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<div>
 We are looking for a detail-oriented and proactive
 
 Operations Specialist
 
 to support and optimize day-to-day business operations. This role focuses on improving processes, coordinating across teams, and ensuring smooth execution of operational activities.
 
 
 
 
 Key Responsibilities
 
 
 
 1. Support daily operational processes to ensure efficiency and accuracy.
 
 2. Coordinate with internal teams to manage workflows, schedules, and deliverables.
 
 3. Track operational tasks, documentation, and process updates.
 
 4. Identify process gaps and recommend improvements.
 
 5. Maintain operational reports, dashboards, and records.
 
 6. Support onboarding, vendor coordination, and internal requests as needed.
 
 7. Ensure compliance with internal policies and procedures.
 
 8. Assist in implementing new tools, systems, and workflows.
 
 
 
 
 
 
 Requirements
 
 
 
 1. Proven experience of 1-2 years in operations, coordination, or process support roles.
 
 2. Strong organizational and time-management skills.
 
 3. Excellent communication and stakeholder coordination abilities.
 
 4. Attention to detail with a problem-solving mindset.
 
 5. Ability to manage multiple tasks and meet deadlines.
 
 
 
</div>

Operations Specialist - Pakistan Remote

Job Portal - dinCloud Pakistan

<li>Job Description
About the Role
Specialist compute service operations provides technical assistance and troubleshooting to clients or internal teams regarding hardware, software, or infrastructure issues. They act as a bridge between users and development teams, ensuring smooth system operation and efficient problem resolution.
What You Will Do
Essential Job Functions:<ul><li>
Background and understanding of technical cloud-based MSP workspace and environment.</li><li>
Debugging issues for various flavors of Windows, Linux, and Mac.</li><li>
Server administration (2008,2012,2016,2019)</li><li>
Domain Controllers, Active Directory, DNS, DHCP.</li><li>
RMM tools (Kaseya, SolarWinds RMM, Ninja)</li><li>
Monitoring alerting tools (Atera, NPM, SAM, DPA, PRTG, ManageEngine, Cacti, Zabbix)</li><li>
Alerts configurations and escalations (email, SMS, etc.)</li><li>
Backups (SolarWinds, Acronis, Symantec, Veeam, Veritas, etc.)</li><li>
Virtualization concepts (KVM, Citrix, VMware ESXi, Hyper-V)</li><li>
Private/Public/Hybrid cloud concepts (AWS, Azure, Google, O365, GSuite)</li><li>
OS patching/updating tools (SCCM, SCOM, WSUS, WDS)</li><li>
Proxy gateways/firewalls (Cisco ASA, McAfee, Barracuda, PFSense, TMG Forefront)</li><li>
Networking concepts (Switching, Routing, TCP/IP, OSI, VLAN, etc.)</li><li>
Experience with Enterprise Antivirus Software (Sophos, TrendMicro, Kaspersky)</li><li>
Good understanding of software and hardware techniques for x86 virtualizations.</li><li>
Analyze system logs and identify potential issues with computer systems.</li><li>
Talk to clients through a series of actions, either via phone, email, or chat, until theyve solved a technical issue.</li><li>
Responsible for documenting the configuration of the system.</li><li>
Effectively multitask and manage competing priorities</li><li>
Team player - ready to contribute whatever it takes or play any role on a team to get the job done</li><li>
Intune management experience</li><li>
O365 Products and MS CSP Portal: administering M365, licenses, tenants, subscriptions and operational best practices.</li></ul>
What Qualifies You<ul><li>
BSc. Engineering degree (Electrical/Telecom/Computer)</li><li>
Preferred certifications (will be a plus) CCNA, MCSE, MCSA, MCITP, MOS, HCNA, HCIA, CCNA-SECURITY, SolarWinds SCP, VMware, Veeam, O365</li><li>
Highly technical, organized, and have excellent communication and people skills.</li><li>
A highly motivated individual who thrives in a fast-paced environment.</li><li>
Comfortable in both local and global working environments.</li></ul></li>

Specialist Compute Service Operations

dinCloud Pakistan, An ATSG Company

<div>
 <ul>
 <li>
 Job Description
 
 
 
 </li>
 </ul>
 
 About The Role
 
 
 
 Specialist compute service operations provides technical assistance and troubleshooting to clients or internal teams regarding hardware, software, or infrastructure issues. They act as a bridge between users and development teams, ensuring smooth system operation and efficient problem resolution.
 
 
 What You Will Do
 
 
 
 Essential Job Functions:
 
 
 
 <ul>
 <li>
 Background and understanding of technical cloud-based MSP workspace and environment.
 </li>
 <li>
 Debugging issues for various flavors of Windows, Linux, and Mac.
 </li>
 <li>
 Server administration (2008,2012,2016,2019)
 </li>
 <li>
 Domain Controllers, Active Directory, DNS, DHCP.
 </li>
 <li>
 RMM tools (Kaseya, SolarWinds RMM, Ninja)
 </li>
 <li>
 Monitoring alerting tools (Atera, NPM, SAM, DPA, PRTG, ManageEngine, Cacti, Zabbix)
 </li>
 <li>
 Alerts configurations and escalations (email, SMS, etc.)
 </li>
 <li>
 Backups (SolarWinds, Acronis, Symantec, Veeam, Veritas, etc.)
 </li>
 <li>
 Virtualization concepts (KVM, Citrix, VMware ESXi, Hyper-V)
 </li>
 <li>
 Private/Public/Hybrid cloud concepts (AWS, Azure, Google, O365, GSuite)
 </li>
 <li>
 OS patching/updating tools (SCCM, SCOM, WSUS, WDS)
 </li>
 <li>
 Proxy gateways/firewalls (Cisco ASA, McAfee, Barracuda, PFSense, TMG Forefront)
 </li>
 <li>
 Networking concepts (Switching, Routing, TCP/IP, OSI, VLAN, etc.)
 </li>
 <li>
 Experience with Enterprise Antivirus Software (Sophos, TrendMicro, Kaspersky)
 </li>
 <li>
 Good understanding of software and hardware techniques for x86 virtualizations.
 </li>
 <li>
 Analyze system logs and identify potential issues with computer systems.
 </li>
 <li>
 Talk to clients through a series of actions, either via phone, email, or chat, until theyve solved a technical issue.
 </li>
 <li>
 Responsible for documenting the configuration of the system.
 </li>
 <li>
 Effectively multitask and manage competing priorities
 </li>
 <li>
 Team player - ready to contribute whatever it takes or play any role on a team to get the job done
 </li>
 <li>
 Intune management experience
 </li>
 <li>
 O365 Products and MS CSP Portal: administering M365, licenses, tenants, subscriptions and operational best practices.
 
 
 
 </li>
 </ul>
 What Qualifies You
 
 
 <ul>
 <li>
 BSc. Engineering degree (Electrical/Telecom/Computer)
 </li>
 <li>
 Preferred certifications (will be a plus) CCNA, MCSE, MCSA, MCITP, MOS, HCNA, HCIA, CCNA-SECURITY, SolarWinds SCP, VMware, Veeam, O365
 </li>
 <li>
 Highly technical, organized, and have excellent communication and people skills.
 </li>
 <li>
 A highly motivated individual who thrives in a fast-paced environment.
 </li>
 <li>
 Comfortable in both local and global working environments.
 
 </li>
 </ul>
</div>

Circles

<div>
 
 &nbsp;
 
 
 
 Job Title:
 
 Partnership Support Manager
 
 
 
 Location:
 
 Pakistan
 
 
 
 Employment Type:
 
 Contractor
 
 
 &nbsp;
 
 
 
 About Us
 
 
 
 Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos.
 
 
 &nbsp;
 
 
 Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&amp;), AT&amp;T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally.
 
 
 &nbsp;
 
 
 Besides its SaaS business, Circles operates three other distinct businesses:
 
 
 &nbsp;
 
 <ul>
 <li>
 Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles&rsquo; SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity.
 </li>
 </ul>
 
 &nbsp;
 
 <ul>
 <li>
 Circles Aspire: A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide.
 </li>
 </ul>
 
 &nbsp;
 
 <ul>
 <li>
 Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year.
 </li>
 </ul>
 
 &nbsp;
 
 
 Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers.
 
 
 &nbsp;
 
 
 &nbsp;
 
 
 Job Summary
 
 
 Circles is seeking a highly organized and proactive Partnerships Operations Support professional to work closely with our Partnerships Manager. This role will focus on assisting in the operational aspects of managing communications, coordinating campaigns, and ensuring seamless execution of partnership initiatives. The ideal candidate has excellent attention to detail, strong communication skills, and the ability to balance multiple priorities in a fast-paced environment.
 
 
 &nbsp;
 
 
 Key Responsibilities
 
 <ol>
 <li>
 
 
 Operational Support
 
 
 
 
 </li>
 <ul>
 <li>
 Support the Partnerships Manager in day-to-day operations, including scheduling, data entry, meeting coordination, and follow-up on action items.
 </li>
 <li>
 Assist in the creation, documentation, and improvement of processes to ensure efficiency in partner management.
 </li>
 </ul>
 <li>
 
 
 Campaign Coordination
 
 
 
 
 </li>
 <ul>
 <li>
 Coordinate end-to-end partnership campaigns, including planning timelines, gathering materials, and monitoring progress against objectives.
 </li>
 <li>
 Work closely with internal teams (marketing, design, product) to ensure timely and accurate execution of campaign deliverables.
 </li>
 <li>
 Track campaign KPIs and provide updates to the Partnerships Manager and relevant stakeholders.
 </li>
 </ul>
 <li>
 
 
 Communication &amp; Relationship Management
 
 
 
 
 </li>
 <ul>
 <li>
 Serve as a primary point of contact for day-to-day partner inquiries, ensuring prompt and professional responses.
 </li>
 <li>
 Draft, review, and distribute partnership-related communications such as email updates, newsletters, presentations, and reports.
 </li>
 </ul>
 <li>
 
 
 Data &amp; Reporting
 
 
 
 
 </li>
 <ul>
 <li>
 Maintain accurate partnership records, contracts, and other documentation in CRM or project management tools.
 </li>
 <li>
 Compile data and prepare regular reports on partnership performance, campaign metrics, and areas for improvement.
 </li>
 <li>
 Assist in tracking budgets, invoices, and financials related to partnership activities.
 </li>
 </ul>
 <li>
 
 
 Cross-Functional Collaboration
 
 
 
 
 </li>
 <ul>
 <li>
 Collaborate with different departments (Sales, Marketing, Product, Finance) to ensure all partnership deliverables are met.
 </li>
 <li>
 Gather feedback and insights from cross-functional teams to improve partnership processes and outcomes.
 </li>
 </ul>
 <li>
 
 
 Process Improvement
 
 
 
 
 </li>
 <ul>
 <li>
 Identify areas of operational inefficiencies and propose solutions or enhancements.
 </li>
 <li>
 Develop and maintain templates, guidelines, and tools to streamline partnership operations.
 </li>
 </ul>
 </ol>
 
 Qualifications
 
 <ul>
 <li>
 
 
 Education &amp; Experience
 
 
 
 
 </li>
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, Communications, or a related field (or equivalent experience).
 </li>
 <li>
 5+ years of experience in partnerships, operations, marketing, project coordination, or related fields.
 </li>
 </ul>
 <li>
 
 
 Skills &amp; Competencies
 
 
 
 
 </li>
 <ul>
 <li>
 
 
 Organizational Skills
 
 
 : Exceptional ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
 </li>
 <li>
 
 
 Communication
 
 
 : Strong verbal and written communication skills; able to create clear, concise, and compelling materials for partners and internal teams.
 </li>
 <li>
 
 
 Technical Proficiency
 
 
 : Comfortable using CRM software (e.g., Salesforce), project management tools (e.g., Asana, Trello), and productivity tools (e.g., Google Workspace, Microsoft Office).
 </li>
 <li>
 
 
 Analytical Thinking
 
 
 : Ability to interpret data and metrics to inform decision-making and measure campaign performance.
 </li>
 <li>
 
 
 Collaboration
 
 
 : Demonstrated experience working across teams, building relationships, and facilitating effective information flow.
 </li>
 <li>
 
 
 Detail-Oriented
 
 
 : Meticulous attention to detail in planning, executing, and reviewing campaigns and partner communications.
 </li>
 </ul>
 <li>
 
 
 Personal Attributes
 
 
 
 
 </li>
 <ul>
 <li>
 Proactive self-starter who takes initiative and thrives in a dynamic, fast-paced environment.
 </li>
 <li>
 Adaptability and willingness to learn new technologies, processes, and best practices.
 </li>
 <li>
 Team player with a positive attitude and strong work ethic.
 </li>
 </ul>
 </ul>
 
 
 
 
 
 Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.
 
 
 &nbsp;
 
 
 
 
 Data Protection and Privacy Statement&nbsp;
 
 
 
 
 By submitting an application for this position, you, as the applicant, or your authorised representative(s), consent to Circles&rsquo; Candidate Data Protection and Privacy Policy. You also agree to the collection, use, and/or disclosure of your personal data by us solely for recruitment purposes as specified in the Policy. You acknowledge that you have read and understood the Policy, are aware of your rights regarding your personal data, and accept the terms relating to international data transfers, where applicable. You further understand that you may withdraw consent at any time, which may affect our ability to consider your application. In instances where your personal data or application is submitted by a third party, it is understood that such third party has been duly authorised by you to disclose the relevant personal data and provide consent on your behalf, and that you have been made aware of this Policy.
 
 
 &nbsp;
 
 
 To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program.
 
 
 &nbsp;
 
 
 Please do not forward resumes to our jobs alias, Circles, employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.
 
 
 &nbsp;
 
</div>

Partnerships Manager

N7 (PVT) LTD

Why Us!Join N7 Group for innovation, excellence, and diverse growth opportunities in Real Estate, Tech, and Security. Choose us for our unwavering commitment to excellence, collaborative culture, and a collective mission to improve lives. Shape your future and make a lasting impact with us. Your professional journey starts here.Position Overview:We are looking to hire a Control Room Operator in our Bahria town phase 4 office, for our Australia division, where you'll play a crucial role in global security operations. You will be responsible for providing operational support to the security division as well as clients, maintaining records, finding backup personnel, and ensuring seamless communication. You should be comfortable with shift rotations and on-call duties, and possess excellent organizational skills.What you will be doing:<ul><li>Dealing with security guards &amp; Clients globally.</li><li>Maintaining records.</li><li>Find a new backup for the security guard in case they step out.</li><li>Checking &amp; replying to emails.</li><li>Handling Alarms and queries related to Patrols.</li><li>Assisting with Operations Management.</li><li>Helps in guard hiring.</li><li>Drafting rosters.</li><li>Looking after Patrol.</li><li>Handles commercial supplies.</li></ul>What we are looking for:<ul><li>Experience with international clients.</li><li>Night Shift (11:00 pm to 7:00 am)</li><li>Excellent English communication skills.</li><li>Should be comfortable with rotating shifts.</li><li>May need to work extra hours to manage teams and sites.</li></ul>Location: Bahria Paradise Commercial, The Paradise Mall, IslamabadJob Type: Full-timeJob Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per monthWork Location: In person

Control Room Operator

Eposmatic (Pvt) Ltd

Job Title: Support &amp; Data Entry SpecialistLocation: IslamabadJob Type: Full-TimeDepartment: Customer SupportAbout Us:EPOSMATIC is a rapidly growing restaurant management software company serving hundreds of restaurants across Pakistan &amp; UAE. We are looking for a Support &amp; Data Entry Specialist to join our Islamabad team and play a vital role in ensuring smooth client operations and backend support.Key Responsibilities:<ul><li>Provide first-level support to customers via call and WhatsApp.</li><li>Handle software-related queries and guide customers through issue resolution.</li><li>Ensure data integrity and timely updates for restaurant menus, pricing, staff, etc.</li><li>Follow up with clients post-resolution to ensure satisfaction and issue closure.</li></ul>Requirements:<ul><li>Minimum Bachelor&rsquo;s degree.</li><li>Proven experience in customer support or data entry roles preferred.</li><li>Strong computer skills (MS Excel, Google Sheets, data entry platforms).</li><li>Good communication skills in English and Urdu (spoken &amp; written).</li><li>Ability to handle multiple tasks and work in a fast-paced environment.</li><li>Detail-oriented with excellent organizational skills.</li><li>Team player with a proactive and positive attitude.</li></ul>Working Days: Monday to SaturdayTimings: 8:30 AM &ndash; 5:30 PMLocation: IslamabadHow to Apply:Interested candidates can send their CVs to &quot;hr@eposmatic.com&quot;with the subject line &ldquo;Support &amp; Data Entry Specialist - Islamabad&rdquo;.Job Type: Full-timePay: Rs30,000.00 - Rs70,000.00 per monthWork Location: In person

Support & Data Entry Specialist

Golden Hawk Technologies

Job Title: Quality Assurance SpecialistLocation: DHA Phase 2, IslamabadTimings: 1:00 PM &ndash; 10:00 PM (Monday to Friday)Department: Quality AssuranceJob Overview:We are looking for a dedicated and detail-oriented Quality Assurance Specialist - BPO to oversee and maintain the quality standards of our customer support operations. The ideal candidate will be responsible for monitoring calls, evaluating overall team performance, providing feedback, training new resources, and ensuring compliance with company policies. This role requires strong communication skills, analytical thinking, and the ability to work closely with both management and frontline teams to drive continuous improvement.Key Responsibilities:Monitor and evaluate inbound/outbound calls to ensure quality, compliance, and adherence to company standards.Conduct mock call tests for new hires to assess readiness before live operations.Train and coach new resources on call handling, communication etiquette, and company processes.Prepare and maintain a weekly schedule for all team members.Monitor the overall performance of every team in operations and highlight areas of improvement.Identify skill gaps and recommend targeted training sessions to improve performance.Provide constructive feedback and share regular QA reports with management.Collaborate with team leads and HR to ensure consistent quality across all shifts.Check hourly status updates and ensure daily stand-ups are conductedSupport management in implementing strategies for continuous improvement in customer satisfaction.Requirements:3 to 4 years of experience as a QA Specialist/QA Analyst/Trainer in a BPO or call center environment.Strong knowledge of call monitoring, quality standards, and customer service best practices.Proven ability to evaluate and track team performance across operations.Excellent communication and interpersonal skills.Ability to prepare schedules and manage team performance effectively.Strong problem-solving and coaching abilities.Ability to work under pressure and manage multiple tasks effectively.Perks &amp; Benefits:Competitive salary package.Growth opportunities in a professional work environment.Training and development opportunities.Job Type: Full-timePay: Rs120,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>How many years of experience do you have in training?</li></ul>Experience:<ul><li>B2B &amp; B2C Operations : 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Quality Assurance Specialist - BPO

Explore 596+ Operations support specialist in Islamabad this January. Find roles across top companies and apply now to boost your career.

596 operations support specialist jobs IN Islamabad

Operations Specialist - Pakistan Remote

Specialist Compute Service Operations

Specialist Compute Service Operations

Partnerships Manager

Control Room Operator

Support & Data Entry Specialist

Quality Assurance Specialist - BPO