operations manager

office manager

operations executive

operations coordinator

commercial manager

operations mgr

Petrame

<ul><li>Job Title: Customer Service Manager</li><li>Job Ref: CS-MGR-250825</li><li>Opening: 1</li><li>Career Level: Manager / Mid-Senior Level</li><li>Location: Dubai - UAE</li><li>Hybrid (Onsite and Remote) / Flexible Location: Option available for senior, highly skilled, and experienced applicants.</li><li>Education: Bachelor's degree in Business Administration, Management, or related field.</li><li>Experience: 5-8 Years in customer service, with at least 2 years in a supervisory or managerial role.</li><li>Industry Focus: Weighing Equipment, Lifting & Material Handling, Mechatronics, and Industrial Automation.</li></ul> Introduction We are seeking a Customer Service Manager to lead our customer support division, ensuring exceptional service delivery, efficient complaint resolution, and a seamless customer experience. This role requires a strong leader who can build, manage, and improve customer service operations in line with company standards and industry best practices. Responsibilities <ul><li>Lead and manage the customer service team to deliver professional, efficient, and high-quality support.</li><li>Develop and implement policies, procedures, and service standards.</li><li>Oversee inbound and outbound customer interactions across phone, email, and digital channels.</li><li>Resolve escalated issues and maintain strong customer relationships.</li><li>Monitor customer feedback, satisfaction, and response times to ensure service excellence.</li><li>Collaborate with sales, technical, and operations teams to ensure smooth customer experiences.</li><li>Recruit, train, and coach customer service staff.</li><li>Prepare regular reports on customer service performance and recommend improvements.</li><li>Implement technology and CRM tools to optimize support processes.</li></ul> Qualifications <ul><li>Bachelor's degree in Business Administration, Management, or related field.</li><li>5-8 years of experience in customer service, with at least 2 years in a leadership/managerial role.</li><li>Strong leadership and problem-solving skills.</li><li>Excellent communication and interpersonal skills.</li><li>Experience with CRM systems and customer support tools.</li><li>Familiarity with industrial products, weighing systems, or automation is a plus.</li></ul> What We Offer <ul><li>Salary: Competitive package tailored to attract the best.</li><li>Working Days: Monday to Friday, with a 2-day weekend.</li><li>Benefits: Employment visa, annual paid leave, insurance, transportation, and more.</li><li>Location: Positions available in Dubai.</li><li>Remote: Working remotely can be an option for some positions and senior staff.</li></ul>How to Apply<ul><li> Click here to submit your CV to our WhatsApp </li><li>Complete the Online Application Form: For a preferred method of submission, click the 'Apply for this job' button below to fill out and submit the official online application form.</li></ul>

Customer Service Manager Petra Mechatronics

Al Sanaya Technical Equipment LLC

Job Title: Operations Manager &ndash; Events Coordination OverviewThe Operations Manager oversees the planning, logistics, and execution of events from start to finish. This role ensures that all event operations run smoothly, efficiently, and within budget while maintaining high standards of guest experience. The Operations Manager acts as a central point of communication between clients, vendors, internal teams, and venue staff.Key Responsibilities Event Planning &amp; Logistics<ul><li>Manage all operational aspects of events, including scheduling, vendor coordination, venue preparation, staffing, and equipment setup.</li><li>Develop event timelines, production schedules, and logistical plans.</li><li>Conduct site visits and ensure compliance with venue regulations, safety procedures, and event requirements.</li></ul>Vendor &amp; Supplier Management<ul><li>Source, negotiate, and manage relationships with vendors (catering, AV, d&eacute;cor, rentals, security, etc.).</li><li>Oversee vendor contracts, service agreements, and payment schedules.</li><li>Ensure all suppliers deliver high-quality services on time and within budget.</li></ul>Team Leadership &amp; Coordination<ul><li>Supervise event staff, contractors, and volunteers during event setup, execution, and breakdown.</li><li>Provide training, guidance, and delegation of responsibilities to ensure efficient operations.</li><li>Resolve on-site issues quickly and professionally.</li></ul>Budgeting &amp; Reporting<ul><li>Create and manage event budgets, ensuring cost-effective operational decisions.</li><li>Track expenses, reconcile invoices, and provide post-event financial reporting.</li><li>Conduct post-event evaluations to identify areas for improvement.</li></ul>Client &amp; Stakeholder Communication<ul><li>Serve as a primary operational contact for clients throughout the event lifecycle.</li><li>Communicate event updates, schedules, and expectations to clients and internal teams.</li><li>Ensure client needs are met and event objectives are achieved.</li></ul>Risk Management &amp; Compliance<ul><li>Implement safety, security, and emergency protocols for events.</li><li>Ensure compliance with local regulations, permits, insurance requirements, and venue policies.</li><li>Conduct risk assessments and prepare contingency plans.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Event Management, Hospitality, Business Administration, or related field (preferred).</li><li>3&ndash;5 years of experience in event operations, event planning, project management, or a related role.</li><li>Strong leadership, communication, and organizational skills.</li><li>Ability to manage multiple projects simultaneously under tight deadlines.</li><li>Proficiency in event management software, scheduling tools, and Microsoft Office/Google Workspace.</li><li>Ability to work evenings, weekends, and extended hours as required by event schedules.</li></ul>Job Type: Full-time

Operations Manager

Shaerp Next

<div>
 
 We are looking for a highly organized and strategic
 
 Operations Manager
 
 to lead and streamline the day-to-day operations of our interior design firm. The ideal candidate will ensure efficient project delivery, maintain operational structure across all departments, and oversee the coordination of teams, resources, contracts, and client documentation. While experience in bid/tender coordination is an advantage, the core of this role is operational leadership and process optimization.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead and manage internal operations, ensuring tasks are allocated effectively across design, technical, and support teams.
 </li>
 <li>
 Monitor project timelines, workloads, and deliverables to ensure smooth execution and on-time completion.
 </li>
 <li>
 Oversee tender and bid submissions, maintaining compliance, deadlines, and documentation quality.
 </li>
 <li>
 Manage contracts, invoicing cycles, and client documentation with accuracy and timely follow-up.
 </li>
 <li>
 Develop, refine, and implement operational systems and workflows to improve efficiency and productivity across the company.
 </li>
 <li>
 Act as the central coordination point for project status, team communication, and client updates.
 </li>
 <li>
 Prepare regular operational reports and insights for senior management to support decision-making.
 </li>
 <li>
 Ensure alignment, clarity, and effective communication across all teams working on active projects.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Proven experience as an Operations Manager or Senior Project/Operations Coordinator within an interior design, architecture, or construction environment.
 </li>
 <li>
 Strong understanding of project management methodologies and operational workflows specific to design-focused organizations.
 </li>
 <li>
 Exceptional organizational, communication, and leadership skills.
 </li>
 <li>
 Proficiency in project and workflow management tools (Asana, Trello, MS Project) and Microsoft Office Suite.
 </li>
 <li>
 Ability to manage multiple projects and stakeholder groups simultaneously with accuracy and control.
 </li>
 <li>
 Knowledge of tenders, contracts, and invoicing processes is a strong advantage.
 </li>
 <li>
 Problem-solver with the ability to drive continuous operational improvements and elevate team performance.
 </li>
 </ul>
 
 
</div>

eMarca  Consulting

We are Hiring for an Operations Manager!Industry: Mobile Repairing &amp; Refurbishment Location: DubaiAbout Us: It is a leading mobile repairing and refurbishment company committed to delivering high-quality, reliable, and innovative solutions for smartphones and other electronic devices. We are seeking an experienced and proactive Operations Manager to oversee our day-to-day operations and ensure smooth business processes.Key Responsibilities:<ul><li>Manage daily operations of mobile repair and refurbishment services across branches.</li><li>Supervise teams, including technicians, service staff, and inventory personnel, ensuring high productivity and quality standards.</li><li>Monitor KPIs, prepare operational reports, and implement strategies to improve efficiency.</li><li>Coordinate procurement, inventory management, and logistics to ensure timely availability of parts and materials.</li><li>Implement and maintain standard operating procedures (SOPs) for service, repair, and refurbishment processes.</li><li>Handle customer escalations, ensuring prompt resolution and customer satisfaction.</li><li>Collaborate with management to plan and execute business growth strategies.</li><li>Ensure compliance with health, safety, and quality standards.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Operations, or a related field.</li><li>Minimum 3-5 years of experience in operations management, preferably in electronics repair, retail, or service-based industries.</li><li>Strong leadership and team management skills.</li><li>Excellent organizational, analytical, and problem-solving abilities.</li><li>Proficient in MS Office and operational management tools.</li><li>Good communication skills in English.</li></ul>What We Offer:<ul><li>Competitive salary and benefits</li><li>Opportunity to work in a fast-growing company</li><li>Career growth and professional development</li></ul>Job Type: Full-timePay: AED9,000.00 - AED10,000.00 per month

Valeo Wellbeing 

About Valeo Health Valeo Health is a rapidly growing healthcare staffing and services provider in the UAE. We supply qualified nurses and caregivers to leading healthcare brands, including Mallak, Cloud Nine, Midfive, and other caregiving partners. We focus on operational excellence, service reliability, and maintaining strong client relationships. Position Overview We are seeking an Operations Manager with Dubai experience to oversee and streamline our healthcare staffing operations. The ideal candidate will manage recruitment, onboarding, scheduling, and coordination of nurses and caregivers, while maintaining strong relationships with partner organizations. This role is office-based and requires strong communication, organizational, and leadership skills. Key Responsibilities Operations &amp; Coordination Manage day-to-day operations for nurse and caregiver deployment. Ensure smooth coordination between clients (Mallak, Cloud Nine, Midfive, Caregivers, etc.) and internal supply teams. Oversee scheduling, shift management, and staff allocation.Recruitment &amp; Supply Management Lead hiring of nurses within 2-week timelines to meet partner requirements. Source candidates via Indeed, Supply Hire, and internal databases. Work closely with the supply team to maintain a talent pipeline.Client Relationship Management Act as the primary point of contact for Dubai-based healthcare partners. Ensure timely fulfilment of staffing needs and resolve operational issues. Provide weekly updates and maintain strong client satisfaction levels.Documentation &amp; Compliance Ensure all nurses/caregivers meet DHA/eligibility and compliance requirements. Maintain updated records, contracts, and deployment documentation.Leadership &amp; Process Improvement Train, guide, and manage internal support staff when needed. Identify gaps in operations and implement improvement strategies. Support management in reporting, planning, and scaling new projects.Required Qualifications &amp; ExperienceMinimum 2&ndash;3 years of experience in Dubai in operations, staffing, or healthcare coordination. Experience managing nurses/caregivers is a strong advantage. Strong communication and people management skills. Familiarity with hiring platforms like Indeed. Able to work efficiently under timelines (e.g., 2-week staffing turnaround). Excellent organizational and reporting skills.Job Types: Full-time, PermanentPay: AED4,000.00 - AED5,500.00 per month

Rentify FZCO

Job Title: Operations Manager &ndash; OfflineLocation: Dubai, UAE (Remote flexibility available)Experience: Minimum 5 yearsDepartment: OperationsAbout RentifyRentify is redefining how tenants and landlords interact by enabling digital rental agreements, flexible monthly payments, and a seamless rental experience powered by technology. As we expand across the UAE, our Operations team is central to ensuring smooth transactions, accurate records, and reliable coordination between tenants, payment partners, and financial institutions.We are hiring a detail-oriented Operations Manager &ndash; Offline to oversee app journey tracking, tenant payment operations, and banking coordination.Role OverviewThe Operations Manager &ndash; Offline will manage key operational processes that support tenant onboarding, transaction accuracy, payment oversight, and finance partner coordination. This role requires someone who is highly organized, analytical, and experienced in operations within fintech, real estate, or financial services. You will be responsible for ensuring data integrity, maintaining payment records, and managing operational workflows with Rentify&rsquo;s financial partners.Key Responsibilities1. App Journey<ul><li>Track and monitor users at various stages of the Rentify app journey.</li><li>Identify bottlenecks or drop-offs in the funnel and flag them for product or marketing improvement.</li><li>Ensure internal teams have accurate visibility of user progress and app activity.</li></ul>2. Tenant Tracking<ul><li>Maintain and update quarterly records of all upcoming tenant payments, including due dates and payment schedules.</li><li>Manage and reconcile transaction summaries with Rentify&rsquo;s payment network to ensure accuracy and completeness.</li><li>Maintain detailed records of transacting customers, including user type, pricing model, payment history, and next due dates.</li><li>Ensure timely and error-free processing of payments and reporting.</li></ul>3. Banking Operations<ul><li>Track leads sent to Rentify&rsquo;s financing partners and follow up consistently to ensure timely execution.</li><li>Maintain coordination with financing institutions regarding approvals, processing status, and required documents.</li><li>Collate outcomes of all decisioning processes, including approval/decline reasons, and report them to relevant internal teams.</li><li>Ensure all banking-related workflows adhere to compliance, financial accuracy, and operational SLA timelines.</li></ul>What We&rsquo;re Looking For<ul><li>Minimum 5 years of experience in operations, payment processing, fintech operations, banking operations, or business analysis.</li><li>Strong analytical and reconciliation skills with a high attention to detail.</li><li>Experience working with transaction platforms, CRMs, or fintech/payment systems.</li><li>Ability to manage large volumes of data with accuracy.</li><li>Strong communication and coordination skills, especially when working with financial institutions.</li><li>Self-driven, structured, and comfortable working remotely when required.</li><li>Experience in the UAE market is a plus.</li></ul>Why Join Rentify?<ul><li>Be part of a fast-growing fintech simplifying the rental ecosystem.</li><li>Work closely with product, finance, and partnerships teams to influence operational excellence.</li><li>Opportunity to contribute to a high-impact space where operations directly support growth and customer success.</li></ul>Job Type: Full-time

Operations Manager – Offline

Microavia

<div>
 
 Microavia is a leader in the development and manufacturing of innovative drones, located in the Silicon Oasis area of Dubai. We are committed to creating the technologies of the future, ensuring high quality and functionality of our products.
 
 
 Operations Manager main tasks include overseeing the safe, efficient, and profitable deployment of UAV operations, ensuring that all projects meet the highest standards of quality and compliance. This role involves managing daily UAV operations, leading a team of pilots, and collaborating with various stakeholders to deliver actionable insights from aerial data.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 
 UAV Operations Management:
 
 Oversee the daily operations of UAV deployments, ensuring they are conducted safely and efficiently while maximizing profitability.
 </li>
 <li>
 
 Team Leadership:
 
 Manage and support the deployment team and pilots, ensuring they are well-trained and equipped to perform their duties.
 </li>
 <li>
 
 Data Processing &amp; Analysis:
 
 Process and analyze aerial data to produce detailed maps, models, and reports, providing valuable insights for surveyors, engineers, and project managers.
 </li>
 <li>
 
 Regulatory Compliance:
 
 Ensure all UAV operations comply with the specific regulations of each project location and adhere to company safety protocols.
 </li>
 <li>
 
 Equipment Maintenance:
 
 Maintain and troubleshoot drone equipment to guarantee optimal performance and reliability during operations.
 </li>
 <li>
 
 Project Collaboration:
 
 Work closely with surveyors, engineers, and project managers to interpret data and translate it into actionable insights.
 </li>
 <li>
 
 Site Visits:
 
 Travel to various project sites to oversee UAV operations and ensure alignment with project objectives.
 </li>
 <li>
 
 Documentation:
 
 Maintain thorough records and reports of all flights, ensuring accurate tracking and documentation of operations.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Proven experience in UAV operations management or a related field.
 </li>
 <li>
 Strong leadership skills with the ability to manage and motivate a team.
 </li>
 <li>
 Proficient in data analysis and aerial data processing software.
 </li>
 <li>
 In-depth knowledge of UAV regulations and safety protocols in Dubai.
 </li>
 <li>
 Technical expertise in drone maintenance and troubleshooting.
 </li>
 <li>
 Excellent communication and collaboration skills.
 </li>
 <li>
 Willingness to travel to project sites as needed.
 </li>
 </ul>
 
 
 
 
 
 Working Environment
 
 
 
 
 
 <ul>
 <li>
 
 Location:
 
 Office &amp; On-Site Operations
 </li>
 <li>
 
 Travel Requirements:
 
 Frequent travel within and outside the UAE for flight operations and regulatory engagements
 </li>
 </ul>
 
 
</div>

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3296 operations mgr jobs IN Dubai

Customer Service Manager Petra Mechatronics

Operations Manager

Operations Manager

Operations Manager

Operations Manager

Operations Manager – Offline

Operations Manager