operations manager

operations executive

warehouse supervisor

front office supervisor

logistics supervisor

operations supervisor 2nd shift

Q-Express Documents Transport - G25

<p><strong>Responsibilities:<br><br></strong></p>
<ul>
<li>Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays</li>
</ul>

Operations Supervisor

MS Holiday Homes

<p><b>Job Summary:</b></p><p>The Operations Supervisor will oversee the daily operations of the Yay App Portal Drive, ensuring smooth coordination between drivers, customers, and partner companies. The ideal candidate should have hands-on experience in <b>rent-a-car or limousine operations</b>, possess strong organizational skills, and demonstrate leadership in managing fleet activities, staff performance, and customer service standards.</p><p><b>Key Responsibilities:</b></p><ul><li>Supervise day-to-day operations of the Yay App driver and vehicle fleet.</li><li>Coordinate driver schedules, vehicle assignments, and trip management through the Yay App system.</li><li>Monitor app performance, trip reports, and customer feedback to ensure service excellence.</li><li>Ensure all vehicles meet company safety, cleanliness, and maintenance standards.</li><li>Manage driver onboarding, training, and compliance with company policies and local transport regulations.</li><li>Support in resolving customer complaints, operational issues, and escalations promptly.</li><li>Maintain accurate records of fleet utilization, fuel consumption, and maintenance schedules.</li><li>Collaborate with the IT and customer service teams to enhance the Yay App&rsquo;s operational efficiency.</li><li>Prepare periodic operational reports and performance analyses for management review.</li><li>Ensure adherence to legal, safety, and company standards across all operational activities.</li></ul><p><b>Qualifications and Skills:</b></p><ul><li>Bachelor&rsquo;s degree in Business Administration, Logistics, or related field (preferred).</li><li>Minimum <b>3&ndash;5 years of experience</b> in <b>rent-a-car, limousine, or transport operations</b>.</li><li>Strong knowledge of UAE transport regulations and fleet management practices.</li><li>Experience with driver management and digital platforms (such as ride-hailing or booking apps).</li><li>Excellent communication, leadership, and problem-solving skills.</li><li>Proficiency in Microsoft Office and basic data reporting tools.</li><li>Valid UAE driving license preferred.</li></ul><p><b>Key Attributes:</b></p><ul><li>Customer-focused and results-driven.</li><li>Ability to work under pressure and handle multiple priorities.</li><li>Strong team management and interpersonal skills.</li><li>Flexible with working hours and willing to be on-call when required.</li></ul><p>Job Type: Full-time</p><p>Pay: AED5,000.00 - AED7,000.00 per month</p>

ZAJEL Courier Services

Job Description <br> <p>The Operation Supervisor is responsible for ensuring efficient functioning of ZAJEL s operations by managing couriers as well as resolving customers  issues, complaints, and escalations.</p>
 
 <div>
 Requirements <br> <ul>
 <li> <i> </i>Bachelor's degree in business management, or in a related field or higher</li>
 <li> <i> </i>Minimum 4-6 years of experience in a similar environment with at least 2 years in a supervisory capacity</li>
</ul>
 </div>
 <div>
 Workflow Management <br> <div>
 <ul>
 <li>Establishes internal guidelines and procedures for the operations department to ensure high performance from the department</li>
 <li>Implements adequate workflow systems, monitoring mechanisms, and control mechanisms to ensure the expected service levels are delivered</li>
 <li>Plans and assigns route for the couriers as per the load and deliveries value</li>
 <li>Handles customers  incidents and complaints related to his/her team and handles escalations if any</li>
 <li>Monitors the daily operational transactions, checks pending deliveries and pickups and takes corrective action accordingly</li>
 <li>Modifies department work plans according to changes in operations such as leave, holiday, or a heavy workload</li>
 </ul>
 </div>
 </div>
 <div>
 Managing Operations <br> <div>
 <ul>
 <li>Monitors the progress of all operation activities on an ongoing basis</li>
 <li>Maintain logs to track the services of the department</li>
 <li>Oversee the total applications processed and calculate the daily target of the couriers</li>
 <li>Backlog applications to be allocated and distributed well in the process of achieving targets on completion of the targets</li>
 <li>Reports system and applications errors by creating error snapshots or reports</li>
 <li>Facilitates resolution of these errors by coordinating with the relevant business units and providing inputs</li>
 <li>Monitoring and proper investigation and closure of courier related accident/incident and near-miss.</li>
 </ul>
 </div>
 </div>
 <div>
 Team Management <br> <div>
 <ul>
 <li>Monitors new hire progress via reports submitted by Seniors/Executives and basis absenteeism, behavior and knowledge</li>
 <li>Coordinates operational activities related to the team such as monitoring and submitting timesheets, leave regulation etc.</li>
 <li>Mentors  operations team and providing 'hands-on' technical leadership as required</li>
 </ul>
 </div>
 </div>
 <div>
 Policies, Systems, Processes and Procedures <br> <div>
 <ul>
 <li>Recommends, develops and implements operational plans and policies to support near term performance targets as well as long-term strategic business objectives</li>
 <li>Ensures that policies and processes fulfil all procedural/legislative requirements while delivering a quality, cost-effective service</li>
 </ul>
 </div>
 </div>
 <div>
 Quality Management and Continuous Improvement <br> <div>
 <ul>
 <li>Ensures compliance to all relevant quality management procedures and controls to guarantee compliance and delivery of high-quality service</li>
 <li>Stimulates and contributes to the identification of opportunities for continuous improvement of systems, processes and practices considering best practices, improvement of business processes, cost reduction and productivity improvement</li>
 </ul>
 </div>
 </div>
 <div>
 MIS and Reports <br> <div>
 <ul>
 <li>Creates daily reports for all services rendered by the operations department and ensures that all services are updated in the system</li>
 <li>Prepares timely and accurate MIS statements and reports as required</li>
 </ul>
 </div>
 </div>
 <div></div>

Operation Supervisor - Express

kiwiride

<p>Operations Manager is a creative leader with a passion for innovation, problem solving skills, ability handle difficult circumstances to create a world class customer experiences. The one who is responsible for stable and sustainable fleet, a leader of specialists to drive performance in the region. The person who is an integral part of creating work instructions and mechanism as well as driving process execution and efficiency through data-based decisions and analytical problem-solving. Able to coach team members for continuous improvement of operations and overall team success performance.</p>
 <p> <strong>Duties and responsibilities include but are not limited to: </strong> </p>
<ul>
 <li>Recruit, select, train, assign, schedule, coach, counsel and discipline employees</li>
 <li>Plan and review compensation actions; enforcing policies and procedures</li>
 <li>Able to lead specialists (Head Fleet Dispatcher, Fleet Controller, Security, Technical Service, etc.</li>
 <li>Can multitask from data analysis and interpretation, customer service complaints, supply and demands of resource.</li>
 <li>Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions</li>
 <li>Develop operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management and shipping</li>
 <li>Master KIWIride mobile applications, KIWI staff mobile application and Fleet Management Systems as primarily tools in monitoring, controlling and managing the fleet overall.</li>
 <li>Accomplish operations and organization mission by completing related results as needed</li>
 <li>Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations</li>
 <li>Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees</li>
 <li>Plan and coordinate staff schedule</li>
 <li>Manage relationships with key operations vendors</li>
 <li>Serve as primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site. </li>
 <li>Communicate all operating policies and/or issues at department meetings</li>
 <li>Review and approve all operational invoices and ensure they are submitted for payment</li>
 <li>Ability to make reports, analyze data, identify trends and performance improvements opportunities.</li>
 <li>Train, measure and correct the daily performance of operations specialists.</li>
 <li>Manage a fleet for deployment, collection and recovery as needed.</li>
 <li>Work closely with the inventory manager and team to perform analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right equipment, maintaining solid inventory data and reduce sub-rental expenses</li>
 <li>Communicate operations status, concerns and important issues to top management.</li>
</ul>
<p> <strong>Our preferred candidate will have:</strong> </p>
<ul>
 <li>College degree in Engineering, Computer Science, Information technology, Master degree is a plus factor.</li>
 <li>Minimum 7 years of Technical work experience in handling fleet operations, 3+ years of operations management experience.</li>
 <li>Excellent communication skills requiring to ensure proper flow of information between various departments</li>
 <li>Leadership skills   constantly keep his team motivated and be on his toes so that balance is maintained between the various organizational aspects.</li>
 <li>Technically sound mind who has in depth experience in Software and Hardware technology to be able to adopt in changing technology.</li>
 <li>Ability to multi task to deal with a number of aspects like budget management, vendor management, logistics, inventory</li>
 <li>Analytical mindset which uses data to understand rider behavior and accurately deploy scooters to serve user needs.</li>
 <li>Process oriented who has a sound knowledge of the business processes and must remain updated with the changing market trends.</li>
 <li>Ability to work under pressure who can handle stress properly.</li>
 <li>Able to work nights and weekends as needed</li>
 <li>Organization, Decision-Making, People Management, Critical Thinking and Problem Solving Skills,</li>
 <li>Delegation, Team Work, Adaptability, Stress Tolerance.</li>
 <li>Data Entry and Reporting Skills, Deadline and Result Oriented.</li>
</ul>

Operations supervisor

Amazon

<p><strong>Key job responsibilities</strong><br>You will <br>  Create and cultivate a safe working environment by identifying safety opportunities across your work areabr&gt;  Manage and train our Associates to help deliver the best service for our customersbr&gt;  Ensure that customer orders are fulfilled in line with quality and safety guidelinesbr&gt;  Continuously provide critical shift related information to frontline management and operatorsbr&gt;  Adjust labor allocation throughout your shifts to meet and exceed plans and forecastsbr&gt;  Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, trainingbr&gt;  Help to solve logistics and supply chain challenges through data analysis, innovation and process optimizationbr&gt; <br>Basic Qualificationsbr&gt;- High school certificate or equivalent<br>- UAE National with family book<br> <br>Preferred Qualificationsbr&gt;- Experience managing teamsbr&gt;- Experience with planning, performance metrics, and process improvement</p>

ADIB - Abu Dhabi Islamic Bank

<div><span style="font-size: 11px;"><b>Role Purpose:</b></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Assist the unit manager to ensure smooth run of all operational activities related to VISA Direct product (Cards, Wallets &amp; Accounts)</span></div><div><span style="font-size: 11px;">Ensure defined operational processes are followed as per agreed Policies and Procedures, UAECB regulations and guidelines.</span></div><div><span style="font-size: 11px;">Assist the unit manager with various reports and other requirements related to the unit from time to time.</span></div><div><span style="font-size: 11px;">Perform his / her duties as a Team Lead / Checker for VISA Direct related transactions, Bulk funds transfers, CB UAEFTS and other operational activities.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><b>Key Accountabilities of the role</b></span></div><div><span style="font-size: 11px;">Review and approve transactions related to services performed under Centralized Operations for Inward &amp; Outward funds transfers (VISA Direct, Salary payments, Pension Payments, Book Transfers and other related processes including Bulk Payments).</span></div><div><span style="font-size: 11px;">Ensure VISA Direct queue on Payment Engine is monitored closely during the day and any actions required are timely taken.</span></div><div><span style="font-size: 11px;">Ensure the daily EOD reconciliation of VISA Direct transactions is performed and validated with any anomalies resolved.</span></div><div><span style="font-size: 11px;">Ensure all VISA Direct related queries received via email or other mediums are addressed in a timely manner.</span></div><div><span style="font-size: 11px;">Handling the RPA BOT related activities related to Bulk payments and monitoring the relevant reports.</span></div><div><span style="font-size: 11px;">Managing the offshore activities related to payments.</span></div><div><span style="font-size: 11px;">Review all transactions against day end report, ensuring its accuracy and genuineness.</span></div><div><span style="font-size: 11px;">Report any significant exceptions and/or deviations to department / division management for further instructions / guidance.</span></div><div><span style="font-size: 11px;">Ensure that proper and organized storage of all department records is maintained and archival is done on a timely basis.</span></div><div><span style="font-size: 11px;">Verify and approve the reconciliation of transactions / accounts, ensuring that corrective action is taken on outstanding items.</span></div><div><span style="font-size: 11px;">Undertake training programs to improve knowledge to enhance role performance and provide training to junior staff.</span></div><div><span style="font-size: 11px;">Assist the Team leader to maintain proper time standards, good team spirit and service standards.</span></div><div><span style="font-size: 11px;">Ensure compliance to ADIB policies, procedures, guidelines, standards and maintaining high standard of operational controls</span></div><div><span style="font-size: 11px;">Working with Department Head for work related automation process with involving other departments and teams (RPA-Automation's process).</span></div><div><span style="font-size: 11px;">Involve for department to complete the tasks related to monthly and periodically RCSA-GRC exercises for minimizing the risk factor and overall effective controls related to daily work.</span></div><div><span style="font-size: 11px;">Involve for department periodically BCM (BIA-BCP-Call testing) tasks completion.</span></div><div><span style="font-size: 11px;">Undertake any additional assignments / projects entrusted by the line management and complete them as per requirement.</span></div><div><span style="font-size: 11px;">Handling of customer disputes and inquiries.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Specialist Skills / Technical Knowledge Required for this role:</span></div><div><span style="font-size: 11px;">A thorough understanding of Bank's Policies and Product knowledge.</span></div><div><span style="font-size: 11px;">Good understanding of technological issues with sound analytical ability &amp; PC skills.</span></div><div><span style="font-size: 11px;">Effective communication skills in English &amp; preferably in knowledge in Arabic.</span></div><div><span style="font-size: 11px;">Ability of work independently with minimal supervision.</span></div><div><span style="font-size: 11px;">Knowledge of payments process &amp; relevant systems.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Previous experience required (if any) :</span></div><div><span style="font-size: 11px;">2-3 years experience in a similar role</span></div><div><span style="font-size: 11px;">Banking Experience in Cross Border and Domestic Payments</span></div><div><span style="font-size: 11px;">Bachelor's degree</span></div>

talabat

<p>As Talabat continues to grow and keep ahead of the curve we have launched our very own end-end grocery service across the MENA region: tMart</p>
<p>We re looking for a Assistant Store Supervisor to join the team and focus on growing our own Grocery Store  tMart , which is the region s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p>
<ul>
 <li><p>Responsible for the operations of the store during his shift, in terms of end to -end operation: managing staff , Ordering, Inbound receiving, stocking, Pick and pack orders</p></li>
 <li><p>Assists Store supervisor to manage all store operations (i.e. selecting people, scheduling shifts, routine and preventive maintenance,  )</p></li>
 <li><p>Assists Store supervisor for Ordering / Store replenishment: by Ensure proper stock in stores (No OOS or OVS) and help to assessing the inventory and issuing orders based on the input and assessment of demand planner plus physical stock assessment</p></li>
 <li><p>Inventory management: Support Store supervisor by Ensuring effective stock control function and practices. Support Implementation of inventory process to ensure adequate stock levels and accurate inventory by conducting Store Stock take &amp; Cycle count based on the agreed schedule</p></li>
 <li><p>Inbound receiving: During his shift , to ensure Accurate receiving of orders as per policies &amp; SOP</p></li>
 <li><p>Outbound: During his shift , to ensure Efficient and accurate picking and packing of customer orders, as per SOP</p></li>
 <li><p>Support Store supervisor by monitoring fulfillment processes and recommend improvements to increase productivity and profits.</p></li>
</ul>

Assistant Store Supervisor

Explore 4693+ Operations supervisor 2nd shift in Dubai this October. Find roles across top companies and apply now to boost your career.

4693 operations supervisor 2nd shift jobs IN Dubai

Operations Supervisor

Operations Supervisor

Operation Supervisor - Express

Operations supervisor

Operations Supervisor

Operations Supervisor

Assistant Store Supervisor