoring</li><li>High level of ownership, accountability, and follow-through</li><li>Strong command of tools like Zoom, Microsoft Teams, Outlook, and collaboration platforms</li></ul>Qualifications &amp; Experience<ul><li>Bachelor's degree in Business Administration, Management, Communications, or related field</li><li>5&ndash;7 years of experience in:</li><li>Customer Success</li><li>Client Services</li><li>Account Management</li><li>Operations</li><li>Proven experience in team leadership and service delivery management</li></ul>Performance Metrics (KPIs)<ul><li>Customer satisfaction and retention rates</li><li>Reduction in service risks and escalations</li><li>Team performance, accountability, and communication quality</li><li>Accuracy in reporting, documentation, and tracking systems</li><li>Contribution to process improvement and operational excellence</li></ul>What We Offer<ul><li>Competitive salary: PKR 180K &ndash; 200K</li><li>Company-provided transport</li><li>Professional and structured work environment</li><li>Leadership role with career growth opportunities</li><li>Exposure to high-impact customer success operations</li></ul>Job Type: Full-timePay: Rs180,000.00 - Rs200,000.00 per monthWork Location: In person

Assistant Manager – Customer Success (Female)

Agency VA

Job Title: Executive Assistant to the VP of OperationsLocation: Agency VA Pakistan NASTP RWPJob Type: Full-TimeDepartment: EA DivisionReports To: VP of OperationsPosition Overview:We are seeking a highly organized, proactive, and detail-oriented Executive Assistant to provide comprehensive administrative support to the Vice President of Operations. This role requires strong multitasking abilities, excellent communication skills, and a high degree of professionalism and discretion.Key Responsibilities:Administrative Support:<ul><li>Manage complex calendars, schedule meetings, and coordinate appointments for VP of Ops.</li><li>Handle travel arrangements, expense reporting, and itineraries.</li><li>Prepare reports, presentations, and documentation as needed.</li><li>Organize and maintain files, records, and confidential information.</li></ul>Operational Assistance:<ul><li>Assist in organizing and tracking key projects and initiatives across Operations.</li><li>Help in compiling and maintaining operational metrics and performance data.</li><li>Monitor action items and follow-ups to ensure timely completion.</li><li>Coordinate internal communications, announcements, and event logistics.</li></ul>Cross-Functional Liaison:<ul><li>Serve as a key point of contact between Operations and other departments.</li><li>Communicate and follow up with stakeholders to support project delivery and information flow.</li><li>Attend and take minutes during departmental or cross-functional meetings.</li></ul>General Office Management:<ul><li>Ensure supplies, equipment, and office needs are proactively managed.</li><li>Assist in organizing company events, team meetings, and offsites.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree or equivalent experience in Business Administration, Human Resources, or related field.</li><li>Minimum of 2 years of experience as an Executive Assistant or similar administrative role.</li><li>Excellent organizational, time management, and multitasking skills.</li><li>Strong written and verbal communication abilities.</li><li>High level of discretion and confidentiality.</li><li>Proficiency in Microsoft Office Suite and calendar management tools (e.g., Google Workspace, Microsoft Teams, etc.).</li><li>Experience supporting multiple executives is a strong advantage.</li></ul>Key Competencies:<ul><li>Proactive and resourceful problem-solver</li><li>Exceptional attention to detail</li><li>Strong interpersonal skills and professional demeanor</li><li>Ability to manage competing priorities with grace and efficiency</li><li>Discrete and trustworthy with sensitive information</li></ul>Job Type: Full-timePay: From Rs100,000.00 per monthAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>What is your current salary in PKR?</li><li>How would you rate your grip over the English language on a scale of 1 to 10?</li><li>What is your expected Salary?</li><li>This role will be based at our new office location in the vicinity of G-9, Islamabad. The working hours will be 6:00 PM to 3:00 AM (Pakistan Standard Time), Monday to Friday.</li></ul>Please confirm if you are comfortable with this arrangement?Work Location: In person

Executive Assistant

Company: Truckoom Location: Rawalpindi, Pakistan Job Type: Full-Time (Onsite)Job SummaryWe are hiring a motivated and detail-oriented Business Development Executive (Back Office) to support our sales operations from our Rawalpindi office (onsite role). The candidate will be responsible for lead generation, client coordination, and backend sales support for international markets, particularly the UAE.Key Responsibilities<ul><li>Generate leads through LinkedIn, online research, and databases</li><li>Conduct cold calling and cold emailing to potential clients</li><li>Maintain and update CRM systems and sales pipeline</li><li>Schedule meetings for the front-end sales team</li><li>Assist in proposal preparation and client follow-ups</li><li>Research and identify potential clients in:</li><li>Logistics companies</li><li>Fleet/transport businesses</li><li>Construction and delivery companies</li><li>Prepare daily and weekly performance reports</li><li>Coordinate with internal departments for smooth workflow</li><li>Ensure accurate documentation and data management</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or related field</li><li>1&ndash;3 years of experience in lead generation / back office sales / coordination</li><li>Strong English communication (written &amp; verbal)</li><li>Good command of MS Excel, CRM tools, and internet research</li><li>Ability to work in a target-driven environment</li><li>Strong organizational and multitasking skills</li></ul>Preferred Requirements<ul><li>Experience dealing with international clients (UAE preferred)</li><li>Knowledge of logistics, SaaS, or fleet management solutions</li><li>Familiarity with LinkedIn Sales Navigator or similar tools</li></ul>Pay: Rs60,000.00 - Rs65,000.00 per monthWork Location: In person

Nexus95

Key ResponsibilitiesCRM Management (Mandatory)<ul><li>Manage and maintain the company&rsquo;s CRM system, ensuring all client data, leads, and follow-up activities are accurately updated</li><li>Track client interactions, sales opportunities, and pipeline progress</li><li>Ensure CRM data is well-structured, accurate, and consistently up to date</li></ul>Administrative &amp; Operational Support<ul><li>Oversee daily workflows and effectively prioritize tasks</li><li>Maintain organized documentation, records, and data systems</li><li>Support the coordination and execution of ongoing projects</li></ul>Communication &amp; Coordination<ul><li>Communicate professionally with clients and internal teams</li><li>Coordinate with stakeholders to ensure timely completion of tasks</li><li>Handle client follow-ups and administrative correspondence efficiently</li></ul>Lead Generation &amp; Database Management<ul><li>Conduct market research to identify potential leads</li><li>Maintain and update lead databases regularly</li><li>Track lead engagement and monitor progress throughout the sales cycle</li></ul>Tools &amp; Design Expertise<ul><li>Utilize project management tools such as Trello, Asana, or Jira</li><li>Demonstrate working knowledge of Canva and Adobe Photoshop</li><li>Create basic marketing and visual materials as required</li></ul>Google Workspace Proficiency<ul><li>Work efficiently with Google Docs, Sheets, Gmail, and Calendar</li><li>Manage reports, schedules, and documentation in an organized manner</li></ul>Time Management &amp; Problem-Solving<ul><li>Handle multiple tasks with strong attention to detail</li><li>Work independently while consistently meeting deadlines</li><li>Proactively identify and resolve operational challenges</li></ul>Requirements<ul><li>Minimum 1 year of relevant experience (CRM experience is mandatory)</li><li>Strong written and verbal communication skills</li><li>Experience in administrative support and lead generation</li><li>Proficiency in CRM systems and Google Workspace</li><li>Basic design skills using Canva and Adobe Photoshop</li><li>Willingness to work evening shift (5:00 PM &ndash; 1:00 AM)</li></ul>How to Apply Interested candidates are encouraged to submit their updated resume to hr@nexus95.com or apply directly via Indeed.Job Type: Full-timeWork Location: In person

Onsite Virtual Assistant (CRM Expert)

Meds IT Nexus

Exciting Opportunity: Assistant Team Lead CRM Operations at Meds Nexus PVT.. Ltd.About Us: Meds Nexus PVT. Ltd. is at the forefront of the medical billing and healthcare industry, dedicated to delivering top-notch services to our clients. We pride ourselves on maintaining the highest standards of efficiency, compliance, and innovation. We are currently seeking a talented and driven Assistant Team Lead RCM Operations to join our dynamic team.Position Overview: As the Assistant Team Lead, RCM Operations, you will play a crucial role in managing and guiding a team of Medical Billing Associates. You will be responsible for ensuring the accuracy and efficiency of the revenue cycle management process, from medical coding to claims submissions and payment posting. This is an excellent opportunity for a motivated individual to contribute to our mission and grow within a leading organization.Key Responsibilities:<ul><li>Supervise and mentor a team of Medical Billing Associates, ensuring high performance and adherence to protocols.</li><li>Oversee the end-to-end revenue cycle management process, including medical coding, charge entry, claims submissions, payment posting, and follow-up.</li><li>Conduct regular team meetings to provide updates, address issues, and ensure smooth operations.</li><li>Monitor team performance metrics and implement improvement plans as needed.</li><li>Ensure compliance with federal and state regulations in all billing operations.</li><li>Develop and implement training programs for new hires and existing staff to enhance their skills and knowledge.</li><li>Review operational data to identify trends and areas for improvement, making recommendations to Asst. Manager or Manager Operations.</li></ul>Skills and Qualifications:<ul><li>Strong knowledge of RCM processes and best practices.</li><li>Excellent leadership and team management skills.</li><li>Effective communication and interpersonal abilities.</li><li>Proficiency in conflict resolution and problem-solving.</li><li>Strong analytical and data interpretation skills.</li><li>Experience with medical billing software and tools.</li><li>High attention to detail and accuracy.</li><li>Ability to work in a fast-paced environment and meet deadlines.</li><li>Education: Minimum Intermediate or higher in any field.</li><li>Experience: 2-3 years of hands-on experience in customer support/sales or both preferred</li><li>Communication: Excellent verbal and written English skills</li><li>Tech Proficiency: Familiarity with MS Office (Word, Excel, PowerPoint), RingCentral, Avaya/Cisco IP Phones</li><li>Industry Knowledge: Prior experience in the U.S. Healthcare industry is a plus-</li><li>Availability: Must be available to work U.S. business hours (6:00 PM &ndash; 3:00 AM PST)</li></ul>Perks &amp; Benefits:&middot; Paid Leaves&middot; HR Bonus&middot; Inflation Bonus&middot; Promotion&middot; Increments&middot; Medical Coverage&middot; Leave Encashment&middot; Contributory Saving Plan (CSP)&middot; Saturday and Sunday Off&middot; Transportation allowances only for female staff&middot; Complementary Food (Dinner) &amp; Tea/Green Tea (Two times)Job Details:<ul><li>Industry: Healthcare/Medical Billing</li><li>Functional Area: Operations</li><li>Total Positions: 3</li><li>Job Shift: Night Shift (First Shift)</li><li>Job Type: Full Time/Permanent</li><li>Job Location: Islamabad, Rawalpindi, Pakistan</li><li>Gender: Open to all</li><li>Minimum Education: Bachelor's Degree</li><li>Preferred Education: BBA/MBA/BSCS/BS/M.Sc/MS or related field</li><li>Career Level: Assistant Team Lead</li><li>Minimum Experience: 3+ Years in RCM operations with at least 1-2 years in a supervisory role</li></ul>Why Join Us:<ul><li>Be a part of a leading and innovative organization in the healthcare industry.</li><li>Opportunities for professional growth and development.</li><li>Collaborative and supportive work environment.</li><li>Competitive salary and benefits package.</li></ul>To Apply: If you are ready to take on a challenging and rewarding role, we want to hear from you! Please send your resume and cover letter to careers@medsnexus.com with the subject line &quot;Application for Assistant Team Lead RCM Operations.&quot;We look forward to your application!Best regards,Job Type: Full-timeWork Location: In person

Assistant Team Lead CRM Operation

Explore 253+ Operations assistant data documentation client support in Rawalpindi this April. Find roles across top companies and apply now to boost your career.