application & aftersales supervisor (industrial products)

project coordinator

admin and operations internship Jobs in Karachi

admin and operations internship

administration supervisor Jobs in Karachi

administration supervisor

application & aftersales supervisor (industrial products) Jobs in Karachi

assistant manager hr operations Jobs in Karachi

assistant manager hr operations

operations supervisor

ibex. Pakistan

<div>
 
 
 Position Overview
 
 
 
 To supervise daily operations of the insurance customer service team, ensure SLA and quality targets are met, and deliver a high standard of customer experience across voice, email, and chat channels for policyholders and prospects.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 &bull; Supervise a team of 15&ndash;20 Customer Service Representatives handling inbound/outbound calls, emails, and chats related to policy inquiries, claims status, and complaints.
 
 
 &bull; Monitor team performance against KPIs: AHT, FCR, CSAT, adherence, and quality scores.
 
 
 &bull; Conduct call calibrations, coaching sessions, and provide floor support to improve agent performance.
 
 
 &bull; Ensure compliance with insurance regulations, data privacy, and company policies.
 
 
 &bull; Handle escalated customer complaints and ensure resolution within TAT.
 
 
 &bull; Coordinate with Claims, Underwriting, and IT teams for issue resolution and process improvements.
 
 
 &bull; Prepare daily/weekly performance reports and present insights to management.
 
 
 &bull; Identify training needs and coordinate with L&amp;D for agent upskilling.
 
 
 
 
 
 
 Required Qualifications &amp; Experience
 
 
 
 &bull; Master&rsquo;s or Bachelor&rsquo;s degree in Business Administration, Commerce, or equivalent.
 
 
 &bull; 5&ndash;7 years of experience in a contact center, with 2&ndash;3 years in a supervisory/lead role preferred.
 
 
 &bull; Prior experience in an insurance company is mandatory.
 
 
 &bull; Strong knowledge of insurance products: Motor, Health, Travel, Life.
 
 
 &bull; Proficiency in CRM tools, MS Excel, and contact center platforms.
 
 
 &bull; Excellent communication and people management skills.
 
 
 
</div>

Operations Supervisor

ACTIVE8 WIRELESS

Working Days: Monday to Saturday (Six days) Shift Timings: 9 PM to 6 AM (Night Shift) Location: Onsite &ndash; RJ Mall, KarachiAbout UsActive8 is a fast-growing US-based company operating 400+ Metro by T-Mobile retail stores across the United States. Our Karachi-based back office plays a vital role in supporting our US operations through strategic insight, data analysis, and operational excellence.Job Description: We are looking for a proactive and detail-driven Executive &ndash; Inventory / Supply Chain to support operations for our 400+ T-Mobile retail stores across the U.S. The candidate will assist in managing inventory processes, tracking stock movements, and supporting data-driven decisions for store performance and efficiency.Key Responsibilities:<ul><li>Track and update inventory data on a daily, weekly, and monthly basis.</li><li>Assist in identifying stock discrepancies, shortages, and overages.</li><li>Support store teams in maintaining accurate inventory levels and replenishment.</li><li>Monitor product movement and assist in aging stock analysis.</li><li>Prepare inventory reports, trackers, and summaries in Excel/Google Sheets.</li><li>Coordinate with internal departments for new store setups and inventory transfers.</li><li>Participate in audit preparation and basic reconciliation tasks.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Supply Chain, Business Administration, or a related field.</li><li>1&ndash;2 years of experience in inventory, logistics, or retail support roles.</li><li>Proficiency in Excel/Google Sheets; knowledge of BI tools is a plus.</li><li>Strong coordination and communication skills.</li><li>Basic understanding of inventory operations, especially in retail or telecom sectors.</li><li>Willingness to work night shifts and handle U.S.-based inventory data securely.</li></ul>What We Offer<ul><li>Long-term career growth with a stable, expanding US-based organization.</li><li>Collaborative and friendly workplace culture.</li><li>Opportunity to support strategic initiatives across 500+ retail locations.</li><li>Competitive salary with performance-based growth potential.</li></ul>Job Type: Full-timeWork Location: In person

Executive Inventory/Supply Chain - Active8 Wireless (Night Shift)

Al-Hamd International Container Terminal

AL-HAMD INTERNATIONAL CONTAINER TERMINALUrgent Hiring &ndash; Administration SupervisorWe are looking for a dynamic and result-oriented Administration Supervisor to join our team on an urgent basis.Key Responsibilities:<ul><li>Supervise and coordinate daily administrative operations to ensure smooth business activities.</li><li>Monitor housekeeping, maintenance, transportation, and other support services within the terminal.</li><li>Ensure effective implementation of administrative policies, procedures, and company standards.</li><li>Coordinate with internal departments and external vendors for timely completion of assigned tasks.</li><li>Maintain records, reports, and documentation related to administration activities.</li><li>Assist in managing facility maintenance, office assets, and service contracts.</li><li>Ensure compliance with health, safety, and company regulations.</li><li>Support management in improving operational efficiency and cost-effective administrative practices.</li></ul>Educational Background &amp; Skill Set:<ul><li>Bachelor's/Master's degree from a recognized educational institute.</li><li>Minimum 3 years of relevant experience in Administration.</li><li>Strong communication, coordination, and problem-solving skills.</li><li>Good knowledge of facility management and vendor coordination.</li><li>Must possess strong IT skills, including proficiency in Microsoft Office, reporting, data management, and administrative software.</li><li>Ability to work independently and manage multiple tasks effectively.</li></ul>How to Apply:If you are ready to take on this opportunity and contribute to the success of our organization, please submit your resume to Jobs@aictpk.com.Position: Administration Supervisor Job Type: Full-Time Location: Karachi Application Deadline: Urgent Hiring &ndash; Applications will be reviewed on a rolling basis.Candidates from all cultural, ethnic, and social backgrounds are encouraged to apply.Work Location: In person

Administration Supervisor

SMB SERVICES

<div><div>Job Title: Supervisor &ndash; Accounts (International)
Company: SMB Services Pvt. Ltd.
 
Department: Accounts &amp; Finance
 
Timings: 4:00 PM to 1:00 AM (Monday to Friday)
 
Working Hours: 9 Hours (inclusive of break) 
 
 
Job Summary:
SMB Services Pvt. Ltd. is seeking a detail-oriented and experienced Supervisor &ndash; Accounts (International) to oversee day-to-day accounting operations and support financial reporting functions. The role involves managing bookkeeping activities, ensuring compliance with international accounting standards, and supervising a small team of accountants. The ideal candidate will have hands-on experience working with international clients (preferably US-based) and possess strong analytical and leadership capabilities. 
 
 
Key Responsibilities:
<ul><li>Supervise daily accounting and bookkeeping operations, ensuring accuracy of financial records in accounting software (QuickBooks/Xero).</li>
<li>Prepare and review financial statements, reports, and supporting schedules on a timely basis.</li>
<li>Monitor cash flow, revenues, and expenses, highlighting variances and recommending improvements.</li>
<li>Perform and review monthly reconciliations, including bank, general ledger, and other key accounts.</li>
<li>Ensure compliance with international accounting standards (GAAP) and relevant tax regulations.</li>
<li>Support and guide team members, ensuring task completion and maintaining quality standards.</li>
<li>Identify process gaps and suggest improvements to enhance efficiency in accounting workflows.</li>
<li>Coordinate with clients to address queries and maintain smooth communication.</li>
<li>Assist in audit processes by preparing required documentation and responding to audit queries.</li>
Collaborate with internal teams to provide financial insights for decision-making. 
<li>
 
 
</li></ul>Requirements:
<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Business Administration or relevant professional qualification (ACCA, CA, ICMA, CIMA &ndash; Part Qualified or Qualified)
 
</li><li>Experience: 6&ndash;8 years of relevant accounting experience (preferably with international clients, BPO, or audit firms) 
 
 
</li></ul>Technical Skills:
<ul><li>Strong knowledge of International GAAP and financial reporting standards</li>
<li>Proficiency in accounting software (QuickBooks, Xero, or similar)</li>
Good command of MS Excel and financial analysis tools 
<li>
 
 
</li></ul>Soft Skills:
<ul><li>Strong communication and interpersonal skills</li>
<li>Good leadership and team coordination abilities</li>
<li>High attention to detail and problem-solving mindset</li>
Ability to manage deadlines and work in a fast-paced environment 
<li>
 
 
</li></ul>What We Offer:
<ul><li>Opportunity to work with international clients (primarily US-based)</li>
<li>Professional and collaborative work environment</li>
<li>Learning and career growth opportunities</li>
<li>Competitive compensation and benefits</li></ul></div></div>

Supervisor Accounts (International) (SA(296)

Fly Jinnah

<div>
 
 Job Purpose
 
 
 
 Acts as the airline&rsquo;s ambassador; strives to achieve customers&rsquo; loyalty and to promote a positive corporate image, at all times, through enhancing the overall customers&rsquo; experience. Provides excellent customer service to all passengers whilst ensuring their safety and comfort are achieved throughout the complete flight cycle. Be ready and fit to operate ensuring productivity is in line with set measures and company&rsquo;s adopted policies and procedures.
 
 
 
 Conduct
 
 
 
 
 Key Result Responsibilities
 
 
 
 <ul>
 <li>
 Ensures timely attendance, proper grooming, fitness and legality of self for the assigned flights. Attends &ldquo;Briefing&rdquo; to ensure acknowledgement of flight details, distribution of roles, targets, security checks, boarding, etc.
 
 
 </li>
 </ul>
 
 Safety Measures
 
 
 
 <ul>
 <li>
 Instructs passengers on safety procedures to be followed ensuring their safety and comfort at all times.
 </li>
 <li>
 Identifies areas of safety and security risks and partners with the Cabin Supervisor to take remedial action in accordance with the SOPs (Standard Operating Procedures).
 </li>
 <li>
 Administers first aid to passengers where necessary.
 </li>
 <li>
 Informs Cabin Supervisor, Flight Crew and Captain, as appropriate, with any irregularities and malfunctions promptly.
 
 
 </li>
 </ul>
 
 Customer Service
 
 
 
 <ul>
 <li>
 Welcomes passengers and assists in their boarding formalities; enters necessary data into the aircraft logbook as per the Airline and Civil Aviation Authority&rsquo;s adopted procedures.
 </li>
 <li>
 Provides constant excellent customer services to passengers by attending to their individual pre-bookings, requests and needs.
 </li>
 <li>
 Identifies and assists passengers experiencing stress or difficulties in accordance with the corresponding policies and procedures detailed in the Operations Manual and other relevant instructions.
 </li>
 <li>
 Contributes to maximizing on-board revenue and &ldquo;Charity Cloud&rdquo; program by efficiently promoting the on-board meals, products and charity services and thereby achieves individual and team targets.
 </li>
 <li>
 Ensures proper and secure handling of cash and credit card payments received against individual sales and donations managed by him/her.
 
 
 </li>
 </ul>
 Key Result Responsibilities - Continued
 
 
 
 Crosschecking And Reports
 
 
 
 <ul>
 <li>
 Carries out pre-flight checks to ensure sufficient supplies, emergency equipment, catering equipment and other specified equipment prior to take off; provides report for any deficiencies to Cabin Supervisor and/or Captain as appropriate.
 </li>
 <li>
 Assists in ensuring the aircraft cabin is cleaned thoroughly at transit stations and that adequate re-catering and duty free products are provided before flying.
 </li>
 <li>
 Ensures orderly and complete handover/takeover of the cabin to/from catering, cleaning and/or maintenance staff.
 </li>
 <li>
 Carries out the post-flight briefing and assessment reports as per adopted policies and procedures: provides objective evaluation of the Cabin Supervisor, reports any problems or discrepancies on flight, closing and sealing of duty free containers.
 </li>
 <li>
 Accounts to Cabin Supervisor for the conduct of passengers; carries out the duties of &lsquo;Cabin Supervisor&rsquo; when designated as such by the Captain.
 </li>
 <li>
 Maintains necessary professional and safety knowledge and competitiveness by attending recurrent trainings, emergency procedures trainings, and educational workshops and by ensuring current license.
 </li>
 <li>
 Contributes to team effort by accomplishing related results and achieving allocated sales targets and objectives.
 
 
 </li>
 </ul>
 
 Qualifications (Academic, Training, Languages)
 
 
 
 <ul>
 <li>
 Diploma or Higher Secondary Certificate is acceptable for this role; a diploma in Travel/ Tourism is a plus.
 </li>
 <li>
 Training in First Aid, Safety and Emergency Procedures are an added value.
 </li>
 <li>
 Fit to fly, has good general health, no serious medical conditions or chronic diseases.
 </li>
 <li>
 Presentable, friendly, demonstrates cheerful and positive attitude even under stress.
 </li>
 <li>
 Customer service oriented, capable of understanding and attending to customers&rsquo; needs and requests.
 </li>
 <li>
 Capable of handling difficult situations and angry customers without compromising corporate image.
 </li>
 <li>
 Focused, capable of identifying irregularities and handling threats and emergencies with efficiency and commitment to successful results.
 </li>
 <li>
 Proactive, self-motivated, demonstrates initiative and positive teamwork competency.
 </li>
 <li>
 Very good verbal and written communication skills.
 </li>
 <li>
 Excellent time management and problem-solving skills.
 </li>
 <li>
 Proficient in Microsoft Office.
 </li>
 <li>
 Fluent in English Language. Other languages are an advantage based on the Airline requirements
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 <ul>
 <li>
 Fresh graduates are encouraged to apply for this role.
 </li>
 <li>
 Previous experience as cabin crew or in a customer service role in the Airlines/Aviation/ or hospitality Industries shall be treated as an added value.
 </li>
 <li>
 Active cabin crew license is an advantage.
 </li>
 <li>
 Capable of working in shift pattern and for extended working hours.
 </li>
 <li>
 Shows high flexibility and adaptability to frequent changes and busy schedules.
 </li>
 <li>
 Demonstrates the ability to contribute and successfully deliver against policies, procedures, and set KPIs.
 </li>
 </ul>
</div>

Cabin Crew - Lahore

Visionvox Consulting

JOB DESCRIPTION &ndash; SITE ELECTRICIAN (GENERAL)Department: MEP / ElectricalLocation: Various Project Sites &ndash; KarachiReporting To: Electrical Site SupervisorEmployment Type: Full-Time / Project-BasedExperience Required: 1 &ndash; 3 YearsRole SummaryWe are seeking skilled and safety-conscious Site Electricians to support our Electrical Site Supervisor in the execution of electrical installations across active MEP and construction project sites in Karachi. The successful candidate will carry out hands-on electrical work in accordance with approved drawings, site instructions, and safety standards.Key Responsibilities■ Install, connect, and test electrical wiring, conduit systems, distribution boards, and fixtures as per approved drawings and supervisor instructions.■ Read and follow basic electrical layouts, single-line diagrams (SLDs), and schematic drawings under the guidance of the Supervisor.■ Perform cable pulling, terminations, conduit bending, and tray/trunking installations neatly and to specification.■ Carry out electrical testing including continuity, insulation resistance, and polarity checks using standard instruments.■ Assist in the installation of switchgear, panels, earthing/grounding systems, and associated equipment.■ Follow all site safety protocols, permit-to-work procedures, and PPE requirements at all times.■ Maintain cleanliness and organisation at the worksite; properly store tools and materials.■ Report any site defects, material shortages, or safety hazards immediately to the Supervisor.■ Actively participate in on-site training and toolbox talks conducted by the Supervisor.Required Skills &amp; Competencies■ Hands-on proficiency in general electrical installation work (LV systems, lighting, power, earthing).■ Ability to follow electrical drawings and layouts with reasonable accuracy.■ Familiarity with electrical testing equipment (multimeter, insulation tester, clamp meter).■ Basic understanding of electrical safety principles and site regulations.■ Physical fitness and willingness to work at heights, in confined spaces, or outdoors as required.■ Team-oriented with a disciplined and professional attitude.Qualifications■ Education: Matric / DAE (Electrical) preferred; trade certificate or equivalent practical training acceptable.■ Experience: Minimum 1&ndash;3 years of site experience in electrical contracting or MEP projects.■ Relevant trade certificate or apprenticeship completion is an advantage.What We Offer■ Competitive daily/monthly wage commensurate with skill level and experience.■ Site allowances and travel support where applicable.■ Structured on-site training and mentoring by qualified supervisors.■ Opportunity to grow into a supervisory or technical role within ACES.Why Join Us? This role offers the opportunity to work on diverse projects requiring a unique blend of MEP /Solar energy/Civil ExpertiseHow to ApplyInterested candidates meeting the above criteria are encouraged to send their updated CV/Resume mentioning &quot;Site Electrician Application&quot; in the subject line.<ul><li>Address: Suite#515, 5th Floor, Westland Trade Center, J.H.S, Shaheed-e-Millat Commercial Lane, Shahra-e-Faisal, Karachi-74800.</li><li>Website: www.aitbaar-aces.com</li><li>For Directions: Follow Google Maps link as per the ACES website</li></ul>Job Types: Full-time, Contract Contract length: 6 monthsPay: Rs20,000.00 - Rs35,000.00 per monthLocation:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Site Electrician (MEP)

Belco Chocolates

DepartmentDispatchReports ToDispatch SupervisorJob TypeFull-TimeJob SummaryThe Chiller Van Driver + Delivery Rider is responsible for the safe and timely delivery of products to company outlets, customers, distributors, and corporate clients while maintaining product quality and required temperature standards. The position requires operating both the company chiller van and motorcycle for deliveries, ensuring accurate documentation, and providing excellent customer service.Key ResponsibilitiesDelivery Operations<ul><li>Deliver products safely and on time according to assigned routes and schedules.</li><li>Operate the company chiller van and motorcycle in compliance with traffic laws and company policies.</li><li>Ensure chilled and frozen products are transported at the required temperature.</li><li>Load and unload products carefully to prevent damage or loss.</li><li>Verify delivery quantities against invoices, delivery challans, and dispatch documents.</li><li>Obtain customer signatures and proof of delivery upon completion of deliveries.</li><li>Handle urgent and special deliveries as assigned by management.</li></ul>Vehicle Management<ul><li>Conduct daily inspections of the chiller van and motorcycle before starting duties.</li><li>Ensure vehicles are clean, properly maintained, and roadworthy.</li><li>Monitor fuel levels, engine oil, tires, battery, and other vehicle components.</li><li>Report breakdowns, accidents, damages, or maintenance requirements immediately.</li><li>Maintain vehicle logs and mileage records accurately.</li></ul>Documentation &amp; Reporting<ul><li>Maintain accurate delivery records and route reports.</li><li>Submit completed delivery challans, invoices, and other documents to the relevant department.</li><li>Report delivery issues, delays, customer complaints, or product shortages to management.</li><li>Assist in stock verification during loading and unloading processes.</li></ul>Customer Service<ul><li>Maintain professional behavior while dealing with customers and outlet staff.</li><li>Ensure products are delivered in good condition.</li><li>Represent the company positively at all times.</li><li>Handle customer inquiries politely and escalate issues when required.</li></ul>Compliance &amp; Safety<ul><li>Follow all company safety procedures and transportation guidelines.</li><li>Comply with road safety regulations and traffic laws.</li><li>Ensure safe handling of company products and assets.</li><li>Maintain confidentiality regarding company operations and customer information.</li></ul>RequirementsMandatory Requirements<ul><li>Must own a motorcycle.</li><li>Valid LTV Driving License.</li><li>Valid Motorcycle Driving License.</li><li>Original CNIC.</li><li>Minimum 2 years of driving and delivery experience.</li><li>Clean driving record and knowledge of traffic regulations.</li><li>Good knowledge of Karachi roads, routes, and locations.</li><li>Ability to read delivery documents and basic English/Urdu instructions.</li></ul>Preferred Qualifications<ul><li>Experience in FMCG, food delivery, courier, logistics, or distribution operations.</li><li>Experience driving chiller or refrigerated vehicles will be preferred.</li></ul>Skills &amp; Competencies<ul><li>Safe Driving Skills</li><li>Route Planning &amp; Navigation</li><li>Time Management</li><li>Customer Service</li><li>Record Keeping</li><li>Communication Skills</li><li>Problem Solving</li><li>Reliability and Accountability</li></ul>Working Hours<ul><li>As per company operational requirements and assigned delivery schedules.</li><li>Overtime may be required during peak operational periods.</li></ul>Performance Indicators (KPIs)<ul><li>On-time delivery rate.</li><li>Delivery accuracy.</li><li>Vehicle maintenance compliance.</li><li>Customer satisfaction.</li><li>Documentation accuracy.</li><li>Attendance and punctuality.</li><li>Safe driving record.</li></ul>Compensation &amp; Benefits<ul><li>Market competitive salary.</li><li>Fuel allowance (if applicable as per company policy).</li><li>Overtime as per company policy.</li><li>Annual leaves and public holidays.</li><li>Other benefits as approved by management.</li></ul>General Conditions<ul><li>Employee must carry a valid driving license while performing duties.</li><li>Any traffic violations, negligence, misuse of company assets, or misconduct may result in disciplinary action.</li><li>The company reserves the right to assign additional duties related to logistics and distribution operations as required.</li></ul>LocationBlock 1 clifton karachi.Pay: Rs35,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>Driving: 2 years (Required)</li></ul>License/Certification:<ul><li>Driving license (Required)</li></ul>Work Location: In person

Chiller Van Driver + Delivery Rider

Explore 113+ Operations supervisor in Karachi this June. Find roles across top companies and apply now to boost your career.