sales manager

marketing executive

account manager

digital marketing executive Jobs in Dubai

digital marketing executive

procurement officer

operations director

Moro Hub

<div>
 
 The Director - Customer Support is responsible for leading the day-to-day operations of the Network Operations Centre (NOC), Service Desk and Customer Support functions to ensure reliable monitoring, timely incident and service request handling, effective escalation, customer communication, SLA performance, and continuous improvement of support services.
 
 
 
 
 
 
 Responsibilities
 
 :
 
 <ul>
 <li>
 Develop and drive the customer support and NOC operations direction in line with Moro Hub service commitments, customer expectations and operational resilience objectives.
 </li>
 <li>
 Define service priorities for monitoring, incident response, request fulfilment, escalation, customer communication and service performance improvement.
 </li>
 <li>
 Support leadership decisions through clear operational reporting, service trends, risks, SLA performance and improvement recommendations.
 </li>
 <li>
 Own the operating model, governance and performance management for NOC, Service Desk and Customer Support activities.
 </li>
 <li>
 Ensure processes for incident management, service request fulfilment, alert handling, escalation, communication and closure are followed consistently through approved ITSM tools.
 </li>
 <li>
 Coordinate with Technology Operations, Cyber Security, Service Delivery, Information systems, Digital Business, vendors and customer-facing teams to ensure timely support and issue resolution.
 </li>
 <li>
 Oversee day-to-day NOC and Customer Support operations, including monitoring, ticket triage, incident handling, service request fulfilment, customer updates and escalation follow-up.
 </li>
 <li>
 Monitor service performance, ticket aging, backlog, recurring issues, major incidents, customer complaints and SLA risks, and ensure corrective actions are tracked to closure.
 </li>
 <li>
 Ensure effective shift coverage, handover, knowledge transfer, operational readiness and availability of required support tools, runbooks and escalation matrices.
 </li>
 <li>
 Ensure audit readiness for NOC and Customer Support processes, records, reports and operational evidence maintained in ITSM and monitoring tools.
 </li>
 <li>
 Support internal/external audits, management reviews and customer assurance requests by providing approved evidence without exposing confidential or unnecessary internal information.
 </li>
 <li>
 Track findings, observations and improvement actions related to support operations until closure.
 </li>
 <li>
 Lead, mentor and develop NOC, Service Desk and Customer Support personnel to improve service quality, customer communication and operational discipline.
 </li>
 <li>
 Set clear expectations for performance, accountability, handover quality, escalation discipline and customer-centric behavior.
 </li>
 <li>
 Promote collaboration across support, technology, cyber security, service delivery and vendor teams.
 </li>
 <li>
 Support Moro Hub strategic objectives by improving customer experience, service reliability, operational efficiency and service reporting maturity.
 </li>
 <li>
 Identify service improvement opportunities from incidents, customer feedback, SLA trends, audits and operational reviews.
 </li>
 <li>
 Manage and supervise Emiratization in line with departmental requirements and Moro Hub strategic objectives, where applicable.
 </li>
 </ul>
 
 
 
 
 
 Qualification and Job specific skills
 
 :
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Technology, Computer Science, Engineering, Business Administration or a related field.
 </li>
 <li>
 ITIL certification and relevant service management / operations certifications are preferred.
 </li>
 <li>
 Should have 15+ years of experience in provides operational leadership across NOC operations, customer-facing support, service reporting, team performance, governance, and coordination with Technology, Cyber Security, Service Delivery, Information systems, Digital Business, vendors and business stakeholders to maintain service availability and customer satisfaction.
 </li>
 <li>
 Leading NOC operations, service desk management, incident and service request management, SLA/KPI management, ITSM tool usage, monitoring tools, customer communication, escalation management, vendor coordination, operational reporting and continual service improvement.
 </li>
 </ul>
</div>

Director - Customer Support Center (UAE National)

Aura Elite Stay Homes

We are seeking a highly driven and visionary *Sales Director* to lead our real estate division and drive the next phase of company growth. This is an outstanding opportunity for an experienced real estate professional with a proven track record in sales leadership, team management, and business development within the Dubai property market.The ideal candidate will possess strong market expertise, exceptional leadership abilities, and an established network of agents, investors, and clients. You will play a key role in shaping sales strategy, expanding market presence, and delivering consistent revenue growth.## Key Requirements⁠ ⁠Minimum *8+ years* of proven experience in real estate sales⁠ ⁠Strong experience managing and leading high-performing sales teams⁠ ⁠Existing and active network/team of real estate agents preferred⁠ ⁠Proven success in developing and executing effective sales strategies⁠ ⁠Strong business development and revenue growth capabilities⁠ ⁠Excellent leadership, negotiation, and closing skills⁠ ⁠Ability to achieve and exceed ambitious sales targets⁠ ⁠Professional, confident, and results-oriented personality⁠ ⁠In-depth understanding of the Dubai real estate market⁠ ⁠Strong investor and client relationships highly preferred## Key Responsibilities⁠ ⁠Lead, manage, and expand the company&rsquo;s real estate sales operations⁠ ⁠Develop and implement strategic sales plans to maximize revenue and market share⁠ ⁠Recruit, mentor, and motivate sales agents to achieve top performance⁠ ⁠Build and maintain long-term relationships with investors, developers, and clients⁠ ⁠Identify new business opportunities, market trends, and growth areas⁠ ⁠Ensure consistent achievement of sales targets and KPIs⁠ ⁠Represent the company professionally within the real estate market⁠ ⁠Contribute to long-term company growth and business success## Salary &amp; Benefits⁠ ⁠Salary starting from *AED 15,000+* (depending on experience and performance)⁠ ⁠Highly attractive commission and incentive structure⁠ ⁠Career growth opportunities within a fast-growing company⁠ ⁠Supportive, ambitious, and performance-driven work environmentPLEASE SENT EMAIL AT hr@auraelitehomes.comPay: From AED150,000.00 per monthWork Location: In person

Sales Director

Accor

<div><div>Company Description</div> 
SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury.<div> 
Job Description</div> 
We are seeking an experienced and visionary Director of Residences to lead our residential operations in Dubai, United Arab Emirates. In this pivotal leadership role, you will oversee all aspects of residential management, ensuring exceptional living environments and experiences for our residents while maintaining operational excellence and financial accountability. This position offers the opportunity to shape residential culture, drive strategic initiatives, and lead a dynamic team in a vibrant, multicultural setting.<ul><li>
We are seeking an experienced and visionary Director of Residences to lead our residential operations in Dubai, United Arab Emirates. In this pivotal leadership role, you will oversee all aspects of residential management, ensuring exceptional living environments and experiences for our residents while maintaining operational excellence and financial accountability. This position offers the opportunity to shape residential culture, drive strategic initiatives, and lead a dynamic team in a vibrant, multicultural setting.</li><li>
Managing Property Operations</li><li><ul><li>Works with Leadership Team to develop an operational strategy that is aligned with the brand&rsquo;s business strategy and leads its execution.</li><li>Reviews Owner engagement survey and prepares yearly action plans comment cards, guest satisfaction results and other data to identify areas of improvement.</li><li>Adheres to operational excellence: Owner and employee engagement, financial excellence and Property Management</li><li>Evaluates if Operations Team is meeting service needs and provides feedback to operations team.</li><li>Participates in public space walk-throughs with Engineering and Housekeeping to ensure public space and back of the house areas are well maintained and preventative maintenance processes are in place.</li><li>Tours building on a regular basis speaking with team members, owners, and key stakeholders to understand business needs and assess operational opportunities.</li><li>Works with team to put sustainable work processes and systems in place that support the execution of the strategy.</li><li>Reviews reports and financial statements to determine the residential property is performing against the budget.</li><li>Communicates a clear and consistent message regarding departmental goals to produce desired results.</li><li>Identifies and corrects building and service defects while providing increase in value.</li><li>Implements high standards for all aspects of life safety, loss prevention, unit owner identity, and privacy protection.</li><li>Maintains complete inventory of: Unit owners&rsquo; information, parking and storage spaces, monthly Association common dues, Owners&rsquo; monthly/quarterly newsletter, hotel features, services, and hotel restaurant food concepts and information.</li><li>Maintains complete knowledge of and complies with all hotel and residence policies and procedures.</li></ul>
Leading Operations Teams<ul><li>Ensures team members are treated fairly and equitably.</li><li>Celebrates successes and publicly recognizes the contributions of team members.</li><li>Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviours in all interactions with guests and employees.</li><li>Develops and executes the necessary decisions to keep property moving forward toward achievement of goals.</li><li>Implements training and development programs related to property management reinforcing constant quality service.</li></ul>
Managing Relationships with Property Stakeholders<ul><li>Attends owners and stakeholder meetings where required, and provides monthly reports and financial statements to the key stakeholders</li><li>Establishes strong relationships with all owners, association to maintain a successful residential community.</li><li>Promotes synergy through education, communication and innovation.</li></ul>
Managing Profitability<ul><li>Works with direct reports to determine areas of concern and establish ways to improve the departments&rsquo; financial performance.</li><li>Prepares and operates within the constraints of the residences&rsquo; Annual budget.</li><li>Identifies key drivers of business success and keeping leadership focused on the critical few to achieve results.</li><li>Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand&rsquo;s target resident owner and employees and provides a return on investment.</li><li>Provides timely reporting of financial performance and projections to the Board.</li><li>Guides the Board on appropriate property management requirements and governance compliance.</li></ul>
Managing the Owner Experience<ul><li>Creates an atmosphere in all Residential common areas that meets or exceeds owners&rsquo; expectations.</li><li>Champions the brand&rsquo;s service vision for product and service delivery and ensures alignment amongst the leadership teams.</li><li>Verifies core elements of the service strategy are in place to produce the desired results.</li><li>Establishes and maintaining open, collaborative relationships with direct reports and entire operations team. Ensures direct reports do the same for their team.</li><li>Interfaces with customers, (e.g., owners, vendors, guests) on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.</li><li>Adheres to the telephone etiquette.</li><li>Handles owner&rsquo;s complaints by following the instant pacification procedure and verifying guest satisfaction.</li></ul>
Managing and Conducting Human Resources Activities<ul><li>Facilitates the development of creative solutions to overcome obstacles and manages the implementation to continually improve guest satisfaction results.</li><li>Verifies that employees are treated fairly and equitably.</li><li>Verifies that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).</li><li>Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviours in all interactions with owners, their guests, and employees.</li><li>Incorporates owner satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.</li><li>Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.</li><li>Solicits employee feedback, utilizes an &ldquo;open door policy&rdquo; and reviews employee satisfaction results to identify and address employee problems or concerns.</li><li>Verifies that property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Performance Review Process.</li><li>Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.</li><li>Champions change, manages the implementation of brand and regional business initiatives and communicates follow-up actions to team as necessary.</li></ul></li></ul><div> 
Qualifications</div> 
<ul><li>
Minimum 7 years of progressive experience in residential operations management or related field</li><li>
Proven track record of successfully leading and managing residential teams of varying sizes</li><li>
Strong financial acumen with demonstrated experience in budget development, management, and analysis</li><li>
Excellent organizational and time management skills with the ability to prioritize multiple initiatives</li><li>
Exceptional communication and interpersonal skills, with the ability to engage diverse stakeholders</li><li>
Proficiency with property management systems and residential technology platforms</li><li>
Comprehensive knowledge of residential management best practices and industry standards</li><li>
Experience working in multicultural environments and managing diverse communities</li><li>
Strong problem-solving abilities and conflict resolution skills</li><li>
Demonstrated strategic planning and visionary leadership capabilities</li><li>
Knowledge of UAE regulations, labor laws, and local residential standards (preferred)</li><li>
Experience in hospitality or customer service-oriented environments (preferred)</li><li>
Project management experience with facility improvements or residential initiatives (preferred)</li><li>
Proficiency in Microsoft Office Suite and data analysis tools</li></ul></div>

Director of Residences

Motorola Solutions

<div>
 
 Company Overview
 
 
 
 At Motorola Solutions, we believe that everything starts with our people. We&rsquo;re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that&rsquo;s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
 
 
 
 Department Overview
 
 
 
 CRFS is seeking a Director of Business Development, Middle East and Indo Pacific who will report to the Vice President of Sales within the CRFS sales function. The successful individual in this role will lead CRFS&rsquo; efforts to
 
 
 identify, shape, grow and capture opportunities within the electromagnetic-spectrum operations domain within this region and as part of the wider business development function globally.
 
 
 
 Job Description
 
 
 
 This senior-level role is ideal for a technically grounded business-development leader with deep experience across Electronic Support, Electronic Attack, and SIGINT mission areas who can translate complex technology into strategic growth initiatives with a proven track record within the Middle East and Indo Pacific. This
 
 
 individual will define and execute CRFS&rsquo; go-to-market strategies, cultivate relationships with key government and industry partners, and position the company as a leader in advanced networking and spectrum solutions supporting electromagnetic spectrum modernization priorities.
 
 
 This position is eligible for 100% remote work depending on location. Candidates would ideally be located within the Middle East or Indo Pacific. The following is a list of at least some of the current essential job functions of the position. Management may assign or reassign duties and responsibilities at any time at its discretion.
 
 
 
 Role And Responsibilities
 
 
 
 
 Market Strategy and Development
 
 
 
 <ul>
 <li>
 Develop and execute a comprehensive regional Electronic Warfare (EW) business strategy addressing near-term and emerging opportunities across Defence and adjacent markets in collaboration with the regional sales directors and account managers.
 </li>
 <li>
 Define market segments, growth drivers, procurement pathways, and competitive positioning within the broader EW ecosystem.
 </li>
 <li>
 Partner with the Product Management and Engineering teams to align customer needs with CRFS&rsquo; evolving portfolio of RF technologies.
 </li>
 <li>
 Maintain awareness of CEMA, EMSO, and related modernization initiatives to anticipate demand and guide long-term planning.
 
 
 </li>
 </ul>
 
 Customer Engagement and Capture
 
 
 
 <ul>
 <li>
 Establish and expand relationships with regulators, Front Line Defence services (Army, Navy, Air Force),
 </li>
 <li>
 and Prime Contractors active in the EW and spectrum-operations community.
 </li>
 <li>
 Lead regional opportunity identification, qualification, and capture planning in collaboration with the regional Sales Directors and Account managers.
 </li>
 <li>
 Identify, shape and represent CRFS at industry events, trade shows, and government forums to strengthen visibility within the EW community.
 
 
 </li>
 </ul>
 
 Partnerships and Routes to Market
 
 
 
 <ul>
 <li>
 Identify and pursue strategic alliances with OEMs, system integrators, and channel partners to accelerate market entry and solution adoption in line with product strategy.
 </li>
 <li>
 Evaluate and recommend business models and teaming strategies that maximize reach, speed to market, and return on investment.
 </li>
 <li>
 Support cross-functional coordination to ensure seamless execution from opportunity pursuit through contract award.
 
 
 </li>
 </ul>
 
 Business Planning and Reporting
 
 
 
 <ul>
 <li>
 Build a data-driven business plan and forecast that is aligned with corporate objectives.
 </li>
 <li>
 Support regional Sales Directors with regular reporting to senior leadership on pipeline development,
 </li>
 <li>
 capture performance, and competitive insights.
 </li>
 <li>
 Support the maintenance of accurate CRM records and adhere to company sales-management processes.
 </li>
 <li>
 Travel Requirements &ndash; required to facilitate strong customer engagement.
 
 
 </li>
 </ul>
 Basic Requirements
 
 
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Electrical Engineering, Physics, or related technical field.
 </li>
 <li>
 5 + years of experience in business development, capture management, or program management within the defence or aerospace sectors, with emphasis on Electronic Warfare, SIGINT, or RF systems.
 </li>
 <li>
 Proven success in securing and executing programs valued at/over $1M &ndash; $20M.
 </li>
 <li>
 Strong understanding of regional acquisition processes, contract vehicles (IDIQ, OTA, BPA).
 </li>
 <li>
 Technical familiarity with RF systems, spectrum operations, and EW mission areas (ES, EA, EP).
 </li>
 <li>
 Existing relationships within regional EW programs and with major defence primes (e.g., L3Harris,Northrop Grumman, BAE Systems, Raytheon).
 </li>
 <li>
 Security Clearance: Must hold relevant regional security clearance
 </li>
 <li>
 Languages: Must be fluent English and Arabic.
 </li>
 <li>
 All employment is contingent upon the successful clearance of a background check.
 
 
 </li>
 </ul>
 
 Preferred Skills, Knowledge And Abilities
 
 
 
 <ul>
 <li>
 Master&rsquo;s degree in Electrical Engineering, Physics, or related technical field.
 </li>
 <li>
 Comprehensive understanding of Electronic Attack and Electronic Support technologies, including RF sensing, threat detection, jamming, and spectrum management.
 </li>
 <li>
 Awareness of CEMA, SIGINT, cyber-electromagnetic convergence, and future force-modernization initiatives.
 </li>
 <li>
 Demonstrated ability to define new markets and go-to-market strategies for advanced defence technologies.
 </li>
 <li>
 Proven leadership influencing cross-functional engineering and product teams to align technical capability with customer need.
 </li>
 <li>
 Exceptional communication, relationship-building, and presentation skills across technical and executive audiences.
 
 
 </li>
 </ul>
 
 Working Conditions And Physical Requirements
 
 
 
 <ul>
 <li>
 Office environment.
 </li>
 <li>
 Extensive travel 50%.
 </li>
 <li>
 Trade shows.
 </li>
 <li>
 Outdoor environment for demonstrations.
 
 
 </li>
 </ul>
 Travel Requirements
 
 
 Over 50%
 
 
 Relocation Provided
 
 
 None
 
 
 Position Type
 
 
 Experienced
 
 
 Referral Payment Plan
 
 
 Yes
 
 
 
 Company
 
 
 
 Motorola Solutions UK Limited-DDA
 
 
 
 
 EEO Statement
 
 
 
 
 Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
 
 
 We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you&rsquo;d like to join our team but feel that you don&rsquo;t quite meet all of the preferred skills, we&rsquo;d still love to hear why you think you&rsquo;d be a great addition to our team.
</div>

Business Development Director (International)

KEO International Consultants

<div>Overview:
<div>
KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration &ndash; through conceptualization &ndash; to realization of planning, design or project delivery in the built and natural environments. For over 60 years we&rsquo;ve led with vision, contributing to many of the world&rsquo;s most ambitious projects, iconic places, remarkable experiences and prosperous communities.</div><div></div><div> 
As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 51st largest global architecture firm and the #1 Firm in the Middle East Region in their 2024 WA100 Survey.</div><div></div><div> 
We invite you to join us. Why?</div><div></div><div> 
When you join KEO, you&rsquo;ll discover more than just a job &ndash; you&rsquo;ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards.</div> 
<div></div>
Responsibilities:
<div>
Our newest opportunity is for a talented Cloud and Infrastructure Platforms Director to to join our award-winning team based in Dubai, UAE.</div><div>
This critical leadership role is responsible for defining, delivering, and managing the organization&rsquo;s enterprise cloud, infrastructure, and platform strategy across regional and international operations. The successful candidate will lead the modernization of IT infrastructure, cloud adoption, cybersecurity resilience, digital workplace technologies, and enterprise platform services to support a rapidly growing construction consultancy business.</div><div>
The role requires a highly experienced technology leader with a strong background in hybrid cloud environments, enterprise infrastructure operations, IT governance, cybersecurity, and large-scale transformation initiatives within complex, multi-site organizations.</div><div></div><div> 
We envisage success in this role to include;</div><div></div> 
Strategic &amp; Platform Leadership<ul><li>
Define and execute KEO's cloud-first, platform-first infrastructure strategy, leading the evolution from traditional operations toward a modern platform engineering model that enables self-service, automated, and product-oriented infrastructure capabilities.</li><li>
Manage and continuously improve service reliability at enterprise scale, owning KEO's infrastructure performance and availability posture in alignment with digital transformation goals and business priorities.</li></ul>
Cloud &amp; Platform Engineering<ul><li>
Own and evolve KEO's Microsoft Azure environment, leading the design, deployment, and lifecycle management of IaaS, PaaS, and SaaS platforms through cloud-native architectures, infrastructure-as-code (IaC), and platform engineering principles to ensure scalability, security, cost-optimization, and developer agility.</li><li>
Oversee identity and access management via Microsoft Entra ID, enforcing MFA, RBAC, and least-privilege principles, and manage KEO's zero-trust network architecture ensuring access is granted only through verified identity, context, and policy.</li><li>
Maintain certified digital platforms - including Microsoft SharePoint and Autodesk Construction Cloud - to their respective security and governance standards.</li><li>
Drive cloud cost optimization initiatives - including right-sizing, reserved capacity management, and workload scheduling - to maximize return on cloud investment.</li></ul>
Cybersecurity &amp; Digital Trust<ul><li>
Champion KEO's cybersecurity posture across all infrastructure and platform operations, overseeing Microsoft Sentinel (SIEM) for real-time threat detection, automated response playbooks, and rapid incident management, alongside cloud security posture management (CSPM) for continuous assessment and remediation of misconfigurations and vulnerabilities.</li><li>
Ensure zero-trust, least-privilege, and access control governance principles are consistently applied and independently verified via EY audits, and lead KEO's phishing simulation programme to drive continuous improvements in security awareness.</li><li>
Maintain and continuously improve Business Continuity Planning (BCP) and Disaster Recovery (DR) programmes - including automation of recovery workflows, regular testing, and audit-readiness - with appropriate escalation to IT leadership and executive oversight.</li></ul>
Modern Service Management<ul><li>
Lead a shift from traditional ITIL-process orientation toward experience-driven, outcome-based service management, owning service reliability engineering practices including SLAs, SLOs, and error budgets across all platforms.
</li><li>Lead continuous service improvement cycles, platform lifecycle governance, and technology refresh programmes, ensuring all operations adhere to KEO's IT governance standards, security policies, regulatory requirements, and green IT sustainability commitments.</li></ul>
Automation, DevOps &amp; SRE Mindset<ul><li>
Champion an automation-first culture, leading the implementation of infrastructure automation, CI/CD pipeline integration, self-service cloud provisioning, and zero-touch operations to eliminate manual processes at scale.</li><li>
Apply Site Reliability Engineering (SRE) principles - including error budgets, reliability targets, and blameless post-incident reviews - to drive continuous improvement in platform deployment velocity, reliability, and recovery time.</li></ul>
Data-Driven &amp; AI-Enabled Operations<ul><li>
Lead the adoption of observability platforms and AIOps tooling to enable predictive performance monitoring, anomaly detection, and automated incident response, driving responsible AI adoption to enhance infrastructure efficiency, intelligent capacity planning, and proactive operations</li><li>
Use operational telemetry and data-driven insights to inform platform investment decisions and continuous improvement initiatives, staying at the forefront of AI-driven infrastructure operations and edge computing to evaluate and recommend adoption pathways aligned to KEO's strategy.</li></ul>
Team Leadership &amp; People Development<ul><li>
Lead, coach, and develop a high-performing, geographically distributed infrastructure team, fostering a culture of collaboration, accountability, and continuous learning.</li><li>
Set clear goals, provide regular feedback, and champion professional growth and certification of each team member.</li><li>
Build a psychologically safe team environment where automation innovation, constructive challenge, and knowledge sharing are actively encouraged.</li><li>
Promote cross-functional collaboration with Digital Workplace, Enterprise Digital Solutions, and Technology Strategy teams to ensure &ldquo;one IT&rdquo; delivery</li></ul>
Qualifications:
<div>
To be successful in this dynamic opportunity, we envision that your career journey to date will include 10&ndash;15+ years of progressive experience in enterprise IT infrastructure, including a minimum of 3&ndash;5 years in a leadership capacity managing teams, cloud platforms, or enterprise infrastructure operations. You will hold a Bachelor&rsquo;s degree in Computer Science, Information Technology, Cybersecurity, or a related discipline, or possess an equivalent combination of education and over 10 years of relevant professional experience.</div> 
<div></div><ul><li>
Proven, hands-on experience managing Microsoft Azure cloud environments at enterprise scale, including hybrid cloud architecture, identity, and security services.</li><li>
Demonstrated experience leading a shift from traditional infrastructure management to modern platform engineering and DevOps-aligned operations.</li><li>
Strong expertise in Infrastructure as Code (IaC), CI/CD for infrastructure, self-service cloud provisioning, and zero-touch operations.</li><li>
Experience applying Site Reliability Engineering (SRE) principles, including error budgets, SLOs, and blameless post-incident review practices.</li><li>
Proven cloud financial management (FinOps) experience: cost optimization, chargeback models, consumption governance, and cloud cost dashboards.</li><li>
Deep expertise in cybersecurity operations: Microsoft Sentinel (SIEM), zero-trust architecture, cloud security posture management (CSPM), Entra ID / Azure AD, and endpoint security.</li><li>
Experience managing third-party governance and audit review processes.</li><li>
Familiarity with AI-driven infrastructure operations, edge computing architectures, and platform product models.</li><li>
Experience in the AEC (Architecture, Engineering, and Construction) or professional services sector is advantageous.</li><li>
Understanding of sustainable/green IT infrastructure principles and their application to cloud operations.</li></ul>
KEO&rsquo;s performance is founded upon integrity, results, innovation, safety and our people. We embrace diversity and recognise its&rsquo; contribution to client success wherever we work.
We are excited to hear how you can partner with our award-winning team and treat all expressions of interest confidentially.</div><div></div>

Cloud and Infrastructure Platforms Director

HRsource

<div>
 
 We are partnering with a leading international consumer organisation undergoing a significant phase of operational evolution and regional transformation across Europe, Middle East, Africa, and Asia.
 
 
 
 
 
 This appointment represents a strategically critical leadership hire, responsible for shaping and embedding a future-ready operational model capable of supporting long-term regional growth, scalability, efficiency, and commercial agility across diverse and evolving markets.
 
 
 
 
 
 Operating at Executive Committee level, the role will lead the transition and centralisation of key operational capabilities into Dubai, redefining how the organisation structures, governs, and executes operations across the region.
 
 
 
 
 
 This is not a traditional supply chain leadership position. It is a broad operational transformation mandate focused on organisational design, operating model evolution, infrastructure optimisation, and cross-functional integration across complex international markets.
 
 
 
 
 
 The Opportunity
 
 
 
 
 
 The Director of Operational Transformation will be responsible for architecting and executing a large-scale operational transformation agenda across MEA &amp; Asia.
 
 
 The successful individual will act as a strategic partner to regional and global leadership, driving the redesign of operational frameworks, improving organisational capability, enhancing supply network effectiveness, and establishing scalable infrastructure aligned with the organisation&rsquo;s long-term ambitions.
 
 
 The role requires a leader capable of balancing strategic vision with operational execution, while operating effectively across both mature and emerging markets.
 
 
 This individual will play a central role in influencing how the organisation evolves operationally over the coming years.
 
 
 
 
 
 Key Responsibilities
 
 
 Strategic Operational Transformation
 
 <ul>
 <li>
 Define and execute a regional operational transformation roadmap aligned with business growth objectives and long-term organisational priorities
 </li>
 <li>
 Lead the redesign and optimisation of the regional operating model across operational functions
 </li>
 <li>
 Drive the transition and centralisation of operational capabilities into Dubai, ensuring effective governance, scalability, and regional alignment
 </li>
 <li>
 Partner closely with Executive Committee stakeholders to shape strategic operational priorities and long-term capability development
 </li>
 <li>
 Evaluate current operational structures, identify inefficiencies, and implement future-focused solutions to enhance agility and performance
 </li>
 </ul>
 
 Operating Model &amp; Infrastructure Development
 
 <ul>
 <li>
 Design scalable operational frameworks capable of supporting multi-market growth across MEA &amp; Asia
 </li>
 <li>
 Establish governance structures, decision-making frameworks, and operational standards across regional markets
 </li>
 <li>
 Develop integrated operational ecosystems connecting planning, logistics, procurement, distribution, customer operations, and commercial functions
 </li>
 <li>
 Support the evolution of regional hub structures, shared service capabilities, and centralised operational functions
 </li>
 <li>
 Lead organisational alignment initiatives to ensure operational structures support both regional and local market needs
 </li>
 </ul>
 
 Supply Chain, Logistics &amp; Distribution Transformation
 
 <ul>
 <li>
 Oversee the transformation and optimisation of regional supply chain and distribution networks
 </li>
 <li>
 Drive operational excellence initiatives across warehousing, transportation, inventory management, and fulfilment operations
 </li>
 <li>
 Evaluate and redesign logistics infrastructure and 3PL operating models to improve service levels, responsiveness, and cost efficiency
 </li>
 <li>
 Establish operational KPI frameworks to monitor service performance, operational efficiency, and network effectiveness
 </li>
 <li>
 Drive automation and digital enablement initiatives to improve operational visibility, planning capability, and execution consistency
 </li>
 </ul>
 
 Procurement, Partnerships &amp; External Ecosystems
 
 <ul>
 <li>
 Lead the development of strategic operational partnerships across logistics, distribution, manufacturing, and external service providers
 </li>
 <li>
 Oversee supplier and partner governance frameworks to ensure accountability, scalability, and performance delivery
 </li>
 <li>
 Support procurement transformation initiatives focused on cost optimisation, operational resilience, and strategic sourcing capability
 </li>
 <li>
 Negotiate and manage complex operational and commercial agreements with regional and global partners
 </li>
 </ul>
 
 Transformation Delivery &amp; Change Leadership
 
 <ul>
 <li>
 Lead complex, cross-functional transformation programmes across multiple geographies and stakeholder groups
 </li>
 <li>
 Drive adoption of new operational processes, technologies, governance models, and organisational structures
 </li>
 <li>
 Foster a culture of operational excellence, accountability, innovation, and continuous improvement
 </li>
 <li>
 Coach and develop regional operational leadership teams to strengthen organisational capability and succession planning
 </li>
 <li>
 Act as a visible transformation leader capable of influencing senior stakeholders across regional and global functions
 </li>
 </ul>
 
 
 
 
 Candidate Profile
 
 
 The successful candidate will bring significant experience leading operational transformation, operating model redesign, and regional operational leadership within complex multinational environments.
 
 
 Candidates will typically come from leading FMCG, consumer goods, beauty, retail, or similarly sophisticated international organisations.
 
 
 Experience &amp; Background
 
 <ul>
 <li>
 Proven experience leading large-scale operational transformation initiatives across international markets
 </li>
 <li>
 Strong operational leadership background spanning supply chain, logistics, procurement, planning, distribution, and operational governance
 </li>
 <li>
 Demonstrated experience designing or evolving regional operating models and organisational structures
 </li>
 <li>
 Experience leading regional hub centralisation, shared services transformation, or cross-border operational migration projects
 </li>
 <li>
 Strong understanding of operational infrastructure, supply network optimisation, and multi-market operational complexity
 </li>
 <li>
 Experience operating within matrix organisations and engaging with Executive Committee or Board-level stakeholders
 </li>
 <li>
 Strong commercial understanding with the ability to align operational strategy to broader business objectives
 </li>
 </ul>
 
 Leadership Capabilities
 
 <ul>
 <li>
 Strategic thinker with the ability to translate vision into executable operational frameworks
 </li>
 <li>
 Highly credible stakeholder manager with strong influencing and communication capabilities
 </li>
 <li>
 Commercially astute with a balanced understanding of growth, efficiency, and operational sustainability
 </li>
 <li>
 Comfortable operating in complex, evolving, and high-growth environments
 </li>
 <li>
 Strong organisational leadership capability with experience developing high-performing regional teams
 </li>
 <li>
 Resilient, adaptable, and capable of leading transformation through ambiguity and organisational change
 </li>
 </ul>
</div>

Global Director of Operating Model Transformation & Regional Operations EMEA & Asia (Supply Chain, Logistics & Procurement) Luxury Beauty

Faster rent a car

Operations CoordinatorCompany: Faster Rent a CarLocation: Dubai, UAE (On-site)Employment Type: Full-timeStart Date: Immediate joining preferredExperience Required: Minimum 2 years in Car Rental CompaniesFaster Rent a Car is a leading luxury car rental company in Dubai, known for its premium fleet, high-performance vehicles, and exceptional customer service. As part of our continuous growth, we are looking for a highly organized and proactive Operations Coordinator to support our daily operations and ensure smooth and efficient service delivery.Key Responsibilities<ul><li>Manage and process rental contracts using TRS or similar car rental systems.</li><li>Oversee the full rental process from booking confirmation to vehicle return.</li><li>Communicate professionally with customers and handle inquiries or issues efficiently.</li><li>Coordinate with sales, drivers, and maintenance teams to ensure smooth daily operations.</li><li>Monitor operational activities and resolve any issues quickly.</li><li>Maintain accurate records and ensure all rental processes are properly documented.</li></ul>Candidate Requirements<ul><li>Minimum 2 years of experience in a car rental company (mandatory).</li><li>Strong experience using TRS or similar rental management systems.</li><li>Excellent communication and coordination skills.</li><li>Strong organizational and problem-solving abilities.</li><li>Ability to work under pressure and manage multiple tasks.</li><li>Fluent in English (Arabic is a plus).</li><li>Female candidates are preferred.</li></ul>Why Join Faster Rent a Car?<ul><li>Join a fast-growing company in the luxury automotive sector.</li><li>Work with a professional and dynamic team.</li><li>Opportunity for career growth and development.</li></ul>Job Types: Full-time, PermanentWork Location: In person

Operation Coordinator

Explore 1399+ Operations director in Dubai this June. Find roles across top companies and apply now to boost your career.