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operations director

Inspire Management Training Center

We are hiring for a Restaurant Operations Director for aprestigious restaurant group in Qatar. The successful candidate will oversee the restaurant operations, ensure exceptional guest experiences, drive operational efficiency, and lead a high-performing F&amp;B team. This role requires strong leadership, strategic thinking, and a commitment to delivering excellence in a luxury hospitality environment.Key Responsibilities:<ul><li>Lead and manage all restaurant operations, ensuring high standards of service, quality, and guest satisfaction.</li><li>Develop and implement operational strategies, policies, and procedures to drive performance and efficiency.</li><li>Monitor financial performance, including budgeting, cost control, and revenue growth.</li><li>Recruit, train, mentor, and develop F&amp;B staff, fostering a culture of excellence and teamwork.</li><li>Ensure compliance with health, safety, and hygiene regulations.</li><li>Collaborate with other hotel departments to ensure seamless guest experiences.</li><li>Analyze market trends, guest feedback, and operational data to identify opportunities for improvement.</li><li>Oversee inventory management, procurement, and vendor relationships.</li></ul>Qualifications, Experience, and Skills:<ul><li>Bachelor&rsquo;s degree or diploma in Hospitality, Hotel Management, or a related field (preferred).</li><li>8&ndash;10 years of experience in the hospitality or F&amp;B industry.</li><li>Minimum 2&ndash;3 years experience in a director or senior leadership role within the luxury hotel industry in Qatar.</li><li>Strong expertise in restaurant operations, service standards, and financial management.</li><li>Excellent leadership, communication, and interpersonal skills.</li><li>Arabic-speaking nationalities preferred.</li><li>Proven ability to drive results, lead high-performing teams, and maintain exceptional operational standards.</li></ul>Job Types: Full-time, PermanentEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Restaurant Operations Director: 2 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Location:<ul><li>Doha (Preferred)</li></ul>

Restaurant Operations Director

The Executives in Sport Group

<div>
 
 
 Shape the Future of a Luxury Fitness &amp; Wellness Company in Qatar as an Operations Director
 
 
 
 
 
 
 Are you a visionary operations leader ready to redefine the wellness experience? A pioneering
 
 fitness and wellness company
 
 in Doha, Qatar, is searching for an
 
 Operations Director
 
 to elevate its innovative approach to holistic well-being. This is your chance to join a team dedicated to excellence and contribute to a brand that's setting new standards in the industry.
 
 
 
 
 
 
 
 The Impact You'll Make
 
 
 
 
 
 
 
 As the Operations Director, you'll be at the forefront of optimizing daily operations across all facilities, spanning fitness, wellness, food and beverage, and retail. You will:
 
 <ul>
 <li>
 Lead and inspire department heads, ensuring our high standards are consistently met.
 </li>
 <li>
 Implement and evolve robust operating procedures as we grow.
 </li>
 <li>
 Champion exceptional service consistency, balancing operational efficiency with a luxurious client experience.
 </li>
 <li>
 Drive initiatives to boost efficiency, reduce costs, and maximize revenue.
 </li>
 <li>
 Define and analyze key performance indicators to guide continuous improvement.
 </li>
 <li>
 Collaborate with leadership to manage budgeting, forecasting, and financial performance.
 </li>
 <li>
 Cultivate a high-performance culture, fostering the growth and development of your team.
 </li>
 <li>
 Oversee workforce planning, scheduling, and training programs.
 </li>
 <li>
 Ensure outstanding client satisfaction, retention, and feedback integration across all business units.
 </li>
 <li>
 Prepare our operational systems for seamless expansion into new locations and formats.
 </li>
 <li>
 Support the launch of new branches and evaluate technology platforms for optimal operations.
 </li>
 </ul>
 
 
 
 
 
 
 Your Skills and Experience
 
 
 
 
 
 
 
 We are looking for a highly strategic and hands-on professional with a proven track record in operations leadership. You will bring:
 
 <ul>
 <li>
 Extensive progressive experience in operations leadership, ideally within the fitness, hospitality, or wellness sectors.
 </li>
 <li>
 Demonstrated success in managing large, multi-departmental teams with a strong focus on service excellence.
 </li>
 <li>
 Strong business acumen, including experience with financial management, budget control, and data-driven decision-making.
 </li>
 <li>
 A history of building scalable systems, processes, and infrastructure.
 </li>
 <li>
 Excellent computer and reporting literacy.
 </li>
 <li>
 High integrity, resilience, and emotional intelligence.
 </li>
 <li>
 A strategic mindset coupled with a proactive, execution-oriented approach.
 </li>
 <li>
 The ability to inspire and uplift teams through calm, confident leadership.
 </li>
 <li>
 A natural client-centric and detail-oriented focus.
 </li>
 </ul>
 
 
 
 
 The Executives in Sport Group are retained on behalf of the fitness and wellness company to appoint an Operations Director. All direct applications and CV's will be forwarded to The Executives in Sport Group.
 
 
 
 
 
 We ask that applicants complete our diversity monitoring form. You are not obliged to answer any of these questions but the more information you supply, the more effective our monitoring will be.
 
 
 
 
 
 All information supplied is anonymous and will not be viewed by recruiting managers.
 
 
 
 
 
 (Please copy and paste into your browser) - https://forms.office.com/e/Ktz8xt3xYD
 
 
 
 
 
 Please note that due to the volume of applications received, we are unable to provide specific feedback on unsuccessful applications.
 
 
 
</div>

Director of Operations

Hilton

<div>Director of Operations at The Plaza Doha LXR hotels &amp; resorts
A Director of Operations is responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. 
 
 
What will I be doing? 
As Director of Operations, you will be responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects; customer service; refurbishment)</li>
<li>Assist the development of meaningful, achievable hotel budgets and other short and long term hotel strategic goals</li>
<li>Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded</li>
<li>Respond to audits that are completed by the company to ensure continual improvement is achieved</li>
<li>Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations</li>
<li>Comply and exceed hotel and company Service Standards</li>
<li>Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight problem areas and take appropriate action</li>
<li>Manage and develop the Heads of Department to ensure career progression and effective succession planning within the hotel and company</li>
<li>Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of customer satisfaction</li>
<li>Hold regular briefings and communication meetings with the HOD team</li></ul>
What are we looking for? 
A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possesses the following qualifications, attitude, behaviours, skills, and values that follow:
<ul><li>A degree or diploma in Hotel Management or equivalent</li>
<li>Strong commercial acumen, preferably with experience in Food and Beverage or Rooms Management</li>
<li>Experience in managing budgets, revenue proposals and forecasting results</li>
<li>In-depth knowledge of the hotel / leisure / service sector</li>
<li>Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets</li>
<li>Accountable and resilient</li>
<li>Ability to work under pressure</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Knowledge of the hotel property management systems</li>
<li>Previous experience in the same or similar role</li> 
</ul> 
 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Director of Operations at The Plaza Doha LXR hotels & resorts

Omada Rail Systems

<div><ul><li>Services &amp; Operations
</li></ul><ul><li>Permanent Contract
</li></ul><ul><li>Director
</li></ul><ul><li>Doha</li></ul></div>
 <div>About Us 
Egis is a leading global architectural, consulting, construction engineering, operations and mobility services firm. We create and operate intelligent infrastructure and buildings that both respond to the climate emergency and contribute to balanced, sustainable and resilient development. Our 20,500 employees operate across over 100 countries, deploying their expertise to develop and deliver cutting-edge innovations and solutions for clients. Through the wide range of our activities, we are central to the collective organisation of society and the living environment of citizens all over the world.&quot;
With 3,500 employees across 8 countries in the Middle East, Egis has delivered over 700 complex development projects, stimulating economic growth and enhancing quality of life. Ranked among the top ten firms in the Middle East by Engineering News Record (ENR), Egis is committed to sustainable development. The Group&rsquo;s operations in the Middle East are built on strategic acquisitions and a deep understanding of local market conditions. Egis&rsquo; long history of providing comprehensive engineering, consulting, and project management services makes it a trusted partner for regional governments, investors, and developers. 
About the Role 
<ul><li>
Operation of all ITS devices, Road traffic applications, SCATS enabled Traffic Signal Junctions and Tunnels Management Systems in the State of Qatar that are connected to the Authority&rsquo;s Roads Management Centre (RMC)</li><li>
Operate and maintain RMCs and Tunnel Control Room Operational to deliver Operations at 24 Hours a day, 7 days a week and 365 days a year.</li><li>
Rectify all UTP/Fiber passive/cabling faults across all the Authority control centers, Local Area and Wide Area Networks.</li><li>
Maintenance and Support of the RMC, Road traffic applications/software&rsquo;s, Tunnels Management Systems/Software&rsquo;s, Compute, Storage, network, and ICS/OT security of the Authority control centers.</li></ul>
The position
She/He will be in charge of setting up and manage the ITS Department including the tasks of management of resources, administration and finance, operation and maintenance, quality and safety. 
Reporting to the Framework Manager, your main missions will be as follows:<ul><li>
Prepare the mobilization period to be ready to operate the network at Effective Date;</li><li>
Ensure the General Management of the O&amp;M company.</li><li>
General management of the O&amp;M activities (including staff management, Finance and Administration, operational management, budget monitoring and reporting);</li><li>
Direction and coordination of the project to achieve the agreed objectives (key performance indicators) as required by the contract;</li><li>
Overall decision-making on a day-to-day basis for the performance of the Operations and Maintenance team in carrying out the works under the contract;</li></ul><ul><li>
During the pre-operation period</li></ul>
She/He will be in charge to:<ul><li>
Develop and finalize the O&amp;M company organization:<ul><li>
Ensure that the staged recruitment of all essential personnel operates successfully;</li><li>
Ensure that the O&amp;M company has appropriately trained and managed staff to meet its contractual responsibilities;</li><li>
Initiate best practice human resources management policies and systems ;</li></ul></li><li>
Oversee the successful management of outsourced services:<ul><li>
Set up subcontracts (landscaping, towing, tolling, Contact Center, Banks, Civil Works subcontractors, Utility Provides, etc.);</li><li>
Ensure the respect for all the contractual obligations, interfaces and subcontracts;</li></ul></li><li>
Oversee establishment of all project financial, accounting and administration standards, systems and reporting formats;</li><li>
Assure relation and communication with the Framework manager and all relevant project&rsquo;s stakeholders;</li><li>
Control the implementation of the administrative procedures;</li><li>
Work closely with the Client, participating in the meetings as requested and ensure that all decisions from the meetings are progressed efficiently and in a timely manner.</li></ul>
During the Operational Period<ul><li>
Provide specific approach/strategy, standards and procedures by which the work will be performed;</li><li>
Overview the Operations and Maintenance Works activities and where necessary initiate corrective actions to meet required project objectives (key performance indicators);</li><li>
Take ultimate responsibility for the development, co-ordination and control of all Operations and Maintenance aspects of the Project;</li><li>
Monitor progress and forecasts, and compile monthly progress reports;</li><li>
In liaison with project staff, ensure a high level of service to the Road Users;</li><li>
Promptly and clearly notify/report any matters of significance to the Concessionaire and the Institution;</li><li>
Manage the performance of all direct-report staff including establishment of clear responsibilities and authorities and setting and review of personal performance objectives;</li><li>
Ensure the financial management:<ul><li>
Control the company performance (efficiency follow-up, commercial and contractual procedures);</li><li>
Elaborate budgets and business strategy;</li><li>
Plan the medium term activity and the organization with regard to strategic objectives;</li></ul></li><li>
Ensure the implementation and good application of all procedures and plans by the entire staff, subcontractors or other external entities;</li><li>
Ensure a working knowledge of all O&amp;M staff of the Company&rsquo;s Human Resource policies and procedures and ensure compliance to OH&amp;S, Environmental, Equal Opportunity &amp; Non-Discrimination and Smoking, Drugs &amp; Alcohol policies etc.;</li><li>
Control that human resources policies and procedures are implemented;</li><li>
Ensure the risk management procedure is correctly implemented;</li><li>
Ensure reporting to the headquarter.</li></ul> 
Key competencies : Qualified professional who can manage and coordinate specialized activity, discipline or team of moderate size and complexity Leads in the formulation of advanced technical concepts.
Or, Provides specialist services in support of project requirements. Independently performs highly complex professional assignments demanding contributions calling for the application of specialized principles. 
 
The future employee who will occupy the position described undertakes to be in compliance with the main principles of Egis described in the Codes of Ethics and Professional Conduct and in the Human Resources Management Code. He/she is also committed in his/her actions to be in compliance with the internal and local rules that apply within his/her company as well as with the processes in terms of Health and Safety at work. 
What do we need from you 
Educational Qualification
BA (Bachelor of Arts, Humanities and Social Sciences), BSc (Bachelor of Sciences), BENG (Bachelor of Engineering) or equivalent. 
Minimum years of experience
More than 14 years
Minimum years of similar experience
More than 7 years</div>

ITS Project Manager

CUP OF JOE

About Us: We are a dynamic and growing company in the F&amp;B, committed to delivering excellence and efficiency in every aspect of our business. We are looking for a results-driven Operations Manager to oversee day-to-day operations, manage teams, and ensure the smooth and profitable running of the business.Key Responsibilities:<ul><li>Oversee daily operations across all departments to ensure efficiency and productivity</li><li>Develop and implement operational policies, procedures, and best practices</li><li>Monitor and analyze performance metrics, preparing regular operational and financial reports</li><li>Manage budgets, cost control, and resource allocation</li><li>Lead, mentor, and develop staff to ensure high performance and motivation</li><li>Ensure compliance with company standards, safety regulations, and local laws</li><li>Collaborate with senior management on strategic planning and business growth initiatives</li><li>Drive continuous improvement in processes and customer satisfaction</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Business Administration, Management, or related field (MBA is a plus)</li><li>Proven experience as an Operations Manager or in a similar leadership role</li><li>Strong understanding of business operations, budgeting, and financial management</li><li>Excellent organizational, problem-solving, and decision-making skills</li><li>Strong leadership and people management abilities</li><li>Proficiency in MS Office and operational/ERP software</li><li>Ability to work under pressure in a fast-paced environment</li></ul>Job Type: Full-time

Operations Manager

Mackenzie Stuart

<div>
 
 
 Job Overview:
 
 We are seeking an experienced Head of Operations to manage the efficient and safe operation of our fleet, including LNG, LPG, and FSRU vessels. The position requires ensuring compliance with industry standards and implementing best practices across all operations.
 
 
 
 
 
 
 Key Responsibilities:
 
 -
 
 
 Oversee operational standards and ensure seamless service delivery.
 
 
 - Provide expertise in marine operations, conducting thorough risk assessments.
 
 
 - Ensure full compliance with international and flag state maritime regulations.
 
 
 - Conduct and supervise port and terminal due diligence for safe operations.
 
 
 - Monitor daily vessel performance and manage operational activities.
 
 
 - Lead incident investigations and implement corrective actions.
 
 
 - Develop and maintain strong relationships with stakeholders and regulatory bodies.
 
 
 - Drive continuous improvement in operational processes and safety management systems.
 
 
 
 Requirements:
 
 
 
 - Degree in Nautical Science or related field, with a Master Mariner Certificate.
 
 
 - A minimum of 12 years of experience in the maritime industry, including LNG/LPG management roles.
 
 
 - Extensive knowledge of SOLAS, ISM, MARPOL, and related maritime regulations.
 
 
 - Strong leadership skills with the ability to manage diverse teams.
 
 
 Excellent communication, problem-solving, and decision-making abilities.
 
 
 
 
 
 
 Due to high application volumes, if you haven&rsquo;t heard back within 14 days, please assume your application has not been successful.
 
 
</div>

Head of Operations

<div>Commercial Director - Waldorf Astoria Doha West Bay
The Commercial Director is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel. 
What will I be doing? 
The Commercial Director is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel in EMEA.
This role will drive the planning and execution of the commercial strategy and activity through supporting the Revenue management team, Sales, Catering and Events, Marketing, eCommerce and Public Relations teams, through working effectively with area support teams. F&amp;B commercial activities will be shared responsibilities with the F&amp;B Manager, Director of Operations, GM and the Commercial Director.
The Commercial Director is a role model for the commercial community within the owned and managed portfolio in EMEA, and develops teams and individuals in these functions whilst being a Key business partner to the Hotel General Manager. They support hotels in deriving the most value from Hilton Sales teams. The Commercial Directors role is key to seize new opportunities through strong customer relations and works as an Ambassador for the company with our Owners and Key Stakeholders.
The role ensures that commercial management strategies are set for all revenue streams and that all systems are used to their full potential to yield the highest possible amount of revenue from all available space, whether in Rooms, Meeting Space, outlets or other revenue departments. Driving overall FMS results gaining an Unfair share through a disciplined execution of commercial activities.
A Commercial Director will be lead, coach, develop, recruit and retain future talents. He/she will manage performance, develop and evaluate the commercial team members on the agreed KPI&rsquo;s, whilst working effectively as part of a 4D structure on property. Specifically, a Commercial Director will perform the following tasks to the highest standards:<ul><li>
Directly accountable for driving the Top line Budget and Forecast by implementing a commercial strategy and business plan through to execution using the Hilton Commercial Focus process and all available business tools and intelligence available. Deliver as a minimum the budgeted revenues across all revenue streams, To include but not limited; All Rooms, GC&amp;E, F&amp;B, Leisure and Spa with a control on cost of sale, route to market, channel shift and marketing / Ecommerce opportunities.</li><li>
Work with the GM, Finance and Operations Director to ensure profits are maximized in line with TGOP and EBITDA targets set.</li><li>
Ensure Business Review Guidelines (current to + 5 years) all Pricing &amp; Rate Quotation Strategies are in place in order to maximize all pricing components of sales and catering opportunities and achieve positive group market share.</li><li>
Support various On Property, RDOS&rsquo;s, and Area Marketing teams in coordinating hotel level marketing, sales and public relations activities. Liaise with regional support and brand teams to provide maximum benefit to hotel performance.</li><li>
Support the Cluster Revenue Managers/On Property Revenue Manager and RMCC to establish an optimal mix, review and validate forecasts, develop strategies for different demand periods, and review and approve retail and group pricing strategies.</li><li>
Develop and maintain strong relationships with all stakeholders, owners, hotel teams, Hilton matrix support teams to ensure commercial benefits of the hotel.</li><li>
Liaise with VP of Operations, presents commercial strategies to Regional Team and key stakeholders.</li><li>
Consistently conforms to Hilton brand standards and corporate identity and utilizes all communication tools (under the guidance of regional marketing and BPS).</li><li>
Keeps in touch with Market trends and review/amend strategies accordingly in line with the evolving market conditions.</li><li>
Participate in the leadership activity of the Hotel and Region.</li></ul>
What are we looking for? 
A Commercial Director serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Minimum of 3+ year&rsquo;s hospitality/travel industry experience in a revenue generating or commercial services role.</li>
<li>Minimum of 3+ years of experience presenting sales plans, presentations, etc. to senior level executives and constituent groups</li>
<li>3+ experience working in a collaborative/matrixed environment</li>
<li>3+ years working with departmental financial data to make strategic/tactical decisions</li>
<li>3+ years of experience evaluating and identifying business opportunities for a business</li>
<li>At least 3 years of experience managing a sales or commercial team</li>
<li>Fluent in English</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>3+ years working in a multi-complex hotel/travel industry environment</li>
<li>Experience in multiple disciplines with knowledge of Marketing, E-commerce, and Finance</li>
<li>Local language, strong attribute to have</li> 
</ul> 
 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Commercial Director - Waldorf Astoria Doha West Bay

Explore 839+ Operations director in Doha this September. Find roles across top companies and apply now to boost your career.