operations manager

operations specialist

Robert Half

<div>
 
 We are looking for a detail-oriented Operations Specialist to join our team in San Francisco, California. In this long-term part-time contract position, you will play a vital role in ensuring the smooth day-to-day functioning of office operations. The ideal candidate is proactive, organized, and possesses strong communication skills to collaborate effectively with vendors, contractors, and internal staff.
 
 
 
 
 
 Responsibilities:
 
 
 &bull; Provide comprehensive administrative support, including document management, filing, and general office tasks.
 
 
 &bull; Manage office pantry and kitchen supplies by placing regular grocery orders and maintaining stock levels.
 
 
 &bull; Proactively monitor and reorder office supplies to ensure availability when needed.
 
 
 &bull; Handle mail operations such as sorting, distributing, and preparing outgoing shipments.
 
 
 &bull; Execute various operational tasks based on business needs, adhering to established procedures and checklists.
 
 
 &bull; Coordinate with service providers for cleaning and maintenance tasks as required.
 
 
 &bull; Maintain accurate records of office expenses, supply orders, and operational activities.
 
 
 &bull; Communicate with external vendors and contractors to ensure timely service delivery and problem resolution.
 
 
 &bull; Facilitate smooth operations by collaborating with team members and addressing ad hoc operational needs.
 
 
 &bull; Minimum of one year of experience in an operations or administrative role.
 
 &bull; Strong organizational skills with attention to detail and the ability to manage multiple tasks simultaneously.
 
 &bull; Proactive approach to identifying and solving problems independently.
 
 &bull; Excellent written and verbal communication skills to interact effectively with various stakeholders.
 
 &bull; Familiarity with office management tools and practices.
 
 &bull; Ability to follow established routines and adapt to new operational processes.
 
 &bull; Experience working with vendors and service providers.
 
 &bull; Basic financial record-keeping skills to track expenses and orders.
 
 TalentMatch
 
 &reg;
 
 
 
 
 &shy;Robert Half is the world&rsquo;s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
 
 
 
 
 Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
 
 
 
 
 Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
 
 
 
 
 &copy; 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking &ldquo;Apply Now,&rdquo; you&rsquo;re agreeing to Robert Half&rsquo;s Terms of Use.
 
</div>

Operations Specialist

Waymo

<div>
 Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver&mdash;The World's Most Experienced Driver&trade;&mdash;to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo&rsquo;s fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.
 
 
 As part of Waymo's Legal team, you will work on the exciting legal issues surrounding our transformational autonomous driving technology and help drive our business lines forward from technology ideation through scaled commercial deployment. We partner with our public policy, safety, security and privacy experts to define transportation policy for the autonomous driving world to come, advising on regulatory changes that support and protect our users around the world. We collaborate with our engineering, product, strategy and operations teams to develop and protect our intellectual property portfolio and drive our corporate and commercial transactions. We ensure compliance with an increasingly complex and dynamic range of global regulations. And we anticipate, mitigate, and litigate high-profile and precedent-setting legal matters.
 
 
 
 In this hybrid role, you will report into our Head of Strategy and Operations - Legal, Risk &amp; Insurance, Policy &amp; Government Affairs.
 
 
 
 
 You Will
 
 
 
 <ul>
 <li>
 Provide operational support for the various programs and projects that the Legal Operations function handles including but not limited to e-billing, outside counsel management, general legal process and support activities
 </li>
 <li>
 Oversee the outside counsel and vendor management program, including onboarding, invoice review and processing, and timekeeper rate reviews to ensure compliance with billing guidelines
 </li>
 <li>
 Become a subject matter expert and serve as the primary point of contact for assistance for the legal team's core technology stack including the matter management system, IP management system, eBilling system, electronic signature tool, and the Contract Lifecycle Management (CLM) platform
 </li>
 <li>
 Maintain up-to-date and accurate centralized knowledge management resources and draft process and procedure documentation
 </li>
 <li>
 Identify and lead opportunities for process improvement, exploring and integrating approved AI tools to drive and streamline the implementation of workflows, automation, and best practices to increase the team's efficiency and scalability
 </li>
 <li>
 Assist in legal budget planning process, including monthly accruals, forecasting, and variance analysis in partnership with the Finance department
 </li>
 <li>
 Manage domestic and international corporate governance records , including preparing and executing state and local business filings
 
 
 </li>
 </ul>
 
 You Have
 
 
 
 <ul>
 <li>
 3+ years of experience in legal operations, legal technology with focus on automation and AI, and the use of technology in case management, eBilling, and matter management
 </li>
 <li>
 Experience as a corporate paralegal, either at a law firm or in an in-house legal department. Demonstrated expertise with corporate entity management, including state filings, business license filings, and corporate governance
 </li>
 <li>
 Bachelor's degree in a relevant field (e.g., Legal Studies, Information Systems, Business, or equivalent practical experience)
 </li>
 <li>
 Strong project management skills with a proven ability to manage competing priorities and drive projects to completion in a fast-paced environment
 </li>
 <li>
 Excellent written and verbal communication skills, with the ability to to effectively work and collaborate with cross-functional teams such as finance, policy, operations, tax, HR, and other in-house teams
 
 
 </li>
 </ul>
 
 We Prefer
 
 
 
 <ul>
 <li>
 5+ years of experience, including paralegal experience supporting a legal sub-team such as corporate, privacy, or commercial.
 </li>
 <li>
 Advanced degree in a relevant field (e.g., Legal Studies, Information Systems, Business, or equivalent practical experience)
 </li>
 <li>
 Experience working in a high-growth, high-tech environment, particularly in the autonomous vehicle, software, or hardware industries.
 </li>
 <li>
 Demonstrated strong technical skills including API integration, system administration, and workflow automation
 </li>
 <li>
 Experience using AI/ML applications and hands-on experience with LLM tools as it relates to legal operations
 </li>
 <li>
 Direct involvement in the selection and implementation of a new legal technology or analytics platform
 
 
 </li>
 </ul>
 The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.
 
 
 Waymo employees are also eligible to participate in Waymo&rsquo;s discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.
 
 
 Salary Range
 
 
 $120,000&mdash;$151,000 USD
</div>

Legal Operations Associate

<div><div>Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver&mdash;The World's Most Experienced Driver&trade;&mdash;to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo&rsquo;s fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.</div>
As part of Waymo's Legal team, you will work on the exciting legal issues surrounding our transformational autonomous driving technology and help drive our business lines forward from technology ideation through scaled commercial deployment. We partner with our public policy, safety, security and privacy experts to define transportation policy for the autonomous driving world to come, advising on regulatory changes that support and protect our users around the world. We collaborate with our engineering, product, strategy and operations teams to develop and protect our intellectual property portfolio and drive our corporate and commercial transactions. We ensure compliance with an increasingly complex and dynamic range of global regulations. And we anticipate, mitigate, and litigate high-profile and precedent-setting legal matters.

In this hybrid role, you will report into our Head of Strategy and Operations - Legal, Risk &amp; Insurance, Policy &amp; Government Affairs.

You will:
<ul>
<li>Provide operational support for the various programs and projects that the Legal Operations function handles including but not limited to e-billing, outside counsel management, general legal process and support activities</li>
<li>Oversee the outside counsel and vendor management program, including onboarding, invoice review and processing, and timekeeper rate reviews to ensure compliance with billing guidelines</li>
<li>Become a subject matter expert and serve as the primary point of contact for assistance for the legal team's core technology stack including the matter management system, IP management system, eBilling system, electronic signature tool, and the Contract Lifecycle Management (CLM) platform</li>
<li>Maintain up-to-date and accurate centralized knowledge management resources and draft process and procedure documentation</li>
<li>Identify and lead opportunities for process improvement, exploring and integrating approved AI tools to drive and streamline the implementation of workflows, automation, and best practices to increase the team's efficiency and scalability</li>
<li>Assist in legal budget planning process, including monthly accruals, forecasting, and variance analysis in partnership with the Finance department</li>
<li>Manage domestic and international corporate governance records , including preparing and executing state and local business filings</li>
</ul>
You have:
<ul>
<li>3+ years of experience in legal operations, legal technology with focus on automation and AI, and the use of technology in case management, eBilling, and matter management</li>
<li>Experience as a corporate paralegal, either at a law firm or in an in-house legal department. Demonstrated expertise with corporate entity management, including state filings, business license filings, and corporate governance</li>
<li>Bachelor's degree in a relevant field (e.g., Legal Studies, Information Systems, Business, or equivalent practical experience)</li>
<li>Strong project management skills with a proven ability to manage competing priorities and drive projects to completion in a fast-paced environment</li>
<li>Excellent written and verbal communication skills, with the ability to to effectively work and collaborate with cross-functional teams such as finance, policy, operations, tax, HR, and other in-house teams</li>
</ul>
We prefer:
<ul>
<li>5+ years of experience, including paralegal experience supporting a legal sub-team such as corporate, privacy, or commercial.</li>
<li>Advanced degree in a relevant field (e.g., Legal Studies, Information Systems, Business, or equivalent practical experience)</li>
<li>Experience working in a high-growth, high-tech environment, particularly in the autonomous vehicle, software, or hardware industries.</li>
<li>Demonstrated strong technical skills including API integration, system administration, and workflow automation</li>
<li>Experience using AI/ML applications and hands-on experience with LLM tools as it relates to legal operations</li>
<li>Direct involvement in the selection and implementation of a new legal technology or analytics platform</li>
</ul><div><div>
<div>The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.

Waymo employees are also eligible to participate in Waymo&rsquo;s discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.
</div>
<div>Salary Range</div>
<div>$120,000&mdash;$151,000 USD</div></div></div></div>

AZAD Technology Partners

<div><div>$1,000 Sign-On Bonus Included!</div><div></div><div> 
Healthcare Executive Placements, Inc. (HCEPInc) is seeking an Interim Maternal Child Health Clinical Nurse Specialist for a W2 Contract position based in San Francisco, CA.</div><div> 

Schedule: Full time, 5 8's Days</div><div>
Assignment Duration: 13 Weeks with high likelihood of extending</div><div>
Compensation:</div><div>
Daily Rate: This position offers an daily rate between $545 to $560 per day which equates to $2,725 to $2,800 per week (based on a 40-hour workweek).</div><div>
Per Diems: Lodging: $259 per day, Meals &amp; Incidentals: $92 per day and Auto Stipend: $25 per day. Per diems and Auto Stipend are paid daily, 7 days a week, totaling $2,632 per week.</div><div>
Total Weekly Compensation (Daily Rate based on a 40-hour work week + Per Diems): Between $5,357 to $5,432 per week</div><div>
Benefits: Paid sick leave, Paid holidays, Co-paid medical, dental, and vision insurance, Cafeteria plan access and 401(k) retirement plan.</div> 
Summary: 
Key clinical leader who partners with operational management to ensure nursing teams deliver safe, high-quality, and effective patient care. In the Maternal Child Health specialty, this role drives clinical excellence by developing and implementing evidence-based standards of care, mentoring staff, and leading initiatives to improve patient outcomes. The specialist collaborates with interdisciplinary teams, evaluates clinical practices for quality and compliance, and supports education programs to strengthen staff competencies and foster continuous improvement. 
Essential Functions: 
Develops competency criteria and outcome measures for specialty area staff.
Assists with interviewing, evaluating, and coaching staff; supports action plans for professional development and recommends corrective actions when necessary.
Conducts cost-benefit analyses for new clinical technologies and makes implementation/budget recommendations.
Provides coaching, counseling, and mentorship to nursing staff and other health care providers.
Leads development and implementation of standards of practice, policies, and procedures to ensure high-quality patient care.
Collaborates with clinical and operational leaders to drive improvements in nursing practice, care programs, and clinical innovation.
Evaluates clinical practice to ensure compliance with professional, community, and regulatory standards.
Manages care for high-risk patients in specialty area to achieve safe, cost-effective outcomes.
Rounds with interdisciplinary teams and conducts community needs assessments as needed.
Reviews and updates policies and procedures based on evidence and systematic reviews.
Facilitates multidisciplinary collaboration to address patient and family needs.
Participates in outcomes research and evidence-based practice initiatives.
Identifies clinical quality indicators and implements strategies to improve performance.
Engages in specialty-specific professional organizations and conferences.
Develops and evaluates education programs for patients, families, and nursing staff.
Leads and manages multidisciplinary project teams, applying operations management principles to achieve successful outcomes.
Addresses and resolves patient or family concerns related to nursing care.
Oversees policies and operations to align with organizational, federal, state, and local standards for quality, safety, and utilization. 
Qualifications: 
Clinical Master's degree in Nursing, in area of specialization required.
Graduate of accredited school of nursing required.
Minimum three (3) years of experience in area of specialty required.
Clinical Nurse Specialist Certificate (California) required.
Current California RN license required.<div> 
</div><div>
About Healthcare Executive Placements Inc. (HCEPInc.):</div><div>
</div><div>
HCEPInc. values diversity - in backgrounds and in experiences.</div><div></div><div> 
Since our inception, we have witnessed how our diverse workforce has thrived while contributing to the increases in innovation and advancements in the client organizations we serve.</div><div>
</div><div>
HCEPInc. is committed to Diversity, Equity &amp; Inclusion and is striving to build an even more diverse, inclusive team that reflects the people and communities where we live and work.</div><div>
</div><div>
HCEPInc. is an equal opportunity employer that considers and employs qualified individuals based upon job related qualifications regardless of race, color, sex, religion, creed, physical or mental disability, veteran's status, sexual orientation, national origin, age, or any other status protected under applicable local, state, or federal law.</div><div>
</div><div>
HCEPInc. takes affirmative action to employ and advance in employment qualified employees and applicants who are disabled, disabled veterans, recently separated veterans, Armed Forces services medal veterans, and other protected veterans.</div><div>
</div><div>
HCEPInc. is a Certified Minority Owned Business and OFCCP compliant.</div></div>

Interim Maternal Child Health Clinical Nurse Specialist

Ramp

<div><h1 class="jobSectionHeader">About Ramp</h1>
At Ramp, we&rsquo;re rethinking how modern finance teams function in the age of AI. We believe AI isn&rsquo;t just the next big wave. It&rsquo;s the new foundation for how business gets done. We&rsquo;re investing in that future &mdash; and in the people bold enough to build it.
Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 50,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $100 billion in purchases each year.
Ramp&rsquo;s investors include Lightspeed Venture Partners, Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, and Redpoint, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies&mdash;Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One&mdash;as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart.
Ramp has been named to Fast Company&rsquo;s Most Innovative Companies list and LinkedIn&rsquo;s Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine&rsquo;s 100 Most Influential Companies.<h1 class="jobSectionHeader">
About the Role</h1>
Ramp is hiring a People Success Associate to help strengthen and scale our People Success function. Reporting to the People Success Lead, you&rsquo;ll play a key role in supporting employees and managers, shaping how our people processes operate, driving system and workflow improvements, and keeping our programs running smoothly and effectively.
This role blends people support, project work, data analysis, and process building. You&rsquo;ll work closely with the People Success Lead across multiple orgs outside of Sales and Engineering, taking on the coordination and systems work that keeps everything moving. You&rsquo;ll be in the room for calibrations and core people discussions, gaining direct exposure to people partnership work. Over time, as you learn and grow, you&rsquo;ll take on your own org relationships and work more independently.
Two important notes. We are moving fast to hire for this role:<ul><li>
To be considered in our first round of applications, you must be available for a Super Day of final round interviews on Tuesday, December 9, Wednesday, December 10, or Thursday, December 11, 2025.</li><li>
This role is based out of our San Francisco office, located in the Financial District. We default to being together onsite at least three days a week, with flexibility for occasional remote work.</li></ul><h2 class="jobSectionHeader">
What You'll Do</h2><ul><li>
Support the People Success Lead in working with leaders across G&amp;A, Marketing, Risk, Customer Experience, and Sales Development, and begin building relationships with newer managers as you grow in the role</li><li>
Serve as the first point of contact for employees and managers, answering Tier 1 questions about performance, policies, and day-to-day people issues, and escalating more complex situations when needed</li><li>
Coordinate offboarding and help manage challenging interpersonal situations with care and professionalism</li><li>
For the orgs you support, run the day-to-day operations of performance reviews, engagement surveys, and other people programs, and take ownership of building scalable systems by identifying process gaps, creating solutions, and rolling them out across the organization.</li><li>
Build and maintain systems, documentation, and workflows that make People Success processes clear, scalable, and consistent</li><li>
Pull, organize, and analyze people data to identify trends and provide insights that help the team make informed decisions</li><li>
Own the rollout and follow-through of your work from start to finish &mdash; whether it&rsquo;s a process update, a report, or a project &mdash; with attention to detail and a willingness to handle both routine and complex tasks</li></ul><h2 class="jobSectionHeader">
What You Need</h2><ul><li>
3+ years of experience in HR/People operations, broader operations, a client-facing role, or project management. Direct exposure to employee lifecycle processes is a plus, but not required.</li><li>
Strong data skills &mdash; comfortable pulling reports, working with spreadsheets, and turning numbers into clear takeaways</li><li>
Strong penchant for creating and improving scalable systems, processes, or documentation</li><li>
Strong interpersonal skills and the ability to handle sensitive conversations, including basic performance issues and offboarding</li><li>
Clear written and verbal communication, especially when explaining policies or guiding managers through next steps</li><li>
Comfort working in a fast-moving environment, staying organized, and managing multiple tasks at once</li></ul><h2 class="jobSectionHeader">
Benefits (for U.S.-based full-time employees)</h2><ul><li>
100% medical, dental &amp; vision insurance coverage for you<ul><li>
Partially covered for your dependents</li><li>
One Medical annual membership</li></ul></li><li>
401k (including employer match on contributions made while employed by Ramp)</li><li>
Flexible PTO</li><li>
Fertility HRA (up to $5,000 per year)</li><li>
WFH stipend to support your home office needs</li><li>
Wellness stipend</li><li>
Parental Leave</li><li>
Relocation support to NYC or SF (as needed)</li><li>
Pet insurance</li></ul><h2 class="jobSectionHeader">
Referral Instructions</h2>
If you are being referred for the role, please contact that person to apply on your behalf.<h2 class="jobSectionHeader">
Other notices</h2>
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Ramp Applicant Privacy Notice
Compensation Range: $104K - $143K</div>

Associate People Success Partner

NuAxis Innovations

<div><div>We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.
Technology is our Passion. People are our Purpose.
Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each team member brings to his/her job, team, and community. We are currently seeking a talented and motivated Service Desk Specialist for a Full Time position.
Job Summary:
The Service Desk Specialist must possess and apply expertise on multiple complex work assignments. Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. The Service Desk Specialist must operates with appreciable latitude in developing methodology and presenting solutions to problems. Must contribute to deliverables and performance metrics where applicable.
Essential Functions:<ul><li>
Responds and diagnoses problems through discussion with users and hands-on assistance.</li><li>
Provides on-site support to end users on a variety of issues.</li><li>
Identifies, researches, and resolves technical problems.</li><li>
Responds to tickets assigned by Tier 1.</li><li>
Ensures all assigned tickets are updated and moving towards a successful resolution in a manner that meets or exceeds SLAs.</li><li>
Documents, tracks, and monitors tickets to ensure a timely resolution.</li><li>
Provides second-tier support to users&rsquo; applications or hardware issues.</li><li>
Interacts with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem.</li><li>
Simulates or recreates user problems to resolve operating difficulties.</li><li>
Recommends systems modifications to reduce user problems.</li><li>
Performs Moves, Adds and Changes (MAC)</li></ul>
Education/Certification:<ul><li>
The ability to obtain at least one (1) of the following:</li><li>
Current Microsoft Certified exam qualifying as a Microsoft Office Specialist for Office 2016 or later</li><li>
Certifications in ITIL v3 Foundations</li><li>
Help Desk Institute's HDA* certification</li><li>
Customer Service Representative Certification</li></ul>
Knowledge Requirements:<ul><li>
Must have at least 2 years of current experience in participating in a desk-side support environment.</li><li>
Must also have at least one current Microsoft Certified exam qualifying them as a Microsoft Office Specialist for Office 2016 or later Certifications in ITIL v3 Foundations or Help Desk Institute's HDA* certification or Customer Service Representative certifications is required.</li></ul>
Experience:<ul><li>
At least 2 years of current experience in participating in a desk-side support environment.</li></ul>
Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!
Our Profile:
We are an IT company with a unique mission&mdash;to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More.
NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
#NAI #DICE</div></div>

Tier II Service Desk Specialist

Sofar Ocean

<div><h3 class="jobSectionHeader">The Role</h3>
We&rsquo;re looking for a growth-focused marketing operations leader who knows that automation powers growth &mdash; not the other way around. This role blends hands-on martech expertise with the ability to orchestrate segmented, personalized campaigns at scale. You&rsquo;ll personally work the tools to create enviable outbound campaigns, transform our website into both a brand showcase and a high-converting performance machine, and use the latest technology to advance growth goals.
You won&rsquo;t just manage systems; you&rsquo;ll run them, connect them, and optimize them to deliver measurable results.
This role will work out of our Pier 28 headquarters in San Francisco.
Impact You&rsquo;ll Own:<ul><li>
Architect &amp; run the marketing engine &mdash; integrate, optimize, and personally operate our martech stack (OutboundSync, Clay, Instantly, HubSpot, Webflow, SEMrush, LinkedIn Sales Navigator, and more) to deliver high-impact, scalable programs.</li><li>
Create enviable outbound programs &mdash; Own, execute, and optimize campaigns, including email, SEM, paid social, webinars, sponsored content, customer lifecycle marketing, and more &mdash; to exceed lead and conversion goals.</li><li>
Own reporting &amp; actionable insights &mdash; track what&rsquo;s working, eliminate what&rsquo;s not, and make recommendations that tie automation directly to business outcomes. Build and maintain robust campaign tracking and lead attribution systems using HubSpot, Google Tag Manager, and GA4 to ensure data accuracy and actionable insights.</li><li>
Deeply understand our target audiences &mdash; across shipping, marine sensing, academia and government &mdash; to create campaign, content, and channel strategies that drive results.</li><li>
Turn the website into a growth powerhouse &mdash; manage Webflow to ensure the site works as hard as you do: driving conversions, capturing leads, and telling our story. Use personalization to drive users down funnel and optimize SEO for discoverability.</li><li>
Leverage AI to accelerate results &mdash; use AI-powered tools and workflows to scale personalization, optimize targeting, and increase efficiency across campaigns.</li><li>
Focus on growth, not busywork &mdash; ensure every automation, integration, and campaign directly supports pipeline, revenue, or brand objectives.</li><li>
Distribution and Discovery is the message &mdash; ensure visibility through channel optimization and testing new areas of growth. You know SEM but understand generative AI is where the real growth is at. You&rsquo;ve worked on social distribution and some paid efforts (SEM, retargeting).</li></ul>
About You<ul><li>
You are a growth hacker at heart with experience in traditional growth marketing and performance marketing.</li><li>
6+ years in marketing (or revenue) operations, campaign management, or growth marketing with a proven record of scaling programs through automation and technology.</li><li>
Skilled in hands-on execution &mdash; you don&rsquo;t just delegate tool use, you run them yourself to deliver results.</li><li>
Expert in Webflow or other CMS &mdash; able to optimize the website for both branding and measurable performance outcomes. You have also launched or relaunched a website.</li><li>
Highly skilled in HubSpot, Clay, Google Tag Manager, GA4, and comfortable with advanced martech integrations.</li><li>
Proficient in using AI tools to enhance personalization, targeting, and overall campaign effectiveness. If it doesn&rsquo;t exist now, you can build it.</li><li>
Data-driven, results-oriented, and relentless about improving processes and performance.</li><li>
Thrives in fast-paced, growth-oriented environments.</li></ul>
Bonus Points<ul><li>
Understanding of the shipping industry or experience in marine sensing.</li></ul><h3 class="jobSectionHeader">
Estimated Salary Range:</h3><ul><li>
$115,000 - $154,000</li><li>
The range listed is what we reasonably expect to pay for this role at the time of this posting. We may ultimately pay more or less than the posted range and may be modified in the future. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, experience, and equity package.</li></ul><h3 class="jobSectionHeader">
Sofar's Commitment to Climate Justice</h3>
We at Sofar Ocean acknowledge that careers in the marine sciences &ldquo;... have traditionally been, and remain, non-diverse work environments&rdquo;, thereby limiting the entry and prosperity of underrepresented groups in the space. (Johri et al., 2021) Many of these same groups are disproportionately affected by climate change, and are often excluded from decision making that directly address their interests and needs.
We are committed to addressing these climate injustices and highly encourage people who identify as women, LGBTQ+, Black, Indigenous, and people of color (BIPOC) to apply.</div>

Marketing Operations & Growth Manager

Explore 102+ Operations specialist in San Francisco this December. Find roles across top companies and apply now to boost your career.

102 operations specialist jobs IN San Francisco

Operations Specialist

Legal Operations Associate

Legal Operations Associate

Interim Maternal Child Health Clinical Nurse Specialist

Associate People Success Partner

Tier II Service Desk Specialist

Marketing Operations & Growth Manager