supply chain officer

buyer / operations

system support engineer

assistant manager operations Jobs in Lahore

assistant manager operations

assistant operations manager Jobs in Lahore

assistant operations manager

operations support

Deskfrnd

About DeskFrnd DeskFrnd is a UK-focused Business Process Outsourcing (BPO) company providing operational, administrative, and digital support services to international clients. As part of our client portfolio, we are hiring on behalf of a fast-growing UK-based EdTech company.As the client is an international EdTech organisation that supports schools in building strong, values-driven cultures through wellbeing tracking, character development, and goal-setting tools. The organisation works with schools across the UK, UAE, and other international markets, helping leadership teams create happier, healthier, and more successful studentsRole OverviewThis role combines executive support, HubSpot CRM management, sales administration, and customer success coordination. You will support YouHQ&rsquo;s senior leadership team by managing schedules, maintaining clean and accurate CRM pipelines, supporting outbound outreach, and coordinating customer success activities for schools.This is an operations-heavy, responsibility-driven role, ideal for someone who enjoys structure, systems, and working across multiple business functions, and who has strong hands-on experience with HubSpot.Key Responsibilities1. Executive Support<ul><li>Manage diaries, schedules, and meeting logistics for the CEO and Engagement Director</li><li>Coordinate online meetings, demos, and internal sessions</li><li>Monitor and prioritise inboxes as required</li><li>Prepare agendas, capture action points, and follow up on assigned tasks</li></ul>2. HubSpot CRM Administration (Sales &amp; Customer Success)<ul><li>Maintain accurate CRM records across Sales and Customer Success pipelines</li><li>Create, update, and optimise workflows, sequences, dashboards, and reports</li><li>Manage deal stages, tasks, and follow-ups to ensure clean, reliable data</li><li>Support ongoing CRM improvements and automations</li></ul>3. Sales Administration &amp; Outreach Support<ul><li>Assist in building and executing outbound sequences in HubSpot</li><li>Prepare lead lists and segmentation for outreach</li><li>Support email and LinkedIn outreach campaigns</li><li>Track outreach performance and prepare weekly reports</li><li>Coordinate demo bookings and ensure timely follow-up with prospects</li></ul>4. Customer Success Administration<ul><li>Assist with onboarding workflows for new schools</li><li>Track engagement, platform usage, and renewal stages</li><li>Prepare customer success reports and follow-up actions</li><li>Coordinate communications for training sessions, webinars, and school support</li><li>Ensure customer success documentation remains accurate and up to date</li></ul>Skills &amp; Experience RequiredEssential<ul><li>Proven hands-on experience using HubSpot (Sales Hub required; Service Hub is a strong advantage)</li><li>Exceptional organisational and time-management skills</li><li>Strong administrative and operations experience</li><li>Excellent written and verbal English communication skills</li><li>Confidence supporting outreach tasks and customer communication</li><li>Ability to multitask and prioritise across multiple stakeholders</li><li>High attention to detail and data accuracy</li></ul>Desirable<ul><li>Experience in EdTech, SaaS, or education-focused organisations</li><li>Experience supporting senior executives</li><li>Familiarity with sales and customer success processes</li><li>Comfortable working in a fast-paced startup or scale-up environment</li></ul>Personal Attributes<ul><li>Proactive and solution-focused</li><li>Comfortable working independently in an on-site environment</li><li>Friendly, professional, and confident when dealing with customers</li><li>Tech-savvy and process-driven</li><li>Thrives in a role combining people support, systems, and operations</li></ul>What We Offer<ul><li>Competitive salary (based on experience)</li><li>Long-term opportunity supporting an international EdTech client</li><li>Professional, structured, and growth-oriented work environment</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs120,000.00 per monthWork Location: In person

Operations & Sales Support Executive (HubSpot)

365 Care Group Private Limited

We are looking for an energetic and detail-oriented Operations Coordinator to support the smooth and efficient functioning of daily operations. The ideal candidate will have strong analytical skills, a proactive approach, and the ability to assist in improving internal processes to enhance overall productivity.Key Responsibilities<ul><li>Optimize and streamline internal workflows to improve operational efficiency.</li><li>Analyze operational data to identify trends, gaps, and opportunities for improvement.</li><li>Prepare and maintain operational reports to support decision-making.</li><li>Coordinate daily activities to ensure consistency and timely execution.</li><li>Support cross-department communication to maintain smooth operations.</li><li>Assist in implementing process improvements and best practices.</li><li>Promote continuous improvement by gathering feedback and recommending enhancements.</li><li>Maintain accurate documentation and follow company procedures.</li></ul>Requirements<ul><li>Graduation in any field (Business or related degrees are a plus, but not mandatory).</li><li>0&ndash;1 year of experience in operations, coordination, or a similar role (fresh graduates are encouraged to apply).</li><li>Strong analytical and problem-solving abilities.</li><li>Good communication and organizational skills.</li><li>Proficiency in MS Office applications.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>A proactive, detail-oriented, and process-driven mindset.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Operations Coordinator

92Techno

We are looking for a IT support Operation Lead in Lahore. Role requires not only technical expertise but also management, communication, and strategic skills to ensure efficient and effective operations.Technical Skills<ul><li>Knowledge of IT infrastructure components, including servers, networking, storage, firewalls, and cloud environments.</li><li>Expertise in managing and optimizing help desk software (e.g., ServiceNow, Jira, FreshService) and ticketing workflows including customer inquiries and issues to ensure timely response and resolution.</li><li>Understanding of MSP-specific services, SLAs, and</li><li>Familiarity with ITIL (Information Technology Infrastructure Library) frameworks for best practices in IT support.</li><li>Ability to guide Level 1 and Level 2 teams on root cause analysis for common issues, including endpoint management, application support, network connectivity, and security</li><li>Familiarity with basic network troubleshooting (DNS, DHCP, TCP/IP) and awareness of security practices, such as antivirus, firewalls, and intrusion prevention.</li><li>Experience with monitoring tools and dashboards for proactive issue identification, such as Nagios, SolarWinds, or Zabbix.</li><li>Ability to review all technical support related processes and documentation for continuous improvement</li><li>Assist in the creation and implementation of customer self-service material and tools</li><li>Ability to work with cutting edge technology and assimilate information rapidly</li></ul>Leadership &amp; Management Skills<ul><li>Ability to lead and manage a team of Level 1 and Level 2 engineers, including recruiting, training, scheduling, and mentoring.</li><li>Oversee the day-to-day operations of the Technical Support Team</li><li>Setting and tracking KPIs, conducting performance evaluations, and identifying growth or training opportunities for team members.</li><li>Skilled in managing escalations and conflicts and providing support, both within the team and with clients, to ensure smooth operations.</li><li>Proficiency in resource allocation, ensuring 24/7 support coverage, and managing shifts or on-call rotations effectively.</li><li>Experience with project planning and coordination for support tasks, service improvements, or infrastructure upgrades.</li></ul>Customer Service &amp; Communication Skills<ul><li>Ability to interface with clients, understand their requirements, and ensure that SLAs and expectations are met consistently.</li><li>Possess clear and concise communication skills to relay complex technical information to non-technical stakeholders, both verbally and in writing.</li><li>Competency in reporting incidents, creating documentation for common issues, and setting up knowledge bases for Level 1 and Level 2 teams.</li><li>Ensuring the team&rsquo;s adherence to SLAs, monitoring response and resolution times, and handling escalations when SLA breaches are imminent.</li><li>Act as a senior agent who will drive customer satisfaction through customer support</li><li>Ability to communicate with client&rsquo;s representative to discuss / share team progress and act as customer success manager</li><li>Be actively involved with the operational delivery and UAT to onboard new customers into support steams</li></ul>Strategic &amp; Analytical Skills<ul><li>Must possess strong analytical skills to investigate and resolve customer support tickets</li><li>Ability to analyze metrics (e.g., ticket volume, resolution times, and customer satisfaction) to identify trends, assess performance, and drive improvements.</li><li>Experience in streamlining workflows, automating repetitive tasks, and improving service delivery processes for efficiency.</li><li>Forecasting future support needs based on company growth, seasonal demand, or specific client requirements.</li><li>Managing operational budgets, making cost-effective decisions on tools or personnel, and maximizing resources.</li></ul>Training &amp; Development Skills<ul><li>Ability to upskill Level 1 and Level 2 engineers through regular technical training, refresher courses, or certifications.</li><li>Establishing knowledge-sharing practices, documentation standards, and access to resources to enable Level 1 and Level 2 teams to resolve issues more independently.</li><li>Offering guidance and career development support to foster a growth-oriented environment and retain talent.</li></ul>Adaptability &amp; Innovation<ul><li>Keeping up with advancements in IT services, cloud computing, and security practices, and guiding the team in adopting these technologies.</li><li>Encouraging a proactive approach to problem-solving and being open to new tools or methods that can improve support operations and implement any necessary preventive measures to reduce customer faults and issues</li><li>Leading and guiding the team through changes in processes, tools, or company policies to ensure minimal disruption.</li><li>Education: </li><li>Graduation in computer sciences or relevant discipline. Having an added certification will be a plus</li><li>Experience</li><li>: Minimum 10 years of experience in a team lead role having proven people management and leadership skills with a support team structure.</li></ul>Job Type: Full-timePay: Rs400,000.00 - Rs425,000.00 per monthApplication Question(s):<ul><li>This is full time onsite role. Our working hours are 5:30 PM to 2:30 AM. Will it work for you? </li></ul>Work Location: In person

Lead IT Support Operations

Blue Group Of Companies

We are looking for a detail-oriented and proactive Operations Assistant to support daily business operations. The ideal candidate will assist in administrative tasks, coordinate with departments, manage documents, and ensure smooth workflow across the organization.Key Responsibilities:<ul><li>Assist in day-to-day operational activities.</li><li>Maintain employee records, documents, and files.</li><li>Coordinate with HR, Accounts, and other departments for operational requirements.</li><li>Prepare reports, summaries, and spreadsheets as needed.</li><li>Manage office supplies, inventory, and procurement assistance.</li><li>Support in scheduling meetings, interviews, and internal communication.</li><li>Handle data entry, documentation, and follow-up tasks.</li><li>Assist in vendor coordination and basic logistics tasks.</li><li>Ensure compliance with company policies and procedures.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree (preferably in Business, HR, or related field).</li><li>Fresh to 1 year experience (HR/Operations background preferred).</li><li>Good communication and coordination skills.</li><li>Strong proficiency in MS Office (Excel, Word, PowerPoint).</li><li>Ability to multitask and manage time effectively.</li><li>Attention to detail and problem-solving skills.</li></ul>Skills:<ul><li>Organizational skills</li><li>Communication &amp; teamwork</li><li>Reporting skills</li><li>Basic HR/Accounts knowledge (optional)</li><li>Professional attitude</li></ul>Salary &amp; Benefits:<ul><li>Competitive salary based on experience</li><li>Performance-based bonuses</li><li>Friendly work environment</li><li>Growth opportunities</li></ul>Job Type: Full-timePay: Up to Rs50,000.00 per monthWork Location: In person

Operations Assistant

Supreme Protection

We are seeking vigilant, reliable, and detail-oriented Support Staff to join our team. This role requires English-speaking staff who can provide excellent support and ensure smooth daily operations. If you cannot speak English fluently, do not apply.Key Responsibilities:<ul><li>Maintain constant communication with team members via phone or email.</li><li>Log and report incidents or updates accurately using internal reporting tools.</li><li>Coordinate response actions during emergencies or unexpected situations.</li><li>Track team check-ins/outs and ensure tasks are being conducted as scheduled.</li><li>Handle incoming calls and provide assistance or escalate as required.</li><li>Maintain confidentiality and professionalism when handling sensitive information.</li><li>Follow established procedures and protocols to manage routine operations and unexpected situations.</li><li>Ensure all systems are functioning properly and report any faults immediately.</li><li>Maintain shift reports and ensure smooth handovers.</li></ul>Requirements:<ul><li>Previous experience in a similar support or administrative role is preferred.</li><li>Fluent English communication skills are required.</li><li>Strong attention to detail and ability to remain calm under pressure.</li><li>Proficiency in using computer software.</li><li>Ability to work flexible hours, including nights, weekends, and holidays.</li><li>Must be reliable, punctual, and able to work independently or as part of a team.</li></ul>Job Types: Full-time, FresherPay: Rs40,000.00 - Rs45,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Are you comfortable working night shifts, weekends, and public holidays?</li><li>Are you comfortable handling internal and external communication over the phone and email?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Support: 1 year (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

English-speaking Support Staff urgently needed

International Global Communication

<div>
 
 Job Title: Virtual Assistant / Operations &amp; Admin Support
 
 
 Location: Remote
 
 
 Start Date: Immediately&nbsp;
 
 
 Position: Part-time
 
 
 Salary: 30,000&nbsp;
 
 
 
 
 
 We are hiring a reliable, detail-oriented Virtual Assistant to support our daily business operations. The ideal candidate should be organized, proactive, and experienced in managing financial tasks, scheduling, client communication, and social media coordination.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 Manage QuickBooks: create, update, and review invoices, match deposits, and assist with P&amp;L updates.
 
 
 
 
 
 Handle weekly invoicing, payroll preparation, and bank statement organization.
 
 
 
 
 
 Work inside Connecteam for timesheets, scheduling, technician assignments, and move-out coordination.
 
 
 
 
 
 Prepare proposals, client service agreements, and maintain accurate documentation.
 
 
 
 
 
 Assist in social media scheduling, checking captions/graphics, and planning weekly posts.
 
 
 
 
 
 Communicate with clients and team members professionally, send updates when required, and ensure all information is accurate and organized.
 
 
 
 
 
 Download and maintain records such as payroll, reports, and photo documentation for move-outs.
 
 
 
 
 
 
 Requirements:
 
 
 
 
 
 
 Strong experience with QuickBooks.
 
 
 
 
 
 Familiarity with Connecteam, Paychex, or similar platforms is a plus.
 
 
 
 
 
 Excellent attention to detail and strong organizational skills.
 
 
 
 
 
 Ability to manage weekly and monthly financial tasks accurately.
 
 
 
 
 
 Experience in social media scheduling and content coordination.
 
 
 
 
 
 Ability to work independently and meet deadlines.
 
 
 
 
 
 Reliable internet and a quiet workspace.
 
 
 
 
 
 Experience handling P&amp;L reports or payroll tasks.
 
 
 
 
 
 Ability to analyze reports and maintain spreadsheets.
 
 
 
 
 
 
 How to Apply:
 
 
 
 Please send your resume, availability, and a short note on your experience with QuickBooks and social media management.
 
 
 
 
 
 We look forward to adding a dedicated and organized team member to our growing company!
 
</div>

Virtual Assistant

Far 360 Consultancy

Key Responsibilities &amp; Requirements:<ul><li>Communicate effectively with USA vendors regarding daily operations.</li><li>Handle queries, follow-ups, and updates in a timely manner.</li><li>Maintain accurate records and ensure smooth workflow during night shift.</li><li>Support operational tasks as assigned by management.</li><li>Excellent verbal and written communication skills.</li><li>Strong coordination and problem-solving abilities.</li><li>Ability to work independently during night hours.</li><li>Prior experience in international communication is a plus.</li><li>Timings: 9:00 PM &ndash; 6:00 AM (Night Shift)</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthWork Location: In person

General Operations Executive (Night Shift – USA Market)

Explore 1463+ Operations support in Lahore this December. Find roles across top companies and apply now to boost your career.