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accounting operations manager

operations leader

Careem

<div>
 
 About the Company
 
 
 
 Careem is building the Everything App for the greater Middle East &mdash; making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people&rsquo;s lives and build an awesome organisation that inspires.
 
 
 Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region&rsquo;s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.
 
 
 
 
 We&rsquo;re now entering our next chapter &mdash; one powered by AI. We&rsquo;re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it&rsquo;s streamlining operations, enhancing customer experience, or reimagining internal systems &mdash; we want people who can make Careem work smarter and move faster.
 
 
 
 
 
 About The Role
 
 
 
 We are seeking a dynamic and operations-focused individual to join our team in a role dedicated to enhancing the experience and engagement of our Captains. This role is pivotal in ensuring the efficient execution of day-to-day ground operations, with a strong focus on key experience KPIs. The ideal candidate will bring a proactive mindset to identifying and resolving operational issues, while also driving initiatives that foster a vibrant and motivated Captain community. We are looking for a highly dynamic and operations-focused individual to join our team as an Operations Lead in the Experience team. In this pivotal role, you will be instrumental in significantly enhancing the experience and engagement of our Captains, who are at the heart of our operations.
 
 
 The Captain Experience Lead will be responsible for designing and executing initiatives that improve Captain satisfaction, retention, and engagement. While based in Pakistan, this role will work closely with the UAE Experience, Operations, and Marketing teams to ensure consistent delivery of a high-quality Captain experience across channels.
 
 
 
 What You'll Do
 
 
 
 The ideal candidate will have strong communication skills, operational understanding, and empathy for frontline partners, with the ability to manage cross-border collaboration efficiently.
 
 
 <ul>
 <li>
 Captain Experience &amp; Engagement
 </li>
 <li>
 Drive the design and execution of programs that enhance Captain satisfaction and engagement for the UAE market.
 </li>
 <li>
 Partner with UAE operations, marketplace, and communication teams to ensure all Captain touchpoints reflect Careem&rsquo;s standards of empathy, support, and transparency.
 </li>
 <li>
 Build mechanisms to continuously capture Captain feedback and translate it into actionable insights and process improvements.
 </li>
 <li>
 Enhance the overall customer experience by uplifting the quality of service provided by Captains through training, behavior programs, and feedback-driven initiatives.
 </li>
 <li>
 Insights &amp; Continuous Improvement
 </li>
 <li>
 Analyze Captain feedback, complaints, and behavioral data to identify key drivers of satisfaction and attrition.
 </li>
 <li>
 Collaborate with analytics and ops teams to measure the impact of experience initiatives through defined KPIs (NPS, retention, engagement).
 </li>
 <li>
 Prepare reports and recommendations for the UAE leadership team based on insights and performance data.
 </li>
 <li>
 Collaboration &amp; Alignment
 </li>
 <li>
 Act as a bridge between the Pakistan-based support functions and UAE market teams, ensuring alignment on priorities, communications, and outcomes.
 </li>
 <li>
 Support the UAE Care team on escalations, captain feedback reviews, and policy implementation when required.
 </li>
 <li>
 Contribute to quarterly business reviews and cross-functional planning for Captain Experience improvements.
 
 
 </li>
 </ul>
 
 What You'll Need
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, Operations, or related field (Master&rsquo;s preferred).
 </li>
 <li>
 3+ years of experience in customer or partner experience, operations, or community engagement.
 </li>
 <li>
 Experience working in a remote or regional support setup preferred.
 </li>
 <li>
 Strong analytical and problem-solving abilities, with comfort using data to make decisions.
 </li>
 <li>
 Excellent written and verbal communication in English and Urdu.
 </li>
 <li>
 Strong stakeholder management and project execution skills.
 </li>
 <li>
 Empathy-driven mindset and passion for improving both Captain and customer experience.
 
 
 </li>
 </ul>
 
 What We&rsquo;ll Provide You
 
 
 
 We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
 
 
 <ul>
 <li>
 Work and learn from great minds by joining a community of inspiring colleagues.
 </li>
 <li>
 Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
 </li>
 <li>
 Explore new opportunities to learn and grow every day.
 </li>
 <li>
 Work 4 days a week in office &amp; 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
 </li>
 <li>
 Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
 </li>
 </ul>
</div>

Operations Experience Lead

CG Global Pvt. Ltd.

LOKAL Rooms are a network of hotel rooms that provide quality, reliability, and standards on a budget. We partner with local hotels, take up some of their inventory, upgrade their rooms, upgrade their service standards, and make them available to the world through our platforms.Job Description1. Assist in driving on-ground operations, delivering agility and flexibility to maximize performance and inhibit the growth.2. Manage and execute e2e customer and vendor journeys (SOPs/SLAs) to allow high-performance delivery of customer experience, high-speed executions, streamlined relationships, and high-standard delivery.3. Support continuous improvement in tech capabilities to smoothen operations further and improve execution ability.4. Maintain, and grow relationships with Network Hotels to ensure smooth execution and delivery of e2e experience blueprint.6. Assist in leading, strategizing, and delivering high-performance vendor relationships including billing cycles, inventory, and activations.Requirements<ul><li>Bachelors degree or equivalent.</li><li>2+ years of experience in operations, customer management, vendor management.</li><li>Experience with data analysis and reporting tools</li></ul>LocationClifton, Karachi, PakistanJob Type: Full-timePay: Rs70,000.00 - Rs75,000.00 per monthApplication Question(s):<ul><li>Please share current salary.</li><li>Please share expected salary.</li></ul>Experience:<ul><li>operations management: 1 year (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Operations Executive

Asianet Pakistan

We are seeking a detail-oriented and proactive Operations Executive to join our team. The ideal candidate will be responsible for ensuring seamless coordination of daily tasks, managing documentation, and providing essential operational support to various departments. This role is well-suited for individuals who excel in fast-paced environments and possess strong organizational and communication skills.Key Responsibilities:<ul><li>Make phone calls and send emails for missing editions.</li><li>Coordinate with teams to confirm delivery or non-delivery of content.</li><li>Maintaining records in MS Excel sheet.</li><li>Prepare work reports required by Supervisor.</li><li>Conduct daily meetings with teams and Supervisors regarding work progress.</li><li>Perform any other tasks assigned by authorities.</li></ul>Qualifications and Skills:<ul><li>Bachelor&rsquo;s degree.</li><li>2 to 3 years of work experience in Operations.</li><li>Excellent written and verbal communication skills.</li><li>Strong organizational and multitasking abilities.</li><li>Proficiency in MS Office (Excel and Word).</li><li>Ability to work independently and as part of a team.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your current salary?</li></ul>Note: Only those candidate apply who can provide salary slip or salary deposit at the time of interview).Education:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Consultisor

Job description:We are seeking a highly motivated and detail oriented Operations Executive to join our dynamic team.Key Responsibilities:You will be responsible for facilitating the end-to-end setup of new business entities, including:1. Client Management:- Review and maintain accurate records of LLC and LTD clients.- Communicate with clients to collect missing data.2. Banking and Financial Operations:- Assist in creating and managing USA/UK bank accounts.- Set up and manage payment gateways/merchants for seamless transactions.3. E-commerce Management:- Create and manage USA/UK Amazon Seller Central accounts.- Resolve issues related to Amazon Seller Central and bank accounts.4. Research and Development:- Conduct market research to identify updates and opportunities in e-commerce and fintech banking.5. Collaboration and Reporting:- Work with cross-functional teams for optimal efficiency.- Maintain detailed records using Google Sheets.- Provide timely progress reports to the Manager Legal &amp; Operations.6. Compliance and Regulatory Affairs:- Facilitate EIN formation for newly formed businesses.- Ensure timely and accurate filing of Beneficial Ownership Information (BOI) reports.7. General Operations:- Perform tasks assigned by the Manager and management.Qualifications &amp; Skills:<ul><li>Bacholars Degree with 01-02 years of ops experience.</li><li>Strong organizational and time-management skills.</li><li>Excellent written and verbal communication skills.</li><li>Proficiency in Microsoft Office (especially Excel and Word).</li><li>A proactive and self-starter attitude with a strong desire to learn.</li></ul>Location: PECHS Block 02, KarachiTiming: 12:00 PM - 08:00 PM, Monday to SaturdayJob Type: Full-timeApply At: jobs@consultisor.comJob Type: Full-timePay: Rs40,000.00 - Rs55,000.00 per monthWork Location: In person

Ocudi Shipping

About the Role: Ocudi Shipping Pvt. Ltd. is looking for an Operations Executive with solid freight forwarding experience, handling both import and export operations (FCL &amp; LCL). The ideal candidate will have a solid understanding of international shipping processes, documentation, and coordination, along with excellent communication and vendor management skills.Key Responsibilities:<ul><li>Manage end-to-end import and export operations for FCL and LCL shipments.</li><li>Prepare, verify, and manage all shipping documentation (MBL, HBL, BL drafts, etc.).</li><li>Manage and coordinate core operational functions to ensure smooth and timely shipment f low.</li><li>Negotiate and coordinate with counterpart operations teams to ensure timely shipment processing and seamless logistics flow.</li><li>Ensure timely billing, job file updates, and compliance with company standards.</li><li>Facilitate effective communication across teams, manage escalations, and provide regular operational reports to senior management.</li><li>Proactively resolve shipment-related issues and maintain strong client and vendor relationships.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Logistics, Supply Chain, or a related field.</li><li>2&ndash;3 years of experience in freight forwarding operations (import/export, FCL/LCL).</li><li>Proven ability to lead and supervise an operations team.</li><li>Strong negotiation and vendor management skills.</li><li>Proficiency with ERP systems (preferably Climax) and relevant freight management platforms.</li><li>Excellent communication, coordination, and organizational skills.</li></ul>Salary: PKR 60,000 &ndash; 75,000 per month, based on experience and skills,&lsquo;&rsquo;Ocudi Shipping Pvt. Ltd. is an equal opportunity employer committed to a collaborative and inclusive workplace.&rsquo;&rsquo;Job Type: Full-timePay: Rs60,000.00 - Rs75,000.00 per monthWork Location: In person

Datamatics Global Services Ltd

<div>The Role: Data Governance Functional Lead/Sr. Manager 
Location: Remote (Pak) / Hybrid (Riyadh, KSA) 
Employment Type: Full-Time / Contract-to-Hire 
Experience Level: 8+ years 
 
Job Description: 
Reporting to the Director of the organization, the Data Governance Functional Lead/Sr. Manager at Datamatics Technologies will be instrumental in supporting and executing data governance initiatives across the organization. The Senior Data Governance Consultant is responsible for providing strategic and functional expertise in data management, data governance, data privacy and security to the organization/clients. This role involves working closely with clients to understand their data management needs, designing and implementing data governance frameworks, processes, policies and procedures related to data governance, data security and data lifecycle. 
 
Responsibilities:<ul><li>
Collaborate with clients, business, technology teams to understand their data management and governance needs and translate them into technical solutions and project objectives.</li><li>
Collaborate with clients and within Datamatics Technologies to align their business and technology priorities
</li><li>Interaction with senior management at a client and Datamatics Technologies to steer recommendations and obtain buy-in on matters that may require alternate approach</li><li>
Lead the Data Governance project teams to implement consistent data governance standards and technology solutions across the organization/at the client.</li><li>
Assist in creating and managing an inventory of business and product datasets and their interdependencies.</li><li>
Develop and deliver training to staff on using data effectively and data governance practices, data privacy, data security; to ensure data governance policies and practices are embedded throughout the organisation</li><li>
Support business development efforts by participating in client presentations and proposal development</li><li>
Develop and enforce KPIs related to data governance and data security to accurately monitor the effectives of the data governance programme.</li><li>
Define Data Governance roles, responsibilities, accountability, and ownership and decision rights.
</li><li>Drive organizational change management and the use of data, data governance, privacy frameworks, processes realizing vision of data managed as an asset</li><li>
Strong client-facing skills and the ability to build and maintain effective relationships with clients.</li><li>
Willingness to travel Internationally (KSA, MEA region) to client sites as needed to lead the projects/assignment.</li></ul> 
Develop planning activities, documentation and policies for:
<ul><li>Data Governance maturity assessment (define the current state, future state and target state)</li><li>
Data Governance, Data Security, Data Operations frameworks and Operating models</li><li>
Data Architecture and Data Modelling</li><li>
Data Quality, Metadata &amp; Classification</li><li>
Data Storage Forecasting
</li><li>Tools and Technology Evaluation
</li><li>Data Integration Plan and Target DI Architecture</li><li>
Master and Reference Data Management</li><li>
Data Value Realization Plan
</li><li>Data Value Realization Use Cases
</li><li>Open Data</li><li>
Data Sharing</li><li>
Data Privacy, Data Security and Data Protection</li><li>
Compliance Monitoring and Audit, Health Checks
</li><li>SLAs</li><li>
Configuration Management
</li><li>Trainings</li></ul> 

Qualifications 
Must have<ul><li>
Bachelors or Masters in Computer Science, MIS, or Information Management</li><li>
Minimum of 10 years of experience in a major organization, leading the large-scale data projects and oversight experience.
</li><li>5+ years working in a Data Governance lead role.
</li><li>3+ years of experience in data quality management, metadata, cataloguing.</li><li>
4+ years in data warehousing, business intelligence, analytical solutions implementation.</li><li>
Knowledge of data governance practices, processes, methodologies, business and technology issues related to management of enterprise information assets and approaches related to data protection (e.g. DAMA)</li><li>
Demonstrates strong problem solving capabilities</li><li>
Prioritization and sense of urgency to meet commitments</li><li>
Self-starter, ability to adapt and quickly develop in-depth technical understanding of new/different applications. Understanding of Data Warehouse and Data Marts concepts, ETL best practices.</li></ul><ul><li>
Data Management/Governance Tools Knowledge: Familiarity with industry-standard data governance tools such as business glossary, metadata management, data quality, master and reference data, data catalog, ETL and business intelligence tools</li><li>
Excellent communication skills, with the ability to effectively communicate technical concepts to clients and team members to non-technical executives in both written and verbal channels</li><li>
Builds good relationships with peers, executives and other departments</li></ul> 
 Good To have:<ul><li>
Implementation experience in data governance tools solutions. e.g. Collibra, Erwin, Informatica (DQ, AXON, EDC, MDM) etc.</li></ul><ul><li>
Data privacy, data security, principles, and regulations (e.g., GDPR, ISO 270001 etc.).</li><li>
Certification in Data Governance and Data Management recognized in the industry e.g. CDMP</li><li>
Experience in implementing the NDMO Framework will be a great plus.
</li></ul>E5aGebtsWc</div>

Data Governance Functional Lead/Sr. Manager

DP World

<div>
 
 
 
 JOB TITLE:
 
 
 Team Leader RTG
 
 
 
 
 
 
 
 JOB LOCATION:
 
 
 Port Qasim, Karachi, Pakistan
 
 
 
 
 
 
 
 WHAT YOU WILL DO
 
 
 
 
 As Team leader RTG, you will be responsible for the planning and safe execution of all kinds of maintenance activities, including preventive, condition monitoring, corrective, and predictive maintenance.
 
 <ul>
 <li>
 Execute efficient maintenance of equipment in line with manufacturer guidelines.
 </li>
 <li>
 Plan and supervise preventive, predictive, and breakdown maintenance through MAXIMO.
 </li>
 <li>
 Conduct Job Safety Analysis (JSA), issue work permits, and ensure safe work practices.
 </li>
 <li>
 Coordinate equipment availability with Operations and provide regular progress updates.
 </li>
 <li>
 Maintain daily maintenance records, job sheets, equipment availability reports, and inventory needs.
 </li>
 <li>
 Oversee contractor activities and verify work completion.
 </li>
 <li>
 Review the maintenance schedule generated by MAXIMO, plan weekly maintenance activities, and assign jobs accordingly
 </li>
 <li>
 Supervise and carry out planned, breakdown, and unscheduled maintenance in an organized manner to minimize breakdown losses.
 </li>
 <li>
 Coordinate with the Operations Department regarding equipment availability.
 </li>
 <li>
 Evaluate team performance, identify training needs, and enforce discipline and compliance.
 </li>
 <li>
 Act as a DP World ambassador by upholding company values, safety culture, and conduct standards.
 </li>
 </ul>
 
 
 
 
 
 
 WHAT YOU WILL BRING
 
 
 
 
 
 <ul>
 <li>
 BE in Electrical/Electronic Engineering from an HEC-recognized institution; PEC membership required.
 </li>
 <li>
 8&ndash;10 years of hands-on experience in maintaining heavy equipment, cranes, RTGs, and automotive systems.
 </li>
 <li>
 Strong knowledge of preventive/predictive maintenance and health &amp; safety compliance.
 </li>
 <li>
 Proficient in MS Office and IBM Maximo; strong technical troubleshooting and testing skills.
 </li>
 <li>
 Strong communication, leadership, and problem-solving abilities.
 </li>
 <li>
 Ability to interpret technical drawings and work independently or within a team.
 </li>
 </ul>
 
 
</div>

Team Leader RTG

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Team Leader RTG